UNIX, Linux, Solaris, and Apple Mac OS X Support Services
Minnetonka Enterprise and Small Business Computer Systems
For small and midsize companies located in Minnetonka Minnesota, Progent provides technical support for networks powered by UNIX or Linux or for environments that include a mix of UNIX and Microsoft Windows platforms. Progent has provided online troubleshooting to companies in all 50 states in the U.S. (See Progent's client recommendations). Progent also offers the consultation CCIE-qualified network specialists for complex connectivity problems, as well as the assistance of CISSP-accredited security consultants to handle advanced security architecture and business continuity preparedness.
Progent's online support services represent excellent value because they have the real-world background and the sophisticated tools to resolve the majority of network issues quickly. This lowers direct costs because service calls accumulate fewer chargeable minutes. Online support also eliminates the expense of sending a consultant to your office. Your organization saves additionally with incidental expenses by minimizing or avoiding network downtime and related costs resulting from business discontinuity, upset customers and vendors, idle workers, and de-focused management.
Progent's billing model for remote help is designed to stretch your network support dollar. Progent bills per minute for telephone-based consulting, so you are charged just for the support that you receive. Unlike many online support companies, Progent requires no initialization fee or minimum payments. Progent's one-minute granularity and clean model for pricing save you from scenarios where fast repairs manage to end up as large tabs. Progent's penchant for disposing of problems efficiently translates into your business spending less cash.
Progent's Remote Service Tools
Through years of experience, Progent has developed a collection of customized tools and field-tested methodologies that ensure the highest level of efficiency for remote help and troubleshooting for small business IT systems. Progent offers secure Virtual Private Network support for gateways from a variety of leading companies including Microsoft, Cisco, Juniper/NetScreen, Sonicwall and Watchguard. Secure VPN technology permits the experts of Progent's remote service group to communicate with your network without breaching network security.
Progent's proprietary technical support reporting system includes comprehensive histories of all support that Progent's clients have received. Progent's staff engineers have access to the records of all help rendered to each Progent customer by every Progent engineer. This database of anomalies and solutions is organized as an easily searchable support knowledge base that permits Progent's online support professionals to communicate their experiences company-wide to make sure that the quality of Progent's technical support improves over time. Progent's high-level certifications and working associations with key technology companies such as Cisco and Microsoft permit access to other vast support databases and allow fast response from vendors' internal product engineers with the result that Progent's online consulting specialists are able to arrive at optimal resolutions in the least time.
Get Online UNIX/Linux, Solaris, or Apple macOS and OS X Technical Help from Progent
To access Progent's remote services in Minnetonka Minnesota or to learn additional information about Progent's online support programs, contact Progent at
Phone-based Support Services Offered Progent
Progent's phone-based technical support engineers have credentials in an extensive array of products and technologies. This wide range of capability allows Progent's consultants to address almost any crisis likely to occur in a small company network. Certifications earned by Progent support experts in UNIX/Linux platforms include Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer, Red Hat RHCT, Apple ACSA, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Cisco credentials awarded to Progent technical support engineers include Cisco Certified Internet Expert in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional, Network Associate, Security Professional (CCSP), CCVP, CCDA and CCDP.
To provide assistance to businesses with mixed-operating system networks, Progent also provides the support of engineers with high-level Microsoft credentials such as Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Application Developer (MCAD). Progent's security engineers include Certified Information Security Manager (CISM) consultants, CISSP-certified cybersecurity specialists, and Information System Security Architecture Professional (ISSAP) consultants.
Phone-based technical services Offered by Progent to companies in Minnetonka include:
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UNIX, Linux, Solaris, and macOS and OS X Support Services
Progent's UNIX, Linux, Sun Solaris, and macOS and OS X phone-based support services cover a broad range of computer technology including network architecture, email systems, network and operational security, UNIX/Linux and Windows coexistence, VMware products for server economization and easy management, and transitioning from older systems to the latest Microsoft Windows or Linux solutions. Progent's team-oriented methodology for solving technical problems promotes quick escalation, if necessary, to engineers with appropriate experience to handle complex scenarios. This accelerates solutions of urgent problems, minimizes network downtime, and cuts service costs.Progent's UNIX/Linux consultants can provide urgent phone-based help for troubleshooting anomalies within UNIX, Linux, or Solaris networks powered by popular derivatives of UNIX such as:
- Apple macOS and OS X
- Solaris
- IBM AIX Operating System
- HP-UX
- Berkeley UNIX (BSD)
- SCO
- SGI/Irix
- RedHat Linux
- SUSE
- Debian GNU/Linux
- Slackware Linux
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Contact a Cisco Certified Internetwork Expert for Complex Network Problem Solving
The Cisco Certified Internetwork Expert (CCIE) credential is the top recognition for network infrastructure engineers, and certifies an individual's technical skills at the master level. CCIEs can handle even the most difficult challenges associated with network design, installation, maintenance, protection, and repair. Cisco CCIEs operate with the highest priority with Cisco's internal engineers in analyzing anomalies with IOS Software network administration tools and developing alternate approaches or identifying program updates. CCIEs provide excellent value because their deep experience enables them to resolve even the most complex problems rapidly. In many cases, less seasoned service providers can wrestle for hours or even days with identical problems that a CCIE can fix in a few minutes.
Few consulting firms make CCIEs available to help small and medium sized businesses. Progent can provide fast phone contact with a Cisco authorized CCIE so you can receive urgent assistance for serious network infrastructure problems that are impacting worker productivity but are outside the scope of your regular IT service personnel. Progent's CCIE consultants can tie into your environment via state-of-the-art on-line troubleshooting tools in order to perform fast, safe, and affordable diagnosis and repair.
Progent's CCIEs offer expertise in the complete line of Cisco's top-selling selection of infrastructure appliances including PIX 500 Firewalls and ASA 5500 Series Firewalls, Catalyst Firewall Services Module (FWSM), protected high-speed and IS routers, Aironet wireless access points, Cisco Meraki cloud-managed Wi-Fi APs, VoIP phones and systems, Catalyst Series switches, as well as Virtual Private Network (VPN) products.
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Authorized Windows Experts
Progent's Microsoft-certified online service experts can provide computer system problem solving and consulting assistance for the complete line of Microsoft server products. Progent is a Microsoft Partner and can provide your company the assistance of consulting engineers who can help your company with a broad variety of technology support services such as
Windows Server 2012 R2 integration,
Windows Server 2008 set up,
MS Exchange 2019 integration,
Microsoft Exchange Server 2016 migration, Microsoft Exchange Server 2013 consulting,
Microsoft Exchange Server 2010 monitoring and support,
SharePoint Server 2016 migration support,
SharePoint 2019 planning and deployment, Microsoft Teams migration expertise, Microsoft Skype for Business migration support, Lync Server management and Office Communications Server 2007 troubleshooting, Microsoft Forefront Threat Management Gateway 2010 management and ISA Server migration, Microsoft SQL Server 2019 planning and deployment consulting, MS SQL Server 2017 consulting, SQL Server 2016 migration and development, and Microsoft SQL Server 2014 consulting,
Systems Center Operations Manager (SCOM) network monitoring and reporting,
Project Server and Server Online planning,
SBS Server consulting, and
Windows Essentials migration and cloud integration.
Progent also can deliver a full range of online desktop consulting and support services including Windows 7 migration support, moving to 64-bit desktop software, integrating Office 2010, and automating desktop configuration.
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CISM and CISSP Certified Network Security Consultants
Progent's certified CISSP, ISSAP, and CISM security engineers can provide a variety of security solutions that can bolster the protection of your UNIX/Linux, Sun Solaris, Apple Mac or Microsoft Windows environment against internal or external threats or help your company to recover quickly following a serious breach. Security support services available from Progent include: thorough security evaluation utilizing tools such as GFI LANguard, AMAP Application Scanner, and products from Metasploit and Hydra; rapid recuperation from virus and worm attacks; configuring firewalls; designing secure mechanisms for remote and mobile access; guarding your messaging system against spam and directory harvest attacks; and initiating round-the-clock network monitoring.
- Hybrid Cloud Integration
Progent offers expert online consulting services to help companies of all sizes integrate their information networks with popular public clouds such as Microsoft Azure and Amazon Web Services (AWS). Progent can help you to plan and administer cost-effective ecosystems that support Windows and Linux systems and applications in both cloud-only solutions or in hybrid network models that combine on-premises resources as well as cloud services. To assist you to integrate cloud services with networks, Progent offers a variety of public cloud migration services such as Office 365 Exchange Online integration with on-premises Exchange, Azure hybrid cloud solutions, Amazon Web Services (AWS) hybrid cloud integration support, Amazon Web Marketing Service (WMS) programming and debugging, and Google Cloud Platform (GCP) integration consulting. Progent has more than two decades of experience providing advanced consulting support remotely, and Progent can make sure you successfully carry out your cloud migration projects on schedule and within your budget.
Progent can provide the services of seasoned online consulting professionals for special IT projects that small businesses frequently request. Progent's rates for ongoing development or consulting tasks are set based on the level of expertise of the engineers assigned. Progent's background in these special fields of computer technology allows customers to execute major initiatives within budget and on time. Progent's special online consulting solutions include:
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Call Center Services
Progent's Call Center programs for small companies with environments based on UNIX/Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft products include comprehensive Help Desk outsourcing, Virtual Help Desk services, and Call Center consulting. Progent's Standard Help Desk Call Center services are designed for smaller companies who lack the money or time to assemble and manage an in-house Help Desk but who want quick communication with an effective Call Center with professional phone assistance plus the in-depth expertise to escalate complex trouble tickets to high-level engineers.Progent’s Help Desk sharing services allow your IT organization to split the load for Help Desk support transparently between your IT team and Progent's nationwide pool of veteran technical support engineers and matter experts (SMEs). Progent’s Help Desk Co-management service is an advanced service desk solution built around the leading professional services automation tool for handling end-user service requests, ticketing, accountability, status tracking, and metrics.
Progent's Help Desk consulting services can guide you in building an efficient new Help Desk Call Center or improving your established organization, identifying or enhancing Call Center software products to handle the particular demands of your corporation, or providing temporary online personnel to supplement your internal Help Desk Call Center resources during high-demand events such as software migrations, mass updates, or rolling out brand new applications.
Progent's Help Desk Call Center team of experienced information technology consultants provides your customers in Minnetonka Minnesota fast access to a reliable support resource with substantial background delivering telephone-based consulting and remote troubleshooting for networks that incorporate UNIX/Linux, Solaris, macOS and OS X, Cisco, or Microsoft technology. Progent's concentration is to give the Call Center recognition as a major enabler of company success, and Progent's policy is to resolve and not simply annotate network problems.
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Business Applications Services: Education, Custom Development, and Integration
Progent's Applications Consulting staff can supply remote advanced engineering expertise and education in key application fields that include Enterprise Requirements Planning, MRP, custom programming for accounting packages, and Customer Relationship Management. Progent also can deliver consulting expertise, programming, and training for Microsoft applications such as Microsoft CRM, Microsoft Office Project, Word, and MS Office Excel. To read more on Progent's expertise, programming, and education services for UNIX/Linux, Solaris, Apple macOS and OS X, or Microsoft applications, go to Progent's Business Application Experts Team.Progent's Mac experts can support the imaginative aspect of Mac environments by offering remote consulting services and education in graphics, audio, and motion video. Progent's support professionals can provide expertise in a range of Apple Mac applications such as Photoshop, Illustrator, InDesign, QuarkXPress, MOTU Digital Performer, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent's consultants can also assist you with special jobs like scanning or digitizing audio or video or integrating an audio/video post production lab.
Remote Network Monitoring Support
Progent offers companies in Minnetonka Minnesota remote network monitoring support based on MS Operations Manager IT infrastructure monitoring, adapted by Progent to accommodate your business so that your network support is proactive and automated. By anticipating emerging issues before they expand into network outages, system monitoring can minimize stressful and costly information system breakdowns. Progent can also deploy system monitoring tools like Nagios and MRTG to analyze UNIX, Linux, Solaris, or Apple macOS and OS X systems, Windows systems, or environments powered by multiple platforms.
To get in touch with Progent about emergency online help with UNIX/Linux, Solaris, or Apple macOS and OS X computer systems, go to Progent's Nationwide Phone-Based Help, call
Minneapolis-St Paul Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Twin Cities Metro Area.
| City | Address | Phone | Link |
| Minneapolis | 40 S 7th Street Minneapolis, MN 55402 United States |
(612) 444-2140 | Minneapolis Network Support Services |
| Minnetonka | 12800 Whitewater Dr Minnetonka, MN 55343 United States |
(612) 351-3235 | Minnetonka Network Support Services |
| St. Paul | 2136 Ford Parkway St. Paul, MN 55116 United States |
(612) 808-8084 | St. Paul Network Support Services |
An index of content::
LifeSize 220 Series Telepresence Consultants
Engineer LifeSize Video Conferencing
Progent can provide the support of a certified engineer with an extensive background deploying technology from the major telepresence providers such as Cisco, Polycom, LifeSize and Radvision and can assist your company to design, configure, upgrade, or troubleshoot a telepresence environment that protects your investment and maximizes the strategic value of your information system. Progent can also provide the services of network infrastructure engineers able to assist businesses of any size to create and troubleshoot a network that provides the performance, dependability, protection, and expandability you need to accommodate your video conferencing/telepresence solution.
Computer Engineer Meraki Outdoor APs
Meraki MR30H Access Point Support and Integration
Progent's Cisco-certified wireless networking consultants can provide remote and on-premises consulting and support services to assist you to design, install, manage, optimize, and repair Wi-Fi networks that utilize Cisco's Meraki access points. Progent's consultants can also assist your organization to design and implement hybrid networks that combine on-premises and cloud-hosted services and that deliver easy access, enhanced security and compliance, streamlined management, and consistent operation for all your mobile and desktop devices.
Forefront Threat Management Gateway Professional
Online Support Microsoft Forefront TMG
Forefront TMG 2010 builds on the powerful security technologies of Internet Security and Acceleration Server 2006 and offers a centrally managed Internet gateway that delivers a one-server platform for a variety of security functions including an application and network layer firewall, URL filtering, antimalware, IPS, application proxy, VPN control, and HTTP/HTTPS inspection. Microsoft Forefront Threat Management Gateway includes advanced web security reporting features, allows custom reports generated by Microsoft SQL Server, works with Active Directory to streamline policy enforcement, and can be deployed as a virtual machine to lower costs and enhance recoverability. Progent's Microsoft-certified consultants can help your company to plan and execute test and production implementations; interface Microsoft Forefront Threat Management Gateway 2010 with Windows 2008 R2, AD, SQL Server, Exchange Server 2010, and Microsoft SharePoint; set up Forefront Threat Management Gateway 2010 to operate on a virtual machine with Windows Hyper-V; and provide ongoing support and repair services. Progent's consultants can also assist your organization to migrate smoothly to Forefront Threat Management Gateway 2010 from ISA Server 2006 or ISA Server 2004.
24x7 Support Technical Consultant
Remote Network Support Professional
For mid-size businesses looking for network consulting services, Progent can deliver an array of alternatives such as on-site service, on-line assistance, off-site Call Center, round-the-clock support with remote network monitoring, emergency staffing, site relocation support, application programming, and professional consulting. For midsize companies in California or other areas serviced by Progent's field engineers, Progent offers expert onsite help for fixing network issues rapidly and economically.
Windows 7 Migration Specialist
Microsoft Windows 7 Professional
Progent's Microsoft certified engineers can help you to test
Professional Offsite Workers Video Conferencing
At Home Workforce Video Conferencing Computer Engineer
Progent can help small and medium-size businesses to implement and troubleshoot video conferencing technology to allow their remote workforce to communicate efficiently with fellow workers and customers.
wireless VoIP phone integration Network Consultants
Top wireless VoIP phone integration Technical Support
Cisco's wireless VoIP phones are hardened Wi-Fi devices intended for professionals who are on the move within office, hospitality, retail or other environments where management requires user endpoints that offer more control, data security and ruggedness than is possible with the BYOD (Bring-Your-Own-Device) mode of mobile collaboration. Successful integration of Cisco's wireless VoIP phones usually requires that IT teams configure and optimize many components of your wireless infrastructure such as access points, routers, Cisco wireless LAN controllers, and network management tools. Progent's certified experts offer remote and onsite assistance to help your organization create and manage a Cisco wireless VoIP phone deployment by providing services that range from debugging the set up of a wireless VoIP phone or AP to providing comprehensive project management outsourcing or co-sourcing for updating the Wi-Fi infrastructure of a campus.
Cisco VPN Online Support
Cisco Virtual Private Network Support
Cisco's security and remote connection technology for small companies represent a complete range of easy-to-administer security solutions to help protect your local and remote network infrastructure. Cisco's Virtual Private Network product family features switches, firewalls, intrusion detection systems and Virtual Private Network concentrators. Progent's professional consulting staff includes field-proven engineers with Cisco CCIE and CCNP certifications who can help your company to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki wireless APs, and other Cisco security solutions that fit most closely with your business objectives.
Consulting Private Cloud Virtual Datacenter Hosting
Engineer ProSight Virtual Machine Hosting
Progent's ProSight Virtual Hosting and Management outsourcing provides complete hosting of a small organization's production servers in an environment that delivers the maximum degree of availability and scalability and is in addition easy to transfer to any data center. ProSight Virtual Hosting services are built upon mature virtualization platforms that enable small and midsize businesses with mixed- platform environments to economize significantly on the costs of capital investments, infrastructure maintenance, and network management while achieving world-class reliability and an unprecedented degree of vendor independence.
Top Ranked School District Exchange Consultancy
County Government Consultant Services
Progent has a long background providing a full-spectrum of remote network support and emergency troubleshooting services to local governments and school districts throughout the United States. Progent is one of the pioneers in providing expert online network support and has delivered network solutions to clients in every state. Online support eliminates travel expenses and resolves issues faster than onsite service calls.
Remote Employees Data Protection Remote Support Services
Offsite Workforce Data Protection Remote Troubleshooting
Progent can help small and medium-size businesses to plan, configure, test and maintain backup/recovery technology required for remote workers.
Emergency Online Support Exchange 2016 Migration Planning
Largest Exchange Server 2016 Migration Planning Online Consulting
Progent can assist your business in any and all facets of your migration to Microsoft Exchange Server 2016 including designing high availability (HA) infrastructure for a local, cloud-based or hybrid deployment; server and CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2 or later; migrating mailboxes; Windows Hyper-V strategy; specifying mass storage requirements for your virtual machines, mailbox databases and log files; setting up HLB for fault-tolerant client access services; planning, configuring and validating Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; preparing the firewall; creating SSL certs; performing client integration with Office 2010 or greater or Office 365; and setting up Outlook on the web.
Check Point 900 Firewalls Cybersecurity Team
Cybersecurity Consultancies Check Point 26000 Firewalls
Progent's Check Point firewall consultants can help you plan, integrate, and manage firewall environments built around Check Point Software Next Generation firewalls and Check Point's subscription-based security services. Progent can also help you maintain older Check Point firewalls or upgrade efficiently to Check Point's next-generation security gateways.
Immediate Information Risk Assessment Consultant Services
External Network Security Scan Professional
Progent offers small businesses a pair of low-cost network security evaluation packages that provide, for a preset fee, remotely administered scans of your network security profile which are analyzed by professional information security engineers who assess the results of the remote scan, present unbiased summaries of your current security vulnerability, and offer recommendations for enhancements. Progent has developed two non-overlapping network security evaluation packages for external and internal security testing that are priced to fit the restricted budgets of small businesses while providing enterprise-class assessments of your IT network's exposure to attack.
Dynamics GP Web Services Engineer
Dynamics GP Modifier Specialist
Progent's background providing Microsoft .NET support and SQL Server consulting, and Progent's application development experience with Microsoft VBasic, XML, and additional developer platforms make it possible to design custom line-of-business applications and eCommerce solutions that integrate transparently with Microsoft Dynamics GP Software. Progent's Dynamics GP/Great Plains reporting services can help you create reports that let you track your business more thoroughly, turning uncooked data into useful understanding of your business.
Professional System Center 2016 Disaster Recovery
Consultant System Center 2016 Amazon AWS Integration
Microsoft System Center 2016 delivers important improvements in the management of hybrid cloud environments through advanced integration with Windows Server 2016 servers, Windows 10 clients; unified management of heterogeneous environments that incorporate Linux, Microsoft Hyper-V and VMware; and expanded cloud support including tighter integration with Intune for iPhone and Google Android smartphone management plus native integration with Microsoft Operations Management Suite (OSM) for cloud-based analytics and reporting. Progent's Microsoft-certified consulting team offers world-class remote and on-premises support for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can assist your business to plan and configure a new deployment of System Center 2016, expand or optimize your current one, upgrade smoothly from an earlier version of System Center, or debug your System Center solution.
Professionals ProSight Email Denial of Service Protection
ProSight Email Spoofing Protection Consulting
Progent's ProSight Email Guard uses the technology of top data security vendors to deliver web-based management and world-class security for your email traffic. The powerful architecture of Progent's Email Guard integrates a Cloud Protection Layer with an on-premises gateway device to provide advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. ProSight Email Guard's cloud filter serves as a preliminary barricade and keeps most unwanted email from making it to your security perimeter. This reduces your exposure to external threats and conserves system bandwidth and storage. ProSight Email Guard's onsite security gateway appliance provides a deeper level of inspection for inbound email. For outgoing email, the on-premises gateway offers AV and anti-spam filtering, protection against data leaks, and encryption. The local security gateway can also help Exchange Server to track and safeguard internal email that stays inside your corporate firewall.
Tech Support For Small Business Online Cisco Certified CCIE
Cisco VoIP Small Office Computer Consulting Services
Progent's Cisco CCIE-certified networking consultants have extensive background helping Internet Service Providers to architect, deploy, manage, optimize, and troubleshoot fault-tolerant, scalable connectivity environments suitable for shared public networks.
Professionals Linux RedHat Remote
Linux Phone-based Computer Consultancy Group
Progent offers national remote help and consulting services for companies that operate networks powered by variants of the Linux OS or whose information systems include a combination of Linux platforms/Linux and Microsoft technology. Remote network consulting provides optimum leverage for your information technology budget by extending user efficiency and shortening the hours billed for computer repair services. Sophisticated online access utilities and experienced technicians and consultants combine to enable Progent to solve the majority of network problems without squandering time and expense by traveling to your location. In most of cases your IT problems can be remediated by telephone or via a combination of phone help and online access. Progent can offer the services of Cisco certified CCIE network engineers and CISM and CISSP premier security specialists to help with the most difficult system problems.
Microsoft SQL Server Network Support Specialists
Top Rated Microsoft SQL Server Support Services
Microsoft SQL Server 2005 offers indispensable, familiar tools to IT professionals and network users, reducing the complexity of designing, integrating, managing, and accessing enterprise data and database programs in environments ranging from handheld devices to enterprise information systems. The sophistication and interconnectivity requirements of Microsoft SQL Server 2005 require a network consultant with real-world experience and wide knowledge in planning and building information-based, end-to-end business IT applications. The experience of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of professional work involving Microsoft integration, assures you success in planning, configuring and managing Microsoft SQL Server 2005 solutions that are well integrated with the Microsoft .NET platform.
BlackBerry Email Professionals
BlackBerry Desktop Manager Consultants
Progent offers the expertise of BlackBerry-premier consultants who can assist small businesses to design, manage, and repair BlackBerry technology economically and successfully, doing away with the requirement for an internal BlackBerry expert and minimizing the cost and distraction of supporting a mobile workgroup. Progent's BlackBerry engineers have in-depth experience working with Progent's Microsoft-premier consultants, Cisco CCIE-certified network engineers, and CISA and GIAC-certified security professionals. This breadth of expertise, combined with Progent's proven remote service delivery model, offers small and mid-size companies an efficient option for incorporating BlackBerry technology productively into their IT system.
Computer Consulting SCCM 2016 Boundary Groups
24/7 SCCM 2016 Reporting Technical Support Services
System Center Configuration Manager 2016 automates application and device provisioning at scale, centralizes compliance settings management, keeps track of network resources, guards against corporate data leakage, performs network health monitoring, allows safe self service, and offers a common control mechanism for administering multi-OS ecosystems based on on-prem, cloud, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Azure cloud integration specialists can assist your organization with any aspect of planning, installing, using and troubleshooting a SCCM 2016 solution for local, cloud-based, or hybrid environments.
Amazon AWS instances Design Firm
Amazon EC2 VPN Programming Firm
Progent can provide affordable remote support to assist companies of any size to integrate Amazon AWS cloud services including Amazon EC2 for virtual server hosting, Amazon Simple Storage Service (Amazon S3), and Amazon Glacier. Progent can assist you with every phase of Amazon AWS integration including needs analysis, readiness evaluation, architectural design, pilot testing, configuration, centralized administration, performance optimization, software license management, backup/restore solutions, and security strategies.
Wireless Security Scan Consultant Services
Professional Network Security Inventory
Progent offers small businesses two ultra-affordable security inventory packages that include, at a set price, remotely managed scans of your security profile which are evaluated by expert information security specialists who interpret the results of the scan, deliver objective summaries of your existing security vulnerability, and offer suggestions for improvements. Progent has developed two non-overlapping security inventory packages for external and internal scanning that are priced to fit the budgets of small businesses while offering enterprise-quality evaluations of your IT network's vulnerability to assault.
24x7x365 CCDP Expert Certified IM and Presence Service Engineer
VoIP Infrastructure Solution for SIP Professionals
Cisco Unified Communications Manager (Unified CM), originally branded CallManager, acts as the core of Cisco's collaboration portfolio. Unified CM and Cisco Unified CM Express (CME) offer a modern IP-PBX by integrating with unified messaging apps like Unified Communications Manager IM and Presence Service with Jabber support, Cisco Unity Express for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR, and Cisco Contact Center Express (Unified CCX or CCX) for creating an advanced customer contact solution. Progent's Cisco-certified consultants can deliver efficient and affordable online and on-premises support to assist organizations of all sizes to create and administer Unified CM environments by providing Unified Communications Manager configuration and troubleshooting consulting services that add optimum business value. Progent's consultants can help with any aspect of Unified CM setup and debugging in areas such as integrating Cisco VoIP phones and Video phones, designing dial plans, setting up SIP trunking and PSTN support, installing ISR G2 routers with CUBE VoIP networking support, designing Cisco UCS server clustering systems for survivability, performance tuning, and integration with Microsoft Exchange and Skype for Business.
Cisco Content Distribution Manager Support and Setup
Computer Consultants F5 Networks BIG-IP
Progent provides fault tolerant load balancing consulting covering system load balancing, load balanced program, network backbone routing, and content delivery technology such as F5 Networks 3DNS. fault tolerant load balancing vendors for which Progent can provide consulting services include Microsoft Windows 2003 Server Network Load Balancing Manager, Citrix Metaframe and Presentation Server, Cisco Content Services Switch, Cisco Content Distribution Manager and LocalDirector 400 series, and F5 Networks BIG-IP.
ISR Router Professionals
Remote Support Services 1800 ISR Router
Cisco offers an extensive array of routers including appliances built to provide the protection, performance, and availability required by customers from small offices to worldwide enterprises and ISPs. Cisco routers include support for redundancy, transparent failthrough, and backup power for improved fault tolerance and network uptime. Progent can show you how to select and configure Cisco routers to establish a reliable infrastructure for your network and to make it economical to grow as you support new users, start new offices, install new services, open your network to clients and partners, and manage an increasingly mobile workforce. Progent offers help with a range of routers based on Cisco's IOS operating system, such as the Cisco 800 series of small business VPN routers, Cisco 1800 and 2800 Integrated Services Routers, Cisco 1900 and 3900 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge applications, CRS Carrier Routing System for the network core, plus older 1700 and 2600 Series Routers.
Service Reports Integration Support
Service Database IT Services
Progent uses a sophisticated service reporting system that records and formats complete documentation for all delivered services. Unlike some independent consultants or small support organizations who provide scant documentation or specifics of tasks performed, each service delivered by Progent is accompanied by comprehensive documentation. Each Progent staff member has use of the service documentation sent by each staff member to each customer. The practice of detailing and archiving support records allows more effective service and eliminates a variety of typical misfortunes such as when a support customer is effectively held captive to a consultant who won’t release vital service information.
Mac Online Consultant Services
Specialists OS X Troubleshooting
Progent provides national online technical support and consulting services for companies who run Apple macOS and OS X networks or whose IT systems include a mix of Mac and Microsoft technology. Progent's experts can provide Mac clients a variety of IT services including desktop support, upgrading to the most recent version of macOS from earlier editions of Apple macOS or OS X, plus expertise with Mac application software. Progent's specialists in Apple technology can also assist your business with iPhone and iPad synchronization and troubleshooting, or moving to iCloud services. Remote network consulting offers maximum leverage for your IT budget by protecting client productivity and limiting the time charged for computer repair services. Sophisticated online support technology and skilled technicians and engineers combine to enable Progent to handle most network problems without squandering time and expense by traveling to your location. In the vast majority of cases your IT problems can be dealt with over the phone or via a mix of telephone help and remote connectivity. Progent can put you in touch with Cisco CCIE infrastructure experts and CISSP certified security professionals to assist you with the most challenging network problems.
VoIP Phones Consultant
SRST Remote Support
Progent's Cisco VoIP phone and video IP phone experts can help you to configure, maintain, and troubleshoot Cisco VoIP phones, video IP phones and wireless IP handsets. Progent can provide expertise for all versions of Cisco's IP phones from discontinued VoIP devices to the newest HD media phones. Progent's IP telephony experts can also assist you to integrate your VoIP phones and video IP phones with Cisco Unified CM, originally branded CallManager, or with Cisco Unified CM Express to create a modern IP-PBX environment for unified messaging and collaboration. Progent can also assist you to install Cisco Unified CM applications like Cisco Unified Communications Manager IM and Presence Jabber, Unity Express (CUE) for voicemail, Cisco Unified Mobility for Single Number Reach (SNR, and Unified Contact Center Enterprise (Unified CCE) for creating a highly automated customer contact solution. Progent can deliver support with any facet of Cisco IP Phone integration including designing dial plans, configuring SIP trunking, installing ISR routers with CUBE VoIP networking support, and designing UCS server failover and Cisco Survivable Remote Site Telephony (SRST) solutions for high availability.
Remote Office On-site Technical Support
CISSP Certified Security Branch Location Network Engineer
Years of background delivering Microsoft expertise and Cisco technology consulting has enabled Progent to build a unique ability for supporting branch offices that need network service with the responsiveness associated with with small firms but which offers professional client interaction, thorough documentation, and adherence to corporate IT protocols. If your enterprise has a sales office located anywhere in or any area covered by Progent's engineers, Progent can provide a broad array of on-premises and remote network support services and network design expertise.
Data Mart Design Firm
Custom Web Coder
If you want to update your corporate web site, build internal webs for applications such as HR or employee training, establish a high-impact web presence for a new business, or write enterprise-class, data-driven custom web applications, Progent can provide skilled and proven web developers. Progent's experts can also help you design and maintain a secure, fault-tolerant server and communications network, including off-site and wireless connectivity, to run your web solutions.
Juniper Junos BGT Network Consultant
Juniper Junos J-Web Consultants
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Small Office IT Outsourcing Best Practices
24x7 Problem Escalation Through Teamwork Engineers
Progent’s team of Microsoft and Cisco Premier Certified experts average longer than ten years of real-world professional background, at the forefront of IT service, performing a wide range of technical projects for an extensive array of customers. Each Progent consultant shares a refined set of personal best practices that are combined into shared best practices training that Progent instills in its consulting team. This guarantees that you get not only world-class IT help, but also a consultant with field-tested methods for using computer knowledge to fix actual IT problems efficiently.
Exchange Server Migration Consult
Top Microsoft Exchange Server Migration Services
Progent's Microsoft-certified network experts can assist your organization to determine the value of Microsoft Exchange 2010 for your company and can assist your IT staff to plan and implement an efficient migration to Exchange Server 2010 from Microsoft Exchange Server 2003 or Exchange 2007 that will provide fast ROI by improving your workers' efficiency, cutting the cost of hardware and service, simplifying management, and consolidating your key communications technologies.
CISSP Certified Expert Services Documentation Remote Technical Support
Immediate Tracking Service Costs Online Support Services
Progent uses an enterprise-class support reporting system that records and organizes detailed documentation for all billed support activities. Unlike many freelance consultants or small support firms who offer scant documentation or specifics of services done, each service provided by Progent is tracked by comprehensive documentation. Each Progent consultant has access to the service reports transmitted by each consultant to every client. The discipline of documenting and organizing service records results in more efficient support and avoids a variety of typical problems such as when a support customer is effectively held hostage to a consultant who won’t release vital service information.
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