Immediate Remote Support for Minnetonka Minnesota UNIX, Linux, or Solaris SystemsFor small and midsize businesses in Minnetonka Minnesota, Progent offers help for information systems based on UNIX, Linux, Sun Solaris, or macOS and OS X or for networks that include a mix of UNIX and Microsoft Windows platforms. Progent has provided online support to companies in every state in the United States. (Refer to Progent's client recommendations). Progent also can furnish the expertise of Cisco CCIE-certified network specialists for complex infrastructure problems, as well as the services of CISSP-accredited security consultants to help with advanced security architecture and business continuity planning.

Progent's remote technical support engineers represent excellent value because they have the real-world background and the sophisticated tools to resolve the majority of information system issues rapidly. Efficient support reduces direct expenses because solutions accumulate fewer chargeable minutes. Remote support also eliminates the expense of sending an engineer to your location. Your company saves additionally with indirect expenses by reducing or avoiding system downtime and related losses resulting from business discontinuity, disgruntled customers and vendors, idle employees, and de-focused executives.

Progent's pricing policy for remote help is designed to maximize the impact of your IT service dollar. Progent bills per minute for phone consulting, so you pay only for the support that you receive. Unlike many online service organizations, Progent requires no service activation fee or minimum payments. Progent's one-minute billing unit and simple model for pricing eliminate scenarios where fast fixes manage to end up as substantial tabs. Progent's penchant for solving problems quickly translates into your business conserving cash.

Progent's Online Service Technologies
Through years of experience, Progent has developed a set of customized technologies and proven methodologies that ensure the maximum level of efficiency for online consulting and repair for small and midsize business IT networks. Progent provides protected VPN support for VPN gateways from a variety of leading companies including Microsoft, Cisco, Juniper/NetScreen, Netscreen and Watchguard. Protected VPN access permits the consultants of Progent's online support team to interface to your company's environment without compromising network security.

Progent's advanced technical support database application maintains extensive histories for the service that Progent's customers have been provided. Progent's authorized consultants have access to the details of assistance provided to each client by any Progent engineer. This database of trouble tickets and repairs is structured as an easily accessible support knowledge base that allows Progent's remote technical engineers to share their experiences company-wide to make sure that the quality of Progent's support grows over time. Progent's high-level accreditations and working relationships with major vendors such as Cisco and Microsoft make available additional massive technical databases and permit priority access to vendors' in-house support staff with the result that Progent's remote consulting experts can come up with the most efficient solutions in the least time.

Get Remote UNIX, Linux, Solaris, or Apple macOS and OS X Computer Help from Progent
To get started with Progent's phone support in Minnetonka Minnesota or to learn more about Progent's phone support options, call Progent at 1-866-PROGENT (866-776-4368) or refer to Contact Progent. If your company has an urgent need for IT help, go to Immediate Urgent Support.

Online Support Services Available from Progent
Progent's online consulting professionals have advanced credentials in an extensive array of technologies. This breadth of capability enables Progent's consultants to handle almost any emergency that may occur in a small business network. Credentials held by Progent engineers in UNIX-family platforms include Sun Certified Network Administrator, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician, Apple Certified System Administrator, Support Professional (ACSP), and Technical Coordinator (ACTC). Cisco credentials owned by Progent service engineers include Cisco CCIE in Routing and Switching and Voice, plus Cisco Certified Network Professional (CCNP), CCNA, Security Professional, Voice Professional, and Design Professional.

To help companies with multi-operating system environments, Progent also provides the skills of engineers with high-level Microsoft credentials including Microsoft Certified Systems Engineer, Desktop Support Technician, and Application Developer (MCAD). Progent's security engineers include Certified Information Security Manager (CISM) Engineers, CISSP-certified cybersecurity experts, and Information System Security Architecture Professional engineers.

Remote services provided by Progent to small businesses in Minnetonka include:

  • UNIX, Linux, Solaris, and Apple macOS and OS X Expertise
    Progent's UNIX, Linux, Sun Solaris, and Apple macOS and OS X online consulting services address a wide range of information technology such as system architecture, messaging systems, network and operational security, UNIX/Linux and Microsoft Windows integration, virtual server technologies for server hardware consolidation and simplified administration, and migration from older applications to the latest Microsoft Windows or Linux solutions. Progent's group-based methodology for resolving network problems promotes quick escalation, if necessary, to consultants with appropriate expertise to tackle challenging scenarios. This expedites repair of critical problems, minimizes lost productivity, and cuts service expense.

    Progent's UNIX/Linux consultants can offer emergency online help for diagnosing problems within UNIX, Linux, or Solaris systems based on leading variants of UNIX including:

    Important Linux platforms for which Progent offers expert support include:
    • RedHat Linux
    • SUSE
    • Debian-GNU
    • Slackware

  • Contact a Cisco CCIE for High-level Network Troubleshooting
    Cisco Infrastructure Engineers for Minnetonka MinnesotaThe Cisco Certified Internetwork Expert (CCIE) credential is the premier recognition for network professionals, and certifies a person's network technology skills at the expert level. Cisco qualified CCIEs know how to resolve even the most stubborn issues encountered in network infrastructure design, installation, management, security, and troubleshooting. Cisco CCIEs operate on a privileged basis with Cisco's internal support staff in isolating problems with Cisco IOS Software network administration tools and coming up with workarounds or identifying program patches. Cisco CCIEs are an excellent cost-effectiveness since their depth of experience enables them to find solutions for even the most difficult problems rapidly. In many instances, less qualified engineers can wrestle for hours or days with identical tasks that a CCIE can dispose of in minutes. Few service organizations make Cisco CCIEs available to help small and mid-size companies. Progent can provide quick telephone access to a Cisco authorized CCIE so you can get immediate help for serious network issues that are crippling worker efficiency but are not within the experience of your regular computer maintenance providers. Progent's Cisco-qualified CCIE support experts can tie into your network using advanced remote troubleshooting technology in order to provide efficient, safe, and economical diagnosis and repair. Progent's CCIEs can provide assistance with the complete line of Cisco's industry-leading family of networking appliances including PIX 500 Series Firewalls and ASA 5500 Firewalls, the Catalyst Firewall Services Module (FWSM), protected high-speed and IS routers, wireless access points, Cisco Meraki cloud-managed APs, wired and wireless Voice phones and systems, Catalyst family switches, plus VPN technology.

  • Certified MS Windows Experts
    Windows Expertise for Minnetonka MinnesotaProgent's Microsoft-certified remote support experts can deliver computer system problem solving and IT help for the complete line of Microsoft server technologies. Progent is a Microsoft Partner and can offer your business the expertise of consulting engineers who can assist your company with a broad variety of technology support services including Windows Server 2012 R2 planning and deployment, Windows Server 2008 R2 set up, Microsoft Exchange 2019 integration, Microsoft Exchange Server 2016 planning and deployment, Exchange Server 2013 configuration, Microsoft Exchange 2010 management, SharePoint 2016 migration and hybrid integration expertise, SharePoint Server 2019 design and integration, Microsoft Teams migration expertise, Microsoft Skype for Business planning and deployment support, Lync Server management and Microsoft Communications Server troubleshooting, Microsoft Forefront Threat Management Gateway administration and ISA Server migration, Microsoft SQL Server 2019 integration expertise, MS SQL Server 2017 consulting, Microsoft SQL Server 2016 integration and development, and SQL Server 2014 consulting, Systems Center Operations Manager system monitoring and reporting, Project Server and Server Online planning, SBS Server support, and Windows Essentials cloud integration.

    Progent also can deliver a broad array of online desktop consulting and support services including Windows 7 migration support, upgrading to 64-bit desktop applications, integrating Microsoft Office 2010, and streamlining desktop configuration.

  • CISM and CISSP Certified Network Security Consultants
    CISSP Premier System Security Professionals for Minnetonka MinnesotaProgent's qualified CISM and CISSP network security consultants offer a range of security services that can bolster the defenses of your UNIX/Linux, Solaris, Mac or Windows environment against internal or external threats or help your company to clean up rapidly following a damaging penetration. Security support services offered by Progent cover comprehensive security audits utilizing tools such as GFI LANguard NSS, AMAP Application Scanner, and products from Solar Winds tools and Netcat; rapid recovery from malicious attacks; setting up firewalls; establishing safe mechanisms for off-site and mobile connectivity; defending your email system against spam and directory harvest attacks; and managing 24x7 network monitoring.

  • Hybrid Cloud Integration
    Azure Integration ConsultantsProgent can provide advanced remote support services to help organizations of any size integrate their IT infrastructure with leading public clouds such as Azure and Amazon AWS. Progent can help your it team to design and administer cost-effective environments that support Windows and Linux operating systems and applications in both cloud-only systems or in hybrid network models that combine local resources along with public clouds. To help you to incorporate public clouds with physical datacenters, Progent offers a range of public cloud integration support services that include Office 365 integration with on-premises Exchange, Microsoft Azure hybrid cloud integration, Amazon AWS hybrid cloud integration, Amazon Web Marketing Service development and troubleshooting, and Google Cloud Platform (GCP) integration expertise. Progent has more than two decades of experience delivering high-level consulting services online, and Progent can make sure you complete your cloud migration projects quickly and within your budget.
Special Consulting Programs Available from Progent
Progent offers the skills of world-class online consulting experts for special projects that small companies frequently need. Billing rates for longer-term consulting projects are set based on the qualifications of the engineers assigned. Progent's experience with these special fields of computer technology allows clients to complete critical initiatives economically and on time. Progent's project-based remote consulting solutions include:
  • Help Desk Services
    Progent's Help Desk Call Center service offerings for small and midsize businesses with networks based on UNIX/Linux, Solaris, macOS and OS X, Cisco, or Microsoft products include comprehensive Call Center outsourcing, Virtual Helpdesk support services, and Help Desk process consulting. Progent's Standard Help Desk Call Center services are well suited for smaller organizations who don't have the resources to create an in-house Help Desk Call Center but who require fast communication with a dependable Help Desk with professional telephone assistance plus the in-depth expertise to escalate the most challenging trouble tickets to advanced consultants.

    Progentís Help Desk sharing services allow your IT organization to share responsibilities for Help Desk support seamlessly between your IT staff and Progent's nationwide pool of veteran desktop support technicians and matter experts (SMEs). Progentís Help Desk sharing service is an advanced support solution based on the top PSA platform for handling end-user service requests, ticket lifecycle, ownership, status tracking, and metrics.

    Progent's Help Desk consulting expertise can aid you in building an efficient new Call Center or enhancing your current one, identifying or enhancing Call Center application software to meet the unique requirements of your business, or adding temporary phone support staff to work with your existing Help Desk resources to deal with unusually busy situations such as software transitions, mass upgrades, or rolling out brand new business software.

    Progent's Call Center team of veteran information technology professionals gives your workers in Minnetonka Minnesota quick communication with an efficient support group with years of background offering telephone-based help and online diagnostics for networks that incorporate UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft components. Progent's charter is to give the Help Desk Call Center the reputation as a major contributor to company performance, and Progent's policy is to fix rather than just track technical issues.

  • Business Applications Services: Education, Development, and Integration
    Progent's Applications Consulting Group can supply phone-based advanced consulting expertise and training in specific application areas including Enterprise Requirements Planning, MRP, accounting system customization, and CRM. Progent also offers expertise, custom programming, and education for familiar Microsoft business applications such as CRM, Microsoft Project, MS Word, and Office Excel. To read more concerning Progent's expertise, custom programming, and training offerings for UNIX/Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, refer to Progent's Applications Experts Services.

    Progent's Apple Mac experts can promote the artistic components of Apple Mac computing by delivering remote help support and training in graphics, audio, and video. Progent's consultants offer expertise in a large selection of Apple Mac programs including Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent's Mac experts can also assist you with common jobs such as capturing or digitizing audio or video or building an audio/video post production facility.

    Online Network Monitoring Support
    Progent offers businesses in Minnetonka Minnesota remote computer system monitoring support based on MS Operations Manager network monitoring and reporting, adapted by Progent for your environment so that your network maintenance is proactive and automated. By detecting potential trouble spots before they expand into network outages, system monitoring can ward off inconvenient and costly information system failures. Progent can also deploy system monitoring tools like Nagios and MRTG Graphical Traffic Load Monitor to analyze UNIX/Linux, Sun Solaris, or Apple macOS and OS X networks, Windows environments, or networks powered by a combination of OS platforms.

How Your Minnetonka Minnesota Business Can Contact Progent's Remote Service Professionals
To contact Progent about urgent online expertise with UNIX, Linux, Sun Solaris, or macOS and OS X environments, visit Progent's Urgent Remote Support, phone 1-800-993-9400, or see Contact Progent.

Twin Cities Minnesota Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Twin Cities Metro Area.

Onsite IT Consulting
Progent locations in Twin Cities Minnesota Metro Area

City Address Phone Link
Minneapolis 40 S 7th Street
Minneapolis, MN 55402
612-444-2140 Minneapolis Network Support Services
Minnetonka 12800 Whitewater Dr
Minnetonka, MN 55343
612-351-3235 Minnetonka Network Support Services
St. Paul 2136 Ford Parkway
St. Paul, MN 55116
612-808-8084 St. Paul Network Support Services

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    If you are an information technology consultant with system support experience, joining Progent and helping Progent's customers will enhance your abilities through collaboration with Progent's staff of mutually supportive, high-output consulting experts. Progent's concentration on offering network expertise and computer help to small and midsize companies will give you the chance to work closely with decision makers and contribute significantly to the success of exciting companies. In addition, Progent's virtual office environment offers the most advanced tools for remote support and wireless connectivity to allow you to deliver fast fixes when you take on business-critical problems.

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    Progent's Microsoft certified support team can help you design and deploy a smooth in-place Microsoft Exchange 2007 migration strategy that avoids productivity disruption, reduces long-term support requirements, and makes your Microsoft Exchange Server 2007 easy to manage. For complex multi-server or multi-location upgrades, Progent has the background to finish your move rapidly and affordably. Progent's Exchange 2007 support, troubleshooting, and consulting offerings include expertise with the integration of third-party add-ons to Exchange Server 2007 that are best aligned to your business goals.

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  • Private Cloud Solutions Consulting Private Cloud Virtual Datacenter Hosting Consultant

  • SCVMM 2012 Information Technology Consulting
    Microsoft Expert Support Outsourcing SCVMM 2012 and Hyper-V

    Progent can assist businesses of any size to follow best practices to configure System Center 2012 Virtual Machine Manager hosts and host groups, networking, storage, and library resources; design, implement, and administer private clouds, VMs, and services in SCVMM 2012; and integrate SCVMM 2012 with SCOM 2012 for enterprise-class reporting. Progent can assist your business to upgrade from an earlier edition of SCVMM or from another management platform, and Progent can assist you to optimize and troubleshoot your current SCVMM ecosystem to make sure you realize maximum return on investment.

  • ProSight Email Data Leakage Prevention Professionals ProSight Email Data Loss Protection Consultancy
  • ProSight Patch Management Computer Engineer ProSight Remote Server Management Network Consultants
  • ProSight Virtual Machine Hosting Specialist ProSight Private Cloud Services Specialist
  • Professional Mandrake Linux CentOS Linux Engineer
  • Professional Skype for Business and iPad Skype for Business Mirrored Back End Servers Consult
  • Professionals SQL 2008 Reporting Services MS SQL Server 2008 IT Consultant
  • Project Management Consultancy Project Requirements Definition Specialists
  • RV Series VPN Router Technical Support Services Support and Setup 1800 ISR Router
  • CentOS Linux, Sun Solaris, UNIX Network Consultants
  • Remote Data Backup and Restore Service Engineers Microsoft DPM 2010 Backup Service IT Consultant
  • Ubuntu Linux, Sun Solaris, UNIX Professional Minnetonka-Hennepin County
  • Remote Troubleshooting Microsoft Exchange Server 2010 Evaluation Exchange 2010 Configuration Help and Support
  • Redhat Linux, Solaris, UNIX Consultant Minnetonka-Plymouth, Minnesota
  • Remote Workforce Consultants nearby Minnetonka - Call Desk Outsourcing Consulting Experts Minnetonka Minnesota Immediate Remote Workers Assistance near Minnetonka - Help Desk Call Center Outsourcing Consulting and Support Services Minnetonka-Edina, Minnesota
  • Reports SQL Server Capacity Planning Designer SQL Server Capacity Planning

  • ProSight Hosting for Virtual Servers Engineers
    Consulting Services Private Cloud Solutions

    Progent's ProSight Virtual Hosting combines proven virtualization technology, a world-class data center, and the technical services of Progent's Microsoft-certified consulting group to provide small and midsize companies with a comprehensive IT outsourcing solution that improves network availability and security, eliminates management hassle, and saves money. With Progent's Private Cloud Hosting, a small or midsize company can have all of its operating system platforms and critical application servers supported within a secure and reliable data center on a high-performance, high-availability virtual machine set up and supported by Progent's computer service professionals.

  • SCDPM 2012 and Windows Server 2012 Remote Technical Support System Center 2012 Data Protection Manager Troubleshooting
  • SCVMM 2012 Templates IT Consultant SCVMM Planning Online Troubleshooting
  • SMS 2003 Upgrade Help and Support Microsoft SMS Professionals

  • Mid-sized Business Network Solutions
    IT Consulting Companies Mid-size Company

    Progent provides technical services for medium size companies who have 100 to 250 network clients. The medium size business or work group has traditionally been an underserved part of the market for IT support expertise. The overhead and support delivery models of major third-party support organizations make them excessively expensive for the typical mid-size company or small medium business (SMB), which usually has a minimal IT budget with which to maintain an information network whose complexity and sophistication are frequently similar to the networks of much larger companies. Progent's support delivery model, which takes great advantage of online service, virtual office technology and proactive network monitoring, dramatically reduces the network support costs of a small-medium business while offering the mid-size organization with enterprise-level service from certified, IT experts knowledgeable in a wide array of midsized business technologies. If your mid-sized company or small business is looking for the quality of IT help appropriate for a medium size office without budgeting enterprise prices, you need Progent.

  • SQL Server 2008 Migration Consulting SQL Design Firms
  • SQL Server 2012 Security Consulting Firms Minnetonka-Bloomington Microsoft SQL 2008 Computer Network Consulting Minnetonka-St Louis Park, MN
  • SQL Server 2014 and Hyper-V Computer Consultant SQL Server 2014 In-memory ColumnStore Remote Consulting

  • Integration wireless LAN controller
    24x7 wi-fi controller Outsourcing

    Progent can help your business to configure Cisco wireless LAN controllers to manage Wi-Fi networks of all sizes. Progent can help you to administer and debug your current Cisco Wi-Fi environment or implement an efficient upgrade to Cisco's latest wireless controller solutions.

  • Security Consultant Juniper SSG Firewall Juniper SSG140 Router Information systems Security Outsourcing
  • SharePoint 2019 Hybrid Computer Engineer SharePoint 2019 Online Troubleshooting
  • Small Office Computer Services Online Support Small Business

  • IT Consultant Microsoft Exchange 2016 Upgrade
    Microsoft Exchange Server 2016 Upgrade Online Consulting

    Progent can assist your business in all phases of your migration to Microsoft Exchange 2016 including planning high availability (HA) architecture for an on-premises, Microsoft cloud connected or hybrid environment; licensing requirements for Exchange 2016 and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V design; specifying mass storage requirements for your virtual machines, mailbox databases and logs; configuring HLB for fault-tolerant CAS services; planning, setting up and testing Exchange Servers and Windows Servers and DAG groups; integration with SharePoint; updating the firewall; creating SSL certs; performing client remediation with Office desktop or Microsoft Office 365; and setting up Outlook on the web.

  • Solaris Consultant UNIX Consultants
  • Specialist CISSP Certified Security Manager CISSP Certified Security Analyst Technology Professional
  • Specialists Windows Server 2012R2 upgrade Windows Server 2012 R2 Data Deduplication Onsite Technical Support
  • Support Microsoft SharePoint 2010 Minnetonka-Plymouth, Minnesota SharePoint 2010 Computer Consulting Minnetonka-Hennepin County, Minnesota
  • Support and Help Data Protection Manager 2016 Planning Microsoft DPM 2016 IT Consulting
  • System Center MOM Professionals Specialists Remote Monitoring and Reporting
  • Systems Management Server 2003 Network Consultant Urgent Microsoft SMS Remote Troubleshooting
  • Technical Support Services CIO Microsoft and Cisco Authorized Expert Part-Time CIO Computer Consultant
  • Technology Consulting CISSP CISSP Security Contractors Minnetonka

  • Specialist Exchange 2000
    Network Consultant Exchange Server 2010

    Progent's Microsoft-certified professionals have 20 years of experience planning, integrating, and supporting messaging solutions for clients in the and across the United States. Progent offers economical Microsoft Exchange Servers consulting services to make sure that your email environment offers compliance, fault tolerance, easy access for remote and mobile users, time-saving management tools, and productive integration with telephony. Progent offers expertise and integration services for Microsoft Exchange 2016 Server, Exchange 2013, Exchange 2010 Server, Microsoft Exchange 2007 Server, Exchange 2003, and Microsoft Exchange 2K. Progent can also assist small or medium companies to migrate to MS Exchange 2016 Server or Microsoft Exchange 2013.

  • Teleworkers Minnetonka Consultants - Cloud Systems Consultants Minnetonka-Eden Prairie Minnetonka Telecommuters Cloud Systems Consulting Minnetonka-Plymouth, MN
  • Top CCIE Certified Meraki 802.11ac Access Point Remote Troubleshooting Meraki Dashboard Computer Consulting
  • Top Ranked Consulting Services Private Cloud Solutions ProSight Virtual Hosting Consultants
  • Top Ranked Small Business Private Clouds Specialists Private Cloud Hosting Engineer
  • Top WatchGuard Firebox M5600 Firewall Security Tech Services WatchGuard Firebox Audit
  • UNIX Network Security Evaluation UNIX Security Organization
  • Upgrade Solaris to Windows UNIX Upgrade Consulting
  • WLAN controller Computer Consultants CCIE Expert Certified 5500 Wireless Controller Integration Support
  • Windows Server 2012 R2 Clustering Support Outsourcing Windows 2012 R2 Technology Consulting
  • Windows Server 2012 Small Office Computer Consulting Services Minnetonka-Plymouth Windows Server 2012 Network Consultation
  • Windows Server 2012R2 upgrade Consult Windows Server 2012R2 Private Cloud Computer Engineer
  • Windows Server 2016 Hybrid Solutions Configuration After Hours Windows Server 2016 Cloud Witness Consulting Services
  • Windows Server Hyper-V 2016 Failover Clusters Online Troubleshooting Microsoft Remote Troubleshooting Windows Server Hyper-V 2016 Linux
  • Slackware Linux, Solaris, UNIX Technology Consulting Minnetonka Minnesota
  • Work at Home Employees Minnetonka Consulting - Solutions Consultants Minnetonka-Edina Minnetonka-Bloomington, Minnesota Work from Home Employees Minnetonka Consulting Experts - Set up Assistance

  • Citrix XenDesktop virtual desktops Configuration
    virtual desktop delivery Consulting Services

    For Windows desktop virtualization, Progent can provide the support of a Citrix-certified XenDesktop expert who can assist you to design a XenDesktop environment that improves the strategic value of your information system; integrate XenDesktop software with your physical and virtual servers, end-user devices, and printers; upgrade your older desktop virtualization software to current versions of XenDesktop; and deliver advanced remote technical support. Progent can also train your IT staff to adhere to best practices to manage your XenDesktop solution effectively.

  • Work from Home Employees Consulting and Support Services near Minnetonka - Endpoint Management Solutions Consulting and Support Services Minnetonka-Eden Prairie, MN Minnetonka-Hennepin County, MN Minnetonka Telecommuters Management Systems Consulting and Support Services
  • iPhone Integration Services Macintosh On-site Support
  • macOS VPN IT Consultant Mac and Cisco Security Remote Support Services
  • 24x7 Suse Linux, Solaris, UNIX Specialists
  • scom 2016 alerts Support and Integration scom 2016 Amazon AWS integration Support Services
  • Redhat Linux, Sun Solaris, UNIX Consultant Services Minnetonka, Minnesota

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