Immediate Online Technical Support for Minnetonka Minnesota Computer Systems
Fast Remote Consulting for Minnetonka SystemsFor businesses located in Minnetonka Minnesota, Progent offers online help for information systems based on any mix of Microsoft, Cisco, Apple macOS and OS X, or Linux/UNIX technology. Progent's Microsoft Premier professionals have provided online troubleshooting to businesses in all 50 states in the U.S. (Refer to recommendations from Progent's clients.) Progent also offers the consultation services of Cisco CCIE-certified network specialists to handle challenging networking issues, plus the services of CISSP-certified security experts to help with advanced security design and troubleshooting jobs.

Progent's online support experts offer excellent value because they possess the real-world background and are equipped with the advanced technology necessary to resolve most information system problems rapidly. Efficient support lowers direct costs because solutions accumulate minimal billable consulting minutes. Online support also eliminates the cost of dispatching a consultant to your site. Your organization benefits additionally in indirect expenses by minimizing or avoiding system outages and related losses due to business disruption, upset clients, idle employees, and distracted management. Progent's advanced remote consulting expertise is especially helpful for businesses that rely on public clouds for critical infrastructure or software such as Azure, Office 365 Exchange Online, Amazon Web Service, Google Cloud Platform (GCP), or where on-premises tech support may not be an option.

Progent's billing policy for online help is structured to stretch your network support investment. Progent bills on a per-minute basis for telephone-based consulting, so you are invoiced exclusively for the support that you actually get. In contrast to many remote support companies, Progent imposes no startup surcharge or minimum fees. Progent's one-minute granularity and clean policy for billing prevent situations where speedy. minor fixes manage to end up as large bills. Progent's penchant for solving technical issues quickly means your business spends less cash.

Progent's Remote Consulting and Technical Support Expertise
Through years of experience, Progent has fine tuned a collection of optimized technologies and field-tested processes which promote the maximum level of effectiveness for remote technical support and repair for information systems of all sizes. Progent provides protected VPN support for gateways from a variety of leading vendors such as Microsoft, Cisco, SonicWall and Checkpoint. Secure VPN access permits the engineers of Progent's Technical Response Center to interface to your company's network remotely without compromising network security.

Progent's powerful customer support reporting application keeps detailed records for all service that Progent's clients have received. Progent's authorized consultants have access to the records of all help delivered to each Progent customer by every engineer. This history of trouble tickets and resolutions is organized as an easily searchable internal database that allows Progent's remote technical engineers to share their knowledge company-wide to make sure that the value of Progent's technical support improves daily. Progent's advanced certifications and close associations with important technology companies including Cisco and Microsoft open up additional massive technical support databases and permit priority response from vendors' internal support staff with the result that Progent's remote consulting specialists are able to come up with the most efficient resolutions quickly.

Remote support offered by Progent to businesses in Minnetonka Minnesota include:

Progent's ProSight Flat-rate Managed Services for Small and Mid-size Businesses
Progent provides a selection of budget-friendly, fixed-price services designed to enable small and mid-size businesses to utilize the same advanced technology used by some of the world's leading enterprises. The ProSight series of IT management outsourcing services covers all critical areas of information technology such as email content filtering, threat defense based on machine leaning, cloud-based backup and disaster recovery, network infrastructure health monitoring, VM hosting, and network resources documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection solution that incorporates next generation behavior-based analysis technology to guard endpoints as well as servers and VMs against modern malware attacks like ransomware and file-less exploits, which routinely get by legacy signature-matching anti-virus products. ProSight ASM safeguards on-premises and cloud resources and offers a single platform to address the complete malware attack progression including blocking, identification, containment, remediation, and forensics. Top capabilities include one-click rollback using Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against newly discovered attacks. Find out more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection (ESP): Physical and Virtual Endpoint Security and Exchange Email Filtering
    ProSight Enhanced Security Protection managed services offer economical multi-layer protection for physical and virtual servers, workstations, mobile devices, and Exchange Server. ProSight ESP utilizes adaptive security and advanced heuristics for continuously monitoring and responding to cyber assaults from all vectors. ProSight ESP offers firewall protection, intrusion alerts, endpoint control, and web filtering through cutting-edge tools incorporated within one agent managed from a unified control. Progent's data protection and virtualization experts can help you to plan and implement a ProSight ESP environment that meets your company's specific requirements and that helps you prove compliance with government and industry data security regulations. Progent will help you define and implement security policies that ProSight ESP will manage, and Progent will monitor your network and respond to alerts that call for urgent action. Progent's consultants can also help your company to set up and verify a backup and restore solution such as ProSight Data Protection Services so you can get back in business quickly from a potentially disastrous cyber attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint security and Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services offer small and medium-sized businesses an affordable end-to-end solution for secure backup/disaster recovery (BDR). For a low monthly price, ProSight DPS automates your backup activities and enables fast recovery of vital data, applications and VMs that have become unavailable or damaged as a result of hardware failures, software glitches, disasters, human error, or malware attacks such as ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, apps, system images, plus Hyper-V and VMware images/. Important data can be backed up on the cloud, to a local device, or mirrored to both. Progent's cloud backup consultants can provide advanced support to configure ProSight DPS to to comply with regulatory requirements such as HIPAA, FINRA, PCI and Safe Harbor and, whenever needed, can help you to restore your critical data. Read more about ProSight Data Protection Services Managed Cloud Backup and Recovery.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering and email encryption service that incorporates the technology of leading information security companies to provide web-based control and world-class security for your email traffic. The hybrid structure of Email Guard managed service combines cloud-based filtering with an on-premises security gateway device to offer advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based threats. The Cloud Protection Layer serves as a preliminary barricade and keeps most unwanted email from reaching your security perimeter. This decreases your exposure to inbound threats and saves system bandwidth and storage. Email Guard's onsite gateway appliance adds a deeper level of analysis for inbound email. For outbound email, the on-premises gateway offers AV and anti-spam filtering, DLP, and email encryption. The local security gateway can also help Microsoft Exchange Server to track and protect internal email traffic that originates and ends inside your security perimeter. For more details, visit ProSight Email Guard spam and content filtering.

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    Progentís ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and inexpensive for smaller organizations to diagram, monitor, enhance and troubleshoot their networking appliances such as routers and switches, firewalls, and load balancers plus servers, client computers and other networked devices. Incorporating state-of-the-art Remote Monitoring and Management technology, ProSight WAN Watch makes sure that network diagrams are kept updated, copies and displays the configuration of virtually all devices connected to your network, tracks performance, and sends notices when potential issues are detected. By automating tedious management activities, WAN Watch can cut hours off common tasks such as network mapping, expanding your network, locating devices that require important software patches, or resolving performance bottlenecks. Find out more details about ProSight WAN Watch network infrastructure management consulting.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring Services
    ProSight LAN Watch is Progentís server and desktop remote monitoring service that incorporates state-of-the-art remote monitoring and management techniques to keep your IT system operating at peak levels by checking the state of vital assets that drive your information system. When ProSight LAN Watch uncovers a problem, an alarm is sent immediately to your specified IT management staff and your Progent consultant so any looming problems can be addressed before they can impact productivity Learn more details about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small business can have its key servers and applications hosted in a protected fault tolerant data center on a high-performance virtual machine host set up and maintained by Progent's IT support experts. With the ProSight Virtual Hosting model, the customer owns the data, the operating system software, and the apps. Since the environment is virtualized, it can be moved easily to an alternate hardware environment without requiring a time-consuming and technically risky configuration process. With ProSight Virtual Hosting, you are not tied a single hosting service. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to create, update, find and safeguard data related to your IT infrastructure, procedures, business apps, and services. You can instantly locate passwords or IP addresses and be alerted about impending expirations of SSLs ,domains or warranties. By updating and managing your IT documentation, you can eliminate as much as 50% of time wasted searching for critical information about your IT network. ProSight IT Asset Management includes a centralized repository for holding and collaborating on all documents required for managing your network infrastructure such as standard operating procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for collecting and associating IT data. Whether youíre planning enhancements, performing regular maintenance, or responding to a crisis, ProSight IT Asset Management delivers the knowledge you need as soon as you need it. Find out more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and low-cost way for small and medium-size businesses to obtain an objective evaluation of the overall health of their information system. Powered by a selection of the leading remote monitoring and management (RMM) platforms available, and supervised by Progent's certified group of IT experts, ProSight Network Audits help you see how closely the deployment of your essential network assets adhere to industry leading practices. The Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and provide immediate ROI such as a more manageable Active Directory (AD) system. Both also include a year of advanced remote network monitoring and management (RMM). Benefits can include lower-cost management, better compliance with data security standards, more efficient utilization of IT resources, faster troubleshooting, more dependable backup and restore, and less downtime. Learn more about Progent's ProSight Network Audits IT infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report service is an affordable service centered on a brief interview with a Progent information assurance consultant. The interview is intended to help evaluate your company's ability to block or recover rapidly following an attack by a ransomware variant such as Ryuk, WannaCry, MongoLock, or Locky. Progent will work with you personally to gather information about your current security profile and backup/recovery system, and Progent will then deliver a custom Basic Security and Best Practices Report describing how you can follow industry best practices to deploy an efficient AV and backup system that meets your company's requirements. For additional information, visit The ProSight Ransomware Preparedness Report Service.

Additional Support Services Offered by Progent
Progent can provide the skills of world-class remote consulting professionals for special IT programs. Billing rates for longer-term development or consulting projects are determined according to the level of expertise of the consultants required. Progent's background in these special areas of information technology allows clients to execute critical projects economically and on schedule. Progent's project-based remote engineering services include:

  • Help Desk Support
    Progent's Help Desk Call Center support programs for companies with environments that incorporate Windows, Cisco, macOS and OS X, or UNIX/Linux technology include full-service Call Center services, co-managed Helpdesk support services, and Helpdesk process consulting. Progent's Standard Help Desk Services provide smaller organizations an end-to-end service desk solution that manages all facets of remote desktop technical support from service requests through trouble ticket generation, remote desktop control, progress tracking, problem solving, and reporting. Progent provides call desk services at a substantial discount from Progent's normal desktop support rates, and Progent can provide the option of fast on-demand escalation to subject matter experts to resolve complex problems.

    Progentís shared Help Desk services make it possible for your IT organization to share the load for Help Desk support transparently between your IT team and Progent's large roster of veteran desktop support engineers and subject matter experts. Progentís Help Desk sharing service is a collaborative service desk solution based on the leading professional services automation platform for handling service requests, ticketing, accountability, progress tracking, and reporting.

    Progent's Help Desk Call Center team of seasoned network experts offers your workers in Minnetonka Minnesota instant access to a reliable technical support resource with extensive background providing telephone-based help and remote repair service for networks powered by Microsoft, Cisco, macOS and OS X, UNIX, or Linux products. Progent's focus is to earn the Call Center recognition as a major contributor to company efficiency, and Progent's policy is to fix instead of simply record network issues.

  • Business Applications Support: Training, Development, and Integration
    Progent's Applications Experts Group offers remote professional engineering expertise and training in specific application areas including Enterprise Requirements Planning, Manufacturing Requirements Planning, custom programming for accounting packages, and CRM. Progent also offers consulting expertise, programming, and education for Microsoft applications such as Microsoft CRM, MS Project, Microsoft Office 365 Word, and Office 365 Excel. For additional information about Progent's consulting, programming, and education offerings, visit Progent's Applications Experts Team.

  • Unified and Streamlined Administration of Hybrid Cloud Environments
    System Center 2016 centralizes and automates the management of hybrid cloud networks through advanced support for Windows Server 2016 servers, Windows 10 clients; seamless management of multi-OS environments that incorporate Linux, Microsoft Hyper-V and VMware; and expanded public and private cloud support such as tighter integration with Intune for iPhone and Google Android smartphone administration plus native integration with Operations Management Suite (OSM) for cloud-based analytics. Progent's System Center 2016 consultants can provide world-class online and onsite expertise for all elements of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can help organizations of any size to design and configure a new implementation of Microsoft System Center 2016, extend or optimize an existing one, upgrade efficiently from a prior release of System Center, or troubleshoot your System Center solution.

  • Online Hybrid Network Monitoring and Reporting Services
    Progent offers businesses in Minnetonka Minnesota remote IT infrastructure monitoring by providing Microsoft System Center Operations Manager (SCOM 2016) expertise and System Center 2012 Operations Manager (SCOM 2012) support. Progent can adapt Operations Manager to suit your business so your IT support is proactive and automated. By detecting looming problems before they expand into network outages, automated monitoring can avoid inconvenient and costly service failures. Progent can also deploy server and infrastructure monitoring products like Nagios and MRTG Graphical Traffic Load Monitor to analyze UNIX, Linux, Sun Solaris, or Apple macOS and OS X systems, Windows networks, or environments that support a combination of operating systems.
How Your Minnetonka Business Can Contact Progent's Remote Service Professionals
To get in touch with Progent about urgent phone-based assistance with Microsoft, macOS and OS X, or Linux/UNIX networks, visit Progent's Urgent Phone-Based Support, call 1-800-993-9400, or refer to Contact Progent. For companies and new ventures in Minnetonka Minnesota, Progent's online computer support engineers can deliver professional and economical IT support the moment your business has to have it. More than a decade of providing online technical assistance has earned Microsoft Partner certification for Progent's consultants and has helped Progent to develop world-class troubleshooting skills and to fine tune remote access tools to solve network problems rapidly while eliminating the cost and lost time that comes with in-person service calls.

Even if your Minnetonka company deals with a local freelance consultant or maintains a full time organization that can deal with common network issues, Progentís Microsoft and Cisco certified engineers can provide a convenient and transparent remote expansion of your on-site resources in cases when your usual service personnel either lack the time or the knowledge to deal with sudden network emergencies or particularly tough integration projects.

Advantages of Progent's IT Support for Companies in Minnetonka Minnesota
Progent's online support services enable your Minnetonka company to have the benefits of immediate, expert IT support without the cost of maintaining a full-time IT staff. Your information system will derive added business value by being more reliable, productive, and secure. Benefits to your business include:

  • Seamless virtual extension of your local IT resources
    With most organizations in Minnetonka Minnesota, nearby network support providers, whether made up of independent consultants or a full-time maintenance staff, can handle typical technical problems. On the other hand, serious problems may strike when your regular resources are too busy or unavailable, and some trouble may stem from technology that is beyond the scope of your onsite service people. In these situations, Progent's on-call service specialists provide a convenient, quick, and affordable way to supplement your local resources and to transfer valuable information to increase your capability to resolve downstream issues locally.

  • Reduced Dependence on Individual Service Providers
    For IT support, smaller businesses often depend on independent freelance service providers. While freelance consultants have smaller internal costs than big consulting firms and can afford to charge lower rates, they are sometimes overbooked, making it difficult to respond quickly to urgent situations. If a freelance service provider is busy with another customer, sick, on a trip, or in class, the absence of fallback personnel may force your business to go without assistance during an emergency. As your network grows, network unavailability and trouble with vital applications become more expensive. The money you thought you were saving on a freelancer can be consumed quickly by reduced productivity. Progent provides a ready source of backup service experts to insure your IT system stays available.

  • Build a Scalable Foundation for Seamless Expansion
    Companies typically start with an IT system created on a modest budget. Lacking a robust infrastructure, slap-dash fixes often get piled on top of a weak foundation. When a network grows, reliability and expandability problems can impede the productivity of the organization. These badly designed systems require careful assessment, intelligent long-term planning, and broad-based technical expertise to evolve to a network infrastructure able to provide the stable foundation to handle vital business requirements and ease future growth.

  • Work with Problem Solvers Instead of Product Vendors
    Smaller companies need advice and technical training to negotiate an ever more complicated array of product alternatives available for promoting business success and enhancing efficiency. Businesses do not need a network engineer who is motivated to resell a certain vendor's technology. IT support and product sales can lead to a scenario where the recommended solution is built around a profitable technology rather than the genuine requirements of a client. Progent eliminates these dilemmas by offering just services instead of products. This enables Progent to align IT expertise with the best interests of clients.

How Is Progent Different from Other Service Firms?
Progent is a Microsoft Partner consulting firm and Progent's staff size, breadth of technical knowledge, refined support software, and familiarity with enterprise networking allow businesses to escape the pitfalls associated with excessive reliance on smaller service organizations, individual freelance service providers, or limited in-house IT help.

Progent adds value by offering:

How Does Our Company Begin Getting Online Technical Help from Progent?
To initiate Progent's Nationwide Remote Support services or to find out more about Progent's phone support options, call Progent at 1-866-PROGENT (866-776-4368) or refer to Contact Progent. If you have an urgent requirement for IT support, go to Immediate Online Support.



An index of content::

  • 24 Hour Microsoft Mac and Linux Desktop Network Setup Top Desktop Technical Services
  • 24-7 Computer Engineer Remote Monitoring and Reporting Remote Monitoring and Reporting Remote Technical Support

  • 24-7 Solaris Remote Consulting Services
    24x7 Linux Online Technology Professional

    Progent provides national online help and consulting services for companies who run UNIX or Linux environments or whose IT systems feature a combination of UNIX/Linux and Microsoft technology. Remote network consulting provides optimum return for your information technology dollar by extending user productivity and limiting the hours charged for computer analysis and repair. Sophisticated online support tools and experienced service specialists and consultants allow Progent to solve the majority of IT issues without wasting time and money by traveling to your location. In the vast majority of situations your network issues can be remediated over the phone or through a combination of phone support and online connectivity. Progent can put you in touch with Cisco CCIE infrastructure experts and CISA and CISM premier security professionals to help with the toughest system issues.

  • IT Service Providers Minnetonka-Plymouth
  • 24-7 Data Protection Manager 2012 Computer Consulting SCDPM 2012 Compliance IT Services
  • 24-7 Online Support Services Telecommuter Cloud Integration Work at Home Cloud Integration Consulting
  • Minnetonka, Minnesota IT Service
  • 24-7 Support and Setup Branch Routers Top Quality ASR 1000 Router Remote Technical Support
  • 24/7 Progent Startup Company Small Business IT Outsourcing Services Progent Small Business Network Support Consultant
  • 24/7 Specialists Helpdesk for At Home Workers Helpdesk for At Home Workers IT Consulting
  • 24/7/365 Professionals Exchange Server Migration Exchange 2010 Migration Technology Professional
  • 24x7 Remote Support SharePoint Server 2007 SharePoint Portal Server 2007 IT Services
  • 24x7x365 SQL Server Cluster Technical Support IT Consultants Windows 2003 Cluster
  • 64-bit Computing Engineer Microsoft Expert Consult 64-bit Processing
  • After Hours Consultants Sodinokibi ransomware recovery Sodinokibi ransomware recovery Consulting Services
  • After Hours Dynamics GP Accounting Online Help Dynamics GP Power BI IT Services
  • Small Business Network Consulting Firms Minnetonka
  • After Hours Microsoft Dynamics GP Remote Support Services Dynamics GP/Great Plains Information Technology Consulting
  • After Hours Remote Network Monitoring Consultants Network Infrastructure Monitoring Professionals

  • Tandberg T3 Telepresence Specialists
    Professional Radvision XT5000

    Progent can provide the services of an accredited engineer with expertise deploying products from the major video conferencing/telepresence vendors including Cisco, Polycom, and LifeSize and can help your company to plan, configure, expand, or troubleshoot a video conferencing solution that preserves your current investment and maximizes the business value of your information network. Progent also offers the services of infrastructure consultants able to assist businesses of all sizes to build and troubleshoot a network that provides the performance, reliability, security, and expandability you need to support your telepresence environment.

  • Award Winning Minnetonka-Edina Computer Specialists
  • Altaro VM Backup Scheduling Specialists Online Support Services Altaro VM Backup and VMware
  • Amazon MWS development Design Amazon Marketplace Web Service development training Programming Companies
  • Amazon MWS integration Expert Development Amazon Marketplace Web Service development Programming Companies

  • Consult Internet Carrier Selection
    Internet Access Consulting Services

    Progent can provide the cost-effective support of online Internet connectivity experts to assist your organization to evaluate or update your ISP services so your Internet connectivity solution aligns with your business needs. Services provided by Progent include evaluation of your current bandwidth utilization, vendor and service plan comparison and selection, network provisioning, and overseeing a smooth switchover to a new carrier and/or service arrangement. Network provisioning can include optimizing current routers and deploying new ones, setting up firewalls, and upgrading fault-tolerant Border Gateway Protocol architectures.

  • Biggest Minnetonka Network Manager
  • Apple Mac Backup Professionals Mac Backup Technology Professional
  • At Home Workers Minnetonka Expertise - Backup Solutions Consulting Experts Minnetonka-Bloomington Minnetonka-Plymouth, Minnesota Minnetonka Telecommuters Backup/Restore Technology Consulting
  • At Home Workforce Minnetonka Guidance - Integration Consulting Services Minnetonka Work from Home Employees Setup Expertise Minnetonka
  • Automated Server Inventory IT Consulting Specialist Server Monitoring
  • Award Winning BlackBerry Enterprise Server Consultant Services BlackBerry Email Consultancy

  • Emergency Microsoft Windows Server 2003 Network Load Balancing Manager Support and Integration
    Online Support Network Load Balancing

    Progent provides fault tolerant load balancing support that addresses system load balancing, load balanced program, network backbone routing, and content dispatching technology such as F5 Networks 3DNS. fault tolerant load balancing vendors for which Progent can provide consulting expertise include Windows Server 2003 Network Load Balancing Manager, Citrix Access Suite and Access Gateway, Cisco Content Services Switch, Cisco Content Distribution Manager and Cisco CDN Software, and F5 Networks 3-DNS.

  • Best Exchange Hosting Engineer Exchange Email Hosting Consultant Services
  • Best IT Infrastructure Asset Report Consultant Active Directory Audit Professional
  • Biggest Sun Solaris Upgrade Consulting Sun Solaris Migration
  • BlackBerry BES Server Professionals RIM BlackBerry Exchange Network Engineer
  • CCNP Certified County Government Cisco Professional County Government Exchange Professionals
  • CRISC Certified Information Risk and Information Systems Control Officer Specialists 24 Hour Consulting CRISC Certified Risk and Information Systems Control Auditor

  • 24/7 Juniper SRX Firewall Intrusion Detection
    After Hours Juniper SRX100 Router Network Security Test

    Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.

  • Minnetonka Consulting Services Company
  • California Help Minnesota Security Consulting
  • Catalyst 2940 Switch On-site Support 24-Hour Catalyst Switch LISP Professional
  • Catalyst 2940 Switch Remote Support Catalyst 2960 Switch Online Technical Support

  • Windows and Solaris Network Consultants
    Windows, UNIX, Solaris Remote Support Services

    If your business network mixes UNIX, Linux or Sun Solaris technology with MS Windows, Progent can show you how to incorporate your computers into a cohesive environment that allows all your OS platforms to run side by side for simple management, transparent dataflow, high reliability, enhanced throughput, and tight security. Progent's UNIX/Linux/Solaris and Windows coexistence support offerings include IT infrastructure configuration and support, consulting for Windows services for UNIX, online network monitoring and administration, remote network support and troubleshooting, on-site technical support, and Help Desk Call Center support.

  • Catalyst AP Management Remote Support Services Cisco Catalyst Wi-Fi 6 AP Management Computer Consultants
  • Cisco Computer Specialist Minnetonka-St Louis Park, MN Cisco Computer Service Companies Minnetonka-Plymouth, MN
  • Cisco Spam Blocker Cybersecurity Consultancy Cisco VoIP Consultancy
  • Cisco Switch Small Business IT Support Firm Cisco Access Point Network Consultation
  • Cisco VoIP phones Technology Consulting Services Cisco SIP phones Consultant

  • PIX Consultant Services
    Cisco Security Integration Services

    Cisco's PIX 500 Series firewalls have reached end of life and Cisco might not offer support these devices. Progent still provides technical assistance for Cisco's PIX Series firewalls to help you with maintenance and management and Progent can in addition help you determine if you should adopt the latest firewall technology from Cisco. Progent's Cisco technology specialists can help your company plan and carry out a cost-effective migration to Cisco ASA 5500-X Series firewalls following leading practices.

  • Minnetonka-Hennepin County System Consultants
  • Citrix VM desktops Professional Engineers virtual application delivery
  • Computer Consultant Openings Network Consultant Careers
  • Computer Engineer SharePoint Online Migration 24x7 SharePoint Server 2019 Integration Support
  • Computer Installation Small Business Small Office System Consulting

  • Immediate Meraki MR53 Access Point Remote Technical Support
    Meraki Wi-Fi AP Online Support Services

    Progent's Cisco-Meraki Wi-Fi access point experts can help your organization to plan, set up, administer and troubleshoot Cisco's Meraki-based Wi-Fi networks for deployments from a small office to a large campus or a nationwide enterprise. Progent can also assist you to incorporate other Cisco devices for streamlined management.

  • Consultancy Word Web App Office 365 Word Professional
  • Consultant Rates Network Installation Consulting Hourly Rate Service
  • Consultants SCCM 2007 Policy Settings SCCM 2007 Patch Management Online Help
  • Minnetonka Network Assessment
  • Consulting Aironet 4800 Access Point After Hours Cisco Experts Aironet 802.11ac AP IT Consultant

  • After Hours Live Online Office Publisher Training Professional
    Network Engineer Microsoft Desktop Apps Instruction

    Progent provides customized remote instruction for popular desktop applications and environments such as Office and Office 365 Excel, Word, Access and Outlook plus Acrobat Writer, Photoshop, Crystal Reports, and Microsoft Windows 10. Online training offers the benefits of traditional in-person seminars, such as immediate interaction between students and trainers, but eliminates the expenses of travel and the challenge of attempting to synchronize the availability of multiple students. Offered to single students or classes of all sizes, Progent's virtual instruction permits the instructor to run the class from an online facility while the students can be spread throughout a campus or across the the U.S. Live online learning supports proven teaching mechanisms like broadcast white boards, electronic hand-raising, and shared applications. Classes can be brief and targeted to specific subjects or longer in time and wider in scope.

  • Small Business IT Outsourcing Firm Minnetonka-Bloomington
  • Development Firms Crystal Reports Microsoft Visual Basic Reporting
  • Dynamics GP Customization Consultancy Services Dynamics GP Excel Cubes

  • Microsoft Dynamics AX Installation support
    QuickBooks Pro Troubleshooting

    Progent can give you access to experts who can modify your Microsoft Business Solutions ERP, MRP, and accounting system applications to match your particular company needs. Progentís Microsoft-certified consultants offer experience in Microsoft Dynamics AX ERP Software, Microsoft Dynamics NAV Business Management Software, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Retail Management System. Progent also provides expert e-Commerce integration support for safe, company-wide information sharing plus integration with Customer Relationship Management products.

  • Dynamics GP Migration Planning Consulting Akron, Summit County Consult Dynamics GP System Migration Planning

  • Solaris Upgrade Consulting
    Sun Solaris Upgrade Consultant

    Progent can assist your business to plan and execute a smooth transition from a Solaris-powered information system to a network powered by MS Windows and capable of running Microsoft's powerful office productivity software, commercial applications, and software development platforms. Progent's Sun Solaris, Windows and Cisco consultants and application specialists can assist you to guard your data and minimize business disruption by developing an efficient transition plan that protects your current assets in Solaris software and technology. UNIX-to-Windows transition support services offered by Progent include evaluation of current environment, migration strategy and testing, Exchange migration expertise, information and application porting, and processor and media transition and economization.

  • Emergency Configuration Comprehensive Event Management Cisco and Microsoft Certified Remote Support Services Network Monitoring

  • Microsoft Certified Expert SharePoint Online Migration Computer Engineer
    SharePoint Online Migration Integration Support

    Progent's certified SharePoint Server 2019 and SharePoint Online experts can provide economical online and onsite consulting, application development, and technical support services for organizations of all sizes who intend to migrate to SharePoint 2019 or SharePoint Online from earlier releases of SharePoint. Progent can assist you plan and carry out a cost-effective upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid network model that combines local and cloud infrastructure into a cohesive information management solution.

  • Engineer ProSight Virtual Hosting Private Clouds for Small Businesses Services
  • Enterprise hybrid cloud Professionals Google Cloud hybrid solutions Engineers
  • Exchange 2010 IT Services Exchange 2010 Technology Consulting
  • Exchange Online Archiving Configuration Office 365 Gmail migration Technical Consultant

  • Computer Support Consultants Configuration Manager
    Urgent SCCM Design Companies

    Progent's network consultants can help your company to streamline desktop software update management by providing expertise with management platforms that include Configuration Manager, SMS 2003, and WSUS.

  • Exchange Server 2003 Professionals Exchange 2003 Server Upgrade Support and Help
  • Flex 7500 2500 Wireless Controller IT Consultants Network Consulting wireless IP phone configuration
  • Home Based Network Consulting Full-Time Jobs Full-Time Jobs Home Based Network Professional
  • Hybrid Office 365 and Exchange Computer Consulting Office 365 IDFix Consultant Services
  • IT Consultant Microsoft Office SharePoint Server 2007 Windows SharePoint 2007 Services Technical Support
  • IT Outsourcing Engineers Top Ranked Full Service Outsourcing Specialists

  • Offsite Workforce Endpoint Management Computer Consultant
    Urgent Remote Employees Endpoint Management Integration

    Progent can help small and mid-size businesses to install unified endpoint management and monitoring systems for administering endpoints used by telecommuters.

  • IT Specialist Value Pricing Consultant Hourly Cost Information Systems Firms

  • Private Cloud Hosting Engineer
    Private Cloud Hosting for Virtual Data Centers Engineer

    Progent's Private Cloud Hosting service offers comprehensive hosting of a small or mid-size organization's production servers in a solution that gives the maximum level of dependability and scalability and is also simple to migrate to another host. Progent's Private Cloud Hosting options are built on proven virtualization platforms that enable small and midsize businesses with mixed- platform environments to save dramatically on the costs of capital investments, system support, and IT administration while benefiting from enterprise-class reliability and an unmatched level of vendor flexibility.

  • Immediate Mac and Exchange Support and Integration Microsoft Entourage and Exchange Support and Setup
  • Immediate Microsoft Azure integration Consultant 24/7/365 Microsoft Azure cloud integration Programming

  • Mandrake Linux Consultancy
    Redhat Linux Technical Support

    If your company is developing Linux-based software in an environment that includes Windows-based processors, PCs, and office productivity products, Progent offers comprehensive network support outsourcing that allows you to focus on your field of strategic expertise while avoiding the continual distraction of managing your business network. By using automated network monitoring and by delivering remote and on-site support when your company needs it, Progent offers an economical way for managing an information system that features high availability, security, and performance. Progent's Linux developer assistance services include full-service it outsourcing, virtual infrastructure, remote and on-premises service and repair, network monitoring services, and Help Desk Call Center outsourcing.

  • Infor SyteLine CloudSuite Quality Control Specialist Professionals Infor SyteLine CloudSuite General Ledger
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    Progent's Cisco-certified wireless networking experts can assist organizations of all sizes to plan, implement, manage and repair Cisco Aironet Wi-Fi access point solutions to provide the performance, range, density, scale, security compliance and manageability required for seamless access between Wi-Fi and wired networks. Progent can provide affordable remote and on-premises consulting services for both end-of-life and new-generation 802.11ac Aironet wireless access points and Progent can assist your business plan and manage wireless solutions that include indoor and outdoor/industrial Aironet APs.

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    If your company is developing Linux-based software on a network that has Microsoft Windows-based servers, PCs, and office applications, Progent can provide comprehensive information technology outsourcing that frees you to concentrate on your field of strategic know-how without the continual hassle of managing your company information system. Through the use of smart server monitoring and by providing remote and in-person assistance as your company needs it, Progent offers an economical way for supporting an information network that provides high dependability, protection, and efficiency. Progent's Linux developer support offerings include full-service information technology outsourcing, virtual infrastructure, remote and on-premises support and troubleshooting, proactive network monitoring services, and Help Desk services.

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    Progent's expert support team can show you how to design and deploy an efficient in-place Microsoft Exchange 2007 upgrade plan that avoids network downtime, simplifies ongoing support demands, and makes your Exchange Server 2007 easy to administer. For complex multi-server or multi-site upgrades, Progent has the knowledge and experience to finish your move rapidly and economically. Progent's Microsoft Exchange Server 2007 help, troubleshooting, and design offerings include assistance with the integration of outside vendor enhancements of Microsoft Exchange Server 2007 that are best aligned to your business needs.

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    ProSight LAN Watch is Progentís server and endpoint monitoring service that incorporates state-of-the-art remote monitoring and management techniques to keep your IT system running at peak levels by checking the health of vital assets that power your information system. When ProSight LAN Watch uncovers an issue, an alarm is transmitted automatically to your designated IT management staff and your assigned Progent consultant so all looming issues can be addressed before they can disrupt your business.

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    Progent's Symantec experts can help you maintain legacy Symantec firewall and Symantec VPN appliances including the Raptor and Symantec VelociRaptor line or help you upgrade to newer firewall/VPN solutions. Progent can also help you create and execute a comprehensive security plan that can include firewall/VPN devices and software, managed security and virus protection services, system monitoring software, and formal policies and enforcement procedures. Progent has the skill to be your one-stop resource for on-going network support, maintenance, training, and security consulting.

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    Progent offers three essential types of Helpdesk services : Microsoft Call Center Outsourcing Services, Virtual Helpdesk Services, and Help Desk Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of trained Microsoft professionals gives your customers easy access to a dependable support resource with years of experience providing phone support and remote access repair for IT systems based on Microsoft products. Progent's focus is on earning the support Call Center a respected reputation as a key contributor to business performance. Progent's goal is to fix and not simply record problems.

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    Progent's UNIX platform support experts provide small and mid-size companies and software developers support for managing and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-powered technology. Progent offers your organization access to UNIX experts, consulting professionals premier by Microsoft and Cisco, and security experts with CISA and CISSP certification. This wide range of expertise provides you with an easy one-stop source to help you create and maintain a secure and robust mixed-platform connectivity and communications solution that allows UNIX and Microsoft coexistence by integrating Microsoft Windows with popular versions of UNIX including Apple Mac OS X, Sun Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX or major Linux variations such as RedHat Linux, SUSE, CentOS, Ubuntu, PCLOS, fedora, Gentoo Linux, Mandriva Linux, Debian-GNU, and Slackware.

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    Progent's Microsoft engineers can provide affordable remote support and programming services to assist your business to plan, implement, manage, and troubleshoot Microsoft SharePoint 2010 environments that can feature web pages that can function as portals, extranets, document and media management applications, wikis, data warehouses, business information systems, enterprise-wide search engines, Visio-driven workflows, and other utilities to promote and improve information sharing. Progent can show you how to combine SharePoint 2010 with MS SQL Server and with third-party data sources and with Microsoft's familiar desktop applications like Office Excel, Word, PowerPoint, and Project. Progent can assist your business to upgrade from earlier releases of SharePoint or move a mix of web applications into a consolidated and easily managed SharePoint 2010 environment.

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    Progent's Mac consultants can promote the creative facets of Mac computing by providing consulting services and training in graphics, audio, and motion video. Progent's consultants offer help in a variety of Mac applications such as Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with specific jobs such as scanning or digitizing audio or video or configuring an audio/video post production studio.

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    Progent's remote connectivity and wireless synchronization specialists can assist you to plan and configure secure access solutions for off-site desktops, laptops, and smartphones so they work seamlessly with your information network, enabling you to improve the efficiency of your remote workforce.

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    Years of experience providing Microsoft support and Cisco technology consulting has allowed Progent to develop a unique capability for supporting branch offices that need IT help with the flexibility common to with small organizations but which offers professional client interaction, thorough documentation, and adherence to corporate IT protocols. If your enterprise maintains a branch office located anywhere in or any region served by Progent's consultants, Progent can offer a broad array of in-person and remote network support services and system design expertise.

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    ProSight LAN Watch is Progentís server and desktop monitoring managed service that incorporates state-of-the-art remote monitoring and management (RMM) technology to keep your IT system running at peak levels by tracking the state of critical assets that power your network environment. When ProSight LAN Watch detects a problem, an alert is transmitted automatically to your specified IT management staff and your assigned Progent consultant so that all looming issues can be addressed before they have a chance to disrupt your business.

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    Progent's Microsoft-certified experts can help you rationalize the economic justification for deploying Microsoft SharePoint 2007, advise you on the most sensible version of Microsoft SharePoint Server for your circumstances, provide setup and deployment services, assist you to set up Microsoft SQL Server as a back-end database, optimize your network infrastructure, integrate your off-the-shelf and customized application programs to work with Microsoft SharePoint 2007, develop a comprehensive security strategy that encompasses portal solutions, and provide maintenance and Help Desk support.

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    Amazon Marketplace Web Service (Amazon MWS) is an integrated collection of APIs that allows Amazon sellers to improve the efficiency of their business processes by automating key sales functions such as listings, orders, payments, inbound and outbound fulfillment, and reports. By tapping into Amazon's extensive online selling environment and automating their sales, merchants can broaden their market, reduce their cost of sales, improve reaction time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can work with your development team and provide application programming, workflow integration, project management support, and mentoring to help you cut development time and costs and expedite your ROI.

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    Progentís Disaster Recovery/Business Continuity (DR/BC) consultants offer extensive backgrounds assisting small businesses to reduce network downtime by offering affordable remote consulting for disaster recovery/business continuity planning, fault-tolerant IT infrastructure, backup/restore solutions, and non-disruptive system maintenance. Progentís business continuity experts can assist you to develop and test an efficient business continuity plan that matches your business needs and IT budget. Progentís disaster recovery engineers can assist you to design, deploy, and support fault-tolerant technologies including non-stop Internet access, virtualization, clustering, load balancing, transparent off-site backup, and multi-location data centers.

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    Barracuda Backup is an affordable, subscription backup/restore service for small and mid-size organizations. A Barracuda Backup deployment can include a custom-designed hardware appliance built by Barracuda or a software-based appliance with similar features but which utilizes your own storage infrastructure. Barracuda Backup protects critical company data generated on-premises, at one or multiple remote locations, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any location with a Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consultants offer a broad range of consulting support services to assist your business to plan, integrate, operate and troubleshoot a backup and disaster recovery system based on Barracuda Backup.

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    Progent's Office and Office 365 consultants can assist businesses of any size to incorporate Microsoft Office desktop and Office 365 applications including Office Excel, Office Word, PowerPoint, Outlook, Access, Project and OneNote into a cohesive solution that offers fast ROI and enables improved business outcomes. Progent can help you to integrate Microsoft Office or Office 365 applications with one another and with other key Microsoft technologies such as SharePoint Server, Exchange Server and SQL Server deployed locally or in the cloud. Progent's consultants can also help you to fix compatibility problems between different releases of Microsoft Office and offers live online instruction to individuals and groups.

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    Progent can assist you to plan and execute a smooth migration from a UNIX-based IT system to a network based on MS Windows and suited for running Microsoft's popular office productivity suites, business applications, and software development platforms. Progent's UNIX, Windows and Cisco consultants and application experts can show you how to guard your information and reduce business disruption by designing an efficient migration strategy that preserves your current investments in UNIX software and technology. UNIX-to-Windows transition support expertise offered by Progent include evaluation of existing environment, transition planning and testing, Microsoft Exchange migration expertise, data and application software porting, and processor and storage system migration and economization.

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    For desktop virtualization, Progent can provide the expertise of a Citrix-certified XenDesktop expert who can help you to design a XenDesktop environment that maximizes the business value of your IT network; configure XenDesktop technology with your physical and virtual servers, user devices, and peripherals; upgrade your older virtual desktop software to the latest releases of XenDesktop; and deliver comprehensive online troubleshooting. Progent can also train your IT staff to adhere to best practices to manage your XenDesktop solution efficiently.

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    Progent's expert support team can help you design and implement an efficient in-place Microsoft Exchange 2007 migration plan that avoids network downtime, reduces ongoing support requirements, and makes your Microsoft Exchange 2007 Server easy to manage. For complex multi-server or multi-location migrations, Progent offers the knowledge and experience to complete your project quickly and economically. Progent's Exchange 2007 support, repair, and design services include expertise with the integration of outside vendor enhancements of Microsoft Exchange Server 2007 and the design of unified messaging solutions based on Microsoft Exchange 2007 Server.

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    Progent's engineers can provide a variety of technical services to help companies of all sizes to deploy, administer, and support networks that incorporate desktops, notebooks, tablets, or Windows phones based on Microsoft Windows 8.1. For enterprise customers, Progent's experienced project managers can assist to set up testing environments to assess Microsoft Windows 8.1 and plan and execute Windows 8.1 migration projects based on proven methodologies.

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    Progentís Cisco-Premier technology experts offer professional PIX Firewall support services encompassing architecture, integration and support of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls offers robust user and software policy enforcement, mutlivector threat protection, and secure access services. Extending from compact, easy-to-install desktop devices for small businesses and home offices to modular gigabit products, Cisco PIX firewalls offer a healthy combination of protection, performance and reliability for business environments of all sizes. PIX firewalls are build around a hardened, purpose-built platform, PIX OS, avoiding possible OS-specific security holes. The Cisco PIX Firewall has received ICSA Firewall and IPsec certification plus Common Criteria EAL4 evaluation status. PIX firewalls deliver multiple integrated protection and connectivity services, including advanced application-aware firewall services, Voice over IP and multimedia security, site-to-site and remote-access IPsec VPN networking, intelligent networking services, and flexible management tools. Progentís Cisco experts can show you how to select and deploy any Cisco PIX 500 Series firewalls including the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.

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