Consulting Support for BlackBerry Solutions
BlackBerry ConsultantsBlackBerry wireless PDAs were at one time one of the most successful products for maintaining anytime-anywhere access to messaging, scheduling, web applications, and other critical business data. Progent offers Mission Viejo, California businesses support from BlackBerry-certified consultants who can assist companies to manage existing BlackBerry deployments or migrate efficiently to a current smartphone solution.

As the sophistication of small business networks has expanded, and as the demand for enterprise-class security, reliability, and disaster recovery has become the standard for companies regardless of size, effective integration and support of RIM BlackBerry solutions has become increasingly difficult. To handle issues such as data protection, disaster recovery, and synchronization of BlackBerry PDAs with a variety of messaging systems and shared databases, small businesses frequently resort to external support professionals who specialize in RIM BlackBerry integration and troubleshooting.

Progent offers the expertise of BlackBerry-premier consultants who can assist small businesses to plan, manage, and repair BlackBerry solutions economically and efficiently, dispensing with the necessity for an in-house BlackBerry solutions expert and lowering the expense and stress of maintaining mobile workers. Progent's BlackBerry specialists have in-depth experience working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and GIAC-certified network security professionals. This breadth of experience, combined with Progent's efficient remote support capabilities, gives small businesses an economical solution for incorporating BlackBerry products productively into their IT system.

Progent's consultants can assist your business with SQL Server 2016 integration consulting, Microsoft SQL 2014 configuration and Microsoft Exchange setup so that your database and messaging infrastructure function optimally with BlackBerry BES Server. Progent can also assist you to migrate from previous versions of BlackBerry and Microsoft technology, set up easy-to-use management utilities to enable you to monitor and control BlackBerry devices across your company, define security policies that make sense for your company, develop custom wireless software, and make sure that your IT network infrastructure is properly designed to handle your BlackBerry users. In addition, Progent's business continuity specialists can help make sure that your BlackBerry data is included in your regular backup procedures in order that it can be restored rapidly and safely.

Orange County Contact Information:
Progent offers consulting services and onsite technical support throughout Orange County.

Onsite IT Consulting
Progent locations in Orange County

City Address Phone Link
Anaheim 155 N Riverview Drive
Anaheim, CA 92808
United States
(657) 999-1717 Anaheim Network Support Services
Huntington Beach 17011 Beach Boulevard, Suite 900
Huntington Beach, CA 92647
United States
(657) 464-2560 Huntington Beach Network Support Services
Irvine 2102 Business Center Dr
Irvine, CA 92612
United States
(562) 583-3336 Irvine Network Support Services
Mission Viejo 27201 Puerta Real, Suite 300
Mission Viejo, CA 92691
United States
(949) 429-4589 Mission Viejo Network Support Services


Technical Support for BlackBerry Enterprise Server
Research in Motion's advanced platform for administering big groups of BlackBerry smartphones is the BlackBerry BES Server. This powerful tool allows Exchange Server, Lotus, or Novell GroupWise clients to transmit and receive emails that stay encrypted in wireless transit to provide maximum data protection. BlackBerry Enterprise Server also streamlines a broad variety of crucial management jobs ranging from smartphone configuration and upgrades to mobile security and fault tolerance.

RIM BlackBerry BES Server Integration Assistance

Progent's BlackBerry-certified consultants can assist you to utilize RIM BlackBerry Enterprise Server to perform routine jobs such as:

  • Deploy and manage applications
  • Schedule smartphone, program, and policy updates
  • Upgrade BlackBerry smartphone firmware wirelessly
  • Manage user and group settings with BES Server's vast library of IT policies

Progent's BlackBerry-certified consultants can also assist your company to utilize BlackBerry BES Server to implement key tasks not supported by the entry-level BlackBerry Enterprise Server Express. These procedures include:

  • Configure and manage BES Server's fault-tolerant infrastructure based on VMware
  • Deploy BlackBerry smartphones wirelessly
  • Set specialized management roles
  • Monitor and analyze the health of your BlackBerry system

Progent's Online BlackBerry-certified Technical Support is Quick and Affordable
For companies in Mission Viejo, California who want quick and economical help from a qualified RIM BlackBerry consultant, Progent offers efficient remote help from a veteran network support team who have delivered IT solutions to organizations in every state in the country. (Refer to Progent's client testimonials.)

Online consulting services avoids travel costs and enables specialists to resolve technical issues quickly, so you minimize lost productivity. Progent's RIM BlackBerry specialists have earned certifications in the entire range of BlackBerry solutions and can provide expert support in areas such as troubleshooting synchronization problems, setting up BlackBerry Enterprise Server (BES), and designing a secure, high-availability system infrastructure for RIM BlackBerry users. Credentials earned and practice areas offered by Progent's BlackBerry experts include:

BlackBerry Certified Support Specialist
Blackberry HelpProgent's BlackBerry Certified Support Specialist can assist your business to carry out common technical operations including configuring BlackBerry handsets and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, selecting account configurations, setting up e-mail filters and auto-signature, changing user accounts, upgrading BlackBerry smartphones, sending service books, and installing BlackBerry Desktop Manager to operate with your company messaging software. Progent's certified service professionals can in addition assist you to troubleshoot a broad range of problems concerning synchronization, handset detection, messaging consistency, web access, wireless connections, IM, desktop software installation, and BlackBerry Desktop Redirector.

As a top innovator in providing countrywide online support for small company networks, Progent offers fast and affordable access to a BlackBerry Certified Support Specialist. Progent's remote technical support expertise keeps your mobile technical support expenses low and, by dealing with problems promptly, maximizes the output of your BlackBerry smartphone clients.

BlackBerry Certified Server Support Specialist
Blackberry SupportProgent's BlackBerry Certified Server Support Specialist has the knowledge required to install and troubleshoot the BlackBerry Enterprise Server in an Exchange Server environment. Progent's BlackBerry expert can assist you to utilize tools such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BESMon to run important tasks including troubleshooting enterprise activation problems, registering and removing BlackBerry smartphone clients, setting activation passwords, configuring wireless program loading and configuration, deploying and troubleshooting the BlackBerry Smart Card Reader, and setting up database backup and recovery processes.

Progent's BlackBerry-certified engineers can also assist you to operate management tools like the BlackBerry Administration Service for role-based management, resolving file attachment and data flow problems, and utilizing wireless LANs for activation. In addition, Progent can help you understand the role of operational policies in the BlackBerry BES environment and assist you to select and implement sensible security options.

Progent's Microsoft-certified Exchange Server engineers can work with Progent's BlackBerry Certified Server Support Specialist to assist your company to optimize your existing Microsoft Exchange Server architecture for working in conjunction with BlackBerry BES Server or migrate your BlackBerry system to the most recent edition of Exchange.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level knowledge for deploying, managing, tracking, and maintaining one or multiple BlackBerry Enterprise Servers in an email environment based on Exchange. Progent's BlackBerry consultant offers support skills in important technologies related to BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, email architecture, Outlook, firewalls, proxy servers, DMZ, and IT policies. Progent can assist you to add and delete BlackBerry smartphone users on Microsoft Exchange Server and Active Directory, set up, track, and manage BlackBerry Enterprise Server, manage BlackBerry handhelds and user accounts, back up and maintain storage groups, apply permissions, install the Mobile Data System (MDS) and IM, deploy push and pull access control lists, control Exchange Server data flow, create, update, and apply wireless LAN and Virtual Private Network configurations, implement SNMP traps, and produce reports based on SNMP results.

Progent's BlackBerry engineer can support your BlackBerry solution in a number of environments that can include Microsoft Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to utilize utilities like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.

Contact Progent for Support from a BlackBerry-Certified Specialist
In order to get in touch with Progent about engineering expertise for BlackBerry mobile wireless integration, call 1-800-993-9400 or visit Contact Progent.



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    Progent offers the services of a CRISC-certified risk management consultant to assist you to plan and deploy an enterprise risk management (ERM) solution following best practices identified by CRISC and crafted to match your company's risk appetite, business objectives, and IT budget.

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    Progent's Cisco wireless VoIP phone configuration experts can provide remote and on-premises support to help you build and maintain a Cisco wireless IP phone deployment by delivering integration services that range from troubleshooting the configuration of a wireless IP phone or access point to providing project management outsourcing or co-sourcing for updating the Wi-Fi architecture of an entire campus.

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    E-Mail Guard is a complete service for blocking spam and virus attacks. E-Mail Guard addresses the security and management of company email by offering constantly improved spam and virus filtering, policy administration, content testing, and protection against email-based DHA and DDoS attacks. E-Mail Guard also includes monitoring, management and reporting utilities as well as outgoing email filtering to let you repair your e-mail system and specify and enforce company email policy.

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    Progent offers clients the services of engineers who have been awarded some of the computer industry's most prized credentials. Progent thinks that customers deserve to be sure that their IT service consultants have accredited testing as well as extensive practical experience so that Progent's customers can use Progent's support with confidence. In many cases, vendor certifications such as the Cisco Certified Internetwork Experts brings priority for significantly better vendor assistance than is available to non-certified consultants, enabling Progent to deliver clients a higher level of computer service. In other cases, major credentials such as CISSP or ISSEP for network security can aid enterprise clients to show compliance with regulatory requirements by engaging the services of recognized IT experts.

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    Progent can provide the expertise of BlackBerry-premier consultants who can assist small organizations to design, administer, and repair BlackBerry solutions affordably and successfully, doing away with the need for an in-house BlackBerry expert and minimizing the expense and hassle of supporting a mobile wireless workforce. Progent's BlackBerry specialists have in-depth experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE engineers, and CISSP and CISM-certified security professionals. This breadth of expertise, in conjunction with Progent's efficient online service delivery model, offers small and mid-size companies a cost-effective solution for integrating BlackBerry devices and software seamlessly into their IT system.

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    Microsoft Exchange 2013 includes significant enhancements to the functionality of Exchange 2010 and introduces powerful new features as well as a revamped architecture. These enhancements favorably impact vital areas such as manageability, availability, security and compliance, operational costs, teamwork, extensibility, performance, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consultants can assist your organization to evaluate the possible business benefits of upgrading to Microsoft Exchange Server 2013, design an efficient validation and deployment strategy, and train your IT staff to manage your Exchange Server 2013 solution. Progent can also provide affordable remote consulting and management services for Exchange Server 2013.

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    Progent's Cisco-certified network experts can help you create an affordable, high availability Internet configuration solution that can achieve 24x7 Internet access via a broad range of fault tolerant Internet network products and services including non-stop BGP, transparent fail-over, and redundant ISPs. Progent offers CCIE consultants to help you apply the latest techniques for fault tolerant Internet connectivity to implement a cost-effective, fully redundant Internet network with automatic failover and other features to deliver fault tolerant Internet availability.

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    Amazon Marketplace Web Service is a library of APIs that enables Amazon sellers to improve the efficiency of their business processes by automating crucial sales activities including listings, orders, payments, fulfillment, and reports. By tapping into Amazon's vast online ecosystem and automating their sales processes, vendors can expand their market, lower their operating costs, accelerate response time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can collaborate with your development staff and provide application programming, workflow integration, project management support, and mentoring so you can cut development time and speed up your return on investment.

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    Progent is structured to deliver in-depth remote consulting for all technical areas associated with today's small business information systems and offers a variety of strategic, on-demand services including a temporary Chief Information Officer to offer senior-level planning and negotiating capability, a Call Center for help desk support, proactive remote monitoring, spam/virus protection as a managed service, best-practices project management for major projects like site relocations oroperating system migrations, Cisco-certified consultants for designing fast and reliable infrastructure, certified security specialists to ensure information safety and regulatory compliance, disaster recovery specialists to create business continuity strategies, and software programmers to write, enhance, or troubleshoot business applications.

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    Microsoft SQL Server 2000 is a complete, Web-enabled database and data analysis package that opens the door to the fast development of cutting-edge enterprise-class programs that can provide your company a critical competitive advantage. SQL Server provides core support for XML and the capability to query across the Internet and beyond the firewall. The knowledge and experience of Progent's certified SQL Server 2000 engineers, averaging more than over 10 years of work supporting Microsoft technology, assures you success in designing, installing and managing Microsoft SQL Server solutions that are well connected with other applications powered Microsoft's .NET environment.

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    If you have a small business IT system with 10 to 50 network users, Progent's IT outsourcing services free your business from over-reliance on an individual independent service provider while giving you cost-effective and dependable access to enterprise-class technical support. By providing network consulting service when you require it, offering advanced knowledge for key applications, offering value-added services such as automated server monitoring, and charging only for support you receive, Progent gives you an affordable solution for maximizing the profitability of your small office information system. Progent is the smart way for small organizations to create and support a robust and safe information network and to benefit from quick access to the skilled help ordinarily restricted to businesses who are able to afford a sizeable in-house IT group.

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    Progent's ProSight Virtual Hosting outsourcing provides complete hosting of a small or mid-size company's production servers in an environment that delivers the maximum degree of dependability and expandability and is also simple to transfer to another host. ProSight Virtual Hosting services are built upon proven virtualization techniques that enable small companies with mixed- platform IT systems to save dramatically on the costs of capital equipment, infrastructure support, and IT management while benefiting from world-class reliability and an unmatched degree of vendor flexibility.

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    Progent can provide expert help for each step of your Microsoft Exchange 2010 upgrade with services that include outsourced or co-sourced project management services, site prep, project planning, specification of new software and hardware required, suggested vendor sourcing, system verification at customer location or at Progent's test lab, managing temporary coexistence of Microsoft Exchange 2010 and Exchange Server 2003 or 2007, implementation of the solution, decommissioning the old system, and webinar training for client's IT staff and users.

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    Progent can help your business in all phases of your migration to Exchange 2016 including designing high availability (HA) system topology for an on-premises, cloud-based or hybrid environment; server and CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2+; moving mailboxes; Hyper-V design; determining mass storage requirements for your VMs, databases and log files; setting up hardware load balancing (HLB) for high-availability CAS services; planning, setting up and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; updating the firewall; resolving SSL issues; providing client remediation with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).

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    Progent's Cisco-Certified network management engineers can help you to use Cisco's management utilities along with a selection of powerful third-party products to create a comprehensive network management strategy to keep your environment running reliably, fully utilize limited resources, guard your data, revive rapidly from hardware failure or deliberate assaults, and allow you to add or reassign valuable resources sensibly and economically as your business evolves.

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    Progent's certified Excel and Office 365 Excel application consultants can provide a broad variety of online services to assist your organization to plan, develop, pilot test, deploy, manage, and debug business applications powered by any release of Microsoft Excel, including Office Excel desktop and Microsoft Office 365 Excel. Progent can assist you to move your existing Excel solutions to the latest releases of Excel, integrate Excel with iOS-based iPhones and iPads and Android phones and tablets, and resolve compatibility issues between various releases of Office Excel. Progent offers on-demand support to organizations who need a quick fix to a specific problem associated with Excel and Progent can also provide comprehensive project management services for upgrading or creating line-of-business applications based on Excel. Progent's cost-effective online training classes for Office Excel can be customized to meet the special requirements of individuals or teams.

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    Progent's consultants can provide Mac users a variety of services such as desktop support, Apple macOS and OS X expertise, Mac co-existence with Windows networks, Microsoft Entourage and Exchange Server help, network protection services, and one-on-one education. Progent can help businesses to upgrade to macOS from Mac OS X or earlier editions of Apple Mac OS X and Progent can provide expertise with Apple Mac application software. Progent can also assist your business with Apple iPhone support and iPad synchronization, or migrating to iCloud. For computer environments based solely on Mac OS X or for systems incorporating a combination of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to handle the difficulty of planning, configuring and maintaining a network infrastructure that is available, safe, efficient and aligned with your company's objectives.

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