Consulting and Technical Support Services for BlackBerry Environments
RIM BlackBerry SupportBlackBerry mobile PDAs were once one of the most successful solutions for achieving location-independent access to email, calendars, web applications, and other critical business data. Progent can provide Mission Viejo, California companies the services of BlackBerry-certified professionals who can help businesses to maintain existing BlackBerry environments or transition smoothly to a current mobile platform.

As the complexity of small business networks has expanded, and as the need for world-class security, dependability, and recoverability has become the standard for businesses of all sizes, effective integration and maintenance of RIM BlackBerry solutions has become increasingly challenging. To address issues like data protection, business continuity, and synchronization of BlackBerry smartphones with a variety of messaging servers and corporate databases, small businesses frequently resort to external consulting professionals who offer expertise in RIM BlackBerry installation and troubleshooting.

Progent offers the expertise of BlackBerry-certified engineers who can assist small organizations to design, manage, and troubleshoot BlackBerry environments affordably and efficiently, doing away with the requirement for an in-house BlackBerry technology expert and reducing the cost and hassle of supporting wireless work groups. Progent's BlackBerry technology engineers have in-depth experience working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISM and CISA-certified network security specialists. This breadth of knowledge, coupled with Progent's proven remote support capabilities, provides small companies a budget-friendly solution for integrating RIM BlackBerry products seamlessly into their business information network.

Progent's engineers can assist you with SQL Server 2016 integration consulting, Microsoft SQL 2014 deployment and Exchange Server setup so that your data and email systems work optimally with BlackBerry Enterprise Server. Progent can also show you how to upgrade from previous releases of BlackBerry and Microsoft technology, configure streamlined administration utilities to enable you to track and support BlackBerry devices across your company, recommend security policies that make sense for your company, develop custom wireless applications, and ensure that your network infrastructure is appropriately designed to accommodate your BlackBerry clients. In addition, Progent's business continuity specialists can help make sure that your BlackBerry information is incorporated in your scheduled backup processes so that it can be recovered rapidly and thoroughly.

Los Angeles Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the Los Angeles Metro Area including Orange County.

Los Angeles Metro Area Onsite IT Consulting
Progent locations in the Los Angeles Metro Area

City Street Address Contact Information
Anaheim 3333 Michelson Drive
Suite 300
Irvine, 92612
Sales Phone: 657-999-1717

Link: Anaheim Network Support Services
Beverly Hills 468 N Camden Dr
#200
Beverly Hills, 90210
Sales Phone: 424-354-0123

Link: Beverly Hills Network Support Services
Irvine 2102 Business Center Dr
Irvine, 92612
Sales Phone: 949-447-5557

Link: Irvine Network Support Services
Long Beach 3780 Kilroy Airport Way
Suite 200
Long Beach, 90806
Sales Phone: 562-314-4498

Link: Long Beach Network Support Services
Los Angeles 355 S Grand Ave
Suite 2450
Los Angeles, 90071
Sales Phone: 213-784-4494

Link: Los Angeles Network Support Services
Manhattan Beach 1500 Rosecrans Ave
Suite 500
Manhattan Beach, 90266
Sales Phone: 310-421-4766

Link: Manhattan Beach Network Support Services
Mission Viejo 27201 Puerta Real
Suite 300
Mission Viejo, 92691
Sales Phone: 949-429-4589

Link: Mission Viejo Network Support Services
Ontario Ontario Airport Center
337 N. Vineyard Avenue
Suite 400
Ontario, 91764
Sales Phone: 909-687-2199

Link: Ontario Network Support Services
Pasadena 1055 E Colorado Blvd
5th Floor
Pasadena, 91106
Sales Phone: 626-243-2233

Link: Pasadena Network Support Services
Santa Monica 2425 Olympic Blvd
Suite 4000W
Santa Monica, 90404
Sales Phone: 424-299-8822

Link: Santa Monica Network Support Services
Sherman Oaks 15260 Ventura Blvd
Suite 1200
Sherman Oaks, 91403
Sales Phone: 818-666-3781

Link: Sherman Oaks Network Support Services

Integration Expertise for BlackBerry Enterprise Server
BlackBerry BES Server simplifies administration and maintenance of RIM BlackBerry devices, providing a single solution for handling critical jobs like device installation, updates, and retirement and offering a solid infrastructure for security and fault tolerance. BlackBerry Enterprise Server (BES) supports seamless integration between Microsoft Exchange, Groupwise, or Lotus Domino email servers and BlackBerry users and allows wireless synchronization.

BlackBerry Enterprise Server Troubleshooting Help

BlackBerry BES Server includes a variety of security options starting with advanced data encryption of information transmitted between a BlackBerry wireless handset and BlackBerry BES Server based on Advanced Encryption Standard (AES) or Triple Data Encryption Standard. BES Server also allows excellent versatility in selecting levels of security to match the specific requirements of your environment. Progent's BlackBerry certified engineers can assist you to choose advanced security functions and enable them wirelessly. Examples of these over-the-air selectable security features are:

  • Disable a smartphone
  • Erase information from a missing or stolen device
  • Disable Bluetooth
  • Enable internal defenses against malware

BlackBerry BES Server also provides flexibility in selecting how to prevent users from loading or executing unsecure or unauthorized programs. Progent can assist you to choose blocking processes like:

  • List precisely what programs are permitted on the device
  • Block third-party applications from allocating persistent storage on the BlackBerry smartphone
  • Determine which functions external software can access on the smartphone
  • Limit the types of connections external applications running on the BlackBerry smartphone can initialize
  • Prevent all external programs from being installed or run on the BlackBerry smartphone

Progent's Remote BlackBerry-premier Consulting Services is Quick and Economical
For businesses in Mission Viejo, California who need fast and affordable help from an authorized BlackBerry support professional, Progent offers efficient online help from a veteran network support staff who have delivered network solutions to companies in each state in the country. (See Progent's customer testimonials.)

Online support avoids travel costs and lets engineers resolve problems quickly, allowing you to reduce lost productivity. Progent's RIM BlackBerry consultants have been awarded accreditations in the entire range of BlackBerry solutions and can provide professional help in fields such as troubleshooting synchronization problems, setting up BlackBerry Enterprise Server, and designing a secure, high-availability network infrastructure for RIM BlackBerry users. Certifications earned and practice areas offered by Progent's BlackBerry professionals include:

BlackBerry Certified Support Specialist
RIM BlackBerry Support ServicesA Progent BlackBerry Certified Support Specialist can assist your business to carry out common support operations such as configuring BlackBerry handsets and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, choosing account configurations, setting up e-mail filters, modifying user accounts, update BlackBerry handsets, transmitting service books, and installing BlackBerry Desktop Manager to operate with your corporate email solution. Progent's seasoned service professionals can in addition help you to resolve a broad range of issues concerning synchronization, handset recognition, messaging reconciliation, web access, mobile connectivity, IM, desktop application configuration, and Desktop Redirector.

As a top innovator in delivering countrywide remote help for small business IT networks, Progent can provide fast and economical contact with a BlackBerry Certified Support Specialist. Progent's online support expertise keeps your mobile support expenses at a minimum and, by resolving problems promptly, optimizes the productivity of your BlackBerry users.

BlackBerry Certified Server Support Specialist
Blackberry EngineersProgent's BlackBerry Certified Server Support Specialist can provide the skills required to configure and support the BlackBerry BES Server in a Microsoft Exchange Server environment. Progent's BlackBerry expert can show you how to use resources such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to run critical procedures including troubleshooting enterprise activation issues, registering and deleting BlackBerry smartphone clients, activating passwords, implementing over-the-air program loading and configuration, deploying and troubleshooting the BlackBerry Smart Card Reader, and setting up database backup and restore mechanisms.

Progent's BlackBerry consultants can also assist you to operate administration software like the BlackBerry Administration Service for role-based management, troubleshooting attachment and data flow problems, and using WiFi for enterprise activation. In addition, Progent can help you understand the role of operational policies in the BlackBerry BES environment and help you to define and install appropriate security options.

Progent's certified Microsoft Exchange Server consultants can team with Progent's BlackBerry Certified Server Support Specialist to assist you to optimize your existing Microsoft Exchange Server infrastructure for working in conjunction with BlackBerry Enterprise Server or move your BlackBerry system to the most recent version of Exchange Server.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has advanced skills for deploying, administering, monitoring, and troubleshooting one or several BlackBerry BES Servers in an email environment powered by Exchange. Progent's BlackBerry engineer offers support skills in key areas associated with BlackBerry integration including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database architecture, Microsoft Outlook, firewalls, proxy servers, DMZ, and network policies. Progent can help you to install and delete BlackBerry device users on Exchange and Windows Active Directory, set up, monitor, and manage BlackBerry BES Server, manage BlackBerry devices and user accounts, archive and manage storage groups, apply permissions, install the Mobile Data System and IM, install access control lists, control Microsoft Exchange Server data flow, generate, edit, and assign wireless LAN and VPN configuration sets, implement SNMP traps, and generate reports to summarize SNMP data.

Progent's BlackBerry-certified engineer can support your BlackBerry solution in a variety of environments that can include Microsoft Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to use tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer Support ServicesProgent offers the services of a BlackBerry Certified Solution Designer to assist you to plan, install, validate, troubleshoot, and document a mobile wireless environment based upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's world-class engineering services for BlackBerry include business and network needs assessment, solution design, roll-out strategy and execution, performance optimization, configuration of a high-availability architecture, information backup and disaster recovery consulting, and system-wide security engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to define your technical goals and to create a mobile wireless system that meets your information technology budget and supports your business plans. Progent can explain the impact of your organizational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your current connectivity architecture's ability to support a BlackBerry BES Server, help your organization to determine which administration approach and physical components meet your needs, and evaluate your email and messaging environment configuration. Progent can also explain the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can make smart decisions about options for software versions, processors and mass storage, network architecture, and application configuration.

To maximize system protection, Progent's BlackBerry expert can assist you to select and configure sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and GIAC-premier security specialists to run company-wide security vulnerability and compliance validation and suggest enhancements to account for your BlackBerry solution.

Contact Progent to Get Help from a BlackBerry-Certified Professional
To get in touch with Progent about engineering support for BlackBerry mobile wireless integration, call 1-800-993-9400 or see Contact Progent.