Consulting and Technical Support for BlackBerry Technology
BlackBerry mobile smartphones were once among the most successful solutions for achieving mobile connectivity to messaging, scheduling, web applications, and other critical business data. Progent offers Mission Viejo, California businesses the services of BlackBerry-certified consultants who can assist businesses to manage their BlackBerry environments or migrate efficiently to a current smartphone platform.
As the sophistication of small business networks has expanded, and as the need for enterprise-class security, reliability, and disaster recovery has grown to be the standard for companies regardless of size, successful integration and maintenance of BlackBerry technology has become increasingly challenging. To handle areas like security, business continuity, and synchronization of BlackBerry PDAs with diverse messaging systems and corporate databases, small organizations often turn to outside consulting professionals who specialize in BlackBerry integration and maintenance.
Progent offers the services of BlackBerry-certified consultants who can assist small businesses to design, manage, and troubleshoot BlackBerry environments affordably and effectively, doing away with the necessity for an internal BlackBerry solutions specialist and reducing the cost and stress of maintaining mobile workers. Progent's BlackBerry specialists have extensive backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISM and CISA-certified network security professionals. This breadth of knowledge, combined with Progent's proven online service delivery model, provides small businesses a budget-friendly alternative for integrating BlackBerry technology productively into their IT system.
Progent's experts can assist your business with SQL Server 2016 integration consulting, Microsoft SQL 2014 deployment and Microsoft Exchange Server setup so that your data and email systems function optimally with BlackBerry BES Server. Progent can also assist you to upgrade from older editions of BlackBerry and Microsoft software, configure easy-to-use management tools to enable you to track and control BlackBerry smartphones across your business, recommend security policies that are right for your company, develop custom mobile applications, and make sure that your network architecture is properly configured to handle your BlackBerry clients. In addition, Progent's business continuity consultants can help ensure that your BlackBerry information is incorporated in your regular backup processes in order that it can be restored rapidly and thoroughly.
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Progent offers consulting services and onsite technical support throughout Orange County.
Progent locations in Orange County
Consulting Services for BlackBerry Enterprise Server
Research in Motion's advanced solution for administering big groups of BlackBerry devices is the BlackBerry Enterprise Server. This sophisticated tool allows Microsoft Exchange Server, IBM Lotus Domino, or Novell GroupWise clients to transmit and receive messages that stay encrypted during transit to ensure maximum security. BlackBerry BES Server also streamlines a wide selection of vital administrative tasks that span from BlackBerry configuration and updates to wireless security and fault tolerance.
Progent's BlackBerry-certified engineers can show you how to use RIM BlackBerry BES Server to do basic jobs like:
- Deploy and manage applications
- Schedule device, application, and policy updates
- Update BlackBerry smartphone firmware remotely
- Manage client configurations with BES Server's extensive selection of policies
Progent's BlackBerry-certified engineers can also assist you to use BES Server to perform important tasks not available with the entry-level BlackBerry BES Server Express. These procedures include:
- Install and support BES Server's fault-tolerant architecture using virtual servers
- Install BlackBerry devices wirelessly
- Set specialized management roles
- Monitor and analyze the health of your BlackBerry solution
Progent's Online BlackBerry-premier Support is Fast and Economical
For businesses in Mission Viejo, California who need fast and affordable help from an authorized RIM BlackBerry support professional, Progent provides efficient remote assistance from a seasoned support staff who have provided IT solutions to companies in every state in the U.S. (See Progent's customer testimonials.)
Remote support eliminates travel expense and lets engineers resolve problems quickly, allowing you to minimize lost productivity. Progent's BlackBerry consultants have been awarded certifications in the entire range of BlackBerry technologies and can provide expert support in fields including resolving synchronization problems, setting up BlackBerry Enterprise Server (BES), and creating a protected, high-availability system architecture for BlackBerry users. Certifications held and practice areas offered by Progent's BlackBerry professionals include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can assist you to perform basic technical operations such as setting up BlackBerry handsets and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, selecting account configurations, launching messaging filters and auto-signature, editing user profiles, upgrading BlackBerry handsets, sending service books, and configuring BlackBerry Desktop Manager to work with your corporate email solution. Progent's seasoned service professionals can also help your company to troubleshoot a wide array of issues associated with synchronization, handset detection, email reconciliation, web browsing, wireless connectivity, IM, PC software configuration, and BlackBerry Desktop Redirector.
As a leader in providing countrywide online support for small company networks, Progent can provide responsive and affordable access to a BlackBerry Certified Support Specialist. Progent's remote technical support skills keeps your wireless support costs at a minimum and, by solving issues quickly, maximizes the efficiency of your BlackBerry users.
BlackBerry Certified Solution Designer
Progent can provide the support of a BlackBerry Certified Solution Designer to help you to design, deploy, test, repair, and document a mobile wireless solution based upon the combination of the BlackBerry Enterprise Solution, Exchange, and Active Directory. Progent's advanced consulting services for BlackBerry include business and network needs analysis, solution design, roll-out strategy and execution, performance optimization, design of a fault-tolerant architecture, data backup and disaster recovery planning, and security engineering.
Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your operational goals and to create a wireless solution that meets your information technology budget and aligns with your business strategy. Progent can clarify the implications of your organizational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your existing connectivity infrastructure's suitability to accommodate a BlackBerry BES Server, assist your organization to determine which administration model and physical components meet your requirements, and evaluate your messaging environment configuration. Progent can also help you understand the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on each other so you can make smart choices about options for software versions, server hardware and mass storage, network design, and application set up.
To optimize network protection, Progent's BlackBerry-certified consultant can help your company to select and configure appropriate security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISSP and GIAC-certified security specialists to perform company-wide security assessment and compliance testing and suggest enhancements to support your BlackBerry solution.
Contact Progent for Assistance from a BlackBerry-Qualified Specialist
If you wish to ask Progent about consulting support for BlackBerry mobile wireless integration, call 1-800-993-9400 or visit Contact Progent.