Consulting and Technical Support Services for BlackBerry Solutions
BlackBerry wireless smartphones were once one of the most successful products for maintaining anytime-anywhere access to email, scheduling, web applications, and other critical business data. Progent can provide Mission Viejo, California companies the services of BlackBerry-certified professionals who can help organizations to maintain their BlackBerry environments or migrate smoothly to a current smartphone solution.
As the complexity of small business networks has expanded, and as the need for world-class protection, reliability, and recoverability has become the standard for organizations regardless of size, successful integration and maintenance of BlackBerry solutions has grown more challenging. To deal with issues like data protection, business continuity, and synchronization of BlackBerry PDAs with a variety of messaging servers and company databases, small businesses often turn to outside consulting firms who offer expertise in BlackBerry integration and maintenance.
Progent offers the expertise of BlackBerry-premier engineers who can assist small businesses to design, manage, and repair BlackBerry-based solutions affordably and efficiently, eliminating the requirement for an in-house BlackBerry solutions specialist and lowering the expense and hassle of maintaining mobile workers. Progent's BlackBerry specialists have extensive experience working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISM and CISA-certified security professionals. This range of experience, combined with Progent's efficient online service delivery model, gives small companies an economical alternative for incorporating RIM BlackBerry technology productively into their IT system.
Progent's experts can help your company with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 configuration and Exchange setup so that your data and messaging systems operate optimally with BlackBerry Enterprise Server. Progent can also help you to upgrade from older releases of BlackBerry and Microsoft technology, set up easy-to-use administration tools to help you track and support BlackBerry smartphones throughout your business, define security policies that make sense for your business, customize wireless applications, and make sure that your network architecture is properly configured to accommodate your BlackBerry clients. In addition, Progent's disaster recovery consultants can help make sure that your BlackBerry data is incorporated in your scheduled backup procedures in order that it can be restored rapidly and thoroughly.
Orange County Contact Information:
Progent offers consulting services and onsite technical support throughout Orange County.
Progent locations in Orange County
Consulting and Technical Help for BlackBerry Enterprise Server (BES)
RIM's advanced platform for administering big collections of BlackBerry smartphones is the BlackBerry BES Server. This powerful software allows Microsoft Exchange, Lotus, or Groupwise users to transmit and receive emails that are encrypted during transit to provide optimum security. BlackBerry Enterprise Server also streamlines a wide variety of vital administrative jobs that span from BlackBerry setup and upgrades to mobile security and fault tolerance.
Progent's BlackBerry-certified consultants can show you how to use RIM BlackBerry Enterprise Server to perform basic tasks like:
- Deploy and manage applications
- Plan device, program, and IT policy updates
- Upgrade BlackBerry device firmware remotely
- Manage client settings with BES Server's extensive library of IT policies
Progent's BlackBerry-premier consultants can also help you to use BlackBerry BES Server to perform important tasks not supported by the entry-level BlackBerry BES Server Express. These procedures include:
- Install and support BlackBerry's fault-tolerant infrastructure based on virtualization
- Deploy BlackBerry smartphones remotely
- Set specialized administration roles
- Automatically track and report on the overall health of your BlackBerry solution
Professional BlackBerry Technical Support Services Available Online from Progent
Progent's authorized BlackBerry engineers are available online to deliver expert assistance to companies in the Mission Viejo area or anywhere in the state of California. Progent's seasoned online consulting team has helped IT organizations solve network issues and cut support costs in every state in the United States and established a substantial following of satisfied customers. (Refer to Progent's client testimonials.)
Progent can provide online help for a broad selection of technologies associated with RIM BlackBerry software and devices such as synchronization, configuration with Microsoft Exchange, setting up BlackBerry Enterprise Server (BES), and strengthening mobile security. Major BlackBerry credentials awarded to Progent's support experts include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can assist you to carry out common support functions including setting up BlackBerry handsets and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, establishing account configurations, setting up messaging filters and auto-signature, editing user profiles, update BlackBerry smartphones, transmitting service books, and configuring BlackBerry Desktop Manager to run with your company messaging software. Progent's certified experts can also assist you to resolve a broad range of issues associated with synchronization, handset recognition, email consistency, web access, wireless connections, IM, desktop software configuration, and BlackBerry Desktop Redirector.
As a top innovator in providing countrywide online consulting services for small company IT networks, Progent can provide fast and economical contact with a BlackBerry Certified Support Specialist. Progent's remote support skills keeps your mobile technical support expenses at a minimum and, by resolving issues promptly, optimizes the efficiency of your BlackBerry smartphone clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the skills needed to configure and support the BlackBerry BES Server in an Exchange environment. Progent's BlackBerry expert can help you to use tools like BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BESMon to run critical tasks including resolving enterprise activation problems, registering and deleting BlackBerry smartphone users, activating passwords, implementing over-the-air software loading and configuration, implementing and troubleshooting the BlackBerry Smart Card Reader, and setting up database backup and recovery mechanisms.
Progent's BlackBerry-certified consultants can also assist you to operate management software such as the BlackBerry Administration Service for role-based administration, resolving attachment and data flow problems, and utilizing WiFi for enterprise activation. In addition, Progent can help you understand the function of operational policies in the BlackBerry Enterprise system and help you to select and install appropriate security configurations.
Progent's certified Microsoft Exchange Server engineers can work with Progent's BlackBerry Certified Server Support Specialist to help your company to optimize your existing Exchange infrastructure for working smoothly with BlackBerry Enterprise Server or move your BlackBerry system to the latest version of Microsoft Exchange.
Call or Email Progent for Assistance from a RIM BlackBerry-Qualified Expert
In order to get in touch with Progent about technical expertise for BlackBerry mobile wireless technology, call 1-800-993-9400 or visit Contact Progent.