For businesses of any size in Mission Viejo California, Progent can provide convenient, quick, and economical contact with Cisco CCIE-Premier engineers. Cisco CCIEs are top-level network professionals who achieve this elite certification only after strenuous testing by Cisco. CCIE-certified consultants can tackle the most complex issues associated with network integration, troubleshooting, and optimization. Progentís CCIE-certified support specialists work directly with Cisco's in-house staff in analyzing anomalies with Cisco IOS or Cisco NX-OS software and coming up with workarounds or receiving software patches to fix problems. A Cisco-qualified CCIE can isolate the cause of network problems stemming from network appliances or applications.

Progent offers fast remote access to a CCIE expert so that your company has the opportunity to get timely assistance for complicated network problems that are impacting your business but are beyond the scope of your ordinary IT support organization. Progent's Cisco CCIE-Certified network experts can access your system using state-of-the-art remote support utilities that allow them to provide fast and cost-effective diagnosis and resolution of critical network problems.

Progent's CCIE Support Services
Most CCIEs work for big enterprises or nationwide Internet providers, and consequently their help is not easily accessible to smaller organizations. Progent is among the few service organizations to make CCIEs available to assist small and medium sized companies. In addition, Progent can provide fast access to a CCIE by telephone so you can receive immediate support for complex network problems that are hurting business productivity. To find out how to get in touch with a Progent CCIE for timely assistance with your IT infrastructure, visit remote network assistance.

Orange County Contact Information:
Progent offers consulting services and onsite technical support throughout Orange County.

Onsite IT Consulting
Progent locations in Orange County

City Address Phone Link
Anaheim 155 N Riverview Drive
Anaheim, CA 92808
(657) 999-1717 Anaheim Network Support Services
Huntington Beach 17011 Beach Boulevard, Suite 900
Huntington Beach, CA 92647
(657) 464-2560 Huntington Beach Network Support Services
Irvine 2102 Business Center Dr
Irvine, CA 92612
(562) 583-3336 Irvine Network Support Services
Mission Viejo 27201 Puerta Real, Suite 300
Mission Viejo, CA 92691
(949) 429-4589 Mission Viejo Network Support Services


Cisco's extensive family of new and vintage infrastructure devices supported by Progent includes ASA Series Security Appliances and PIX 500 Firewalls, the Catalyst Firewall Services Module (FWSM), secure broadband and integrated services (IS) routers, Aironet and Meraki wireless access points and bridges, Meraki cloud-managed Wi-Fi APs and distribution switches, VoIP phones and systems, Catalyst and Nexus family switches, as well as security and Virtual Private Network (VPN) technology. Maintaining one of the largest groups of Cisco-certified CCIE consultants of any independent consulting firm, Progent has privileged access to Cisco's internal experts and the advanced training resources to keep at the leading edge of connectivity technology.

In order to find out more details concerning Progent's professional support for Cisco technology, select a subject:

  • Overview of Cisco Support
  • Fast and Affordable Online Support from a Cisco CCIE Engineer
  • Cisco Firepower Series Firewalls: Configuration and Management Services
  • ASA 5500-X Firewall with Firepower: Integration and Management Services
  • Cisco ASA 5500 Firewall Upgrade. Migration Assistance
  • PIX 500 Firewall Engineering Help
  • Cisco Routers Configuration and Troubleshooting Support
  • Cisco Wireless Engineering Services
  • Cisco Aironet APs Consulting Services
  • Cisco Small Business 100, 300 and 500 WiFi APs Consulting Services
  • Cisco Wireless Controllers Experts
  • Meraki Access Points Consulting Services
  • Cisco Unified Communications Manager (CUCM or Unified CM) and CallManager Consulting and Troubleshooting
  • Cisco VoIP Phones and IP Video Desktop Phones Expertise and Cisco Wireless VoIP Phone Integration
  • Cisco Jabber Configuration and Troubleshooting Expertise
  • Catalyst Switches Consulting and Support Expertise
  • Nexus Switches Deployment Expertise
  • Cisco Meraki MS Switches Deployment Services
  • Cisco VPN and Security Integration Assistance
  • SIP and CUBE Integration Solutions: SIP Trunking and Cisco CUBE Integration Consulting
  • Design Expertise for Cisco-powered Datacenters and Colocation Centers
  • Infrastructure Optimization Services for Service Providers
  • Remote Network Management Strategies for Cisco-based Environments
  • NetApp and Cisco Private Cloud Platform Consulting Other Consulting Services Available from Progent
    In addition to Cisco infrastructure, Progent's consulting professionals can provide advanced support for a variety of important areas of information systems, allowing Progent to deliver full-featured business solutions for organizations of all sizes. A sampling vital disciplines where Progent can deliver high-level support are: By offering a convenient one-stop resource for IT generalists and specialists, Progent can deliver fast, inexpensive, and comprehensive IT solutions that address the specific requirements of companies in Mission Viejo California.



    An index of content::

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    If you have a small business information system with 10 to 50 network clients, Progent's computer outsourcing services free your company from dependence on an individual independent service provider while giving you cost-effective and reliable access to high-quality technical support. By providing IT consulting service when you require it, offering specialized knowledge for critical applications, offering unique services such as automated server monitoring, and charging only for support you use, Progent offers you an affordable way for optimizing the productivity of your small business network. Progent is the smart way for small businesses to build and support a reliable and safe IT system and to benefit from fast access to the skilled support typically available only to businesses who are able to support a large internal IT group.

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    Progentís Microsoft-certified consultants offer organizations of any size consulting, troubleshooting, and application development expertise for Microsoft SharePoint Server and SharePoint Online. Microsoft SharePoint is an advanced solution that uses web-based technology for intelligently connecting people, groups and data. SharePoint offers a common spot for your employees or customers to connect to, organize, share and interact with relevant data, files, and software and to interact with other people. Microsoft SharePoint enables quicker and more intelligent decisions, more effective access across groups and more streamlined business processes. Windows SharePoint Services join employees, customers, workgroups and major tasks with the knowledge theyíve developed in a manner that makes data easy to locate, retrieve and re-use. Progent's SharePoint experts can help you to support your existing SharePoint environment or migrate to the latest release of SharePoint Server or to SharePoint Online.

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    Exchange Server 2003 Outsourcing

    Progent's Microsoft certified support team can help you design and implement an efficient in-place Microsoft Exchange 2003 upgrade plan that avoids network downtime, simplifies ongoing service requirements, and makes your Exchange Server 2003 easy to administer. For complex multiple server or multi-location upgrades, Progent has the experience to complete your move quickly and affordably. Progent's Microsoft Exchange 2003 help, repair, and consulting offerings include expertise with the integration of third-party add-ons to Microsoft Exchange 2003 Server that are best aligned to your business goals.

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  • Biggest Integration Services Small Business APs 24-Hour Network Engineer Small Business WAP551

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    Small Business 500 Access Point Support Services

    Cisco's Small Business 100, 300 and 500 series of APs are Linux-based units designed as value-priced Wi-Fi solutions for small offices. Progent's Cisco CCIE-certified Wi-Fi network experts can provide remote or onsite configuration and debugging support to help you to plan, implement, update, tune, administer and troubleshoot Cisco Small Business Wi-Fi AP deployments of any size or architecture.

  • Biggest Presence Awareness Specialists Microsoft Instant Messaging Engineer

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    Fortinet Firewall URL Filtering Online Support Services

    Fortinet next-generation firewalls (NGFWs) are leaders in offering top performance for SSL inspection. Progent's Fortinet FortiGate firewall consultants can help you to integrate your Fortinet security appliances to protect your digital assets at the enterprise perimeter, within the data center, at branch locations, and at the cloud edge.

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    Open Now Consulting Services Lync Server 2013 high availability

    Progent's Microsoft consultants can assist your company to assess the benefits of Lync Server 2010 for your business and can help you to plan and carry out a rollout of Microsoft Lync Server that centralizes the control of Instant Messaging and Presence and increases the output of your office staff, telecommuters, and mobile workforce. Progent can also assist you to carry out an efficient migration to Lync Server from Microsoft Office Communications Server or from Live Communications Server, integrate Lync Server with Microsoft Exchange, Microsoft SharePoint, and Microsoft SQL Server, show you how to run Lync Server to enhance the collaborative functions of MS Office programs, and provide webinar training and ongoing technical support for Lync Server 2010 and other Microsoft products.

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    SonicWall NSA Firewall Security Audit Services

    Progent's certified SonicWall firewall experts can show you how to integrate, maintain, and update SonicWall firewall appliances including the current SonicWall TZ, NSa and NSsp families of appliances and the older SonicWall PRO 2040 devices. Progent's CISM and CISA-certified network security experts can show you how to incorporate SonicWall firewalls into a complete security solution and design protection into your business processes.

  • Cisco 520 Router Consultant Cisco Smart Business Communications System Technology Professional
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  • Remote Microsoft Office System Consulting
    Microsoft Remote Consulting

    Progentís computer outsourcing services for small businesses include designing Windows XP, .NET, and Microsoft BackOffice systems, managing migrations XP, Windows 2003 Server, Active Directory, and Exchange 2003 Server, Help Desk Call Center, online and on-premises repair, fixing stubborn IT issues, and producing a comprehensive security plan. Progent can show you how to maximize system availability and performance via fault-tolerant configuration, resilient network topology, and proactive server monitoring. Progent also provides special project assistance for large-scale migrations and can assist with requirements definition, resource inventory, BOM development, vendor selection, procurement coordination, and full documentation. Progentís computer outsourcing help also includes education for office productivity programs such as Office XP.

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  • Internet Security and Acceleration Server Computer Engineer
    Microsoft ISA Server Support Outsourcing

    Progent's Microsoft-certified TMG 2010 and Internet Security and Acceleration Server 2006 consultants can help you to design, deploy, and support an implementation of Forefront TMG or ISA Server 2006 on your information system that provides the firewall protection, speed and ease-of-use that your business needs.

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    24 Hour IT Consulting PIX 500 Firewall

    Cisco's PIX Series firewalls have reached end of life and Cisco may no longer support these legacy devices. Progent still provides consulting assistance for Cisco's PIX firewalls to help you with maintenance and Progent can in addition help you assess whether to migrate to next generation firewall products available from Cisco. Progent's Cisco technology experts can help you design and implement an efficient migration to Cisco ASA 5500-X firewalls based on leading practices.

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    Global Information Assurance Certification was established in 1999 to certify the skill of network security professionals. GIAC accreditations are acknowledged by companies and institutions throughout the world including and the U.S. NSA. Progent's GIAC-certified information assurance consultants can provide help with any of the security disciplines addressed within GIAC accreditation including auditing network vulnerability, event management and response, traffic analysis, web application security and security information and event management (SIEM) solutions.

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    Progent uses an enterprise-class service reporting system that records and organizes detailed documentation for all delivered support activities. Unlike some freelance consultants or local support organizations who offer scant documentation or specifics of tasks performed, each service delivered by Progent is tracked by full documentation. Every Progent staff member has use of the service documentation transmitted by every staff member to each customer. The discipline of detailing and organizing support activity allows more efficient support and eliminates a variety of typical misfortunes such as when a support client is virtually held hostage to a consultant who wonít release vital service information.

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    For enterprise project management support, Progent offers the services of senior IT professionals with years of background in IT management, application development, and business process engineering for organizations ranging from Big 4 companies to dot-com startups to state government agencies. These high-level IT managers offer project management skills to help enterprise customers follow best practices to ensure that major projects are successfully completed on schedule and on budget.

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    Progentís wireless consultants can help small businesses plan, select, evaluate, deploy and maintain protected building-to-building wireless bridging products that integrate seamlessly into your existing network while offering a degree of security that equals or excels wireline connections. Progent provides expertise in wireless LAN/WAN technology from Cisco Aironet and Meraki, Proxim, and other office wireless vendors and can show you how to select and deploy the wireless connectivity technology that align best your company needs.

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    Progent's certified engineers offer computer help and IT consulting expertise for Microsoft Exchange 2003 Server, Windows 2003 Server, and for the entire line of Microsoft server platforms. Progent's migration, integration, administration, and support expertise for Exchange Server 2003 include planning, deployment, documentation, onsite and off-site troubleshooting, Help Desk Call Center support, expert security evaluation, and full-service IT outsourcing.

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    Microsoft WSUS enables information technology managers to install and monitor the most recent Microsoft patches and security updates to Windows Server 2000, Microsoft Windows Server 2003, and Microsoft Windows XP operating systems. By using Microsoft SUS, IT personnel can fully and easily manage the distribution of updates that are released through Microsoft Update to servers and desktops in a company. Progent can help you with complex details of the initial setup of Microsoft Software Update Services such as designing the Microsoft SUS deployment, configuring user's computers, defining the Group Policy parameters, and ensuring your Microsoft Windows Server Update Services GPO is associated with an Active Directory container appropriate for your system environment.

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    Progent's Wi-Fi consultants can help you to configure Cisco wireless LAN controllers to manage and monitor Wi-Fi networks of any size. Progent can help you to maintain and troubleshoot your existing Cisco Wi-Fi solution or implement a smooth transition to Cisco's modern wireless controller products. Progent offers support for hardware-based and software-based Wi-Fi controllers and can help you to decide which version is appropriare for your Wi-Fi solution. For 802.11ac Wave 2 Wi-Fi controller appliances, Progent can provide Cisco 3504 Wi-Fi controller consulting, Cisco 5520 Wi-Fi controller support, and Cisco 8540 wireless controller support.

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    Progentís Microsoft-certified experts offer organizations of any size consulting, troubleshooting, and development expertise for SharePoint and SharePoint Online. Microsoft SharePoint is an advanced platform that uses web-based technology for efficiently connecting people, groups and data. Microsoft SharePoint Server provides a central spot for your employees or customers to access, manage, share and interact with relevant information, documents, and software and to communicate with one another. Microsoft SharePoint allows faster and more intelligent decisions, more effective sharing across groups and more economical business practices. Windows SharePoint Services join workers, customers, teams and projects with the information theyíve created in a way that makes data convenient to find, download and apply. Progent's certified SharePoint consultants can assist you to support your existing SharePoint ecosystem or migrate to the current version of SharePoint.

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    VMware's market leading Site Recovery Manager (SRM) is a component of VMware vCenter that lets you orchestrate, automate and verify a consistent runbook for restoring services quickly after a breakdown. Site Recovery Manager supports centrally managed and automated disaster recovery, application mobility, plus non-intrusive site migration, failback and site re-protect. Site Recovery Manager also allows non-intrusive testing for site recovery, upgrades and fixes and can generate reports to verify full service restoration, validate SLAs and prove compliance. Progent can provide the support of a VCDX certified VMware SRM consulting expert to help you to plan, configure, test and administer a DR system based on VMware SRM.

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    System Center Configuration Manager automates software provisioning and updating, centralizes compliance settings management, inventories network assets, guards against corporate data leakage, provides network health reporting, enables safe self service, and delivers a common control mechanism for administering mixed-operating system ecosystems based on on-prem, cloud, or hybrid deployment topologies. Progent's Microsoft-certified SCCM consulting team and Azure cloud integration specialists can help your organization with any aspect of designing, implementing, using and repairing a SCCM solution for local, cloud, or hybrid environments.

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