Enlarging your remote workforce can have a major effect on network architecture, cybersecurity, and corporate workflows. Progent has 20 years of background helping small and mid-size businesses to design, deploy, manage, optimize, and debug IT networks that support at-home workers. Progent can assist your Mission Viejo organization to select the right technologies and follow best practices in creating and maintaining a secure virtual ecosystem for teleworkers that promotes teamwork and delivers maximum business value. Progent offers support services ranging from on demand expertise for getting you past challenging IT roadblocks to full project management to help you carry out mission-critical initiatives.

Progent's consultants can help Mission Viejo, California organizations to succeed with any aspect of building a high-performing telecommuting environment by providing network infrastructure configuration services, IP voice troubleshooting, voice/video conferencing integration, collaboration platform customization and training, cloud connectivity, Help Desk services, security and compliance, data protection solutions, and streamlined management.

IP Voice Integration for Remote Workers
Expanding the corporate phone environment to accommodate telecommuters is critical to maintaining a productive at-home workforce. A broad range of cloud-based VoIP platforms are used by small and mid-size businesses to server telecommuters. Many enterprises depend on Cisco's modern or older products for VoIP solutions. Progent can help businesses of all sizes to design or tune a remote IP voice service that delivers the flexibility, transparency and protection needed for telecommuters. Progent's Cisco-certified CCIE IP Voice experts offer high-level support to help businesses optimize their existing Cisco VoIP systems to handle an expanding remote workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM) extends advanced IP telephony features to devices such as IP phones, media processing platforms, Voice over IP gateways, and mixed media applications deployed throughout the network. CUCM supports additional mixed media services like messaging, video conferencing, and customer interaction networks. For more information about Progent's Unified Communications Manager expertise, see Cisco Unified CM consultants.
  • CallManager is Cisco's earlier call-processing software and has been superseded by CUCM. Progent can assist you to support your existing CallManager deployment or upgrade efficiently to Cisco's modern IP telephony products. To learn about Progent's expertise for CallManager and Cisco's other older VoIP platforms, see Cisco CallManager expertise.
  • Cisco IP Gateways enable integration with PSTN networks and with clients operating beyond the corporate firewall such as at-home workers. Progent offers consulting expertise for Cisco's legacy IP gateways such as the UC520, UC540 and UC560 product lines as well as for current Cisco SIP gateways. See Cisco SIP gateway integration consulting.
  • Additional VoIP Products supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can assist you to update your wide area network architecture to support these solutions and provide as-needed integration and troubleshooting services.

Contact Progent for At-Home Worker Expertise
To get in touch with Progent about building and maintaining an efficient work-from-home environment for your Mission Viejo, California organization, call 1-800-993-9400 or visit Contact Progent.