Mississippi Network System Consulting Experts
for Small and Medium-size Business Computer Networks: Remote Assistance and Troubleshooting
For small office computer networks located throughout the state ofMississippi, Progent's Microsoft certified technical team members can provide remote phone assistance and remote troubleshooting to resolve your computer network issues fast and cost effectively. Progent has acquired top-notch skills, sophisticated tools, and support databases to diagnose and repair IT problems without the cost and time delays normally associated with in-person technical service calls.
If yourMississippiorganization is situated outside of the larger metro areas such asJackson, Gulfport, Biloxi, or Hattiesburg, your nearby computer support options may be limited in technical expertise, or unavailable during a crisis. This results in a network that is unusable or causing wasted time due to technical problems continuing for too long. Progent’s group of expert network professionals average more than ten years of real-world industry experience, in the trenches of computer network support, performing a extensive variety of technical projects for a broad range of clients. This means you obtain not just the technical know how needed for the job, but a consultant with field proven methods for applying that expertise to deliver excellent network solutions.
Progent is a Certified Microsoft Partner
Since Progent is a Certified Partner for Microsoft, each Progent engineer has access to the technical and educational resources needed to deliver the best information technology help available. Progent's IT outsourcing, Help Desk Call Center, Office 365 integration support, and software programming services allow small business customers to take advantage of the wide range of skills associated with the IT departments of big organizations without the high expense and distraction of maintaining a self-sufficient in-house network group.
GIAC-certified Information Assurance Consultants
GIAC information assurance certification was established in 1999 to validate the knowledge of IT security professionals. GIAC accreditations are acknowledged by businesses and institutions throughout the world including and the United States National Security Agency. Progent's GIAC-certified information assurance specialists can provide support for all of the security capabilities covered within GIAC accreditation including auditing network security mechanisms, event handling, traffic analysis, web application security and security information and event management (SIEM) solutions.
Consulting and Support Services for System Center 2012 Virtual Machine Manager
Progent's SCVMM 2012 consultants can help businesses of all sizes to adhere to leading practices to set up SCVMM 2012 hosts and host groups, networking, storage, and libraries; design, implement, and manage private clouds, VMs, and services in SCVMM 2012; and integrate SCVMM 2012 with SCOM 2012 for comprehensive monitoring and reporting. Progent can assist your company to upgrade from a legacy version of SCVMM or from a third-party virtualization management platform, and Progent can show you how you to enhance and troubleshoot your current SCVMM 2012 environment so you realize maximum business value. Progent also offers Virtual Machine Manager 2016 migration consulting to help you to plan and execute an efficient migration from Virtual Machine Manager 2012 to Virtual Machine Manager 2016 so you can benefit from new assurance features, high availability VMM storage options, and other enhancements.
Planning and Configuration Support for Cisco's Meraki Cloud-managed Wi-Fi APs
Progent's Cisco Meraki wireless access point consultants provide remote and on-premises support to assist organizations of all sizes to plan, deploy, manage, upgrade or debug Wi-Fi systems that utilize Cisco Meraki cloud-managed APs. Progent can assist you to set up and support Meraki-based Wi-Fi networks for sites that range from a telecommuter's home or a branch office all the way to a large campus or a multi-site enterprise. Progent can also help you to configure other Cisco technology including switches, routers and firewalls to create a cohesive ecosystem that provides the same access, performance, security, ease of management and availability for wired and Wi-Fi clients regardless of their location or device. (See Meraki switches consulting and troubleshooting services.)
SonicWall Firewall Integration Consulting Services
Progent's SonicWall firewall experts can help you deploy, manage, and troubleshoot SonicWall firewall/VPN appliances including the newer SonicWall TZ, NSa and NSsp families of firewalls and the older SonicWall PRO 1260 Secure Switch devices. Progent's CISM and GIAC-certified network security experts can help you incorporate SonicWall security gateways into a complete security solution and design security into your business practices. To learn more, see SonicWall-certified firewall integration consultants.
Cisco Small Business WiFi Access Points System Design and Troubleshooting
Cisco's Small Business 100, 300 and 500 series of access points are Linux-powered devices designed as value-priced wireless APs for light workloads. Progent's Cisco CCIE wireless network infrastructure experts can provide online or onsite integration and debugging services to help your organization to plan, implement, upgrade, tune, administer and troubleshoot Cisco Small Business Wi-Fi AP deployments of any size or topology. For details about Progent's support for current and legacy Cisco Small Business family of wireless APs, see Cisco Small Business wireless APs system design and troubleshooting.
ProSight DPS Managed Backup
Progent's ProSight Data Protection Services cloud backup and disaster recovery offers small and medium-sized organizations an affordable end-to-end service for secure backup/disaster recovery. Available at a low monthly cost, ProSight DPS automates your backup activities and allows rapid restoration of critical files, applications and VMs that have become unavailable or corrupted as a result of component breakdowns, software bugs, natural disasters, human error, or malware attacks such as ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, applications, system images/, as well as Hyper-V and VMware virtual machine images/. Critical data can be protected on the cloud, to an on-promises storage device, or to both. Progent's BDR specialists can provide advanced support to configure ProSight Data Protection Services to to comply with government and industry regulatory requirements such as HIPPA, FINRA, and PCI and, whenever necessary, can help you to restore your business-critical data. Learn about Progent's complete ProSight portfolio of low-cost network management outsourcing services for small and mid-size businesses.
Progent's Client Testimonials
Progent has provided remote or on-premises technical consulting service to organizations in each state in the U.S. Many of these clients have expressed their appreciation to Progent through testimonials to the high quality of Progent's support staff. Take a look at Progent's client testimonials to see what they say concerning the quality of Progent's consulting services
ProSight WAN Watch Infrastructure Management
Progent’s ProSight WAN Watch infrastructure monitoring and management service makes it simple and affordable for smaller organizations to map out, track, enhance and debug their networking appliances such as routers, firewalls, and access points as well as servers, printers, client computers and other networked devices. Using state-of-the-art Remote Monitoring and Management (RMM) technology, WAN Watch makes sure that infrastructure topology maps are kept updated, copies and manages the configuration information of virtually all devices connected to your network, tracks performance, and generates notices when potential issues are detected. By automating time-consuming management processes, ProSight WAN Watch can cut hours off ordinary chores such as making network diagrams, expanding your network, finding devices that require critical updates, or isolating performance bottlenecks. Learn about Progent's entire ProSight portfolio of value-priced managed services for small and medium-size businesses.
Detailed Documentation of Services Provided
Progent produces complete and meaningful documentation of all service activity to make sure customers do not feel like a hostage to their support provider. Progent sends e-mail accounts of support activity immediately after completion of each support task, and also encloses a printed copy along with monthly billings. Comprehensive IT service documentation makes it easier for clients to transfer to a different support organization or assume more service duties internally. Complete service documentation also provides management the information required to determine the value of maintenance services and develop better informed IT budgets.
SIP Infrastructure Solutions: SIP PSTN Trunks and Cisco CUBE Session Border Controller Integration
Progent's Cisco-certified SIP trunk experts and CUBE configuration experts can help your business to design, integrate, maintain, troubleshoot and enhance Cisco's SIP infrastructure solutions and Cisco's CUBE-connected SIP trunks. Progent can provide affordable remote or onsite expertise to help companies to move efficiently to an advanced unified communications ecosystem that delivers fast return on investment. Progent's certified Microsoft unified communications experts can assist you to configure interfaces between Cisco's CUBE SBC and Microsoft's rich media platforms such as Skype for Business Server and Lync Server for access to a SIP PSTN trunk.
Cisco Jabber Deployment and Management Consultants
Progent's Cisco Jabber consultants can provide remote or onsite support to help businesses of all sizes to plan, deploy, manage, update or debug Cisco Jabber solutions and Cisco Unified CM ecosystems. Progent offers in-depth expertise for all the technologies that make up creating a cohesive Jabber collaboration solution such as Cisco network devicesand management tools, Microsoft Office 365 applications, Windows and Mac computers, Apple iOS and Android smartphones, SIP interfaces, WiFi networks, security and compliance, cloud computing, immersive telepresence systems, PBX products, disaster recovery preparedness, and the many other components of a modern collaboration ecosystem.
Get in Touch with a Progent Network Support Expert
To find out how to contact a Progent network support expert for online or on-premises expertise, call
An index of content::
Information Technology Consulting Aironet Ruggedized APs
24 Hour Cisco Mobility Express Technical Support Services
Progent's certified wireless consultants can help businesses of all sizes to plan, implement, manage and repair Cisco Aironet wireless AP solutions to provide the performance, range, density, expandability, security compliance and manageability needed for transparent access between wireless and wired networks. Progent offers efficient online and onsite consulting services for both end-of-life and current 802.11ac Aironet access points and Progent can help you plan and manage deployments of indoor and outdoor Aironet Wi-Fi access points.
Anti-Virus Design and Installation
Postini Services
E-Mail Guard from Postini provides continually upgraded spam and virus blocking, content filtering, and protection from e-mail-borne directory harvesting and DSA attacks. Progent is a Postini partner and support firm. If your business is too small to qualify for a regular Postini license, you can still have the use of Postini’s Perimeter Manager services through Progent’s E-Mail Guard spam filtering and virus protection service program. Progent’s certified email protection professionals can help you devise an email security plan that includes anti-spam and anti-virus products and processes.
Consultancy Bandwidth Throttling Test Lab
Urgent application Testing Lab Consulting
The Progent Test and Training Lab at the QTS Internet Data Center is available for testing line-of-business applications, creating efficient migration procedures, assessing and tuning performance, designing or verifying disaster recovery solutions, resolving compatibility problems, and establishing training systems for the latest products and technologies. For Progent clients who lack sufficient in-house resources to assemble proper pilot systems, the lab reduces capital costs and technical risk and helps keep critical network initiatives on schedule.
Consulting Exchange Migration
Microsoft Exchange 2010 Upgrade Engineer
Progent's Microsoft and Cisco-certified consulting experts can assist your organization to assess the value of Microsoft Exchange Server 2010 for your company and can help you to plan and implement a smooth migration to Microsoft Exchange Server 2010 from Microsoft Exchange Server 2003 or Microsoft Exchange 2007 that will provide fast ROI by improving your workers' efficiency, cutting the cost of hardware and support, simplifying administration, and consolidating your key communications platforms.
Email Bayesian Analysis Consulting Services
Email Outbound Content Filtering Consultancy
Progent's ProSight Email Guard solution uses the services and infrastructure of top data security vendors to provide web-based management and comprehensive protection for all your inbound and outbound email. The hybrid structure of Email Guard managed service integrates a Cloud Protection Layer with a local security gateway appliance to offer advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based malware. ProSight Email Guard's cloud filter serves as a first line of defense and keeps most unwanted email from reaching your security perimeter. This reduces your vulnerability to external threats and saves system bandwidth and storage space. ProSight Email Guard's onsite security gateway device provides a deeper level of analysis for inbound email. For outgoing email, the onsite security gateway offers AV and anti-spam filtering, DLP, and encryption. The on-premises gateway can also assist Exchange Server to track and protect internal email that stays inside your security perimeter.
Support and Integration Windows 2008 Active Directory
Active Directory Integration Services
Microsoft Windows Active Directory demands extensive hands-on experience to configure efficiently across a large corporation. Progent’s Microsoft Premier engineers are skilled in designing, deploying, and supporting complex Microsoft Enterprise AD projects. Progent’s areas of proven competence with Windows Active Directory include replication issues, multi-domain partition design, correcting corrupted Active Directory objects, dealing with legacy legacy version configuration objects in online Active Directory systems, and fixing unsuccessful configurations of Active Directory and Active Directory-integrated programs.
Professional Flex Series Wireless Controller
5520 wireless controller Professionals
Progent's Wi-Fi consultants can assist you to deploy Cisco Wi-Fi controllers to manage and monitor Wi-Fi networks of all sizes. Progent can assist you to administer and debug your current Cisco-based Wi-Fi solution or implement an efficient transition to Cisco's modern wireless controller technology. Progent can provide expertise for hardware-based and software-based Wi-Fi controllers and can help you to determine which type makes sense for your wireless environment. For 802.11ac Wave 2 Wi-Fi controllers, Progent offers Cisco 3504 Wi-Fi controller consulting, Cisco 5520 wireless controller support, and Cisco 8540 wireless controller expertise.
Shared Help Desk Configuration
Virtual Support Desk Online Support Services
Progent provides several essential kinds of Call Center support including Microsoft and Cisco Call Center Outsourcing Services, Virtual Help Desk Services, and Call Center Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of authorized Microsoft professionals gives your customers convenient access to a dependable technical group with years of experience providing phone support and remote access repair for IT systems powered by Microsoft products. Progent's concentration is on earning the support Help Desk a respected reputation as a solid contributor to company performance. Progent's target is to resolve rather than simply report problems.
Desktop VPN Small Business IT Consultants
Biggest Recovery Services Remote Desktop
Progent's remote access and wireless synchronization specialists can help your business to design and configure secure access solutions for off-site desktop PCs, notebooks, and wireless handhelds so they integrate tightly with your information network, allowing you to improve the efficiency of your off-site workforce.
NLB Test Lab Professional
Capacity Planning Test Lab Consultant
The Progent Test and Training Lab located at the QTS Data Center can be used for piloting line-of-business applications, creating cost-effective migration procedures, evaluating and tuning performance, planning or validating business continuity solutions, resolving compatibility problems, and establishing training environments for the latest products and technologies. For Progent clients who lack sufficient in-house resources to configure effective test systems, Progent's Test and Training Lab cuts capital costs and engineering risk and helps keep vital IT projects on schedule.
ProSight Automatic Patch Management Specialists
ProSight Remote Server Monitoring Network Consulting
ProSight LAN Watch is Progent’s server and endpoint monitoring managed service that incorporates state-of-the-art remote monitoring and management (RMM) techniques to help keep your network running at peak levels by tracking the state of vital assets that drive your information system. When ProSight LAN Watch uncovers an issue, an alert is transmitted automatically to your specified IT management personnel and your assigned Progent engineering consultant so all potential problems can be resolved before they have a chance to disrupt productivity.
SQL Server Capacity Planning Integration
MS SQL Cybersecurity Team
Microsoft SQL Server 2005 offers indispensable, familiar tools to computer professionals as well as to network users, reducing the difficulty of designing, deploying, administering, and accessing company information and database programs on platforms ranging from mobile devices to enterprise information systems. The sophistication and interconnectivity demands of Microsoft SQL Server 2005 call for a network consulting firm with real-world experience and wide knowledge in planning and building information-based, end-to-end business technology applications. The knowledge and experience of Progent's Microsoft-certified engineering staff, with an average of over 10 years of background supporting Microsoft technology, ensures you success in planning, deploying and managing Microsoft SQL Server 2005 solutions that are well integrated with the Microsoft .NET platform.
Information Risk Evaluation Professionals
Security Scan Engineer
Progent provides small organizations two low-cost network security evaluation packages that provide, at a set price, remotely managed inventory scans of your security profile which are analyzed by expert security specialists who interpret the data collected by the scan, deliver unbiased summaries of your existing security vulnerability, and offer suggestions for remediation. Progent has developed two complementary network security evaluation scanning packages for external and internal security testing that are priced to meet the budgetary realities of small companies while delivering enterprise-quality assessments of your network's exposure to assault.
Remote Troubleshooting Mobile Application Management
Intune and Windows 10 On-site Support
Progent's Microsoft-certified Intune consultants can help you to understand the business case for adopting Intune for configuring and managing your mobile devices including laptops, phones, and tablets based on Windows, iOS, and Google Android. Progent can assist your company to define security policies, plan and deploy test environments to confirm the benefits of Microsoft Intune for your network, install Intune across your enterprise, integrate Intune with System Center Configuration Manager for unified change management, and provide ongoing support for your Intune deployment.
Emergency Cisco Consulting Employment Opportunities
Contract Job Opportunities Cisco Consultants
Progent is seeking to hire staff-level, solutions-oriented Microsoft certified engineers with MCSE certification; Cisco accredited network engineers who have Cisco CCNP or CCIE credentials; security consultants with CISSP or CISA or comparable security credentials; and high-end network design experts with experience in mobile access, wireless connectivity, high uptime, workplace recovery, information protection, and server virtualization. Progent also is hiring professionals to join our team of desktop service specialists and off-site support experts. In addition, Progent is seeking talented managers able to operate effectively in our fast-paced, virtual office environment.
Cisco Firewall integration Support and Setup
Cisco ASA firewall VPN Technology Consulting
Progent’s experienced Cisco network security consultants offer expert PIX and ASA Firewall consulting support covering architecture, integration, and support of Cisco firewall and Cisco security technology. The PIX and ASA Security Appliance Series of Cisco firewall products delivers robust user and software policy enforcement, sophisticated attack protection, and secure connectivity services. Ranging from compact, plug-and-play desktop appliances for small and home businesses to scalable enterprise-level products, Cisco PIX Firewall and ASA Firewalls offer advanced protection, performance, and high availability for network environments of any size. PIX Firewalls and ASA Firewalls are based on a hardened, purpose-built platform, minimizing common OS-specific security holes.
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