For small company network systems located within the state ofMississippi, Progent's Microsoft and Cisco qualified technical experts can provide phone assistance and remote troubleshooting to resolve your network troubles fast and cost effectively. Progent has developed enterprise-class skills, software tools, and support knowledge bases to troubleshoot and resolve computer network problems without the high cost and delays normally associated with on-site service visits.
If yourMississippibusiness is located outside of the larger urban areas such asJackson, Gulfport, Biloxi, or Hattiesburg, your local network systems support options may be limited in expertise, or unavailable during an emergency. This results in a network environment that is unusable or causing productivity loss due to technical issues going unresolved for too long. Progentís group of field proven network engineers average more than ten years of real-world computer industry experience, in the trenches of network support, performing a wide variety of technical tasks for a extensive range of clients. This means you get not just the technical expertise needed for the task, but a consultant with field proven methods for applying that expertise to deliver excellent network solutions.
ProSight LAN Watch Server and Desktop Remote Monitoring Service
ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that incorporates advanced remote monitoring and management (RMM) techniques to help keep your IT system running efficiently by checking the health of critical computers that power your business network. When ProSight LAN Watch uncovers a problem, an alarm is sent automatically to your designated IT staff and your assigned Progent engineering consultant so all looming problems can be resolved before they have a chance to impact productivity. Find out about the complete ProSight line of value-priced outsourced network management services for small businesses.
Broad and In-depth Experience with Business Information Networks
Progentís group of more than 100 network experts means customers can take advantage of the leverage of over a thousand years of cumulative background and shared knowledge to resolve the most difficult network issues. Progentís accredited information technology consultants possess the experience to identify solutions fast and deliver them cost effectively.
ProSight IT Asset Management for Organizing Network Documentation
ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, update, retrieve and protect data related to your IT infrastructure, processes, applications, and services. You can instantly locate passwords or serial numbers and be warned about impending expirations of SSL certificates ,domains or warranties. By updating and managing your network documentation, you can save up to half of time thrown away trying to find vital information about your IT network. ProSight IT Asset Management features a centralized location for holding and collaborating on all documents required for managing your business network such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also offers a high level of automation for gathering and relating IT information. Whether youíre planning improvements, performing regular maintenance, or responding to an emergency, ProSight IT Asset Management delivers the knowledge you require as soon as you need it. Learn about Progent's ProSight family of managed IT services for small and mid-size businesses.
The Progent Test and Design Lab at the Herakles/Quality Technology Services Data Center
Progent's Test and Training Lab located at the QTS (formerly Herakles) Internet Data Center in Sacramento can be used for piloting mission-critical applications, developing cost-effective migration methodologies, assessing and optimizing performance, planning or validating business continuity strategies, resolving compatibility issues, and establishing training systems for new technologies. For Progent clients without sufficient internal resources to configure proper test systems, the lab cuts capital outlay and technical risk while keeping vital IT projects on schedule.
Progent's Online Consulting, Development and Training Services for Office Excel and Office 365 Excel
Progent's certified Office Excel and Office 365 Excel application consultants offer a broad variety of online services to assist you to design, program, pilot test, install, manage, and troubleshoot business applications based on any version of Excel, including Office Excel desktop and Office 365 Excel. Progent can assist you to migrate your legacy Excel applications to the newest versions of Excel, integrate Excel with Apple iOS and Google Android smart phones and tablets, and resolve compatibility problems between various versions of Excel. Progent offers as-needed support to clients looking for a fast solution to a specific problem related to Excel and Progent also offers full project management support for migrating or creating line-of-business applications built on Excel. Progent's cost-effective webinar training for Office Excel can be customized to meet the special requirements of individual users or teams.
Full Portfolio of Security Services
Progent's , CISSP, CISM, and ISSAP certified security engineers can help you to perform complete security evaluations, restore operations rapidly from virus attacks, set up firewalls, set up secure mechanisms for off-site and mobile connectivity, install spam and virus filtering and email encryption, and develop a corporate-wide security strategy built around round-the-clock automated monitoring. Progent's ProSight suite of managed security monitoring and management services includes ProSight Active Security Monitoring (ASM) for behavior-based threat detection and ProSight Enhanced Security Protection (ESP) for unified endpoint protection.
Examples of Remote Consulting Services Offered by Progent for Cisco Routers
Some of the typical online Cisco router consulting services offered by Progent's certified Cisco experts are configuring hostname, DHCP, routing tables, clock, and user accounts; setting up iBGP and HSRP, aggregate routing, static or BGP to EIGRP redistribution, and ECN gateways; fixing NAT configurations, routing maps, and BGP peering arrangements; upgrading router's IOS image; setting up and confirming failover; troubleshooting VPN tunnel and routing issues; creating a network diagram and documenting router setup; plus security and availability strategy.
Configuration Manager 2016 Cloud Integration
System Center Configuration Manager 2016 automates software provisioning at scale, centralizes compliance settings management, inventories network assets, protects against company data leakage, provides health monitoring, allows safe end-user self service, and delivers a common control mechanism for managing multi-OS networks based on on-premises, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified SCCM 2016 consultants and Azure cloud integration specialists can help businesses of any size with any facet of planning, installing, operating and repairing a SCCM 2016 solution for on-premises, cloud, or hybrid networks.
Windows Server 2019 Migration Expertise
Progent's Microsoft Gold-certified Windows Server 2019 experts can assist your organization to design and carry out a cost-effective upgrade to Windows Server 2019 using a self-hosted deployment architecture or a hybrid deployment model that integrates cloud-hosted Windows Server Online with on-prem Windows Server 2019. For more information, see Microsoft Windows Server 2019 migration consulting.
Desktop and Mobile Device Unified Configuration Management Consulting
Progent offers Configuration Manager 2016 hybrid cloud integration, Microsoft System Center Configuration Manager planning and deployment and Microsoft Intune expertise to centralize and streamline the management of your PCs and Cloud-connected tablets and smartphones. Progent can help you to upgrade smoothly to Configuration Manager 2016 from an older device management platform or assist you to modify your current SCCM 2016 environment to support your changing IT needs.
Apple macOS and OS X Consulting Services
Progent's consultants offer Apple macOS and OS X clients a variety of IT services such as online Apple macOS and OS X desktop help, help with Mac applications, Office 365 Outlook for Mac and Exchange consulting, Mac protection and connectivity consulting, co-existence between Mac and Windows networks, and one-on-one training. For IT systems based exclusively on Mac or for systems incorporating a mix of Apple macOS and OS X, Linux, and Windows-based servers and workstations, Progent has the background and depth to deal with the challenge of architecting, configuring, and supporting an IT solution that is dependable, protected, efficient, and supportive of your business goals.
Endpoint Security Protection Expertise for Telecommuters
Progent can help small and medium-size organizations to configure endpoint device security defense systems and provide cleanup expertise for remote workers. For details about Progent's endpoint device security protection services for telecommuters, go to network security defense solutions for telecommuters.
Contact a Progent Computer Support Expert
To find out how you can access a Progent computer support expert for remote or on-premises support, call 1-800-993-9400 or go to Online Network Support.