For business network systems located in the state ofMississippi, Progent's Microsoft and Cisco certified professionals can provide remote phone support and troubleshooting to resolve your network systems issues fast and affordably. Progent has developed world-class skills, software utilities, and support databases to troubleshoot and resolve IT problems while avoiding the cost and time delays associated with on-site technical service dispatches.
If yourMississippismall business is located outside of the larger urban areas such asJackson, Gulfport, Biloxi, or Hattiesburg, your nearby network systems support options may be limited in technical capability, or unavailable during urgent situations. This results in a office network that is unpredictable or causing wasted time due to technical issues going unresolved for too long. Progentís group of seasoned network engineers average more than 12 years of real-world IT industry experience, in the trenches of IT support, performing a extensive variety of technical projects for a extensive range of clients. This means you get not just the technical expertise needed for the job, but an expert with proven methods for applying that expertise to provide efficient network solutions.
Power BI Integration Services
Progent's Power BI consultants can help you to design, install, maintain, enhance or troubleshoot your Power BI business analytics solution. Progent can also assist you to prep your target data for Microsoft Power BI visualizations. Progent can assist you implement and administer an on-premises, cloud based, or hybrid network model to run Power BI. For details, see Progent's Power BI integration services.
MySQL Application Programming and Database Administration Consulting
Progent's MySQL software developers and database administrators can provide cost-effective online DBA or application development support and can help businesses of all sizes to configure and manage MySQL in a robust network environment that provides high levels of speed, expandability, and protection. Progent also has proven skill assisting companies port databases from Oracle to MySQL.
Integration Help for Office 365 Apps and Services
Office 365 is Microsoft's expanding suite of productivity apps and cloud services available on a subscription basis. Office 365 apps and cloud services are available in a variety of subscription plans targeted at markets ranging from students and households to global enterprises. Progent offers fast and easy online access to specialists with expertise in Microsoft, macOS, iOS, and Google Android technology. Progent can assist you to evaluate the wealth of subscription options offered with Office 365 and configure your network with Office 365 in a way that delivers maximum business value. Progent's Office 365 integration consultants offer expertise with multi-platform networks that include Windows, macOS, and Linux software. Progent can also assist you to build and maintain hybrid solutions that seamlessly integrate local and cloud resources.
NetApp MetroCluster Disaster Discovery Solutions
NetApp MetroCluster is a disaster recovery software suite that uses failover storage clustering with synchronous replication to provide fast, zero RPO disaster recovery (DR) between sites that are up to 185 miles away from one another. Progent offers the skills of a certified NetApp MetroCluster consultant who can assist you to plan, configure, manage, update, test and repair a disaster recovery solution based on NetApp MetroCluster. Progent can assist you to choose a topology for your MetroCluster deployment that aligns with your technical needs and budget. Progent can make sure you adhere to leading practices for installing your MetroCluster environment by providing help with procedures such as assigning shelf IDs, determining plexes layout, setting up FlexVol volumes, setting up Data ONTAP configuration replication service, installing Cisco and Brocade switches, implementing a tiebreaker, setting up a TCP/IP configuration replication network between your peered clusters, and testing your MetroCluster DR system to show adherence with industry standards and government mandates.
ProSight Active Security Monitoring Next-Generation Endpoint Protection and Ransomware Defense
The ProSight Active Security Monitoring (ASM) endpoint protection (EPP) solution utilizes cutting edge behavior machine learning technology to guard endpoint devices and physical and virtual servers against new malware attacks like ransomware and file-less exploits, which routinely get by legacy signature-matching anti-virus tools. ProSight ASM safeguards local and cloud resources and offers a unified platform to manage the complete threat lifecycle including protection, identification, mitigation, cleanup, and post-attack forensics. Top capabilities include single-click rollback with Windows Volume Shadow Copy Service and automatic network-wide immunization against new threats. Find out more about Progent's complete ProSight series of value-priced managed services for small and medium-size businesses.
Affordable Network Support Solutions
Many small companies utilize poor metrics when shopping for a computer network consultant. Cost per hour is usually not a reliable measure for value. A consultant with insufficient experience can take many times longer to complete the same task than an experienced Information Technology professional. As an example, billing 30% less per hour, but taking three times as long for the same task is not a deal. Even worse, a poorly designed or configured IT infrastructure that is unstable and difficult to administer or expand can cost a business many times over its initial price because of lost productivity. Progent's customer testimonials from satisfied businesses throughout the U.S. confirm the efficiency of Progent's support model and the technical capability of Progent's staff of engineers.
Response Time of Progent's Technical Response Center for Online Computer Support
Progent's Technical Response Center (TRC) is committed to delivering the best quality of online network support possible for both urgent as well as standard problems. For emergency issues that affect many users, vital individuals, or a mission-critical program, the TRC can engage in one hour or less. For standard issues, the TRC will in less than two hours. Under any circumstance, your trouble ticket will be generated promptly and correctly, You will be sent a confirmation from the ticketing system, and the TRC will get in touch with you on each resolved problem to verify you are satisfied with the resolution and willing to close the ticket. Find out more concerning Progent's TRC Customer Commitment.
Extended Hours Remote Technical Support
Progent's low-priced after-hours remote technical support program provides companies round-the-clock availability of remote support from Progent's TRC. Support services offered outside standard business hours include fixing issues with Microsoft server products, MS Windows desktop support, help with MS Office applications, network and system backup and recovery, and fundamental routing and switching help for Cisco networking products.
Exchange 2010 Server Migration Help
Progent's Microsoft-certified Exchange 2010 Server engineers can help you to maintain and troubleshoot your existing Exchange 2010 Server environment or give you access to the expertise of certified Exchange Server 2016 consultants and Exchange Online consultants to help you determine the value of upgrading to a modern version of Exchange that offers fast return on investment by increasing your workers' efficiency, lowering the cost of equipment and support, simplifying administration, and integrating your vital communications technologies.
Altaro VM Backup Solutions for Data Protection and Disaster Recovery
Altaro VM Backup software offers small organizations a reliable and budget-friendly platform for backing up and restoring Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be deployed in local, offsite, distributed, and cloud-hosted environments and also supports low-cost backup to Azure Block Blob storage. Top capabilities include state-of-the-art Augmented Inline Deduplication to reduce backup storage requirements, Continuous Data Protection with backup intervals as low as five minutes for minimizing your Recovery Point Objective, advanced encryption, granular recovery capability for individual files and emails, support for Windows Server Cluster Shared Volumes (CSV) and vCenter for managing large-scale deployments, and support for Volume Shadow Copy Service (VSS) to back up online virtual machines without downtime. Progent is a certified Altaro partner and can provide a broad range of services to assist you to design, deploy, optimize and troubleshoot a backup and disaster recovery solution based on Altaro VM Backup software. To find out more, go to Altaro VM Backup Consulting Services.
Planning and Deployment Support for Microsoft Skype for Business Server
Progent's Microsoft-certified Skype for Business experts offer online and on-premises consulting services for companies of all sizes to evaluate the costs/benefits of upgrading to Microsoft Skype for Business Server or Skype for Business Online from any release of Microsoft Lync Server or Microsoft Office Communications Server. Progent can assist you to design a local, cloud-based or hybrid deployment; interface Skype for Business with Microsoft SQL Server, Exchange Server, SharePoint Server and Office or Office 365; configure high-availability mechanisms; interface Skype for Business with your PBX system and PSTN gateway; and integrate third-party communication systems like Cisco Video Interop Server. Progent's certified information security experts can help you to design and validate a security strategy for your Skype for Business solution that is compliant with government and industry standards. Progent can also advise you how to create a hybrid cloud network model that combines on-premises Skype for Business Server with the cloud platforms Skype for Business Online or Microsoft Teams.
Get in Touch with a Progent Computer Support Expert
To find out how you can access a Progent computer support expert for remote or onsite expertise in #(state), call 1-800-993-9400 or go to Online Computer Help.