Mississippi Computer Network Technical Support
for Small and Medium-size Business Computer Networks:
Remote Support and Troubleshooting
For office network systems located within the state of Mississippi, Progent's Microsoft qualified technical experts can provide online help and remote troubleshooting to solve your network systems issues fast and cost effectively. Progent has developed enterprise-grade skills, sophisticated tools, and support knowledge bases to identify and resolve computer network problems without the expense and time delays normally associated with on-site service visits. If your Mississippi organization is situated beyond the larger metropolitan areas such as Jackson, Gulfport, Biloxi, or Hattiesburg, your local network systems support choices may be limited in expertise, or unavailable during an emergency. This results in a network that is unpredictable or causing efficiency loss due to technical issues continuing for too long. Progent's group of field proven network engineers average more than 12 years of real-world industry experience, in the trenches of computer network support, performing a wide range of technical tasks for a broad range of customers. This means you get not just the technical know how needed for the job, but a consultant with demonstrated methods for applying those skills to deliver affordable network solutions.
Cisco UC500 VoIP Systems Support and Migration Consultants
Progent's Cisco-certified IP Voice specialists offer Cisco UC520 consulting services to help you to maintain your legacy UC500 VoIP system or design and carry out an efficient upgrade to a modern IP telephony and voicemail solution.
NetApp MetroCluster High-Availability and Disaster Recovery Solutions
NetApp MetroCluster is a disaster recovery software suite that combines failover storage clustering along with continual replication to provide rapid, zero data loss disaster recovery between sites that are as far as 185 miles (300km) apart. Progent can provide access to a NetApp MetroCluster consultant who can assist you to plan, deploy, manage, update, test and troubleshoot a disaster recovery solution built around NetApp MetroCluster. Progent can assist you to choose a topology for your MetroCluster environment that meets your technical needs and budget. Progent can make sure you follow best practices for configuring your MetroCluster solution by providing guidance with tasks such as assigning shelf IDs, arranging aggregate layout, setting up NetApp FlexVol volumes, setting up Data ONTAP configuration replication service, provisioning Cisco and Brocade switches, implementing a tiebreaker, setting up a configuration replication network, and testing your disaster recovery solution to verify compliance with industry standards and regulatory mandates.
Progent's Consulting, Development and Training Support for Office Excel and Microsoft 365 Excel
Progent's certified Microsoft 365 Excel application consultants can assist you to develop advanced Excel-powered programs or provide 1-on-1 training in the sophisticated capabilities of Office Excel desktop and Microsoft 365 Excel. Progent's consultants can also assist your company to build and manage a safe, robust IT architecture to host your Microsoft Excel applications. Progent's SharePoint consultants can show your company how utilize Excel Services to expand the capabilities of Excel by incorporating dynamic spreadsheets into management information portals and scorecards. Progent's Microsoft Dynamics 365 consultants can demonstrate how to share information between Excel and other platforms by providing expertise such as Dynamics GP customization and Microsoft Dynamics 365 Business Central/NAV business management software support.
Microsoft Teams Solution Design Experts
Microsoft Teams is the replacement for Skype for Business Online as Microsoft's flagship cloud service for real-time conversation and cooperation. Progent's Microsoft Teams and Teams Premium experts can help your organization to design a migration to Microsoft Teams from Skype for Business or Lync Server and install, administer, and debug a cloud-based or hybrid deployment of Teams. Progent can assist you to connect Teams with Office/Microsoft 365 apps, Exchange, SharePoint, and your phone infrastructure.
Exchange 2016 Migration Support Services
Progent's MS Exchange Server 2016 migration consultants can assist you in all phases of your upgrade to Exchange Server 2016 such as designing HA system topology for a local, cloud-based or hybrid environment; CAL licensing requirements for Exchange Server and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V virtualization strategy; determining storage capacity required for your virtual machines, databases and logs; setting up hardware load balancing for fault-tolerant client access services; planning, configuring and testing Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; preparing the firewall; creating SSL certs; performing client integration with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App). Progent can also provide Exchange 2019 upgrade help and Office 365 Exchange Online integration to help you to move to a more current version of Exchange Server.
Full Range of Security Consulting Services
Progent's CISSP, CISM, and ISSAP certified security consultants can assist you to perform comprehensive security evaluations, restore operations rapidly from virus and worm attacks, configure firewalls, configure secure mechanisms for off-site and mobile connectivity, install spam protection and email encryption, and create a corporate-wide security strategy built around round-the-clock automated network monitoring. Progent's ProSight suite of managed security monitoring services includes ProSight Active Security Monitoring (ASM) for ransomware defense and ProSight Enhanced Security Protection for unified endpoint security.
Best Practices Applied by Seasoned Engineers
Many businesses situated away from areas with ample expert consultants resort to poorly trained or unseasoned local consultants for vital IT support services. This can result in a network that is unstable or unproductive. Progent’s staff of Microsoft and Cisco premier engineers average more than ten years of real-world industry background, in the trenches of IT support, performing an extensive array of technical services for a diverse mix of clients. Consequently, with Progent you receive not only expert technical skills, but an engineer who follows computer industry leading practices in applying that knowledge to solve actual business network problems successfully and in a repeatable fashion.
Migration Support for Skype for Business
Skype for Business Online has reached end of life and has been replaced by Microsoft Teams. Progent's Microsoft-certified Skype for Business integrators can provide consulting and debugging aid to help you to manage your local Skype for Business deployment or upgrade to a hybrid model that federates your local Skype for Business system with Microsoft Teams. Progent can assist you to design and execute an efficient deoloyment for Microsoft Teams that delivers high availability and scalability. Progent can also validate your communications security strategy. If you want guidance upgrading to Microsoft Teams, visit Progent's planning and migration services for Microsoft Teams and Teams Premium.
Microsoft Access Database Application Development
Progent's Microsoft Access developers and consultants offer affordable online support for all releases of Microsoft Access including desktop and browser-based versions and offers expert support for application development, database migration, performance optimization, BI reporting, and maintenance. Progent also offers tailored online training for Access development and DBA services.
Microsoft Exchange 2010 Migration Support
Progent's Microsoft-certified Exchange Server 2010 consultants can help you to maintain and debug your current Exchange 2010 Server environment or give you access to the assistance of certified Microsoft Exchange 2016 consultants and Office 365 Exchange Online specialists to help you assess the benefits of migrating to a current release of Exchange Server that delivers quick return on investment by increasing your productivity, lowering the expense of hardware and service, streamlining administration, and consolidating your vital communications platforms.
Spam and Virus Filtering and Email Encryption
ProSight Email Guard is Progent's spam filtering service that uses the technology of top data security companies to deliver web-based management and comprehensive protection for all your inbound and outbound email. The powerful architecture of Email Guard managed service combines a Cloud Protection Layer with a local security gateway appliance to provide advanced defense against spam, viruses, Dos Attacks, DHAs, and other email-based threats. The cloud filter acts as a first line of defense and keeps the vast majority of threats from making it to your security perimeter. This decreases your vulnerability to inbound attacks and saves system bandwidth and storage. ProSight Email Guard's on-premises gateway device provides a deeper level of inspection for inbound email. For outbound email, the on-premises gateway offers AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The local security gateway can also help Microsoft Exchange Server to track and safeguard internal email that stays within your corporate firewall. Find out about the entire ProSight line of low-cost outsourced network management services for small and mid-size organizations.
Online Desktop Call Center Services for Small Businesses
Progent's Standard Help Desk Services provide a comprehensive service desk solution that manages all facets of remote desktop support from service requests through trouble ticket generation, assigning accountability, remote desktop control, progress tracking, problem solving, and and reporting. Designed for small companies with few if any full-time service personnel for end users, Progent's Standard Help Desk Services offer online support at a substantial discount off Progent's normal desktop troubleshooting rates. Progent also offers rapid as-needed escalation to subject matter experts to resolve challenging issues. For more information, visit Progent’s online desktop Call Center services for small businesses.
System Center Data Protection Manager (SCDPM) Help
Microsoft System Center 2016 Data Protection Manager (SCDPM 2016) provides small to mid-size organizations automatic backup and easy recovery functions for Microsoft-based networks. SCDPM 2016 offers application-sensitive backup for key platforms like SQL Server, Exchange and SharePoint Server, backs up Windows and Linux VMs, supports virtual machines hosted by Hyper-V and VMware, and can use Azure for easy-to-manage cloud backup and recovery. Progent's Microsoft-certified DPM 2016 consulting experts can help you to plan, deploy, administer, and repair a multi-site backup/restore system powered by SCDPM 2016. Progent can help you to upgrade from an older release of Data Protection Manager or from a legacy solution, and Progent can optimize your DPM 2016 ecosystem for on premises, colocated, cloud or hybrid deployment models. Progent offers online or onsite consulting expertise and can provide occasional expertise to help you through challenging issues or provide comprehensive project management or co-management support to help you finish your SCDPM 2016 deployment on schedule and on budget.
NinjaOne Endpoint Monitoring and Management
ProSight LAN Watch with NinjaOne RMM software offers a unified, cloud-based platform for monitoring and managing your network, server, and desktop devices by offering an environment for performing common time-consuming tasks. These can include health monitoring, patch management, automated remediation, endpoint setup, backup and restore, anti-virus defense, remote access, standard and custom scripts, resource inventory, endpoint status reports, and troubleshooting help. If ProSight LAN Watch with NinjaOne RMM spots a serious issue, it sends an alarm to your specified IT management personnel and your Progent consultant so that emerging problems can be taken care of before they impact your network. Learn more details about ProSight LAN Watch with NinjaOne RMM server and desktop monitoring consulting.
Talk to a Progent Network Consultant
To find out how to access a Progent network consultant for remote or on-premises expertise, call
An index of content::
Computer Engineer MSP360 Cloud Backup/Restore
Onsite Technical Support MSP360 Exchange Mailbox Backup
Progent's data protection experts can assist you to create, implement and manage a backup solution built around MSP360 Backup software to protect your IT assets hosted on any major public cloud. Progent offers monitoring and remote management to prevent data loss resulting from human mistakes, software flaws, ill-intentioned insiders, and external assaults such as ransomware.
64-bit Upgrade Consulting
64-bit Processing Consulting
Progent's Microsoft-expert engineers can help you to enhance your servers or workstations from 32 to 64 bits. Progent can help your company to understand the costs and advantages of moving to 64-bit processing, design an efficient upgrade process that minimizes operational interruptions, and offer inexpensive, expert online support to aid you to install 64-bit operating systems and applications on your existing hardware.
Exchange Server 2003 Integration
Exchange 2003 Server Upgrade Consultant
Progent's Microsoft certified support team can show you how to design and deploy a smooth in-place Microsoft Exchange 2003 upgrade strategy that minimizes productivity disruption, simplifies ongoing support demands, and makes your Exchange Server 2003 easy to administer. For complicated multiple server or multi-site upgrades, Progent has the knowledge and experience to finish your move quickly and economically. Progent's Microsoft Exchange 2003 help, repair, and consulting offerings include assistance with the integration of third-party add-ons to Microsoft Exchange Server 2003 that are best aligned to your business goals.
Specialists VMware Site Recovery Manager and NSX Integration
Emergency VMware vCloud Suite Consult
VMware's popular Site Recovery Manager is a component of VMware vCenter that allows you to specify, automate and test a consistent runbook for restoring applications and services rapidly following an outage. Site Recovery Manager provides centrally controlled and automated recovery, application mobility, plus transparent site migration, failback and re-protect. SRM also allows transparent testing for disaster recovery, upgrades and patches and can generate audit reports to verify complete service recovery, validate SLAs and demonstrate disaster recovery compliance. Progent offers the support of a VCDX certified VMware SRM consulting expert to assist your organization to plan, deploy, test and administer a DR system based on VMware Site Recovery Manager.
Enterprise hybrid cloud Consult
Microsoft Azure hybrid cloud integration Specialist
Progent can help you to design and administer cost-effective environments that support Windows and Linux operating systems and applications in either cloud-based solutions or in hybrid network models that utilize physical IT assets along with one or more public cloud services. To assist you to integrate public cloud services with networks, Progent offers a range of public cloud migration services such as Microsoft Azure hybrid cloud design and integration consulting, Amazon Web Services cloud integration, and Amazon Web Marketing Service programming and debugging. Progent has 20 years of background delivering high-level consulting services online, and Progent can make sure you successfully carry out your cloud migration projects on schedule and within your budget.
Windows Server 2008 Security Consultant Services
Network Consultant Windows 2008 R2
Microsoft Windows Server 2008 R2 offers outstanding levels of speed, security, availability, expandability, and flexibility that improve productivity of local, remote, and mobile users. Progent's network professionals can provide cost-effective remote engineering, technical support, and education services to assist you to design, implement, and manage Microsoft Windows Server 2008 R2 to add significant strategic value to your information system.
Support and Setup Support Desk Sharing
CISSP Certified Expert Supplemental Call Center Computer Consultant
Progent's Standard Help Desk Services offer an end-to-end service desk solution that manages all facets of remote desktop support from service requests through ticketing, screen sharing, status tracking, problem solving, and management reports. Support services are provided at a substantial discount off Progent's regular Level 1 desktop service rates, and Progent offers the option of fast as-needed escalation to Level 2 and Level 3 experts to resolve complex issues.
24x7 Microsoft Certified Consultants Windows Server Essentials Backup
Windows Server Essentials Live Migration Consultant Services
Progent's Microsoft-certified consultants offer cost-effective remote consulting and technical support services for Windows Server Essentials. Progent can provide comprehensive project management support so you can design and carry out an efficient move from Microsoft Windows Server Essentials to Microsoft 365 and other Microsoft Cloud platforms and services.
Dynamics GP Report Writer Consulting
Dynamics GP SSRS Technology Professional
Dynamics GP/Great Plains accounting offers analytics and reporting features that allow you to track all business processes, revenues and expenses, and sales patterns with built-in drill-down, query, and reporting functions. Progent's Microsoft Dynamics GP/Great Plains reporting support expertise can enable you to design reports that let you analyze your business more thoroughly, turning uncooked data into valuable management information. Progent is able to enhance your reporting and business analysis by providing Crystal Reports consulting, FRx help, and Microsoft Excel assistance. In addition to delivering reporting consulting, Progent can supply Microsoft .NET consulting, Microsoft SQL Server expertise, and application design with VBasic, XML and other development environments in order to offer specialized business application development and eCommerce applications that integrate seamlessly with Dynamics GP.
Technology Professional Lync Server 2013 Back End Server
After Hours Professional Lync Server 2013 and SharePoint
Microsoft Lync 2013, rebranded Skype for Business, enables organizations of any size to create a manageable and secure communications environment that supports a BYOD computing style with instant messaging (IM), presence, audio/video and web conferencing with app sharing, and both IP-based and PSTN telephony across a wide range of desktop and mobile endpoints. Progent's certified Lync Server 2013 consultants and system integrators can assist you to evaluate the advantages of Lync 2013, design an in-house, cloud-resident (with Microsoft Lync Online) or mixed model appropriate for your present and future plans, implement Lync 2013 so as to speed up your ROI, and provide live online and on-premises training to your IT staff and end users. Progent offers in-depth expertise in key pieces of a Lync 2013 deployment including Microsoft Windows Server, SQL Server Express and Exchange, and Progent can assist you to combine Lync Server 2013 with key Microsoft Office and Microsoft 365 applications such as Outlook and PowerPoint.
24-Hour Cybersecurity Penetration Testing Information Technology Consulting
24-7 Network Security Evaluation Penetration Testing
Stealth intrusion checking is an important component of any overall IT system security plan. Progent's security professionals can perform extensive intrusion checks without the awareness of your company's in-house IT staff. Stealth penetration checking uncovers whether current security monitoring systems such as intrusion detection alerts and event history analysis are correctly set up and actively observed. Progent can implement ongoing automatic PEN testing to define your internal/external attack surface and to detect ways that exploitable vulnerabilities, unsafe configurations, harvested credentials, missing patches, and dangerous IT product defaults can be combined by threat actors into the multi-front attacks typical of the latest variants of ransomware.
Select Topic: