Mississippi Network System Consulting Experts
for Small and Midsize Business Networks:
Online Consultation and Repair
For small company network systems located within the state ofMississippi, Progent's Microsoft and Cisco qualified technical experts can provide phone assistance and remote troubleshooting to resolve your network troubles fast and cost effectively. Progent has developed enterprise-class skills, software tools, and support knowledge bases to troubleshoot and resolve computer network problems without the high cost and delays normally associated with on-site service visits.
If yourMississippibusiness is located outside of the larger urban areas such asJackson, Gulfport, Biloxi, or Hattiesburg, your local network systems support options may be limited in expertise, or unavailable during an emergency. This results in a network environment that is unusable or causing productivity loss due to technical issues going unresolved for too long. Progent’s group of field proven network engineers average more than ten years of real-world computer industry experience, in the trenches of network support, performing a wide variety of technical tasks for a extensive range of clients. This means you get not just the technical expertise needed for the task, but a consultant with field proven methods for applying that expertise to deliver excellent network solutions.
ProSight LAN Watch Server and Desktop Remote Monitoring Service
ProSight LAN Watch is Progent’s server and desktop remote monitoring managed service that incorporates advanced remote monitoring and management (RMM) techniques to help keep your IT system running efficiently by checking the health of critical computers that power your business network. When ProSight LAN Watch uncovers a problem, an alarm is sent automatically to your designated IT staff and your assigned Progent engineering consultant so all looming problems can be resolved before they have a chance to impact productivity. Find out about the complete ProSight line of value-priced outsourced network management services for small businesses.
Broad and In-depth Experience with Business Information Networks
Progent’s group of more than 100 network experts means customers can take advantage of the leverage of over a thousand years of cumulative background and shared knowledge to resolve the most difficult network issues. Progent’s accredited information technology consultants possess the experience to identify solutions fast and deliver them cost effectively.
ProSight IT Asset Management for Organizing Network Documentation
ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, update, retrieve and protect data related to your IT infrastructure, processes, applications, and services. You can instantly locate passwords or serial numbers and be warned about impending expirations of SSL certificates ,domains or warranties. By updating and managing your network documentation, you can save up to half of time thrown away trying to find vital information about your IT network. ProSight IT Asset Management features a centralized location for holding and collaborating on all documents required for managing your business network such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also offers a high level of automation for gathering and relating IT information. Whether you’re planning improvements, performing regular maintenance, or responding to an emergency, ProSight IT Asset Management delivers the knowledge you require as soon as you need it. Learn about Progent's ProSight family of managed IT services for small and mid-size businesses.
The Progent Test and Design Lab at the Herakles/Quality Technology Services Data Center
Progent's Test and Training Lab located at the QTS (formerly Herakles) Internet Data Center in Sacramento can be used for piloting mission-critical applications, developing cost-effective migration methodologies, assessing and optimizing performance, planning or validating business continuity strategies, resolving compatibility issues, and establishing training systems for new technologies. For Progent clients without sufficient internal resources to configure proper test systems, the lab cuts capital outlay and technical risk while keeping vital IT projects on schedule.
Progent's Online Consulting, Development and Training Services for Office Excel and Office 365 Excel
Progent's certified Office Excel and Office 365 Excel application consultants offer a broad variety of online services to assist you to design, program, pilot test, install, manage, and troubleshoot business applications based on any version of Excel, including Office Excel desktop and Office 365 Excel. Progent can assist you to migrate your legacy Excel applications to the newest versions of Excel, integrate Excel with Apple iOS and Google Android smart phones and tablets, and resolve compatibility problems between various versions of Excel. Progent offers as-needed support to clients looking for a fast solution to a specific problem related to Excel and Progent also offers full project management support for migrating or creating line-of-business applications built on Excel. Progent's cost-effective webinar training for Office Excel can be customized to meet the special requirements of individual users or teams.
Full Portfolio of Security Services
Progent's , CISSP, CISM, and ISSAP certified security engineers can help you to perform complete security evaluations, restore operations rapidly from virus attacks, set up firewalls, set up secure mechanisms for off-site and mobile connectivity, install spam and virus filtering and email encryption, and develop a corporate-wide security strategy built around round-the-clock automated monitoring. Progent's ProSight suite of managed security monitoring and management services includes ProSight Active Security Monitoring (ASM) for behavior-based threat detection and ProSight Enhanced Security Protection (ESP) for unified endpoint protection.
Examples of Remote Consulting Services Offered by Progent for Cisco Routers
Some of the typical online Cisco router consulting services offered by Progent's certified Cisco experts are configuring hostname, DHCP, routing tables, clock, and user accounts; setting up iBGP and HSRP, aggregate routing, static or BGP to EIGRP redistribution, and ECN gateways; fixing NAT configurations, routing maps, and BGP peering arrangements; upgrading router's IOS image; setting up and confirming failover; troubleshooting VPN tunnel and routing issues; creating a network diagram and documenting router setup; plus security and availability strategy.
Configuration Manager 2016 Cloud Integration
System Center Configuration Manager 2016 automates software provisioning at scale, centralizes compliance settings management, inventories network assets, protects against company data leakage, provides health monitoring, allows safe end-user self service, and delivers a common control mechanism for managing multi-OS networks based on on-premises, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified SCCM 2016 consultants and Azure cloud integration specialists can help businesses of any size with any facet of planning, installing, operating and repairing a SCCM 2016 solution for on-premises, cloud, or hybrid networks.
Windows Server 2019 Migration Expertise
Progent's Microsoft Gold-certified Windows Server 2019 experts can assist your organization to design and carry out a cost-effective upgrade to Windows Server 2019 using a self-hosted deployment architecture or a hybrid deployment model that integrates cloud-hosted Windows Server Online with on-prem Windows Server 2019. For more information, see Microsoft Windows Server 2019 migration consulting.
Desktop and Mobile Device Unified Configuration Management Consulting
Progent offers Configuration Manager 2016 hybrid cloud integration, Microsoft System Center Configuration Manager planning and deployment and Microsoft Intune expertise to centralize and streamline the management of your PCs and Cloud-connected tablets and smartphones. Progent can help you to upgrade smoothly to Configuration Manager 2016 from an older device management platform or assist you to modify your current SCCM 2016 environment to support your changing IT needs.
Apple macOS and OS X Consulting Services
Progent's consultants offer Apple macOS and OS X clients a variety of IT services such as online Apple macOS and OS X desktop help, help with Mac applications, Office 365 Outlook for Mac and Exchange consulting, Mac protection and connectivity consulting, co-existence between Mac and Windows networks, and one-on-one training. For IT systems based exclusively on Mac or for systems incorporating a mix of Apple macOS and OS X, Linux, and Windows-based servers and workstations, Progent has the background and depth to deal with the challenge of architecting, configuring, and supporting an IT solution that is dependable, protected, efficient, and supportive of your business goals.
Endpoint Security Protection Expertise for Telecommuters
Progent can help small and medium-size organizations to configure endpoint device security defense systems and provide cleanup expertise for remote workers. For details about Progent's endpoint device security protection services for telecommuters, go to network security defense solutions for telecommuters.
Contact a Progent Computer Support Expert
To find out how you can access a Progent computer support expert for remote or on-premises support, call
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24x7x365 Smartphone Synchronization Small Business Computer Consulting
Remote Desktop Consulting Service Firm
Progent's remote connectivity and wireless synchronization experts can help you to design and configure secure access solutions for off-site desktops, notebooks, and wireless handhelds so they integrate seamlessly with your information network, allowing your business to optimize the efficiency of your off-site workers.
IT Support Outsourcing Consultancy
Small Business IT Outsourcing Professionals
Progent is structured to deliver comprehensive remote consulting for all technical areas associated with small company IT networks and offers a variety of strategic, on-demand services such as a part-time CIO to provide advanced IT design and negotiating skills, a Call Center for help desk support, 24x7 server monitoring, spam/virus filtering as an outside-the-firewall service, best-practices project management help for critical projects like site moves oroperating system migrations, connectivity experts for building and maintaining fast and robust network infrastructure, certified security engineers to verify data protection and regulatory compliance, disaster recovery experts to create business continuity plans, and software programmers to write, customize, or repair mission-critical application programs.
Wave 2 Wi-Fi controller Support Outsourcing
2500 Wireless Controller Online Help
Progent's Cisco-certified Wi-Fi consultants can assist you to assess the advantages of using Catalyst Wi-Fi controllers to manage wireless deployments of any scale. Progent can help you to maintain and troubleshoot your current Wi-Fi network or help you plan and carry out a smooth transition from legacy wireless controllers to modern solutions.
WatchGuard Fireware Computer Security Specialist
WatchGuard Firebox M4600 Firewall Security Team
Progent provides support services for WatchGuard Firewall security appliances including the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can help you select, deploy, and manage a WatchGuard Firewall product that aligns with your security requirements and budget. Progent can assist you to manage legacy WatchGuard firewalls or upgrade smoothly to current WatchGuard firewalls.
Service Database Remote Technical Support
Service Reports Network Engineer
Progent uses an enterprise-class support reporting system that records and organizes complete documentation for all delivered services. Unlike many independent consultants or small support organizations who offer minimal documentation or specifics of services done, each service delivered by Progent is accompanied by full documentation. Each Progent consultant has use of the support documentation transmitted by every staff member to each client. The practice of detailing and organizing service records results in more effective service and avoids a variety of common misfortunes such as when a service client is virtually held hostage to a consultant who won’t let go of vital service information.
Top IT Services Windows Server 2019 Hybrid Integration
Windows Server 2019 Kubernetes Containers Integration Support
Progent's Windows Server 2019 disaster recovery/business continuity planning experts can help your business to design a disaster recovery system built around Microsoft's advanced Failover Clustering tools including Cluster Sets, Storage Replica, Storage Spaces Direct, VM Load Balancing, and Cloud Witness.
ISA 2004 Enterprise Edition Server Network Consulting
ISA 2004 Standard Edition Server Technical Consultant
Progent's Microsoft-certified ISA Server consultants have extensive backgrounds with Internet Security and Acceleration Server configuring ISA Server-based security installations for information systems with multiple offices, mobile users, and mission-critical eCommerce applications. Progent's ISA Firewall consultants are available to help your small business in designing and deploying an installation of ISA 2000 Server or ISA 2004 Server that meets your network protection requirements without adversely limiting your IT system accessibility. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or other up-to-date editions of ISA Server.
Automatic Network Infrastructure Mapping Support
ProSight Remote Infrastructure Management Remote Technical Support
Progent’s ProSight WAN Watch is a network infrastructure management service that makes it easy and affordable for small and mid-sized organizations to diagram, track, enhance and troubleshoot their connectivity appliances like switches, firewalls, and access points plus servers, printers, client computers and other networked devices. Incorporating state-of-the-art RMM technology, ProSight WAN Watch makes sure that network diagrams are always current, copies and displays the configuration of almost all devices connected to your network, monitors performance, and generates alerts when potential issues are discovered. By automating complex management and troubleshooting processes, ProSight WAN Watch can knock hours off common chores such as making network diagrams, reconfiguring your network, finding devices that require important software patches, or isolating performance issues.
Onsite Computer Services Problem Escalation Through Teamwork
Company-wide Standards for Best Practices Small Business Network Consultants
Progent’s staff of Microsoft and Cisco Premier Certified consultants average more than a decade of real-world professional background, at the front lines of network support, performing a broad range of IT projects for an extensive mix of customers. Each Progent support professional shares a refined collection of personal best practices which are combined into shared leading practices standards that Progent instills in its consulting personnel. This means that you get not only world-class technical skills, but also a support engineer with field-tested methods for applying technical knowledge to fix real-world network problems quickly.
Technology Consulting Cisco RADIUS Security
Cisco RADIUS Security Online Support Services
Progent’s Cisco Security/VPN professionals and CCIE and CCNP certified support staff can help your small or mid-size business integrate and support Cisco’s security and Virtual Private Network products including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN products include both off-site connectivity and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN products are easy to administer and offer the flexibility to evolve with your growing business needs. Progent’s Cisco-Premier network consultants are familiar with Cisco’s complete family of products targeted at preventing data pilfering, virus and worm outbreaks, DDoS attacks, and other threats to your information system. Progent can show you how to integrate Cisco technology to get safe access, intrusion protection, and comprehensive Identity services based on Cisco ACS using RADIUS security and TACACS to create a central client access control framework for user certification, authorization, and tracking from a graphical Web interface.
Microsoft Exchange Server 2016 Migration Remote Troubleshooting
Exchange 2016 Mailbox migration Professionals
Progent can assist you in all phases of your migration to Microsoft Exchange Server 2016 including designing high availability (HA) system topology for an on-premises, cloud-based or hybrid environment; CAL licensing requirements for Exchange and Windows Server 2012 R2 or later; migrating mailboxes; Windows Hyper-V strategy; specifying mass storage requirements for your VMs, databases and log files; configuring hardware load balancing for high-availability client access services; designing, setting up and validating Exchange Servers and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; updating your firewall; resolving SSL issues; performing client remediation with Office 2010 or greater or Office 365; and setting up Outlook on the web.
Exchange Server 2000 Support and Help
Exchange 2000 Upgrade Upgrade Consultant
Progent is one of the most experienced network support companies for designing email and messaging systems based on Microsoft Exchange 2000 Server. Progent specializes in helping small companies get all the advantages of Exchange Server 2000 for common scenarios such as upgrading from Microsoft Exchange 5.5 Server, moving from an ISP-managed or POP3 e-mail system, and jobbing out your Exchange 2000 Server management.
Microsoft and Cisco Certified On-site Support Consultant Services
24x7 Support Specialists
For medium-size businesses looking for IT consulting services, Progent can deliver an array of options including local service, remote assistance, off-site Call Center, 24x7 support with remote network monitoring, temporary staff augmentation, business relocation support, application programming, and professional consultation. For midsize businesses in California or other regions covered by Progent's onsite consultants, Progent offers expert on-premises help for solving network problems quickly and affordably.
Engineers Microsoft Exchange Server Migration
Exchange Server Migration Professional
Progent's Microsoft-certified consulting experts can assist your organization to assess the value of Exchange Server 2010 for your business and can assist you to design and carry out a smooth migration to Exchange 2010 from Exchange Server 2003 or Exchange Server 2007 that will offer quick return on investment by improving your productivity, lowering the expense of hardware and support, streamlining administration, and consolidating your key communications technologies.
SQL Server 2008 Upgrade Consulting
Microsoft Certified Partner Contract Development MS SQL Server
SQL Server 2005 offers powerful, familiar tools to computer professionals as well as to information workers, lessening the difficulty of designing, deploying, administering, and using enterprise information and database applications on platforms ranging from mobile devices to corporate data networks. The complexity and interconnectivity requirements of Microsoft SQL Server 2005 call for a network consultant with hands-on expertise and wide knowledge in designing and deploying information-based, end-to-end business technology solutions. The expertise of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of professional work involving Microsoft technology, ensures you success in designing, deploying and supporting Microsoft SQL Server 2005 solutions that are well integrated with the Microsoft .NET environment.
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