If your business network is in Mississippi you now have quick phone-based help from a UNIX or Cisco CCIE engineer to fix critical problems that threaten your computer network. Progent offers the services of among the most extensive teams of UNIX and CCIE-certified consulting experts accessible by phone of any independent service firm in the U.S. Rates are affordable, billing is by the minute, engagement is fast, and service is unbeatable.
In case your Mississippi business is based outside of major urban areas including Jackson, Gulfport, Biloxi, or Hattiesburg, support from UNIX, Linux, Sun Solaris, or Mac OS X or Cisco CCIE experts could be problematic during a network crash. This can result in a loss of revenue for your business, angry clients, unproductive employees, and distracted executives. By contacting Progent's online services, you have access to a Certified professional who can provide expertise whenever you require it to get your system operating.
Since Progent bills for remote help on a per-minute basis, your business is invoiced just for support provided. Progent asks for no service activation surcharge. Some remote support firms apply significant minimum payments or bill for each fifteen minutes or longer. Progent's fine granularity and straightforward pricing mechanism avoid big bills for fast solutions.
If your Mississippi business needs online help for UNIX/Linux, Sun Solaris, Apple macOS and OS X or Cisco technology, go to Progent's phone-based help, call 866-776-4368, or refer to Contact Progent.
What Makes Progent's Online Support Services Unique?
Progent's experienced team of online consulting professionals offers a broad array of in-depth computer skills. This enables Progent's online technical support specialists to resolve the most challenging technical problems faster than is feasible with ordinary third-party service organizations or with the internal support resources usually found in small or mid-size companies. Progent has developed the tools and experience to repair technical issues efficiently in a wide variety of network configurations that incorporate combinations of UNIX/Linux, Solaris, Apple macOS and OS X, Microsoft Windows, and Cisco technologies. (Refer to Progent's customer testimonials.)
Progent's UNIX/Linux, Sun Solaris, Apple macOS and OS X, and CCIE service specialists have earned major certifications including Sun Certified Network Administrator, Red Hat RHCE, Red Hat RHCT, Apple ACSA, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Progent's remote support team members also hold a number of high-level Cisco credentials such as Cisco CCIE in Routing/Switching and Security, plus Cisco Certified Network Professional (CCNP), Network Associate (CCNA), Security Professional, Voice Professional, and Design Associate.
To assist businesses that run environments powered by a combination of UNIX, Linux, Solaris, Apple macOS and OS X, and Microsoft operating systems, Progent's remote support team can provide the services of engineers with important Microsoft credentials including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Application Developer (MCAD). To provide company-wide security consulting, Progent offers remote contact with professionals who hold the industry's top security credentials such as Certified Information Security Manager (CISM) Engineers, Certified Information Systems Security Professional (CISSP) experts, and ISSAP consultants. The range of Progent's technical knowledge combined with Progent's cooperative approach to repairing network problems allows service escalation, if appropriate, to specialists with sufficient background to resolve unusually intractable support calls. This accelerates remediation of emergency problems, prevents system downtime, and minimizes technical support bills.
For organizations anywhere in Mississippi, Progent offers fast remote access to a UNIX, Linux, Sun Solaris, Apple macOS or OS X consultant for emergency assistance to repair technical problems that are damaging productivity and are outside the experience of your ordinary network support resources. Progent's UNIX/Linux, Sun Solaris, macOS and OS X, and CCIE-Premier network experts can connect to your network by means of state-of-the-art remote support utilities in order to deliver rapid and affordable diagnosis and resolution of critical computer issues.
Services Progent's Remote Consulting Specialists Can Offer Your Mississippi Company
Progent's service specialists are qualified to deliver advanced assistance for an extensive set of UNIX, Apple Mac, Cisco, and Microsoft technologies including:
Online Expertise for UNIX, Linux, Solaris, and Apple macOS and OS X Environments
Progent's UNIX/Linux, Sun Solaris, and macOS and OS X phone-based computer service team can help Mississippi companies to maintain a broad array of computer products and technologies that include system infrastructure, email solutions, security consulting for computer systems and business processes, Windows integration with UNIX, Linux, Solaris, or Apple macOS and OS X systems, virtual server products for server consolidation and centralized administration, and transitioning from outdated systems to contemporary environments based on updated versions of UNIX/Linux, Solaris, macOS and OS X, or Windows.
Progent's service professionals can provide online technical help for systems powered by leading variants of the UNIX operating system including:
macOS and OS X,
SGI/Irix or common Linux platforms such as
Debian GNU/Linux and
Cisco Network Architecture and Security Solutions
Progent is unmatched in the network support arena for providing immediate and economical access to Cisco Certified Internetwork Experts (CCIEs). CCIEs are high-level network professionals who qualify for this prestigious certification by passing thorough testing given by Cisco. Most Cisco CCIEs work for large enterprises or nationwide Internet service providers (ISPs), and consequently their expertise is not conveniently accessible to smaller companies.
Progent is among the few IT technology support organizations that ensures that CCIEs stay available to help small and mid-size businesses. Also, Progent facilitates convenient communication with a CCIE by telephone so you can benefit from immediate assistance for urgent system problems that are impacting your business but are beyond the experience of your usual system support group. Progent's CCIE engineers can connect to your network using sophisticated remote troubleshooting tools in order to provide rapid and affordable diagnosis and remediation of urgent system trouble.
CCIE and CCNP Authorized consultants from Progent can help you to design, implement, and maintain a converged information system that can streamline business processes, reduce expenses, and speed the path to positive ROI. By offering Cisco integrated services routers expertise with Catalyst switches support and Cisco wireless technology integration assistance, Progent can dramatically improve the strategic value of your integrated network in Mississippi. For additional information on Progent's support for Cisco network appliances, see Cisco Network Consulting Expertise.
Microsoft Partner for Remote Expertise for MS Windows
Progent's Microsoft-expert online service professionals offer computer system troubleshooting and IT help for all Microsoft server products. Progent is a Microsoft Certified Partner and can provide your organization the assistance of support engineers who can help you with a broad range of technology expertise including
Windows Server 2019 migration services,
Windows Server 2016 hybrid cloud integration,
Windows Server 2012 R2 consulting,
Windows Server 2008 R2 maintenance,
Microsoft Exchange 2016 Server migration, Microsoft Exchange 2013 configuration,
Exchange 2010 maintenance,
SharePoint Server 2016 migration consulting services,
SharePoint Server 2019 planning and configuration,
Skype for Business planning and deployment support and Lync 2010 maintenance, Microsoft Forefront TMG management and ISA Server 2006 maintenance, MS SQL Server 2017 expertise,
Microsoft SQL Server 2016 migration and development, and Microsoft SQL Server 2014 support,
System Center 2016 Operations Manager hybrid cloud infrastructure monitoring and analytics,
Microsoft System Center 2012 Operations Manager network monitoring,
Project Server planning,
SBS Server 2011 consulting, and
Windows Essentials migration and cloud integration.
Premier Network Security Consultants
Progent offers you access to qualified CISA, CISM, and ISSAP security professionals who offer a variety of system protection solutions that can enhance the defenses of your UNIX, Linux, Solaris, or macOS and OS X network against internal or external threats or assist you to recover quickly from a breach. Security solutions available from Progent include: in depth security audits using platforms such as GFI LANguard NSS, AMAP Application Scanner, and utilities from Metasploit and Netcat; fast recovery from virus and worm assaults; setting up firewalls; planning safe architectures for off-site and mobile access; securing your messaging system against viruses, spam and directory harvest attacks; and setting up continual network monitoring. To find out more on Progent's security support for small and medium-size businesses, go to Progent's Consulting Services for System Security.
Applications Services: Training, Programming, Problem Solving
Progent's Mac technology consultants can promote the creative aspect of Macintosh computing by offering help services and training in imaging, sound, and motion video. Progent's support professionals can provide help in a variety of Apple Mac programs such as Adobe Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with special projects such as capturing or digitizing audio or video or setting up an audio/video post-production studio.
Progent's Application Experts Group offers in-depth consulting expertise and education in special application fields including Enterprise Requirements Planning, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also offers expertise, custom programming, and training for popular Microsoft applications such as CRM, Office Project, Office Word, and Microsoft Excel. To learn more about Progent's expertise, customization, and education services for UNIX/Linux, Sun Solaris, macOS and OS X, or Microsoft applications, see Progent's Applications Experts Services.
Help Desk Call Center Support and Outsourcing Alternatives
Progent provides three support programs for Help Desk Call Center assistance that include UNIX, Linux, Solaris, macOS and OS X, Cisco and Microsoft Help Desk Call Center Outsourcing Services, Virtual Help Desk Support Services, and Helpdesk Process Consulting and Staffing Services.
Progent's Help Desk Outsourcing Services are intended mainly for companies who require the timely availability of an effective Help Desk Call Center but who have limited funds and internal support resources. Progentís Virtual Help Desk is a seamless supplement to your current Helpdesk staff. Progent can operate as a main Help Desk Call Center for your organization, serve as an escalation alternative for the most challenging technical issues, or be available in those situations when your ordinary service providers are too busy. Progent's Call Center Consulting Services can assist you in building an effective new Help Desk Call Center or enhancing your current one, evaluating or customizing Call Center application software to address the special requirements of your business, or providing supplemental personnel to operate remotely in conjunction with your internal Help Desk group to deal with high-demand scenarios such as software migrations. To find out additional information on Progent's Help Desk outsourcing, refer to Progent's Help Desk Services.
Progent's Remote Service Tools
Progent has developed an arsenal of customized tools, refined over more than a decade of use, focused on enabling the most advanced quality of efficiency for delivering online technical help and troubleshooting for small and midsize business information networks. Progent offers secure VPN support for gateways from a variety of popular sources such as Microsoft, Cisco, Netscreen and Checkpoint. Protected VPN offsite access enables the engineers of Progent's online support team to link to your system without violating network security.
Progent's advanced customer support database application stores comprehensive histories of all service provided to Progent's clients. Every authorized Progent staff engineer has access to the history of services rendered to each customer by any team engineer. This database of issues and fixes is structured as an easily retrievable internal knowledge base that permits Progent's online technical engineers to communicate their experiences with the whole team to ensure that the quality of Progent's technical support improves over time. Progent's partnerships with major vendors including Cisco and Microsoft permit access to additional vast support knowledge bases and to vendors' internal support staff that enable Progent's online service experts to arrive at the best resolutions quickly.
Talk to a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Network Support Specialist Immediately
To see how to contact a UNIX, Linux, Sun Solaris, Apple macOS or OS X engineer or a Cisco certified CCIE for emergency phone-based consulting expertise in Mississippi, phone 1-800-993-9400 or go to Expert Online Computer Help.