If your company computer network is in Mississippi you can now get quick phone-based help from a UNIX, Linux, Sun Solaris, Mac OS X or CCIE-certified support specialist to help with complex problems affecting your computer network. Progent maintains one of the largest groups of UNIX and Cisco CCIE consulting experts accessible remotely of any nationwide service firm in the United States. The cost is competitive, charges are by the minute, sign-up is quick, and service is unbeatable.
In case your Mississippi office is situated some distance from larger metropolitan neighborhoods like Jackson, Gulfport, Biloxi, or Hattiesburg, the availability of UNIX, Linux, Sun Solaris, or Mac OS X or CCIE-certified engineers may be limited when there's a crisis. This can cause a drop in revenue for your business, angry clients, unproductive workers, and distracted management. By utilizing Progent's online services, you have access to a Premier consultant ready to provide help when you have to have it to get your computer network on line.
Because Progent bills for remote help per minute, your company owes just for services delivered. Progent imposes no startup fee. Many online service firms demand large minimum time requirements or bill for every quarter hour or longer. Progent's by-the-minute granularity and simple pricing model do away with big bills for fast solutions.
If your Mississippi company requires online help for UNIX/Linux, Sun Solaris, Apple macOS and OS X or Cisco technology, go to Progent's phone-based support, call 866-776-4368, or see Contact Progent.
Why is Progent's Online Support Program Unique?
Progent's experienced team of remote consulting engineers possesses a wide range of in-depth information technology knowledge. This allows Progent's remote technical support specialists to resolve the most challenging network trouble faster than is possible with ordinary third-party support firms or with the in-house IT resources commonly available to small or mid-size companies. Progent has developed the technology and experience to fix problems efficiently in a wide variety of computer configurations that feature mixtures of UNIX, Linux, Solaris, Apple macOS and OS X, Microsoft Windows, and Cisco technologies. (Check out Progent's customer testimonials.)
Progent's UNIX, Linux, Solaris, Apple macOS and OS X, and CCIE support experts have qualified for major certifications including Sun Certified Network Administrator, Red Hat Certified Engineer (RHCE), Red Hat RHCT, Apple Certified System Administrator, Apple Certified Support Professional, and Technical Coordinator (ACTC). Progent's remote service experts also hold a number of key Cisco certifications such as Cisco Certified Internet Expert (CCIE) in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional (CCNP), Network Associate (CCNA), CCSP, CCVP, and Design Professional.
To help businesses who operate networks featuring a mix of UNIX, Linux, Solaris, macOS and OS X, and Microsoft Windows operating systems, Progent's online service group can provide the assistance of engineers with important Microsoft credentials including Microsoft Certified Systems Engineer, Desktop Support Technician, and Solution Developer (MCSD). For delivering high-level security consulting, Progent provides remote support from professionals who have earned major security credentials including Certified Information Security Manager consultants, Certified Information Systems Security Professional specialists, and ISSAP engineers. The scope of Progent's expertise combined with Progent's group approach to repairing network problems streamlines trouble ticket escalation, if needed, to specialists with sufficient background to resolve unusually intractable problems. This speeds up remediation of urgent problems, avoids system downtime, and minimizes maintenance invoices.
For organizations anywhere in Mississippi, Progent allows virtually instant online access to a UNIX/Linux, Sun Solaris, macOS or OS X engineer for emergency expertise to fix technical issues that are threatening business productivity and are not within the experience of your local network service organization. Progent's UNIX/Linux, Solaris, macOS and OS X, and Cisco CCIE-Certified service team can connect to your system using the latest remote troubleshooting utilities in order to perform fast and affordable evaluation and remediation of serious IT issues.
Troubleshooting Services Progent's Remote Consulting Specialists Can Offer Your Mississippi Company
Progent's service specialists are qualified to offer expert support for an extensive array of UNIX/Linux, Apple, Cisco, and Windows solutions including:
Remote Support Services for UNIX/Linux, Solaris, and macOS and OS X Systems
Progent's UNIX, Linux, Sun Solaris, and Apple macOS and OS X remote technical service staff can assist Mississippi companies with an extensive array of computer products and technologies that include system architecture, email solutions, security consulting for computer systems and business operations, Microsoft Windows integration with UNIX, Linux, Sun Solaris, or macOS and OS X systems, virtual server options for processor economization and centralized administration, and moving from dated applications to contemporary environments based on updated versions of UNIX/Linux, Solaris, Apple macOS and OS X, or Microsoft Windows.
Progent's support professionals offer online technical help for computers based on major variants of the UNIX operating system including:
Apple macOS and OS X,
IBM AIX Open UNIX,
HP-UX (Hewlett Packard UNIX),
Berkeley UNIX (BSD),
Silicon Graphics IRIX (SGI/IRIX) or familiar Linux platforms such as
Cisco Network Infrastructure and Security Technology
Progent leads the IT consulting arena for providing fast and economical access to Cisco Certified Internetwork Experts (CCIEs). CCIEs are high-level networking consultants who qualify for this rare certification only after intense testing administered by Cisco. Usually Cisco CCIEs work for large enterprises or nationwide Internet service providers, and as a result their expertise is not readily accessible to smaller companies.
Progent is among the rare IT technology consulting organizations that ensures that Cisco CCIEs stay available to assist small and mid-size companies. In addition, Progent offers quick communication with a CCIE by telephone so you can benefit from immediate help for urgent network problems that are hurting your productivity but are not within the competence of your usual network support providers. Progent's CCIE engineers can tie into your network using secure remote support technology in order to execute quick and cost-effective analysis and repair of urgent system trouble.
Cisco Certified engineers from Progent can help your company to architect, setup, and maintain an integrated information system that can simplify operations, cut costs, and speed time to productivity. By offering Cisco broadband routers expertise with Cisco Catalyst switches support and Cisco wireless technology integration assistance, Progent can dramatically enhance the business value of your information network in Mississippi. For more information about Progent's expertise in Cisco infrastructure, visit Cisco Technology Engineering Support.
Microsoft Partner for Online Consulting for MS Windows
Progent's Microsoft-expert remote service professionals can deliver network problem solving and consulting support for the complete line of Microsoft server products. Progent is a Microsoft Certified Partner and can provide your business the assistance of consulting professionals who can help you with a wide variety of platform expertise including
Windows Server 2019 migration services,
Windows Server 2016 hybrid cloud integration,
Windows Server 2012 R2 migration,
Windows Server 2008 support,
Microsoft Exchange 2019 integration,
MS Exchange 2016 Server planning and deployment, Exchange Server 2013 configuration,
Microsoft Exchange Server 2010 management,
SharePoint Server 2016 migration and hybrid integration consulting,
SharePoint Server 2019 planning and deployment,
Skype for Business configuration support and Lync Server 2010 maintenance, Microsoft Forefront Threat Management Gateway 2010 administration and ISA Server 2006 migration, MS SQL Server 2017 expertise,
Microsoft SQL Server 2016 migration and programming, and Microsoft SQL Server 2014 support,
System Center 2016 Operations Manager (SCOM 2016) hybrid cloud monitoring and analytics,
Microsoft System Center 2012 Operations Manager (SCOM 2012) network monitoring,
Project Server planning,
Small Business Server 2011 support, and
Windows 2012 R2 Essentials cloud integration.
Certified Network Security Experts
Progent offers you access to qualified CISA, CISM, and ISSAP security consultants who can deliver a variety of system protection services that can improve the immunity of your UNIX/Linux, Solaris, or Apple macOS and OS X environment against internal or external threats or help you to recover rapidly from a breach. Security solutions available from Progent include: extensive security audits using utilities such as GFI LANguard Network Security Scanner, EEYE Vulnerability Scanner, and utilities from Solar Winds and Hydra; quick recuperation from malicious attacks; integrating firewalls; designing safe techniques for remote and mobile connectivity; protecting your messaging system against viruses, spam and directory harvest attacks; and setting up continual proactive monitoring. For additional information on Progent's security services for small and midsize companies, go to Progent's Consulting Services for System Security.
Applications Support: Training, Development, Problem Solving
Progent's Mac technology experts can support the creative facets of Macintosh environments by offering help services and training in graphics, audio, and motion video. Progent's support professionals can provide help in a variety of Apple Mac applications such as Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with specific projects such as capturing or digitizing audio or video or configuring an audio/video production studio.
Progent's Application Experts Team can supply professional engineering expertise and training in special application areas including ERP, MRP, custom financial systems, and Customer Relationship Management. Progent also can provide consulting, programming, and education for familiar Microsoft applications such as CRM, Microsoft Office Project, Word, and Office Excel. To find out additional information on Progent's consulting, customization, and education offerings for UNIX/Linux, Solaris, macOS and OS X, or Microsoft applications, visit Progent's Applications Experts Services.
Help Desk Support Options
Progent provides a variety of support programs for Call Center assistance : UNIX, Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft Help Desk Call Center Outsourcing Services, Virtual Helpdesk Services, and Helpdesk Consulting and Staffing Services.
Progent's Call Center Outsourcing Services are designed primarily for businesses who need the immediate availability of an effective Help Desk but who have limited budgets and IT management bandwidth. Progentís Virtual Help Desk is a seamless supplement to your current Help Desk team. Progent can act as a main Help Desk for your organization, represent an escalation resource for the most challenging network issues, or be ready in those instances when your ordinary service providers are swamped. Progent's Help Desk Call Center Consulting Services can assist you in building an efficient new Call Center or improving your current one, selecting or customizing Help Desk application software to address the particular needs of your business, or adding temporary staff to work online with your in-house Help Desk Call Center group to deal with demanding scenarios like software migrations.
Progent is a Microsoft Partner and has a skilled team of Cisco-authorized networking experts. Progent's Help Desk Call Center staff of seasoned UNIX/Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft professionals are available to provide your customers easy communication with a reliable support team with years of experience in telephone-based support and remote access repair service for small and midsize business networks. Progent's concentration is on giving the Help Desk Call Center a respected image as a key contributor to business performance, and Progent's target is to fix and not just document problems. For more about Progent's Help Desk service and outsourcing, visit Progent's Help Desk Services.
Progent's Remote Service Tools
Contact a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Technical Assistance Specialist Now
Progent's sophisticated service database application stores comprehensive documentation of all service provided to Progent's customers. Every authorized Progent staff consultant has the benefit of the history of support delivered to each customer by any team member. This archive of trouble tickets and solutions is structured as a conveniently searchable proprietary database that allows Progent's online technical engineers to communicate their experiences company-wide to ensure that the value of Progent's technical support improves over time. Progent's partnerships with key industry leaders such as Cisco and Microsoft make available additional vast technical support knowledge bases and to manufacturers' internal support staff that enable Progent's remote consulting experts to arrive at the best resolutions quickly.
To see how you can ask a UNIX/Linux consultant or a Certified CCIE for emergency phone-based consulting expertise in Mississippi, phone 1-800-993-9400 or visit Urgent Online Computer Help.