If your company network is inMississippiyou can now get quick online technical support from a UNIX, Linux, Solaris, Apple Mac OS X or Cisco CCIE professional to resolve emergency issues affecting your computer network. Progent maintains among the largest teams of UNIX, Linux, Solaris, Apple Mac OS X and CCIE-certified support professionals accessible remotely of any independent service firm in the U.S. The cost is reasonable, charges are per minute, engagement is immediate, and support is unbeatable.
If yourMississippismall business is based far from more populated urban neighborhoods such asJackson, Gulfport, Biloxi, or Hattiesburg, access to UNIX or Cisco CCIE engineers could be problematic during an emergency. This could mean a drop in income for your business, angry clients, idle employees, and defocused management. By utilizing Progent's remote support, you have access to a Premier engineer ready to offer expertise whenever you need it to get your network running.
Because Progent charges for remote support on a per-minute basis, your business pays just for services delivered. Progent asks for no initialization surcharge. Many remote service companies apply significant minimum payments or bill for each fifteen minutes or longer. Progent's fine granularity and straightforward pricing mechanism do away with unexpectedly large tabs for speedy repairs.
If your Mississippi company requires online support for UNIX/Linux, Solaris, macOS and OS X or Cisco technology, go to Progent's online support, phone
What Makes Progent's Online Support Program Special?
Progent's experienced staff of online support professionals has a wide range of in-depth information technology knowledge. This allows Progent's remote technical support specialists to deal successfully with the most complex technical problems more quickly than is feasible with ordinary third-party support firms or with the in-house support resources usually found in smaller businesses. Progent has refined the technology and experience to repair problems economically in many different network configurations that feature combinations of UNIX/Linux, Solaris, macOS and OS X, Microsoft, and Cisco products. (Check out Progent's client testimonials.)
Progent's UNIX/Linux, Sun Solaris, macOS and OS X, and CCIE support experts have been awarded professional credentials including Sun Certified Network Administrator, Red Hat RHCE, Red Hat Certified Technician (RHCT), Apple Certified System Administrator, Support Professional (ACSP), and Technical Coordinator (ACTC). Progent's remote support team members also have a number of key Cisco certifications including Cisco Certified Internet Expert (CCIE) in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional, Network Associate (CCNA), Security Professional, Voice Professional (CCVP), CCDA and CCDP.
In order to help companies that maintain networks featuring a combination of UNIX, Linux, Solaris, macOS and OS X, and Microsoft operating systems, Progent's online support team offers the assistance of consultants who hold prestigious Microsoft certifications such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Application Developer (MCAD). For delivering advanced security expertise, Progent offers phone-based support from professionals who hold a variety of security credentials such as Certified Information Security Manager Engineers, Certified Information Systems Security Professional experts, and Information System Security Architecture Professional (ISSAP) engineers. The range of Progent's expertise coupled with Progent's group approach to fixing network problems streamlines trouble ticket escalation, if appropriate, to experts with relevant competence to deal with particularly tough jobs. This speeds up resolutions of urgent problems, prevents network disruption, and reduces technical support invoices.
For businesses in the state of Mississippi, Progent allows fast online access to a UNIX/Linux, Sun Solaris, Apple macOS or OS X specialist for emergency expertise to repair technical issues that are impacting productivity and are not within the comfort zone of your ordinary computer service resources. Progent's UNIX, Linux, Sun Solaris, Apple macOS and OS X, and CCIE-Premier support professionals can connect to your computer environment using the latest remote support tools that allow them to deliver fast and economical analysis and repair of critical network problems.
Services Progent's Remote Support Specialists Can Offer Your Mississippi Business
Progent's network engineers are qualified to provide expert help for a comprehensive set of UNIX/Linux, Apple Mac, Cisco, and Microsoft technologies such as:
Online Support Services for UNIX, Linux, Solaris, and macOS and OS X Environments
Progent's UNIX, Linux, Solaris, and macOS and OS X remote technical support staff can assist Mississippi companies to maintain an extensive assortment of information products and technologies such as system architecture, messaging solutions, security expertise for computer systems and company operations, Windows coexistence with UNIX/Linux, Sun Solaris, or Apple macOS and OS X platforms, VMware products for processor economization and centralized administration, and migration from legacy applications to modern environments based on updated versions of UNIX, Linux, Solaris, macOS and OS X, or Microsoft Windows.
Progent's service experts offer online troubleshooting for computers based on popular versions of the UNIX operating system including: macOS and OS X, Solaris, IBM AIX Operating System, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO and SGI/Irix or mainstream Linux packages including RedHat Linux, SUSE, Debian GNU/Linux and Slackware Linux.
Cisco Network Architecture and Security Technology
Progent leads the network support industry for providing immediate and affordable communication with Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are elite networking consultants who qualify for this advanced credential by completing strenuous testing administered by Cisco. Usually Cisco CCIEs are hired by large enterprises or nationwide Internet service providers, and so their expertise is not easily available to smaller companies.
Progent is one of the only network support organizations that ensures that CCIEs stay accessible to support small and mid-size organizations. In addition, Progent offers quick communication with a Cisco CCIE via phone so that you can benefit from immediate help for complex network issues that are hurting your productivity but are beyond the competence of your local network support group. Progent's CCIE consultants can connect to your environment using state-of-the-art on-line support technology in order to perform fast and economical diagnosis and resolution of urgent network anomalies.
CCIE Premier consultants from Progent can help you to plan, setup, and support a converged network infrastructure that can streamline business processes, reduce costs, and accelerate time to productivity. By offering Cisco integrated services routers experience with Catalyst switches support and Cisco Aironet wireless products configuration assistance, Progent can significantly enhance the business value of your information system in Mississippi. To see more information about Progent's support for Cisco infrastructure, refer to Cisco Network Engineering Services.
Microsoft Partner for Phone-based Consulting for Windows
Progent's Microsoft-certified online support professionals can deliver computer problem solving and IT assistance for all Microsoft server products. Progent is a Microsoft Certified Partner and can offer your organization the assistance of support professionals who can help you with a wide variety of platform expertise including
Microsoft Windows Server 2019 migration consulting,
Windows Server 2016 hybrid cloud integration,
Windows Server 2012 R2 consulting,
MS Exchange 2019 Server deployment,
MS Exchange 2016 planning and deployment, Microsoft Exchange 2013 integration,
SharePoint 2019 planning and integration,
SharePoint 2016 migration consulting,
Microsoft Teams expertise,
Skype for Business planning and deployment consulting and Microsoft Lync maintenance, Microsoft Forefront Threat Management Gateway 2010 management and ISA Server maintenance, Microsoft SQL Server 2019 planning and deployment consulting, MS SQL Server 2017 consulting,
Microsoft SQL Server 2016 integration and programming, and SQL Server 2014 support,
System Center 2016 Operations Manager (SCOM 2016) hybrid cloud monitoring,
Microsoft System Center 2012 Operations Manager (SCOM 2012) network monitoring,
Project Server and Server Online training,
Small Business Server support, and
Windows Essentials migration and cloud integration.
Premier Network Security Experts
Progent offers you access to accredited CISM and ISSAP security engineers who offer a variety of security solutions to strengthen the immunity of your UNIX, Linux, Sun Solaris, or Apple macOS and OS X network against assaults or assist you to revive fast from an attack. Security solutions provided Progent include: comprehensive security evaluation using platforms such as GFI LANguard, EEYE Vulnerability Scanner, and utilities from Solar Winds and Netcat; fast recovery from malicious assaults; setting up firewalls; planning safe techniques for off-site and mobile connectivity; protecting your email infrastructure from spam and directory harvest attacks; and implementing round-the-clock proactive monitoring. To find out more information on Progent's security expertise for small and midsize companies, visit Progent's Professional Support for Network Security.
Applications Services: Webinar Training, Programming, Problem Solving
Progent's Apple Mac technology consultants can promote the creative facets of Mac environments by offering help services and training in imaging, sound, and motion video. Progent's support professionals can provide help in a variety of Mac applications such as Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with special projects such as capturing or digitizing audio or video or configuring an audio/video post-production studio.
Progent's Application Experts Team offers in-depth consulting expertise and education in special application fields such as ERP, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also offers consulting, programming, and training for familiar Microsoft applications such as Microsoft CRM, Office Project, Microsoft Office Word, and Office Excel. For more information about Progent's consulting, custom programming, and education offerings for UNIX, Linux, Solaris, Apple macOS and OS X, or Microsoft applications, visit Progent's Applications Experts Group.
Help Desk Support Alternatives
Progent offers a variety of support programs for Help Desk Call Center services : UNIX/Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft Help Desk Outsourcing Support Services, Virtual Helpdesk Services, and Call Center Process Consulting and Staffing Services.
Progent's Call Center Outsourcing Services are designed mainly for companies who need the immediate availability of an effective Call Center but who have relatively small budgets and internal support bandwidth. Progent’s Virtual Help Desk is a transparent supplement to your current Help Desk team. Progent can operate as a primary Help Desk Call Center for your business, serve as an escalation alternative for tough network problems, or be ready in those situations when your other resources are swamped. Progent's Help Desk Call Center Consulting Services can assist you in building an effective new Help Desk or enhancing your existing one, evaluating or customizing Help Desk Call Center application software to address the special needs of your business, or providing supplemental staff to operate online with your internal Call Center resources to deal with high-demand scenarios such as system upgrades. For additional information concerning Progent's Help Desk Call Center service and outsourcing, refer to Progent's Help Desk Support.
Progent's Remote Technical Support Technologies
Progent has developed an arsenal of optimized technologies, refined over more than a decade of field experience, focused on promoting the highest standard of service for providing online engineering support and repair for small and medium-size company information networks. Progent provides secure VPN support for VPN gateways from a variety of popular companies such as Microsoft, Cisco, Netscreen and Checkpoint. Protected VPN online connectivity allows the experts of Progent's remote service group to connect to your network without violating network security.
Progent's advanced service reporting application keeps comprehensive histories of all support provided to Progent's customers. Every active Progent team engineer has access to the history of support rendered to each client by any staff member. This history of problems and fixes is structured as a conveniently retrievable internal database that enables Progent's remote support experts to share their experiences with the whole team to ensure that the effectiveness of Progent's support grows daily. Progent's certifications with major industry leaders including Cisco and Microsoft permit access to additional extensive support knowledge bases as well as to vendors' internal support personnel that enable Progent's online service specialists to arrive at the best solutions quickly.
Talk to a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Network Support Specialist Now