If your company information network is inMississippiyou can depend on fast remote help from a UNIX, Linux, Sun Solaris, Mac OS X or Cisco CCIE consultant to assist with the toughest problems that threaten your IT network. Progent retains among the most extensive teams of UNIX, Linux, Sun Solaris, Mac OS X and Cisco CCIE consulting experts accessible remotely of any nationwide support organization in the U.S. Rates are reasonable, billing is by the minute, sign-up is fast, and service is world class.

If yourMississippioffice is based some distance from larger urban neighborhoods includingJackson, Gulfport, Biloxi, or Hattiesburg, the availability of UNIX, Linux, Sun Solaris, or Mac OS X or CCIE-certified experts could be problematic during a crisis. This can result in a drop in income for your company, angry customers, idle employees, and distracted executives. By calling Progent's online services, you can get in touch with a Premier professional ready to offer expertise when you have to have it to get your computer network operating.

Because Progent bills for online help on a per-minute basis, your company is invoiced just for technical help provided. Progent asks for no startup charge. Many online support companies demand significant minimum time requirements or bill for every quarter hour or longer. Progent's one-minute granularity and straightforward pricing model save you from big tabs for quick repairs.

If your Mississippi company requires technical assistance for UNIX/Linux, Solaris, macOS and OS X or Cisco technology, go to Progent's online support, call 866-776-4368, or go to Contact Progent.

What Makes Progent's Remote Technical Support Services Special?
Progent's seasoned staff of online consulting professionals possesses a broad array of in-depth information technology knowledge. This allows Progent's online technical support specialists to deal successfully with the most complex technical problems more quickly than is possible with typical third-party support firms or with the in-house IT staff usually found in small or mid-size companies. Progent has developed the tools and skills to fix problems efficiently in a wide variety of network environments that incorporate mixtures of UNIX/Linux, Sun Solaris, Apple macOS and OS X, Microsoft, and Cisco technologies. (Check out Progent's customer testimonials.)

Progent's UNIX, Linux, Solaris, macOS and OS X, and CCIE engineers have earned professional certifications including Sun Certified Network Administrator, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician (RHCT), Apple Certified System Administrator, Apple Certified Support Professional, and Technical Coordinator (ACTC). Progent's remote support team members also hold a number of high-level Cisco certifications such as Cisco CCIE in Routing and Switching and Voice, plus Cisco Certified Network Professional, Network Associate (CCNA), Security Professional, CCVP, CCDA and CCDP.

In order to assist companies that operate environments incorporating a combination of UNIX/Linux, Apple macOS and OS X, and Microsoft operating systems, Progent's remote service group can provide the help of support specialists who hold prestigious Microsoft certifications including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Application Developer (MCAD). To provide advanced security consulting, Progent provides phone-based contact with engineers who have earned major security certifications such as Certified Information Security Manager Engineers, Certified Information Systems Security Professional (CISSP) experts, and Information System Security Architecture Professional (ISSAP) engineers. The range of Progent's expertise combined with Progent's group approach to fixing network problems streamlines service escalation, if needed, to specialists with relevant competence to resolve particularly intractable problems. This speeds up remediation of serious problems, prevents system downtime, and minimizes maintenance bills.

For businesses in the state of Mississippi, Progent enables virtually instant remote contact with a UNIX, Linux, Sun Solaris, macOS or OS X specialist for critical expertise to troubleshoot network issues that are damaging business productivity and are not within the comfort zone of your ordinary computer maintenance group. Progent's UNIX, Linux, Sun Solaris, macOS and OS X, and CCIE-Certified network experts can analyze your network with advanced remote troubleshooting tools in order to provide fast and economical evaluation and remediation of critical network issues.

Troubleshooting Services Progent's Remote Support Specialists Can Provide Your Mississippi Company
Progent's network consultants are qualified to offer advanced assistance for a comprehensive set of UNIX, Apple, Cisco, and Windows solutions such as:

Remote Support Services for UNIX/Linux, Sun Solaris, and macOS and OS X Environments
Progent's UNIX/Linux, Solaris, and macOS and OS X remote computer support staff can help Mississippi companies to maintain a large assortment of computer products and technologies such as network infrastructure, email support, security expertise for networks and company processes, Windows coexistence with UNIX/Linux, Sun Solaris, or Apple macOS and OS X systems, VMware technologies for processor economization and centralized management, and transitioning from outdated systems to contemporary solutions powered by updated versions of UNIX, Linux, Solaris, Apple macOS and OS X, or Windows.

Progent's support professionals can provide online technical help for computers based on popular versions of the UNIX platform such as: Apple macOS and OS X, Sun Solaris, IBM AIX Operating System, HP-UX, BSD, SCO and Silicon Graphics IRIX (SGI/IRIX) or familiar Linux products such as RedHat Linux, SUSE, Debian GNU/Linux and Slackware.

Cisco Network Infrastructure and Security Solutions
Progent leads the IT consulting arena for providing fast and affordable communication with Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are high-level network engineers who earn this prestigious credential only after intense examinations administered by Cisco. Most CCIEs work for large corporations or nationwide Internet service providers, and consequently their services are not readily available to smaller companies.

Progent is among the rare computer service providers that makes sure that Cisco CCIEs stay accessible to support small and mid-size companies. Also, Progent can provide quick access to a Cisco CCIE via telephone so that you can receive timely help for urgent network problems that are impacting your productivity but are outside the scope of your ordinary IT support personnel. Progent's CCIE consultants can connect to your environment via secure on-line troubleshooting technology to perform fast and affordable analysis and remediation of urgent system trouble.

Cisco Authorized experts from Progent can help your business to architect, configure, and support an integrated information system that can simplify operations, lower costs, and speed the path to productivity. By offering Cisco integrated services routers expertise with Catalyst switches consulting services and Aironet wireless products configuration help, Progent can significantly enhance the strategic value of your network infrastructure in Mississippi. For more information concerning Progent's expertise in Cisco infrastructure, see Cisco Network Consulting Expertise.

Microsoft Partner for Remote Expertise for Microsoft Windows
Progent's Microsoft-premier remote service experts can deliver network troubleshooting and IT assistance for the complete line of Microsoft server products. Progent is a Microsoft Certified Partner and can offer your company the assistance of consulting engineers who can assist you with a broad variety of technology practice areas including Windows Server 2019 migration services, Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 migration, Windows Server 2008 support, MS Exchange 2019 planning and configuration, MS Exchange 2016 Server migration, Exchange 2013 consulting, Exchange Server 2010 management, SharePoint Server 2016 migration and hybrid deployment consulting, SharePoint 2019 design and integration, Microsoft Skype for Business integration support and Lync Server maintenance, Forefront Threat Management Gateway administration and ISA Server 2006 migration, MS SQL Server 2019 planning and deployment consulting, Microsoft SQL Server 2017 consulting, Microsoft SQL Server 2016 migration and development, and Microsoft SQL Server 2014 support, System Center 2016 Operations Manager (SCOM 2016) hybrid cloud infrastructure monitoring, System Center 2012 Operations Manager monitoring and reporting, Project Server and Server Online planning, SBS Server consulting, and Windows Essentials migration and cloud integration.

Premier Security Specialists
Progent offers you the services of accredited CISM, CISSP and ISSAP security consultants who offer a variety of security solutions to improve the immunity of your UNIX, Linux, Sun Solaris, or macOS and OS X environment against assaults or help your business to recuperate fast from an attack. Security solutions offered by Progent include: comprehensive security audits using platforms such as GFI LANguard Network Security Scanner, NMAP Port Scanner, and products from Solar Winds and Nikto; rapid recuperation from virus and worm attacks; setting up firewalls; designing safe techniques for remote and mobile access; securing your email system against spam and DHA attacks; and setting up round-the-clock automated monitoring. To read additional information concerning Progent's security support for small and midsize companies, refer to Progent's Consulting Expertise for System Security.

Applications Services: Online Classes, Custom Programming, Integration
Progent's Apple Mac technology consultants can support the creative facets of Macintosh computing by offering consulting services and training in graphics, audio, and video. Progent's consultants offer help in a range of Mac applications such as Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with specific projects such as capturing or digitizing audio or video or setting up an audio/video production studio.

Progent's Application Experts Group can supply in-depth engineering support and education in special application fields including ERP, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also can provide consulting, customization, and education for Microsoft business applications including CRM, Project, MS Office Word, and Microsoft Excel. To learn additional information concerning Progent's expertise, customization, and training services for UNIX/Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, visit Progent's Applications Experts Team.

Help Desk Support Alternatives
Progent offers three service offerings for Help Desk Call Center services : UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft Help Desk Outsourcing Services, Virtual Help Desk Services, and Helpdesk Consulting and Staffing.

Progent's Help Desk Call Center Outsourcing Services are intended primarily for businesses who need the timely accessibility of an effective Help Desk Call Center but who have limited funds and IT management resources. Progentís Virtual Help Desk is a transparent supplement to your current Call Center team. Progent can act as a primary Help Desk for your organization, serve as an escalation alternative for the most challenging network issues, or be ready in those situations when your ordinary service providers are too busy. Progent's Help Desk Call Center Consulting Services can assist you in building an efficient new Help Desk Call Center or enhancing your current one, evaluating or customizing Help Desk Call Center application software to address the special requirements of your business, or providing supplemental staff to work online with your in-house Help Desk Call Center group to deal with demanding scenarios such as system upgrades. To find out more information concerning Progent's Help Desk Call Center support and outsourcing services, go to Progent's Call Center Services.

Progent's Online Service Tools
Progent has developed a collection of optimized technologies, refined over years of field experience, dedicated to enabling the most advanced quality of efficiency for delivering remote technical help and repair for small and medium-size company information systems. Progent offers secure Virtual Private Network support for gateways from multiple popular sources such as Microsoft, Cisco, Netscreen and Watchguard. Secure VPN remote access enables the engineers of Progent's remote service group to interface to your system remotely without compromising system security.

Progent's powerful service reporting application includes comprehensive histories of all service delivered to Progent's clients. Each authorized Progent staff engineer has the benefit of the history of support delivered to each client by any team engineer. This archive of trouble tickets and solutions is organized as an easily retrievable proprietary database that allows Progent's remote support professionals to share their experiences with the whole team to make sure that the efficiency of Progent's support services grows over time. Progent's partnerships with key industry leaders including Cisco and Microsoft permit access to additional extensive support knowledge bases as well as to vendors' in-house technical staff that allow Progent's remote consulting experts to arrive at the best solutions promptly.

Contact a UNIX, Linux, Solaris, Mac OS X or Cisco Technical Support Expert Now
To see how to ask a UNIX/Linux consultant or a Cisco certified CCIE for urgent remote engineering support in Mississippi, phone 1-800-993-9400 or visit Expert Online Network Support.


An index of content::

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  • Windows, Linux, UNIX, Solaris Setup and Support Windows and Linux Professionals
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