If your company information network is in the state ofMississippiyou can depend on quick remote access to a UNIX, Linux, Solaris, Apple Mac OS X or Cisco CCIE support specialist to fix urgent issues affecting your network. Progent offers the services of among the largest groups of UNIX, Linux, Solaris, Apple Mac OS X and CCIE-certified consultants available online of any independent support organization in the U.S. Rates are competitive, charges are by the minute, engagement is fast, and support is world class.
If yourMississippioffice is situated some distance from more populated metropolitan areas likeJackson, Gulfport, Biloxi, or Hattiesburg, access to UNIX, Linux, Sun Solaris, or Mac OS X or CCIE-certified engineers could be limited during an urgent situation. This could mean a loss of revenue for your company, upset clients, idle employees, and defocused management. By utilizing Progent, you have access to a Premier engineer who can offer assistance whenever you have to have it to get your network operating.
Since Progent bills for telephone-based support on a per-minute basis, your company is invoiced only for support provided. Progent imposes no service activation surcharge. Many remote consulting firms apply substantial minimum time requirements or charge for each quarter hour or more. Progent's one-minute granularity and straightforward billing mechanism save you from big invoices for quick fixes.
If your Mississippi company needs online support for UNIX/Linux, Solaris, Apple macOS and OS X or Cisco technology, visit Progent's remote help, call 866-776-4368, or see Contact Progent.
Why is Progent's Remote Support Services Unique?
Progent's seasoned staff of online consulting engineers offers a broad range of world-class computer skills. This enables Progent's remote service specialists to resolve the most complex technical problems faster than is feasible with typical independent service organizations or with the internal support resources usually available to small or mid-size businesses. Progent has developed the tools and skills to repair technical issues efficiently in a wide variety of network configurations that feature combinations of UNIX, Linux, Sun Solaris, macOS and OS X, Microsoft, and Cisco products. (Refer to Progent's customer testimonials.)
Progent's UNIX, Linux, Solaris, Apple macOS and OS X, and CCIE support experts have earned major certifications such as Sun Solaris SCNA, Red Hat RHCE, Red Hat Certified Technician, Apple Certified System Administrator, Apple Certified Support Professional, and Technical Coordinator (ACTC). Progent's remote service team members also have a variety of key Cisco credentials including Cisco Certified Internet Expert (CCIE) in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional (CCNP), Network Associate (CCNA), Security Professional (CCSP), Voice Professional (CCVP), CCDA and CCDP.
To help businesses that operate environments based on a combination of UNIX/Linux, macOS and OS X, and Microsoft Windows operating systems, Progent's online support group can provide the services of consultants have earned important Microsoft credentials including Microsoft Certified Systems Engineer, Desktop Support Technician, and Application Developer (MCAD). For delivering company-wide security expertise, Progent provides phone-based support from professionals who have earned important security certifications such as Certified Information Security Manager (CISM) consultants, Certified Information Systems Security Professional (CISSP) experts, and Information System Security Architecture Professional (ISSAP) engineers. The scope of Progent's expertise coupled with Progent's team-oriented approach to repairing technical problems streamlines trouble ticket escalation, when called for, to specialists with relevant competence to deal with unusually tough support calls. This accelerates remediation of serious network problems, prevents system disruption, and minimizes technical support invoices.
For businesses in the state of Mississippi, Progent enables virtually instant online access to a UNIX/Linux, Sun Solaris, Apple macOS or OS X consultant for urgent support to repair computer problems that are damaging your business but are not within the comfort zone of your local computer maintenance organization. Progent's UNIX, Linux, Sun Solaris, Apple macOS and OS X, and Cisco CCIE-Certified network experts can interface with your computer environment by means of advanced remote troubleshooting technologies that allow them to perform quick and economical evaluation and repair of critical network problems.
Troubleshooting Services Progent's Remote Consulting Specialists Can Offer Your Mississippi Business
Progent service specialists are qualified to offer expert support for an extensive set of UNIX, Apple Mac, Cisco, and Windows technologies including:
Online Support Services for UNIX, Linux, Sun Solaris, and macOS and OS X Environments
Progent's UNIX, Linux, Solaris, and macOS and OS X phone-based computer support team can assist Mississippi small businesses with a large assortment of computer products and technologies including system infrastructure, email support, security consulting for computer systems and company processes, Windows integration with UNIX/Linux, Sun Solaris, or Apple macOS and OS X platforms, VMware options for processor economization and centralized management, and migration from out-of-date applications to current environments powered by updated versions of UNIX, Linux, Solaris, macOS and OS X, or Windows.
Progent's support professionals can provide remote technical help for systems powered by popular versions of the UNIX operating system including:
Apple macOS and OS X,
IBM AIX OS,
HP-UX (Hewlett Packard UNIX),
Berkeley UNIX (BSD),
Silicon Graphics IRIX or common Linux platforms including
Debian GNU/Linux and
Cisco Network Infrastructure and Security Technology
Progent is unmatched in the IT consulting arena for offering fast and economical communication with Cisco CCIEs. Cisco-certified CCIEs are sought-after network engineers who are awarded this rare certification by passing thorough examinations administered by Cisco. Usually Cisco CCIEs are employed by large corporations or nationwide ISPs, and so their expertise is not easily accessible to small and medium-size businesses.
CCIE Certified engineers from Progent can assist you to plan, implement, and maintain a converged network infrastructure that can streamline business processes, reduce expenses, and accelerate the path to profitability. By combining Cisco routers experience with Catalyst switches consulting services and Aironet wireless technology configuration help, Progent can dramatically enhance the business value of your connectivity environment in Mississippi. To learn additional information on Progent's expertise in Cisco network appliances, visit Cisco Technology Engineering Expertise.
Microsoft Certified Partner for Online Technical Support for Microsoft Windows
Progent's Microsoft-certified remote service professionals offer computer repair and consulting support for the complete line of Microsoft server products. Progent is a Microsoft Partner and can provide your organization the expertise of consulting engineers who can assist you with a wide variety of technology expertise such as
Windows Server 2019 migration consulting,
Windows Server 2016 hybrid cloud planning and deployment,
Windows Server 2012 R2 consulting,
MS Exchange 2019 Server planning and configuration,
Microsoft Exchange Server 2016 planning and deployment, Exchange Server 2013 integration,
SharePoint Server 2019 design and deployment,
SharePoint 2016 migration consulting,
Microsoft Teams configuration help,
Skype for Business Server integration support and Lync migration, Forefront Threat Management Gateway management and ISA Server 2006 migration, MS SQL Server 2019 integration expertise, Microsoft SQL Server 2017 consulting,
Microsoft SQL Server 2016 migration and programming, and SQL Server 2014 consulting,
System Center 2016 Operations Manager hybrid cloud infrastructure monitoring,
System Center 2012 Operations Manager (SCOM 2012) network monitoring,
Project Server planning,
SBS Server 2011 support, and
Windows Essentials cloud integration.
Certified Security Professionals
Progent offers you contact with expert CISA, CISM, and ISSAP security professionals who offer a variety of system protection services that can bolster the immunity of your UNIX, Linux, Solaris, or Apple macOS and OS X network against internal or external threats or help your business to revive fast from an assault. Security services available from Progent include: in depth security analysis using technologies such as GFI LANguard, EEYE Vulnerability Scanner, and products from Metasploit and Nikto; rapid recovery from virus and worm assaults; setting up firewalls; designing secure techniques for off-site and mobile connectivity; protecting your email system from viruses, spam and directory harvest attacks; and offering 24x7 automated monitoring. To find out more information on Progent's security support for small and medium-size businesses, see Progent's Engineering Services for System Security.
Applications Services: Online Classes, Programming, Integration
Progent's Apple Mac technology experts can promote the creative aspect of Macintosh computing by offering consulting services and training in imaging, sound, and video. Progent's consultants can provide expertise in a range of Apple Mac programs including Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with specific jobs such as scanning or digitizing audio or video or configuring an audio/video production studio.
Progent's Application Experts Team offers professional engineering expertise and education in special application areas such as ERP, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also offers expertise, custom development, and education for popular Microsoft applications including CRM, MS Office Project, Microsoft Word, and Microsoft Excel. To learn more information on Progent's consulting, custom programming, and training services for UNIX, Linux, Sun Solaris, macOS and OS X, or Microsoft applications, go to Progent's Applications Experts Services.
Help Desk Service and Outsourcing Options
Progent provides several programs for Help Desk services including UNIX, Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft Help Desk Call Center Outsourcing Services, Virtual Helpdesk Support Services, and Call Center Consulting and Staffing.
Progent's Help Desk Outsourcing Services are designed primarily for businesses who require the immediate accessibility of a professional Help Desk Call Center but who have limited funds and IT management bandwidth. Progentís Virtual Help Desk is a seamless supplement to your current Helpdesk staff. Progent can act as a primary Help Desk Call Center for your business, represent an escalation resource for the most challenging technical issues, or be available in overflow instances when your ordinary service providers are swamped. Progent's Help Desk Consulting Services can aid you in establishing an effective new Help Desk or enhancing your current one, selecting or programming Help Desk Call Center application software to meet the special requirements of your company, or providing temporary staff to work remotely in conjunction with your in-house Help Desk Call Center resources to handle demanding events such as system upgrades. For more information about Progent's Help Desk support, refer to Progent's Help Desk Services.
Progent's Remote Service Technologies
Contact a UNIX/Linux or Cisco Technical Support Expert Now
Progent's powerful customer support reporting system includes extensive histories of all service delivered to Progent's clients. Each authorized Progent staff consultant has access to the details of support rendered to each client by any team member. This history of problems and resolutions is structured as an easily retrievable internal knowledge base that permits Progent's remote support professionals to share their experiences company-wide to make sure that the efficiency of Progent's support improves over time. Progent's partnerships with key vendors including Cisco and Microsoft permit access to other extensive support knowledge bases and to manufacturers' in-house support personnel that allow Progent's online consulting specialists to arrive at the best resolutions quickly.
To see how to contact a UNIX/Linux consultant or a Certified CCIE for urgent remote engineering support in Mississippi, phone 1-800-993-9400 or go to Expert Online Network Help.