If your company information network is in the state of Mississippi you can now get quick phone-based contact with a UNIX, Linux, Sun Solaris, Mac OS X or CCIE-certified engineer to help with emergency problems affecting your network. Progent maintains among the largest groups of UNIX and CCIE-certified consultants accessible by phone of any independent service firm in the United States. Rates are competitive, billing is by the minute, engagement is quick, and service is unbeatable.
If your Mississippi company is some distance from larger metropolitan neighborhoods like Jackson, Gulfport, Biloxi, or Hattiesburg, contact with UNIX or Cisco CCIE engineers is often problematic when there's a crisis. This can result in lost productivity for your business, angry clients, unproductive workers, and distracted management. By calling Progent's remote support, you can get in touch with a Certified professional ready to offer assistance when you have to have it to keep your information system running.
Since Progent charges for remote help per minute, your business is invoiced just for services provided. Progent imposes no startup fee. Some online consulting organizations demand significant minimum payments or charge for each fifteen minutes or longer. Progent's small granularity and straightforward pricing mechanism save you from large tabs for fast fixes.
If your Mississippi company needs online help for UNIX/Linux, Solaris, Apple macOS and OS X or Cisco technology, go to Progent's phone-based support, phone 866-776-4368, or visit Contact Progent.
What Makes Progent's Online Technical Support Program Unique?
Progent's experienced staff of online consulting engineers possesses a wide array of world-class information technology skills. This allows Progent's online service specialists to resolve the most complex network trouble more quickly than is possible with typical independent service organizations or with the in-house IT resources commonly available to small or mid-size companies. Progent has developed the tools and experience to repair technical issues economically in a wide variety of network configurations that incorporate combinations of UNIX, Linux, Solaris, Apple macOS and OS X, Microsoft, and Cisco technologies. (Refer to Progent's customer testimonials.)
Progent's UNIX/Linux, Solaris, macOS and OS X, and CCIE engineers have earned advanced credentials including Sun Solaris SCNA, Red Hat RHCE, Red Hat Certified Technician, Apple ACSA, Apple Certified Support Professional, and Technical Coordinator (ACTC). Progent's remote support experts also have a variety of key Cisco certifications including Cisco CCIE in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional, CCNA, Security Professional (CCSP), Voice Professional (CCVP), and Design Professional.
To help companies who maintain environments featuring a combination of UNIX/Linux, Apple macOS and OS X, and Microsoft operating systems, Progent's online support group makes available the expertise of support specialists with important Microsoft credentials including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Application Developer (MCAD). For delivering company-wide security consulting, Progent offers online contact with professionals with major security credentials including Certified Information Security Manager consultants, Certified Information Systems Security Professional specialists, and Information System Security Architecture Professional engineers. The range of Progent's expertise coupled with Progent's group approach to fixing technical problems allows service escalation, if needed, to specialists with sufficient background to resolve unusually tough jobs. This accelerates remediation of urgent problems, avoids system downtime, and reduces maintenance bills.
For organizations anywhere in Mississippi, Progent allows immediate online access to a UNIX, Linux, Solaris, macOS or OS X consultant for critical expertise to fix information system problems that are impacting your business but are beyond the experience of your on-hand network support group. Progent's UNIX, Linux, Sun Solaris, macOS and OS X, and CCIE-Certified support professionals can analyze your system using state-of-the-art remote troubleshooting tools in order to deliver rapid and economical diagnosis and repair of serious network problems.
Troubleshooting Services Progent's Phone-based Consulting Specialists Can Offer Your Mississippi Business
Progent's network consultants can deliver advanced support for a comprehensive array of UNIX, Apple, Cisco, and Windows solutions including:
Remote Troubleshooting and Consulting for UNIX, Linux, Sun Solaris, and Apple macOS and OS X Systems
Progent's UNIX, Linux, Solaris, and macOS and OS X remote technical service team can help Mississippi small businesses with a large array of IT products and technologies that include network infrastructure, email support, security expertise for networks and business operations, Microsoft Windows integration with UNIX/Linux, Sun Solaris, or macOS and OS X systems, virtual server technologies for processor consolidation and streamlined management, and migration from outdated applications to contemporary solutions based on updated versions of UNIX, Linux, Solaris, macOS and OS X, or MS Windows.
Progent's service professionals offer remote technical help for systems powered by popular derivatives of the UNIX operating system such as:
macOS and OS X,
IBM AIX Operating System,
SGI/Irix or common Linux platforms including
Cisco Network Infrastructure and Security Technology
Progent is unmatched in the IT consulting industry for providing immediate and affordable access to Cisco Certified Internetwork Experts (CCIEs). CCIEs are high-level network professionals who earn this advanced credential only after strenuous examinations given by Cisco. Usually CCIEs are employed by big corporations or nationwide Internet service providers, and so their services are not readily accessible to smaller companies.
CCIE and CCNP Premier experts from Progent can help your company to plan, setup, and support an integrated network infrastructure that can streamline business processes, cut expenses, and speed the path to productivity. By offering Cisco integrated services routers experience with Catalyst switches support and Aironet wireless products configuration help, Progent can dramatically enhance the strategic value of your information network in Mississippi. To learn more concerning Progent's support for Cisco network appliances, visit Cisco Technology Professional Services.
Microsoft Partner for Remote Expertise for Windows
Progent's Microsoft-expert online support experts can deliver computer system problem solving and consulting support for the complete line of Microsoft server technologies. Progent is a Microsoft Certified Partner and can offer your company the expertise of support professionals who can help you with a broad variety of platform expertise including
Windows Server 2019 migration consulting,
Windows Server 2016 hybrid cloud planning and deployment,
Windows Server 2012 R2 consulting,
Windows Server 2008 maintenance,
Microsoft Exchange 2016 Server planning and deployment, Microsoft Exchange 2013 consulting,
Exchange 2010 maintenance,
SharePoint Server 2013 development,
Skype for Business Server integration consulting and Lync Server maintenance, Forefront TMG 2010 administration and ISA Server maintenance, MS SQL Server 2017 consulting,
Microsoft SQL Server 2016 migration and programming, and Microsoft SQL Server 2014 support,
System Center 2016 Operations Manager hybrid cloud infrastructure monitoring and analytics,
System Center 2012 Operations Manager (SCOM 2012) monitoring and reporting,
Project Server planning,
SBS Server 2011 support, and
Windows Essentials migration and cloud integration.
Premier Network Security Consultants
Progent offers you the services of expert CISM, CISA and CISSP security engineers who offer a range of system protection services that can strengthen the immunity of your UNIX/Linux, Sun Solaris, or macOS and OS X environment against attacks or help you to recover fast from an attack. Security services provided Progent include: in depth security audits utilizing tools such as GFI LANguard, AMAP Application Scanner, and products from Solar Winds and Netcat; quick recovery from virus and worm assaults; integrating firewalls; planning secure techniques for remote and mobile connectivity; securing your email infrastructure against spam and DHA attacks; and offering round-the-clock automated monitoring. For additional information on Progent's security expertise for small and midsize businesses, go to Progent's Professional Expertise for Network Security.
Business Applications Services: Webinar Training, Customization, Integration
Progent's Apple Mac technology consultants can promote the creative aspect of Macintosh environments by providing consulting services and training in imaging, audio, and motion video. Progent's consultants offer expertise in a range of Apple Mac applications including Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with special jobs such as scanning or digitizing audio or video or configuring an audio/video post-production studio.
Progent's Application Experts Team offers in-depth engineering support and education in special application areas including Enterprise Requirements Planning, MRP, accounting system customization, and Customer Relationship Management. Progent also can provide expertise, customization, and training for Microsoft applications such as Microsoft CRM, Project, Microsoft Office Word, and MS Excel. To find out additional information concerning Progent's consulting, custom development, and training offerings for UNIX/Linux, Sun Solaris, macOS and OS X, or Microsoft applications, see Progent's Business Application Experts Group.
Help Desk Call Center Outsourcing Options
Progent provides several support programs for Help Desk Call Center services that include UNIX, Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft Call Center Outsourcing Services, Virtual Help Desk Services, and Call Center Operations Consulting and Staffing Services.
Progent's Call Center Outsourcing Services are designed mainly for businesses who need the immediate accessibility of a professional Call Center but who have relatively small budgets and internal support bandwidth. Progentís Virtual Help Desk is a transparent supplement to your current Call Center staff. Progent can operate as a main Call Center for your business, represent an escalation alternative for tough network issues, or be ready in overflow situations when your other service providers are too busy. Progent's Help Desk Call Center Consulting Services can aid you in establishing an efficient new Call Center or enhancing your current one, evaluating or programming Help Desk Call Center application software to meet the special needs of your company, or providing supplemental personnel to work online with your in-house Call Center group to handle high-demand events like software migrations.
Progent is a Microsoft Partner and has a large roster of Cisco-authorized networking experts. Progent's Help Desk team of experienced UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft professionals are ready to provide your clients fast communication with a dependable technical support resource with years of background in phone support and remote access troubleshooting for small and medium-size business information systems. Progent's focus is on earning the Help Desk Call Center a positive image as a major contributor to company success, and Progent's mission is to fix rather than merely record problems. To find out more information concerning Progent's Help Desk Call Center support and outsourcing, see Progent's Help Desk Call Center Support.
Progent's Online Technical Support Tools
Contact a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Network Support Expert Now
Progent's advanced customer support reporting software includes thorough records for all support provided to Progent's customers. Each active Progent team engineer has the benefit of the details of services provided to every client by any team member. This database of problems and solutions is organized as a conveniently retrievable proprietary knowledge base that permits Progent's online support experts to communicate their experiences company-wide to make sure that the effectiveness of Progent's technical support improves daily. Progent's partnerships with key vendors including Cisco and Microsoft make available additional extensive support knowledge bases and to manufacturers' in-house support staff that enable Progent's remote consulting specialists to arrive at the best resolutions promptly.
To see how you can get in touch with a UNIX, Linux, Solaris, macOS or OS X consultant or a Cisco CCIE for emergency online professional expertise in Mississippi, phone 1-800-993-9400 or go to Expert Remote Network Support.