For small business network systems located throughout the state of Mississippi, Progent's Microsoft authorized engineers can provide phone support and troubleshooting to fix your network troubles quickly and affordably. Progent has developed world-class skills, software tools, and support databases to identify and fix IT problems without the expense and time delays associated with onsite service visits.

If your Mississippi business is situated outside of the larger metropolitan areas such as Jackson, Gulfport, Biloxi, or Hattiesburg, your local computer support options may be limited in skills, or not available during a crisis. This results in a computer network that is unusable or causing productivity loss due to technical issues continuing for too long. Progent’s group of network consultants average more than 12 years of real-world industry experience, in the trenches of computer network support, performing a large variety of technical projects for a broad range of clients. This means you get not only the technical competency needed for the task, but a consultant with proven methods for applying those skills to assist with efficient network solutions.

Email Content Filtering and Data Leakage Protection
Progent's data loss prevention (DLP) experts and data leakage protection consultants can help you to configure Progent's ProSight Email Guard Security Gateway to enforce standard and custom content security policies for monitoring the content of email messages and attachments and preventing the transmission of sensitive or unauthorized information or spam. ProSight Email Guard's email content filtering technology can also help your business avoid being blacklisted and keep compliant with industry privacy standards and regulatory mandates like HIPPA, Sarbanes-Oxley and PCI DSS. Find out more about the complete ProSight family of value-priced managed services for small and mid-size organizations.

The Progent Test and Design Lab at the Herakles/QTS Data Center
Progent's Test and Training Lab located at the QTS Internet Data Center in Sacramento can be used for testing line-of-business applications, creating cost-effective migration procedures, assessing and optimizing performance, designing or verifying disaster recovery strategies, resolving compatibility issues, and establishing training environments for new technologies. For Progent customers who lack sufficient internal resources to assemble effective test environments, the lab cuts capital costs and engineering risk while keeping vital IT projects on schedule.

Eliminate Reliance on Freelance Consultants
By developing a partnership with a full-service IT support firm such as Progent rather than with a freelance consultant, your company is assured fast access to experienced experts when you need them. You no longer have to be concerned that illness, classes, vacations, or conflicting priorities with different customers will leave you without help when you have a crisis.

Progent is a Certified Microsoft Partner
Since Progent is a Microsoft Certified Partner, every Progent consulting expert has access to the technology and training resources required to deliver the best computer help available. Progent's outsourcing, Contact Center, Office 365 deployment support, and application programming services permit small business customers to benefit from the broad array of skills found in the IT departments of large enterprises without the high cost and hassle of maintaining a self-sufficient in-house support group.

SQL Server 2012 Consulting
Progent offers the support of Microsoft-certified SQL Server 2012 consultants and experienced software developers, database administrators, project management experts, network infrastructure engineers, business continuity planning specialists, and certified data security consultants to help you to maintain your SQL Server 2012 solution and define an efficient and secure IT infrastructure that helps you maximize the strategic benefit of Microsoft SQL Server 2012. Progent can also help you to upgrade to Microsoft SQL Server 2016 or transition to SQL Server 2014 from SQL Server 2012.

Web Site Development
If you need to revamp your corporate Web site, develop internal Webs for functions like human resources or employee education, establish a standout Web presence for a new venture, or build enterprise-class, data-driven web applications, Progent can provide talented and seasoned web architects and developers. Progent's consultants can also assist your company to host your web environment by building and managing a secure, robust server and connectivity infrastructure featuring remote and mobile connectivity. Services offered by Progent's Experts Team include web Site design, web project management, .ASP and .NET programming, graphics design, and one-on-one training for leading web site authoring platforms. For data-driven web applications, Progent offers the help of MS SQL Server programmers, Oracle developers and database administrators, and MySQL experts.

Advanced Server Monitoring with System Center Operations Manager Operations Manager
Progent provides a selection of Network Support Packages built around the advanced problem solving abilities of System Center Operations Manager, a cutting-edge server management software platform that monitors the availability, speed and protection of your IT network and detects problems before they can bring down your network. To provide additional insight concerning the performance and stability of your network infrastructure, Progent can help you deploy and operate leading network monitoring software powered by the Linux operating system.

Altaro VM Backup Solutions for Data Protection and Disaster Recovery
Altaro VM Backup provides small businesses a dependable and affordable platform for backing up and restoring Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be deployed in local, offsite, distributed, and cloud environments and also enables low-cost backup to Microsoft Azure Block Blob storage. Headline features include state-of-the-art Augmented Inline Deduplication to reduce backup storage needs, Continuous Data Protection with backup spacing as short as five minutes for reducing your Recovery Point Objective, military-grade encryption, item-level restore options for individual files and emails, support for Windows Cluster Shared Volumes (CSV) and VMware vCenter for handling large-scale environments, and the ability to leverage Microsoft VSS technology to back up live VMs with zero downtime. Progent is an Altaro partner and offers a wide range of consulting services to help you to design, deploy, manage and troubleshoot a backup and disaster recovery solution based on Altaro VM Backup software. To learn more, go to Altaro VM Backup Certified Consultants.

Windows Server 2016 Hybrid Cloud Solutions
Progent's Microsoft-certified information technology experts can provide Windows Server 2016 migration consulting to help organizations of any size to design and implement an efficient upgrade to Windows Server 2016 and Hyper-V 2016 based on a local, cloud, or hybrid architecture. Progent can help your company to evaluate the business benefits of Windows Server 2016 for your enterprise and can help you with any aspect of designing, configuring, managing or debugging your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can help you to take advantage of the many innovative disaster recovery and security capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, Just In Time Privileged Access Management, Virtual Machine software load, Storage Replica, plus multi-domain failover clusters.

Cisco WiFi Controller Integration and Support Consultants
Progent's certified Cisco wireless controller consultants can help your business to deploy Cisco Wi-Fi controllers to manage and monitor Wi-Fi networks of all sizes. Progent can help you to maintain and troubleshoot your existing Cisco-based Wi-Fi solution or carry out an efficient upgrade to Cisco's latest Wi-Fi controller products. Progent offers expertise for physical and software-based Wi-Fi controllers and can assist you to decide which version is appropriare for your wireless environment. For 802.11ac Wave 2 Wi-Fi controllers from Cisco, Progent offers Cisco 3504 wireless controller support, Cisco 5520 Wi-Fi controller support, and Cisco 8540 Wi-Fi controller consulting.

Microsoft Office 365 Exchange Online Integration with On-premises Exchange
Microsoft allows you to create transparent hybrid networks that integrate Office 365 and local installations of Exchange. This allows you to have specific Exchange mailboxes hosted on your corporate datacenter or private cloud and other mailboxes hosted by Office 365. Progent's certified Exchange consultants can help your organization with any facet of planning, implementing and troubleshooting your hybrid Office 365/Exchange network. Progent's Exchange consultants can provide as-needed expertise to help you through stubborn technical issues and also offer extensive project management outsourcing or co-sourcing to make sure your hybrid Office 365/Exchange solution is completed on time and on budget. To learn more about Progent's consulting services for hybrid Office 365 and on-premises Exchange environments, visit Office 365 integration solutions with on-premises Exchange.

Get in Touch with a Progent Network Support Expert
To learn how you can access a Progent network support expert for online or onsite help in , call 1-800-993-9400 or visit Online Network Help.