Mississippi Network System Consulting
for Small and Medium-size Business Computer Networks: Remote Support and Troubleshooting
For office network systems located anywhere in the state ofMississippi, Progent's Microsoft and Cisco authorized consultants can provide phone assistance and remote troubleshooting to repair your computer network problems quickly and cost effectively. Progent has developed enterprise-class skills, software tools, and support databases to diagnose and repair network problems without the expense and delays associated with in-person service calls.
If yourMississippicompany is located outside of the larger metropolitan areas such asJackson, Gulfport, Biloxi, or Hattiesburg, your local computer network support options may be limited in expertise, or unavailable during an emergency. This results in a office network that is unusable or causing wasted time due to technical problems going unresolved for too long. Progent’s team of expert network engineers average more than twelve years of real-world IT industry experience, in the trenches of IT support, performing a broad variety of technical tasks for a broad range of clients. This means you get not just the technical skills needed for the task, but a professional with field proven methods for applying that expertise to deliver affordable network solutions.
At-home Workers Consulting Services
Progent has two decades of background assisting small and medium-size companies to design, install, tune, administer, and troubleshoot information networks that support an at-home workforce. For details about Progent's support services for an at-home workforce, visit remote workers services.
SQL Server 2017 Migration Expertise
Progent's Microsoft-certified SQL Server 2017 experts can assist you to evaluate the business advantages of upgrading to SQL Server 2017 and can help your organization to design and carry out a cost-effective migration of your current SQL Server environment to any deployment architecture including onsite, cloud-hosted, or hybrid. Progent's SQL Server experts offer online or onsite support ranging from on-demand architecture assessment or troubleshooting to comprehensive project management to ensure your SQL Server 2017 initiative is successfully completed on time and on budget. To learn more, visit SQL Server 2017 migration consulting.
ProSight Active Security Monitoring (ASM) Endpoint Protection and Ransomware Recovery
The ProSight Active Security Monitoring (ASM) endpoint protection solution utilizes cutting edge behavior-based analysis tools to guard endpoint devices and physical and virtual servers against new malware attacks like ransomware and email phishing, which easily escape traditional signature-matching AV tools. ProSight Active Security Monitoring protects on-premises and cloud-based resources and provides a unified platform to address the complete threat lifecycle including protection, identification, mitigation, remediation, and post-attack forensics. Key features include one-click rollback with Windows Volume Shadow Copy Service and real-time network-wide immunization against newly discovered attacks. Read about the entire ProSight family of value-priced managed services for small businesses.
Simple Engagement and Pricing Model
Progent's simplified by-the-minute billing policy has no complicated contracts, retainers or hidden charges. Many competitors have minimum charges or other extra fees that increase support costs. For remote support from Progent during regular business hours, you only pay for the time spent working on your problem. If it only takes ten minutes to solve your problem, then you are only charged for ten minutes. For regularly scheduled onsite service work booked more than 24 hours in advance, you are billed only for the time when a Progent expert is actually on-site solving your problems. Just Progent's value priced by-the-minute rate. For emergency same-day on-site service calls, you may have to pay for our consultant's travel time, but not an increased emergency rate. Since Progent has a large pool of engineers located within the entire service territory, an available engineer is typically close by to assist. Progent can in addition offer onsite support to the majority of zip codes in the U.S. within 24 hours of answering a support request. Progent's online technical support team has delivered help to small businesses in every state (Refer to Progent's customer testimonials.)
Power BI Consulting Services
Progent's Power BI consultants can assist your business to plan, deploy, maintain, enhance or debug your Power BI solution. Progent can also help you to prep your source data for Microsoft Power BI reports and dashboards. Progent can show you how to build and administer an onsite, cloud based, or hybrid architecture to run Power BI. To learn more, see Progent's Power BI integration services.
BI Reporting and Analytics Consulting
Progent’s business information reporting experts can provide online and onsite expertise to assist your organization with any phase of business intelligence (BI) reporting ranging from troubleshooting or enhancing applications to planning and deploying an advanced business intelligence environment. Progent's management reporting consultants can assist your company to maintain your current reporting system, assist you to migrate reports from a legacy reporting product to a modern one, and deliver as-needed remote training to meet your individual requirements. Progent’s management reporting and analytics professionals offer experience in the leading business analytics reporting and visualization tools such as the SQL Server BI suite (SSIS, SSAS, and SSRS), Microsoft Management Reporter/FRx, Office Access, Crystal Reports, Power BI, Excel business analytics add-ins including Power Pivot and Power View, Report Designer and Report Builder.
Citrix Virtual Desktop Support Services
Progent's Citrix-certified desktop virtualization experts can assist you to plan, install, manage, and support a virtualized Windows application delivery and management system by offering XenDesktop consulting and XenApp support services. Progent's Cisco CCIE network consultants can help you enhance your network for delivering server-side and client-side applications, and Progent's datacenter support experts can help your organization to manage and support an off-site datacenter that offers high availability, enhanced protection, and fast disaster recovery. Progent's Citrix technology experts can also assist you with additional virtualization products from Citrix by providing Citrix XenServer consulting services and Citrix Essentials for Hyper-V support.
Failover Clustering Help for Microsoft Windows Server 2016 and Windows Server 2012 R2
The failover server cluster feature set incorporated into the most recent releases of Windows Server is dramatically redesigned to simplify the deployment, setup, and management of server clusters and to offer greater levels of system availability, protection, performance, and flexibility. New or improved features include automated cluster verification, easier setup and installation, improved cluster management, redesigned cluster architecture for maximum availability, better protection and quorum structure, elimination of failure points, greater storage and RAM capacity, improvements for multi-site clusters, and live migration support for Windows Hyper-V virtual machines. Progent's certified cluster technology experts can assist you assess the business benefits of failover clusters, plan and execute a deployment, educate your IT staff to manage your failover clusters, provide continuing consulting and technical help services, and create and test a workplace recovery plan. Progent's Windows Server 2016 disaster recovery experts can show you how you to design and build an affordable disaster recovery solution for multi-site or hybrid cloud environments using failover cluster tools proven in Microsoft's massive Azure cloud.
ProSight WAN Watch Network Infrastructure Management
Progent’s ProSight WAN Watch infrastructure monitoring and management service makes it easy and inexpensive for small and mid-sized organizations to map, monitor, reconfigure and debug their connectivity hardware such as switches, firewalls, and wireless controllers plus servers, printers, client computers and other networked devices. Incorporating state-of-the-art RMM technology, ProSight WAN Watch ensures that infrastructure topology maps are always current, captures and displays the configuration information of almost all devices connected to your network, monitors performance, and sends alerts when potential issues are discovered. By automating tedious network management processes, ProSight WAN Watch can knock hours off common chores such as making network diagrams, reconfiguring your network, finding appliances that need important updates, or isolating performance bottlenecks. Read about the entire ProSight family of affordable network management outsourcing services for small and medium-size businesses.
Team Approach to Service and Problem Escalation
Information networks have grown increasingly complex. In addition, most small business networks include products from dozens of different manufactures. All this makes network integration and maintenance increasingly challenging. It is impossible for even the most talented engineer to have deep knowledge in all facets of information technology, or broad practical experience in the enormous range of hardware and software brands, versions, and updates that small businesses include in their IT networks. Progent follows a collaborative approach to network support and depends on subject matter experts to bring in-depth skills when necessary to fix the most intractable problems efficiently, at the least expense to your company.
Design, Deployment and Troubleshooting Expertise for Microsoft System center 2012
Progent's Microsoft System Center 2012 consulting experts have over 15 years of experience deploying, supporting and fixing the key components that make up Microsoft System Center and can help your organization to plan, configure, support, and repair your Microsoft System Center 2012 R2 ecosystem to maximize the availability and performance of your critical IT resources across multiple Windows and Linux/Unix operating systems and local and Cloud-based datacenters. Progent also offers System Center 2016 migration consulting to assist your organization to transition to the current edition of System Center from a previous one or from another datacenter management solution to deliver the advantages of enterprise-class deployment, automation, security, plus datacenter and application performance monitoring.
Exchange 2013 Migration Support
Exchange 2013 includes major enhancements to the capabilities of its predecessor Microsoft Exchange Server 2010 and introduces important innovations as well as a redesigned architecture. These improvements affect key areas including ease of administration, high availability (HA), compliance, cost of ownership, teamwork, scalability, throughput, compatibility, and the user experience. Progent's certified Exchange Server 2013 consultants can provide online or on-premises support to assist your organization to manage, optimize and troubleshoot your Exchange 2013 deployment. Progent can also provide Exchange 2016 migration expertise and Office 365 Exchange Online consulting to help you upgrade to a more current release of Exchange Server in an on-premises, cloud-based, or hybrid deployment.
Get in Touch with a Progent Network Consultant
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Specialist Nagios for Linux
24-Hour Linux Network Monitoring Troubleshooting
Nagios and MRTG are powerful, Open Source monitoring tools that run under the Linux OS and can be used to monitor UNIX networks, MS Windows networks, or multi-OS networks where Linux and Microsoft Windows coexist. Nagios allows network managers to track network services including SMTP, HTTP, FTP, and PING. MRTG permits you to track the bandwidth through SNMP network devices such as processors, routers, and switches. Progent's system monitoring engineers can help you utilize both these utilities to streamline and troubleshoot your system.
Private Cloud Solutions Consultancy
24-7 Private Cloud Solutions Consultants
Progent's Private Cloud Hosting and Management service offers complete hosting of a small or mid-size company's servers in a solution that gives the highest degree of dependability and scalability and is in addition easy to migrate to any data center. Progent's Private Cloud Hosting and Management services are based on proven virtualization technologies that allow small businesses with multi- platform IT systems to economize dramatically on the expense of capital investments, infrastructure maintenance, and network management while benefiting from world-class fault tolerance and an unmatched degree of vendor independence.
Remote Consulting Services wireless IP phone upgrades
Wi-Fi VoIP phone integration Network Consultant
Progent's Cisco Wi-Fi IP phone configuration and troubleshooting experts can provide remote and onsite assistance to help you build and administer a Cisco wireless IP phone deployment by providing services that range from debugging the set up of a wireless VoIP phone or AP to providing comprehensive project management outsourcing or co-sourcing for modernizing the Wi-Fi architecture of a campus.
Outsourcing Technical Support Small Business
Small Office Network Consulting Organization
Progent is a pioneer in cost-effectively providing enterprise-class IT help to small companies. Progent's success in handling the IT service needs of the historically underserved small business sector is the combined result of major technical and process breakthroughs that have eliminated a great deal of the conventional expenses out of administering IT support, injected unprecedented professional skill into the support system, and dramatically accelerated the repair cycle.
Project Management Test Lab Professionals
Engineers NLB Test Lab
The Progent Test and Training Lab located at the QTS Data Center is available for testing mission-critical applications, developing cost-effective system upgrade methodologies, assessing and tuning performance, designing or validating business continuity solutions, mitigating compatibility issues, and establishing training environments for new technologies. For Progent customers who lack adequate in-house resources to assemble effective pilot environments, Progent's Test and Training Lab cuts capital costs and technical risk and helps keep vital network projects on schedule.
ProSight Ransomware Protection Consulting
ProSight Endpoint Protection Support and Help
ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that incorporates cutting edge behavior analysis tools to defend endpoints and physical and virtual servers against modern malware assaults like ransomware and file-less exploits, which easily escape legacy signature-based AV products. ProSight ASM safeguards local and cloud resources and offers a single platform to manage the complete malware attack lifecycle including blocking, identification, containment, cleanup, and post-attack forensics. Key capabilities include one-click rollback using Windows Volume Shadow Copy Service and real-time network-wide immunization against new attacks.
ProSight Virtual Server Private Cloud Hosting Consultant Services
24x7x365 Private Cloud Hosting for Virtual Data Centers Consultants
Progent's ProSight Virtual Hosting and Management outsourcing offers comprehensive hosting of a small organization's production servers in an environment that gives the highest degree of dependability and expandability and is in addition simple to move to another host. ProSight Virtual Hosting services are built on proven virtualization platforms that allow small companies with mixed- platform IT systems to save dramatically on the expense of capital equipment, infrastructure support, and IT management while benefiting from enterprise-class fault tolerance and an unprecedented degree of vendor flexibility.
ransomware protection Consulting Services
24/7 Engineers Locky ransomware protection and recovery
Progent's ProSight Ransomware Preparedness Report service is an affordable service based on a brief discussion with a Progent backup/recovery expert. The fact-finding interview is intended to help evaluate your company's ability to block ransomware or recover quickly after a ransomware incident. Progent will work with you directly to collect information concerning your existing antivirus tools and backup system, and Progent will then deliver a custom Basic Security and Best Practices Report detailing how you can apply best practices to deploy an efficient AV and backup/recovery environment that minimizes your exposure to ransomware and meets your business requirements.
UNIX Migration Consultants
24-7 Upgrading Solaris-Windows
Progent can help you to plan and implement an efficient migration from a Sun Solaris-powered information environment to a network based on Microsoft Windows and suited for running Microsoft's popular office productivity products, commercial applications, and developer tools. Progent's Solaris, Windows and Cisco engineers and software development specialists can assist you to guard your data and reduce business disruption by developing an effective transition strategy that preserves your current investments in Solaris application and technology. UNIX-to-Windows migration consulting expertise offered by Progent include evaluation of current environment, migration planning and validation, Microsoft Exchange migration support, information and application software migration, and server and storage transition and consolidation.
Citrix OpenCloud Access Remote Troubleshooting
Citrix OpenCloud Access Remote Consulting
Citrix offers a powerful line of products that provide enterprise-level manageability, scalability, and responsiveness for virtualizing servers and for server-based delivery of virtual Windows desktops and Windows applications. For delivering virtualized Windows desktops and applications, Citrix offers Citrix XenDesktop and XenApp. For making and administering virtual servers, Citrix has developed Citrix XenServer and Citrix Essentials. Progent's Citrix-certified consultants can assist your company to evaluate the business benefits of Citrix virtualization products and help you plan, test, deploy, optimize, and support Citrix virtualization platforms.
Security Penetration Testing Firewall Configuration
Information Technology Consulting Stealth Penetration Testing
Stealth intrusion checking is a key component of any comprehensive IT system security plan. Progent’s security experts can run extensive penetration tests without the awareness of your company's in-house IT staff. Stealth penetration checking uncovers whether existing security monitoring systems such as intrusion incident alerts and event history monitoring are properly configured and consistently monitored.
ProSight Managed Services Consulting
IT Management Outsourcing Professionals
Progent's ProSight family of managed IT services are designed to offer organizations who have minimal in-house IT administration and support staffs with low-cost access to enterprise-class management platforms and consulting expertise. Benefits of the ProSight catalog of managed services include fixed IT management costs, automation of common administrative processes, continual adoption of new information technology, graceful transition from legacy systems to current solutions, close fit between computer technology with strategic objectives, guidance from veteran IT consultants, and freeing up management to concentrate on business rather than ever-changing information technology.
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