For small office network systems located within the state ofMississippi, Progent's Microsoft and Cisco qualified technical team members can provide online support and remote troubleshooting to repair your computer system problems quickly and cost effectively. Progent has acquired enterprise-level skills, advanced software tools, and support databases to troubleshoot and resolve IT problems without the expense and time delays normally associated with onsite technical service calls.

If yourMississippicompany is located beyond the larger metropolitan areas such asJackson, Gulfport, Biloxi, or Hattiesburg, your local network support choices may be limited in expertise, or not available during a crisis. This can result in a office network that is unpredictable or causing productivity loss due to technical problems persisting for too long. Progentís group of expert network engineers average more than twelve years of real-world industry experience, in the trenches of network support, performing a broad variety of technical projects for a diverse range of customers. This means you get not only the technical expertise needed for the job, but a consultant with field proven methods for applying those skills to deliver cost effective network solutions.

Full Portfolio of Security Help
Progent's CISM, GIAC, and CISA certified security engineers can assist you to perform comprehensive security assessments, restore operations rapidly from virus and worm attacks, configure firewalls, set up safe mechanisms for off-site and mobile connectivity, install spam and virus protection and email encryption, and craft a company-wide security plan built around 24x7 automated network monitoring. Progent's ProSight family of remote security monitoring and management services includes ProSight Active Security Monitoring for ransomware defense and ProSight Enhanced Security Protection for centralized endpoint security.

Cisco Firepower NGFW Firewalls Integration Services
Cisco's Firepower Next Generation Firewalls provide a major performance improvement compared to Cisco's popular ASA 5500-X security appliances and include unified management of advanced security features such as application visibility and control, next-generation intrusion protection with risk prioritization, advanced malware protection (AMP), URL filtering, and sandboxing. Progent's Cisco-certified CCIE firewall experts can assist you to design and execute a smooth migration to Firepower Series firewalls from from ASA 5500-X, ASA 5500, or PIX appliances and show you how to enhance Firepower firewalls with Cisco's subscription-based security services to create and centrally control IT ecosystems that include local offices, data centers, private clouds and public clouds. For details about Cisco's Firepower portfolio of NGFWs Firewalls, refer to Cisco Firepower Series firewalls consulting services.

SonicWall-certified Firewall Integration Consulting Services
Progent's SonicWall firewall consultants can help you deploy, maintain, and tune SonicWall firewall products including the newer SonicWall TZ, NSa and NSsp families of appliances and the older SonicWall PRO 1260 Secure Switch products. Progent's CISSP and CISA-certified network security experts can help you incorporate SonicWall security gateways into a complete security plan and design protection into your business operations. For more information, see SonicWall firewall consultants.

NetDocuments Consulting Support
NetDocuments is a cloud-based document management system built specifically for legal workflows. Progent can provide the services of NetDocuments consultants who can deliver high-level advice to help you to design, deploy, administer, tune, or debug a document management system environment powered by NetDocs. For details about Progent's consulting support for NetDocuments, visit NetDocs DMS expert support.

Part-time Chief Information Officer Support Services
Progent can supply businesses with an information management professional who can act as a part-time CIO. This veteran IT officer can provide strategic direction to help you to deploy appropriate IT products to enhance business processes so they align more closely with your business goals. Your business can create and install a well thought out information technology plan without absorbing the expense of a full-time senior IT executive. Important tasks Progent's temporary Chief Information Officer can carry out include growth strategies, establishing technology budgets, building models for TCO and ROI, analyzing business processes, reviewing contracts with vendors, defining security and compliance policies, monitoring service level agreements, streamlining data center management, patch management, IT asset documentation management, and disaster recovery planning.

PC and Mobile Device Centralized Administration Consulting
Progent offers Configuration Manager 2016 hybrid cloud integration, Microsoft System Center 2012 Configuration Manager planning and installation and Microsoft Intune expertise to consolidate and streamline the administration of your PCs along with your Cloud-connected mobile devices. Progent can help you to upgrade efficiently to SCCM 2016 from an older device and application management solution or assist you to modify your existing SCCM 2016 ecosystem to accommodate your changing IT requirements.

Data Backup and Recovery Expertise
Progent's backup and restore consultants can provide consulting support for a wide range of products and services that deliver solutions for protecting Windows, Apple Mac, and Linux physical and virtual servers and workstations as well as laptops and smartphones. Progent supports all major backup platforms by delivering services that include Altaro VM Backup consulting, Barracuda Backup and disaster recovery planning expertise, and DoubleTake Availability solutions. Progent can also provide support for Acronis Backup and Recovery, Mozy, Retrospect for Macintosh, Apple Time Machine, Symantec Backup Exec, BackupAssist Software, CrashPlan PRO, and Solaris FLARs. For large organizations, Progent offers VMware Site Recovery Manager and NSX consulting. In addition, Progent's ProSight Data Protection Services (DPS) are offered to small and mid-sized organizations as an affordable outsourced service for reliable backup/disaster recovery (BDR).

Office 365 Integration with On-premises Exchange
Microsoft allows you to create seamless hybrid networks that integrate Office 365 and on-premises Exchange. This allows you to have specific Exchange mailboxes located on your physical datacenter and other mailboxes hosted by Office 365. Progent's Microsoft-certified consultants can assist your organization with any facet of designing, integrating and troubleshooting your hybrid Office 365 network. Progent's Exchange specialists can provide as-needed support to help you resolve stubborn technical problems and also can provide extensive project management outsourcing or co-sourcing to make sure your hybrid Office 365 initiative is carried out on time and within budget. For details about Progent's consulting support for hybrid Office 365 and on-premises Exchange systems, visit Office 365 integration with on-premises Exchange.

Teleconferencing Expertise for Telecommuters
Progent's consultants can help small and medium-size organizations to implement and troubleshoot video conferencing platforms to allow their telecommuters to communicate safely and efficiently with fellow workers and clients. For information about how Progent's experts can assist businesses to integrate and maintain teleconferencing technology for a remote workforce, go to conferencing support services for an at-home workforce.

Progent's Consulting Support for Windows 2012 R2 Server Essentials
Microsoft Windows Server Essentials is an affordable, entry-level operating system that allows small organizations to make the move from the older stand-alone in-house datacenter to the modern hybrid computing paradigm that includes on-premises and cloud-based software and infrastructure. Progent's certified Windows Server Essentials consulting experts offer budget-friendly online consulting and technical support for Microsoft Windows Server 2012 R2 Essentials. Progent can help you to assess the potential business advantages of moving to Windows Server Essentials and adopting a hybrid on-premises/cloud-based design for your network ecosystem. Progent can provide comprehensive project management support so you can design and carry out an efficient move to Windows Server Essentials, Office 365, and other Azure Cloud applications and services. (Learn about Progent's Office 365 integration with on-premises installations of Exchange and Azure planning and integration support.) Progent can also provide ongoing consulting, technical support, and training.

Virtualization Consulting
Virtualization technologies allow IT organizations to optimize resource utilization, simplify network management, and enhance workload uptime and security. operate several virtual servers on one actual computer. Common applications for virtualization include hardware consolidation, low-cost hosts for programs that require older OS software, and affordable isolation of software development or testing environments from production systems. Progent's virtualization technology engineers can provide Windows Server 2016 Hyper-V hybrid cloud/on-premises solutions, Windows Server 2012 R2 virtualization support services, Windows Server 2008 Hyper-V Virtual Server help, VMware vSphere and vCloud configuration and troubleshooting, VMware NSX network virtualization design and management, and Citrix XenServer assistance. Progent can configure virtual servers to optimize performance, dependability and ease of administration while simultaneously lowering expenses; propose and test business recovery strategies that minimize productivity loss in the event of a catastrophe; and deliver ongoing support, repair, and consulting assistance as computer technology evolves.

Consulting and Troubleshooting Expertise for SCOM 2016
Microsoft System Center 2016 Operations Manager helps to ensure top performance and maximum availability for critical workloads by providing centralized, mixed-platform tracking of physical and virtual infrastructure installed throughout on-premises systems and private and public clouds. Progent's SCOM consulting group can provide world-class online and onsite support to help organizations of any size to plan, integrate, tune, update and repair Operations Manager 2016 solutions. Progent's SCOM 2016 consulting experts can help you to migrate to Operations Manager 2016 from older releases or from different monitoring platforms, or combine a variety of monitoring systems into a cohesive IT management solution. Progent can also show you how to extend your SCOM 2016 environment to include infrastructure based in public clouds by delivering Azure consulting and Amazon AWS hybrid cloud solutions.

Get in Touch with a Progent Computer Support Expert
To find out how to get in touch with a Progent computer consultant for remote or on-premises assistance, call 1-800-993-9400 or visit Remote Network Support.



An index of content::

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