For office network systems located anywhere in the state ofMississippi, Progent's Microsoft and Cisco authorized consultants can provide phone assistance and remote troubleshooting to repair your computer network problems quickly and cost effectively. Progent has developed enterprise-class skills, software tools, and support databases to diagnose and repair network problems without the expense and delays associated with in-person service calls.
If yourMississippicompany is located outside of the larger metropolitan areas such asJackson, Gulfport, Biloxi, or Hattiesburg, your local computer network support options may be limited in expertise, or unavailable during an emergency. This results in a office network that is unusable or causing wasted time due to technical problems going unresolved for too long. Progentís team of expert network engineers average more than twelve years of real-world IT industry experience, in the trenches of IT support, performing a broad variety of technical tasks for a broad range of clients. This means you get not just the technical skills needed for the task, but a professional with field proven methods for applying that expertise to deliver affordable network solutions.
At-home Workers Consulting Services
Progent has two decades of background assisting small and medium-size companies to design, install, tune, administer, and troubleshoot information networks that support an at-home workforce. For details about Progent's support services for an at-home workforce, visit remote workers services.
SQL Server 2017 Migration Expertise
Progent's Microsoft-certified SQL Server 2017 experts can assist you to evaluate the business advantages of upgrading to SQL Server 2017 and can help your organization to design and carry out a cost-effective migration of your current SQL Server environment to any deployment architecture including onsite, cloud-hosted, or hybrid. Progent's SQL Server experts offer online or onsite support ranging from on-demand architecture assessment or troubleshooting to comprehensive project management to ensure your SQL Server 2017 initiative is successfully completed on time and on budget. To learn more, visit SQL Server 2017 migration consulting.
ProSight Active Security Monitoring (ASM) Endpoint Protection and Ransomware Recovery
The ProSight Active Security Monitoring (ASM) endpoint protection solution utilizes cutting edge behavior-based analysis tools to guard endpoint devices and physical and virtual servers against new malware attacks like ransomware and email phishing, which easily escape traditional signature-matching AV tools. ProSight Active Security Monitoring protects on-premises and cloud-based resources and provides a unified platform to address the complete threat lifecycle including protection, identification, mitigation, remediation, and post-attack forensics. Key features include one-click rollback with Windows Volume Shadow Copy Service and real-time network-wide immunization against newly discovered attacks. Read about the entire ProSight family of value-priced managed services for small businesses.
Simple Engagement and Pricing Model
Progent's simplified by-the-minute billing policy has no complicated contracts, retainers or hidden charges. Many competitors have minimum charges or other extra fees that increase support costs. For remote support from Progent during regular business hours, you only pay for the time spent working on your problem. If it only takes ten minutes to solve your problem, then you are only charged for ten minutes. For regularly scheduled onsite service work booked more than 24 hours in advance, you are billed only for the time when a Progent expert is actually on-site solving your problems. Just Progent's value priced by-the-minute rate. For emergency same-day on-site service calls, you may have to pay for our consultant's travel time, but not an increased emergency rate. Since Progent has a large pool of engineers located within the entire service territory, an available engineer is typically close by to assist. Progent can in addition offer onsite support to the majority of zip codes in the U.S. within 24 hours of answering a support request. Progent's online technical support team has delivered help to small businesses in every state (Refer to Progent's customer testimonials.)
Power BI Consulting Services
Progent's Power BI consultants can assist your business to plan, deploy, maintain, enhance or debug your Power BI solution. Progent can also help you to prep your source data for Microsoft Power BI reports and dashboards. Progent can show you how to build and administer an onsite, cloud based, or hybrid architecture to run Power BI. To learn more, see Progent's Power BI integration services.
BI Reporting and Analytics Consulting
Progentís business information reporting experts can provide online and onsite expertise to assist your organization with any phase of business intelligence (BI) reporting ranging from troubleshooting or enhancing applications to planning and deploying an advanced business intelligence environment. Progent's management reporting consultants can assist your company to maintain your current reporting system, assist you to migrate reports from a legacy reporting product to a modern one, and deliver as-needed remote training to meet your individual requirements. Progentís management reporting and analytics professionals offer experience in the leading business analytics reporting and visualization tools such as the SQL Server BI suite (SSIS, SSAS, and SSRS), Microsoft Management Reporter/FRx, Office Access, Crystal Reports, Power BI, Excel business analytics add-ins including Power Pivot and Power View, Report Designer and Report Builder.
Citrix Virtual Desktop Support Services
Progent's Citrix-certified desktop virtualization experts can assist you to plan, install, manage, and support a virtualized Windows application delivery and management system by offering XenDesktop consulting and XenApp support services. Progent's Cisco CCIE network consultants can help you enhance your network for delivering server-side and client-side applications, and Progent's datacenter support experts can help your organization to manage and support an off-site datacenter that offers high availability, enhanced protection, and fast disaster recovery. Progent's Citrix technology experts can also assist you with additional virtualization products from Citrix by providing Citrix XenServer consulting services and Citrix Essentials for Hyper-V support.
Failover Clustering Help for Microsoft Windows Server 2016 and Windows Server 2012 R2
The failover server cluster feature set incorporated into the most recent releases of Windows Server is dramatically redesigned to simplify the deployment, setup, and management of server clusters and to offer greater levels of system availability, protection, performance, and flexibility. New or improved features include automated cluster verification, easier setup and installation, improved cluster management, redesigned cluster architecture for maximum availability, better protection and quorum structure, elimination of failure points, greater storage and RAM capacity, improvements for multi-site clusters, and live migration support for Windows Hyper-V virtual machines. Progent's certified cluster technology experts can assist you assess the business benefits of failover clusters, plan and execute a deployment, educate your IT staff to manage your failover clusters, provide continuing consulting and technical help services, and create and test a workplace recovery plan. Progent's Windows Server 2016 disaster recovery experts can show you how you to design and build an affordable disaster recovery solution for multi-site or hybrid cloud environments using failover cluster tools proven in Microsoft's massive Azure cloud.
ProSight WAN Watch Network Infrastructure Management
Progentís ProSight WAN Watch infrastructure monitoring and management service makes it easy and inexpensive for small and mid-sized organizations to map, monitor, reconfigure and debug their connectivity hardware such as switches, firewalls, and wireless controllers plus servers, printers, client computers and other networked devices. Incorporating state-of-the-art RMM technology, ProSight WAN Watch ensures that infrastructure topology maps are always current, captures and displays the configuration information of almost all devices connected to your network, monitors performance, and sends alerts when potential issues are discovered. By automating tedious network management processes, ProSight WAN Watch can knock hours off common chores such as making network diagrams, reconfiguring your network, finding appliances that need important updates, or isolating performance bottlenecks. Read about the entire ProSight family of affordable network management outsourcing services for small and medium-size businesses.
Team Approach to Service and Problem Escalation
Information networks have grown increasingly complex. In addition, most small business networks include products from dozens of different manufactures. All this makes network integration and maintenance increasingly challenging. It is impossible for even the most talented engineer to have deep knowledge in all facets of information technology, or broad practical experience in the enormous range of hardware and software brands, versions, and updates that small businesses include in their IT networks. Progent follows a collaborative approach to network support and depends on subject matter experts to bring in-depth skills when necessary to fix the most intractable problems efficiently, at the least expense to your company.
Design, Deployment and Troubleshooting Expertise for Microsoft System center 2012
Progent's Microsoft System Center 2012 consulting experts have over 15 years of experience deploying, supporting and fixing the key components that make up Microsoft System Center and can help your organization to plan, configure, support, and repair your Microsoft System Center 2012 R2 ecosystem to maximize the availability and performance of your critical IT resources across multiple Windows and Linux/Unix operating systems and local and Cloud-based datacenters. Progent also offers System Center 2016 migration consulting to assist your organization to transition to the current edition of System Center from a previous one or from another datacenter management solution to deliver the advantages of enterprise-class deployment, automation, security, plus datacenter and application performance monitoring.
Exchange 2013 Migration Support
Exchange 2013 includes major enhancements to the capabilities of its predecessor Microsoft Exchange Server 2010 and introduces important innovations as well as a redesigned architecture. These improvements affect key areas including ease of administration, high availability (HA), compliance, cost of ownership, teamwork, scalability, throughput, compatibility, and the user experience. Progent's certified Exchange Server 2013 consultants can provide online or on-premises support to assist your organization to manage, optimize and troubleshoot your Exchange 2013 deployment. Progent can also provide Exchange 2016 migration expertise and Office 365 Exchange Online consulting to help you upgrade to a more current release of Exchange Server in an on-premises, cloud-based, or hybrid deployment.
Get in Touch with a Progent Network Consultant
To learn how you can contact a Progent network consultant for online or on-premises help in #(state), call 1-800-993-9400 or visit Online Computer Help.