For small company network systems located anywhere in the state ofMissouri, Progent's Microsoft and Cisco qualified professionals can deliver remote phone help and troubleshooting to fix your network troubles fast and cost effectively. Progent has acquired enterprise-level skills, sophisticated tools, and support databases to troubleshoot and repair computer network problems without the high cost and delays associated with in-person service visits.

If yourMissouricompany is situated outside of the larger metropolitan areas such asKansas City, St. Louis, Springfield, or Independence, your nearby computer support choices may be limited in skills, or unavailable during an emergency. This can result in a office network that is unpredictable or causing productivity loss due to technical problems continuing for too long. Progentís group of field proven network consultants average more than 10 years of real-world IT industry experience, in the trenches of network systems support, performing a large variety of technical projects for a broad range of customers. This means you obtain not just the technical skills needed for the task, but a consultant with demonstrated methods for applying that expertise to deliver efficient network solutions.

Online Support for Windows and Cisco-based Networks
Progentís Technical Response Center offers expert remote support for Microsoft and Cisco-based networks anywhere in the United States. Progent's certified engineers have the experience to assist you to analyze and resolve tough network problems quickly and cost effectively. The breadth of information technology expertise offered by Progent's staff of engineers allows them to escalate even the toughest problems to the right specialists as necessary. Whether you require one-time phone support and remote repair or ongoing availability of a Help Desk Technical Response Center, Progent's experts can provide your company with enterprise-level support without the cost and administrative overhead of running a large in-house support organization.

Best Practices Applied by Expert Engineers
Many companies situated away from cities with plentiful expert engineers resort to less qualified or inexperienced local resources for vital IT support services. This can result in a network that is unstable or unproductive. Progentís staff of Microsoft and Cisco premier engineers average more than ten years of hands-on industry experience, in the front lines of network support, performing an extensive array of technical tasks for a broad mix of customers. This means that with Progent you get not only high-level computer network knowledge, but an engineer who follows computer industry leading practices in applying that knowledge to resolve real-world business network issues efficiently and in a consistent fashion.

ProSight Active Security Monitoring (ASM) Next-Generation Endpoint Protection and Ransomware Defense
Progent's ProSight Active Security Monitoring endpoint protection (EPP) solution incorporates cutting edge behavior-based machine learning tools to defend endpoints as well as physical and virtual servers against modern malware assaults such as ransomware and email phishing, which routinely get by traditional signature-based anti-virus tools. ProSight ASM protects on-premises and cloud-based resources and offers a single platform to manage the complete threat lifecycle including blocking, infiltration detection, mitigation, remediation, and post-attack forensics. Key capabilities include one-click rollback using Windows Volume Shadow Copy Service and real-time system-wide immunization against new attacks. Read more about the complete ProSight series of low-cost outsourced network management services for small and mid-size organizations.

ProSight DPS Managed Backup
ProSight Data Protection Services automated backup offers small and mid-sized organizations an affordable and fully managed solution for secure backup/disaster recovery (BDR). For a fixed monthly price, ProSight DPS automates your backup activities and enables rapid restoration of vital data, apps and VMs that have become unavailable or corrupted as a result of hardware failures, software bugs, natural disasters, human mistakes, or malicious attacks such as ransomware. ProSight DPS can help you protect, recover and restore files, folders, apps, system images/, plus Hyper-V and VMware images/. Important data can be protected on the cloud, to a local storage device, or mirrored to both. Progent's cloud backup specialists can deliver world-class expertise to configure ProSight DPS to to comply with government and industry regulatory requirements such as HIPPA, FIRPA, PCI and Safe Harbor and, when necessary, can help you to recover your business-critical information. Find out more about Progent's entire ProSight line of low-cost network management outsourcing services for small businesses.

NetDocs Expert Support
NetDocuments is a leading cloud-based document management system (DMS) designed specifically for the legal profession. Progent offers the services of NetDocs specialists who can deliver high-level advice to help your organization to plan, deploy, administer, tune, or troubleshoot a DMS environment based on NetDocs. For details about Progent's consulting expertise for NetDocs, go to NetDocuments DMS consulting support.

Juniper Networks Consulting and Support
Progent's Juniper Networks-authorized network consultants can help you to plan and implement Juniper Firewall/VPN platforms, enhance and troubleshoot your network infrastructure, and migrate efficiently from outdated products to current versions. Progent's Junos OS consultants can provide support for Juniper's flagship network control software to help your business to simplify the management and improve the security of your Juniper VPN devices and routers. Progent also has extensive background maintaining Juniper's NetScreen OS and ScreenOS operating system products and can help organizations maintain environments that include a combination of Juniper's OS platforms.

Configuration of Cisco's Managed Switches
Progent's Cisco-certified CCIE network technology engineers offer expert remote and on-premises support and troubleshooting for Cisco's Catalyst, Nexus and Meraki families of fixed and modular switches for environments that range from small organizations and campus networks to giant data centers and public clouds. Progent can help you to deploy Cisco's quickly improving switch technology to realize the speed, expandability, resilience, virtualization, data protection and manageability demanded by your business. To learn about Progent's consulting services for Cisco's extensive family of Catalyst switches, see Cisco Catalyst switch support. To learn about Progent's consulting and troubleshooting services for Cisco's Nexus Series of data center switches, refer to Cisco Nexus switch consulting and troubleshooting services. For information about Progent's support for Meraki switches, refer to Cisco Meraki switches consulting services.

Security Inventory Scanning for Small and Mid-size Business Networks
Progent has put together two ultra-affordable service bundles intended to allow small companies to get an objective network security evaluation from a certified security engineer. With Progent's External Security Inventory Scan, an engineer runs a comprehensive examination of your IT infrastructure from beyond your firewall to determine possible weaknesses in the security posture you expose to the outside world. With Progent's Internal Network Security Inventory Checkup, an engineer runs a system scan from a secure machine within your company firewall to uncover the risk to inside assaults. The two security inventory services are set up and executed from a secured remote location.

Failover Clustering Support for Microsoft Windows Server
The failover server cluster feature set built into the latest releases of Microsoft Windows Server has been dramatically redesigned to simplify the installation, setup, and maintenance of clusters and to offer greater levels of network dependability, protection, performance, and versatility. New or enhanced capabilities include cluster verification, easier configuration and installation, unified cluster administration, new cluster infrastructure for increased uptime, better security and quorum models, fewer failure points, greater storage and memory capacity, improvements for geographically dispersed clusters, and live migration support for Hyper-V virtual servers. Progent's Microsoft-certified failover cluster consultants can help you assess the business benefits of Windows clustering, plan and execute a deployment, train your IT personnel to manage your failover clusters, provide ongoing consulting and support services, and create and validate a workplace recovery procedure. Progent's Windows Server 2019 failover cluster experts and Windows Server 2016 disaster recovery experts can assist you you to plan and deploy a cost-effective disaster recovery/business continuity solution for multi-site or hybrid cloud deployments using failover cluster technology field-tested in Microsoft's massive Azure public cloud.

Cisco WiFi Controller Integration and Support Consultants
Progent's Cisco wireless controller experts can help your business to deploy Cisco Wi-Fi controllers to manage wireless networks of any size. Progent can help you to administer and troubleshoot your current Cisco-based Wi-Fi environment or carry out a smooth upgrade to Cisco's modern wireless controller technology. Progent offers support for both hardware-based and software-only Wi-Fi controllers and can assist you to determine which version is appropriare for your wireless solution. For Wave 2 wireless controllers from Cisco, Progent offers Cisco 3504 Wi-Fi controller expertise, Cisco 5520 wireless controller expertise, and Cisco 8540 wireless controller consulting.

VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager is an extension to VMware vCenter that lets you specify, automate and verify a repeatable process for recovering services rapidly following an outage. Site Recovery Manager supports centrally controlled and automated disaster recovery, application mobility, and transparent site relocation, failback and re-protect. Site Recovery Manager also enables non-intrusive testing for disaster recovery, upgrades and fixes and can generate audit reports to verify full service restoration, validate SLAs and demonstrate disaster recovery compliance. Progent offers the support of a VCDX certified VMware Site Recovery Manager consulting expert to assist your organization to design, deploy, test and manage a DR system powered by VMware Site Recovery Manager.

Progent's Client Testimonials
Progent has delivered online or on-premises technical support assistance to businesses in each state in the country. Many of these clients have expressed their high regard for Progent through testimonials to the excellence of Progent's service personnel. Check out Progent's customer testimonials to see what people say about the quality of Progent's consulting services

SIP Infrastructure Solutions: SIP PSTN Trunks and Cisco CUBE Session Border Controller Integration
Progent's Cisco-certified SIP infrastructure consultants and Cisco CUBE configuration experts can assist your business to design, deploy, maintain, debug and upgrade Cisco's SIP infrastructure technology and Cisco's CUBE (Cisco Unified Border Element)-connected SIP trunks. Progent offers cost-effective online or on-premises support to help businesses to move smoothly to a productive unified communications ecosystem that delivers accelerated return on investment. Progent's certified Microsoft unified communications experts can help you to configure interfaces between Cisco's CUBE SBC and Microsoft's VoIP and IP video applications such as Skype for Business Server and Lync for connectivity to a SIP PSTN trunk.

Get in Touch with a Progent Computer Consultant
To find out how you can contact a Progent computer consultant for remote or on-premises expertise, phone 1-800-993-9400 or visit Online Computer Help.



An index of content::

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    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection solution that utilizes cutting edge behavior analysis technology to guard endpoint devices and physical and virtual servers against modern malware attacks such as ransomware and file-less exploits, which easily get by legacy signature-matching anti-virus tools. ProSight Active Security Monitoring safeguards local and cloud resources and provides a single platform to address the complete malware attack lifecycle including blocking, detection, mitigation, cleanup, and forensics. Key capabilities include single-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against new threats.

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    Progentís Cisco-Certified network experts provide professional PIX Firewall support services covering architecture, implementation and maintenance of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers robust user and software policy enforcement, mutlivector attack protection, and safe access services. Ranging from compact, easy-to-install desktop devices for small offices and home offices to modular gigabit products, Cisco PIX firewalls provide a healthy combination of security, performance and reliability for business environments of all sizes. PIX firewalls are build around a proven, purpose-built platform, PIX OS, avoiding possible OS-specific security vulnerabilities. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification plus Common Criteria EAL4 evaluation status. PIX firewalls deliver an array of integrated protection and networking services, including powerful application-aware firewall services, Voice over IP and multimedia security, multi-site and remote-access IPsec VPN connectivity, intelligent networking services, and flexible management solutions. Progentís Cisco consultants can show you how to choose and integrate any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.

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    Exchange Server 2013 incorporates significant improvements to the functionality of Microsoft Exchange Server 2010 and delivers powerful innovations as well as a redesigned architecture. These enhancements favorably impact vital facets of IT including ease of administration, availability, security and compliance, operational costs, collaboration, scalability, performance, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange 2013 consulting experts can help you evaluate the possible business benefits of migrating to Microsoft Exchange 2013, create an efficient test and rollout strategy, and train your IT team to maintain your Microsoft Exchange 2013 environment. Progent can also provide ongoing remote support and management for Microsoft Exchange Server 2013.

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    Progent's Windows Server 2016 disaster recovery experts can help your organization to plan and deploy a disaster recovery system built around Microsoft's most advanced Failover Clustering tools such as Cluster OS Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for zero-data-loss Recovery Point Objective (RPO), Storage Spaces Direct for high-performance network-attached storage using low-cost equipment, VM Load Balancing for improving the performance and fault-tolerance of Failover Clusters while reducing capital investment and management overhead, and Cloud Witness for easy, affordable deployment of a stretch cluster quorum arbitration point.

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