Company computer networks in the state ofMissourinow have quick and economical remote help from Progent's certified security experts to fix the toughest security problems. The cost is reasonable, billing is by the minute, engagement is immediate, and service is unbeatable. Progent also offers assistance for complex engagements that demand the services of seasoned security consultants with high-level industry credentials.

In case yourMissouribusiness is situated some distance from larger metropolitan areas includingKansas City, St. Louis, Springfield, or Independence, support from nearby qualified network security support specialists may be problematic during an urgent situation. This can result in a drop in revenue for your business, upset customers, unproductive employees, and distracted executives. By contacting Progent, you have access to a Premier security consultant who can provide expertise whenever you need it to get your network on line and restore your data.

Progent can assist you in all your initiatives to protect your IT environment with support services that can range from security assessments to developing a company-wide security plan. Progent offers economical service to help businesses of all sizes to set up and manage safe IT environments powered by Windows and Cisco products and that can include computers based on UNIX or Linux operating systems plus mobile users with Apple iPhones and iPads or Android or Windows Phone devices.

Progent can also assist you to outsource spam blocking and defense against email-borne attacks. Email Guard is Progent's email security platform that incorporates the services and infrastructure of top data security vendors to provide web-based control and world-class security for your email traffic. The powerful structure of Email Guard integrates a Cloud Protection Layer with an on-premises gateway appliance to offer advanced protection against spam, viruses, Dos Attacks, DHAs, and other email-borne malware. The cloud filter acts as a first line of defense and blocks the vast majority of unwanted email from making it to your security perimeter. This reduces your vulnerability to external attacks and saves network bandwidth and storage. ProSight Email Guard's on-premises gateway device provides a further level of inspection for incoming email. For outbound email, the onsite security gateway offers AV and anti-spam protection, policy-based Data Loss Prevention, and encryption. The onsite gateway can also enable Exchange Server to track and protect internal email traffic that stays within your corporate firewall.

Progent's certified experts are available online or on site to offer a range of urgent or project-based network security services which include:

  • Run automated security audits
  • Clean up promptly after serious security breaches
  • Configure effective firewalls
  • Implement safe methods for remote and mobile connectivity
  • Deploy effective software for automatic defense against viruses, spam and directory harvest attacks
  • Develop a company-wide security strategy with 24x7 security monitoring
  • Provide outsourced Help Desk Call Center Services
  • Develop an effective backup and restore plan based on Microsoft DPM backup/restore technology
If your business has an urgent requirement for IT security help, refer to Progent's Emergency Online Technical Help.

Progent's security experts provide world-class support in vital facets of system protection including security assessment, firewalls and VPN, and high-level security consulting.

System Security Assessment
Progent's expert security consultants can assess the strength of your current computer security environment by performing comprehensive remote automated analysis via advanced software tools and tested techniques. Progent's skill in this service saves you consulting fees and assures a detailed portrayal of weaknesses. The knowledge your company is provided can form the basis of a security plan that will permit your network to run safely and react quickly to new risks.

Automated Vulnerability Evaluation
Progent provides expertise in the application of security testing packages including Microsoft Baseline Security Analyzer and GFI LANguard for affordably performing a set of programmed system testing checks to identify possible security problems. Progent has extensive experience with additional security auditing tools including NMAP, AMAP Application Scanner, eEye, as well as utilities like Metasploit Framework, Netcat, and Nikto. Progent can help you to make sense of audit reports and respond appropriately.

Progent can help you build security into your business operations, configure scanning applications, define and deploy a protected network environment, and recommend procedures to maximize the security of your IT system. Progent's security consultants are available to assist you to configure a firewall, implement secure remote access to email and business applications, and install virtual private network. Find out more about Progent's automated security evaluation.

Security Inventory Service Packages for Small Companies
Progent offers two low-cost security inventory scanning bundles intended to enable small businesses to receive an objective network security evaluation from an accredited security specialist. With Progent's External Security Inventory Scan, an engineer runs a comprehensive examination of your IT infrastructure from outside your company firewall to uncover possible risks in the security profile you present to the public. With Progent's Internal Network Security Inventory Scan, a certified security professional runs a system scan from an authorized machine within your company firewall to assess vulnerabilities to internal attacks. Both security inventory services are set up and executed from a protected remote site. The project is managed by an engineer with high-level security credentials and who generates a document that details and analyzes the data captured by the security scan and suggests cost-effective remediation where called for.

Network Intrusion Analysis Support Services
Stealth penetration checking is an important component of any successful network security strategy. Progentís security professionals can run thorough intrusion checks without the awareness of your organization's internal network support staff. Unannounced penetration testing shows whether current security defense systems such as intrusion incident alerts and event log monitoring are correctly configured and actively checked. Find out more about Progent's network security penetration analysis consulting.

Firewall And Virtual Private Network (VPN) Solutions
Progent's background in network security solutions encompasses extensive field work with leading firewalls and Virtual Private Network (VPN) products from multiple vendors such as Cisco, Microsoft, and CheckPoint. Progent can provide the services of consultants with key industry accreditations including Cisco Certified Internetwork Expert and Microsoft Certified Systems Engineer.

Cisco ASA 5500-X Firewalls with Firepower, ASA 5500 Series Firewalls, and PIX Security Appliances Configuration and Debugging
The new Cisco ASA 5500-X Family of firewalls with Firepower Services deliver significantly more bang for the buck than Cisco's legacy firewalls and have superseded the ASA 5500 and PIX firewalls for new installations. Since Cisco's purchase of Sourcefire, the whole line of ASA 5500-X firewalls can be configured to support Firepower Services, based on Sourcefire's Snort product, which is the market's most deployed network intrusion protection system (IPS). Firepower services bring powerful new features including advanced malware protection (AMP), URL filtering, real-time threat analytics, and security automation. Progent's Cisco-certified CCIE network experts can assist your company to maintain your existing PIX or ASA 5500 firewalls and migrate to ASA 5500-X firewalls with Firepower Services. Progent's consultants can provide remote and onsite support for ASA 5500-X firewalls with Firepower Services and can help you to design, deploy, tune, administer and troubleshoot firewall environments based around Cisco ASA 5500-X firewalls with Firepower Services. Find out more details about Cisco ASA 5500-X Firewalls with Firepower integration and debugging services.

Cisco Network Security and Virtual Private Network Support Expertise
Cisco's network security and offsite connection products represent a full range of easy-to-administer security solutions to help safeguard your local and remote network infrastructure. Cisco's VPN line includes switches, firewalls, intrusion detection devices and Virtual Private Network concentrators. Progent's expert staff of consultants includes experienced engineers with Cisco's CCIE and CCNP qualifications who are able to help your company to select Cisco Virtual Private Network, Cisco RADIUS Security, and additional Cisco security solutions that fit most closely with your business objectives. Find out additional information concerning Progent's Support Services for Cisco Security Solutions and Virtual Private Network Appliances.

Consulting Expertise for Additional Firewall and Virtual Private Network Products
Progent provides small and medium size businesses expert support for Intrusion Protection products and IPsec VPN solutions from leading firewall and VPN security companies including Check Point Software, Juniper Networks, and SonicWall. Progent can help you create a comprehensive security strategy and choose the right technologies from multiple vendors to support your security objectives while sticking within your spending restraints.

Progent's Low-Cost Managed Services for Information Security
Progent's affordable ProSight portfolio of outsourced network management services is designed to provide small and mid-size organizations with enterprise-class support and state-of-the-art technology for all facets of information assurance and compliance. ProSight managed services offered by Progent include:

ProSight Active Security Monitoring: Endpoint Protection and Ransomware Recovery
ProSight Active Security Monitoring (ASM) is an endpoint protection solution that utilizes next generation behavior-based machine learning technology to guard endpoint devices as well as servers and VMs against modern malware attacks like ransomware and file-less exploits, which routinely evade traditional signature-based AV products. ProSight ASM safeguards local and cloud-based resources and offers a single platform to manage the entire threat lifecycle including blocking, infiltration detection, containment, cleanup, and forensics. Key features include one-click rollback with Windows Volume Shadow Copy Service and automatic system-wide immunization against new attacks. Learn more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense.

ProSight Enhanced Security Protection: Unified Endpoint Protection
Progent's ProSight Enhanced Security Protection services deliver ultra-affordable in-depth protection for physical and virtual servers, desktops, mobile devices, and Exchange Server. ProSight ESP utilizes contextual security and advanced heuristics for continuously monitoring and reacting to security threats from all vectors. ProSight ESP delivers firewall protection, penetration alarms, endpoint control, and web filtering through cutting-edge technologies incorporated within a single agent managed from a unified control. Progent's data protection and virtualization experts can assist you to plan and configure a ProSight ESP deployment that meets your organization's unique needs and that allows you prove compliance with government and industry information protection regulations. Progent will help you specify and implement policies that ProSight ESP will manage, and Progent will monitor your network and react to alarms that call for immediate attention. Progent's consultants can also assist you to install and test a backup and restore solution such as ProSight Data Protection Services so you can get back in business rapidly from a potentially disastrous security attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint security and Microsoft Exchange filtering.

ProSight DPS: Managed Cloud Backup
ProSight Data Protection Services from Progent provide small and mid-sized organizations a low cost and fully managed solution for reliable backup/disaster recovery (BDR). Available at a low monthly rate, ProSight Data Protection Services automates and monitors your backup activities and enables rapid restoration of critical files, apps and VMs that have become lost or damaged due to hardware breakdowns, software bugs, natural disasters, human error, or malware attacks such as ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware images/. Critical data can be protected on the cloud, to a local device, or mirrored to both. Progent's cloud backup consultants can provide world-class support to configure ProSight Data Protection Services to be compliant with government and industry regulatory requirements like HIPAA, FIRPA, PCI and Safe Harbor and, when needed, can help you to recover your business-critical data. Find out more about ProSight DPS Managed Backup.

ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Email Encryption
ProSight Email Guard is Progent's spam filtering service that incorporates the technology of top information security vendors to deliver centralized management and world-class security for your inbound and outbound email. The powerful architecture of Email Guard managed service combines cloud-based filtering with a local gateway appliance to provide complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. The cloud filter acts as a preliminary barricade and blocks most unwanted email from making it to your security perimeter. This reduces your vulnerability to external attacks and saves network bandwidth and storage. Email Guard's on-premises security gateway appliance adds a deeper layer of inspection for incoming email. For outgoing email, the local gateway offers anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The on-premises gateway can also assist Microsoft Exchange Server to monitor and protect internal email traffic that originates and ends inside your corporate firewall. For more details, see Email Guard spam filtering and data leakage protection.

ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
With ProSight Virtual Hosting service, a small organization can have its key servers and applications hosted in a secure Tier III data center on a high-performance virtual host set up and managed by Progent's IT support professionals. With Progent's ProSight Virtual Hosting service model, the client owns the data, the OS software, and the apps. Since the system is virtualized, it can be moved immediately to a different hosting solution without a time-consuming and difficult configuration procedure. With ProSight Virtual Hosting, you are not locked into one hosting provider. Learn more details about ProSight Virtual Hosting services.

ProSight IT Asset Management: IT Documentation and Password Management
Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to create, maintain, retrieve and protect data related to your network infrastructure, procedures, applications, and services. You can instantly locate passwords or serial numbers and be alerted about impending expirations of SSLs ,domains or warranties. By cleaning up and organizing your IT documentation, you can eliminate up to half of time thrown away looking for critical information about your IT network. ProSight IT Asset Management includes a common location for storing and collaborating on all documents related to managing your business network like standard operating procedures and How-To's. ProSight IT Asset Management also offers advanced automation for gathering and relating IT data. Whether youíre making enhancements, performing maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the information you require as soon as you need it. Find out more details about ProSight IT Asset Management service.

Expert Network Security Design
Every company ought to have a thoroughly thought out security strategy that includes both pre-attack processes and response planning. The proactive strategy is a collection of procedures intended to reduce security weaknesses. The reactive strategy helps your network security personnel to evaluate the impact caused by a security penetration, fix the system, document the experience, and get business functions restored as soon as possible.

Progent's expert information security engineers can to help your business to run a comprehensive risk evaluation and create a network security plan to implement security processes and mechanisms to minimize ongoing attacks and threats.

CISM Qualified Network Security Engineering Assistance
The CISM committee defines the basic capabilities and global standards of performance that information security managers are expected to master. CISM provides executive management the confidence that those who have qualified for their CISM certification have the experience and knowledge to deliver effective security administration and consulting services. Progent can provide the support of CISM Premier security consultants to help companies with:

  • Network Security Governance
  • Vulnerability Management
  • Network Security Program Management
  • Network Security Administration
  • Recovery Management
Read more information about Progent's CISM Qualified Information Security Consulting Services.

CISSP Certified Security Engineering Services
The CISSP credential recognizes mastery of a worldwide standard for network security. The American National Standards Institute has granted certification recognition in the field of information security stipulated by ISO 17024. Progent can provide access to of security consultants who have qualified for CISSP certification. Progent can provide a CISSP-certified consultant to help your company in a variety security fields including:

  • Security Management Practices
  • Security Architecture and Models
  • Access Management Systems and Processes
  • Applications Development Security
  • Secure Operations
  • Site Security
  • Encryption/Decryption Technology
  • Telecommunications, LAN and WAN Security
  • Business Continuity Preparedness
Read more details about Progent's CISSP-certified Security Consulting Services.

CISSP-ISSAP Qualified Secure System Architecture Consulting Support
Progent's CISSP-ISSAP Premier network architecture engineers are experts who have been awarded ISSAP status as a result of rigorous testing and significant experience with information security design. The Information System Security Architecture Professional (ISSAP) credential indicates proven mastery in the most in-depth requirements of information system security architecture within the broader field of IS security expertise required for CISSP accreditation. Progent's ISSAP-premier security experts can help your business with all phases of secure network architecture such as.

  • Access Management Systems and Techniques
  • Phone System and Network Infrastructure Protection
  • Data Encryption Options
  • Requirements Analysis and Security Criteria
  • Business Continuity Planning (BCP) and DRP
  • Site Security
Learn additional information concerning Progent's ISSAP Accredited Secure Information System Architecture Consulting Professionals.

CISA Certified IS Security Auditing Engineering Assistance
The Certified Information Systems Auditor (CISA) accreditation is a recognized achievement that indicates mastery in IS security auditing. Accredited by ANSI, the CISA accreditation has consultants pass a comprehensive test administered by the ISACA international professional association. Progent's CISA-certified network security audit specialists can assist your company in the areas of:

  • IS Audit Services
  • Information Technology Administration
  • Systems and Infrastructure Lifecycle Planning
  • IT Support
  • Safeguarding Data Assets
  • Business Continuity Preparedness
Get additional details concerning Progent's CISA Accredited Information System Security Auditing Consulting Support.

Certified in Risk and Information Systems Control (CRISC) Consultants
The CRISC certification program was initiated by ISACA to verify a consultant's skills to design, implement, and maintain IS controls to mitigate network risk. Progent can provide the services of a CRISC-certified consultant to assist you to develop and carry out a workplace continuity strategy that follows industry best practices identified by CRISC and geared to match your company's risk appetite, business objectives, and IT budget. Progent's CRISC-certified IT risk mitigation specialists can provide a variety of risk identification services such as:

  • Collect data and review documentation to evaluate major vulnerabilities
  • Inventory statutory, industry, and contractual mandates and company policies related to your network to assess their potential impact on your business goals
  • Point out possible threats for your operational workflows to help in analyzing your corporate risk
  • Develop a risk awareness initiative and conduct training to make sure your organization understand IS risk so they can assist with your risk management process
  • Match key risk vectors to related business processes to help assign risk ownership
  • Validate risk appetite with your senior management and key stakeholders to make sure they align
Find out more information concerning Progent's Certified in Risk and Information Systems Control (CRISC) Consultants.

GIAC Qualified IS Security Consulting Services
GIAC was established in 1999 to certify the skill of information technology security experts. GIAC's mission is to assure that an accredited professional possesses the knowledge necessary to provide support in critical categories of network, information, and program security. GIAC accreditations are acknowledged by businesses and government organizations around the world including and the United States NSA. Progent's GIAC-certified network security audit specialists are available to assist your IT organization in the areas of:

  • Assessing Security Systems
  • Incident Handling
  • Traffic Analysis
  • Web-based Services Security
  • SIEM solutions
Learn more information about Progent's GIAC Information Assurance Support.

Contact a Certified Security Expert
To learn how you can contact a Progent security engineer for remote or onsite support in Missouri, call 1-800-993-9400 or go to Online Computer Support.



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    Progent's ISSAP Premier security consultants, or Information Systems Security Architecture Professionals, are consultants who have been awarded ISSAP Certification through thorough testing and extensive experience with network security architecture. ISSAP consultants possess comprehensive understanding of access management systems and techniques, telecommunications and network security, cryptography, requirements analysis, business continuity and disaster recovery, and physical security. Progent's ISSAP-premier security specialists can assist your business with all phases of architecture security.

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    Progent can help your business in any and all facets of your migration to Exchange Server 2016 including designing high availability infrastructure for an on-premises, cloud-based or hybrid environment; licensing compliance for Exchange and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V strategy; specifying storage capacity required for your VMs, mailbox databases and logs; setting up hardware load balancing for fault-tolerant CAS services; designing, setting up and testing Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; preparing your firewall; resolving SSL issues; providing client integration with Office desktop or Microsoft Office 365; and setting up Outlook on the web (formerly Outlook Web App).

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    Nagios and MRTG are useful, license-free monitoring utilities that run on Linux and can be used to monitor UNIX environments, Windows networks, or multi-OS systems in which Linux and Windows coexist. Nagios lets network managers to monitor system services including POP3, HTTP, FTP, and NNTP. MRTG lets you track the traffic through SNMP network devices such as servers, routers, and switches. Progent's network integration experts can show you how to use both these utilities to streamline and troubleshoot your network.

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    Microsoft Office for Mac allows Apple Macintosh users to run the world's most familiar business programs. Progent's Apple-certified Macintosh consultants can help you configure Mac Office on a multi-vendor network that incorporates Apple OS X and Windows-powered platforms so that Macintosh users can access the new capabilities of Word, Excel, PowerPoint and Entourage in order to share data and network resources with colleagues who run Microsoft Windows. Progent's consultants have experience with both Apple Macintosh and Windows technology and can provide service for environments that combine Apple Macintosh with Microsoft Windows systems with complete resource sharing, or networks which intentionally restrict collaboration between Apple Mac and Windows systems.

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    Progent uses an enterprise-class service reporting system that stores and formats detailed documentation for all delivered services. Unlike some independent consultants or local service firms who offer minimal documentation or specifics of tasks done, each service delivered by Progent is tracked by full documentation. Each Progent staff member has access to the support documentation sent by each staff member to each customer. The practice of documenting and organizing service records allows more effective support and avoids a variety of typical misfortunes such as when a support customer is virtually held captive to a consultant who refuses to let go of vital service information.

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    Progent can deliver in-depth remote consulting for all major technical areas associated with todayís small company IT networks and allows you to outsource a variety of strategic, on-demand services such as a part-time CIO to offer advanced IT design and budgeting capability, a Call Center for help desk support, proactive server monitoring, spam/virus filtering as a managed service, best-practices project management for critical initiatives like office relocations oroperating system upgrades, Cisco-certified consultants for building and maintaining fast and robust network infrastructure, security engineers to verify information protection and regulatory compliance, disaster recovery experts to help design business continuity strategies, and software programmers to create, enhance, or repair mission-critical applications.

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    Progent offers nationwide remote help and consulting services for businesses that run networks based on versions of the Linux OS or whose information systems feature a mix of Linux platforms/Linux and Microsoft technology. Online technical support offers maximum return for your information technology budget by extending client productivity and shortening the time billed for network analysis and repair. Sophisticated remote access technology and skilled service specialists and engineers combine to enable Progent to solve most network issues without wasting time and money by traveling to your site. In the vast majority of cases your network problems can be dealt with by telephone or via a combination of phone help and remote access. Progent can make available Cisco certified CCIE infrastructure experts and CISSP and ISSAP certified security specialists to help you with the most challenging system issues.

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    Progent can help you to evaluate the wealth of subscription plans offered with Office 365 and integrate your information network with Office 365 so you derive maximum business value. Progent supports cross-vendor networks that incorporate Windows, macOS or OS X, and Linux software. Progent can also help your business to create and maintain hybrid networks that transparently integrate local and cloud-based resources.

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    Microsoft supports transparent hybrid ecosystems that combine Office 365 and local Exchange deployments. This permits you to have certain mailboxes located on your on-premises datacenter and other mailboxes resident on Office 365. Progent's certified Exchange consulting team can help you with any facet of designing, implementing and debugging your hybrid Office 365 solution. Progent's Exchange consultants can provide as-needed support to help you resolve challenging technical issues and also can provide extensive project management outsourcing or co-sourcing to make sure your hybrid Office 365/Exchange solution is completed on schedule and within budget.

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    SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.

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    Progent provides customized remote instruction for an array of desktop apps and environments such as Microsoft Office Excel, Word, PowerPoint and Visio plus Acrobat Writer, Adobe Photoshop, Crystal Reports, and Microsoft Windows 10 and 8.1. Remote instruction offers the benefits of traditional in-person seminars, such as immediate communication between students and trainers, but eliminates the expenses of transportation and the hassle of trying to synchronize the availability of multiple trainees. Offered to individuals or groups of all sizes, Progent's live online training allows the trainer to conduct the seminar from a remote facility while the clients can be spread across an office or all over the the U.S. Live online instruction supports proven teaching tools like virtual white boards, electronic hand-raising, and collaborative applications. Sessions can be short and personalized to specialized topics or extended in duration and broader in scope.

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    Progent's certified SQL Server 2017 experts can assist you to design and carry out a smooth migration from your existing SQL Server databases and applications to SQL Server 2017.

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    Cisco Cisco Unified Communications Manager (CUCM), originally branded CallManager, is the heart of Cisco's communications and collaboration portfolio. Unified Communications Manager and Cisco Unified CM Express (CME) offer a modern IP-PBX by integrating with applications like Cisco Unified CM IM and Presence Service with Jabber support, Cisco Unity Express (CUE) for voicemail, Cisco Unified Mobility for Single Number Reach (SNR, and Cisco Contact Center Express (Unified CCX or CCX) for creating a highly automated customer contact solution. Progent's Cisco-certified network consultants offer effective and budget-friendly remote and onsite support to assist businesses of all sizes to build and administer CUCM ecosystems by providing Unified Communications Manager configuration and technical support services that add optimum productivity. Progent's consultants can assist with any facet of Unified Communications Manager setup and troubleshooting in areas such as integrating VoIP phones and Video phones, designing dial plans, configuring SIP trunking and PSTN support, installing Cisco ISR routers with CUBE support, designing Cisco UCS server failover systems for survivability, capacity planning, and integration with Microsoft Exchange and Skype for Business.

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