If your company information network is in Missouri you can have fast phone-based help from a UNIX, Linux, Sun Solaris, Mac OS X or Cisco CCIE support specialist to resolve critical issues that threaten your computer network. Progent maintains one of the largest groups of UNIX, Linux, Sun Solaris, Mac OS X and Cisco CCIE support professionals available by phone of any independent support firm in the country. Rates are competitive, charges are by the minute, engagement is immediate, and support is unbeatable.
In case your Missouri small business is situated some distance from major urban areas like Kansas City, St. Louis, Springfield, or Independence, the availability of UNIX, Linux, Solaris, or Apple Mac OS X or Cisco CCIE experts may be limited during an emergency. This can result in a loss of revenue for your company, angry clients, unproductive workers, and distracted executives. By contacting Progent's remote support, you can get in touch with a Premier professional ready to deliver help when you need it to keep your information system operating.
Because Progent bills for remote support per minute, your company is invoiced exclusively for technical help provided. Progent imposes no initialization charge. Many remote consulting companies apply large minimum fees or bill for each quarter hour or more. Progent's fine granularity and straightforward pricing policy eliminate big invoices for fast solutions.
If your Missouri company requires online assistance for UNIX/Linux, Solaris, Apple macOS and OS X or Cisco technology, visit Progent's online help, phone 866-776-4368, or refer to Contact Progent.
What Makes Progent's Online Technical Support Services Special?
Progent's seasoned staff of online consulting engineers offers a broad array of in-depth computer knowledge. This allows Progent's online service specialists to deal successfully with the most challenging network trouble more quickly than is feasible with ordinary independent service organizations or with the internal IT staff commonly available to small or mid-size businesses. Progent has developed the technology and experience to repair technical issues economically in a wide variety of network configurations that incorporate mixtures of UNIX, Linux, Sun Solaris, macOS and OS X, Microsoft Windows, and Cisco products. (Check out Progent's client testimonials.)
Progent's UNIX, Linux, Sun Solaris, Apple macOS and OS X, and CCIE service specialists have been awarded professional credentials such as Certified Network Administrator for Solaris, Red Hat RHCE, Red Hat Certified Technician (RHCT), Apple Certified System Administrator, Support Professional (ACSP), and Technical Coordinator (ACTC). Progent's online support experts also hold a variety of high-level Cisco credentials including Cisco CCIE in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional, Network Associate, Security Professional (CCSP), Voice Professional (CCVP), and Design Associate.
To assist companies that maintain environments based on a combination of UNIX/Linux, macOS and OS X, and Microsoft Windows operating systems, Progent's remote support group offers the assistance of engineers have earned important Microsoft credentials such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Solution Developer (MCSD). For delivering high-level security consulting, Progent offers remote support from engineers who have qualified for important security credentials such as CISM Engineers, Certified Information Systems Security Professional (CISSP) specialists, and Information System Security Architecture Professional engineers. The range of Progent's technical knowledge coupled with Progent's group approach to fixing network problems allows trouble ticket escalation, if needed, to specialists with relevant competence to resolve unusually intractable problems. This speeds up remediation of serious network problems, avoids system disruption, and minimizes technical support bills.
For businesses in the state of Missouri, Progent offers virtually instant online access to a UNIX/Linux, Sun Solaris, Apple macOS or OS X engineer for critical support to repair information system problems that are threatening business productivity and are not within the comfort zone of your local computer support organization. Progent's UNIX/Linux, Sun Solaris, Apple macOS and OS X, and Cisco CCIE-Certified consultants can connect to your computer environment via state-of-the-art remote troubleshooting tools that allow them to deliver quick and efficient diagnosis and resolution of critical computer issues.
Troubleshooting Services Progent's Phone-based Consulting Experts Can Offer Your Missouri Company
Progent network consultants can offer advanced help for a comprehensive array of UNIX/Linux, Apple, Cisco, and Microsoft solutions including:
Online Support Services for UNIX, Linux, Solaris, and Apple macOS and OS X Systems
Progent's UNIX/Linux, Solaris, and macOS and OS X remote computer support team can help Missouri companies with a broad assortment of IT products and technologies such as system infrastructure, messaging support, security consulting for computer systems and company operations, Windows coexistence with UNIX/Linux, Solaris, or Apple macOS and OS X systems, virtual server products for server economization and streamlined management, and moving from out-of-date systems to current solutions powered by updated versions of UNIX/Linux, Solaris, Apple macOS and OS X, or Windows.
Progent's support experts offer remote troubleshooting for computers powered by popular versions of the UNIX OS including:
macOS and OS X,
IBM AIX Open UNIX,
HP-UX (Hewlett Packard UNIX),
SCO UNIX and
Silicon Graphics IRIX or common Linux packages including
Cisco Network Infrastructure and Security Solutions
Progent leads the IT consulting arena for offering fast and economical access to Cisco CCIEs. CCIEs are high-level networking engineers who qualify for this rare certification only after intense testing administered by Cisco. Usually Cisco CCIEs work for large corporations or national Internet service providers (ISPs), and consequently their skills are not readily accessible to the general public.
Progent is one of the rare computer service firms that makes sure that CCIEs stay accessible to support small and mid-size companies. In addition, Progent facilitates convenient communication with a CCIE via phone so you can benefit from immediate help for critical system issues that are hurting your productivity but are outside the experience of your ordinary IT maintenance providers. Progent's CCIE consultants can connect to your system via secure on-line troubleshooting technology in order to provide rapid and cost-effective analysis and resolution of critical system problems. To find out more on Progent's expertise in Cisco infrastructure, refer to Cisco Network Engineering Services.
Microsoft Partner for Online Expertise for MS Windows
Progent's Microsoft-expert online support professionals can provide network repair and consulting support for the complete line of Microsoft server technologies. Progent is a Microsoft Partner and can provide your company the expertise of support engineers who can help you with a wide variety of technology expertise including
Windows Server 2019 migration services,
Windows Server 2016 hybrid cloud integration,
Windows Server 2012 R2 migration,
Windows Server 2008 maintenance,
MS Exchange 2016 migration, Exchange Server 2013 consulting,
Exchange 2010 management,
SharePoint 2016 migration and hybrid deployment support,
SharePoint Server development,
Skype for Business integration support and Lync 2010 migration, Forefront TMG administration and ISA Server 2006 maintenance, Microsoft SQL Server 2017 expertise,
SQL Server 2016 migration and development, and SQL Server 2014 consulting,
System Center 2016 Operations Manager (SCOM 2016) hybrid cloud infrastructure monitoring and analytics,
System Center 2012 Operations Manager (SCOM 2012) monitoring and reporting,
Project Server and Server Online training,
SBS Server 2011 support, and
Windows 2012 R2 Essentials cloud integration.
Premier Security Professionals
Progent provides you contact with qualified CISM and ISSAP security engineers who can deliver a range of system protection solutions to improve the defenses of your UNIX/Linux, Solaris, or Apple macOS and OS X network against attacks or help your business to recover fast from an attack. Security services available from Progent include: extensive security evaluation using tools such as GFI LANguard NSS, EEYE Vulnerability Scanner, and products from Metasploit and Nikto; quick recovery from malicious attacks; setting up firewalls; designing secure techniques for remote and mobile connectivity; securing your email system against spam and directory harvest attacks; and implementing round-the-clock automated monitoring. To read more on Progent's security services for small and midsize businesses, see Progent's Consulting Support for System Security.
Applications Support: Webinar Training, Custom Programming, Troubleshooting
Progent's Mac technology experts can promote the creative facets of Macintosh environments by providing consulting services and education in graphics, audio, and motion video. Progent's support professionals offer help in a range of Apple Mac applications including Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with special projects such as capturing or digitizing audio or video or setting up an audio/video production facility.
Progent's Application Experts Team offers in-depth consulting support and education in special application fields including ERP, MRP, custom financial systems, and Customer Relationship Management. Progent also can provide consulting, customization, and education for popular Microsoft applications including CRM, Microsoft Office Project, Microsoft Office Word, and MS Office Excel. To learn more concerning Progent's expertise, custom programming, and education offerings for UNIX, Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, visit Progent's Applications Experts Group.
Help Desk Service and Outsourcing Alternatives
Progent offers a selection of support programs for Help Desk Call Center services including UNIX, Linux, Solaris, macOS and OS X, Cisco and Microsoft Call Center Outsourcing Services, Virtual Helpdesk Services, and Help Desk Operations Consulting and Staffing.
Progent's Call Center Outsourcing Services are designed mainly for businesses who require the immediate accessibility of an effective Call Center but who have relatively small budgets and IT management resources. Progentís Virtual Help Desk is a transparent supplement to your current Help Desk staff. Progent can act as a main Help Desk Call Center for your organization, represent an escalation alternative for tough network issues, or be available in those situations when your ordinary resources are too busy. Progent's Call Center Consulting Services can aid you in building an efficient new Call Center or enhancing your existing one, evaluating or programming Help Desk Call Center software products to address the particular needs of your company, or providing temporary personnel to work remotely with your internal Call Center resources during high-demand scenarios like software migrations. To read additional information on Progent's Help Desk Call Center support, refer to Progent's Help Desk Call Center Support.
Progent's Online Service Tools
Progent has developed a collection of optimized technologies, evolved during more than a decade of field experience, dedicated to allowing the highest quality of efficiency for delivering online technical support and troubleshooting for small and medium-size business IT networks. Progent offers safe VPN support for VPN gateways from multiple leading sources such as Microsoft, Cisco, Netscreen and Checkpoint. Secure VPN online connectivity allows the engineers of Progent's remote service group to interface to your system remotely without compromising corporate security.
Progent's advanced service reporting software stores comprehensive histories for all service provided to Progent's clients. Each active Progent staff engineer has the benefit of the history of services delivered to every client by any staff member. This database of problems and resolutions is organized as a readily retrievable proprietary database that enables Progent's online support engineers to share their experiences with the whole team to ensure that the value of Progent's technical support grows daily. Progent's certifications with major industry leaders such as Cisco and Microsoft permit access to additional vast support databases and to manufacturers' in-house engineering personnel that enable Progent's online consulting experts to come up with the best resolutions quickly.
Talk to a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Technical Assistance Specialist Now
To see how you can contact a UNIX/Linux engineer or a Cisco certified CCIE for urgent online consulting expertise in Missouri, call 1-800-993-9400 or go to Urgent Online Network Help.