If your company network is inMissouriyou now have quick remote access to a UNIX, Linux, Solaris, Apple Mac OS X or Cisco CCIE consultant to resolve the toughest problems affecting your IT network. Progent retains among the largest teams of UNIX, Linux, Solaris, Apple Mac OS X and CCIE-certified consultants available remotely of any nationwide service organization in the United States. Rates are affordable, charges are by the minute, sign-up is immediate, and support is world class.

If yourMissourismall business is situated away from major metropolitan areas includingKansas City, St. Louis, Springfield, or Independence, help from UNIX, Linux, Solaris, or Apple Mac OS X or Cisco CCIE experts is often limited when there's a crisis. This can result in a loss of productivity for your business, angry customers, idle workers, and defocused executives. By utilizing Progent's remote support, you can get in touch with a Certified engineer ready to offer help when you need it to keep your computer network running.

Because Progent charges for online service per minute, your company pays exclusively for services received. Progent asks for no startup charge. Many online consulting organizations demand large minimum payments or bill for every fifteen minutes or longer. Progent's small granularity and simple pricing model do away with unexpectedly large invoices for speedy fixes.

If your Missouri company needs technical support for UNIX/Linux, Sun Solaris, Apple macOS and OS X or Cisco technology, go to Progent's online help, call 866-776-4368, or see Contact Progent.

What Makes Progent's Online Support Program Unique?
Progent's seasoned staff of online consulting professionals possesses a broad array of in-depth information technology skills. This allows Progent's online technical support experts to resolve the most complex network trouble faster than is feasible with ordinary third-party support firms or with the internal IT staff usually available to smaller businesses. Progent has refined the tools and experience to fix technical issues economically in a wide variety of network environments that incorporate combinations of UNIX, Linux, Sun Solaris, macOS and OS X, Microsoft Windows, and Cisco technologies. (Check out Progent's customer testimonials.)

Progent's UNIX/Linux, Solaris, Apple macOS and OS X, and CCIE engineers have been awarded professional certifications such as Sun Solaris SCNA, Red Hat RHCE, Red Hat Certified Technician (RHCT), Apple Certified System Administrator, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Progent's remote service team members also hold a number of high-level Cisco credentials including Cisco Certified Internet Expert in Routing/Switching and Security, plus Cisco Certified Network Professional (CCNP), Network Associate (CCNA), Security Professional, Voice Professional, CCDA and CCDP.

To assist companies who maintain environments incorporating a mix of UNIX, Linux, Solaris, Apple macOS and OS X, and Microsoft Windows technology, Progent's remote service team makes available the services of support specialists who hold important Microsoft certifications including Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Application Developer (MCAD). To provide advanced security expertise, Progent provides online support from engineers who have qualified for major security certifications including CISM Engineers, Certified Information Systems Security Professional experts, and Information System Security Architecture Professional (ISSAP) consultants. The range of Progent's technical knowledge coupled with Progent's group approach to repairing technical problems allows trouble ticket escalation, if needed, to specialists with relevant competence to deal with unusually intractable jobs. This accelerates remediation of serious problems, avoids network disruption, and reduces maintenance bills.

For organizations in the state of Missouri, Progent allows immediate online access to a UNIX, Linux, Sun Solaris, Apple macOS or OS X specialist for emergency assistance to troubleshoot network issues that are hurting your business and are outside the experience of your in-house IT support group. Progent's UNIX, Linux, Sun Solaris, macOS and OS X, and Cisco CCIE-Certified consultants can analyze your computer environment using advanced remote troubleshooting utilities in order to perform fast and affordable evaluation and remediation of serious IT issues.

Services Progent's Online Support Experts Can Offer Your Missouri Business
Progent network engineers are qualified to provide advanced help for a comprehensive array of UNIX, Apple Mac, Cisco, and Windows products and technologies including:

Remote Troubleshooting and Consulting for UNIX/Linux, Sun Solaris, and macOS and OS X Systems
Progent's UNIX/Linux, Sun Solaris, and macOS and OS X remote technical service staff can help Missouri small businesses with a large set of IT products and technologies including network infrastructure, messaging support, security consulting for networks and company processes, Microsoft Windows integration with UNIX/Linux, Solaris, or macOS and OS X platforms, VMware products for processor consolidation and centralized management, and transitioning from older applications to modern environments based on newer versions of UNIX/Linux, Solaris, macOS and OS X, or Windows.

Progent's service professionals can provide online technical help for systems powered by popular versions of the UNIX OS such as: Apple macOS and OS X, Solaris, IBM AIX Open UNIX, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO UNIX and Silicon Graphics IRIX (SGI/IRIX) or common Linux platforms including RedHat Linux, SUSE Linux, Debian GNU/Linux and Slackware.

Cisco Network Architecture and Security Solutions
Progent is unmatched in the computer support industry for offering fast and affordable communication with Cisco Certified Internetwork Experts (CCIEs). CCIEs are high-level network consultants who are awarded this advanced credential by completing intense examinations administered by Cisco. Usually Cisco CCIEs are hired by big corporations or national Internet service providers (ISPs), and consequently their skills are not easily available to the general public.

Progent is among the few network consulting firms that makes sure that Cisco CCIEs are available to help small and mid-size companies. In addition, Progent can provide fast contact with a Cisco CCIE via phone so that you can get immediate support for complex network problems that are impacting your productivity but are not within the comfort zone of your local system support personnel. Progent's CCIE support experts can connect to your environment via the latest on-line support tools to provide fast and economical diagnosis and repair of serious system problems.

CCIE Premier consultants from Progent can assist you to plan, setup, and service a converged business network that can simplify business processes, cut costs, and speed time to positive ROI. By offering Cisco routers expertise with Catalyst switches support and Cisco wireless products configuration assistance, Progent can greatly improve the strategic value of your information system in Missouri. To see more information on Progent's support for Cisco infrastructure, see Cisco Network Engineering Expertise.

Microsoft Certified Partner for Phone-based Consulting for Windows
Progent's Microsoft-certified online support engineers can provide network problem solving and consulting support for all Microsoft server technologies. Progent is a Microsoft Certified Partner and can offer your company the assistance of consulting professionals who can help your company with a wide range of platform expertise including Windows Server 2019 migration services, Windows Server 2016 hybrid cloud planning and deployment, Windows Server 2012 R2 consulting, Microsoft Exchange Server 2019 integration, Microsoft Exchange 2016 migration, Exchange 2013 integration, SharePoint Server 2019 planning and configuration, SharePoint 2016 migration and hybrid integration consulting, Microsoft Teams consulting, Microsoft Skype for Business planning and deployment consulting and Microsoft Lync migration, Microsoft Forefront Threat Management Gateway 2010 management and ISA Server migration, Microsoft SQL Server 2019 integration expertise, MS SQL Server 2017 expertise, SQL Server 2016 integration and programming, and Microsoft SQL Server 2014 consulting, System Center 2016 Operations Manager (SCOM 2016) hybrid cloud infrastructure monitoring, System Center 2012 Operations Manager monitoring and reporting, Project Server and Server Online training, Small Business Server 2011 consulting, and Windows Essentials cloud integration.

Premier Network Security Consultants
Progent offers you contact with accredited CISM, CISA and CISSP security professionals who offer a variety of security solutions to improve the protection of your UNIX, Linux, Sun Solaris, or macOS and OS X network against internal or external threats or assist you to recover fast from an assault. Security services available from Progent include: comprehensive security evaluation using platforms such as GFI LANguard Network Security Scanner, AMAP Application Scanner, and software from Solar Winds and Netcat; rapid recovery from virus and worm assaults; setting up firewalls; designing safe techniques for off-site and mobile access; securing your email infrastructure from viruses, spam and DHA attacks; and offering round-the-clock automated monitoring. To read additional information on Progent's security support for small and medium-size businesses, go to Progent's Engineering Services for Network Security.

Applications Services: Training, Custom Development, Troubleshooting
Progent's Mac technology consultants can support the creative facets of Mac environments by providing help services and training in imaging, audio, and video. Progent's support professionals offer expertise in a range of Mac programs including Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with special projects such as capturing or digitizing audio or video or configuring an audio/video production studio.

Progent's Application Experts Group can supply in-depth consulting support and training in specific application fields such as ERP, MRP, accounting system customization, and Customer Relationship Management. Progent also offers consulting, custom development, and training for Microsoft business applications such as Microsoft CRM, Microsoft Project, Microsoft Word, and MS Excel. To find out more information on Progent's consulting, custom programming, and training services for UNIX/Linux, Solaris, macOS and OS X, or Microsoft applications, refer to Progent's Applications Experts Team.

Help Desk Support and Outsourcing Options
Progent provides three service offerings for Call Center services that include UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft Help Desk Outsourcing Support Services, Virtual Helpdesk Support Services, and Help Desk Consulting and Staffing.

Progent's Call Center Outsourcing Services are intended mainly for businesses who require the timely availability of a professional Help Desk Call Center but who have relatively small funds and IT management resources. Progentís Virtual Help Desk is a seamless supplement to your current Call Center staff. Progent can operate as a main Help Desk for your business, represent an escalation alternative for tough network issues, or be available in those situations when your other resources are swamped. Progent's Help Desk Consulting Services can aid you in establishing an efficient new Call Center or improving your current one, selecting or programming Help Desk software products to meet the particular needs of your company, or providing temporary personnel to operate online with your in-house Call Center resources during demanding events like software migrations.

Progent is a Microsoft-Certified Partner and has a skilled team of Cisco-authorized networking experts. Progent's Help Desk Call Center staff of experienced UNIX, Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft professionals are available to offer your customers fast contact with a reliable support team with extensive background delivering telephone-based help and remote access repair service for small and midsize business networks. Progent's concentration is on giving the Help Desk Call Center a positive image as a solid driver of business performance, and Progent's goal is to resolve and not just report problems. To read more about Progent's Help Desk Call Center support and outsourcing services, refer to Progent's Call Center Support.

Progent's Online Support Tools
Progent's advanced customer support database system stores extensive documentation of all support provided to Progent's customers. Each active Progent team consultant has access to the history of support delivered to every customer by any staff engineer. This archive of issues and fixes is structured as an easily accessible internal knowledge base that allows Progent's online support professionals to share their knowledge company-wide to ensure that the efficiency of Progent's support services improves over time. Progent's partnerships with key vendors including Cisco and Microsoft permit access to other vast support databases and to vendors' internal technical staff that allow Progent's remote service specialists to arrive at the best solutions quickly.

Talk to a UNIX/Linux or Cisco Network Assistance Expert Now
To learn how you can contact a UNIX/Linux consultant or a Certified CCIE for emergency remote professional assistance in Missouri, phone 1-800-993-9400 or go to Urgent Remote Network Help.


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    Microsoft Consultant Openings

    If you are a network consultant with system support experience, teaming with Progent and helping our customers will enhance your skills via interaction with our team of motivated, high-output consultants. Progent's commitment to providing IT expertise and technical help to small and midsize companies will give you the chance to work in depth with business leaders and contribute significantly to the growth of dynamic organizations. Also, Our virtual office network provides the most advanced tools for remote support and wireless connectivity to help you to deliver speedy solutions when you take on mission-critical issues.

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  • Postini Support and Integration
    Anti-Spam Support and Integration

    E-Mail Guard is Progent's affordable anti-spam and virus protection solution that gives small businesses world-class protection from spam, viruses, DHA attacks, and other forms of e-mail-based assaults on computer networks. E-Mail Guard is powered by Postini's perimeter management technology, a sophisticated library of web-based anti-spam and antivirus services that stop email assaults before they are able to breech the corporate firewall. Perimeter Manager also lets administrators track and manage their email systems, regardless of server vendor, hardware type, or data center location.

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  • Technical Support Great Plains Migration
    Dynamics GP Accounting Support Outsourcing

    important features of Microsoft Dynamics GP/Great Plains software include a modular design that allows you to license just the components you require, a standardized foundation built on Microsoft technologies to protect your investment and offer a tightly interconnected environment, enhanced reporting services that permit you to monitor all operations, revenues and expenses and sales patterns, compatibility with Microsoft Office to enable access to business information, the ability to process data from almost any db software or desktop software into Microsoft Dynamics GP/Great Plains, and an open architecture that makes it possible to create custom programs. Progent can help you set up and support a reliable, secure server and communications network to support Microsoft Dynamics GP/Great Plains, and can offer expert GP/Great Plains support professionals to help you turn the powerful features of Dynamics GP/Great Plains accounting into a productive business management solution.

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  • Technical Support Juniper Junos Management
    Juniper Junos CLI Security Consulting

    Progent's Juniper Networks-certified network consultants can assist you to plan and implement Juniper Firewall and VPN platforms, enhance and troubleshoot your network infrastructure, and upgrade efficiently from discontinued devices to the latest versions. Progent's Junos OS engineers can also provide support for Juniper's premier network control software to help your business to simplify the management and improve the security of your Juniper VPN appliances and routers. Progent also has extensive background maintaining Juniper's NetScreen OS and ScreenOS operating system platforms and can assist organizations manage environments that incorporate a mix of Juniper's software platforms.

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  • Consultant Services Dynamics GP Visual Studio
    Dynamics GP eConnect Professional

    Progent's expertise delivering Microsoft .NET support and Microsoft SQL Server consulting, and Progent's programming experience with Microsoft VBasic, XML, and additional developer platforms make it possible to design specialized line-of-business programs and eCommerce environments that operate seamlessly with Dynamics GP/Great Plains Software. Progent's Dynamics GP/Great Plains reporting consultants can help you create reports that allow you to analyze your business more thoroughly, turning uncooked data into useful insights into your company and customers.

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