If your company information network is in Missouri you can have fast phone-based help from a UNIX, Linux, Sun Solaris, Mac OS X or Cisco CCIE support specialist to resolve critical issues that threaten your computer network. Progent maintains one of the largest groups of UNIX, Linux, Sun Solaris, Mac OS X and Cisco CCIE support professionals available by phone of any independent support firm in the country. Rates are competitive, charges are by the minute, engagement is immediate, and support is unbeatable.
In case your Missouri small business is situated some distance from major urban areas like Kansas City, St. Louis, Springfield, or Independence, the availability of UNIX, Linux, Solaris, or Apple Mac OS X or Cisco CCIE experts may be limited during an emergency. This can result in a loss of revenue for your company, angry clients, unproductive workers, and distracted executives. By contacting Progent's remote support, you can get in touch with a Premier professional ready to deliver help when you need it to keep your information system operating.
Because Progent bills for remote support per minute, your company is invoiced exclusively for technical help provided. Progent imposes no initialization charge. Many remote consulting companies apply large minimum fees or bill for each quarter hour or more. Progent's fine granularity and straightforward pricing policy eliminate big invoices for fast solutions.
If your Missouri company requires online assistance for UNIX/Linux, Solaris, Apple macOS and OS X or Cisco technology, visit Progent's online help, phone 866-776-4368, or refer to Contact Progent.
What Makes Progent's Online Technical Support Services Special?
Progent's seasoned staff of online consulting engineers offers a broad array of in-depth computer knowledge. This allows Progent's online service specialists to deal successfully with the most challenging network trouble more quickly than is feasible with ordinary independent service organizations or with the internal IT staff commonly available to small or mid-size businesses. Progent has developed the technology and experience to repair technical issues economically in a wide variety of network configurations that incorporate mixtures of UNIX, Linux, Sun Solaris, macOS and OS X, Microsoft Windows, and Cisco products. (Check out Progent's client testimonials.)
Progent's UNIX, Linux, Sun Solaris, Apple macOS and OS X, and CCIE service specialists have been awarded professional credentials such as Certified Network Administrator for Solaris, Red Hat RHCE, Red Hat Certified Technician (RHCT), Apple Certified System Administrator, Support Professional (ACSP), and Technical Coordinator (ACTC). Progent's online support experts also hold a variety of high-level Cisco credentials including Cisco CCIE in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional, Network Associate, Security Professional (CCSP), Voice Professional (CCVP), and Design Associate.
To assist companies that maintain environments based on a combination of UNIX/Linux, macOS and OS X, and Microsoft Windows operating systems, Progent's remote support group offers the assistance of engineers have earned important Microsoft credentials such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Solution Developer (MCSD). For delivering high-level security consulting, Progent offers remote support from engineers who have qualified for important security credentials such as CISM Engineers, Certified Information Systems Security Professional (CISSP) specialists, and Information System Security Architecture Professional engineers. The range of Progent's technical knowledge coupled with Progent's group approach to fixing network problems allows trouble ticket escalation, if needed, to specialists with relevant competence to resolve unusually intractable problems. This speeds up remediation of serious network problems, avoids system disruption, and minimizes technical support bills.
For businesses in the state of Missouri, Progent offers virtually instant online access to a UNIX/Linux, Sun Solaris, Apple macOS or OS X engineer for critical support to repair information system problems that are threatening business productivity and are not within the comfort zone of your local computer support organization. Progent's UNIX/Linux, Sun Solaris, Apple macOS and OS X, and Cisco CCIE-Certified consultants can connect to your computer environment via state-of-the-art remote troubleshooting tools that allow them to deliver quick and efficient diagnosis and resolution of critical computer issues.
Troubleshooting Services Progent's Phone-based Consulting Experts Can Offer Your Missouri Company
Progent network consultants can offer advanced help for a comprehensive array of UNIX/Linux, Apple, Cisco, and Microsoft solutions including:
Online Support Services for UNIX, Linux, Solaris, and Apple macOS and OS X Systems
Progent's UNIX/Linux, Solaris, and macOS and OS X remote computer support team can help Missouri companies with a broad assortment of IT products and technologies such as system infrastructure, messaging support, security consulting for computer systems and company operations, Windows coexistence with UNIX/Linux, Solaris, or Apple macOS and OS X systems, virtual server products for server economization and streamlined management, and moving from out-of-date systems to current solutions powered by updated versions of UNIX/Linux, Solaris, Apple macOS and OS X, or Windows.
Progent's support experts offer remote troubleshooting for computers powered by popular versions of the UNIX OS including:
macOS and OS X,
IBM AIX Open UNIX,
HP-UX (Hewlett Packard UNIX),
SCO UNIX and
Silicon Graphics IRIX or common Linux packages including
Cisco Network Infrastructure and Security Solutions
Progent leads the IT consulting arena for offering fast and economical access to Cisco CCIEs. CCIEs are high-level networking engineers who qualify for this rare certification only after intense testing administered by Cisco. Usually Cisco CCIEs work for large corporations or national Internet service providers (ISPs), and consequently their skills are not readily accessible to the general public.
Progent is one of the rare computer service firms that makes sure that CCIEs stay accessible to support small and mid-size companies. In addition, Progent facilitates convenient communication with a CCIE via phone so you can benefit from immediate help for critical system issues that are hurting your productivity but are outside the experience of your ordinary IT maintenance providers. Progent's CCIE consultants can connect to your system via secure on-line troubleshooting technology in order to provide rapid and cost-effective analysis and resolution of critical system problems. To find out more on Progent's expertise in Cisco infrastructure, refer to Cisco Network Engineering Services.
Microsoft Partner for Online Expertise for MS Windows
Progent's Microsoft-expert online support professionals can provide network repair and consulting support for the complete line of Microsoft server technologies. Progent is a Microsoft Partner and can provide your company the expertise of support engineers who can help you with a wide variety of technology expertise including
Windows Server 2019 migration services,
Windows Server 2016 hybrid cloud integration,
Windows Server 2012 R2 migration,
Windows Server 2008 maintenance,
MS Exchange 2016 migration, Exchange Server 2013 consulting,
Exchange 2010 management,
SharePoint 2013 development,
Skype for Business Server integration support and Lync Server 2010 migration, Forefront Threat Management Gateway management and ISA Server maintenance, Microsoft SQL Server 2017 consulting,
SQL Server 2016 migration and programming, and SQL Server 2014 consulting,
System Center 2016 Operations Manager (SCOM 2016) hybrid cloud monitoring and analytics,
System Center 2012 Operations Manager (SCOM 2012) monitoring and reporting,
Project Server planning,
SBS Server support, and
Windows Essentials cloud integration.
Premier Network Security Experts
Progent provides you contact with accredited CISA, CISM, and ISSAP security professionals who offer a variety of system protection solutions to improve the defenses of your UNIX/Linux, Solaris, or Apple macOS and OS X environment against assaults or assist you to revive quickly from an attack. Security solutions provided Progent include: comprehensive security audits utilizing platforms such as GFI LANguard, NMAP Port Scanner, and utilities from Solar Winds and Netcat; quick recovery from virus and worm assaults; integrating firewalls; planning secure architectures for off-site and mobile access; securing your email system from spam and DHA attacks; and implementing continual proactive monitoring. To learn additional information concerning Progent's security support for small and midsize companies, visit Progent's Consulting Expertise for System Security.
Applications Services: Online Classes, Custom Development, Integration
Progent's Apple Mac technology consultants can support the creative aspect of Mac environments by providing consulting services and education in imaging, audio, and video. Progent's support professionals can provide help in a variety of Mac programs such as Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with special projects such as capturing or digitizing audio or video or configuring an audio/video production studio.
Progent's Application Experts Team offers professional engineering support and training in special application areas including Enterprise Requirements Planning, MRP, custom financial systems, and Customer Relationship Management. Progent also offers expertise, programming, and training for familiar Microsoft applications such as Microsoft CRM, MS Office Project, MS Word, and Microsoft Excel. To learn more information on Progent's expertise, custom development, and education offerings for UNIX, Linux, Sun Solaris, macOS and OS X, or Microsoft applications, see Progent's Business Application Experts Team.
Help Desk Call Center Outsourcing Options
Progent provides a selection of programs for Help Desk services : UNIX, Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft Help Desk Call Center Outsourcing Support Services, Virtual Helpdesk Services, and Call Center Process Consulting and Staffing Services.
Progent's Help Desk Outsourcing Services are intended mainly for businesses who need the immediate availability of a professional Help Desk but who have relatively small funds and internal support resources. Progentís Virtual Help Desk is a seamless extension of your existing Call Center resources. Progent can act as a main Help Desk for your organization, serve as an escalation alternative for the most challenging network issues, or be available in overflow instances when your other service providers are swamped. Progent's Call Center Consulting Services can assist you in building an efficient new Call Center or improving your current one, evaluating or customizing Help Desk Call Center software products to address the particular requirements of your company, or providing temporary personnel to operate remotely with your in-house Call Center group to deal with demanding scenarios like system upgrades.
Progent is a Microsoft-Certified Partner and has a large roster of Cisco-certified network infrastructure experts. Progent's Help Desk Call Center team of experienced UNIX, Linux, Solaris, macOS and OS X, Cisco and Microsoft experts can offer your customers easy communication with a dependable technical support team with years of experience in phone help and online repair service for small and midsize business networks. Progent's focus is on giving the Help Desk a positive image as a key contributor to business performance, and Progent's charter is to resolve and not merely document problems. For more concerning Progent's Help Desk support and outsourcing, refer to Progent's Help Desk Support.
Progent's Remote Service Technologies
Progent has developed a collection of optimized technologies, refined during many years of field experience, dedicated to allowing the highest standard of efficiency for providing remote technical support and repair for small and midsize business IT systems. Progent offers safe Virtual Private Network support for gateways from a variety of popular sources including Microsoft, Cisco, Netscreen and Checkpoint. Protected VPN offsite access allows the engineers of Progent's Technical Response Center to interface to your system without violating corporate security.
Progent's powerful customer support reporting application keeps extensive records for all support delivered to Progent's customers. Each active Progent team consultant has the benefit of the history of services rendered to each customer by any staff engineer. This database of issues and solutions is structured as a conveniently retrievable proprietary knowledge base that permits Progent's remote support experts to share their knowledge company-wide to make sure that the efficiency of Progent's technical support grows over time. Progent's partnerships with key industry leaders such as Cisco and Microsoft permit access to other extensive support databases as well as to vendors' in-house engineering staff that enable Progent's online consulting experts to find the best solutions quickly.
Talk to a UNIX, Linux, Solaris, Mac OS X or Cisco Network Assistance Specialist Now
To learn how to ask a UNIX, Linux, Sun Solaris, Apple macOS or OS X engineer or a Cisco certified CCIE for emergency phone-based professional help in Missouri, call 1-800-993-9400 or visit Urgent Remote Computer Support.