If your business computer network is in the state ofMissouriyou can have fast remote contact with a UNIX, Linux, Sun Solaris, Mac OS X or CCIE-certified consultant to assist with critical problems affecting your computer network. Progent maintains one of the most extensive groups of UNIX and CCIE-certified consultants available remotely of any independent support organization in the United States. The cost is competitive, charges are by the minute, engagement is fast, and support is world class.
In case yourMissourioffice is located some distance from major urban areas such asKansas City, St. Louis, Springfield, or Independence, help from UNIX or Cisco CCIE engineers could be problematic during a network crash. This could mean lost productivity for your company, upset clients, idle workers, and defocused executives. By utilizing Progent's remote support, you can get in touch with a Certified professional who can provide help when you need it to keep your information system operating.
Because Progent bills for remote support per minute, your business is invoiced only for technical help provided. Progent asks for no startup fee. Some remote support companies apply substantial minimum time requirements or bill for each quarter hour or longer. Progent's fine granularity and straightforward billing mechanism eliminate big invoices for quick repairs.
If your Missouri company requires online support for UNIX, Linux, Solaris, macOS and OS X or Cisco technology, go to Progent's online help, phone 866-776-4368, or refer to Contact Progent.
Why is Progent's Remote Technical Support Services Unique?
Progent's seasoned staff of remote consulting professionals has a wide range of world-class information technology knowledge. This enables Progent's online service specialists to resolve the most complex network trouble faster than is feasible with ordinary independent service organizations or with the internal support staff commonly available to small or mid-size companies. Progent has refined the tools and skills to repair problems economically in a wide variety of network environments that feature mixtures of UNIX, Linux, Solaris, macOS and OS X, Microsoft, and Cisco technologies. (Check out Progent's customer testimonials.)
Progent's UNIX, Linux, Solaris, Apple macOS and OS X, and CISCO CCIE service specialists have qualified for professional credentials including Certified Network Administrator for Solaris, Red Hat RHCE, Red Hat Certified Technician (RHCT), Apple ACSA, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's online service engineers also hold a number of high-level Cisco credentials such as Cisco Certified Internet Expert (CCIE) in Routing/Switching and Security, plus Cisco Certified CCNP, Network Associate, Security Professional, CCVP, and Design Associate.
In order to assist businesses that run environments based on a combination of UNIX, Linux, Solaris, Apple macOS and OS X, and Microsoft Windows technology, Progent's remote service group offers the expertise of consultants with important Microsoft credentials including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Solution Developer (MCSD). For delivering company-wide security consulting, Progent offers phone-based support from professionals with major security credentials including Certified Information Security Manager (CISM) Engineers, CISSP specialists, and Information System Security Architecture Professional consultants. The range of Progent's expertise coupled with Progent's team-oriented approach to fixing technical problems streamlines trouble ticket escalation, when called for, to specialists with relevant background to deal with particularly intractable jobs. This accelerates remediation of serious network problems, prevents system disruption, and reduces maintenance bills.
For organizations throughout Missouri, Progent offers fast online access to a UNIX, Linux, Sun Solaris, macOS or OS X consultant for critical support to fix technical problems that are damaging your business but are beyond the scope of your in-house computer maintenance organization. Progent's UNIX/Linux, Solaris, Apple macOS and OS X, and CCIE-Certified support professionals can analyze your network via advanced remote support technologies in order to provide fast and economical analysis and repair of serious IT issues.
Troubleshooting Services Progent's Online Consulting Specialists Can Provide Your Missouri Company
Progent online professionals are qualified to deliver expert assistance for an extensive set of UNIX, Apple OS X, Cisco, and Windows solutions such as:
Remote Support Services for UNIX, Linux, Solaris, and Apple macOS and OS X Environments
Progent's UNIX, Linux, Sun Solaris, and Apple macOS and OS X remote technical service staff can assist Missouri companies to maintain a comprehensive set of computer products and technologies such as system architecture, messaging support, security consulting for networks and company operations, Windows coexistence with UNIX/Linux, Solaris, or Apple macOS and OS X systems, VMware options for processor economization and centralized management, and moving from dated applications to current solutions powered by updated versions of UNIX, Linux, Sun Solaris, macOS and OS X, or Windows.
Progent's support experts can provide online troubleshooting for systems based on popular derivatives of UNIX including:
Apple macOS and OS X,
IBM AIX OS,
SCO UNIX and
Silicon Graphics IRIX (SGI/IRIX) or common Linux products such as
Cisco Network Infrastructure and Security Solutions
Progent is unmatched in the network support industry for offering immediate and economical communication with Cisco CCIEs. CCIEs are high-level network consultants who qualify for this rare certification only after strenuous testing supervised by Cisco. Usually CCIEs are employed by large enterprises or national Internet service providers, and so their help is not readily accessible to small and midsize businesses.
Progent is among the few network consulting providers that ensures that Cisco CCIEs are available to help small and mid-size companies. Also, Progent can provide convenient access to a Cisco CCIE by telephone so you can receive immediate help for urgent network problems that are impacting your business but are beyond the experience of your local system maintenance group. Progent's CCIE consultants can tie into your environment via state-of-the-art remote troubleshooting tools in order to provide rapid and economical diagnosis and remediation of critical network problems. To see more information on Progent's support for Cisco network appliances, refer to Cisco Network Consulting Support.
Microsoft Certified Partner for Phone-based Expertise for Windows
Progent's Microsoft-certified remote service engineers can provide computer system repair and consulting assistance for the complete line of Microsoft server products. Progent is a Microsoft Certified Partner and can offer your company the assistance of support engineers who can help you with a wide range of platform expertise including
Windows Server 2019 migration services,
Windows Server 2016 hybrid cloud planning and deployment,
Windows Server 2012 R2 consulting,
Windows Server 2008 R2 support,
Microsoft Exchange 2019 deployment,
Microsoft Exchange Server 2016 planning and deployment, Exchange Server 2013 configuration,
Microsoft Exchange 2010 monitoring and support,
SharePoint Server 2016 migration and hybrid deployment consulting services,
SharePoint 2019 design and deployment,
Microsoft Skype for Business planning and deployment support and Lync Server 2010 maintenance, Forefront TMG administration and ISA Server maintenance, Microsoft SQL Server 2019 planning and deployment consulting, MS SQL Server 2017 consulting,
Microsoft SQL Server 2016 migration and development, and SQL Server 2014 consulting,
System Center 2016 Operations Manager (SCOM 2016) hybrid cloud monitoring,
System Center 2012 Operations Manager (SCOM 2012) monitoring and reporting,
Project Server and Server Online planning,
SBS Server 2011 support, and
Windows 2012 R2 Essentials migration and cloud integration.
Certified Security Experts
Progent provides you contact with certified CISA, CISM, and ISSAP security professionals who can deliver a variety of system protection solutions that can enhance the immunity of your UNIX, Linux, Sun Solaris, or macOS and OS X network against internal or external threats or help you to revive rapidly from an assault. Security solutions offered by Progent include: in depth security audits using technologies such as GFI LANguard Network Security Scanner, NMAP Port Scanner, and utilities from Metasploit and Nikto; quick recovery from virus and worm assaults; configuring firewalls; planning secure techniques for remote and mobile connectivity; securing your email system from spam and DHA attacks; and offering continual network monitoring. For more on Progent's security support for small and midsize companies, go to Progent's Consulting Support for System Security.
Business Applications Services: Webinar Training, Customization, Integration
Progent's Apple Mac technology consultants can promote the creative facets of Macintosh environments by providing help services and training in graphics, audio, and video. Progent's support professionals offer expertise in a variety of Mac applications including Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with special jobs such as capturing or digitizing audio or video or configuring an audio/video post-production facility.
Progent's Application Experts Group can supply professional consulting expertise and training in specific application fields including ERP, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also offers consulting, customization, and training for Microsoft business applications including CRM, Microsoft Office Project, Microsoft Office Word, and MS Excel. To learn additional information about Progent's expertise, programming, and training offerings for UNIX/Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, go to Progent's Applications Experts Group.
Help Desk Service and Outsourcing Options
Progent offers a variety of support programs for Call Center services : UNIX, Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft Help Desk Outsourcing Services, Virtual Help Desk Services, and Helpdesk Consulting and Staffing.
Progent's Help Desk Outsourcing Services are designed mainly for companies who need the immediate accessibility of a professional Help Desk Call Center but who have limited funds and IT management bandwidth. Progentís Virtual Help Desk is a seamless supplement to your existing Help Desk staff. Progent can act as a main Help Desk Call Center for your business, represent an escalation alternative for tough technical problems, or be ready in overflow instances when your ordinary resources are too busy. Progent's Help Desk Call Center Consulting Services can aid you in building an effective new Help Desk or enhancing your current one, evaluating or programming Help Desk Call Center application software to meet the special requirements of your business, or adding temporary personnel to work online in conjunction with your internal Help Desk Call Center resources to deal with high-demand scenarios such as software migrations.
Progent is a Microsoft-Certified Partner and has a skilled team of Cisco-authorized networking experts. Progent's Help Desk team of experienced UNIX, Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft professionals are ready to give your customers fast contact with a large technical support resource with years of experience in phone help and remote access repair service for small and midsize business networks. Progent's concentration is on giving the Call Center a positive reputation as a solid contributor to company performance, and Progent's aim is to resolve rather than merely report problems. To read additional information on Progent's Call Center support and outsourcing services, visit Progent's Help Desk Support.
Progent's Remote Support Technologies
Progent has developed a set of customized technologies, evolved during more than a decade of use, dedicated to promoting the most advanced quality of efficiency for delivering online technical help and repair for small and medium-size business information systems. Progent provides safe VPN support for gateways from multiple popular companies such as Microsoft, Cisco, Netscreen and Checkpoint. Protected VPN online access permits the engineers of Progent's Technical Response Center to interface to your system without compromising system security.
Progent's highly evolved customer support database application includes comprehensive documentation for all support provided to Progent's customers. Every authorized Progent staff consultant has access to the specifics of support rendered to every customer by any staff member. This history of issues and resolutions is structured as an easily searchable proprietary database that allows Progent's online support experts to share their experiences with the whole team to ensure that the value of Progent's support grows over time. Progent's partnerships with major industry leaders such as Cisco and Microsoft make available other vast support knowledge bases and to vendors' in-house support staff that enable Progent's online service specialists to come up with the best solutions quickly.
Contact a UNIX/Linux or Cisco Technical Support Specialist Immediately
To learn how to contact a UNIX/Linux consultant or a Certified CCIE for emergency online engineering expertise in Missouri, phone 1-800-993-9400 or visit Urgent Online Computer Help.