If your business computer network is inMissouriyou can have quick phone-based contact with a UNIX, Linux, Solaris, Apple Mac OS X or Cisco CCIE expert to fix critical problems involving your computer network. Progent retains one of the largest groups of UNIX and CCIE-certified support professionals accessible online of any independent service firm in the country. Rates are competitive, billing is by the minute, engagement is fast, and support is unbeatable.
In case yourMissouricompany is situated some distance from larger urban areas includingKansas City, St. Louis, Springfield, or Independence, help from UNIX, Linux, Solaris, or Apple Mac OS X or CCIE-certified engineers may be limited during an urgent situation. This could mean lost revenue for your company, angry customers, unproductive employees, and defocused management. By utilizing Progent, you can get in touch with a Certified professional ready to offer assistance whenever you need it to keep your computer network running.
Because Progent bills for remote support per minute, your business is invoiced exclusively for services received. Progent asks for no service activation fee. Some online consulting companies demand significant minimum time requirements or bill for each fifteen minutes or longer. Progent's small granularity and simple pricing model avoid big tabs for fast repairs.
If your Missouri business needs technical help for UNIX, Linux, Sun Solaris, macOS and OS X or Cisco technology, go to Progent's phone-based help, phone 866-776-4368, or go to Contact Progent.
What Makes Progent's Remote Technical Support Services Unique?
Progent's seasoned team of online consulting engineers has a broad array of in-depth computer knowledge. This enables Progent's online technical support specialists to resolve the most challenging network trouble faster than is possible with ordinary third-party service firms or with the internal IT staff usually available to smaller companies. Progent has developed the technology and experience to repair technical issues economically in a wide variety of computer configurations that feature mixtures of UNIX, Linux, Solaris, macOS and OS X, Microsoft Windows, and Cisco technologies. (Check out Progent's client testimonials.)
Progent's UNIX, Linux, Solaris, Apple macOS and OS X, and CCIE consultants have qualified for professional certifications including Certified Network Administrator for Solaris, Red Hat Certified Engineer, Red Hat RHCT, Apple Certified System Administrator, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's online service experts also hold a variety of high-level Cisco credentials including Cisco Certified Internet Expert (CCIE) in Routing and Switching and Voice, plus Cisco Certified Network Professional, Network Associate, Security Professional (CCSP), CCVP, CCDA and CCDP.
In order to help businesses who maintain environments based on a combination of UNIX, Linux, Solaris, macOS and OS X, and Microsoft Windows operating systems, Progent's online service team offers the expertise of engineers have earned prestigious Microsoft certifications including Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Solution Developer (MCSD). To provide advanced security consulting, Progent offers phone-based support from engineers who have been awarded major security certifications including CISM consultants, Certified Information Systems Security Professional (CISSP) experts, and Information System Security Architecture Professional (ISSAP) engineers. The range of Progent's expertise combined with Progent's team-oriented approach to fixing network problems streamlines service escalation, if needed, to experts with relevant competence to deal with particularly tough support calls. This accelerates remediation of emergency problems, avoids network disruption, and reduces technical support bills.
For businesses throughout Missouri, Progent allows immediate remote contact with a UNIX/Linux, Solaris, Apple macOS or OS X specialist for urgent support to repair technical problems that are damaging your business and are beyond the skill set of your ordinary computer service group. Progent's UNIX/Linux, Solaris, Apple macOS and OS X, and CCIE-Certified consultants can connect to your computer environment by means of advanced remote troubleshooting utilities in order to provide rapid and economical evaluation and repair of serious IT issues.
Troubleshooting Services Progent's Remote Support Experts Can Offer Your Missouri Company
Progent online professionals are qualified to offer advanced help for a comprehensive set of UNIX/Linux, Apple Mac, Cisco, and Windows products and technologies such as:
Remote Expertise for UNIX/Linux, Sun Solaris, and Apple macOS and OS X Systems
Progent's UNIX/Linux, Sun Solaris, and macOS and OS X remote technical support team can assist Missouri companies with a large array of computer products and technologies that include network architecture, email support, security expertise for networks and company operations, Microsoft Windows coexistence with UNIX, Linux, Sun Solaris, or Apple macOS and OS X platforms, virtual server options for processor consolidation and streamlined administration, and moving from dated applications to modern environments powered by updated versions of UNIX/Linux, Solaris, Apple macOS and OS X, or MS Windows.
Progent's support experts offer online troubleshooting for systems powered by leading variants of the UNIX platform such as:
macOS and OS X,
HP-UX (Hewlett Packard UNIX),
Silicon Graphics IRIX (SGI/IRIX) or familiar Linux products such as
Debian GNU/Linux and
Cisco Network Architecture and Security Technology
Progent leads the computer support industry for providing fast and economical communication with Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are high-level networking engineers who earn this rare certification by passing intense testing administered by Cisco. In most cases CCIEs work for big enterprises or nationwide Internet service providers (ISPs), and so their expertise is not easily accessible to small and mid-size businesses.
Progent is among the rare IT service providers that ensures that Cisco CCIEs are available to support small and medium sized companies. Also, Progent offers convenient communication with a CCIE by telephone so you can benefit from immediate help for complex system problems that are hurting your productivity but are not within the comfort zone of your ordinary network support group. Progent's CCIE support experts can access your environment by means of secure remote support technology in order to perform quick and affordable diagnosis and resolution of critical system problems.
Cisco Certified consultants from Progent can assist your company to plan, setup, and service an integrated business network that can simplify operations, lower expenses, and speed time to profitability. By providing Cisco routers experience with Catalyst switches consulting services and Cisco Aironet wireless products integration assistance, Progent can dramatically increase the business value of your information network in Missouri. To find out additional information concerning Progent's expertise in Cisco network appliances, visit Cisco Technology Consulting Expertise.
Microsoft Certified Partner for Phone-based Consulting for Microsoft Windows
Progent's Microsoft-expert remote service professionals can provide computer system problem solving and consulting assistance for the complete line of Microsoft server platforms. Progent is a Microsoft Partner and can offer your organization the assistance of consulting engineers who can assist you with a wide range of platform expertise such as
Windows Server 2019 migration consulting,
Windows Server 2016 hybrid cloud integration,
Windows Server 2012 R2 migration,
Windows Server 2008 R2 support,
MS Exchange Server 2019 integration,
MS Exchange Server 2016 migration, Microsoft Exchange Server 2013 configuration,
Microsoft Exchange Server 2010 management,
SharePoint Server 2016 migration and hybrid deployment consulting services,
SharePoint Server 2019 design and integration,
Microsoft Teams planning and integration,
Microsoft Skype for Business configuration support and Lync maintenance, Forefront TMG management and ISA Server migration, MS SQL Server 2019 integration expertise, Microsoft SQL Server 2017 expertise,
Microsoft SQL Server 2016 migration and programming, and SQL Server 2014 consulting,
System Center 2016 Operations Manager (SCOM 2016) hybrid cloud infrastructure monitoring,
Microsoft System Center 2012 Operations Manager (SCOM 2012) network monitoring,
Project Server and Server Online planning,
Small Business Server 2011 consulting, and
Windows 2012 R2 Essentials migration and cloud integration.
Certified System Security Consultants
Progent provides you access to accredited CISM, CISA and CISSP security consultants who offer a variety of security services that can enhance the resistance of your UNIX/Linux, Solaris, or macOS and OS X environment against attacks or help your business to recover promptly from an assault. Security solutions available from Progent include: in depth security audits using technologies such as GFI LANguard, NMAP Port Scanner, and products from Solar Winds and Nikto; quick recovery from malicious attacks; setting up firewalls; planning secure techniques for remote and mobile connectivity; protecting your messaging infrastructure from spam and DHA attacks; and implementing 24x7 automated monitoring. For more concerning Progent's security expertise for small and medium-size companies, refer to Progent's Consulting Expertise for System Security.
Applications Support: Online Classes, Custom Development, Troubleshooting
Progent's Mac technology experts can support the creative aspect of Mac computing by offering help services and training in graphics, sound, and motion video. Progent's consultants offer help in a range of Apple Mac programs such as Adobe Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with special jobs such as scanning or digitizing audio or video or setting up an audio/video production studio.
Progent's Application Experts Group can supply professional consulting support and education in specific application fields including ERP, MRP, custom financial systems, and Customer Relationship Management. Progent also can provide expertise, customization, and education for popular Microsoft applications such as CRM, Microsoft Office Project, Word, and Microsoft Office Excel. To find out more concerning Progent's expertise, programming, and education offerings for UNIX/Linux, Solaris, macOS and OS X, or Microsoft applications, visit Progent's Applications Experts Team.
Help Desk Call Center Outsourcing Alternatives
Progent provides three support programs for Call Center assistance : UNIX/Linux, Solaris, macOS and OS X, Cisco and Microsoft Call Center Outsourcing Support Services, Virtual Help Desk Support Services, and Call Center Operations Consulting and Staffing Services.
Progent's Call Center Outsourcing Services are intended mainly for companies who need the immediate accessibility of a professional Help Desk but who have relatively small funds and IT management bandwidth. Progentís Virtual Help Desk is a seamless supplement to your current Help Desk resources. Progent can act as a main Call Center for your business, represent an escalation alternative for the most challenging network problems, or be available in overflow instances when your other service providers are too busy. Progent's Call Center Consulting Services can aid you in building an effective new Help Desk or enhancing your current one, selecting or customizing Help Desk software products to meet the particular requirements of your business, or providing temporary personnel to operate online in conjunction with your in-house Help Desk group during high-demand events such as system upgrades.
Progent is a Microsoft Partner and maintains a large roster of Cisco-authorized networking specialists. Progent's Help Desk Call Center staff of seasoned UNIX/Linux, Solaris, macOS and OS X, Cisco and Microsoft professionals can provide your customers easy contact with a dependable technical support resource with extensive background in phone help and online troubleshooting for small and midsize business networks. Progent's concentration is on giving the Call Center a respected recognition as a solid driver of company performance, and Progent's aim is to fix and not simply record problems. For additional information concerning Progent's Call Center support, see Progent's Call Center Services.
Progent's Online Service Tools
Progent has developed a set of customized tools, evolved during years of use, focused on enabling the highest standard of efficiency for delivering remote technical support and repair for small and medium-size company IT networks. Progent provides safe Virtual Private Network support for gateways from multiple leading sources such as Microsoft, Cisco, Sonicwall and Watchguard. Protected VPN offsite connectivity permits the consultants of Progent's remote service group to connect to your network without compromising system security.
Progent's sophisticated service database system keeps comprehensive histories for all service provided to Progent's customers. Each authorized Progent team engineer has access to the specifics of services delivered to each client by any staff member. This history of problems and solutions is structured as an easily accessible internal knowledge base that permits Progent's online support experts to communicate their knowledge with the whole team to ensure that the effectiveness of Progent's support grows over time. Progent's partnerships with key vendors including Cisco and Microsoft make available other vast support databases as well as to manufacturers' in-house technical personnel that allow Progent's online consulting experts to come up with the optimal solutions quickly.
Get in Touch with a UNIX, Linux, Solaris, Mac OS X or Cisco Technical Support Expert Immediately
To find out how you can contact a UNIX/Linux engineer or a Cisco certified CCIE for emergency online engineering help in Missouri, phone 1-800-993-9400 or visit Expert Online Computer Help.