For business network systems located throughout the state of Missouri, Progent's Microsoft and Cisco authorized consultants can provide online support and troubleshooting to resolve your network systems problems fast and affordably. Progent has acquired enterprise-class expertise, advanced software tools, and support knowledge bases to diagnose and resolve computer network problems without the high cost and delays associated with on-site service visits.
If your Missouri company is located outside of the larger metro areas such as Kansas City, St. Louis, Springfield, or Independence, your local network support choices may be limited in technical capability, or unavailable during urgent situations. This can result in a office network that is unpredictable or causing wasted time due to technical problems going unresolved for too long. Progentís staff of field proven network professionals average more than twelve years of real-world computer industry experience, in the trenches of network systems support, performing a wide range of technical projects for a extensive range of customers. This means you get not only the technical know how needed for the task, but a professional with demonstrated methods for applying those skills to assist with excellent network solutions.
Planning and Migration Support services for SharePoint Server 2013
Progent has been delivering SharePoint consulting services since the first product was published over a decade ago, and Progent has the breadth and depth of technical know-how to assist businesses of all sizes to plan and carry out a SharePoint Server 2013 installation and develop SharePoint Server 2013 apps that bring significant business benefit to your information network. Progent's Microsoft-certified consulting team can help your company to assess the business advantages of upgrading to SharePoint 2013 or SharePoint Online from legacy versions of SharePoint or from another collaboration solution; determine if an on-premises, Cloud-based or hybrid configuration is most sensible for your busi9ness; and pick the right version of SharePoint 2013 for your purposes. Progent offers full project management services or can help in individual tasks related to your SharePoint 2013 deployment.
Full Range of Security Consulting Services
Progent's CISM, GIAC, and CISA certified security experts can assist your company to perform complete security evaluations, recover quickly from virus attacks, set up firewalls, set up safe mechanisms for off-site and mobile connectivity, deploy spam and virus filtering and email encryption, and develop a company-wide security strategy built around 24x7 automated monitoring. Progent's ProSight suite of managed security monitoring and management services includes ProSight Active Security Monitoring (ASM) for behavior-based threat detection and ProSight Enhanced Security Protection for unified endpoint security.
Email Content Filtering and Data Leakage Protection
Progent's data loss prevention (DLP) consultants and data leakage protection specialists can assist organizations to configure Progent's ProSight Email Guard Security Gateway to enforce specified content security policies for monitoring the content of email messages and attachments and preventing users from sending sensitive or unauthorized data or spam-like messages. ProSight Email Guard's email content filtering technology can also help avoid being blacklisted and stay compliant with industry security standards and government requirements like HIPPA, Sarbanes-Oxley and PCI DSS. Read about the entire ProSight series of affordable network monitoring and management services for small organizations.
Online Training for Popular Desktop Applications
Progent provides live online instruction for a range of client applications. Progent's Webinar training covers topics such as Microsoft Office 365 Excel and Power BI reporting, Office 365 Word VBA development, PowerPoint collaboration, Outlook security, Office 365 Access programming, Microsoft Dynamics GP (Great Plains) migration, and Windows 10 configuration. Live online education offers all the advantages of traditional in-person seminars, including immediate communication between clients and teachers, but avoids the expenses of transportation and the challenge of trying to synchronize the schedules of multiple trainees.
Best Practices Applied by Expert Consultants
Many organizations located away from cities with ample network consultants resort to poorly trained or unseasoned local consultants for critical IT support. This can produce a system that is undependable or unproductive. Progentís staff of Microsoft and Cisco certified engineers average more than a decade of real-world industry experience, in the front lines of IT support, providing a wide range of information system services for a broad mix of clients. This means that with Progent you get not only high-level computer network knowledge, but an engineer who understands computer industry best practices in applying those skills to solve real-world business network problems successfully and in a consistent fashion.
Progent is a Certified Microsoft Partner
Since Progent is a Microsoft Certified Partner, every Progent network consultant has access to the technical and educational resources required to deliver the best information technology help available. Progent's IT outsourcing, Help Desk, Office 365 integration expertise, and software programming services allow small business clients to benefit from the wide range of knowledge found in the IT departments of large companies without the significant expense and hassle of building and managing a large in-house IT group.
ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Security
ProSight Enhanced Security Protection (ESP) managed services offer affordable in-depth security for physical and virtual servers, desktops, mobile devices, and Microsoft Exchange. ProSight ESP utilizes adaptive security and advanced machine learning for round-the-clock monitoring and responding to cyber assaults from all attack vectors. ProSight ESP delivers firewall protection, intrusion alarms, device control, and web filtering through leading-edge technologies incorporated within a single agent managed from a unified console. Progent's data protection and virtualization experts can assist your business to design and implement a ProSight ESP deployment that meets your organization's specific needs and that allows you prove compliance with government and industry information security regulations. Progent will assist you specify and configure policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alarms that call for urgent attention. Progent can also assist your company to set up and verify a backup and restore system such as ProSight Data Protection Services so you can recover rapidly from a potentially disastrous security attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint security and Exchange filtering.
Response Time of Progent's TRC for Remote Support
Progent's Technical Response Center (TRC) is dedicated to providing the highest level of online computer support services offered anywhere for emergency as well as non-critical problems. For urgent problems that affect many users, crucial personnel, or a line-of-business application, the Technical Response Center is set up to engage in one hour or less. For non-critical issues, the TRC will in less than two hours. Regardless of criticality, your ticket will be created promptly and accurately, You will be sent an acknowledgement from the trouble ticket system, and the TRC will get in touch with you on each resolved issue to verify you are satisfied with the outcome and willing to close the trouble ticket. Find out more details concerning Progent's Technical Response Center Customer Commitment.
Microsoft Windows 2016 Hyper-V Hybrid Cloud Solutions
Windows Hyper-V 2016 utilizes key features initially developed for and proven on Azure, one of the world's biggest public clouds. This dramatically improves the ability of the Windows Server platform to run private cloud and hybrid cloud/on-premises deployment models by enhancing data security, availability, expandability, manageability, reliability and recoverability. Progentís Microsoft-certified Windows Server 2016 Hyper-V specialists can help you to assess the benefits of Hyper-V 2016 for your business, set up pilot systems to confirm the ability of Hyper-V 2016 to support your critical workloads, design an efficient network architecture for a cloud-based or hybrid installation, create and carry out a smooth upgrade strategy, educate your IT administration and support personnel, and deliver as-needed consulting and troubleshooting services to ensure that your Hyper-V 2016 investment delivers the highest possible business benefit.
64-bit Processing Upgrade Support Services
Progentís 64-bit upgrade support experts can assist you to update your servers and desktop PCs affordably from 32 to 64 bits. Progent can assist your company to understand the risks and advantages of upgrading to 64-bit computing, design an economical migration strategy that reduces business disruptions, and offer responsive remote help to aid you to install 64-bit software and applications on your current hardware. Progent's Microsoft-expert engineers can help you to install the 64-bit versions of Microsoft products like Windows Server, Exchange Server, Windows 10, and Office Excel.
Talk to a Progent Computer Support Expert
To see how you can get in touch with a Progent computer consultant for remote or onsite help in , phone 1-800-993-9400 or go to Online Computer Support.