For small office networks located within the state ofMissouri, Progent's Microsoft and Cisco certified technicians can deliver online assistance and remote troubleshooting to solve your computer system issues quickly and affordably. Progent has developed enterprise-grade skills, sophisticated tools, and support knowledge bases to diagnose and fix IT problems while avoiding the expense and delays normally associated with on-site technical service calls.

If yourMissouribusiness is situated outside of the larger metro areas such asKansas City, St. Louis, Springfield, or Independence, your nearby network support choices may be limited in technical capability, or unavailable during a crisis. This can result in a network that is unusable or causing efficiency loss due to technical issues going unresolved for too long. Progentís team of seasoned network professionals average more than 12 years of real-world industry experience, in the trenches of network systems support, performing a large range of technical tasks for a varied range of customers. This means you obtain not only the technical expertise needed for the task, but a consultant with proven methods for applying that expertise to deliver affordable network solutions.

CISA-certified Cybersecurity Audit Consultants
The Certified Information Systems Auditor accreditation is a globally recognized achievement that represents mastery in IS security auditing. Certified by the American National Standards Institute, the CISA credential has consultants undergo an extensive test administered by the ISACA international professional association. Progent can provide the expertise of a CISA-Premier Cybersecurity audit professional trained to help companies in the areas of information systems audit services, information technology governance, network assets and architecture lifecycle, IT support, safeguarding of data assets, and business continuity preparedness.

Business Intelligence Reporting and Analytics Consulting and Troubleshooting
Progentís BI reporting experts can provide online and on premises expertise to assist your organization with any aspect of business intelligence (BI) reporting ranging from debugging or modernizing applications to designing and deploying an advanced BI solution. Progent's management reporting experts can help you to support your existing reporting environment, help you to upgrade reports and databases from a discontinued reporting product to a modern one, and deliver custom online mentoring to meet your specific needs. Progentís management reporting consultants can provide experience in the leading business intelligence reporting tools including Microsoft's SQL Server BI suite (Integration Services, Analysis Services, and Reporting Services), Management Reporter/FRx, Microsoft Access, Crystal Reports, Power BI, Excel BI add-ins including Power Pivot, Power Query and Power View, and Report Designer.

Disaster Recovery/Business Continuity Planning Support
Progent offers high-level online expertise for disaster recovery/business continuity planning, testing, and training to assist your company to respond to potential catastrophes, reduce service disruption for your essential network operations, eliminate lost information, and meet examiners' letters and contractual requirements. Progent's business continuity experts can team with your management and IT administration staff to perform risk and business impact evaluation, define dependencies, specify human and physical resources needed to run your organization, determine business-critical network services and specify allowable recovery times, qualify colocation centers, set up secure remote connectivity for crucial employees, implement emergency notification systems and define duties for staff, document a complete recovery plan, and train management and technical staff to execute the business continuity solution. Progent's Windows Server 2019 high availability (HA) cluster consultants and Windows Server 2016 disaster recovery/business continuity consultants can help you to design and build an affordable disaster recovery solution for multi-site or hybrid cloud environments using failover cluster tools field-tested in Microsoft's Azure public cloud.

Microsoft Desktop Virtualization Support Services
Microsoft's desktop virtualization solutions reduce the effort needed for IT managers to deploy software programs so that they are standardized across an entire user base, offer the power to control access to critical information, and allow fast deployment of additional or updated workstations. In Windows Server 2016, the Terminal Services tool has been enhanced and named Remote Desktop Services. Microsoft's new Virtual Desktop Infrastructure that powers RDS simplifies desktop connectivity, improves responsiveness, tightens data security, centralizes management, and offers a nearly seamless user experience. Progent's desktop virtualization engineers can assist you to assess the strategic benefits of Microsoft's desktop virtualization technologies, set up test and production environments, improve your system infrastructure to support virtual clients effectively, assess and remediate security issues, and train your network administrators to utilize industry best practices to gain a fast ROI from desktop virtualization.

Juniper Networks Support
Progent's Juniper Networks-certified network engineers can help you to design and implement Juniper Firewall and VPN platforms, enhance and troubleshoot your infrastructure, and migrate efficiently from discontinued devices to current releases. Progent's Junos OS engineers offer support for Juniper's premiere network operating system to help you to streamline the administration and improve the protection of your Juniper VPN appliances firewalls, and routers. Progent also has extensive experience supporting Juniper's NetScreen OS and ScreenOS software platformS and can help organizations manage networks that include a mix of Juniper's OS platforms.

Progent's Test and Design Lab at the Herakles/Quality Technology Services Colocation Center
Progent's Test and Training Lab located at the QTS Data Center in Sacramento is available for piloting mission-critical applications, creating efficient migration procedures, assessing and optimizing performance, designing or verifying business continuity solutions, resolving compatibility issues, and building training environments for the latest technologies. For Progent customers without adequate internal resources to configure proper test environments, the lab cuts capital outlay and engineering risk and helps keep vital IT initiatives on schedule.

Planning Deployments of Cisco's Managed Switches
Progent's Cisco-certified CCIE network consultants offer expert remote and on-premises consulting and technical support for Cisco's Catalyst, Nexus and Meraki series of fixed and modular switches for environments that run the gamut from small or midsize organizations and campus LANs to enterprise data centers and ISPs. Progent can help you to implement Cisco's quickly evolving switch technology to achieve the speed, expandability, resilience, virtualization, data protection and manageability needed by your business. To learn about Progent's consulting services for Cisco's extensive portfolio of Catalyst switches, refer to Catalyst switch consulting services. For information about Progent's consulting services for Cisco's Nexus Series of switches, refer to Nexus switch consulting and troubleshooting services. To learn about Progent's support services for Cisco Meraki switches, see Cisco Meraki switches consulting services.

Progent's Consulting and Training Services for Microsoft Office Word and Microsoft Office 365 Word
Progent's certified Office Word and Office 365 Word experts offer a broad selection of economical online consulting services to help your organization to maintain your legacy Microsoft Word solution or assist you to upgrade to a newer release of Microsoft Office Word. Services available from Progent's experts include VBA programming, isolating and fixing compatibility issues between various releases of Word, integrating Word with other Microsoft Office applications such as Excel and Microsoft Outlook or with third-party platforms and add-ons,network optimization for dependable. reliable cloud access, security and compliance support, and smart phone and tablet synchronization, and remote Office Word training sessions tailored for your special requirements.

Comprehensive Reporting of Services
Progent produces full and detailed documentation of all service work to make sure clients do not feel like a hostage to their support company. Progent sends email accounts of support activity immediately after finishing each service task, and also sends a hard copy along with monthly billings. Comprehensive IT support documentation makes it less risky for customers to move to a new support organization or assume increased service responsibilities internally. Good service reporting also give IT managers the information needed to assess the quality of support services and produce better informed IT budgets.

Data Backup and Recovery Consulting Services
Progent's backup experts offer support for a broad range of products and services that provide solutions for backing up Microsoft Windows, Apple Mac, and Linux servers and desktops plus laptops and smartphones. Progent supports all major data protection platforms by delivering services such as Altaro VM Backup consulting, Barracuda Backup and disaster recovery planning expertise, and DoubleTake/Carbonite solutions. Progent can also provide help with Acronis Backup and Recovery, Mozy, Retrospect, Apple Time Machine, Symantec Backup Exec, BackupAssist, HP Data Protector, and FLARs. For large organizations, Progent offers VMware Site Recovery Manager (SRM) consulting. In addition, Progent's ProSight Data Protection Services are available to small and mid-sized businesses as an affordable end-to-end service for secure backup and disaster recovery (BDR).

Ransomware Removal and Recovery Consulting
Recent versions of ransomware not only scramble vital online information but also infect many available system backup resources. Progent's seasoned ransomware cleanup consultants can assist you to reconstruct a network damaged by a ransomware crypto-worm such as Ryuk, WannaCry, Hermes, Cerber, TeslaCrypt, or MongoLock. To learn more, see ransomware removal and system recovery consulting.

Talk to a Progent Computer Support Expert
To learn how you can contact a Progent network consultant for remote or onsite expertise, call 1-800-993-9400 or go to Remote Network Help.



An index of content::

  • 24/7 SQL Small Business IT Consulting SQL Consulting Organization Kansas City Missouri
  • 24/7/365 Support Outsourcing Small Business Network Small Office Online Help

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    Progent's Test and Training Lab located at the QTS Data Center can be used for testing mission-critical applications, developing cost-effective system upgrade methodologies, assessing and tuning performance, planning or verifying business continuity solutions, resolving compatibility issues, and establishing training environments for the latest products and technologies. For Progent customers who lack adequate in-house resources to assemble proper pilot environments, Progent's Test and Training Lab reduces capital costs and engineering risk and helps keep critical IT projects on schedule.

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    ransomware protection evaluation Services

    The ProSight Ransomware Preparedness Report service is a low-cost service based on a phone interview with a Progent backup/recovery expert. The fact-finding interview is intended to evaluate your organization's preparedness to defend against ransomware or recover rapidly from a ransomware attack. Progent will consult with you directly to gather information concerning your current security profile and backup/recovery system, and Progent will then deliver a custom Basic Security and Best Practices Report document describing how you can follow best practices to create an efficient security and backup environment that reduces your vulnerability to ransomware and meets your business needs.

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    Progent's certified Microsoft Office and Office 365 experts can assist companies to integrate Microsoft Office desktop and Microsoft Office 365 applications such as Excel, Office Word, PowerPoint, Microsoft Outlook, Microsoft Access, Project and Publisher into a seamless solution that offers quick ROI and enables improved business results. Progent can help your company to interface Microsoft Office or Office 365 apps with one another and with additional key Microsoft platforms including SharePoint, Exchange Server and Microsoft SQL Server running on-premises or hosted in the cloud. Progent can also help you to fix compatibility issues between various releases of Microsoft Office desktop and can provide live online training to individual users or teams.

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    Configuration iPad and Outlook Web App

    Exchange Servers and Macintosh workstations can work together efficiently. Progent's Apple and Microsoft certified consultants can show you how to set up Microsoft Entourage and Microsoft Exchange Server so your Mac users can collaborate with teammates who run Microsoft Outlook. With Microsoft Exchange and Entourage for Mac, Exchange and Mac software can coexist, allowing Mac users to get and transmit messages, examine the Exchange global address list, copy addresses, sync up calendars, and invite people to conferences via your Exchange account. Progent will verify that your Exchange Server is properly configured and that LDAP and Outlook Web Access are working. Progent also offers customized one-on-one Entourage training.

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    Remote Troubleshooting IT Services for Service Firms

    Progent's Support Program for IT Service Firms lets you use Progent's information technology engineers while retaining your own brand as a transparent arm of your network consulting team.

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  • Cybersecurity Tech Services CISSP Lambert International Airport STL Lambert International Airport STL, America Security Consultant
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  • Desktop VPN Networking Company Smartphone Synchronization Technical Support Organization
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    Progent's experts offer Apple macOS and OS X users a variety of services including workstation support, Apple macOS and OS X expertise, Mac integration with Windows networks, Entourage and email expertise, network protection services, and custom training. Progent can help clients to migrate to macOS from Mac OS X or other earlier editions of OS X and Progent can provide expertise with Apple Mac application software. Progent can also assist you with Apple iPhone support and Apple iPad management, or moving to Apple's iCloud. For business networks based solely on Mac OS X or for systems incorporating a mix of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to deal with the complexity of designing, integrating and supporting a network environment that is available, secure, fast and able to achieve your company's objectives.

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  • Microsoft Windows 2000 Computer Engineer
    Windows 2000 Server Troubleshooting

    Progent's certified Microsoft Windows 2000 consultants can help you enhance the functionality of your existing Windows 2000 Servers and can streamline network administration, provide technical support and repair, and strengthen security. Progent can also show you how to design, justify, and execute a plan to migrate from Windows Server 2K to Microsoft Windows Server 2003. Progent is experienced in setting up pilot programs to eliminate the obstacles associated with moving to Windows 2003 Server by uncovering potential hardware and application compatibility issues.

  • Exchange Server 2016 Migration Planning Support Outsourcing Exchange 2016 Upgrade Planning Computer Consultants
  • Exchange Server 2016 Repairing Kansas City, Jackson County Computer Outsourcing Microsoft Exchange 2010 Kansas City International Airport MCI

  • Support Consultant Wyoming
    Microsoft Certified Expert Oregon IT Service Provider

    Progentís Technical Response Center (TRC) offers affordable national after-hours remote troubleshooting for IT networks based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier service professionals provide 24x7 phone support and remote direct network connection to isolate and repair technical problems quickly and affordably.

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  • Forefront Threat Management Gateway 2010 Setup and Support After Hours Threat Management Gateway Support and Help

  • Setup and Support Wireless
    Wireless EMail Configuration

    Progentís professionals provide expertise in multiple disciplines related to mobile connectivity such as network topology, wireless data synchronization, wireless protection, wireless e-mail, Windows Mobile, Research in Motion Blackberry, and wireless software programming. Progent's Microsoft certified professionals can save your organization time and expense by using their wireless background to show you how to select and integrate wireless networking solutions that make sense for your company. Progent can also optimize your IT infrastructure so that mobile handhelds work more reliably.

  • Freelance Jobs CISA Engineer Kansas City Kansas City, MO Openings Security Consulting
  • ISA Server 2006 Professional TMG 2010 Network Security Testing
  • IT Consulting Apple OSX Tiger Apple OSX Tiger Technical Support Services

  • Configuration Manager 2012 Support Outsourcing
    SCCM 2012 Asset Management Remote Support Services

    Progent can assist you to prepare for, implement, and operate Microsoft System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can help you to upgrade efficiently to SCCM 2012 from a legacy change management platform or help you to enhance your current SCCM 2012 ecosystem to accommodate your changing business requirements. Also, Progent can assist you to build a software foundation that takes full advantage of SCCM 2012 by providing expertise with related Microsoft technologies such as Active Directory Domain Services (ADDS), Microsoft SQL Server and SQL Server Reporting Services (SSRS), and Internet Information Services.

  • IT Consulting Cisco ASA Firewall with Firepower 24-Hour CCIE Certified ASA 5500-X Firewall Technical Consultant
  • Immediate Advantages of IT Outsourcing White Papers White Paper Small Business IT Outsourcing

  • Computer Consulting UNIX with Windows
    UNIX with Windows Computer Consultants

    If your business runs a UNIX, Linux, or Sun Solaris environment or a multi-OS IT environment, Progent's CISM and CISSP-certified security specialists can assist your entire enterprise in a broad array of security topics including security management procedures, security architecture and strategies, access management products and methodology, applications development security, business processes security, hardware security, communications, infrastructure and web security, and workplace recovery preparedness. CISM and ISSAP define the basic competencies and worldwide standards of knowledge that network security managers are required to possess. These certification provide executive management the confidence that consultants who have achieved their CISA or CISSP certification have the experience and knowledge to deliver world-class security support and consulting services.

  • Immediate Catalyst Wireless AP Remote Troubleshooting Support Services Catalyst 9100 Series AP Management
  • Immediate Microsoft, Cisco and Security Certified Experts Amazon AWS cloud services integration Development Group Amazon AWS instances Coding
  • Immediate Q and A about Microsoft MCP Employment Job Opening Q and A about Cisco Consultants
  • Immediate St. Louis Dynamics GP-Software Migration Consultant St Louis Forest Park, United States Microsoft Dynamics GP (Great Plains) St. Louis Partner - Implementation Programming and Support St Louis St Charles Jefferson Franklin
  • Independence Raytown Grandview, America IT Management Microsoft and Cisco Emergency Phone Support Network Administration Independence
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  • SonicWall Ransomware Protection Security Team
    SonicWall Capture ATP Compliance Audit

    Progent's SonicWall firewall consultants can show you how to integrate, maintain, and update SonicWall firewall products including the current SonicWall TZ, NSa and NSsp families of appliances and the older SonicWall PRO 1260 Secure Switch devices. Progent's CISM and CISA-certified network security experts can show you how to incorporate SonicWall security gateways into a complete network protection solution and design security into your business operations.

  • Jackson County Missouri Debian Linux, Solaris, UNIX Consulting Services Emergency Ubuntu Linux, Solaris, UNIX Consulting
  • Juniper Junos Network and Security Manager Security Firms Juniper Junos CLI Security Auditing
  • Kansas City 24/7 BlackBerry Smartphone Systems Consultant BlackBerry Desktop Manager Designer Kansas City International Airport MCI, USA
  • Kansas City At Home Workers Data Protection Solutions Consultants Kansas City Bonner Springs Kansas City Kansas City Work from Home Employees Backup/Restore Systems Consulting and Support Services
  • Kansas City At Home Workforce Guidance - Kansas City - IP Voice Systems Consultants Kansas City Offsite Workforce VoIP Technology Consulting Kansas City
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    Progent offers small and medium-size businesses overflow or comprehensive Help Desk call center services for an offsite workforce.

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  • Part-time CIO Computer Services
    Microsoft Project Technology Consulting

    Progent's team of application experts can provide in-depth consulting, software programming, deployment help, and webinar training for popular applications covering key areas including ERP, general accounting, business reporting, web application development, and the MS Office family of business productivity software. As a Microsoft Partner with years of experience providing advanced consulting support online, Progent can assist small businesses throughout the United States to save the lost productivity and fees related to travel and on-site activity without sacrificing the high quality of technical services.

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  • MCSE Expert Certified Exchange 2016 Upgrade Planning Consultant Network Consulting Exchange 2016 Migration Planning

  • Microsoft Small Business Server 2011 Consulting Services
    Microsoft SBS Premium Add-on Support

    Microsoft Small Business Server (SBS) is a low-cost suite of server products that provides the foundation for a powerful but easy-to-manage IT network. The technical sophistication of the Microsoft .NET components included with Microsoft Small Business Server calls for a computer consultant with hands-on background planning and integrating cohesive, comprehensive business technology environments. Progent's Microsoft SBS Server professionals have an average of more than 10 years of experience integrating business systems founded on Microsoft technology. This background ensures you results in deploying, administering, and troubleshooting IT solutions that incorporate the Microsoft SBS Server package of servers and applications.

  • MSF On-Call Services Developing Phase: Pilots Outsourcing Technology

  • Symantec VPN Evaluation
    Symantec VelociRaptor Network Security Auditing

    Progent's Symantec consultants can help you support discontinued Symantec firewall and VPN products such as the Symantec Raptor and VelociRaptor line or help you upgrade to newer firewall solutions. Progent can also enable you to design and implement a comprehensive security strategy that can include firewall/VPN appliances and utilities, outsourced security and network defense services, server and application monitoring software, and documented policies and processes. Progent has the skill to be your single source for continuing technical support, maintenance, training, and security consulting.

  • Cisco and Microsoft Certified Expert Missouri Repair Installation
  • Microsoft Certified Partner UNIX, Windows Specialists Windows and Solaris Online Consulting
  • Microsoft Exchange 2003 Upgrade Network Consultant Exchange 2003 Upgrade Technical Support
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  • QTS Data Center Sacramento Consultancy
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    The QTS (formerly Herakles) Internet Data Center is located in the earthquake-neutral Natomas area of Sacramento, CA. If your business is now using the QTS Sacramento data center as a colocation facility or if you are considering migrating your primary or offsite backup equipment to Herakles/QTS, Progent offers a range of affordable consulting services including colocation migration, equipment deployment and updates, infrastructure optimization, comprehensive project management, virtual server expertise, remote monitoring, centralized system management, application development, disaster recovery/business continuity planning, security evaluation, and the support of Progent's Test Lab.

  • Microsoft Exchange Server 2010 Migration Help and Support Microsoft Experts Exchange 2010 Upgrade Remote Support
  • Microsoft Expert Services 64-bit Processing 64-bit Migration Engineers
  • Microsoft Expert Support and Integration SQL Server 2014 and Windows Server 2012 R2 SQL Server 2014 Azure Backup Online Technical Support

  • Online Office 365 Excel Training Support services
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    Progent offers customized online training for popular client apps and operating systems such as Office and Office 365 Excel, Word, Access and Outlook plus Acrobat Writer, Photoshop, Crystal Reports, and Windows 10 and 8.1. Online training offers the benefits of conventional in-person instruction, including instant communication between clients and trainers, but eliminates the expenses of transportation and the challenge of trying to synchronize the availability of many trainees. Offered to single students or groups of any size, Progent's virtual instruction allows the trainer to run the seminar from an online office while the clients can be spread throughout a campus or across the country. Live online education supports powerful learning aids such as virtual white boards, electronic hand-raising, and collaborative applications. Classes can be brief and targeted to specific subjects or longer in time and broader in scope.

  • Microsoft IT Outsourcing Companies Microsoft Office System IT Consulting
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  • Microsoft SQL Consultant Security Audits MS SQL
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  • Clustered Windows Configuration
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    Progent offers Windows 2003 Cluster Server consulting to help your organization implement non-stop clustered servers designed to deliver 100% operation. Clustered Windows servers for zero-downtime systems include Microsoft Windows Cluster Server, Microsoft SQL Server Cluster, and Microsoft Exchange Cluster Server. By showing you how too build fault-tolerant clustered server environments based on Windows Clustered Server 2003, Progentís Premier Windows professionals make sure that your high availability server clusters are set up to optimize the strategic value of your computer system.

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  • Exchange 2016 Upgrade Support and Setup
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    Progent can help you in all facets of your migration to Exchange 2016 such as designing HA architecture for an on-premises, Microsoft cloud connected or hybrid deployment; CAL licensing requirements for Exchange Server and Windows Server 2012 R2+; migrating mailboxes; Windows Hyper-V strategy; determining storage requirements for your virtual machines (VMs), databases and log files; configuring HLB for fault-tolerant CAS services; designing, building and testing Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; updating your firewall; resolving SSL issues; performing client remediation with Office desktop or Office 365; and configuring Outlook on the web (formerly Outlook Web App).

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    Progent can help your business to understand the many subscription plans offered with Office 365 and integrate your information network with Office 365 so you derive top business value. Progent offers expertise with cross-platform environments that incorporate Windows, macOS or OS X, and Linux technology. Progent can also help you to create and maintain hybrid networks that transparently integrate on-premises and cloud-based resources.

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    Progent's Microsoft-certified consultants have over a decade of experience planning, implementing, enhancing and fixing Microsoft SCOM environments and can provide organizations of all sizes advanced remote or on-premises consulting services for System Center 2012 Operations Manager. Progent can help you to plan an architecture for System Center 2012 Operations Manager servers that delivers the performance and resilience required to watch over your datacenter efficiently, whether your infrastructure are onsite, in the cloud, or a hybrid solution. Progent's SCOM consultants can also assist you to install and customize Microsoft SCOM 2012 management packs based on leading practices for tracking network fabric and both Microsoft and 3rd-party applications and services. Also, Progent can provide fast remote or onsite troubleshooting to assist you to fix serious issues detected by SCOM 2012.

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    Progent provides consulting expertise for WatchGuard Firewall security appliances including the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard professionals can help you choose, deploy, and maintain a WatchGuard Firewall appliance that fits your network security needs and budget. Progent can assist you to maintain outdated WatchGuard firewall appliances or migrate efficiently to modern WatchGuard firewall solutions.

  • Outsourcing Technical Support Progent Management Progent Management Software Consulting
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  • Progent's Management Network Consultant
    Progent's Management Integration Firm

    Progent's management team consists of industry professionals with decades of experience delivering computer consulting services, technical support, and strategic information system planning to organizations ranging in size from small offices to global enterprises. Great support requires great personnel, and Progent has assembled a management staff that can provide businesses with the top service value in the industry.

  • Small Business WAP371 Support and Setup Small Business WAP551 Technology Consulting
  • Small Offices Computer Expert Small Business Network Companies

  • Apple Mac Spam Filtering Consulting
    Apple Macintosh Network Security On-site Technical Support

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