For business networks located within the state ofMissouri, Progent's Microsoft qualified technical team members can provide remote phone help and remote troubleshooting to fix your computer system troubles fast and affordably. Progent has acquired enterprise-grade skills, sophisticated utilities, and support knowledge bases to troubleshoot and repair network problems without the high cost and delays associated with on-site service visits.

If yourMissouribusiness is situated outside of the larger metro areas such asKansas City, St. Louis, Springfield, or Independence, your nearby network systems support options may be limited in technical expertise, or not available during urgent situations. This can result in a computer network that is unusable or causing productivity loss due to technical problems continuing for too long. Progentís group of expert network professionals average more than 12 years of real-world IT industry experience, in the trenches of IT support, performing a large range of technical tasks for a broad range of clients. This means you obtain not just the technical know how needed for the job, but an expert with demonstrated methods for applying those skills to deliver cost effective network solutions.

SQL Server 2017 Migration Expertise
Progent's Microsoft-certified SQL Server 2017 consultants can help your business to assess the business benefits of upgrading to SQL Server 2017 and can assist your organization to plan and carry out a cost-effective migration of your current SQL Server environment to any network architecture including onsite, cloud-based, or hybrid. Progent's SQL Server experts can provide remote or onsite support services ranging from on-demand architecture assessment or troubleshooting to end-to-end project management to ensure your SQL Server 2017 initiative is carried out on time and within budget. To find out more, see SQL Server 2017 integration consulting expertise.

Teleworkers Support
Progent has 20 years of experience helping small and medium-size companies to plan, install, optimize, manage, and debug computer networks that support a remote workforce. For details about Progent's consulting services for an at-home workforce, see remote workers expertise.

Hybrid Cloud Solutions Design and Deployment
Progent's hybrid cloud solutions consultants offer expert remote support services to help companies of any size to integrate their IT infrastructure with leading public cloud platforms such as Azure and Amazon Web Services (AWS). Progent can help you to plan and administer hybrid environments that support Windows and Linux operating systems and apps in hybrid topologies that seamlessly combine physical resources as well as public cloud services. To assist you to integrate public cloud services with networks, Progent can provide a variety of public cloud migration support services that include Office 365 Exchange Online integration with on-premises Exchange and Azure enterprise hybrid cloud design and deployment services, Amazon Web Services (AWS) cloud migration, and Amazon Web Marketing Service (WMS) programming and troubleshooting.

Fortinet FortiGate Firewall Integration Experts
Fortinet next-generation firewalls (NGFWs) are leaders in delivering top performance for SSL/TLS inspection. Progent's Fortinet FortiGate firewall consultants can assist you to deploy your Fortinet FortiGate firewalls to safeguard all your digital assets at the network perimeter, within the data center, at branches, and at the cloud edge. To find out more, see Fortinet firewall experts.

Microsoft Dynamics NAV Consulting
The updated release of Microsoft Dynamics NAV ERP offers powerful new features including specialized Role Centers, enhanced BI and reporting capabilities, and advanced workflow support. Progent's Microsoft Dynamics NAV ERP experts offer programming, configuration and troubleshooting support to enable you to take advantage of MS Dynamics NAV. Progentís consultants can show you how to integrate MS Dynamics NAV ERP software to other services and programs. Also, Progent can assist your organization to design and analyze databases so you can enhance your knowledge of your operations, acquire more clients, expand your marketing campaigns, and build productive alliances.

Solutions for Managing the Endpoints of Your At-Home Workers
Progent can assist small and medium-size companies to configure efficient endpoint management tools for administering devices operated by work-from-home employees. For information about ways Progent can assist your business to manage the remote endpoints of your teleworkers, visit expertise for managing and monitoring the endpoints of your teleworkers.

Cisco Voice over IP (VoIP) Phone and IP Video Phone Configuration and Support
Progent's Cisco VoIP phone and video IP phone consultants can assist your business to integrate, maintain, and troubleshoot Cisco VoIP phones, desktop video IP phones and wireless IP phones. Progent can provide support for all versions of Cisco's IP phones from discontinued Voice over IP devices to the newest HD media phones. Progent's consultants can also assist you to integrate your IP phones with Cisco Unified CM, formerly known as CallManager, or with Cisco Unified Communications Manager Express to create a modern IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent can also assist you to install Cisco Unified Communications Manager apps that include Cisco Unified Communications Manager IM and Presence Jabber, Unity Express (CUE) for voicemail, Mobile Connect for Single Number Reach (SNR, and Unified Contact Center Enterprise (Unified CCE) for creating an advanced customer contact center. Progent can provide support with any facet of Cisco IP Phone integration including reviewing dial plans, resolving IP phone registration issues, configuring SIP trunks and CUBE session border controllers, installing ISR G2 routers with CUBE internetworking capability, and designing Cisco UCS server failover and Cisco SRST systems for survivability.

Email Content Filtering and Data Leakage Protection
Progent's data loss prevention experts and data leakage protection consultants can help organizations to configure Progent's ProSight Email Guard Security Gateway to use standard and custom content policies for scanning the content of email messages and attachments and blocking the transmission of confidential or inappropriate data or spam-like messages. ProSight Email Guard's outbound email content filtering technology can also help your business avoid being blacklisted and keep in compliance with industry privacy standards and government requirements like HIPPA, Sarbanes-Oxley, PCI DSS and PHI. Learn more about Progent's complete ProSight line of value-priced outsourced network management services for small and mid-size organizations.

VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager is an extension to VMware vCenter that lets you define, automate and verify a repeatable runbook for recovering applications and services rapidly following a breakdown. Site Recovery Manager provides centrally managed and automated recovery, application mobility, plus non-disruptive site relocation, failback and re-protect. SRM also enables non-intrusive testing for disaster recovery, upgrades and patches and can produce audit reports to confirm complete service recovery, validate SLAs and prove compliance. Progent offers the support of a VCDX certified VMware SRM consulting expert to help you to design, deploy, test and manage a disaster recovery system based on VMware SRM.

Upgrade Consulting for Microsoft Skype for Business
Progent's Microsoft Skype for Business consultants offer remote and onsite expertise for organizations of all sizes to assess the costs/benefits of migrating to Skype for Business or Skype for Business Online from any version of Microsoft Lync Server or Office Communications Server. Progent can help you to design a local, cloud-based or mixed deployment; interface Skype for Business with SQL Server,Exchange, SharePoint Server and Office or Office 365; set up high-availability solutions; interface Skype for Business with your PBX system and PSTN gateway; and integrate third-party collaboration platforms such as Cisco Video Interop Server. Progent's certified network security consultants can assist you design and validate a security strategy for your Skype for Business deployment that meets government and industry standards.

Stealth Penetration Testing
Stealth penetration testing is a key part of any overall network security strategy. Progentís security experts can perform thorough unannounced intrusion security checks without the awareness of your organization's in-house IT staff. Unannounced penetration testing shows whether current security monitoring tools such as intrusion incident alerts and event log analysis are correctly set up and actively monitored.

Configuration of Cisco's Managed Switches
Progent's Cisco-certified CCIE network technology engineers can provide expert remote and onsite consulting for Cisco's Catalyst, Nexus and Meraki families of managed switches for applications that run the gamut from small companies and campus LANs to giant data centers and public clouds. Progent can show you how to implement Cisco's rapidly evolving switch technology to realize the speed, expandability, resilience, virtualization, security and ease of management required for your organization. For information about Progent's support for Cisco's extensive family of Catalyst switches, see Catalyst switch consulting services. For details about Progent's consulting and support services for Cisco's Nexus family of switches, see Cisco Nexus switch support. For details about Progent's support services for Meraki switches, refer to Meraki switches consulting and troubleshooting services.

System Center 2016 Consulting Services
Microsoft System Center 2016 provides major enhancements in the management of hybrid cloud environments through comprehensive integration with Windows Server 2016, Windows 10; seamless integration of multi-OS networks that incorporate Linux, Microsoft Hyper-V and VMware vSphere; and better public and private cloud support such as closer integration with Intune for Apple iPhone and Android smartphone management plus native integration with Microsoft Operations Management Suite (OSM) for cloud-based analytics. Progent's System Center 2016 consulting experts offer advanced online and on-premises expertise for all components of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager. Progent can assist organizations of any size to design and configure a new implementation of System Center 2016, expand or optimize your current one, migrate efficiently from a prior release of System Center, or troubleshoot your System Center solution.

Progent's Integration Services for Windows 2012 R2 Server Essentials
Windows Server Essentials is an affordable, versatile operating system that enables small organizations to transition from the traditional physical on-premises datacenter to the contemporary hybrid networking paradigm that combines local and virtualized cloud-hosted resources. Progent's certified Windows Server 2012 R2 Essentials consultants can provide cost-effective online consulting and troubleshooting for Windows Server 2012 R2 Essentials. Progent can help you to evaluate the possible productivity and cost advantages of migrating to Essentials and adopting a hybrid on-premises/cloud-based design for your computing ecosystem. Progent can provide comprehensive project management so you can design and carry out a smooth move to Windows Server 2012 R2 Essentials, Microsoft Office 365, and other Azure Cloud applications and services. (Find out about Progent's Office 365 Exchange Online integration with on-premises Exchange deployments and Microsoft Azure integration support.) Progent also offers as-needed consulting, troubleshooting, and customized training.

Wireless VoIP Phone Integration and Troubleshooting
Creating solutions with Cisco's wireless IP phones typically requires that IT teams configure and fine tune many components of your Wi-Fi infrastructure including wireless access points, switches, Cisco wireless LAN controllers, and management tools. Progent's wireless VoIP phone configuration and troubleshooting experts can provide online and onsite assistance to help you build and manage a Cisco wireless IP phone solution by delivering integration services that range from debugging the set up of a wireless IP phone or access point to providing comprehensive project management outsourcing or co-sourcing services for updating the Wi-Fi architecture of an entire campus.

Talk to a Progent Computer Support Expert
To find out how you can get in touch with a Progent computer support expert for remote or onsite help in #(state), phone 1-800-993-9400 or go to Online Network Help.



An index of content::

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    Progentís wireless consultants can help small companies plan, choose, pilot, configure and support protected building-to-building wireless bridges that integrate transparently into your existing network while providing a level of protection that equals or exceeds wireline interfaces. Progent offers experience in wireless LAN products from Cisco Aironet and Meraki, Proxim, and additional small business wireless providers and can help you identify and install the wireless link technology that match your company requirements.

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    Progent can help small and mid-size organizations to set up endpoint security protection solutions and provide cleanup expertise to support work-from-home employees.

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    Windows 2019 Hyper-V Consulting

    Progent's certified Windows Server 2019 experts can help your organization to plan and implement a cost-effective migration to Windows Server 2019 using your current deployment architecture or a cloud-based or hybrid model. Microsoft Windows Server 2019 offers significant improvements in scale, performance, ease of management, Hyper-V virtualization, security and compliance, hybrid local/cloud integration, availability, and Linux support.

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    Macintosh OS X Technology Consulting

    Progent's experts offer macOS and Mac OS X users a variety of services including workstation support, Apple macOS and OS X consulting, Mac integration with Windows networks, Entourage and email help, network protection services, and custom training. Progent can help clients to migrate to macOS from Mac OS X or other earlier versions of Mac OS X and Progent can provide expertise with macOS and Mac OS X applications. Progent's specialists in Apple technology can also help your business with Apple iPhone support and iPad management, or moving to Apple's iCloud services. For computer environments based solely on Apple macOS or OS X or for systems with a mix of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to deal with the complexity of planning, integrating and supporting a network infrastructure that is available, secure, fast and able to achieve your organization's objectives.

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    Office Excel for Mac Class

    Progent can provide onsite education designed for people who wish to expand their knowledge of the macOS and OS X operating system, Apple Mac hardware, or Mac office applications including Microsoft Word, Excel, and Outlook for Mac. Progent also offers specialized group or individual webinar classes for Mac applications.

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    Progent's Microsoft-certified professionals can help you to assess the advantages of Microsoft Windows Server 2012 R2 for your company, develop test systems and migration strategies, tune your network infrastructure for on-premises, multi-site, cloud-based, and hybrid environments, educate your IT support, team, create a corporate-wide security plan, automate network management, assist with creating applications, and build and test a disaster recovery/business continuity plan.

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    Top UNIX, Windows Consult

    Progent's UNIX platform consulting experts offer small and mid-size businesses and software developers assistance with managing and supporting UNIX, Linux or Solaris environments that operate with Microsoft-based technology. Progent offers your organization access to UNIX experts, support professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This wide array of expertise provides you with an easy single source to show you how to create and maintain a protected and robust mixed-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by integrating Microsoft Windows with major variants of UNIX such as Mac OS X, Sun Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO, and SGI/Irix or major Linux variations including RedHat, SUSE Linux, CentOS, Ubuntu Linux, PCLOS, fedora, Gentoo Linux, Mandrake/Mandriva, Debian GNU/Linux, and Slackware.

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  • Proxim Tsunami Consultant
    Proxim Tsunami Technical Support

    Progentís wireless professionals can help small organizations design, select, evaluate, install and maintain secure building-to-building wireless bridges that integrate seamlessly into your existing network while providing a degree of protection that equals or exceeds wired interfaces. Progent offers experience in wireless network products from Cisco Aironet and Meraki, Proxim, and other office wireless providers and can show you how to select and install the wireless connectivity technology that match your company needs.

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    Progentís Technical Response Center (TRC) offers affordable national extended hours remote support for computer systems based on Windows and Cisco technology. Progent's Microsoft and Cisco-Premier service professionals offer 24x7 telephone help and online direct network connection to troubleshoot and resolve technical problems quickly and affordably.

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  • Windows 2000 Consulting Services
    Windows 2000 Server Configuration

    Progent's certified Windows 2000 consulting staff can help you optimize the capability of your existing Windows 2K Servers and can streamline system management, offer tech support and troubleshooting, and strengthen security. Progent can also show you how to create, justify, and execute a plan to upgrade from Windows Server 2K to Microsoft Windows 2003 Server. Progent is expert in designing test programs to eliminate the obstacles associated with migrating to Windows Server 2003 by uncovering potential hardware and application compatibility issues.

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    E-Mail Guard is a comprehensive service for blocking spam and virus attacks. E-Mail Guard addresses the security and administration of corporate email by providing constantly improved spam and virus blocking, policy management, content filtering, and protection against email-based directory harvesting and Distributed Denial of Service attacks. E-Mail Guard also features monitoring, administration and reporting tools as well as outbound email filtering to let you repair your e-mail environment and specify and enforce corporate security policy.

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    Barracuda Backup is an affordable, subscription-based backup/restore service for small and mid-size businesses. A Barracuda Backup deployment can incorporate a purpose-built physical appliance built by Barracuda or a software-based appliance with comparable functionality but which utilizes your existing storage infrastructure. Barracuda Backup protects vital company data produced locally, at one or more remote locations, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any location with a physical or virtual Barracuda appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consultants offer a broad range of consulting services to help you to plan, configure, manage and repair a BDR system built on Barracuda Backup.

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    Progentís Microsoft certified consultants offer a range of consulting services for Dynamics GP (formerly Great Plains). Microsoft Dynamics GP/Great Plains is an accounting and ERP package based, like all Microsoft financial solutions, on the expandable and familiar platform of Microsoft Windows technology. Microsoft Dynamics GP offers an affordable tool for controlling and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, and HR. Dynamics GP is simple to deploy and integrate, and with its segmented design you can license only the capability you currently require, with the ability to expand clients and enlarge capabilities when necessary. Progentís Microsoft Dynamics GP support experts can show you how to deploy, customize and manage the latest release of Dynamics GP or upgrade smoothly from an older version.

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    Progent's Cisco-authorized IT consultants can help you create an affordable, 24x7 Internet configuration architecture that can deliver non-stop Internet access through a wide array of fault tolerant Internet access products and services including fault tolerant BGP, automatic fail-over, and redundant Internet Service Providers. Progent can provide CCIE consultants to help you apply the latest technology for high availability Internet access to implement a cost-effective, completely redundant Internet network with automatic failover and other features to create zero-downtime Internet access.

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