For small office computer networks located in the state ofMissouri, Progent's Microsoft and Cisco authorized consultants can provide phone assistance and troubleshooting to solve your network issues quickly and cost effectively. Progent has developed world-class skills, sophisticated tools, and support databases to identify and fix network problems while avoiding the cost and time delays normally associated with in-person technical service visits.

If yourMissouricompany is situated outside of the larger metropolitan areas such asKansas City, St. Louis, Springfield, or Independence, your nearby network systems support choices may be limited in technical expertise, or unavailable during urgent situations. This results in a office network that is unusable or causing efficiency loss due to technical issues continuing for too long. Progentís team of network consultants average more than 10 years of real-world industry experience, in the trenches of computer network support, performing a broad range of technical tasks for a broad range of clients. This means you get not just the technical expertise needed for the task, but a professional with demonstrated methods for applying that expertise to provide excellent network solutions.

Design and Deployment Consulting for Meraki Cloud-managed Wi-Fi Access Points
Progent's Meraki Wi-Fi AP consultants provide remote and onsite support to help organizations of any size to plan, deploy, manage, upgrade or repair Wi-Fi systems that include Cisco Meraki APs. Progent can assist you to set up and manage Meraki-based Wi-Fi networks for sites that can range from a teleworker's home or a remote office to a large campus or a multi-site enterprise. Progent can also help you to configure additional Cisco products such as switches, ASR routers and ASA firewalls to build a seamless network infrastructure that provides the same access, responsiveness, security, ease of management and uptime for wired and wireless users regardless of their mobility or computing device. (Check out Cisco Meraki switches consulting services.)

At-home Workers Solutions
Progent has 20 years of experience helping small and mid-size organizations to design, implement, optimize, administer, and troubleshoot information networks that support an at-home workforce. For details about Progent's consulting services for a remote workforce, refer to teleworkers services.

Data Protection Expertise for an At-Home Workforce
Progent can assist small and mid-size businesses to design, configure, validate and manage data protection solutions required for work-from-home employees. To find out about Progent's backup/restore solutions for teleworkers, refer to backup/restore services for teleworkers.

Cisco Firepower Firewalls Integration Services
Cisco's Firepower Next Generation Firewalls (NGFWs) provide a major performance improvement over Cisco's previous-generation ASA 5500-X firewalls and offer unified management of modern cybersecurity features like application visibility, next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection (AMP), URL filtering, and sandboxing. Progent's Cisco-certified CCIE-certified firewall consultants can help you to plan and carry out an efficient upgrade to Cisco Firepower Series firewalls from from ASA 5500-X, ASA 5500, or PIX firewalls and help you enhance Firepower appliances with Cisco's cloud-based services to create and centrally manage network ecosystems that span branch offices, data centers, private clouds and public clouds. For more information about Cisco's Firepower portfolio of Next Generation Firewalls (NGFWs), refer to Firepower Series firewalls integration services.

Remote Technical Support for Windows and Cisco-based Networking Environments
Progentís Technical Response Center offers world-class online support for Windows and Cisco-based systems anywhere in the United States. Progent's certified engineers have the experience to help you to troubleshoot and solve tough network problems quickly and cost effectively. The scope of technical expertise represented by Progent's team of consultants allows them to escalate even the most difficult problems to the right subject matter experts as necessary. Whether you need occasional phone support and online troubleshooting or continuing availability of a Helpdesk Technical Response Center, Progent's engineers can provide your company with enterprise-level expertise without the cost and administrative overhead of maintaining a large in-house support organization.

ProSight Network Audits for Evaluating Network Infrastructure Health
Progent's ProSight Network Audits offer a quick and affordable way for small and medium-size businesses to get an objective assessment of the health of their network. Based on some of the top remote monitoring and management (RMM) tools in the industry, and supervised by Progent's world-class team of IT experts, ProSight Network Audits show you how well the deployment of your core infrastructure assets adhere to industry best practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and deliver immediate ROI such as a cleaner and safer Active Directory implementation. Both options also offer the long-term advantages of cutting-edge remote network monitoring and management (RMM) technology. These benefits can include easier network management, improved compliance with information security standards, higher utilization of network assets, faster problem resolution, more dependable backup and recovery, and increased uptime. To learn more about ProSight Network Health Checks and to see sample reports, go to ProSight Network Audits.

Dynamics GP (formerly Great Plains) Support
Microsoft Dynamics GP 2015 R2 introduces a new design that enhances cloud readiness, works with the most popular handheld devices, allows single login with Microsoft Azure Active Directory, and strengthens security. Progent's certified Microsoft Dynamics GP 2015 R2 consultants and developers have the depth and breadth of knowledge and experience to address the critical technical and business issues associated with upgrading to Microsoft Dynamics GP 2015 R2 and can help you to carry out an efficient migration that will optimize the business value of your investment in this mission-critical platform.

Consulting and Troubleshooting Expertise for System Center 2012 Operations Manager (SCOM 2012)
Progent's Microsoft-certified System Center 2012 Operations Manager consultants have over a decade of experience planning, implementing, enhancing and troubleshooting System Center Operations Manager solutions and can provide companies of all sizes expert remote or on-premises consulting support for System Center 2012 Operations Manager. Progent can assist your company to plan a topology for SCOM 2012 servers that provides the responsiveness and availability needed to monitor your datacenter efficiently, whether your datacenters are onsite, cloud-based, or a hybrid solution. Progent's SCOM consultants can also assist you to install and set up SCOM 2012 management packs based on best practices for tracking network fabric and Microsoft and third-party applications and services. In addition, Progent can deliver fast online or onsite troubleshooting to assist you to remediate critical issues detected by System Center 2012 Operations Manager. Progent can also provide Microsoft System Center 2016 Operations Manager (SCOM 2016) expertise to assist your organization to upgrade efficiently from SCOM 2012 to SCOM 2016.

Microsoft Exchange 2019 Integration Services
Progent can help you in any facet of your migration to Microsoft Exchange Server 2019 such as configuring Windows Server 2019 as a host for Exchange; planning HA infrastructure for a local, Microsoft cloud connected or hybrid environment; moving mailboxes; planning and implementing Windows Hyper-V; setting up HLB; configuring DAG groups with MCDB caching; setting up Skype for Business 2019 for cloud voicemail; integration with SharePoint Server or SharePoint Online; preparing firewalls; integration with Microsoft Office 365; and setting up Outlook clients. For more information, visit Progent's MS Exchange 2019 deployment services.

ProSight Enhanced Security Protection (ESP): Unified Endpoint Protection
Progent's ProSight Enhanced Security Protection services offer economical in-depth protection for physical and virtual servers, desktops, smartphones, and Exchange Server. ProSight ESP uses adaptive security and advanced heuristics for continuously monitoring and reacting to security threats from all vectors. ProSight ESP offers firewall protection, intrusion alarms, device control, and web filtering via cutting-edge technologies incorporated within one agent accessible from a single console. Progent's security and virtualization experts can help your business to design and implement a ProSight ESP environment that addresses your organization's specific requirements and that allows you demonstrate compliance with government and industry data protection standards. Progent will assist you define and implement policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alarms that call for immediate action. Progent can also help you to set up and test a backup and disaster recovery system such as ProSight Data Protection Services (DPS) so you can get back in business rapidly from a destructive cyber attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint protection and Microsoft Exchange filtering.

Talk to a Progent Network Support Expert
To see how you can access a Progent network consultant for remote or on-premises help, phone 1-800-993-9400 or go to Online Computer Support.

An index of content::

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    Microsoft has made a strong effort to enable transparent hybrid ecosystems that combine Office 365 and on-premises Exchange deployments. This allows you to have specific mailboxes hosted on your physical datacenter and other mailboxes hosted by Office 365. Progent's Microsoft-certified consultants can help you with any phase of planning, implementing and debugging your hybrid Exchange Online solution. Progent's Exchange consultants can deliver occasional expertise to help you resolve stubborn technical bottlenecks and also offer comprehensive project management outsourcing to ensure your hybrid Office 365/Exchange solution is carried out on schedule and within budget.

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    System Center 2016 Operations Manager (SCOM 2016) is designed to ensure top performance and maximum availability for critical workloads by providing unified, mixed-platform monitoring of IT resources installed throughout on-premises datacenters and cloud environments. Progent's consulting team offers world-class online and onsite support to help businesses of all sizes to plan, implement, tune, update and repair Operations Manager 2016 deployments. Progent can assist you to move to SCOM 2016 from earlier versions of Operations Manager or from other IT infrastructure monitoring products, or combine multiple monitoring tools into a unified infrastructure management ecosystem. Progent can also help you expand your Operations Manager 2016 scope to incorporate infrastructure based in public clouds such as Microsoft Azure and Amazon AWS.

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    If you want to revamp your production web site, create internal websites for purposes such as HR or worker training, design a powerful web presence for a new venture, or write enterprise-class, data-driven specialized web applications, Progent can provide skilled and proven web developers. Progent's consultants can also show you how to build and manage a safe, robust server and communications network, including remote and wireless access, to run your web tools.

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    Progent's Check Point firewall experts can show you how to plan, deploy, and manage firewall environments that rely on Check Point Software NGFW security gateways and Check Point's cloud-based security services. Progent's consultants can also assist you maintain legacy Check Point firewalls or migrate efficiently to Check Point's next-generation firewalls.

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    Cisco offers an extensive array of routers that includes appliances designed to deliver the security, performance, and reliability demanded by customers from small offices to global enterprises and ISPs. Cisco routers include support for redundancy, transparent failthrough, and backup power for improved fault tolerance and network uptime. Progent can help you choose and configure Cisco routers to build a solid infrastructure for your IT system and to make it easy to grow as you add new users, open new offices, install new services, extend your network to customers and partners, and manage a more mobile workforce. Progent offers help with a range of routers powered by Cisco's IOS platform, such as the Cisco 800 family of small office routers, Cisco 1800 and 3800 ISR routers, Cisco 1900 and 2900 Generation 2 ISR routers, Cisco ASR 1000 and 9000 routers for WAN edge environments, Cisco CRS Carrier Routing System for core Networks, as well as older 2500 and 2700 Series Routers.

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    Progent offers customized remote instruction for popular desktop apps and operating systems such as Microsoft Office Excel, Word, Access and Outlook plus Adobe Acrobat, Adobe Photoshop, Crystal Reports, and Microsoft Windows 10. Online instruction provides the benefits of traditional physical classroom seminars, such as immediate communication between students and trainers, but eliminates the expenses of travel and the hassle of attempting to synchronize the schedules of multiple trainees. Available to individuals or classes of any size, Progent's virtual training permits the trainer to run the class from an online facility and the clients can be spread across a campus or across the the U.S. Virtual education supports powerful learning tools like virtual white boards, electronic hand-raising, and collaborative applications. Sessions can be short and targeted to specific subjects or longer in duration and wider in scope.

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    VMware's NSX virtual network technology allows you to create complete logical networks in software. NSX permits virtual networks to be provisioned in minutes and managed with a high level of automation regardless of the hardware making up the basic IP network. VMware Site Recovery Manager (SRM) supports automated disaster recovery, application mobility, plus non-disruptive site relocation, failback and re-protect. Site Recovery Manager also permits non-intrusive testing for site recovery, updates and patches and can generate audit reports to confirm complete service recovery, validate SLAs and prove disaster recovery compliance. When used with VMware's NSX network virtualization platform, VMware Site Recovery Manager can rapidly restore the entire logical network topology at the secondary datacenter. Progent offers the support of a VCDX certified VMware NSX consulting expert and VMware SRM integration specialist to assist you to plan, configure, test and maintain a disaster recovery solution based on VMware Site Recovery Manager and VMware NSX.

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    The latest generation of Cisco ASA 5500-X Series of firewalls with Firepower Services offer significantly more bang for the buck than Cisco's legacy PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX security appliances for new installations. Progent's Cisco-premier CCIE network experts can help you to maintain your existing PIX or Cisco ASA 5500 security appliances or upgrade efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help you to plan, deploy, tune, administer and debug firewall environments built around Cisco ASA 5500-X firewalls with Firepower Services.

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