Consulting and Technical Support for BlackBerry Technology
BlackBerry mobile smartphones were once one of the most successful products for maintaining location-independent access to messaging, calendars, web programs, and other critical business data. Progent can provide Mobile, Alabama companies the expertise of BlackBerry-certified professionals who can assist companies to maintain existing BlackBerry deployments or transition smoothly to a modern smartphone solution.
As the complexity of small business IT technology has expanded, and as the demand for world-class protection, dependability, and recoverability has grown to be the standard for organizations of all sizes, effective integration and maintenance of RIM BlackBerry technology has grown more challenging. To address issues like security, business continuity, and synchronization of BlackBerry handhelds with a variety of email servers and shared databases, small organizations often resort to external consulting professionals who specialize in RIM BlackBerry installation and troubleshooting.
Progent offers the services of BlackBerry-certified consultants who can assist small businesses to design, manage, and repair BlackBerry environments affordably and effectively, doing away with the requirement for an in-house BlackBerry solutions expert and reducing the cost and stress of supporting wireless work groups. Progent's BlackBerry technology engineers have extensive experience working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISA and GIAC-certified security professionals. This range of experience, combined with Progent's efficient online support model, provides small businesses a budget-friendly solution for incorporating RIM BlackBerry products seamlessly into their business information system.
Progent's experts can help your company with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 deployment and Microsoft Exchange Server setup so that your data and email infrastructure operate efficiently with BlackBerry Enterprise Server. Progent can also show you how to upgrade from older releases of BlackBerry and Microsoft technology, set up streamlined management tools so you can monitor and control BlackBerry devices throughout your company, recommend security policies that are right for your business, develop custom mobile software, and ensure that your network infrastructure is properly configured to accommodate your BlackBerry clients. In addition, Progent's business continuity specialists can help ensure that your BlackBerry data is incorporated in your scheduled backup processes so that it can be recovered quickly and safely.
Integration Expertise for BlackBerry Enterprise Server
BlackBerry Enterprise Server (BES) simplifies management and support of BlackBerry smartphones, providing a single platform for handling critical jobs like device deployment, upgrades, and deactivation while also providing a solid infrastructure for data protection and high availability. BlackBerry Enterprise Server supports seamless communication between Microsoft Exchange, Groupwise, or Lotus messaging platforms and BlackBerry users and supports remote synchronization.
BES Server includes a wealth of data protection options starting with advanced encryption of messages sent between a BlackBerry device and BlackBerry Enterprise Server based on AES or Triple Data Encryption Standard. BlackBerry BES Server also permits excellent flexibility in adjusting levels of security to meet the special needs of your company's environment. Progent's BlackBerry authorized consultants can help you to select advanced security features and enable them wirelessly. Examples of these over-the-air selectable security features are:
- Lock down a BlackBerry device
- Erase information from a missing or stolen BlackBerry device
- Disable Bluetooth functionality
- Enable built-in defenses against malware
BlackBerry BES Server also offers versatility in determining ways to keep users from installing or running unsafe or prohibited software. Progent can help you to choose blocking processes such as:
- Specify precisely what applications are permitted on the device
- Prevent third-party applications from allocating persistent storage on the BlackBerry smartphone
- Determine which functions third-party applications can use on the BlackBerry smartphone
- Limit the types of access third-party applications running on the smartphone can initialize
- Prevent all external programs from being installed or executed on the BlackBerry device
Professional RIM BlackBerry Technical Support Services Offered Online from Progent
Progent's authorized BlackBerry engineers are available by phone to deliver expert assistance to companies in the Mobile region or throughout the state of Alabama. Progent's seasoned remote consulting team has helped IT organizations solve computer problems and reduce IT service expenses in each state in the U.S. and established a large following of loyal customers. (See Progent's client testimonials.)
Progent offers online help for a broad selection of technologies associated with BlackBerry products such as synchronization, integration with Exchange Server, managing BlackBerry Enterprise Server, and improving mobile security. Major RIM BlackBerry certifications awarded to Progent's consulting professionals include:
BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to help your company to plan, install, test, troubleshoot, and document a mobile wireless solution based on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's advanced consulting services for BlackBerry include business and technology requirements assessment, system architecture, roll-out strategy and execution, performance optimization, configuration of a high-availability architecture, information backup and disaster recovery planning, and security infrastructure design.
Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your operational objectives and to create a mobile wireless system that meets your information technology budget and aligns with your business plans. Progent can explain the implications of your operational processes on the configuration of a BlackBerry Enterprise Solution, assess your current connectivity architecture's suitability to accommodate a BlackBerry BES Server, help your organization to determine which administration model and hardware products meet your needs, and analyze your messaging environment topology. Progent can also help you understand the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on one another so you can make informed decisions about options for software versions, processors and mass storage, network topology, and application set up.
To maximize network protection, Progent's BlackBerry-certified consultant can assist you to select and activate sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISA and GIAC-certified security specialists to run network-wide security assessment and compliance validation and recommend improvements to account for your BlackBerry solution.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced skills for deploying, administering, monitoring, and troubleshooting one or multiple BlackBerry Enterprise Servers in an email environment powered by Microsoft Exchange Server. Progent's BlackBerry-certified consultant offers expertise in key technologies related to BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, database architecture, Outlook, firewalls, proxy servers, DMZ, and IT policies. Progent can assist you to add and remove BlackBerry device clients on Microsoft Exchange Server and Active Directory, configure, monitor, and administer BlackBerry Enterprise Server, administer BlackBerry handhelds and client accounts, archive and support storage groups, apply permissions, install the Mobile Data System (MDS) and Instant Messaging, install access control lists, manage Exchange data flow, create, update, and assign wireless LAN and VPN configurations, set up SNMP traps for alerts, and produce management reports based on SNMP results.
Progent's BlackBerry engineer can support your BlackBerry solution in a number of environments that can include Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to utilize utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.
Call or Email Progent to Get Support from a RIM BlackBerry-Certified Professional
If you wish to get in touch with Progent about engineering help for BlackBerry wireless technology, call 1-800-993-9400 or refer to Contact Progent.