Consulting Support Services for BlackBerry Solutions
RIM BlackBerry SupportBlackBerry mobile PDAs were once one of the most popular solutions for achieving location-independent access to email, calendars, web programs, and other critical business data. Progent can provide Mobile, Alabama businesses the services of BlackBerry-qualified consultants who can help companies to maintain their BlackBerry deployments or transition smoothly to a more popular smartphone solution.

As the complexity of small business IT technology has expanded, and as the need for enterprise-class security, dependability, and disaster recovery has become the norm for businesses regardless of size, effective deployment and maintenance of BlackBerry solutions has grown increasingly difficult. To handle issues such as data protection, business continuity, and synchronization of BlackBerry smartphones with diverse messaging systems and corporate databases, small businesses often turn to external support firms who offer expertise in RIM BlackBerry installation and maintenance.

Progent can provide the expertise of BlackBerry-qualified consultants who can help small organizations to design, manage, and repair BlackBerry environments economically and effectively, eliminating the need for an internal BlackBerry solutions expert and reducing the cost and stress of maintaining mobile workers. Progent's BlackBerry technology engineers have extensive backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISA and GIAC-certified network security professionals. This breadth of knowledge, coupled with Progent's efficient remote service delivery model, gives small companies a budget-friendly alternative for incorporating BlackBerry products productively into their IT system.

Progent's consultants can help you with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 deployment and Exchange Server 2016 setup so that your database and messaging systems operate optimally with BlackBerry BES Server. Progent can also show you how to migrate from older editions of BlackBerry and Microsoft software, set up easy-to-use management utilities to help you monitor and support BlackBerry devices throughout your company, define security policies that are right for your business, customize mobile applications, and make sure that your IT network architecture is properly designed to accommodate your BlackBerry users. Also, Progent's business continuity consultants can help make sure that your BlackBerry data is included in your scheduled backup processes so that it can be recovered quickly and safely.

Integration Help for BlackBerry Enterprise Server (BES)
RIM's high-end solution for managing big collections of BlackBerry wireless handsets is the BlackBerry Enterprise Server (BES). This sophisticated software allows Microsoft Exchange, Domino, or Groupwise users to transmit and receive emails that stay encrypted in transit to ensure optimum security. BlackBerry BES Server also streamlines a wide selection of vital administrative jobs ranging from smartphone configuration and upgrades to mobile security and fault tolerance.

RIM BlackBerry Enterprise Server Integration Assistance

Progent's BlackBerry-certified consultants can show you how to use RIM BlackBerry Enterprise Server to perform routine jobs such as:

  • Deploy and manage applications
  • Schedule smartphone, application, and IT policy updates
  • Upgrade BlackBerry smartphone firmware wirelessly
  • Manage user settings with BlackBerry's extensive library of IT policies

Progent's BlackBerry-certified consultants can also assist your company to utilize BlackBerry Enterprise Server to implement important tasks not available with the less advanced BES Server Express. These procedures include:

  • Set up and manage BES Server's fault-tolerant infrastructure using virtual servers
  • Deploy BlackBerry devices wirelessly
  • Set specialized administration roles
  • Monitor and analyze the overall health of your solution

Some Ways That Progent Can Assist Your Business to Maintain and Support Your BlackBerry Solution
Progent can deliver a seasoned BlackBerry support who has been awarded accreditations from Research in Motion in all key aspects of BlackBerry technology. Progent's BlackBerry consulting skills range from resolving synchronization problems to designing wireless productivity solutions built around BlackBerry Enterprise Server. These RIM BlackBerry credentials and their associated skill sets include:

BlackBerry Certified Support Specialist
RIM BlackBerry HelpProgent's BlackBerry Certified Support Specialist can help your company to carry out basic technical functions such as setting up BlackBerry handsets and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, selecting account configurations, setting up e-mail filters, modifying user profiles, update BlackBerry smartphones, transmitting service books, and configuring BlackBerry Desktop Manager to work with your company email solution. Progent's certified service professionals can also assist your business to troubleshoot a broad array of problems associated with synchronization, handset detection, email reconciliation, web access, mobile connections, IM, desktop software installation, and BlackBerry Desktop Redirector.

As a top innovator in providing nationwide online consulting services for small company IT networks, Progent can provide fast and affordable access to a BlackBerry Certified Support Specialist. Progent's remote consulting skills keeps your wireless support expenses at a minimum and, by dealing with problems promptly, maximizes the productivity of your BlackBerry clients.

BlackBerry Certified Server Support Specialist
Blackberry Consulting ServicesProgent's BlackBerry Certified Server Support Specialist has the knowledge required to configure and support the BlackBerry Enterprise Server in an Exchange Server environment. Progent's BlackBerry-certified expert can help you to use resources such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to perform important procedures including troubleshooting enterprise activation issues, registering and deleting BlackBerry smartphone clients, activating passwords, configuring over-the-air program installation and setup, deploying and debugging the BlackBerry Smart Card Reader, and setting up database backup and restore processes.

Progent's BlackBerry-certified consultants can also help you to use administration tools such as the BlackBerry Administration Service for role-based management, resolving attachment and data flow issues, and utilizing WiFi for activation. Also, Progent can explain the role of IT policies in the BlackBerry BES system and assist your company to select and implement appropriate security options.

Progent's Microsoft-certified Microsoft Exchange Server experts can work with Progent's BlackBerry Certified Server Support Specialist to help your company to optimize your current Microsoft Exchange Server infrastructure for operating in conjunction with BlackBerry BES Server or migrate your BlackBerry solution to the most recent version of Exchange Server.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level skills for installing, administering, monitoring, and maintaining one or multiple BlackBerry BES Servers in a messaging environment powered by Exchange Server. Progent's BlackBerry-certified consultant offers support skills in important technologies related to BlackBerry management including the BlackBerry Enterprise Solution, Windows permissions, email and database architecture, Outlook, firewalls, proxy servers, TCP/IP, and network policies and scheduling. Progent can help you to install and remove BlackBerry smartphone clients on Exchange Server and Active Directory, configure, monitor, and administer BlackBerry Enterprise Server, manage BlackBerry handhelds and client accounts, archive and support storage groups, configure permissions, install the Mobile Data System (MDS) and IM, implement push and pull access control lists, manage Exchange data flow, create, update, and assign wireless LAN and VPN configurations, implement SNMP traps for alerts, and generate reports to summarize SNMP data.

Progent's BlackBerry consultant can help you with your BlackBerry technology in a number of environments such as Windows 2000, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to utilize utilities such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

Call or Email Progent for Assistance from a BlackBerry-Qualified Specialist
To ask Progent about professional support for BlackBerry mobile wireless integration, call 1-800-993-9400 or visit Contact Progent.
















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