Consulting Support Services for BlackBerry Technology
BlackBerry Consulting ServicesBlackBerry wireless smartphones were once among the most successful solutions for maintaining anytime-anywhere access to messaging, calendars, web-based programs, and other critical business data. Progent can provide Mobile, Alabama businesses the services of BlackBerry-certified professionals who can help businesses to manage existing BlackBerry environments or migrate smoothly to a modern mobile platform.

As the sophistication of small business IT technology has expanded, and as the demand for enterprise-class security, reliability, and recoverability has become the standard for companies of any size, effective integration and maintenance of RIM BlackBerry solutions has become increasingly difficult. To address issues like security, disaster recovery, and synchronization of BlackBerry smartphones with diverse messaging servers and shared databases, small organizations frequently resort to outside consulting professionals who specialize in BlackBerry installation and maintenance.

Progent offers the services of BlackBerry-premier engineers who can assist small organizations to design, manage, and troubleshoot BlackBerry-based solutions affordably and efficiently, doing away with the need for an internal BlackBerry technology expert and reducing the cost and stress of supporting wireless workers. Progent's BlackBerry technology specialists have extensive experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified security professionals. This breadth of knowledge, coupled with Progent's efficient remote service delivery model, provides small companies a budget-friendly alternative for integrating BlackBerry technology seamlessly into their IT system.

Progent's engineers can assist you with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 deployment and Microsoft Exchange Server setup so that your database and messaging systems function optimally with BlackBerry Enterprise Server. Progent can also assist you to migrate from older editions of BlackBerry and Microsoft technology, configure easy-to-use administration tools so you can track and control BlackBerry devices throughout your business, recommend security policies that are right for your company, customize wireless software, and ensure that your network infrastructure is properly configured to accommodate your BlackBerry clients. In addition, Progent's disaster recovery consultants can help ensure that your BlackBerry information is included in your regular backup procedures so that it can be recovered quickly and safely.

Alabma State Contact Information:
Progent offers consulting services and onsite technical support throughout Alabama.

Onsite IT Consulting
Progent locations in Alabma State

City Address Phone Link
Birmingham Eagle Point Business Center, 4000 Eagle Point Corporate Drive
Birmingham, AL 35242
United States
(205) 882-5100 Birmingham Network Support Services
Mobile 202 Government St
Mobile, AL 36602
United States
(251) 303-8282 Mobile Network Support Services
Montgomery 8436 Crossland Loop, Suite 204
Montgomery, AL 36117
United States
(334) 557-8818 Montgomery Network Support Services


Consulting and Technical Support Services for BlackBerry Enterprise Server
BlackBerry Enterprise Server streamlines management and maintenance of RIM BlackBerry devices, offering a single platform for controlling key tasks such as device installation, upgrades, and retirement and providing a solid foundation for data protection and high availability. BlackBerry Enterprise Server (BES) supports transparent communication between Exchange, Groupwise, or IBM Lotus Domino email platforms and BlackBerry handsets and allows over-the-air synchronization.

RIM BlackBerry Enterprise Server Integration Assistance

BlackBerry Enterprise Server offers a variety of security capabilities starting with advanced encryption of information sent between a BlackBerry device and BlackBerry Enterprise Server based on Advanced Encryption Standard (AES) or Triple Data Encryption Standard (Triple DES). BES Server also permits great versatility in selecting levels of security to match the special requirements of your company's network. Progent's BlackBerry authorized engineers can help you to select powerful security functions and activate them wirelessly. Samples of these wirelessly configurable security features include:

  • Disable a BlackBerry smartphone
  • Wipe data from a missing smartphone
  • Disable Bluetooth
  • Activate internal protection against malware

BlackBerry BES Server also offers versatility in selecting ways to prevent BlackBerry users from installing or executing unsecure or prohibited code. Progent can help you to select blocking processes like:

  • List precisely what programs are permitted on the device
  • Prevent third-party applications from allocating persistent memory on the smartphone
  • Select what resources external software can use on the device
  • Restrict the kinds of connections external programs running on the BlackBerry smartphone can establish
  • Block all third-party programs from being installed or executed on the smartphone

How Progent Can Assist You to Maintain and Support Your BlackBerry Environment
Progent can deliver an experienced BlackBerry support who has earned certifications from RIM in all key aspects of BlackBerry technology. Progent's BlackBerry consulting services range from resolving synchronization issues to architecting mobile workforce solutions based on BlackBerry BES Server. These RIM BlackBerry certifications and their associated skill sets include:

BlackBerry Certified Support Specialist
RIM BlackBerry Support ServicesProgent's BlackBerry Certified Support Specialist can help your company to perform common support operations such as configuring BlackBerry smartphones and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, establishing account configurations, setting up e-mail filters, changing user accounts, update BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to work with your corporate messaging software. Progent's seasoned service professionals can in addition help your company to resolve a wide range of issues concerning synchronization, handset detection, email consistency, web access, wireless connectivity, Instant Messaging, PC application installation, and Desktop Redirector.

As a top innovator in delivering countrywide online support for small business IT networks, Progent offers quick and economical contact with a BlackBerry Certified Support Specialist. Progent's remote technical support skills keeps your mobile technical support expenses at a minimum and, by solving problems promptly, optimizes the productivity of your BlackBerry smartphone clients.

BlackBerry Certified Server Support Specialist
Blackberry SupportProgent's BlackBerry Certified Server Support Specialist has the knowledge required to install and support the BlackBerry Enterprise Server in a Microsoft Exchange environment. Progent's BlackBerry specialist can assist you to use tools such as BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BESMon to run important tasks including troubleshooting enterprise activation issues, registering and removing BlackBerry smartphone users, activating passwords, configuring wireless software installation and setup, deploying and debugging the BlackBerry Smart Card Reader, and configuring database backup and recovery processes.

Progent's BlackBerry-certified consultants can also show you how to operate administration software like the BlackBerry Administration Service for role-based administration, resolving attachment and data flow issues, and utilizing WiFi for activation. Also, Progent can explain the function of operational policies in the BlackBerry Enterprise system and help your company to define and implement appropriate security options.

Progent's Microsoft-certified Microsoft Exchange Server consultants can work with Progent's BlackBerry Certified Server Support Specialist to assist you to enhance your existing Exchange infrastructure for operating smoothly with BlackBerry BES Server or migrate your BlackBerry solution to the most recent edition of Microsoft Exchange Server.

Call or Email Progent for Support from a RIM BlackBerry-Certified Expert
If you wish to get in touch with Progent about technical support for BlackBerry wireless solutions, phone 1-800-993-9400 or see Contact Progent.



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