Consulting and Technical Support Services for BlackBerry Solutions
RIM BlackBerry SupportBlackBerry mobile PDAs were once one of the most popular products for maintaining anytime-anywhere connectivity to messaging, calendars, web-based applications, and other vital business information. Progent can provide Mobile, Alabama businesses the expertise of BlackBerry-certified professionals who can help companies to manage existing BlackBerry environments or transition smoothly to a current mobile platform.

As the sophistication of small company IT technology has expanded, and as the demand for enterprise-class protection, reliability, and disaster recovery has grown to be the standard for businesses of any size, effective integration and support of RIM BlackBerry technology has grown more challenging. To address issues such as data protection, disaster recovery, and synchronization of BlackBerry smartphones with diverse messaging servers and company databases, small organizations frequently resort to outside support professionals who offer expertise in RIM BlackBerry installation and maintenance.

Progent can provide the expertise of BlackBerry-certified engineers who can assist small businesses to plan, administer, and troubleshoot BlackBerry environments affordably and effectively, dispensing with the requirement for an internal BlackBerry solutions expert and lowering the cost and hassle of supporting wireless work groups. Progent's BlackBerry technology specialists have extensive backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISM and CISA-certified network security specialists. This range of knowledge, coupled with Progent's efficient online service delivery model, gives small businesses a budget-friendly alternative for integrating RIM BlackBerry products productively into their business information network.

Progent's consultants can help you with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 deployment and Exchange setup so that your data and email systems function optimally with BlackBerry BES Server. Progent can also help you to upgrade from older editions of BlackBerry and Microsoft software, set up streamlined management tools to enable you to monitor and control BlackBerry devices across your company, recommend security policies that make sense for your company, customize wireless applications, and make sure that your network infrastructure is properly designed to handle your BlackBerry users. Also, Progent's disaster recovery specialists can help make sure that your BlackBerry data is incorporated in your regular backup processes in order that it can be recovered rapidly and thoroughly.

Alabma State Contact Information:
Progent offers consulting services and onsite technical support throughout Alabama.

Onsite IT Consulting
Progent locations in Alabma State

City Address Phone Link
Birmingham Eagle Point Business Center, 4000 Eagle Point Corporate Drive
Birmingham, AL 35242
205-882-5100 Birmingham Network Support Services
Mobile 202 Government St
Mobile, AL 36602
251-303-8282 Mobile Network Support Services
Montgomery 8436 Crossland Loop, Suite 204
Montgomery, AL 36117
334-557-8818 Montgomery Network Support Services


BlackBerry Enterprise Server (BES) Consulting Support
The BlackBerry Enterprise Server gives businesses a single and safe mechanism for incorporating BlackBerry smartphones into their messaging, groupware, and software application infrastructure. BlackBerry BES Server allows wireless BlackBerry users to access Microsoft Exchange, Domino, or Groupwise messaging and to synchronize BlackBerry handsets with PC desktops to ensure up-to-date information for applications such a calendars, address books, tasks, IM, and specialized business software. Thanks to BlackBerry Enterprise Server (BES) integration with Microsoft Exchange Server, users with BlackBerry smartphones can have push-based access to Exchange email as well as to instant messaging-enabled software through Microsoft Live Communications Server and Microsoft Lync Server 2010 integration.

BlackBerry BES Server Support

Progent's BlackBerry-premier engineers can help you plan, implement, and maintain BlackBerry BES Server so you can improve the efficiency of BlackBerry users, streamline the administration of a BlackBerry solution, and reduce the cost of supporting mobile workers.

Professional BlackBerry Consulting Support Available Remotely from Progent
Progent's certified RIM BlackBerry engineers are available online to deliver expert assistance to companies in the Mobile region or anywhere in the state of Alabama. Progent's seasoned remote technical support experts have helped businesses resolve computer issues and cut support expenses in every state in the United States and built a substantial following of satisfied customers. (Refer to Progent's customer testimonials.)

Progent can provide remote help for a wide array of technologies related to BlackBerry products such as wireless synchronization, integration with Exchange Server, setting up BlackBerry Enterprise Server, and improving mobile security. Important BlackBerry certifications awarded to Progent's consulting professionals include:

BlackBerry Certified Support Specialist
RIM BlackBerry ConsultingProgent's BlackBerry Certified Support Specialist can assist you to carry out basic technical functions including setting up BlackBerry smartphones and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, selecting account settings, launching messaging filters, editing user accounts, upgrading BlackBerry smartphones, transmitting service books, and installing BlackBerry Desktop Manager to operate with your company messaging solution. Progent's seasoned service professionals can also assist you to resolve a wide range of issues concerning synchronization, handset recognition, messaging consistency, web browsing, mobile connections, IM, workstation application installation, and BlackBerry Desktop Redirector.

As a leader in providing countrywide online help for small company networks, Progent offers fast and economical contact with a BlackBerry Certified Support Specialist. Progent's online consulting expertise keeps your wireless support costs at a minimum and, by dealing with problems quickly, improves the efficiency of your BlackBerry users.

BlackBerry Certified Server Support Specialist
Blackberry SupportProgent's BlackBerry Certified Server Support Specialist can provide the skills required to configure and support the BlackBerry BES Server in a Microsoft Exchange Server environment. Progent's BlackBerry expert can help you to use tools like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to run critical tasks including resolving enterprise activation issues, registering and removing BlackBerry device users, setting activation passwords, configuring wireless software installation and setup, deploying and troubleshooting the BlackBerry Smart Card Reader, and configuring backup and restore processes.

Progent's BlackBerry engineers can also show you how to use administration tools such as the BlackBerry Administration Service for role-based administration, troubleshooting attachment and data flow issues, and using wireless LANs for enterprise activation. Also, Progent can help you understand the role of IT policies in the BlackBerry BES environment and assist you to select and install sensible security configurations.

Progent's certified Microsoft Exchange Server experts can work with Progent's BlackBerry Certified Server Support Specialist to help you to enhance your existing Exchange infrastructure for working smoothly with BlackBerry BES Server or migrate your BlackBerry system to the most recent edition of Microsoft Exchange Server.

Contact Progent for Assistance from a BlackBerry-Qualified Professional
In order to get in touch with Progent about professional support for BlackBerry mobile wireless technology, phone 1-800-993-9400 or refer to Contact Progent.



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    Progent's Cisco certified wireless networking experts offer affordable online and on-premises support for legacy and modern 802.11ac Aironet wireless APs and Progent can assist you to plan and maintain wireless solutions that incorporate indoor and outdoor/ruggedized Aironet APs.

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    Progent offers the support of a veteran consultant with years of hands-on experience configuring, maintaining, and enhancing video conferencing platforms from top-tier suppliers including Cisco/TANDBERG, Polycom, LifeSize, and Radvision. Progent's consultants can coordinate with your in-house IT support group, your ISP, and your video conferencing platform vendor to help your organization increase the business value of your telepresence solution.

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    In addition to providing access to Microsoft Dynamics GP (Great Plains) consultants, Progent can provide experts in Dynamics AX, Dynamics NAV (Navision), Dynamics SL (Solomon), Dynamics RMS, Macola ERP, MAS 90 ERP, and QuickBooks Pro by Intuit. Progent offers programming, troubleshooting, administration help, migration assistance, and one-on-one or group online training classes tailored to meet your particular requirements. Progent's experts also can help you build and maintain a secure, reliable server and communications infrastructure to support your ERP, MRP and accounting applications.

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    Progent's certified wireless networking consulting experts can assist businesses of any size to plan, deploy, administer and troubleshoot Cisco Aironet Wi-Fi AP environments to achieve the performance, coverage, density, expandability, security and manageability needed for transparent access between Wi-Fi and wired networks. Progent can provide affordable remote and onsite support for both legacy and current 802.11ac Aironet wireless access points and Progent can help your business plan and manage wireless solutions that include indoor and outdoor/industrial Aironet APs.

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    Cisco's Meraki MS line of switches are designed for environments that go from branch offices to large campuses. Progent's Cisco-certified consultants can provide cost-effective remote consulting to help your company to design and deploy an efficient network architecture that incorporates Meraki MS switches, simplify network administration with Meraki's cloud-based management tools, set up policies to maintain compliance, create and test a disaster recovery strategy, and troubleshoot technical issues associated with any aspect of your Meraki deployment. Progent can also assist you to connect Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki Wi-Fi access points to build a cohesive networking solution.

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    Progent's Cisco-certified IP phone and video IP phone experts can assist your business to integrate, maintain, and troubleshoot Cisco VoIP phones, desktop video IP phones and wireless IP handsets. Progent offers expertise for all models of Cisco's IP phones from discontinued Voice over IP products to the latest media phones. Progent's consultants can also help you to integrate your VoIP phones and video IP phones with Cisco Unified CM, originally named CallManager, or with Cisco Unified Communications Manager Express to create a state-of-the-art IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent can also help you to install Cisco Unified Communications Manager applications that include Cisco Unified Communications Manager IM and Presence Jabber, Cisco Unity Express for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR, and Cisco Contact Center Express (Unified CCX or CCX) for building a highly automated customer contact solution. Progent's consultants can provide expertise with all aspects of Cisco VoIP Phone integration including designing dial plans, configuring SIP gateways, installing ISR routers with CUBE VoIP networking capability, and creating UCS server failover and Cisco Survivable Remote Site Telephony systems for survivability.

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    Progent is one of the most qualified information technology consulting companies for integrating email and messaging solutions powered by Exchange 2000 Server. Progent is skilled in helping small and mid-size companies derive the full advantages of Microsoft Exchange Server 2000 under common situations such as upgrading from Exchange 5.5, moving from an ISP-based or POP3 e-mail system, and using managed services for your Microsoft Exchange 2000 Server administration.

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