Consulting Support for BlackBerry Solutions
RIM BlackBerry Consulting ServicesBlackBerry mobile smartphones were at one time among the most popular products for achieving mobile connectivity to messaging, scheduling, web-based programs, and other vital business information. Progent can provide Mobile, Alabama companies support from BlackBerry-premier professionals who can assist companies to manage existing BlackBerry deployments or transition efficiently to a modern mobile platform.

As the complexity of small company networks has increased, and as the demand for world-class security, reliability, and disaster recovery has become the standard for businesses of any size, effective deployment and maintenance of RIM BlackBerry solutions has grown more challenging. To handle areas like security, business continuity, and synchronization of BlackBerry smartphones with a variety of email servers and company databases, small businesses often resort to external consulting professionals who offer expertise in RIM BlackBerry installation and troubleshooting.

Progent offers the expertise of BlackBerry-certified consultants who can assist small businesses to plan, manage, and repair BlackBerry solutions economically and effectively, eliminating the requirement for an internal BlackBerry solutions expert and lowering the cost and stress of maintaining mobile workers. Progent's BlackBerry engineers have in-depth experience working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISA and GIAC-certified network security professionals. This breadth of knowledge, combined with Progent's proven remote service delivery model, provides small businesses an economical solution for incorporating RIM BlackBerry products seamlessly into their information system.

Progent's engineers can help you with SQL Server 2016 integration support, Microsoft SQL 2014 deployment and Exchange setup so that your database and messaging infrastructure function efficiently with BlackBerry Enterprise Server. Progent can also assist you to migrate from previous releases of BlackBerry and Microsoft software, set up streamlined management tools to enable you to monitor and control BlackBerry smartphones throughout your business, define security policies that make sense for your business, customize wireless applications, and make sure that your IT network infrastructure is properly designed to handle your BlackBerry clients. Also, Progent's disaster recovery consultants can help ensure that your BlackBerry information is included in your scheduled backup processes so that it can be restored quickly and thoroughly.

Alabma State Contact Information:
Progent offers consulting services and onsite technical support throughout Alabama.

Onsite IT Consulting
Progent locations in Alabma State

City Address Phone Link
Birmingham Eagle Point Business Center, 4000 Eagle Point Corporate Drive
Birmingham, AL 35242
(205) 882-5100 Birmingham Network Support Services
Mobile 202 Government St
Mobile, AL 36602
(251) 303-8282 Mobile Network Support Services
Montgomery 8436 Crossland Loop, Suite 204
Montgomery, AL 36117
(334) 557-8818 Montgomery Network Support Services


Consulting Support for BlackBerry Enterprise Server (BES)
RIM's high-end solution for administering big collections of BlackBerry devices is the BlackBerry Enterprise Server (BES). This powerful software allows Exchange Server, Lotus Domino, or Groupwise clients to transmit and receive emails that are encrypted in wireless transit to provide optimum data protection. BlackBerry BES Server also streamlines a broad selection of crucial management tasks that span from BlackBerry deployment and updates to wireless security and fault tolerance.

RIM BlackBerry BES Server Configuration Help

Progent's BlackBerry-premier engineers can assist you to utilize RIM BlackBerry BES Server to perform routine tasks such as:

  • Deploy and manage applications
  • Schedule device, program, and policy updates
  • Upgrade BlackBerry device software wirelessly
  • Control user and group configurations with BlackBerry's extensive library of policies

Progent's BlackBerry-certified engineers can also help you to use BlackBerry Enterprise Server to perform important tasks not available with the less advanced BES Server Express. These procedures include:

  • Configure and manage BES Server's fault-tolerant infrastructure using virtual servers
  • Deploy BlackBerry smartphones remotely
  • Set specialized management roles
  • Automatically track and report on the overall health of your BlackBerry solution

Progent's Remote BlackBerry-certified Support is Fast and Affordable
For companies in Mobile, Alabama who need fast and economical help from a certified RIM BlackBerry consultant, Progent offers efficient online help from a veteran support staff who have delivered IT solutions to companies in every state in the United States. (Refer to Progent's customer testimonials.)

Remote consulting services eliminates travel costs and enables specialists to resolve technical issues quickly, so you minimize wasted productivity. Progent's RIM BlackBerry specialists have earned certifications in the entire range of BlackBerry technologies and offer expert support in areas including fixing synchronization problems, setting up BlackBerry Enterprise Server (BES), and creating a protected, fault-tolerant network infrastructure for RIM BlackBerry users. Certifications earned and practice areas offered by Progent's BlackBerry specialists include:

BlackBerry Certified Support Specialist
Blackberry Consulting FirmProgent's BlackBerry Certified Support Specialist can assist you to carry out basic support operations including configuring BlackBerry handsets and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, selecting account configurations, launching messaging filters, editing user accounts, update BlackBerry handsets, transmitting service books, and configuring BlackBerry Desktop Manager to work with your company messaging solution. Progent's certified experts can also assist you to troubleshoot a broad range of problems associated with synchronization, handset detection, messaging reconciliation, web access, mobile connectivity, Instant Messaging, workstation application configuration, and Desktop Redirector.

As a leader in providing nationwide remote support for small office IT networks, Progent offers responsive and economical access to a BlackBerry Certified Support Specialist. Progent's remote consulting skills keeps your mobile support costs low and, by handling issues promptly, optimizes the productivity of your BlackBerry smartphone users.

BlackBerry Certified Server Support Specialist
Blackberry Consulting ServicesProgent's BlackBerry Certified Server Support Specialist has the knowledge needed to configure and support the BlackBerry Enterprise Server in an Exchange Server environment. Progent's BlackBerry expert can show you how to utilize tools like BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to run important procedures such as troubleshooting enterprise activation problems, adding and removing BlackBerry smartphone clients, activating passwords, implementing wireless software installation and configuration, deploying and debugging the BlackBerry Smart Card Reader, and configuring backup and recovery processes.

Progent's BlackBerry consultants can also assist you to operate management software like the BlackBerry Administration Service for role-based management, troubleshooting attachment and data flow problems, and utilizing wireless LANs for activation. In addition, Progent can explain the role of operational policies in the BlackBerry BES system and help you to select and install appropriate security configurations.

Progent's Microsoft-certified Exchange Server experts can work with Progent's BlackBerry Certified Server Support Specialist to assist you to optimize your existing Microsoft Exchange infrastructure for working smoothly with BlackBerry BES Server or migrate your BlackBerry system to the latest version of Exchange.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has advanced knowledge for installing, managing, tracking, and maintaining one or multiple BlackBerry BES Servers in a messaging system powered by Microsoft Exchange. Progent's BlackBerry-certified engineer offers support skills in important technologies associated with BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, database structure, Outlook, firewalls, proxy servers, MAPI, and network policies and scheduling. Progent can help you to install and remove BlackBerry smartphone users on Microsoft Exchange Server and Microsoft Active Directory, configure, monitor, and manage BlackBerry BES Server, administer BlackBerry handhelds and user accounts, archive and support storage groups, configure permissions, set up the Mobile Data System and Instant Messaging, install push and pull access control lists, control Exchange Server data flow, generate, update, and assign WLAN and Virtual Private Network configurations, set up SNMP traps for alerts, and produce reports based on SNMP results.

Progent's BlackBerry engineer can help you with your BlackBerry solution in a number of environments such as Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to utilize tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and SNMP.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer Consulting FirmProgent offers the support of a BlackBerry Certified Solution Designer to help your company to design, install, validate, troubleshoot, and produce documentation for a wireless solution built upon the combination of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's world-class consulting services for BlackBerry technology include business and technology requirements analysis, solution design, installation planning and implementation, performance optimization, design of a fault-tolerant environment, data backup and disaster recovery consulting, and system-wide security design.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your functional objectives and to create a mobile wireless solution that meets your IT budget and aligns with your business strategy. Progent can clarify the implications of your operational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your existing connectivity infrastructure's suitability to accommodate a BlackBerry BES Server, help your organization to determine which administration approach and equipment match your requirements, and evaluate your email and messaging system configuration. Progent can also explain the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can arrive at informed choices about options for software versions, server hardware and storage, network architecture, and application set up.

To optimize network protection, Progent's BlackBerry-certified expert can assist your company to choose and enable appropriate security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and CISM-premier security engineers to perform network-wide security assessment and compliance validation and recommend improvements to accommodate your BlackBerry solution.

Contact Progent for Assistance from a RIM BlackBerry-Certified Professional
To ask Progent about consulting expertise for BlackBerry mobile wireless technology, call 1-800-993-9400 or refer to Contact Progent.



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    Progent believes that a well architected and implemented network can be a vital factor for enabling a firm's growth, and Progent follows this philosophy in our corporate system environment. Progent has created a non-stop virtual office infrastructure that enables our staff engineers and authorized contractors to deliver fast and effective support, collaborate easily on sophisticated projects, and experience career and personal growth by being a member of an exciting business ethos of personal drive and freedom.

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    Progent's Microsoft-certified SQL Server 2017 consultants can assist you to plan and carry out a smooth upgrade from your existing SQL Server databases and applications to SQL Server 2017.

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    Solaris IT Consultants

    If your company network mixes Solaris platforms with Microsoft Windows, Progent can assist you to integrate your IT resources into a unified environment that permits all your OS platforms to run side by side for simple management, seamless dataflow, high dependability, superior throughput, and strong protection. Progent's Solaris and Windows integration assistance services feature IT infrastructure configuration and support, support for Microsoft Windows services for UNIX (SFU), remote server monitoring and administration, remote network help and troubleshooting, on-site technical support, and Contact Center outsourcing.

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    Progent's Microsoft-certified consultants can assist you you to calculate the advantages of Windows Server 2008 for your business, develop test programs and migration plans, integrate Windows Server 2008 with your network environment and workload, educate your support staff how to run new administration tools, and deliver continuing consulting and support via low-cost alternatives such as Helpdesk support and remote technical support.

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    Progent's Cisco-premier CCIE network engineers can assist you to manage your current PIX or Cisco ASA 5500 security appliances or migrate efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also assist your business to plan, deploy, optimize, manage and debug firewall solutions based around Cisco ASA 5500-X firewalls with Firepower Services

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    Midsized Business IT Outsource

    Progent provides IT services for mid-size businesses who have 100 to 250 system clients. The medium size business or office has traditionally been an underserved segment of the market for network support services. The overhead and support delivery practices of major third-party support organizations make them too costly for the typical mid-size business or small medium business (SMB), which usually relies on a minimal information technology budget with which to maintain an information network whose complexity and sophistication are frequently similar to the networks of far larger enterprises. Progent's support delivery model, which takes great advantage of online support, virtual network technology and proactive server monitoring, dramatically lowers the network maintenance costs of a small-medium business while providing the small organization with enterprise-level service from certified, IT experts with background in a wide range of small business network solutions. If your mid-sized organization or small business is looking for the quality of network support needed by a medium size office without paying enterprise prices, call Progent.

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    Exchange 2000 Server Onsite Technical Support

    Progent's Microsoft-certified professionals have 20 years of experience planning, integrating, and supporting messaging solutions for companies in the and throughout the U.S. Progent offers affordable Microsoft Exchange Servers consulting support to ensure that your email system features protection, high uptime, easy access for remote and mobile users, efficient administrative utilities, and seamless integration with telecommunications. Progent offers expertise and integration services for Exchange 2016, Exchange 2013, Microsoft Exchange 2010 Server, MS Exchange 2007 Server, Exchange 2003, and Microsoft Exchange 2K Server. Progent can also assist small or mid-size businesses to upgrade to MS Exchange 2016 Server or MS Exchange 2013 Server.

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    If your company operates a Solaris environment or a multi-OS network, Progent's CISM and CISSP-certified security specialists can assist your entire organization in a broad range of security topics including security administration procedures, security design and models, access control systems and techniques, software development security, operations security, physical security, communications, network and web security, and business continuity preparedness. CISM, CISSP and ISSAP define the fundamental skills and worldwide standards of knowledge that information security managers are expected to master. These accreditations give executive management the assurance that consultants who have achieved their CISM or CISSP certification have the background and knowledge to offer world-class security management and consulting services.

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    Progent's Office and Office 365 experts can assist businesses of any size to incorporate Microsoft Office desktop and Microsoft Office 365 applications including Office Excel, Office Word, PowerPoint, Microsoft Outlook, Access, Project and Publisher into a cohesive productivity solution that offers quick return on investment and promotes better business outcomes. Progent can assist you to interface Microsoft Office or Office 365 applications with one another and with other core Microsoft platforms including SharePoint Server, Microsoft Exchange Server and SQL Server running on-premises or in the cloud. Progent's consultants can also assist you to fix compatibility issues between different versions of Office desktop and can provide live online training to individuals and teams.

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    Progent's Microsoft-certified Forefront Threat Management Server and Internet Security and Acceleration Server 2006 consultants can help you to design, install, and manage an implementation of TMG 2010 or ISA Server 2006 on your information system that delivers the firewall security, performance and manageability that your business needs.

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    Progent's Microsoft consultants offer advanced expertise in implementing, operating and debugging any edition of Microsoft Project, Microsoft Project Server, and Project Online and can deliver a broad range of affordable online consulting services following industry best practices to assist businesses of any size to receive all the benefits of this leading project management solution. Support services offered by Progent include system design, software configuration and upgrades, setting up secure file and status sharing among local and remote or mobile users, network optimization, and customized online training classes.

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  • Consulting Services SSL certificate management
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    ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to create, maintain, find and safeguard data about your IT infrastructure, processes, applications, and services. You can quickly find passwords or IP addresses and be warned automatically about impending expirations of SSL certificates ,domains or warranties. By updating and organizing your IT infrastructure documentation, you can save as much as half of the time thrown away looking for vital information about your network. ProSight IT Asset Management features a common repository for storing and sharing all documents related to managing your business network like standard operating procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for collecting and associating IT data. Whether youíre making enhancements, doing regular maintenance, or responding to an emergency, ProSight IT Asset Management delivers the information you need when you need it.

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    System Center Configuration Manager 2016 automates application and device provisioning and updating, streamlines compliance settings management, inventories network assets, protects against company data leakage, performs network health monitoring, allows secure end-user self service, and delivers a single point of control for administering multi-operating system networks based on on-premises, cloud, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager 2016 consultants and Microsoft Azure cloud specialists can assist you with any facet of designing, installing, using and troubleshooting a System Center 2016 Configuration Manager deployment for on-premises, cloud-based, or hybrid environments.

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