Consulting Support for BlackBerry Environments
RIM BlackBerry SupportBlackBerry wireless PDAs were once among the most popular products for achieving mobile access to email, calendars, web-based programs, and other vital business data. Progent can provide Mobile, Alabama businesses the expertise of BlackBerry-premier experts who can assist companies to maintain their BlackBerry environments or transition efficiently to a more popular mobile solution.

As the complexity of small business IT technology has increased, and as the demand for world-class protection, reliability, and disaster recovery has grown to be the norm for companies of all sizes, successful deployment and maintenance of RIM BlackBerry technology has become more challenging. To handle areas such as security, disaster recovery, and synchronization of BlackBerry handhelds with a variety of messaging systems and corporate databases, small organizations often turn to external support professionals who offer expertise in RIM BlackBerry integration and troubleshooting.

Progent offers the expertise of BlackBerry-premier engineers who can assist small businesses to plan, administer, and repair BlackBerry-based solutions affordably and effectively, dispensing with the need for an in-house BlackBerry technology specialist and lowering the expense and hassle of maintaining mobile work groups. Progent's BlackBerry specialists have extensive backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and CISM-certified network security specialists. This breadth of experience, coupled with Progent's proven remote service delivery capabilities, gives small businesses an affordable solution for incorporating RIM BlackBerry technology productively into their business information network.

Progent's engineers can assist your business with SQL Server 2016 integration support, Microsoft SQL 2014 configuration and Exchange Server 2016 setup so that your database and email systems operate optimally with BlackBerry BES Server. Progent can also show you how to migrate from previous editions of BlackBerry and Microsoft software, configure streamlined administration tools to help you track and control BlackBerry devices across your business, recommend security policies that make sense for your business, customize mobile software, and ensure that your network architecture is appropriately configured to accommodate your BlackBerry clients. In addition, Progent's disaster recovery specialists can help ensure that your BlackBerry data is incorporated in your regular backup processes in order that it can be recovered quickly and thoroughly.

Integration Services for BlackBerry Enterprise Server
BlackBerry Enterprise Server simplifies management and maintenance of RIM BlackBerry smartphones, offering a single solution for controlling critical jobs such as smartphone installation, upgrades, and deactivation and also providing a solid infrastructure for security and fault tolerance. BlackBerry BES Server supports seamless integration between Microsoft Exchange Server, Novell GroupWise, or Domino messaging platforms and BlackBerry handsets and allows wireless synchronization.

RIM BlackBerry BES Server Configuration Help

BlackBerry BES Server offers a variety of data protection capabilities beginning with advanced encryption of information sent between a BlackBerry wireless handset and BlackBerry Enterprise Server using Advanced Encryption Standard or Triple DES. BES Server also permits excellent versatility in adjusting degrees of protection to meet the special requirements of your network. Progent's BlackBerry certified consultants can help your company to choose powerful security functions and enable them remotely. Samples of these wirelessly configurable security settings include:

  • Disable a BlackBerry smartphone
  • Wipe information from a lost or stolen device
  • Lock out Bluetooth
  • Enable built-in protection against malware

BlackBerry Enterprise Server also offers versatility in determining ways to keep mobile users from loading or running unsecure or unauthorized code. Progent can help you to choose blocking techniques like:

  • List precisely which programs are allowed on the device
  • Block external applications from using non-volatile storage on the smartphone
  • Select which resources third-party software can access on the BlackBerry smartphone
  • Limit the types of connections third-party programs running on the smartphone can initialize
  • Block all external applications from being installed or executed on the device

Progent's Remote BlackBerry-premier Consulting Services is Fast and Economical
For businesses in Mobile, Alabama who require quick and economical help from a qualified RIM BlackBerry support professional, Progent delivers effective remote help from a seasoned support staff who have provided IT solutions to organizations in every state in the United States. (See Progent's client testimonials.)

Online support eliminates travel costs and allows consultants to solve problems quickly, so you minimize lost productivity. Progent's BlackBerry consultants have been awarded accreditations in all BlackBerry technologies and offer expert support in areas such as fixing synchronization problems, configuring BlackBerry Enterprise Server (BES), and designing a secure, fault-tolerant system architecture for RIM BlackBerry users. Certifications held and practice areas offered by Progent's BlackBerry experts include:

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced knowledge for installing, administering, monitoring, and troubleshooting one or several BlackBerry Enterprise Servers in a messaging system based on Exchange. Progent's BlackBerry-certified consultant has expertise in important technologies related to BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, database structure, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and network policies and scheduling. Progent can assist you to install and remove BlackBerry device clients on Microsoft Exchange Server and Active Directory, configure, track, and manage BlackBerry Enterprise Server, administer BlackBerry smartphones and user accounts, back up and support storage groups, apply permissions, install the MDS and IM, deploy access control lists, control Exchange Server data flow, generate, update, and assign wireless LAN and Virtual Private Network configurations, set up SNMP traps for alerts, and produce management reports to summarize SNMP results.

Progent's BlackBerry-certified engineer can help you with your BlackBerry solution in a number of settings such as Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to use utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and SNMP.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer ConsultingProgent offers the support of a BlackBerry Certified Solution Designer to help your company to design, deploy, validate, troubleshoot, and produce documentation for a wireless environment built upon the integration of the BlackBerry Enterprise Solution, Exchange, and Microsoft Active Directory. Progent's high-level consulting support services for BlackBerry technology include business and technology requirements assessment, system architecture, deployment planning and implementation, performance tuning, design of a high-availability architecture, data backup and disaster recovery consulting, and system-wide security engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your technical objectives and to create a wireless solution that fits within your IT budget and supports your business plans. Progent can explain the implications of your operational processes on the design of a BlackBerry Enterprise Solution, evaluate your current network infrastructure's suitability to support a BlackBerry Enterprise Server, help you to decide which administration approach and physical components meet your requirements, and analyze your email and messaging environment topology. Progent can also help you understand the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can make smart decisions concerning options for software versions, server hardware and storage, network design, and application configuration.

To optimize system security, Progent's BlackBerry consultant can help you to select and configure appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and CISM-premier security specialists to run network-wide security vulnerability and compliance testing and suggest improvements to account for your BlackBerry environment.

Contact Progent to Get Support from a BlackBerry-Certified Professional
If you wish to get in touch with Progent about professional support for BlackBerry mobile wireless solutions, phone 1-800-993-9400 or go to Contact Progent.