Consulting Support for BlackBerry Solutions
BlackBerry mobile smartphones were at one time among the most popular products for achieving mobile connectivity to messaging, scheduling, web-based programs, and other vital business information. Progent can provide Mobile, Alabama companies support from BlackBerry-premier professionals who can assist companies to manage existing BlackBerry deployments or transition efficiently to a modern mobile platform.
As the complexity of small company networks has increased, and as the demand for world-class security, reliability, and disaster recovery has become the standard for businesses of any size, effective deployment and maintenance of RIM BlackBerry solutions has grown more challenging. To handle areas like security, business continuity, and synchronization of BlackBerry smartphones with a variety of email servers and company databases, small businesses often resort to external consulting professionals who offer expertise in RIM BlackBerry installation and troubleshooting.
Progent offers the expertise of BlackBerry-certified consultants who can assist small businesses to plan, manage, and repair BlackBerry solutions economically and effectively, eliminating the requirement for an internal BlackBerry solutions expert and lowering the cost and stress of maintaining mobile workers. Progent's BlackBerry engineers have in-depth experience working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISA and GIAC-certified network security professionals. This breadth of knowledge, combined with Progent's proven remote service delivery model, provides small businesses an economical solution for incorporating RIM BlackBerry products seamlessly into their information system.
Progent's engineers can help you with SQL Server 2016 integration support, Microsoft SQL 2014 deployment and Exchange setup so that your database and messaging infrastructure function efficiently with BlackBerry Enterprise Server. Progent can also assist you to migrate from previous releases of BlackBerry and Microsoft software, set up streamlined management tools to enable you to monitor and control BlackBerry smartphones throughout your business, define security policies that make sense for your business, customize wireless applications, and make sure that your IT network infrastructure is properly designed to handle your BlackBerry clients. Also, Progent's disaster recovery consultants can help ensure that your BlackBerry information is included in your scheduled backup processes so that it can be restored quickly and thoroughly.
Alabma State Contact Information:
Progent offers consulting services and onsite technical support throughout Alabama.
Progent locations in Alabma State
Consulting Support for BlackBerry Enterprise Server (BES)
RIM's high-end solution for administering big collections of BlackBerry devices is the BlackBerry Enterprise Server (BES). This powerful software allows Exchange Server, Lotus Domino, or Groupwise clients to transmit and receive emails that are encrypted in wireless transit to provide optimum data protection. BlackBerry BES Server also streamlines a broad selection of crucial management tasks that span from BlackBerry deployment and updates to wireless security and fault tolerance.
Progent's BlackBerry-premier engineers can assist you to utilize RIM BlackBerry BES Server to perform routine tasks such as:
- Deploy and manage applications
- Schedule device, program, and policy updates
- Upgrade BlackBerry device software wirelessly
- Control user and group configurations with BlackBerry's extensive library of policies
Progent's BlackBerry-certified engineers can also help you to use BlackBerry Enterprise Server to perform important tasks not available with the less advanced BES Server Express. These procedures include:
- Configure and manage BES Server's fault-tolerant infrastructure using virtual servers
- Deploy BlackBerry smartphones remotely
- Set specialized management roles
- Automatically track and report on the overall health of your BlackBerry solution
Progent's Remote BlackBerry-certified Support is Fast and Affordable
For companies in Mobile, Alabama who need fast and economical help from a certified RIM BlackBerry consultant, Progent offers efficient online help from a veteran support staff who have delivered IT solutions to companies in every state in the United States. (Refer to Progent's customer testimonials.)
Remote consulting services eliminates travel costs and enables specialists to resolve technical issues quickly, so you minimize wasted productivity. Progent's RIM BlackBerry specialists have earned certifications in the entire range of BlackBerry technologies and offer expert support in areas including fixing synchronization problems, setting up BlackBerry Enterprise Server (BES), and creating a protected, fault-tolerant network infrastructure for RIM BlackBerry users. Certifications earned and practice areas offered by Progent's BlackBerry specialists include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can assist you to carry out basic support operations including configuring BlackBerry handsets and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, selecting account configurations, launching messaging filters, editing user accounts, update BlackBerry handsets, transmitting service books, and configuring BlackBerry Desktop Manager to work with your company messaging solution. Progent's certified experts can also assist you to troubleshoot a broad range of problems associated with synchronization, handset detection, messaging reconciliation, web access, mobile connectivity, Instant Messaging, workstation application configuration, and Desktop Redirector.
As a leader in providing nationwide remote support for small office IT networks, Progent offers responsive and economical access to a BlackBerry Certified Support Specialist. Progent's remote consulting skills keeps your mobile support costs low and, by handling issues promptly, optimizes the productivity of your BlackBerry smartphone users.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the knowledge needed to configure and support the BlackBerry Enterprise Server in an Exchange Server environment. Progent's BlackBerry expert can show you how to utilize tools like BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to run important procedures such as troubleshooting enterprise activation problems, adding and removing BlackBerry smartphone clients, activating passwords, implementing wireless software installation and configuration, deploying and debugging the BlackBerry Smart Card Reader, and configuring backup and recovery processes.
Progent's BlackBerry consultants can also assist you to operate management software like the BlackBerry Administration Service for role-based management, troubleshooting attachment and data flow problems, and utilizing wireless LANs for activation. In addition, Progent can explain the role of operational policies in the BlackBerry BES system and help you to select and install appropriate security configurations.
Progent's Microsoft-certified Exchange Server experts can work with Progent's BlackBerry Certified Server Support Specialist to assist you to optimize your existing Microsoft Exchange infrastructure for working smoothly with BlackBerry BES Server or migrate your BlackBerry system to the latest version of Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has advanced knowledge for installing, managing, tracking, and maintaining one or multiple BlackBerry BES Servers in a messaging system powered by Microsoft Exchange. Progent's BlackBerry-certified engineer offers support skills in important technologies associated with BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, database structure, Outlook, firewalls, proxy servers, MAPI, and network policies and scheduling. Progent can help you to install and remove BlackBerry smartphone users on Microsoft Exchange Server and Microsoft Active Directory, configure, monitor, and manage BlackBerry BES Server, administer BlackBerry handhelds and user accounts, archive and support storage groups, configure permissions, set up the Mobile Data System and Instant Messaging, install push and pull access control lists, control Exchange Server data flow, generate, update, and assign WLAN and Virtual Private Network configurations, set up SNMP traps for alerts, and produce reports based on SNMP results.
Progent's BlackBerry engineer can help you with your BlackBerry solution in a number of environments such as Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to utilize tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and SNMP.
BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to help your company to design, install, validate, troubleshoot, and produce documentation for a wireless solution built upon the combination of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's world-class consulting services for BlackBerry technology include business and technology requirements analysis, solution design, installation planning and implementation, performance optimization, design of a fault-tolerant environment, data backup and disaster recovery consulting, and system-wide security design.
Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your functional objectives and to create a mobile wireless solution that meets your IT budget and aligns with your business strategy. Progent can clarify the implications of your operational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your existing connectivity infrastructure's suitability to accommodate a BlackBerry BES Server, help your organization to determine which administration approach and equipment match your requirements, and evaluate your email and messaging system configuration. Progent can also explain the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can arrive at informed choices about options for software versions, server hardware and storage, network architecture, and application set up.
To optimize network protection, Progent's BlackBerry-certified expert can assist your company to choose and enable appropriate security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and CISM-premier security engineers to perform network-wide security assessment and compliance validation and recommend improvements to accommodate your BlackBerry solution.
Contact Progent for Assistance from a RIM BlackBerry-Certified Professional
To ask Progent about consulting expertise for BlackBerry mobile wireless technology, call 1-800-993-9400 or refer to Contact Progent.