Consulting Support for BlackBerry Environments
BlackBerry SupportBlackBerry mobile PDAs were at one time among the most popular solutions for achieving anytime-anywhere access to messaging, scheduling, web programs, and other vital business information. Progent can provide Mobile, Alabama businesses the services of BlackBerry-premier professionals who can assist organizations to maintain their BlackBerry deployments or transition smoothly to a current smartphone solution.

As the sophistication of small company IT technology has increased, and as the need for enterprise-class protection, dependability, and recoverability has grown to be the norm for businesses of all sizes, successful integration and maintenance of BlackBerry solutions has grown increasingly difficult. To address issues such as data protection, business continuity, and synchronization of BlackBerry handhelds with diverse email systems and shared databases, small businesses often turn to external consulting firms who offer expertise in BlackBerry integration and maintenance.

Progent offers the services of BlackBerry-premier engineers who can help small businesses to design, administer, and repair BlackBerry-based solutions affordably and effectively, eliminating the necessity for an in-house BlackBerry technology expert and reducing the cost and stress of supporting mobile workers. Progent's BlackBerry technology specialists have in-depth backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and GIAC-certified network security professionals. This range of knowledge, combined with Progent's proven online support capabilities, provides small businesses a budget-friendly alternative for incorporating BlackBerry technology seamlessly into their business information system.

Progent's consultants can help your company with SQL Server 2016 integration support, Microsoft SQL 2014 configuration and Microsoft Exchange Server setup so that your data and messaging systems work efficiently with BlackBerry Enterprise Server. Progent can also assist you to migrate from previous releases of BlackBerry and Microsoft technology, configure streamlined administration utilities to enable you to track and support BlackBerry smartphones throughout your business, recommend security policies that are right for your business, customize wireless software, and make sure that your IT network architecture is properly configured to accommodate your BlackBerry users. Also, Progent's business continuity consultants can help make sure that your BlackBerry data is included in your scheduled backup processes so that it can be restored rapidly and thoroughly.

Alabma State Contact Information:
Progent offers consulting services and onsite technical support throughout Alabama.

Onsite IT Consulting
Progent locations in Alabma State

City Address Phone Link
Birmingham Eagle Point Business Center, 4000 Eagle Point Corporate Drive
Birmingham, AL 35242
United States
(205) 882-5100 Birmingham Network Support Services
Mobile 202 Government St
Mobile, AL 36602
United States
(251) 303-8282 Mobile Network Support Services
Montgomery 8436 Crossland Loop, Suite 204
Montgomery, AL 36117
United States
(334) 557-8818 Montgomery Network Support Services


Consulting Services for BlackBerry Enterprise Server
Research in Motion's advanced solution for managing large groups of BlackBerry wireless handsets is the BlackBerry BES Server. This powerful software enables Exchange Server, IBM Lotus Domino, or Groupwise clients to transmit and receive emails that stay encrypted during transit to provide optimum data protection. BlackBerry Enterprise Server also streamlines a wide selection of crucial administrative tasks that span from smartphone setup and upgrades to wireless security and high availability.

RIM BlackBerry BES Server Troubleshooting Support

Progent's BlackBerry-certified engineers can show you how to utilize RIM BlackBerry BES Server to do routine tasks like:

  • Deploy and manage applications
  • Schedule device, application, and IT policy updates
  • Update BlackBerry smartphone firmware wirelessly
  • Control user and group settings with BlackBerry's vast library of policies

Progent's BlackBerry-certified consultants can also assist your company to utilize BlackBerry BES Server to implement key tasks not available with the entry-level BlackBerry BES Server Express. These procedures include:

  • Install and manage BES Server's high-availability infrastructure based on virtualization
  • Install BlackBerry smartphones remotely
  • Set custom management roles
  • Automatically track and report on the overall health of your solution

Progent's Remote BlackBerry-premier Support is Quick and Affordable
For companies in Mobile, Alabama who require fast and affordable access to an authorized BlackBerry support professional, Progent delivers effective remote assistance from a veteran network support team who have provided IT solutions to companies in each state in the U.S. (See Progent's client testimonials.)

Online support eliminates travel costs and allows consultants to fix problems rapidly, so you minimize lost productivity. Progent's BlackBerry consultants have been awarded accreditations in the entire range of BlackBerry technologies and can provide professional help in fields such as troubleshooting synchronization issues, deploying BlackBerry Enterprise Server, and designing a protected, fault-tolerant system architecture for BlackBerry users. Certifications held and practice areas mastered by Progent's BlackBerry experts include:

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers high-level knowledge for installing, managing, monitoring, and troubleshooting one or multiple BlackBerry Enterprise Servers in an email system powered by Exchange. Progent's BlackBerry-certified engineer has support skills in key areas associated with BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, database structure, Outlook, firewalls, proxy servers, TCP/IP, and IT policies and scheduling. Progent can show you how to install and remove BlackBerry device users on Microsoft Exchange Server and Active Directory, configure, monitor, and administer BlackBerry Enterprise Server, manage BlackBerry devices and client accounts, archive and maintain storage groups, configure permissions, install the Mobile Data System (MDS) and Instant Messaging, install access control lists, control Exchange Server data flow, generate, edit, and assign WLAN and VPN configurations, set up SNMP traps for alerts, and generate management reports to summarize SNMP data.

Progent's BlackBerry consultant can help you with your BlackBerry solution in a number of settings such as Microsoft Windows 2000, 2003 or 2008 platforms, Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to use tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer ExpertsProgent can provide the services of a BlackBerry Certified Solution Designer to help your company to plan, deploy, test, troubleshoot, and document a wireless environment built on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's advanced consulting services for BlackBerry include business and technology needs analysis, solution design, roll-out strategy and execution, performance optimization, design of a fault-tolerant environment, information backup and business recovery planning, and system-wide security design.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your operational objectives and to design a mobile wireless system that fits within your IT budget and supports your business strategy. Progent can clarify the implications of your organizational processes on the configuration of a BlackBerry Enterprise Solution, assess your current network infrastructure's ability to accommodate a BlackBerry BES Server, help you to determine which administration model and hardware products match your requirements, and evaluate your messaging environment topology. Progent can also help you understand the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Exchange Server have on each other so you can arrive at smart decisions about options for software editions, server hardware and mass storage, network topology, and application configuration.

To optimize system protection, Progent's BlackBerry-certified consultant can help you to choose and configure sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and CISM-certified security engineers to perform network-wide security vulnerability and compliance testing and suggest improvements to support your BlackBerry environment.

Contact Progent for Support from a BlackBerry-Certified Specialist
To ask Progent about technical expertise for BlackBerry mobile wireless solutions, phone 1-800-993-9400 or refer to Contact Progent.



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    Progent's support experts in Apple OS X and Microsoft Windows technology can show you how to combine Apple Macintosh and Windows systems into cohesive environments with full sharing and workgroup functionality. Enabling productive cooperation among a variety of servers and workstations powered by Apple Mac OS and Windows calls for extensive knowledge of and experience with Apple Macintosh and Windows technology. Progent's background in Windows and Macintosh consulting makes it possible to provide expert support to businesses that rely on these platforms to maintain their competitive edge. Progent's consultants can also assist your business to interface Apple's iPhones and iPads to operate with smoothly with your Windows network.

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    Nexus switches are designed to deliver the speed, scale, availability, cloud readiness, density, security and ease of management required to function as the heart of a world-class data center. Progent's Cisco-certified Nexus switch consultants are available to provide online and on-premises consulting and troubleshooting services to assist your business to create an efficient switch architecture, set up test environments to validate your network design, deploy Nexus switches, define and enforce effective policies, run security and compliance assessments, set up proactive monitoring and alert systems, fully utilize network resources through virtualization technologies, analyze and repair switching and routing issues, maximize performance, plan for expected growth, and set up the powerful high-availability (HA) features available for Cisco's Nexus family of switches. Progent's consultants can also assist your business to upgrade efficiently from outdated Nexus models or Catalyst switches to current Nexus platforms.

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