Fast and Affordable Online Troubleshooting for Mobile Alabama IT Networks
Urgent Remote Support for Mobile NetworksFor organizations located in Mobile Alabama, Progent provides remote technical support for information systems based on Microsoft, Cisco, macOS and OS, or Linux platforms. Progent's Microsoft Premier professionals have provided online support to companies in all 50 states in the U.S. (Check out recommendations from Progent's customers.) In addition, Progent offers the expertise of Cisco CCIE network specialists to help with complex infrastructure issues, plus the services of CISSP-qualified security consultants to help with advanced security architecture and troubleshooting jobs.

Progent's online support experts provide excellent value due to the fact that they possess the practical experience and are equipped with the advanced tools needed to resolve most information system issues quickly. Efficient support reduces immediate expenses since service calls use up fewer chargeable consulting minutes. Remote support also eliminates the expense of dispatching a consultant to your location. Your organization saves additionally in incidental costs by reducing or eliminating system outages and related costs stemming from business disruption, upset customers and vendors, idle employees, and distracted management. Progent's advanced remote consulting experience is especially helpful in environments that rely on public clouds for critical network infrastructure or software such as Microsoft Azure, Office 365 Exchange Online, Amazon AWA, Google Cloud Platform (GCP), or where onsite IT support may not be useful.

Progent's billing policy for remote help is structured to stretch your network support dollar. Progent charges by the minute for phone consulting, so you are invoiced only for the services that you receive. Unlike typical online support companies, Progent asks for no service activation charge or minimum payments. Progent's one-minute billing unit and simple policy for billing eliminate situations where quick repairs manage to turn into large bills. Progent's skill at dealing with problems quickly means you spends less cash.

Progent's Online Consulting and Troubleshooting Expertise
Through years of experience, Progent has fine tuned a collection of customized technologies and proven methodologies which allow the highest level of effectiveness for online consulting and repair for IT networks of any size. Progent provides protected VPN support for VPN gateways from a variety of popular sources such as Microsoft, Cisco, SonicWall and Checkpoint. Secure VPN access enables the engineers of Progent's online support team to connect to your system without compromising system security.

Progent's powerful service database system stores extensive documentation for all support that Progent's customers have been provided. Progent's authorized engineers have the benefit of the history of support provided to every client by any consultant. This archive of anomalies and responses is stored as a readily exploitable support knowledge base that permits Progent's remote technical experts to communicate their knowledge with the whole team to ensure that the value of Progent's technical support grows daily. Progent's extensive list of accreditations and working associations with key technology companies including Cisco and Microsoft open up additional extensive support databases and permit quick access to vendors' in-house support staff with the result that Progent's online consulting specialists are able to come up with the most efficient resolutions promptly.

Online support available from Progent to clients in Mobile Alabama include:

Progent's ProSight Fixed-price Managed IT Services for Small and Medium Size Businesses
Progent provides a family of low-cost, fixed-price managed services intended to enable small and mid-size businesses to utilize the same advanced technology used by many of the industry's top corporations. Progent's ProSight line of IT management outsourcing services covers all key facets of modern networking such as email content filtering, behavioral-based threat defense, automated backup and disaster recovery, infrastructure management, virtual server cloud hosting, and IT asset documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring is an endpoint protection service that incorporates cutting edge behavior machine learning tools to defend endpoint devices as well as physical and virtual servers against modern malware attacks like ransomware and email phishing, which routinely escape legacy signature-matching AV products. ProSight ASM protects on-premises and cloud resources and provides a single platform to manage the entire malware attack progression including filtering, identification, containment, remediation, and forensics. Key features include one-click rollback with Windows Volume Shadow Copy Service and automatic network-wide immunization against new threats. Find out more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection (ESP): Endpoint Security and Microsoft Exchange Email Filtering
    ProSight Enhanced Security Protection managed services offer economical in-depth security for physical servers and virtual machines, desktops, smartphones, and Microsoft Exchange. ProSight ESP uses adaptive security and modern behavior analysis for round-the-clock monitoring and responding to cyber assaults from all attack vectors. ProSight ESP provides firewall protection, intrusion alarms, device management, and web filtering through leading-edge tools packaged within one agent managed from a unified console. Progent's security and virtualization experts can assist you to design and configure a ProSight ESP environment that meets your organization's specific needs and that allows you demonstrate compliance with government and industry data security regulations. Progent will help you specify and implement policies that ProSight ESP will manage, and Progent will monitor your network and respond to alerts that call for urgent action. Progent can also assist you to install and verify a backup and disaster recovery system such as ProSight Data Protection Services so you can get back in business quickly from a destructive cyber attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint protection and Microsoft Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services from Progent offer small and medium-sized organizations an affordable and fully managed solution for reliable backup/disaster recovery. Available at a fixed monthly rate, ProSight Data Protection Services automates your backup processes and allows rapid recovery of vital data, applications and VMs that have become unavailable or corrupted due to component failures, software glitches, natural disasters, human error, or malware attacks such as ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to an on-promises device, or to both. Progent's BDR consultants can deliver advanced expertise to configure ProSight Data Protection Services to to comply with government and industry regulatory requirements such as HIPAA, FIRPA, PCI and Safe Harbor and, whenever needed, can assist you to recover your business-critical data. Find out more about ProSight DPS Managed Backup and Recovery.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering and email encryption service that incorporates the technology of leading information security companies to provide centralized management and comprehensive security for your inbound and outbound email. The powerful structure of Email Guard managed service combines cloud-based filtering with a local security gateway device to provide complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. The cloud filter acts as a first line of defense and blocks the vast majority of threats from reaching your security perimeter. This decreases your vulnerability to inbound threats and conserves network bandwidth and storage. Email Guard's on-premises gateway appliance provides a deeper level of inspection for inbound email. For outgoing email, the local security gateway provides anti-virus and anti-spam filtering, DLP, and email encryption. The local security gateway can also help Microsoft Exchange Server to monitor and safeguard internal email that stays inside your corporate firewall. For more details, see Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Infrastructure Management
    Progent’s ProSight WAN Watch is an infrastructure management service that makes it simple and affordable for small and mid-sized organizations to map out, monitor, optimize and troubleshoot their connectivity appliances such as routers and switches, firewalls, and access points as well as servers, endpoints and other devices. Using state-of-the-art Remote Monitoring and Management technology, ProSight WAN Watch ensures that infrastructure topology diagrams are always updated, captures and manages the configuration of virtually all devices connected to your network, tracks performance, and generates alerts when potential issues are discovered. By automating complex management processes, WAN Watch can cut hours off ordinary chores such as network mapping, expanding your network, finding devices that need important software patches, or resolving performance issues. Find out more details about ProSight WAN Watch network infrastructure management consulting.

  • ProSight LAN Watch: Server and Desktop Monitoring Services
    ProSight LAN Watch is Progent’s server and desktop monitoring managed service that incorporates state-of-the-art remote monitoring and management technology to help keep your network operating at peak levels by checking the state of critical assets that drive your information system. When ProSight LAN Watch uncovers a problem, an alarm is sent immediately to your designated IT personnel and your Progent consultant so that all potential issues can be resolved before they have a chance to disrupt productivity Learn more details about ProSight LAN Watch server and desktop monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small business can have its critical servers and apps hosted in a secure fault tolerant data center on a fast virtual machine host configured and managed by Progent's network support professionals. Under Progent's ProSight Virtual Hosting model, the customer retains ownership of the data, the OS platforms, and the apps. Because the environment is virtualized, it can be moved immediately to a different hardware solution without requiring a lengthy and technically risky reinstallation procedure. With ProSight Virtual Hosting, your business is not tied a single hosting service. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, update, find and protect information related to your IT infrastructure, procedures, applications, and services. You can quickly find passwords or IP addresses and be alerted about impending expirations of SSL certificates or warranties. By updating and managing your IT infrastructure documentation, you can eliminate up to 50% of time spent looking for critical information about your IT network. ProSight IT Asset Management features a common repository for storing and sharing all documents related to managing your network infrastructure like recommended procedures and How-To's. ProSight IT Asset Management also supports advanced automation for collecting and associating IT data. Whether you’re making enhancements, performing maintenance, or responding to a crisis, ProSight IT Asset Management gets you the data you require the instant you need it. Learn more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and low-cost way for small and medium-size organizations to obtain an unbiased assessment of the health of their network. Based on some of the top remote monitoring and management (RMM) platforms in the industry, and overseen by Progent's world-class team of information technology experts, ProSight Network Audits help you see how closely the configuration of your core network devices conform to leading practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and deliver instant ROI like a cleaner Active Directory (AD) system. Both also include a year of cutting-edge remote network monitoring and management (RMM). Advantages can include easier management, better compliance with data security regulations, more efficient utilization of IT assets, quicker troubleshooting, more reliable backup and restore, and less downtime. Read more about ProSight Network Audits network infrastructure review.

Progent's ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report is a low-cost service centered on a brief phone interview with a Progent information assurance expert. The interview is designed to help assess your company's preparedness either to stop or recover quickly after an attack by a ransomware variant like Ryuk, WannaCry, NotPetya, or Hermes. Progent will consult with you personally to gather information about your existing antivirus tools and backup/recovery system, and Progent will then deliver a custom Basic Security and Best Practices Report document describing how you can follow best practices to build a cost-effective security and backup/recovery environment that aligns with your company's needs. For details, see The ProSight Ransomware Preparedness Report Service.

Special Support Programs Offered by Progent
Progent offers the skills of seasoned remote consulting professionals for contract information technology projects. Billing charges for ongoing development or consulting projects are determined according to the qualifications of the engineers assigned. Progent's background in these important areas of information technology enables customers to execute critical initiatives economically and on time. Progent's project-based online engineering services include:

  • Help Desk Support
    Progent's Help Desk Call Center support programs for businesses with networks that incorporate Microsoft, Cisco, Apple macOS and OS X, or UNIX/Linux products include full-service Help Desk Call Center services, shared Helpdesk services, and Help Desk consulting. Progent's Standard Help Desk Services provide smaller organizations a comprehensive solution that handles all aspects of remote Level 1 desktop technical support from service requests through trouble ticket generation, remote desktop control, progress tracking, problem resolution, and reporting. Progent offers help desk services at a substantial discount from Progent's regular Level 1 desktop service rates, and Progent offers the option of fast as-needed escalation to subject matter experts to handle the most issues.

    Progent’s Help Desk Co-management services allow your IT organization to split the load for Help Desk services transparently between your IT staff and Progent's large roster of certified technical support technicians and subject matter experts. Progent’s Help Desk Co-management service is an advanced service desk solution built around the top professional services automation (PSA) tool for handling end-user service requests, ticketing, responsibility, progress tracking, and metrics.

    Progent's Call Center staff of seasoned information technology consultants provides your computer users in Mobile Alabama rapid contact with a large technical support resource with substantial experience offering telephone-based help and online diagnostics for IT systems powered by Microsoft Windows, Cisco, Apple macOS and OS X, UNIX, or Linux technology. Progent's mission is to earn the Help Desk the reputation as a major contributor to business productivity, and Progent's aim is to fix instead of just record network problems.

  • Applications Support: Education, Development, and Troubleshooting
    Progent's Applications Experts Team can supply online and in-depth consulting support and training in specific business application fields that include ERP, MRP, custom programming for accounting packages, and Customer Relationship Management. Progent also can provide consulting expertise, custom development, and training for popular Microsoft business applications including CRM, Project, Office 365 Word, and Office 365 Excel. For more about Progent's expertise, custom development, and education services, refer to Progent's Business Application Experts Services.

  • Centralized and Automated Administration of Hybrid Cloud Environments
    System Center 2016 centralizes and automates the administration of hybrid cloud environments by offering advanced support for Windows Server 2016 servers, Windows 10 clients; cohesive integration of heterogeneous environments that incorporate Linux, Hyper-V and VMware; and expanded cloud support such as tighter integration with Intune for Apple iPhone and Android smartphone management plus built-in integration with Microsoft Operations Management Suite (OSM) for cloud-enhanced analytics. Progent's System Center 2016 consulting experts can provide advanced online and on-premises support for all elements of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager. Progent can help you to plan and configure a new deployment of System Center 2016, extend or optimize an existing one, migrate efficiently from a previous version of System Center, or debug your System Center solution.

  • Remote IT Infrastructure Monitoring Services
    Progent offers companies in Mobile Alabama remote IT infrastructure monitoring by providing System Center 2016 Operations Manager consulting services and Microsoft System Center 2012 Operations Manager (SCOM 2012) support. Progent can configure SCOM for your environment so your IT maintenance is proactive rather than reactive. By uncovering potential issues before they grow into downtime, system monitoring can head off inconvenient and expensive information system crises. Progent can also use system monitoring products such as Nagios and MRTG Graphical Traffic Load Monitor to troubleshoot UNIX/Linux, Solaris, or Apple macOS and OS X systems, Windows systems, or environments that support a combination of platforms.
How Your Mobile Business Can Contact Progent's Remote Support Experts
To get in touch with Progent about urgent remote support with Microsoft Windows, macOS and OS X, or Linux/UNIX computer systems, visit Progent's Nationwide Phone-Based Help, phone 1-800-993-9400, or visit Contact Progent. For companies and new businesses in Mobile Alabama, Progent's phone-based computer support specialists are ready to provide expert and cost-effective system support the instant your company needs it. More than 15 years of providing remote repair services has earned Microsoft Partner certification for Progent's team of engineers and has helped Progent to acquire high-end troubleshooting capability and to refine remote access tools to solve network problems rapidly while eliminating the expense and lost time associated with in-person support calls.

Even if your Mobile company deals with a local independent support technician or maintains a full time organization that know how to deal with ordinary network problems, Progent’s Microsoft certified consultants can offer an easy and transparent remote extension of your local resources in cases when your usual service personnel either lack the time or the expertise to fix unexpected system crises or especially complex integration problems.

Details of Progent's Remote Computer Support for Mobile Alabama
Progent's online help, Internet-based repair, network security consulting, and system administration services give companies in Mobile Alabama unparalleled leverage for your IT investment. Whether you need one-time telephone support and remote troubleshooting or full-time Help Desk call center support and network administration, Progent's experts can deliver your company enterprise-level IT support while allowing you to eliminate the expense and administration overhead of maintaining a large in-house IT staff. Highlights of Progent's online help program include:

What Makes Progent Different from Other Service Organizations?
Progent is a Microsoft Partner consulting company and Progent's head count, depth of IT experience, refined remote support tools, and familiarity with enterprise networking enable businesses to avoid the pitfalls of exclusive reliance on smaller consulting firms, individual freelance service providers, or over-stretched in-house resources.

Progent stands out by providing:

  • Proven Methodology
    Progent’s team of Microsoft and Cisco Certified experts average more than a decade of hands-on industry background, at the front lines of network support, performing a broad variety of IT projects for an extensive array of clients. Each Progent consultant shares a refined set of personal best practices which are incorporated into company-wide best practices standards that Progent teaches its support personnel. This means that you get not just world-class technical skills, but also a consultant with field-tested approaches for applying technical knowledge to repair actual network problems efficiently.

  • Value Pricing
    Progent's pricing policy is to charge for phone service and in-person visits per minute. As a result, you pay just for delivered support. Progent does not impose a higher rate for off-hours or emergency service, and inside California or in regions where Progent provides on-site support, Progent does not charge for travel time except for emergency support where on-site work is less than four hours. In addition, Progent applies no service activation charge and asks no monthly commitment for services delivered during normal working hours. Many support organizations demand large minimum payments or charge for every quarter hour or longer. Progent's fine granularity eliminates large bills for quick repairs so you won't be forced to allow less critical problems to stay unaddressed.

  • Knowledge Transfer
    Progent is committed to knowledge transfer from Progent's consultants to clients. By educating clients to resolve problems that are within their scope, Progent is able to concentrate on delivering hard-to-find skills where Progent has little competition. Businesses who utilize trusted independent service providers or who employ in-house support personnel benefit when Progent passes on knowledge about new technology and proven methodologies to make their networks more reliable, protected, and efficient.

  • Automated Network Monitoring with Microsoft Operations Manager
    Progent is one of the few IT service firms to provide round-the-clock network monitoring services powered by Microsoft Operations Manager. Microsoft System Center Operations Manager allows your network maintenance to be anticipatory instead of reactive. By uncovering potential problems before they cause lost productivity, system monitoring can keep your IT network from painful and costly service disruptions.
How Does Our Company Start Getting Online Computer Help from Progent?
To initiate Progent's Nationwide Remote Support services or to find out more about Progent's online support programs, contact Progent at 1-866-PROGENT (866-776-4368) or refer to Contact Progent. If you have an urgent need for network help, go to Immediate Online Support.



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    Microsoft Exchange 2013 incorporates major enhancements to the functionality of its predecessor Microsoft Exchange Server 2010 and introduces important innovations as well as a redesigned architecture. These enhancements affect vital facets of IT like ease of administration, availability, security and compliance, cost of ownership, teamwork, scalability, performance, compatibility, and productivity. Progent's certified Exchange Server 2013 consultants can assist your organization to understand the potential advantages of migrating to Microsoft Exchange Server 2013, design an efficient test and rollout strategy, and educate your IT staff to manage your Exchange Server 2013 environment. Progent also offers ongoing remote support and management services for Microsoft Exchange Server 2013.

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    For desktop and application virtualization, Progent can provide the expertise of a Citrix-certified XenDesktop consultant who can help you to design a XenDesktop solution that improves the business impact of your information system; configure XenDesktop technology with your servers, end-user computers, and peripherals; upgrade your existing desktop virtualization software to current releases of XenDesktop; and deliver comprehensive online troubleshooting. Progent can also instruct your network managers to adhere to industry leading practices to manage your XenDesktop solution efficiently.

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    Progent’s Technical Response Center provides national extended hours remote assistance for IT networks based on Windows and Cisco technology. Progent's Microsoft and Cisco-Premier service professionals provide after-hours phone support and online direct computer connection to troubleshoot and resolve technical problems quickly and affordably. The scope of technical expertise available from Progent's team of country-wide service engineers allows Progent to escalate even the most difficult problems to appropriate specialists as needed. For critical problems, the Technical Response Center tries to answer your request for service within one hour.

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    ProSight Data Protection Services from Progent offer small and medium-sized businesses an affordable end-to-end service for secure backup/disaster recovery. For a low monthly price, ProSight Data Protection Services automates your backup processes and allows fast restoration of vital data, apps and virtual machines that have become unavailable or damaged as a result of hardware failures, software bugs, natural disasters, human error, or malicious attacks such as ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, applications, system images, plus Hyper-V and VMware images/. Critical data can be backed up on the cloud, to a local device, or to both. Progent's disaster recovery specialists can deliver world-class support to set up ProSight DPS to to comply with regulatory standards such as HIPAA, FIRPA, PCI and Safe Harbor and, whenever needed, can help you to recover your critical information.

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    Progent's Experts Group provides consulting in key fields such as Apple OS integration and programs; Consulting for Linux-powered, UNIX-based, and Sun Solaris systems; MRP, Enterprise Resource Planning, or Customer Relationship Management customization; Strategic and specialized application support; CIO, business analyst, and project logistics outsourcing; Custom program design and deployment; Web, electronic business, EDI, and customer portal development and deployment; SQL support and efficiency help; Business information expertise; and Telecom systems consulting.

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    E-Mail Guard is Progent's affordable anti-spam and anti-virus service that gives small companies world-class defense against spam, viruses, DHA attacks, and other varieties of e-mail-based attacks on computer networks. E-Mail Guard is built on Postini's Perimeter Manager, a comprehensive library of web-managed anti-spam and anti-virus services that defuse email attacks before they are able to penetrate the network firewall. Perimeter Manager also allows administrators track and manage their email systems, regardless of server vendor, hardware type, or geographic location.

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    Progent's Cisco-certified wireless technology experts can help you to deploy, administer, and troubleshoot Cisco wireless products such as Cisco's Aironet and Meraki Wave 2 Wi-Fi access points (APs) plus Cisco's Wireless Network Controllers.

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    Progent's Cisco certified wireless networking consultants offer economical online and onsite support for both end-of-life and current Wave 2 Aironet wireless APs and Progent can help you to design and manage Wi-Fi environments that incorporate indoor and outside/industrial Aironet access points.

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    Progent's Windows Server 2016 disaster recovery/business continuity experts can assist you to plan and deploy a DR solution built around Microsoft's cloud-tested Failover Clustering technologies including Cluster OS Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for zero-data-loss Recovery Point Objective (RPO), Storage Spaces Direct for high-performance network-attached storage using commodity hardware, Virtual Machine Load Balancing for enhancing the performance and resilience of Failover Clusters while reducing capital investment and management overhead, and Cloud Witness for fast, economical deployment of a failover cluster quorum witness.

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    Progent's UNIX family support services offer small businesses and software developers help with administering and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-based networks. Progent can give your organization contact with UNIX consultants, support professionals premier by Microsoft and Cisco, and security specialists with CISSP certification. This wide array of expertise provides you with an easy one-stop source to help you create and manage a protected and robust mixed-platform connectivity and communications environment that allows UNIX and Microsoft interoperability by integrating MS Windows with popular versions of UNIX such as Apple Mac OS X, Sun Solaris, IBM AIX Open UNIX, HP-UX, Berkeley UNIX (BSD), SCO, and SGI/Irix or leading Linux platforms including RedHat Linux, SUSE Linux, CentOS, Ubuntu, PCLinuxOS, fedora Linux, Gentoo Linux, Mandriva Linux, Debian-GNU, and Slackware.

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    Progent's Cisco-authorized IT consultants can show you how to design an economical, 24x7 Internet configuration solution that can deliver 24x7 Internet access through a wide array of high availability Internet network products and services including fault tolerant BGP, transparent fail-over, and multiple Internet Service Providers. Progent can provide Cisco Certified Internetwork Expert consultants to show you how to utilize the most current technology for high availability Internet connections to build a cost-effective, fully redundant Internet interface with automatic failover and other capabilities to deliver non-stop Internet availability.

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    Exchange Server 2013 includes major improvements to the functionality of its predecessor Exchange Server 2010 and delivers important new features plus a redesigned architecture. These improvements favorably impact key IT areas such as manageability, availability, security and compliance, cost of ownership, collaboration, scalability, performance, compatibility, and the user experience. Progent's certified Exchange 2013 consulting experts can help you understand the possible advantages of upgrading to Microsoft Exchange Server 2013, create a cost-effective test and deployment strategy, and train your IT staff to maintain your Exchange 2013 environment. Progent can also provide ongoing online consulting and support and management for Microsoft Exchange 2013.

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    Exchange 2013 includes major improvements to the capabilities of Microsoft Exchange 2010 and delivers powerful innovations as well as a redesigned architecture. These enhancements favorably impact vital IT areas including ease of administration, availability, security, cost of ownership, teamwork, extensibility, throughput, compatibility, and productivity. Progent's certified Exchange 2013 consulting experts can help you understand the potential business benefits of migrating to Exchange Server 2013, create an efficient validation and rollout plan, and train your IT team to manage your Microsoft Exchange 2013 solution. Progent can also provide affordable remote consulting and support and management for Microsoft Exchange Server 2013.

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    Progent’s Microsoft-certified consultants offer small and medium sized businesses computer consulting, support, and repair services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an advanced portal platform for efficiently connecting people, groups and data. SharePoint Portal Server offers a central spot for your employees or customers to connect to, manage, distribute and manipulate useful information, documents, and applications and to communicate with one another. It enables faster and better decisions, more efficient access across groups and more streamlined business processes. The main goal of SharePoint Server is to gather together, in a relevant way, all of the many sources of information available within and outside a business network. Windows SharePoint Services connect employees, customers, workgroups and projects with the data they’ve developed in a manner that makes data convenient to find, retrieve and re-use.

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    System Center 2016 Data Protection Manager (SCDPM 2016) offers automatic backup and simplified recovery capabilities for Microsoft-based environment. SCDPM 2016 delivers application-aware backup for critical platforms such as Microsoft SQL Server, Exchange and SharePoint, protects Windows and Linux virtual machines, works with virtual machines hosted by Hyper-V as well as VMware, and can use Microsoft Azure for easy-to-manage cloud backup and recovery. Progent's Microsoft-certified consultants can assist organizations of all sizes to design, implement, administer, and troubleshoot a multi-site backup/restore solution built around SCDPM 2016. Progent can help you to upgrade from an older version of Data Protection Manager or from a legacy solution, and Progent can tune your DPM 2016 environment for on local, hosted, cloud-based or hybrid deployments. Progent offers online or onsite support and can deliver as-needed guidance to resolve technical bottlenecks or provide end-to-end project management or co-management services to make sure you finish your SCDPM 2016 initiative on time and within your budget.

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    Progent's ProSight Virtual Hosting outsourcing provides complete hosting of a small or mid-size company's servers in a solution that delivers the highest level of availability and expandability and is also easy to migrate to another host. ProSight Virtual Hosting and management services are based on mature virtualization technologies that allow small businesses with multi- platform IT systems to save significantly on the costs of capital investments, system maintenance, and IT administration while achieving enterprise-class reliability and an unmatched level of vendor independence.

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    Progent’s experienced Cisco IT security consultants offer high-level PIX and ASA Firewall consulting support including architecture, integration, and management of Cisco firewall and Cisco security technology. The PIX and ASA Security Appliance Series of Cisco firewalls delivers strong user and application policy enforcement, mutlivector attack defense, and secure access services. Ranging from economical, easy-to-install desktop appliances for small and home offices to modular enterprise-grade products, Cisco PIX Firewall and ASA Firewalls offer advanced protection, high throughput, and excellent availability for network environments of any size. PIX Firewalls and ASA Firewalls are based on a proven, specially designed platform, eliminating possible OS-specific security holes.

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    ProSight Enhanced Security Protection (ESP) services deliver ultra-affordable multi-layer protection for physical servers and VMs, workstations, mobile devices, and Exchange email. ProSight ESP utilizes contextual security and advanced heuristics for round-the-clock monitoring and responding to cyber assaults from all attack vectors. ProSight ESP provides firewall protection, intrusion alarms, device control, and web filtering through cutting-edge tools packaged within a single agent accessible from a single control. Progent's data protection and virtualization consultants can assist you to design and implement a ProSight ESP deployment that meets your organization's specific requirements and that helps you prove compliance with legal and industry data protection standards. Progent will help you specify and implement policies that ProSight ESP will manage, and Progent will monitor your network and respond to alerts that call for immediate action. Progent can also help your company to install and verify a backup and disaster recovery solution such as ProSight Data Protection Services (DPS) so you can recover rapidly from a destructive security attack like ransomware.

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    Progent's experts can provide macOS and Mac OS X users a variety of services including workstation support, Apple macOS and OS X consulting, Mac integration with Windows environments, Microsoft Entourage and Exchange Server help, network protection services, and custom education. Progent can assist businesses to migrate to macOS from Mac OS X or earlier editions of OS X and Progent can offer help with Apple Mac applications. Progent's specialists in Apple technology can also help you with iPhone integration and iPad synchronization, or moving to Apple's iCloud services. For business environments built solely on Mac OS X or for systems with a combination of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to handle the difficulty of designing, integrating and maintaining a network environment that is available, secure, efficient and aligned with your company's business goals.

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