Fast Online Technical Support for Mobile Alabama Information Networks
Fast Online Help for Mobile SystemsFor organizations located in Mobile Alabama, Progent provides online technical support for networks powered by Microsoft, Cisco, macOS and OS, or Linux technology. Progent's Microsoft Premier engineers have delivered online troubleshooting to companies in every state in the United States. (See recommendations from Progent's customers.) Progent also offers the expertise of Cisco CCIE-certified engineers to help with challenging infrastructure problems, as well as the services of CISA and CISSP-qualified security experts to handle advanced security architecture and troubleshooting jobs.

Progent's online support experts provide excellent leverage due to the fact that they possess the practical experience and have access to the advanced tools required to solve most network problems quickly. Efficient support lowers immediate expenses because service calls require minimal billable minutes. Online help also avoids the cost of dispatching an engineer to your site. Your organization saves additionally with indirect expenses by reducing or eliminating system downtime and related losses due to business disruption, disgruntled clients, idle workers, and de-focused executives. Progent's advanced remote consulting experience is particularly important for organizations that depend on public clouds for vital network infrastructure or applications like Azure, Office 365 Exchange Online, Amazon AWA, Google Cloud, or where onsite tech support may not be an option.

Progent's pricing policy for online help is designed to stretch your IT service dollar. Progent charges by the minute for phone consulting, so you are billed just for the services that you actually get. Unlike typical remote support organizations, Progent requires no initialization surcharge or minimum payments. Progent's per-minute billing unit and clean policy for pricing avoid scenarios where speedy. minor fixes somehow turn into substantial bills. Progent's skill at handling problems quickly means you saves cash.

Progent's Remote Consulting and Troubleshooting Expertise
Over the years, Progent has fine tuned an arsenal of customized tools and proven processes which allow the maximum degree of effectiveness for remote technical support and troubleshooting for computer networks of all sizes. Progent provides safe Virtual Private Network support for gateways from a variety of leading sources such as Microsoft, Cisco, SonicWall and WatchGuard. Secure VPN access permits the staff of Progent's online support team to connect to your system remotely without breaching system security.

Progent's sophisticated service reporting application includes thorough records for the service that Progent's customers have been provided. Progent's authorized consultants have access to the details of assistance provided to each Progent customer by any consultant. This history of anomalies and resolutions is stored as an easily accessible proprietary knowledge base that enables Progent's remote technical professionals to share their experiences company-wide to ensure that the quality of Progent's support grows daily. Progent's extensive list of certifications and close associations with major industry leaders such as Cisco and Microsoft open up other massive support knowledge bases and permit priority response from manufacturers' internal product engineers with the result that Progent's online service specialists can find the most efficient resolutions promptly.

Online technical support services offered by Progent to clients in Mobile Alabama include:

ProSight Fixed-price Managed Services for Small and Mid-size Businesses
Progent offers a selection of affordable, flat-rate services designed to allow small and mid-size organizations to benefit from the same advanced IT solutions used by some of the industry's leading corporations. The ProSight portfolio of IT management outsourcing services addresses all key areas of modern networking including email content filtering, security and compliance, cloud-based backup and disaster recovery, infrastructure management, virtual server hosting, and network asset documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that incorporates next generation behavior machine learning tools to defend endpoints as well as servers and VMs against new malware assaults like ransomware and email phishing, which easily escape traditional signature-based AV products. ProSight Active Security Monitoring safeguards on-premises and cloud-based resources and offers a unified platform to address the entire threat lifecycle including filtering, detection, containment, remediation, and forensics. Top features include single-click rollback using Windows Volume Shadow Copy Service and automatic system-wide immunization against newly discovered threats. Find out more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection (ESP): Endpoint Security and Microsoft Exchange Email Filtering
    ProSight Enhanced Security Protection (ESP) managed services deliver affordable multi-layer protection for physical servers and virtual machines, desktops, mobile devices, and Exchange Server. ProSight ESP uses adaptive security and advanced heuristics for continuously monitoring and reacting to cyber assaults from all attack vectors. ProSight ESP delivers two-way firewall protection, penetration alerts, endpoint control, and web filtering through leading-edge tools incorporated within a single agent accessible from a unified control. Progent's data protection and virtualization experts can assist your business to design and configure a ProSight ESP deployment that addresses your company's unique needs and that helps you achieve and demonstrate compliance with legal and industry information security standards. Progent will help you define and configure security policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alerts that call for urgent action. Progent's consultants can also help your company to set up and verify a backup and restore system like ProSight Data Protection Services (DPS) so you can get back in business quickly from a potentially disastrous cyber attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint protection and Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services from Progent offer small and mid-sized organizations a low cost and fully managed service for reliable backup/disaster recovery (BDR). Available at a low monthly price, ProSight DPS automates and monitors your backup activities and allows rapid restoration of critical data, applications and VMs that have become lost or damaged as a result of hardware failures, software glitches, disasters, human mistakes, or malware attacks like ransomware. ProSight DPS can help you back up, recover and restore files, folders, apps, system images, plus Hyper-V and VMware images/. Critical data can be protected on the cloud, to an on-promises storage device, or to both. Progent's backup and recovery specialists can provide advanced expertise to configure ProSight Data Protection Services to to comply with regulatory standards like HIPPA, FINRA, and PCI and, whenever needed, can assist you to restore your critical information. Read more about ProSight Data Protection Services Managed Cloud Backup.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering service that uses the technology of leading data security companies to deliver web-based management and world-class protection for your inbound and outbound email. The powerful architecture of Email Guard managed service combines a Cloud Protection Layer with a local security gateway device to offer advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne malware. The Cloud Protection Layer acts as a first line of defense and blocks most unwanted email from making it to your network firewall. This decreases your exposure to external attacks and saves network bandwidth and storage space. Email Guard's onsite security gateway appliance adds a deeper layer of analysis for inbound email. For outgoing email, the onsite gateway offers anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The onsite security gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email that stays inside your security perimeter. For more information, visit Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Network Infrastructure Management
    Progentís ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and affordable for smaller organizations to map out, track, optimize and debug their connectivity appliances such as switches, firewalls, and load balancers plus servers, printers, endpoints and other networked devices. Incorporating state-of-the-art Remote Monitoring and Management technology, ProSight WAN Watch ensures that infrastructure topology maps are always updated, copies and manages the configuration information of virtually all devices on your network, monitors performance, and sends notices when potential issues are discovered. By automating time-consuming network management processes, WAN Watch can knock hours off common tasks such as network mapping, reconfiguring your network, locating appliances that need important software patches, or identifying the cause of performance issues. Find out more about ProSight WAN Watch infrastructure management services.

  • ProSight LAN Watch: Server and Desktop Monitoring
    ProSight LAN Watch is Progentís server and desktop monitoring service that uses state-of-the-art remote monitoring and management technology to help keep your network operating efficiently by checking the state of vital assets that drive your information system. When ProSight LAN Watch detects a problem, an alarm is transmitted automatically to your designated IT staff and your Progent consultant so that all potential problems can be addressed before they have a chance to impact productivity Find out more about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small business can have its key servers and apps hosted in a secure fault tolerant data center on a fast virtual machine host configured and managed by Progent's IT support professionals. Under the ProSight Virtual Hosting model, the client owns the data, the operating system platforms, and the applications. Since the environment is virtualized, it can be moved easily to an alternate hosting environment without requiring a time-consuming and technically risky configuration procedure. With ProSight Virtual Hosting, you are not locked into a single hosting provider. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management Services
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, maintain, find and protect information related to your network infrastructure, processes, business apps, and services. You can quickly find passwords or IP addresses and be alerted automatically about impending expirations of SSLs or warranties. By updating and managing your IT documentation, you can save as much as half of time thrown away searching for critical information about your IT network. ProSight IT Asset Management features a centralized repository for holding and collaborating on all documents related to managing your network infrastructure such as recommended procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for gathering and associating IT data. Whether youíre planning enhancements, doing regular maintenance, or responding to an emergency, ProSight IT Asset Management gets you the knowledge you need the instant you need it. Find out more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and low-cost alternative for small and medium-size organizations to get an objective assessment of the overall health of their IT system. Based on some of the top remote monitoring and management (RMM) tools in the industry, and supervised by Progent's certified team of information technology professionals, ProSight Network Audits show you how closely the deployment of your essential infrastructure assets conform to leading practices. The Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and provide immediate benefits like a more manageable Active Directory system. Both also include a year of cutting-edge remote network monitoring and management (RMM). Benefits can include easier network management, better compliance with government and industry security standards, higher utilization of IT resources, quicker problem resolution, more reliable backup and recovery, and less downtime. Read more information about ProSight Network Audits IT infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report is an affordable service centered on a brief discussion with a Progent backup/recovery consultant. The interview is designed to help evaluate your company's ability either to block or recover rapidly after an assault by a ransomware variant such as Ryuk, WannaCry, MongoLock, or Locky. Progent will consult with you directly to collect information about your current antivirus tools and backup/recovery platform, and Progent will then produce a written Basic Security and Best Practices Report detailing how you can follow industry best practices to deploy an efficient security and backup/recovery environment that aligns with your business requirements. For additional information, refer to The ProSight Ransomware Preparedness Report Service.

Special Support Services Offered by Progent
Progent offers the skills of seasoned remote consulting professionals for contract information technology programs. Progent's rates for ongoing development or consulting tasks are determined based on the qualifications of the engineers involved. Progent's background in these special areas of information technology enables customers to complete major initiatives economically and on schedule. Progent's special online engineering solutions include:

  • Help Desk Call Center Support
    Progent's Call Center programs for businesses with networks based on Microsoft, Cisco, Apple macOS and OS X, UNIX, or Linux technology include comprehensive Help Desk Call Center services, shared Help Desk services, and Help Desk consulting. Progent's Standard Help Desk Services provide smaller organizations a complete service desk solution that manages all facets of remote desktop technical support from service requests through trouble ticket generation, screen sharing, progress tracking, problem resolution, and management reports. Progent provides call desk services at a substantial discount from Progent's regular desktop service rates, and Progent offers the additional option of fast as-needed escalation to Level 2 and Level 3 experts to handle challenging issues.

    Progent's Help Desk consulting expertise can aid you in creating an efficient new Call Center or enhancing your existing one, identifying or customizing Help Desk software to handle the special demands of your corporation, or adding occasional phone support staff to supplement your existing Call Center group during high-demand situations such as software migrations, mass upgrades, or rolling out new applications.

    Progent's Call Center team of veteran network professionals provides your computer users in Mobile Alabama rapid access to an effective technical support resource with substantial background providing phone help and online repair service for computer environments that incorporate Microsoft Windows, Cisco, Apple macOS and OS X, UNIX, or Linux components. Progent's mission is to earn the Help Desk the reputation as a key contributor to company efficiency, and Progent's goal is to resolve and not merely document network problems.

  • Applications Support: Training, Customization, and Problem Solving
    Progent's Applications Consulting staff offers remote and in-depth consulting expertise and training in special business application areas such as ERP, MRP, custom financial systems, and Customer Relationship Management (CRM). Progent also can deliver consulting, custom development, and education for Microsoft business applications including Microsoft CRM, Office Project, Office 365 Word, and Microsoft Office 365 Excel. For additional information on Progent's expertise, custom development, and training offerings, see Progent's Business Application Experts Team.

  • Centralized and Streamlined Management of Hybrid Cloud Environments
    Microsoft System Center 2016 centralizes and automates the management of hybrid cloud environments by offering comprehensive support for Windows Server 2016, Windows 10 clients; seamless integration of multi-OS environments that include various Linux distributions, Hyper-V and VMware vSphere; and better public and private cloud support such as tighter integration with Intune for iPhone and Google Android smartphone administration plus built-in integration with Microsoft Operations Management Suite for cloud-enhanced analytics. Progent's System Center 2016 consultants offer advanced remote and on-premises expertise for all elements of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager. Progent can help you to design and configure a new implementation of System Center 2016, expand or tune your current one, upgrade smoothly from a previous version of System Center, or troubleshoot your System Center solution.

  • Remote Hybrid Network Monitoring Services
    Progent can deliver companies in Mobile Alabama online IT infrastructure monitoring and reporting by providing Microsoft System Center 2016 Operations Manager (SCOM 2016) consulting services and Microsoft System Center 2012 Operations Manager troubleshooting and support. Progent can customize Operations Manager to suit your business so that your computer maintenance is proactive and automated. By detecting possible trouble spots before they grow into downtime, system monitoring can head off stressful and expensive service crises. Progent can also deploy server and infrastructure monitoring utilities such as Nagios and MRTG Graphical Traffic Load Monitor to analyze UNIX/Linux, Sun Solaris, or macOS and OS X networks, Microsoft environments, or environments powered by a mix of operating systems.
How Your Mobile Company Can Contact Progent's Remote Support Experts
To get in touch with Progent about urgent remote assistance with Windows, macOS and OS X, or Linux/UNIX environments, visit Progent's Emergency Remote Support, call 1-800-993-9400, or go to Contact Progent. For offices and new businesses in Mobile Alabama, Progent's phone-based network support specialists are ready to provide professional and cost-effective system support the moment your business has to have it. Long experience offering remote technical assistance has led to Microsoft Partner status for Progent's team of engineers and has helped Progent to develop world-class troubleshooting skills and to fine tune remote access tools to solve IT problems rapidly while eliminating the expense and lost time associated with on-premises support calls.

Even if your Mobile office relies on a regular independent support technician or maintains a full time organization that can deal with typical computer issues, Progentís Microsoft certified consultants can provide an easy and seamless remote extension of your on-site resources for situations when your usual IT support personnel either lack the bandwidth or the experience to fix unexpected network emergencies or particularly complex integration projects.

Details of Progent's Remote Network Services for Mobile Alabama
Progent's phone support, remote troubleshooting, network security expertise, and system management services offer businesses in Mobile Alabama unparalleled leverage for your support budget. Whether you require occasional telephone help and remote troubleshooting or full-time Help Desk services and network management, Progent's professionals can deliver your organization world class network support while permitting you to eliminate the cost and administration overhead of running a full-service in-house IT organization. Highlights of Progent's National Remote Support services include:

How Is Progent Different from Other Support Organizations?
Progent is a Microsoft Partner consulting firm and Progent's head count, range of technical background, fine tuned remote support software, and familiarity with corporate IT allow companies to avoid the limitations of excessive dependence on smaller consulting firms, independent freelance service providers, or limited internal resources.

Progent stands out by providing:

  • Proven Methodology
    Progentís staff of Microsoft and Cisco Premier Certified consultants average longer than a decade of hands-on professional experience, at the front lines of IT support, performing a broad range of IT tasks for an extensive array of clients. Each Progent consultant shares a proven set of personal best practices which are incorporated into company-wide leading practices standards that Progent instills in its consulting staff. This means that you get not just world-class technical skills, but also a support engineer with field-tested methods for applying technical knowledge to solve real-world network problems efficiently.

  • Value Pricing
    Progent's pricing model is to bill for phone service and on-site visits by the minute. As a result, you are charged exclusively for received services. Progent does not impose a higher rate for off-hours or urgent service, and within California or in regions where Progent offers on-site support, Progent does not charge for travel except for urgent calls where on-site work is less than four hours. In addition, Progent imposes no initialization charge and asks no retainer for services delivered during normal business hours. Many service firms impose substantial minimum fees or charge for each fifteen minutes or longer. Progent's fine granularity does away with big bills for fast fixes so you will not be forced to permit minor problems to stay unaddressed.

  • Full Records of IT Services
    Progent has developed a sophisticated support reporting system that stores and organizes detailed documentation for all billed support activities. Unlike many freelance consultants or local service firms who provide scant documentation or details of tasks performed, every service delivered by Progent is accompanied by full documentation. Each Progent staff member has access to the support reports transmitted by every staff member to each client. The practice of detailing and organizing service records allows more effective support and eliminates a variety of common problems such as when a service client is effectively held hostage to a consultant who refuses to release the keys to the kingdom.

  • Remote Network Monitoring with Microsoft Operations Manager
    Progent is one of the only consulting firms to offer round-the-clock remote tracking services based on Microsoft System Center Operations Manager. Microsoft System Center Operations Manager causes your computer support to be anticipatory instead of reactive. By revealing potential issues before they result in downtime, system monitoring can save your IT network from stressful and expensive availability disruptions.
How Does Our Company Begin Getting Online Computer Help from Progent?
To initiate Progent's Nationwide Remote Support offerings or to learn more about Progent's online support programs, contact Progent at 1-866-PROGENT (866-776-4368) or visit Contact Progent. If you have an urgent need for IT support, go to Immediate Network Support.



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    Progent's Solaris platform consulting experts offer small businesses and developers support for administering and maintaining Sun Solaris systems that operate with Microsoft-based technology. Progent can give your organization contact with Solaris consultants, support professionals premier by Microsoft and Cisco, and security specialists with CISM and CISA credentials. This broad array of expertise provides you with an easy one-stop consulting firm to show you how to create and manage a secure and robust cross-platform connectivity and communications environment that supports Solaris and Microsoft coexistence by integrating Microsoft Windows with popular versions of UNIX such as Apple Mac OS X, Solaris, IBM AIX Open UNIX, HP-UX, BSD, SCO UNIX, and SGI/Irix or major Linux variations including RedHat, SUSE, CentOS Linux, Ubuntu, PCLOS, fedora Linux, Gentoo, Mandrake, Debian GNU/Linux, and Slackware.

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    E-Mail Guard is a comprehensive solution for blocking spam and virus attacks. E-Mail Guard addresses the protection and administration of corporate email by providing constantly updated spam and virus filtering, policy management, content testing, and protection against email-based directory harvesting and Distributed Denial of Service attacks. E-Mail Guard also includes monitoring, administration and analysis utilities plus outbound email testing to help you fix your e-mail environment and define and regulate corporate security policy.

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    The Contact Center service model adopted by Progent gives small and midsize organizations an dependable option to reliance on independent consultants by offering broad technical knowledge shared by numerous support teams, optional 24x7 availability of emergency assistance, fast escalation to appropriate experts for handling even the most difficult problems, service consistency and reliability, prompt follow-up overseen by veteran support administrators, a variety of convenient techniques for initiating support jobs, plus excellent process transparency enabled by trouble ticket tracking and accessible through a web portal.

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    MS Office Communications Server provides IM and presence in an extensible, enterprise-grade package featuring advanced protection, transparent compatibility with popular Microsoft products, an extendable, industry-standard development platform, and compliance with regulatory mandates such as HIPAA, Sarbanes-Oxley, and GLB. The product allows cost savings and improved business efficiencies, increased worker output, and better IP protection. MS Office Communications Server 2007 has been superseded by Lync Server, which itself has been revamped and renamed Skype for Business. Progent's Microsoft-certified unified communications consultants offer online and onsite support and mediation services for your Office Communications Server 2007 deployment and can help you to assess the costs and benefits of migrating to Microsoft's Skype for Business. Progent can also assist you to design and carry out an efficient upgrade that will add significant strategic value to your IT system

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    Progent's Apple Mac support consultants can help you with a broad range of system foundation areas such as network architecture, remote and mobile connectivity, internetwork compatibility, security, and new technologies including Voice over IP and high-speed wireless networking. For company networks based exclusively on Apple Mac OS X or for environments that use a mix of Mac, Linux/UNIX and Windows based servers and workstations, Progent has the knowledge and size to deal with the complexity of planning, configuring, and maintaining a network architecture that is robust, secure, productive and aligned with your business goals. Progent can show you how to configure Appleís Xserve enterprise servers, Apple's Xserve RAID zero-downtime storage products, and Apple's Xsan SAN systems. Progent can also provide certified professionals to help you with Cisco routers and switches.

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    Stealth penetration testing is a key part of any comprehensive network security strategy. Progentís security experts can perform thorough intrusion checks without the awareness of your organization's internal IT staff. Unannounced penetration testing uncovers whether current security defense systems such as intrusion detection alerts and event log analysis are properly set up and consistently monitored.

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    24/7 Apple OS X and macOS On-site Support

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  • Technical Support Services Project Server Time Reporting
    Microsoft Project Server 2013 Troubleshooting

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    For large businesses, Progent can leverage in-house IT staffs by providing extensive background in supporting critical Microsoft and Cisco technologies. Progent's certified professionals offer Enterprise Active Directory consulting, Exchange Server 2010 integration, SharePoint Server expertise, and Microsoft SQL Server help. For the national or worldwide businesses with branch offices, Progent can perform as a transparent nearby extension of corporate IT management. Progentís enterprise consulting services include corporate-wide security, online branch office support, system architecture, Sarbanes Oxley conformance, project management, and top-level service for multi-site network environments based on Enterprise Windows 2000. Progent can offer field consultants and specialists to assist with a campus move or office move, or a network designer to help with setting up or using an Internet Data Center or Hosting Facility.

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    Progent provides fault tolerant load balancing support covering network load balancing, load balanced program, LAN/WAN infrastructure routing, and content dispatching technology including Cisco Content Engine. non-stop load balancing technologies for which Progent offers consulting expertise include Microsoft Windows Server 2003 Network Load Balancing Manager, Citrix Access Suite and Presentation Server, Cisco CSS, Cisco Content Engine and Cisco CDN Software, and F5 Networks BIG-IP.

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    SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.

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    Progent can assist your organization to prepare for, deploy, and administer Microsoft System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can help you to upgrade efficiently to SCCM 2012 from a legacy change management platform or help you to modify your existing SCCM 2012 environment to support your evolving business needs. In addition, Progent can help you to create an infrastructure that fully supports SCCM 2012 by providing advanced consulting support for related Microsoft technologies such as Active Directory Domain Services, SQL Server and SQL Server Reporting Services (SSRS), and Internet Information Services.

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    Microsoft Exchange Server 2013 incorporates significant improvements to the functionality of Exchange Server 2010 and introduces powerful new features plus a revamped architecture. These improvements affect vital areas including ease of administration, high availability (HA), security and compliance, operational costs, collaboration, scalability, throughput, compatibility, and the user experience. Progent's Microsoft-certified Exchange 2013 consulting experts can help you understand the possible advantages of migrating to Exchange Server 2013, create a cost-effective test and deployment plan, and train your IT staff to manage your Exchange 2013 solution. Progent also offers ongoing online consulting and support and management for Exchange 2013.

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    Progent's Microsoft-certified SQL Server 2017 consultants can help your business to evaluate the business advantages of migrating to SQL Server 2017 and can help you to plan and carry out a cost-effective migration of your databases and applications to any network architecture including on-premises, cloud-based, or hybrid. Progent's consultants offer remote or on-premises support ranging from on-demand architecture assessment or troubleshooting to comprehensive project management and co-management to ensure your SQL Server 2017 project is successfully completed on time and on budget.

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    Progent can show you how to plan and execute a smooth move to Microsoft Dynamics GP/Great Plains so that you preserve your data, improve your protection, enhance your analytics, take full advantage of Microsoft Office integration, and minimize productivity interruption by designing and executing a smart migration plan. Progent can also help train new Microsoft Dynamics GP users so you don't waste productivity. Progent can enhance your financial reports and management analytics by offering Crystal Reports help, FRx programming, and Excel support. Progent's background with Microsoft .NET development, Microsoft SQL Server solutions, and programming with VBasic, XML and other tools make it possible to produce specialized line-of-business applications and eCommerce solutions that integrate transparently with Dynamics GP 2010/Great Plains 2010.

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    Microsoft Office for Mac allows Apple Macintosh users to receive the benefits of the industry's most popular office productivity programs. Progent's Apple-certified Mac consultants can help you set up Mac Office on a mixed-platform network combining Apple OS X and Windows-powered computers so that Macintosh users can access the new features in Microsoft Word, Excel, PowerPoint and Entourage in order to share information and network resources with co-workers who use Windows. Progent's engineers have expertise with both Apple Macintosh and Windows technology and can provide service for environments that combine Mac with Windows computers with extensive resource sharing, or environments which carefully limit collaboration between Mac and Windows users.

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    Cisco's security and remote connection products for small companies represent a complete range of manageable security products to help protect your local and remote network infrastructure. Cisco's VPN line features routers, firewalls, intrusion detection systems and Virtual Private Network concentrators. Progent's professional staff of consultants includes field-proven specialists with Cisco Certified Internetwork Expert and CCNP qualifications who are able to help your company to select Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki wireless access points, and other Cisco security technologies that align best with your business objectives.

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    Progentís Cisco-Premier network experts offer experienced PIX Firewall support services covering design, integration and maintenance of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls offers strong user and software policy enforcement, mutlivector attack protection, and secure connectivity services. Ranging from compact, plug-and-play desktop appliances for small offices and home offices to scalable gigabit products, Cisco PIX firewalls offer a healthy combination of protection, performance and availability for information environments of all sizes. PIX firewalls are build around a proven, specially designed platform, PIX OS, avoiding possible OS-specific security holes. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls deliver multiple integrated security and networking services, including powerful application-aware firewall services, Voice over IP and multimedia security, site-to-site and remote-access IPsec VPN connectivity, intelligent access services, and extensive management solutions. Progentís network consultants can help you choose and deploy any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.

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    Progent's certified Wi-Fi experts can assist your organization to evaluate the advantages of adopting Cisco wireless controllers to manage Wi-Fi networks of any scale. Progent can help you to support and troubleshoot your existing Wi-Fi environment or help you plan and implement a smooth transition from legacy wireless controllers to current models.

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    Remote Exchange Server 2013 Online Troubleshooting

    Microsoft Exchange 2013 incorporates significant improvements to the capabilities of its predecessor Exchange 2010 and introduces important new features plus a revamped architecture. These enhancements favorably impact vital IT areas such as manageability, high availability (HA), security and compliance, cost of ownership, teamwork, extensibility, throughput, compatibility, and productivity. Progent's Microsoft-certified Exchange 2013 consulting professionals can assist your organization to understand the possible advantages of migrating to Microsoft Exchange 2013, design an efficient validation and deployment plan, and train your IT team to manage your Microsoft Exchange Server 2013 environment. Progent can also provide affordable remote consulting and support and management services for Microsoft Exchange 2013.


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