Mobile Expertise
Short Term IT Staffing for Network Support Groups
Besides offering rapid access to high-level network professionals and subject matter experts (SBEs) to help Mobile, Alabama companies to resolve discrete IT problems or longer-term projects, Progent offers temporary supplemental staffing to deliver more broadly defined services such as PC support, network administration, and Help Desk call center response. On-demand staffing can help businesses to respond to planned or surprise surges in the need for network personnel, which may result from situations such as mergers and acquisitions, site moves, technology migration, business process changes like work-from-home, disaster recovery, seasonal variations, or new regulations. Short-term staffing can also cover gaps caused by the absence of full-time staff members because of scheduled vacations, health issues, resignation, etc.
Advantages of Progent's Temporary Staffing Services Progent's short-term staffing services give organizations the versatility to respond to increases in requirements for network personnel without being saddled with the costs and delays that come with vetting and recruiting appropriate IT personnel and without the risk of increasing your full-time staff size.
Important features of Progent's temporary staffing services include:
- Fast access to proven network pros
- Easy engagement, cessation, and re-engagement of services
- Transparent extension of your in-house network support staff
- Comprehensive documentation of all services performed
- Optional escalation from Tier 1 up to Tier 3 services so even the toughest problems can be handled fast
- Close working relationship with a world-class, full-service source for IT support
Progent's shared Call Center service is a proven on-going staff augmentation option that allows IT groups to divide the responsibilities of Call Center support transparently between their full-time IT personnel and Progent's nationwide pool of IT support experts. Working as a seamless supplement of your in-house Help Desk, Progent's shared Help Desk program is a joint service solution powered by the leading group professional services platform for streamlining, service requests, generating tickets, assigning responsibility, tracking progress, and generating management reports.
Why Choose Progent?
Progent has two decades of experience providing online and onsite IT services for businesses throughout the United States. Progent’s engineers hold top certifications from Microsoft, Cisco, Apple, VMware, Citrix, IBM, and other leading vendors. Progent's cybersecurity consultants hold advanced certifications including ISSAP, CISM, and GIAC. Learn more about Progent's technology certifications.
Progent's Areas of Expertise for Mobile, Alabama Businesses
Progent's veteran roster of certified engineers offers Mobile, Alabama companies a wide array of online technical guidance and debugging services. Practice areas offered under Progent's reseller program for IT service firms include:
- Exchange Server 2019 and 365 Exchange Online Consulting
- Microsoft Exchange Server 2016 Integration
- Windows Server 2019 Integration
- Windows Server 2016 Integration
- Windows 10 Integration
- Windows 8.1 Support
- SharePoint Integration
- SQL Server Consulting
- Active Directory Integration
- Microsoft 365 Integration
- Dynamics GP Reporting
- Azure, AWS, Google Cloud
- Online IT Technical Support
- Telecommuter Support
- Cisco Network
- Juniper Expertise
- Cisco Routers Consultants
- Security and Compliance Consultants
- Business Continuity Planning
- Penetration Testing
- Firewall Setup
- Help Desk Services
- Desktop Support Services
- Colo Data Center Support
- System Center Operations Manager (SCOM) Monitoring
- System Center Configuration Manager (SCCM) Expertise
- Microsoft Access Programming
- Virtualization Management
- Hyper-V Integration
- VMware vSphere and vCenter Configuration
- Citrix XenApp Configuration
- Cisco Unified Communications Manager/CallManager
- Apple Mac and iPhone Expertise
- Smartphone Management
- Apple iPhone Integration
- Google Android Smartphone Support
- Ransomware Defense
- Backup/Restore Consulting
- Cisco IP Voice Phones and Telepresence
- Skype for Business Help
- Microsoft Teams Planning and Deployment
- Wi-Fi Access Point Configuration
- WiFi Site Surveys
Contact Progent for Short-Term IT Staffing for Mobile, Alabama Companies
To find out more about Progent's temporary supplemental staffing services for Mobile, Alabama businesses, call
An index of content::
Help Desk Remote Technical Support
Configuration Microsoft Help Desk
The Help Desk Call Center service model adopted by Progent offers small businesses an dependable option to dependence on freelance consultants by offering extensive technical knowledge accessible to numerous engineering groups, optional 24x7 availability of emergency assistance, escalation capability to top-level engineers for handling the most difficult issues, support consistency and dependability, quick follow-up overseen by veteran IT service administrators, a choice of easy-to-use ways for initiating support jobs, plus a high level of progress transparency enabled by ticket tracking and accessible via a web-based portal.
Windows and Solaris Consultant
Windows and UNIX Professional
Progent's UNIX platform support services provide small businesses and developers assistance with administering and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-powered technology. Progent offers your organization access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This broad array of experience offers you a convenient single source to show you how to create and manage a protected and robust mixed-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by combining Windows with major versions of UNIX including Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Meraki Access Point Security Online Troubleshooting
Technical Consultant Meraki MR34 Access Point
Progent's Cisco-certified Wi-Fi networking experts offer online and onsite consulting and troubleshooting services to help you to plan, install, administer, optimize, and repair wireless networks that incorporate Cisco's Meraki APs. Progent's experts can also assist you to plan and deploy hybrid networks that combine on-premises and cloud-based services and that provide seamless connectivity, enhanced security, streamlined management, and consistent performance for all your wired and wireless endpoints.
Microsoft Azure enterprise hybrid cloud solutions Consultancy
Enterprise hybrid cloud integration Consulting Services
Progent can provide advanced remote support services to help organizations connect their information networks with popular public cloud platforms including Azure and Amazon AWS. Progent can assist you to plan and manage hybrid environments that can include Windows and Linux operating systems and apps in either cloud-based solutions or in hybrid topologies that utilize local resources along with public clouds. To help you to incorporate cloud services with physical datacenters, Progent can provide a variety of public cloud migration services that include Azure enterprise hybrid cloud planning and deployment services, Amazon AWS cloud integration support, and Amazon Web Marketing Service (WMS) programming and debugging. Progent has over 15 years of experience providing advanced consulting services online, and Progent can help you successfully carry out your cloud integration initiatives quickly and affordably.
Juniper NetScreen VPN Security Consultancies
24x7 Juniper Firewalls Security Evaluation
Progent's Juniper-authorized NetScreen engineer can help your company to install and integrate NetScreen 5000 series routers, migrate from older NetScreen devices to more current Juniper products, and troubleshoot infrastructure issues in Juniper-only or mixed-technology environments.
5500 Wireless Controller Consultants
wireless controller Online Consulting
Progent can help your business to configure Cisco wireless LAN controller appliances to manage and monitor wireless networks of any size. Progent can assist you to administer and troubleshoot your existing Cisco Wi-Fi solution or implement a smooth transition to Cisco's latest Wi-Fi controller technology.
Cisco Firepower integration Remote Support Services
24 Hour Cisco Firepower URL Filtering IT Consulting
The current Cisco ASA 5500-X Family Next-Generation Firewalls with Firepower Services provide substantially more bang for the buck than Cisco's previous PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX 500 security appliances for new installations. Progent's Cisco-certified CCIE network consultants can help you to maintain your current PIX or Cisco ASA 5500 security appliances or migrate to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your business to design, configure, tune, manage and debug firewall solutions based on ASA firewalls with Firepower Services.
WSUS Specialists
Professional WSUS
Microsoft Windows Server Update Services allows IT administrators to install and track the latest Microsoft patches and security releases to Windows Server 2000, Microsoft Windows Server 2003, and Windows XP platforms. By using Microsoft Windows Server Update Services, network support staff can completely and effortlessly manage the installation of patches that are released via Microsoft Update to servers and workstations in a company. Progent can assist you with technical details of the initial setup of Microsoft Software Update Services such as planning the Microsoft SUS deployment, configuring client's computers, establishing the Group Policy parameters, and ensuring your Microsoft SUS Group Policy Object is linked to an Active Directory container that makes sense for your network environment.
Microsoft Exchange Technology Consulting Services
Microsoft Exchange 2000 Specialist
Progent is one of the most qualified information technology consulting firms for integrating email and messaging systems based on Exchange 2000 Server. Progent is skilled in helping small and mid-size businesses derive the full advantages of Exchange Server 2000 for typical scenarios including updating from Exchange 5.5, moving from an ISP-based or POP3 e-mail system, and jobbing out your Exchange 2000 Server administration.
Windows Mobile 7 Professional
Activesync Specialists
Progent’s consultants provide expertise in a variety of disciplines related to mobile connectivity including network topology, Activesync, wireless security, mobile e-mail, Microsoft Windows Mobile, Research in Motion Blackberry, and mobile software development. Progent's Microsoft certified professionals can save your business time and expense by using their wireless experience to show you how to select and integrate mobile networking technologies that fit the needs of your business. Progent can also tune your IT architecture so that wireless handhelds perform more reliably.
Anti-Spam Reseller
Installation support Antispam
Email Guard from Postini provides continually updated spam and virus filtering, data filtering, and protection from email-based DHA attacks and denial of service attacks. Progent is a Postini partner and service specialist. If your organization is too small to qualify for a standard Postini license, you can still have the use of Postini’s Perimeter Management technology through Progent’s E-Mail Guard spam filtering and anti-virus aggregation offering. Progent’s certified e-mail security professionals can show you how to develop an email defense strategy that incorporates spam filtering and anti-virus products and processes.
Microsoft Dynamics GP Support and Help
Dynamics GP Web Services Consultancy
Progent's expertise providing Microsoft .NET services and Microsoft SQL Server consulting, and Progent's application development experience with Microsoft VBasic, XML, and other developer tools enable Progent to design specialized mission-critical applications and eCommerce solutions that integrate transparently with Dynamics GP Software. Progent's Dynamics GP management reporting services can show you how to design reports that allow you to analyze your business more effectively, transforming uncooked information into useful insights into your business.
Microsoft Outsourcing MOM 2007
Urgent Comprehensive Event Management Online Technical Support
Small to middle size businesses can now enjoy all the advantages of Operations Manager 2007 and also have quick access to Progent’s Microsoft and Cisco certified IT consulting experts. With Progent's economically priced network support programs, mid-size businesses can choose a basic co-sourcing package built around Microsoft Operations Manager 2007 with server monitoring, reporting, Help Desk and online service or a complete round-the-clock outsourcing solution. Progent offers expertise in Microsoft System Center Operations Manager to provide small and midsize company information systems enterprise-class reliability, protection and performance.
24-7 Configuration Aironet Wave 2 AP
Aironet 1800 Access Point Network Consulting
Progent's certified wireless networking experts can help businesses of any size to design, implement, administer and troubleshoot Cisco Aironet wireless access point environments to achieve the throughput, coverage, density, expandability, security compliance and manageability needed for seamless connectivity between Wi-Fi and wired network infrastructure. Progent offers efficient remote and onsite consulting services for legacy and current 802.11ac Aironet APs and Progent can assist you design and manage wireless solutions that include indoor and outdoor/industrial Aironet Wi-Fi access points.
24-Hour Nagios for Linux Technology Professional
MRTG for Linux Consult
Nagios and MRTG are useful, free monitoring tools that operate under Linux and can be deployed to analyze UNIX/Linux networks, Microsoft Windows systems, or multi-OS systems where Linux and MS Windows run side by side. Nagios lets network managers to monitor system services including SMTP, HTTP, SSH, and NNTP. Multi Router Traffic Grapher allows you to graph the bandwidth in and out of SNMP network appliances including servers, routers, and switches. Progent's system monitoring engineers can show you how to utilize both these utilities to streamline and repair your computer network.
Aironet Remote Support Services
Support and Setup Aironet 802.11ax Wireless
Progent's Cisco-certified wireless consultants can help businesses of all sizes to design, deploy, manage and repair Cisco Aironet Wi-Fi access point solutions to provide the performance, coverage, capacity, expandability, security compliance and ease of management required for transparent connectivity between Wi-Fi and wired networks. Progent offers affordable remote and on-premises support for both end-of-life and current 802.11ac Aironet APs and Progent can help your business design and maintain wireless solutions that include indoor and outdoor Aironet access points.
Technology Consulting Aironet
Aironet Access Point Security Support and Help
Progent's Cisco CCIE-certified wireless network experts offer remote or on-premises integration and debugging services to help your organization to plan, implement, upgrade, optimize, manage and debug Aironet Wi-Fi access point environments of any scale or topology. Progent's Cisco Wi-Fi controller consultants can also help you to combine your Wi-Fi ecosystem with your wired network infrastructure and cloud-hosted resources to build a seamless enterprise connectivity foundation that is easy to manage and expand. Progent also can provide affordable wireless site surveys to assist you to decide the most appropriate selection, location and setup of Aironet wireless access points to accommodate your unique office design, building structure, and anticipated workloads.
Exchange 2000 Migration
Top Expert Microsoft Certified Exchange Server 2000 Specialist
Progent is one of the most expert information technology support firms for creating e-mail systems based on Exchange 2000 Server. Progent specializes in helping small companies get the full advantages of Exchange 2000 under typical situations such as updating from Exchange 5.5 Server, migration from an ISP-based or POP3 e-mail environment, and using managed services for your Exchange 2000 administration.
Remote Workforce IP Voice Support and Setup
At Home Employees IP Voice Remote Technical Support
Progent can help small and medium-size companies to implement IP voice platforms to provide their at-home workforce the benefit of transparent extensions of the company phone system.
Antivirus Subscription
Technical Support Services Postini
E-Mail Guard is Progent's affordable spam filtering and virus defense managed service that gives small companies enterprise-quality protection from spam, viruses, directory harvesting, and other forms of e-mail-based assaults on computer systems. E-Mail Guard is based on Postini's Perimeter Manager, a comprehensive library of web-managed spam filtering and virus defense services that stop email attacks before they can penetrate the corporate firewall. Perimeter Manager also lets administrators track and manage their email systems, irrespective of server vendor, hardware technology, or data center location.
Amazon Marketplace Web Service programming Reports
Amazon Marketplace Web Service programming Coding
Amazon Marketplace Web Service (Amazon MWS) is an integrated collection of APIs that enables Amazon sellers to streamline their operations by automating crucial sales activities including listings, orders, shipments, inbound and outbound fulfillment, and finances. By tapping into Amazon's vast online ecosystem and automating their sales processes, merchants can broaden their reach, lower their operating costs, accelerate response time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service developers can collaborate with your development staff and provide programming, workflow integration, project management support, and training so you can shorten development time and costs and speed up your return on investment.
Immediate Consulting Services Windows Server Essentials Hyper-V Replica
Professionals Windows Server Essentials Remote Web Access
Microsoft Windows Server Essentials is a value-priced, versatile operating system that enables small businesses to transition from the traditional physical in-house datacenter to the modern hybrid computing model that combines both local and cloud-based software and infrastructure. Progent's consultants can provide cost-effective remote consulting and troubleshooting for Microsoft Windows Server Essentials. Progent can assist you to determine the potential productivity and cost benefits of moving to WS 2012 R2 and adopting a hybrid on-premises/cloud model for your network ecosystem. Progent offers comprehensive project management support so you can plan and carry out a smooth migration to Windows Server 2012 R2 Essentials, Microsoft Office 365, and other Microsoft Cloud platforms and services. Progent can also provide continuing consulting help, technical support, and training.
Help and Support Cisco Routers
Remote Troubleshooting Edge Routers
Cisco offers an extensive array of routers that includes appliances designed to provide the security, bandwidth, and availability demanded by customers ranging from small businesses to global enterprises. Cisco routers include support for redundancy, transparent failover, and backup power for improved fault tolerance and network availability. Progent can help you select and configure Cisco routers to build a solid infrastructure for your IT system and to make it easy to grow as you support new users, open new offices, install new services, open your network to customers and partners, and manage an increasingly mobile workforce. Progent offers help with a range of routers based on Cisco's IOS platform, including the Cisco 800 family of small business VPN routers, Cisco 2800 and 3800 Integrated Services Routers, Cisco 1900 and 4000 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge applications, CRS Carrier Routing System for the network core, plus older 3600 and 3700 Routers.
Exchange 2019 Disaster Recovery Network Consultants
Exchange 2019 DLP Computer Consulting
Progent can assist your organization in any phase of your upgrade to Exchange 2019 including deploying Windows Server 2019 as a host for Exchange; designing high availability system topology for a local, cloud-based or hybrid environment; migrating mailboxes; designing and implementing Hyper-V virtualization; setting up hardware load balancing; configuring Database Availability Groups (DAGs) with MCDB caching; setting up Skype for Business 2019 for cloud voicemail; integration with SharePoint Server or SharePoint Online; preparing firewalls; integration with Microsoft Office 365; and setting up Outlook clients.
Urgent Consultants Windows Server 2019 Encrypted Networks
Windows Server 2019 Windows Defender ATP Network Engineer
Progent's Microsoft-certified Windows Server 2019 experts can help your organization to plan and carry out a cost-effective migration to Windows Server 2019 using existing system architecture or a new cloud-based or hybrid deployment model. Microsoft Windows Server 2019 offers significant improvements in scale, performance, ease of management, virtualization, security and compliance, hybrid on-prem plus cloud deployments, availability, and Linux support.
Microsoft Consulting Best Practices IT Consulting Firm
Network Consultant Microsoft Consulting Best Practices
Progent’s team of Microsoft and Cisco Certified consultants average more than a decade of real-world industry background, at the front lines of IT support, executing a broad range of IT projects for an extensive array of customers. Each Progent consultant shares a refined set of personal best practices which are combined into shared leading practices standards that Progent instills in its support staff. This means that you get not just world-class IT skills, but also a consultant with proven approaches for applying technical knowledge to fix real-world IT problems quickly.
Cisco ASA and VMware Remote Troubleshooting
Firepower Management Center Consulting
Progent’s certified Cisco network security consulting professionals provide high-level PIX Firewall and ASA Firewall consulting services covering architecture, integration, and support of Cisco firewall and Cisco security technology. The PIX and ASA Series of Cisco firewalls delivers robust user and application policy enforcement, sophisticated attack defense, and safe access services. Ranging from economical, easy-to-install desktop appliances for small and home offices to scalable gigabit products, Cisco PIX and ASA Firewalls offer advanced protection, performance, and high reliability for network environments of any size. PIX Firewalls and ASA Firewalls are based on a proven, specially designed platform, minimizing possible OS-specific security holes.
Aironet 1500 Access Point Online Consulting
Online Help Aironet Outdoor APs
Progent's Cisco CCIE-certified wireless network infrastructure consultants can provide remote or onsite integration and debugging services to assist you to design, implement, update, tune, administer and debug Aironet wireless access point environments of any scale or topology. Progent's Cisco Wi-Fi controller consultants can also assist you to combine your Wi-Fi environment with your wired network infrastructure and cloud-hosted resources to create an enterprise-wide connectivity foundation that is easy to manage and expand. Progent also offers affordable wireless site surveys to help you to determine the most appropriate selection, placement and configuration of Aironet Wi-Fi APs to work with your unique office design, construction, and expected network traffic.
