UNIX, Linux, Solaris, and Apple Mac OS X Phone-based Technical Support for
Mobile Small Office IT Networks
For small and midsize companies located in Mobile or anywhere in Alabama, Progent offers help for information systems powered by UNIX or Linux or for environments that feature a combination of UNIX and Microsoft Windows technology. Progent has provided remote support to companies in every state in the U.S. (Refer to Progent's customer testimonials). Progent also offers the consultation Cisco CCIE engineers for challenging connectivity problems, plus the assistance of CISA and CISM-accredited security consultants to handle advanced security design and disaster recovery preparedness.
Progent's remote support services offer excellent leverage because they have the practical background and the advanced technology to solve most network issues quickly. Efficient support lowers direct costs because solutions require fewer billable consulting minutes. Online support also eliminates the cost of dispatching a consultant to your site. Your company saves even more with indirect expenses by minimizing or avoiding system outages and related losses resulting from business disruption, disgruntled clients, idle employees, and de-focused executives.
Progent's pricing policy for remote help is designed to maximize the impact of your IT service dollar. Progent charges per minute for telephone-based assistance, so you owe only for the support that you receive. Unlike many online service firms, Progent imposes no service activation surcharge or minimum payments. Progent's per-minute billing unit and clean model for billing avoid scenarios where fast solutions manage to end up as substantial invoices. Progent's penchant for solving problems quickly translates into your business spending less cash.
Progent's Remote Service Technologies
Through years of experience, Progent has refined a set of customized technologies and field-proven processes that promote the highest level of efficiency for remote consulting and troubleshooting for small and midsize business IT networks. Progent offers safe Virtual Private Network support for gateways from multiple leading sources including Microsoft, Cisco, Juniper, Sonicwall and Checkpoint. Secure VPN connectivity enables the experts of Progent's remote service group to communicate with your company's network remotely without compromising network security.
Progent's proprietary technical support reporting system keeps extensive records of the support that Progent's clients have received. Progent's team engineers have access to the records of support rendered to every Progent client by every Progent consultant. This archive of anomalies and fixes is organized as an easily retrievable internal knowledge base that permits Progent's online support engineers to communicate their knowledge company-wide to ensure that the effectiveness of Progent's technical support improves over time. Progent's advanced accreditations and close associations with important industry leaders including Cisco and Microsoft permit access to additional extensive support knowledge bases and allow quick access to manufacturers' internal engineering staff so Progent's remote service specialists can determine the most efficient resolutions promptly.
Get Online UNIX/Linux, Solaris, or macOS and OS X Computer Support from Progent
To access Progent's remote services in Mobile or anywhere in Alabama or to learn more about Progent's online support programs, call Progent at
Phone-based Technical Support Services Offered Progent
Progent's online consulting engineers possess advanced credentials in an extensive array of products and technologies. This breadth of technical skills allows Progent's consultants to address virtually any problem that may crop up in a small company network. Certificates earned by Progent support experts in UNIX-family technologies include Sun Certified Network Administrator, Red Hat Certified Engineer, Red Hat Certified Technician, Apple Certified System Administrator, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Cisco credentials awarded to Progent service experts include Cisco Certified Internet Expert in Routing/Switching, Security, and Voice, plus Cisco Certified CCNP, Network Associate, Security Professional (CCSP), Voice Professional, and Design Associate.
To support businesses with mixed-operating system networks, Progent also offers the services of engineers who have advanced Microsoft certifications including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Application Developer (MCAD). Progent's security experts include Certified Information Security Manager (CISM) Engineers, CISSP network security experts, and CISSP-ISSAP engineers.
Remote technical services Offered by Progent to clients in Mobile and anywhere in the state of Alabama include:
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UNIX/Linux, Sun Solaris, and Apple macOS and OS X Expertise
Progent's UNIX, Linux, Solaris, and Apple macOS and OS X online support services address a wide range of computer technology including network architecture, messaging systems, network and operational security, UNIX/Linux and Windows coexistence, virtual server products for server hardware economization and simplified management, and transitioning from older systems to current MS Windows or Linux-based solutions. Progent's team-oriented approach to resolving network problems enables quick escalation, if necessary, to consultants with appropriate experience to handle challenging situations. This accelerates solutions of urgent problems, minimizes lost productivity, and cuts support expense.Progent's UNIX and Linux consultants can provide urgent online assistance for resolving anomalies affecting UNIX, Linux, or Solaris systems based on popular variants of UNIX such as:
- Apple macOS and OS X
- Sun Solaris
- IBM AIX
- HP-UX
- BSD
- SCO UNIX
- Silicon Graphics IRIX (SGI/IRIX)
- RedHat
- SUSE
- Debian GNU/Linux
- Slackware
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Contact a Cisco Certified Internetwork Expert (CCIE) for High-level Network Troubleshooting
The Cisco Certified Internetwork Expert certification is the top accreditation for networking engineers, and validates a consultant's technical knowledge at the master level. Cisco CCIEs know how to resolve even the most stubborn issues encountered in network infrastructure planning, deployment, management, protection, and troubleshooting. Cisco qualified CCIEs work on a privileged basis with Cisco's in-house support staff in isolating problems with Cisco IOS network management tools and developing workarounds or identifying software patches. Cisco CCIEs represent an excellent cost-effectiveness because their depth of expertise allows them to find solutions for the most difficult problems quickly. In common instances, less experienced service providers can wrestle for many hours or days with the same tasks that a CCIE can resolve in a few minutes.
Few service providers make Cisco-qualified CCIEs accessible to help small and mid-size companies. Progent can provide fast telephone contact with a Cisco-qualified CCIE so your company can get immediate assistance for complex network problems that are hurting worker efficiency but are beyond the comfort zone of your ordinary network maintenance providers. Progent's Cisco-qualified CCIE engineers can communicate with your environment by means of advanced remote troubleshooting technology to perform efficient, safe, and economical analysis and repair.
Progent's Cisco-qualified CCIEs offer assistance with the complete line of Cisco's top-selling family of connectivity devices including PIX 500 Series Firewalls and ASA 5500 Series Firewalls, the Catalyst FWSM modules, secure high-speed and integrated services routers, Aironet wireless access points and bridges, Meraki cloud-managed Wi-Fi APs, wired and wireless Voice phones and systems, Catalyst Series switches, as well as Virtual Private Network (VPN) products.
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Authorized MS Windows Expertise
Progent's Microsoft-expert online service experts can provide computer system troubleshooting and consulting help for the complete line of Microsoft server platforms. Progent is a Microsoft Certified Partner and can provide your company the assistance of support professionals who can assist your company with a broad range of platform support such as
Windows Server 2012 R2 integration,
Windows Server 2008 installation,
Microsoft Exchange Server 2019 integration,
Microsoft Exchange 2016 planning and deployment, Microsoft Exchange Server 2013 consulting,
Exchange 2010 maintenance,
SharePoint Server 2016 migration consulting services,
SharePoint 2019 planning and deployment,
Microsoft Skype for Business Server migration consulting, Lync Server 2013 integration and Microsoft Communications Server troubleshooting, Forefront TMG administration and ISA Server 2006 migration, Microsoft SQL Server 2019 integration expertise, Microsoft SQL Server 2017 expertise, SQL Server 2016 migration and development, and SQL Server 2014 support,
Systems Center Operations Manager resource monitoring and reporting,
Project Server and Server Online planning,
SBS Server 2011 support, and
Windows Essentials migration and cloud integration.
Progent in addition offers a wide range of remote desktop support such as Windows 7 integration, preparing for to 64-bit workstation applications, integrating Microsoft Office 2010, and automating PC desktop image creation.
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CISM and CISSP Certified Network Security Professionals
Progent's accredited CISSP and ISSAP network security engineers can provide a range of system protection services to strengthen the immunity of your UNIX/Linux, Sun Solaris, Mac or Windows environment against attacks or assist you to clean up rapidly after a serious breach. Security consulting services available from Progent cover comprehensive security audits using utilities such as GFI LANguard Network Security Scanner, AMAP Application Scanner, and products from Metasploit and Nikto; rapid recuperation from virus and worm assaults; integrating firewalls; establishing secure architectures for remote and mobile access; protecting your email system from viruses, spam and directory harvest attacks; and managing round-the-clock network monitoring.
- Hybrid Cloud Integration
Progent can provide advanced remote support services to help businesses of any size connect their networks with popular public cloud platforms including Microsoft Azure and Amazon Web Services (AWS). Progent can assist your it team to plan and manage hybrid ecosystems that support Windows and Linux systems and apps in either cloud-centric systems or in hybrid architectures that seamlessly combine physical resources along with public cloud services. To assist you to incorporate public cloud services with networks, Progent can provide a range of public cloud migration support services such as Office 365 Exchange Online integration with on-premises Exchange, Azure hybrid cloud integration, Amazon Web Services hybrid cloud integration support, Amazon Web Marketing Service development and troubleshooting, and Google Cloud Platform (GCP) planning and integration consulting. Progent has over 20 years of background delivering advanced consulting services remotely, and Progent can help you successfully carry out your cloud migration initiatives quickly and within your budget.
Progent offers the skills of seasoned online consulting experts for contract projects that small companies often request. Billing charges for longer-term development or consulting projects are determined based on the level of expertise of the consultants assigned. Progent's background in these special fields of computer technology allows clients to execute critical initiatives within budget and on time. Progent's project-based online engineering services include:
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Call Center Support
Progent's Help Desk service options for small businesses with environments based on UNIX/Linux, Solaris, macOS and OS X, Cisco, or Microsoft platforms include full-service Call Center outsourcing, Virtual Helpdesk support services, and Help Desk consulting. Progent's Standard Call Center services are well suited for smaller organizations who don't have the budget to create an in-house Help Desk but who require quick communication with an efficient Help Desk Call Center with professional phone support plus the in-depth expertise to escalate complex trouble tickets to advanced consultants.Progent’s shared Help Desk services make it possible for your IT organization to share the load for Help Desk services seamlessly between your in-house IT team and Progent's large roster of certified desktop support engineers and subject matter experts. Progent’s shared Help Desk service is a collaborative support solution built around the top PSA tool for handling end-user service requests, ticketing, responsibility, status tracking, and reporting.
Progent's Help Desk Call Center consulting services can support you in creating an efficient new Help Desk or improving your current organization, evaluating or customizing Call Center software products to handle the special demands of your business, or adding temporary phone support personnel to supplement your internal Call Center resources to handle unusually busy scenarios like software transitions, major updates, or installing brand new applications.
Progent's Help Desk staff of seasoned information technology experts gives your workers in Mobile or anywhere in the state of Alabama rapid contact with an effective technical support resource with years of experience offering telephone-based consulting and online troubleshooting for computer environments based on UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft products. Progent's concentration is to give the Call Center perception as a key contributor to business performance, and Progent's goal is to fix rather than simply annotate network issues.
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Applications Services: Training, Custom Programming, and Troubleshooting
Progent's Applications Experts Group offers remote advanced consulting support and training in specific application fields that include ERP, MRP, custom financial systems, and Customer Relationship Management. Progent also can provide consulting, programming, and education for popular Microsoft business applications such as Microsoft CRM, MS Project, Microsoft Office Word, and Microsoft Excel. To learn more information on Progent's expertise, customization, and education services for UNIX/Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, refer to Progent's Applications Experts Services.Progent's Apple Mac consultants can support the artistic elements of Mac environments by providing phone-based consulting support and education in graphics, sound, and video. Progent's consultants can provide help in a large selection of Mac applications such as Adobe Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent's Mac experts can also assist you with special procedures such as capturing or digitizing audio or video or building an audio/video post production studio.
Online Network Monitoring Support
Progent offers businesses in Mobile, or anywhere in the state of Alabama, online network and server monitoring support based on Microsoft Operations Manager IT infrastructure monitoring and reporting, customized by Progent to fit your business so that your computer maintenance is proactive and automated. By detecting looming issues before they evolve into full-scale emergencies, system monitoring can head off disruptive and expensive network failures. Progent can also use network monitoring tools such as Nagios and MRTG to diagnose UNIX, Linux, Solaris, or Apple macOS and OS X environments, Microsoft Windows environments, or systems powered by a mix of platforms.
To get in touch with Progent about emergency online support with UNIX, Linux, Solaris, or macOS and OS X networks, go to Progent's Nationwide Phone-Based Help, telephone
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- Top Rated Red Hat Linux, Sun Solaris, UNIX IT Consulting Mobile Bay, Alabama
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An index of content::
24-Hour Small Business Network Consulting Group Company-wide Standards for Best Practices
Microsoft Solutions Framework Project Methodology Consultancy Firm
Progent’s staff of Microsoft and Cisco Premier Certified consultants average longer than ten years of real-world professional experience, at the forefront of network service, performing a broad range of IT projects for an extensive array of businesses. Each Progent support professional shares a proven collection of personal best practices that are combined into shared leading practices standards that Progent instills in its consulting team. This means that you get not only world-class technical capability, but also a consultant with field-tested approaches for using computer knowledge to repair real-world network problems efficiently.
Customer Relationship Management Support
CRM Online Support
Microsoft Dynamics Customer Relationship Management helps mid-market companies build profitable client interactions. Integrated Sales and Customer Service components allow employees to share information to help improve sales success and offer steady, effective customer service. Progent can configure the optimal server and communications environment, including mobile wireless connectivity, to support MS CRM, and Progent's Experts Team can supply your company with a certified MS CRM professional who can show you how to combine Microsoft Dynamics CRM with your sales or customer service data.
Cisco Telepresence Consulting
Remote SCOPIA Video Conferencing Specialist
Progent can provide the expertise of a senior specialist with years of experience installing, maintaining, and upgrading video conferencing systems from leading suppliers such as Cisco/TANDBERG, Polycom, and LifeSize. Progent can coordinate with your in-house network support group, your Internet Service Provider, and your video conferencing platform supplier to help your company increase the strategic value of your telepresence ecosystem.
Specialists Microsoft Windows 10
Windows 10 Configuration Online Troubleshooting
Progent's Windows consultants can assist organizations of any size to assess Windows 10 or to upgrade to Windows 10 from any older version of Microsoft Windows. Online and on-premises assessment and migration support for Windows 10 available from Progent's consultants include Return on Investment estimates, project coordination, compatibility testing, pilot systems, virtualization strategies, Cloud and hybrid solutions, mobile management, teleworker access, data and identity security, streamlined provisioning and management, network design, Wi-Fi support, disaster recovery planning, webinar training for network management personnel and users, and ongoing consulting support.
Largest Computer Engineer At Home Workforce VoIP
IT Consultants Remote Employees VoIP
Progent can assist small and mid-size organizations to configure IP voice solutions to give their teleworkers the advantage of virtual access to the company phone system.
System Center 2016 Migration IT Services
On-site Support System Center 2016 Azure Integration
Small to mid-sized businesses can now enjoy all the benefits of System Center Operations Manager and in addition have quick access to Progent’s Microsoft and Cisco Certified network support experts. With Progent's affordably priced network support programs, small and midsize organizations can choose a simple Microsoft System Center Operations Manager-based co-sourcing package with server monitoring, reporting, Help Desk and remote service or a comprehensive round-the-clock outsourcing package. Progent supports System Center Operations Manager to provide small business networks world-class availability, protection, and performance.
Virtual Service Desk Troubleshooting
Microsoft and Cisco Online Support Service Desk Sharing
Progent's Network Help Desk Outsourcing Services for PC desktop technical support are intended especially for small businesses who need fast availability of a Help Desk Service Center with expert phone support and effective escalation capability but who have to work within a modest information technology budget. Important components of Progent's Help Desk Outsourcing Support Services include: Helpdesk Support, Optional Remote Access Support, Initial System Evaluation, Problem Escalation, Virtual Helpdesk Services, Per Minute Billing, and Help Desk Call Center Applications Recommendation and Deployment.
System Center MOM Consulting Services
Application Monitoring Consultant
Even if your business has a minimal network services staff and a limited technology budget, your information network can still feature the same high availability and performance that once needed a substantial in-house service organization. Progent's 24x7 Network Support Services for small businesses combine the experience of skilled Microsoft-expert and Cisco-certified network consultants, the most recent system management products for proactive monitoring and alerts, and economical service packages such as a help desk call center to keep your mission-critical network applications and hardware operating.
Integration Consulting Network Management
Network Management Small Business Computer Consulting Firm
Progent's Cisco-Premier network management engineers can help you to use Cisco's management utilities along with a variety of powerful third-party applications to create a complete network management strategy in order to keep your environment operating reliably, conserve limited resources, protect your data, recover rapidly from hardware breakdown or deliberate attacks, and allow you to expand or reassign network resources sensibly and economically as your company evolves.
24-7 SharePoint 2010 Help and Support
Technology Consulting SharePoint Foundation
Progent's Microsoft engineers can provide cost-effective remote support and development services to assist you to plan, deploy, administer, and maintain SharePoint 2010 installations that can involve web pages that can function as intranets, extranets, document and media management applications, blogs, data warehouses, business information systems, enterprise search, workflows, and other tools to support and enhance teamwork. Progent can help you integrate SharePoint 2010 with Microsoft SQL Server and with other data sources as well as with Microsoft's popular desktop programs including Office Excel, Word, Outlook, and Project. Progent can help your business to upgrade from previous releases of SharePoint or adapt a multi-vendor mix of web technologies into a consolidated and easy-to-manage SharePoint 2010 environment.
Consultant Services Network Support Resale Programs
Sales Assistance for Network Support Integration Services
Progent offers a selection of programs that allow single consultants or groups to profit by becoming referrers, sales agents, or resellers of Progent's technical support services and network consulting. Options include performing as a sales agent for Progent-branded consulting or taking advantage of Progent's consulting engineers under your own service brand as a transparent arm of your network services company.
24 Hour Hybrid Office 365 Exchange integration IT Consultants
Microsoft Certified Exchange Online Archiving Support
Progent can assist you to evaluate the wealth of subscription options offered with Office 365 and configure your information network with Office 365 so you derive maximum business value. Progent offers expertise with multi-vendor environments that include Windows, macOS, and Linux software. Progent can also help your business to build and maintain hybrid networks that transparently integrate on-premises and cloud resources.
Microsoft Certified Intune and Android Network Engineer
Microsoft Expert Professional Intune Policy Settings
Progent's Microsoft-certified Intune consultants can assist you to assess the business case for adopting Intune for managing your mobile devices including laptops, phones, and tablets based on Windows, Apple iOS, and Android. Progent's Intune consultants can help you to configure security policies, set up pilot systems to evaluate the appropriateness of Microsoft Intune for your environment, install Intune across your enterprise, integrate Intune with SCCM for unified change management, and provide ongoing support for your Intune deployment.
Work from Home Network Infrastructure Support
At Home Employees Network Infrastructure Network Engineer
Progent can help small and mid-size businesses to plan, deploy and troubleshoot the network infrastructure needed to support a remote workforce.
Windows 2000 Server Onsite Technical Support
Windows Server 2000 Upgrading
Progent's certified Windows 2000 consultants can show you how to optimize the capability of your existing Windows 2000 Servers and can streamline system administration, provide technical support and repair, and strengthen security. Progent can also show you how to design, justify, and execute a plan to migrate from Microsoft Windows Server 2K to Microsoft Windows Server 2003. Progent is experienced in designing test programs to reduce the obstacles associated with migrating to Windows Server 2003 by uncovering potential hardware and software compatibility problems.
Firewall Configuration Palo Alto Networks Panorama
Palo Alto Networks PA-7000 Series Firewalls Protection
Progent's Palo Alto Networks firewall consultants can help you select, configure, and manage Palo Alto Networks PA-Series firewalls to provide a next-generation cybersecurity environment that spans your on-premises and cloud-based resources and protects all users at any location with any endpoint device.
Consultancy PXE evaluation Lab
System Pilot Testing Lab Services
The Progent Test and Training Lab at the QTS Data Center can be used for piloting mission-critical applications, creating efficient system upgrade methodologies, assessing and tuning performance, planning or verifying disaster recovery strategies, mitigating compatibility problems, and building training systems for the latest products and technologies. For Progent clients without sufficient in-house resources to assemble effective test systems, the lab reduces capital costs and engineering risk while keeping vital network initiatives on schedule.
Microsoft Certified Visual Basic Development Group
Top FRx IT Consultant
Progent’s team of expert software programmers, relational database architects, and program management consultants can assist large businesses to complete development projects for Windows, Linux/UNIX, or Web applications. Progent's co-sourcing services include access to seasoned program managers for advanced planning and project co-ordination or Progent can help customers fill in expertise gaps by offering database designers and software programmers experienced in developing RDBMS applications powered by SQL Server, Oracle, or MySQL. Progent's SharePoint Server experts can assist clients to integrate SharePoint with additional applications like Microsoft SQL and Office Excel to create data-driven intranets and web portals. Progent also can provide expertise with web development technologies and can help clients to build, expand, troubleshoot, or port web-based applications to take advantage of the most current web technology.
Consulting Services Time Machine Backup
Apple Time Machine Backup Consultancy
Progent offers economical online access to IT engineers with expertise in a broad array of products and services that deliver solutions for protecting Microsoft Windows, Mac, and Linux physical and virtual servers and desktops as well as notebooks and smartphones. Progent offers help for all major backup platforms including Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist, CrashPlan PRO, Double-Take Backup, Mozy, Retrospect, Apple Time Machine, VMware Data Recovery, and Solaris FLARs. Progent can assist you to install, upgrade, or troubleshoot backup solutions for a range of topologies including on-premises, remote, cloud-based, or a mix.
Computer Consultants SQL Server 2019 on Linux
Best Support Services SQL Server 2019 Big Data Cluster
Progent's certified SQL Server 2019 consultants can help you to assess the business case for migrating to SQL Server 2019 and can provide rapid online or on-premises contact with experts in system planning and integration, application programming, database administration, and network security.
Urgent Professionals Citrix XenApp Application Delivery
Citrix Virtual Windows Applications Consultant Services
Progent's Citrix-certified experts can help your business to design, implement, administer, and support a virtualized application delivery and management system based on XenApp. Progent's Cisco-certified CCIE network consultants can help you optimize your infrastructure for delivering server-side and client-side applications, and Progent's datacenter support consultants can assist you to administer and maintain a remote datacenter that offers high availability, enhanced protection, and fast recovery.
Top Rated Small Business Design
Small Business Small Business Networking
Progent is a pioneer in affordably providing enterprise-class network help to small businesses. Progent's achievement in addressing the IT support requirements of the chronically underserviced small business sector is the combined result of major technical and operational innovations that have eliminated much of the conventional costs out of administering network service, added unprecedented professional skill into the support mechanism, and dramatically accelerated the repair process.
Hybrid Exchange Online and Exchange on-premises Specialist
Top MCSE Expert Certified Remote Troubleshooting Office 365 integration with on-premises environments
Office 365 is Microsoft's extensive suite of client productivity apps and cloud-hosted services offered on a monthly or annual subscription basis. Office 365 apps and cloud services are offered in an array of subscription plans intended for markets ranging from students and households to global enterprises. Progent offers fast and affordable online access to specialists with expertise in Microsoft, macOS, iOS, and Google Android platforms. Progent can help your business to understand the many subscription options available with Office 365 and configure your information network with Office 365 so you derive maximum business value. Progent supports cross-platform environments that include Windows, macOS or OS X, and Linux technology. Progent can also help you to build and maintain hybrid networks that seamlessly combine on-premises and cloud products and services.
Private Cloud Solutions Consultants
Private Cloud Hosting for Virtual Data Centers Engineers
Progent's ProSight Virtual hosting services offer small and midsize companies a variety of advantages such as lower capital costs, savings on operational costs, better management focus, world-class security, greater availability, and regulatory compliance.
Integration Company Microsoft and Apple Mac Desktop
Microsoft Mac and Linux Desktop Troubleshooters
Progent offers a broad array of cost-effective support services to help you to deploy, configure, troubleshoot, and manage workstations and notebooks based on Microsoft Windows, macOS and OS X, or various versions of Linux. Progent can provide on-premises or remote help for single machines or laptops or help your business to design and implement a company-wide rollout of new or updated operating system software and business applications. Progent can also supply engineers and technicians to help you to plan for and implement an office move or merger designed to cause minimal interruption to your business.
Server Virtualization Setup and Support
After Hours Server Management Online Support Services
Server growth wreaks havoc on IT budgets and management resources. Server reduction via a virtual architecture promises lower TCO of servers and faster return on investment, more efficient utilization of servers, streamlined operations, increased network availability, and easier manageability. Common uses for virtual servers include resource consolidation, low-cost hosts for mission-critical legacy applications running on obsolete operating systems, and affordable quarantine of software development or evaluation systems from on-line systems.
Co-Location Information Technology Consulting
Colocation Center Specialists
Colocation sites allow companies to share world-class data centers for housing computer hardware that runs mission-critical applications. Progent's Microsoft and Cisco premier consultants can assist your small business with all aspects of your colocation strategy such as choosing and moving to a colo site, designing network architecture, specifying hardware, on-site and remote troubleshooting, establishing offsite network management, and training your IT personnel.
Emergency Consulting Services SQL Server 2019 Migration
SQL Server 2019 and Power BI Computer Consultants
Progent's certified SQL Server 2019 experts can help you to evaluate the advantages for migrating to SQL Server 2019 and can deliver rapid remote or on-premises access to consulting experts in solution design and integration, application programming, SQL Server management, and network security.
Support and Integration Offsite Workers Cloud Integration
Technology Consulting Offsite Workers Cloud Integration
Progent can assist small and medium-size companies to provision their home-based workers with seamless integration with cloud resources.
Mid-sized Business Consulting Firm
Support Firms Midsized Business
Progent provides IT support for medium size companies with 100 to 250 system clients. The mid-size business or work group has typically been an underserved segment of the market for network support services. The overhead and service access practices of large outside support organizations make them excessively expensive for the ordinary mid-size company or small medium business (SMB), which commonly has a minimal IT budget with which to support an information network whose complexity and sophistication are often similar to the information systems of much larger companies. Progent's support delivery model, which takes great advantage of remote service, virtual network technology and 24x7 server monitoring, significantly reduces the IT support costs of a small-medium business while providing the small company with enterprise-level support from professional, IT consultants knowledgeable in a wide range of small business technologies. If your mid-sized company or small business is searching for levels of network help needed for a mid-size organization without paying big-company costs, contact Progent.
Microsoft ISA Server Specialist
Microsoft ISA Server On-site Technical Support
Progent's Microsoft-certified Forefront Threat Management Server 2010 and Internet Security and Acceleration Server 2006 experts can help you to plan, deploy, and manage an implementation of TMG 2010 or Internet Security and Acceleration Server 2006 on your information system that delivers the firewall security, speed and ease-of-use that your company needs.
Helpdesk Sharing Online Support Services
IT Consulting Co-managed Help Desk
Progent’s Co-managed Help Desk service allows your IT organization to share responsibilities for Help Desk support transparently between your IT staff and Progent's large roster of certified desktop support engineers and subject matter experts. Progent’s Help Desk Co-management service is an advanced support solution based on the leading shared professional services automation (PSA) tool for managing service requests, ticket lifecycle, ownership, status tracking, and reporting.
Juniper Junos Network and Security Manager Network Consulting
Juniper Junos J-Web Auditing
Progent's Juniper Networks-certified network consultants can help your company to design and deploy Juniper Firewall/VPN technology, optimize and support your network infrastructure, and migrate smoothly from discontinued devices to current versions. Progent's Junos OS engineers can offer support for Juniper's premier network control software to enable your business to simplify the administration and strengthen the security of your Juniper VPN devices firewalls, and routers. Progent also has broad experience maintaining Juniper's NetScreen OS and ScreenOS software productss and can assist you maintain environments that incorporate a combination of Juniper's software platforms.
Online Technical Support Remote Support
Remote Computer Support Technology Professional
For mid-size businesses who need IT consulting services, Progent offers a variety of alternatives such as on-site help, on-line support, phone-based Help Desk, round-the-clock support with remote system monitoring, temporary staff augmentation, site relocation services, software development, and expert consultation. For midsize companies in California or other areas covered by Progent's onsite consultants, Progent offers expert on-premises help for solving network issues rapidly and economically.
Windows, UNIX, Solaris Network Consultants
Integration Windows, UNIX, Solaris
Progent's UNIX family consulting services offer small businesses and software developers support for managing and maintaining UNIX, Linux or Solaris environments that operate with Microsoft-powered technology. Progent offers your business contact with UNIX consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISM credentials. This wide range of expertise provides you with an easy single source to help you build and maintain a secure and robust mixed-platform connectivity and communications infrastructure that supports UNIX and Microsoft coexistence by combining Windows with major variants of UNIX such as Apple Mac OS X, Sun Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO UNIX, and SGI/Irix or leading Linux variations such as RedHat, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLOS, fedora, Gentoo, Mandrake, Debian-GNU, and Slackware.
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