Enlarging your at-home workforce can have a major impact on IT infrastructure, security/compliance, and company processes. Progent has two decades of experience assisting SMBs to design, configure, manage, optimize, and debug IT environments that incorporate at-home workers. Progent can help your Mobile organization to select the appropriate technologies and adhere to best practices in creating and maintaining a safe virtual solution for teleworkers that facilitates collaboration and delivers top business value. Progent offers services ranging from on demand guidance for helping you over challenging IT bottlenecks to comprehensive project management or co-management to help you successfully complete mission-critical tasks.

Progent's consultants can help Mobile, Alabama companies to with any aspect of building a high-functioning telecommuting ecosystem by providing network infrastructure configuration services, IP voice troubleshooting, voice/video conferencing support, collaboration platform customization and training, public cloud integration, Call Desk services, security and compliance, backup/restore solutions, and centralized management.

Voice/Video Conferencing for Telecommuters
A wide selection of voice/video conferencing platforms from leading technology companies support virtual meetings, video conferencing, chat sessions, and screen sharing for both onsite users and telecommuters. Many companies use multiple conferencing products to accommodate their various partners and clients. Progent's communications experts can help your organization to maintain your current voice/video conferencing environment and enhance the engagement of your at-home employees.

  • Skype for Business is Microsoft's popular communications product that supports real-time presence, instant messaging, voice and video conferencing as well as the transparent integration of these capabilities within Office desktop and Microsoft 365 applications such as PowerPoint, Word, Excel and Outlook. Progent offers the expertise of Microsoft-certified consultants who can help your company to deploy and maintain Skype for Business client software to accommodate your at-home employees. To learn more about Progent's support expertise for Skype for Business, visit Skype for Business consulting services.
  • FaceTime is Apple's multiuser video calling platform for compatible iOS, iPadOS, iPod and macOS computers and smartphones. FaceTime runs on Wi-Fi or cellular Internet connections. Later versions of FaceTime support up to 32 concurrent users for video calls. To learn more about Progent's support services for FaceTime, see Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports remote conferencing for most desktop or mobile devices. Delivered via Cisco's Webex Cloud, Webex services include sharing granular content or screens, presentations that incorporate rich media such as Microsoft PowerPoint, session recording, plus revision and playback for future reference and training. To learn more about Progent's support services for Cisco Webex and for additional IP video solutions from Cisco, visit Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a hub for conversations, contacts, and content with capabilities that include video calling, persistent chat, plus file sharing. For details about Progent's support expertise for Microsoft Teams as well as for other Office 365 products, refer to Progent's Microsoft Teams consulting services.
  • Other Conferencing Platforms supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide integration and debugging services for these conferencing platforms and assist your business to optimize your WAN infrastructure to host them.

Contact Progent for At-Home Worker Expertise
To get in touch with Progent about creating and managing a productive telecommuter environment for your Mobile, Alabama business, phone 1-800-993-9400 or visit Contact Progent.



An index of content::



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    Cisco's security and offsite access products for small companies provide a complete range of manageable security solutions to help safeguard your wired and wireless network infrastructure. Cisco's VPN product family includes routers, firewalls, intrusion detection devices and Virtual Private Network appliances. Progent's professional staff of consultants includes experienced engineers with Cisco CCIE and CCNP qualifications who can assist your company to select Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki wireless access points, and additional Cisco security technologies that align most closely with your company goals.

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    Progent's Microsoft-certified consultants have 20 years of background providing e-mail and unified email/telephony solutions for companies. Progent provides economical Exchange Server support services to enhance email security and virus defense, achieve fault tolerant email, and facilitate remote and wireless email access. Progentís Microsoft Exchange consulting and support offerings can aid you in designing and deploying a Microsoft Exchange upgrade or a migration from a legacy SMPT server or older Microsoft Email software such as Exchange 5.5 to Microsoft Exchange Server 2010.

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    Progent can help you in any and all phases of your migration to Microsoft Exchange Server 2016 such as designing high availability (HA) architecture for an on-premises, cloud-based or hybrid deployment; licensing requirements for Exchange and Windows Server 2012 R2+; migrating mailboxes; Hyper-V virtualization design; specifying storage requirements for your virtual machines, mailbox databases and logs; setting up HLB for high-availability CAS services; designing, setting up and testing Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; preparing the firewall; resolving SSL issues; performing client remediation with Office desktop or Office 365; and setting up Outlook on the web (formerly Outlook Web App).

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    Progent's Microsoft-certified consultants can assist you to prepare for, implement, and operate System Center 2012 R2 Configuration Manager. Progent can assist you to migrate efficiently to SCCM 2012 from an older device and application management platform or assist you to modify your current SCCM 2012 environment to support your changing business needs. In addition, Progent can help you to build an infrastructure that extracts the most value from SCCM by providing expertise with related Microsoft platforms including ADDS, SQL SSRS, and Internet Information Services.

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  • Microsoft 365 Exchange Online and on-premises Exchange Consultant Services Microsoft 365 Exchange Online and on-premises Exchange Consultant Services
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    Progent is hiring a range of full-time employees including solutions-driven MCSEs; system consultants with Cisco CCDP or CCIE certification; and specialists in advanced system design with backgrounds in mobile connectivity, wireless networking, non-stop environments, disaster recovery solutions, data protection, and virtual servers. We are also hiring workstation support technicians, off-site troubleshooting specialists, and CISSP or CISA certified security professionals. We are also hiring experienced managers who can perform effectively in Progent's high-growth, virtual office model. Progent contracts independent consultants with in-depth knowledge and hands-on background in high-demand IT areas outside Progent's main technical focus. Progent's Experts Group employs freelance consultants who offer consulting and development services for mission-critical solutions that include Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management; possess in-depth knowledge of popular operating systems such as Linux, Macintosh, or Solaris, or offer world-class help in areas such as telecom, web design, Electronic Data Interchange, eCommerce, or database management. Independent consultants premier by Progent coordinate with Progent's staff professionals to deliver comprehensive solutions for small business networks.

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    Microsoft System Center 2016 Data Protection Manager offers automatic backup and simplified recovery functions for Microsoft-based networks. SCDPM 2016 offers application-sensitive backup for key workloads such as SQL Server, Exchange Server and SharePoint, protects Windows and Linux VMs, works with VMs running on Hyper-V as well as VMware, and integrates seamlessly with Microsoft Azure for easy-to-manage cloud-based backup and recovery. Progent's Microsoft-certified consultants can assist businesses of any size to plan, implement, manage, and repair an enterprise-wide backup/restore solution powered by Data Protection Manager 2016. Progent can help you to upgrade from a previous version of DPM or from a legacy solution, and Progent can tune your SCDPM 2016 environment for on local, hosted, cloud or hybrid deployments. Progent can provide remote or onsite support and can deliver occasional guidance to help you through technical bottlenecks or deliver comprehensive project management or co-management support to make sure you complete your Data Protection Manager 2016 initiative on schedule and within your budget.

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    NetApp MetroCluster is a disaster recovery platform that uses failover storage clustering along with continual replication to provide fast, zero data loss disaster recovery (DR) between datacenters located as far as 185 miles (300km) apart. Progent's team of veteran IT experts can assist you to plan, configure, administer, update, test and troubleshoot a disaster recovery system based on NetApp MetroCluster. Progent can assist you to choose an architecture for your MetroCluster environment that aligns with your functional needs and IT budget. Progent can make sure you follow best practices for configuring your MetroCluster solution by delivering help with tasks like assigning disk pools, determining plexes layout, provisioning volumes, setting up NetApp Snapshot, provisioning switches, implementing a tiebreaker mechanism, designing a configuration replication network between your storage clusters, and testing your MetroCluster DR system to verify adherence with information assurance standards and government requirements.

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