Enlarging your at-home workforce can have a significant effect on network infrastructure, security/compliance, and company culture. Progent has two decades of experience assisting businesses of all sizes to design, configure, administer, tune, and troubleshoot IT environments that support work-from-home employees. Progent can help your Mobile organization to select the appropriate tools and follow leading practices in building and operating a safe virtual solution for telecommuters that promotes collaboration and returns maximum value. Progent offers services ranging from on demand guidance for helping you past occasional IT roadblocks to full project management to help you successfully complete business-critical initiatives.

Progent's consultants can help Mobile, Alabama organizations to succeed with any aspect of building a high-functioning telecommuting environment by delivering infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing integration, collaboration platform selection and deployment, public cloud connectivity, Call Desk outsourcing, security monitoring, backup/restore solutions, and streamlined management.

IP Voice Integration for Teleworkers
Expanding the corporate PBX system to include telecommuters is critical to supporting an effective at-home workforce. A variety of cloud-centric digital PBX products are used by SMBs to support remote users. Many larger organizations rely on Cisco's current or legacy products for VoIP management. Progent can assist organizations of any size to plan or tune a telecommuter VoIP service that provides the flexibility, convenience and security required for at-home workers. Progent's Cisco-certified CCIE IP Voice experts can provide advanced support to help organizations optimize their existing Cisco IP voice systems to support a growing remote workforce.

  • Cisco Unified Communications Manager (CUCM) extends high-end IP telephony capabilities to devices like VoIP phones, media processing products, VoIP gateways, and multimedia apps used across the network. CUCM manages additional combined media services such as messaging, voice/video conferencing, and team collaboration networks. For more information about Progent's Cisco Unified CM or CUCM support, see CUCM expertise.
  • CallManager is Cisco's earlier call-processing software and has been superseded by Cisco Unified CM or CUCM. Progent's consultants can help you to maintain your existing CallManager deployment or upgrade efficiently to Cisco's current IP telephony solutions. To find out about Progent's expertise for Cisco CallManager and Cisco's other legacy VoIP platforms, refer to Cisco CallManager expertise.
  • Cisco IP Gateways enable integration with public telephony networks and with clients operating beyond the corporate firewall like at-home workers. Progent offers consulting expertise for Cisco's legacy IP gateways such as the UC520, UC540 and UC560 series as well as for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway configuration expertise.
  • Other VoIP Products supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can help you to update your WAN architecture to work with these solutions and deliver online integration and debugging services.

Contact Progent for At-Home Worker Expertise
To contact Progent about creating and maintaining an efficient work-from-home environment for your Mobile, Alabama business, phone 1-800-993-9400 or go to Contact Progent.