Enlarging your remote workforce may have a major effect on IT infrastructure, cybersecurity, and company culture. Progent has 20 years of experience helping small and mid-size businesses to design, deploy, administer, optimize, and debug IT networks that incorporate work-from-home employees. Progent can help your Mobile organization to select the appropriate technologies and adhere to leading practices in building and maintaining a safe virtual office ecosystem for telecommuters that promotes teamwork and returns maximum business value. Progent offers support services ranging from as-needed guidance for getting you over occasional IT roadblocks to full project management to help you carry out business-critical tasks.
Progent's consultants can assist Mobile, Alabama organizations to with any facet of building a high-performing work-from-home ecosystem by delivering infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing integration, collaboration platform customization and training, public cloud connectivity, Help Desk outsourcing, security and compliance, data protection solutions, and unified management.
IP Voice Solutions for Teleworkers
Extending the company PBX environment to accommodate remote users is vital to supporting an effective work-at-home solution. A broad range of cloud-centric digital PBX products are popular with small and mid-size businesses to support remote users. Many larger organizations depend on Cisco's modern or older products for IP voice management. Progent can help businesses of all sizes to plan or maintain a remote VoIP environment that delivers the flexibility, convenience and security needed for teleworkers. Progent's Cisco-certified CCIE Voice experts offer advanced support to assist businesses tune their existing Cisco VoIP environments to handle an expanding at-home workforce.
- Cisco Unified Communications Manager (CUCM) extends high-end IP telephony capabilities to devices like VoIP phones, media processing products, VoIP gateways, and multimedia apps used across the network. Unified Communications Manager manages other mixed media services like messaging, voice/video conferencing, and customer collaboration networks. For details about Progent's Unified Communications Manager expertise, see Cisco Unified Communications Manager consulting services.
- CallManager is Cisco's earlier call-processing agent and has been superseded by Cisco Unified CM. Progent can assist you to support your existing CallManager deployment or upgrade efficiently to Cisco's modern IP telephony solutions. To learn about Progent's support services for CallManager and Cisco's other legacy IP voice products, refer to Cisco CallManager consulting.
- Cisco IP Gateways enable connectivity with public telephony networks and with users operating outside the corporate perimeter
like telecommuters. Progent can provide consulting expertise for Cisco's earlier generation IP gateways like the UC520, UC540 and UC560 product lines and for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway configuration expertise.
- Additional VoIP Products supported by Progent include Vonage, RingCentral and 8x8. Progent can help you to update your wide area network infrastructure to support these VoIP solutions and deliver online integration and debugging expertise.
Contact Progent for Remote Workforce Support Services
To contact Progent about building and managing an efficient work-from-home environment for your Mobile, Alabama company, phone 1-800-993-9400 or go to Contact Progent.