Wireless Consulting Support
Remote and Onsite Help for Business Networks
Consulting for Smartphones and Tablets
A large and growing array of portable devices are available to connect mobile workers wirelessly to vital applications such as email or to enable remote, realtime access to corporate data. Products such as Apple iPhones and iPads, Android and Windows-based smart phones and tablets, and RIM BlackBerries can dramatically enhance on-the-road productivity. Wireless handheld computers and smartphones have also created a demand for BYOD (Bring Your Own Device) support within the corporate firewall, which can be a serious challenge for network managers responsible for maintaining data consistency and tight security.
Progent's consultants offer expertise in multiple disciplines related to mobile connectivity including network infrastructure design, wireless data synchronization, security, and mobile application development. Progent's certified professionals can save your business time and money by using their wireless expertise to help you select and configure mobile connectivity solutions that make sense for your business. Progent can also optimize your IT infrastructure so that mobile data devices work better. For example, Progent can help you with a Microsoft Exchange Server 2019 upgrade or a Microsoft Exchange Server 2016 migration which include enhanced web clients (Outlook on the web or Outlook Web App). This new edition of OWA allows users to benefit the advanced features of Office Outlook 2016 via any popular web browser including Firefox and Apple Safari. OWA also allows users to synchronize from virtually all smartphones including the Apple iPhones, Google Androids, and the RIM BlackBerry.
Smartphones and Wireless Tablets
The latest generation of smartphones and tablets have revolutionized wireless connectivity but have also been the source of headaches for IT departments tasked with maintaining security and resolving synchronization and device management issues for a workforce where virtually everyone carries around a handheld computer. Progent's consultants can be a valuable resource to help you integrate Apple iPhones and iPads as well as Android and Windows-based smartphones and tablets into your IT network by offering expertise in network infrastructure, data synchronization, security, and mobile application development.
Progent's Microsoft-certified consultants and Cisco-certified CCIE network infrastructure experts can assist you in creating and administering a network infrastructure that reliably supports users who work in the office, at home or on the road. Progent's wireless specialists can help you configure handheld devices, email systems, databases and applications to synchronize seamlessly in order to keep business data consistent and readily available.
Because smartphones and tablets have large storage capacity and the ability to connect to personal, local and wide-area networks, it is critical to include them in your organization's security plan. Progent's CISSP-certified cybersecurity consultants, CISM-certified security management experts, CISA-certified security audit specialists, and GIAC-certified information assurance professionals can help you refine your security policies and procedures so you can safely support a variety of wireless handheld devices. Security issues that Progent can address include technologies for authenticating users, encrypting data and communication links, configuring Virtual Private Networks, and remotely managing volume deployments of mobile devices.
BlackBerry from Research In Motion
Research In Motion's BlackBerry was once the dominant family of wireless handhelds, providing access to a wide range of applications on a variety of ultra-portable devices. BlackBerry combines handheld computers, software and wireless services to keep mobile professionals connected to the people, data and resources that drive their day.
BlackBerry keeps you 'in-the-loop' while you're on the go with push-based technology that automatically delivers email and other data to your BlackBerry device. Versions with an integrated phone, SMS support, web browser and organizer applications allow you to manage all your information and communications from a single, integrated device.
Progent's BlackBerry-certified consultants can help you with Microsoft SQL Server configuration and Microsoft Exchange Server setup so that your database and messaging infrastructure work optimally with BlackBerry Enterprise Server. Progent can also help you migrate from previous versions of BlackBerry and Microsoft software, set up easy-to-use administration tools so you can track and manage BlackBerry devices throughout your company, recommend security policies that make sense for your business, customize wireless applications, and ensure that your network infrastructure is properly designed to accommodate your BlackBerry users. Progent can also help you plan and carry a migration from your current BlackBerry environment to a more popular and widely supported mobile communications platform.
Mobile Device Management and Security
A wealth of tools are available to help you streamline the management of mobile devices by centralizing control over keys areas like provisioning, administration, security and compliance, and backup/restore. Examples of mobile device management tools supported by Progent include:
ProSight ASM
Mobile devices are among the most susceptible and most commonly targeted components of an IT network. Progent's ProSight Active Security Monitoring services feature SentinelOne's advanced behavior-analysis technology to provide enhanced protection for client endpoints and servers. ProSight ASM offers a unified endpoint protection (EPP) platform to handle the complete lifecycle of a cyber attack including prevention, identification, recovery, and forensics. This modern approach to malware defense counteracts the new generation of cyber attacks, like ransomware, which routinely evade detection by conventional signature-based anti-virus (AV) technology. For more information about ProSight Active Security Monitoring, visit
ProSight Enhanced Security Protection (ESP)
Progent's ProSight Enhanced Security Protection (ESP) services provide multi-layer protection for mobile devices as well as physical and virtual servers, desktops, and Exchange email. ProSight ESP uses adaptive security and machine learning to monitor and react to cyber threats from all attack vectors. ProSight ESP provides firewall protection, intrusion alerts, device control, and web filtering through a combination of advanced prevention, detection, investigation, and mitigation tools built into a single, low-profile agent managed from a centralized, web-accessible console. To learn more about ProSight Enhanced Security Protection, see ProSight ESP unified network protection.
Microsoft Intune
Microsoft Intune allows you to manage devices and apps on Internet-facing mobile computers that are not domain joined to your business network. Intune provides cloud-based Mobile Device Management (MDM), Mobile Application Management (MAM), conditional access, and policy configuration control. Intune also works with System Center Configuration Manager (SCCM) to permit centralized remote management for both local and cloud-based devices. To find out more about Microsoft Intune, visit Microsoft Intune consulting services.
Contact Project for Help with Integrating and Managing Smartphones and Tablets
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An index of content::
24x7x365 Private Cloud Services Professionals
Small Business Private Clouds Engineers
Progent’s private cloud hosting service enables small and midsize businesses to run key applications such as SQL and Exchange Server from a secure Tier III data center on fault-tolerant hardware with geographically separate data backup. Progent uses Microsoft's Hyper-V platform for server virtualization and Data Protection Manager for backup replication and restore. You can use Progent’s private cloud to avoid major capital costs for the purchase, upkeep, and management of computer hardware and facilities while benefiting the highest levels of system reliability and physical security.
24-7 Shared Support Desk Integration
Extended Support Desk Technical Support Services
Progent provides three basic kinds of Call Center support : Microsoft Help Desk Outsourcing Services, Virtual Help Desk Services, and Help Desk Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk team of trained Microsoft and Cisco professionals gives your customers instant access to a dependable technical group with years of experience delivering phone support and remote access repair for IT systems powered by Microsoft technology. Progent's focus is on giving the support Help Desk a positive image as a solid contributor to company productivity. Progent's goal is to fix and not merely report problems.
Top Power Query Reporting
Power View Coder
Progent can provide online and on premises expertise to help your organization with any facet of BI reporting from debugging or modernizing applications to planning and implementing an advanced business intelligence environment. Progent's BI consultants can help your company to maintain your existing reporting environment, help you to upgrade databases and applications from a discontinued reporting product to a current one, and deliver as-needed remote training tailored to your specific requirements. Progent’s business reporting consultants can provide experience in all popular BI reporting and visualization platforms including Microsoft's SQL Server BI suite (Integration Services, Analysis Services, and Reporting Services), Management Reporter/FRx, Office Access, Crystal Reports, Power BI, Excel business analytics add-ins including Power Pivot and Power View, and Report Designer.
Windows 7 64-bit Upgrade Information Technology Consulting Group
Windows 7 Backup and Restore Network Consultant
Progent's Microsoft certified consultants offers offsite and onsite support services to assist your company to manage, maintain, and repair PCs based on Microsoft Windows 7 and can also provide assistance with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent offers expertise with management automation, data and identity protection, backup and restore, remote access, smartphone and tablet integration, wireless network design, and remote system monitoring.
Unified CM and Microsoft Office Support and Integration
Collaboration Online Troubleshooting
Cisco Cisco Unified Communications Manager (CUCM or Unified CM), originally branded CallManager, operates as the center of Cisco's communications and collaboration platform. Unified CM and Cisco Unified CM Express (CME) offer a borderless IP-PBX by integrating closely with unified messaging apps such as Cisco Unified CM IM and Presence Service with Jabber support, Unity Express for voicemail management, Mobile Connect for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for building a highly automated customer contact center. Progent's Cisco-certified consultants can deliver effective and affordable remote and on-premises support to assist organizations of all sizes to create and administer Unified CM ecosystems by providing Unified Communications Manager integration and troubleshooting services that add maximum productivity. Progent's consultants can assist with any facet of CUCM configuration and troubleshooting in areas such as integrating Cisco Voice over IP phones and Video phones, designing dial plans, setting up SIP connections and PSTN support, installing ISR routers with CUBE support, designing UCS server failover systems for survivability, capacity planning, and integration with Exchange Server.
Immediate Remote Support Microsoft SQL 2008
Microsoft SQL 2008 Server Consulting
SQL Server 2008 delivers powerful, familiar tools to computer experts and network users, reducing the difficulty of creating, deploying, administering, and using company data and analytical programs on platforms ranging from handheld devices to corporate data systems. The sophistication and integration requirements of Microsoft SQL Server 2008 call for a network consulting firm with real-world experience and wide knowledge in planning and deploying data-driven, end-to-end business IT applications. The knowledge and experience of Progent's Microsoft-certified technical team, with an average of over 10 years of professional work involving Microsoft integration, ensures you success in planning, deploying and managing Microsoft SQL Server 2008 applications that are well integrated with the Microsoft .NET environment.
Consulting Services VMware Site Recovery Manager Migration
VMware Site Recovery Manager and NetApp Services
VMware's popular Site Recovery Manager (SRM) is a component of VMware vCenter that allows you to specify, automate and verify a consistent workflow for restoring services rapidly after a breakdown. Site Recovery Manager supports centrally managed and automated disaster recovery, application mobility, and non-disruptive site relocation, failback and re-protect. SRM also enables non-disruptive testing for disaster recovery, upgrades and fixes and can produce reports to verify complete service recovery, validate SLAs and demonstrate disaster recovery compliance. Progent can provide the support of a VCDX certified VMware Site Recovery Manager consulting expert to help your organization to plan, deploy, test and maintain a disaster recovery solution based on VMware SRM.
Specialist Microsoft Exchange 2007
Exchange Server 2007 Consultant
Progent's Microsoft certified support team can help you design and implement an efficient in-place Exchange Server 2007 migration strategy that avoids productivity downtime, reduces long-term service requirements, and makes your Exchange 2007 Server easy to administer. For complicated multiple server or multi-location upgrades, Progent offers the knowledge and experience to finish your move rapidly and economically. Progent's Microsoft Exchange Server 2007 support, troubleshooting, and design services include expertise with the integration of third-party add-ons to Microsoft Exchange Server 2007 and the creation of unified messaging solutions powered by Exchange 2007 Server.
Custom Access Development Firm
SQL Server Programmer
For custom application creation, Progent can supply programming experts to write line-of-business software in areas such as commercial transaction webs, web development, Microsoft Business Solutions packages such as Great Plains Software accounting system, and specialized management reports produced by Crystal Reports, Microsoft Access, or FRx Reports. Progent’s consultants can use Internet Information Services to build custom eCommerce applications powered by Microsoft ASP.NET. Also, Progent can provide expertise in a wide array of custom program development platforms including SQL Server and Delphi. For made-to-order e-Commerce software, Progent also can provide specialists in custom Microsoft Access, custom Microsoft Visual Basic, custom Excel, and any other specialized programming based on any Microsoft development platform.
Altaro VM Backup Local Setup and Support
Altaro VM Backup Local Engineer
Altaro VM Backup software offers small and mid-size organizations a dependable and budget-friendly solution for backing up and recovering Hyper-V and VMware-powered VMs. Altaro VM Backup can be deployed in local, remote, multi-site, and cloud environments and also enables cost-effective backup to Azure storage. Top capabilities include state-of-the-art Augmented Inline Deduplication to reduce backup storage requirements, Continuous Data Protection with backup intervals as low as five minutes for minimizing your Recovery Point Objective, military-grade encryption, granular recovery capability for specific files and emails, support for Windows Server Cluster Shared Volumes (CSV) and for VMware vCenter for managing larger environments, and the ability to leverage Microsoft Volume Shadow Copy Service to back up live virtual machines without downtime. Progent is an Altaro partner and offers a broad range of services to help you to plan, install, manage and troubleshoot a backup/restore system based on Altaro VM Backup.
Top Rated Microsoft Experts Exchange 2000 Upgrade Upgrade Help
Microsoft Exchange Upgrade Computer Consulting
Progent is among the most qualified information technology support firms for creating e-mail systems powered by Exchange 2000. Progent specializes in helping small and mid-size companies get all the benefits of Exchange Server 2000 for typical situations including upgrading from Microsoft Exchange 5.5, migration from an ISP-based or POP3 e-mail system, and using managed services for your Exchange 2000 Server administration.
CCIE Expert Certified 8540 wireless controller IT Consulting
CCIE Expert Certified 5500 Wireless Controller Consulting Services
Cisco's Catalyst line of Wi-Fi controllers streamline the administration of Wi-Fi networks by unifying the configuration and management of wireless APs, optimizing Wi-Fi performance by reducing the impact of radio frequency congestion, enhancing wireless availability with fast auto-failover, and strengthening security by identifying cyber threats and filtering traffic content according to user class and locale. Progent's Wi-Fi consultants can help your business to configure Cisco wireless LAN controller appliances to manage and monitor Wi-Fi networks of all sizes. Progent can help you to administer and troubleshoot your existing Cisco-based Wi-Fi environment or carry out a smooth migration to Cisco's modern Wi-Fi controller solutions.
Microsoft Exchange Server Upgrade Consultants
Expert Microsoft Certified Exchange Server 2010 Upgrade Engineer
Progent can provide comprehensive help for each step of your Microsoft Exchange Server 2010 upgrade including outsourced or co-sourced project management, site readiness preparation, project planning, cost estimates of all new software and hardware needed, suggested sourcing, system testing at client location or at Progent's test lab, managing transitional coexistence between Exchange 2010 and Exchange Server 2003 or 2007, implementation of the solution, decommissioning the old servers, and training for client's IT staff and users.
ProSight IT asset documentation management Engineers
ProSight infrastructure documentation management Consultant
Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to capture, update, retrieve and protect information related to your network infrastructure, processes, business apps, and services. You can quickly find passwords or serial numbers and be alerted automatically about upcoming expirations of SSL certificates or warranties. By cleaning up and organizing your IT infrastructure documentation, you can eliminate up to 50% of time thrown away looking for critical information about your IT network. ProSight IT Asset Management features a common location for storing and sharing all documents related to managing your network infrastructure like standard operating procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for collecting and relating IT information. Whether you’re making improvements, performing regular maintenance, or responding to a crisis, ProSight IT Asset Management delivers the knowledge you need the instant you need it.
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