Wireless Consulting Expertise
Online and On-premises Help for Business Networks
Consulting for Smartphones and Tablets
A large and growing array of portable devices are available to connect mobile workers wirelessly to vital applications such as email or to enable remote, realtime access to corporate data. Products such as Apple iPhones and iPads, Android and Windows-based smart phones and tablets, and RIM BlackBerries can dramatically enhance on-the-road productivity. Wireless handheld computers and smartphones have also created a demand for BYOD (Bring Your Own Device) support within the corporate firewall, which can be a serious challenge for network managers responsible for maintaining data consistency and tight security.
Progent's consultants offer expertise in multiple disciplines related to mobile connectivity including network infrastructure design, wireless data synchronization, security, and mobile application development. Progent's certified professionals can save your business time and money by using their wireless expertise to help you select and configure mobile connectivity solutions that make sense for your business. Progent can also optimize your IT infrastructure so that mobile data devices work better. For example, Progent can help you with a Microsoft Exchange Server 2019 upgrade or a Microsoft Exchange Server 2016 migration which include enhanced web clients (Outlook on the web or Outlook Web App). This new edition of OWA allows users to benefit the advanced features of Office Outlook 2016 via any popular web browser including Firefox and Apple Safari. OWA also allows users to synchronize from virtually all smartphones including the Apple iPhones, Google Androids, and the RIM BlackBerry.
Smartphones and Wireless Tablets
The latest generation of smartphones and tablets have revolutionized wireless connectivity but have also been the source of headaches for IT departments tasked with maintaining security and resolving synchronization and device management issues for a workforce where virtually everyone carries around a handheld computer. Progent's consultants can be a valuable resource to help you integrate Apple iPhones and iPads as well as Android and Windows-based smartphones and tablets into your IT network by offering expertise in network infrastructure, data synchronization, security, and mobile application development.
Progent's Microsoft-certified consultants and Cisco-certified CCIE network infrastructure experts can assist you in creating and administering a network infrastructure that reliably supports users who work in the office, at home or on the road. Progent's wireless specialists can help you configure handheld devices, email systems, databases and applications to synchronize seamlessly in order to keep business data consistent and readily available.
Because smartphones and tablets have large storage capacity and the ability to connect to personal, local and wide-area networks, it is critical to include them in your organization's security plan. Progent's CISSP-certified cybersecurity consultants, CISM-certified security management experts, CISA-certified security audit specialists, and GIAC-certified information assurance professionals can help you refine your security policies and procedures so you can safely support a variety of wireless handheld devices. Security issues that Progent can address include technologies for authenticating users, encrypting data and communication links, configuring Virtual Private Networks, and remotely managing volume deployments of mobile devices.
BlackBerry from Research In Motion
Research In Motion's BlackBerry was once the dominant family of wireless handhelds, providing access to a wide range of applications on a variety of ultra-portable devices. BlackBerry combines handheld computers, software and wireless services to keep mobile professionals connected to the people, data and resources that drive their day.
BlackBerry keeps you 'in-the-loop' while you're on the go with push-based technology that automatically delivers email and other data to your BlackBerry device. Versions with an integrated phone, SMS support, web browser and organizer applications allow you to manage all your information and communications from a single, integrated device.
Progent's BlackBerry-certified consultants can help you with Microsoft SQL Server configuration and Microsoft Exchange Server setup so that your database and messaging infrastructure work optimally with BlackBerry Enterprise Server. Progent can also help you migrate from previous versions of BlackBerry and Microsoft software, set up easy-to-use administration tools so you can track and manage BlackBerry devices throughout your company, recommend security policies that make sense for your business, customize wireless applications, and ensure that your network infrastructure is properly designed to accommodate your BlackBerry users. Progent can also help you plan and carry a migration from your current BlackBerry environment to a more popular and widely supported mobile communications platform.
Mobile Device Management and Security
A wealth of tools are available to help you streamline the management of mobile devices by centralizing control over keys areas like provisioning, administration, security and compliance, and backup/restore. Examples of mobile device management tools supported by Progent include:
ProSight ASM
Mobile devices are among the most susceptible and most commonly targeted components of an IT network. Progent's ProSight Active Security Monitoring services feature advanced behavior-analysis technology to provide enhanced protection for client endpoints and servers. ProSight ASM offers a unified endpoint protection (EPP) platform to handle the complete lifecycle of a cyber attack including prevention, identification, recovery, and forensics. This modern approach to malware defense counteracts the new generation of cyber attacks, like ransomware, which routinely evade detection by conventional signature-based anti-virus (AV) technology. For more information about ProSight Active Security Monitoring, visit
ProSight Enhanced Security Protection (ESP)
Progent's ProSight Enhanced Security Protection (ESP) services provide multi-layer protection for mobile devices as well as physical and virtual servers, desktops, and Exchange email. ProSight ESP uses adaptive security and machine learning to monitor and react to cyber threats from all attack vectors. ProSight ESP provides firewall protection, intrusion alerts, device control, and web filtering through a combination of advanced prevention, detection, investigation, and mitigation tools built into a single, low-profile agent managed from a centralized, web-accessible console. To learn more about ProSight Enhanced Security Protection, see ProSight ESP unified network protection.
Microsoft Intune
Microsoft Intune allows you to manage devices and apps on Internet-facing mobile computers that are not domain joined to your business network. Intune provides cloud-based Mobile Device Management (MDM), Mobile Application Management (MAM), conditional access, and policy configuration control. Intune also works with System Center Configuration Manager (SCCM) to permit centralized remote management for both local and cloud-based devices. To find out more about Microsoft Intune, visit Microsoft Intune consulting services.
Contact Project for Help with Integrating and Managing Smartphones and Tablets
If you wish to contact Progent about professional assistance for wireless communications, call
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BlackBerry Synchronization Engineer
Integration Services BlackBerry Software
Progent can provide the services of BlackBerry-certified professionals who can help small organizations to design, administer, and repair BlackBerry technology economically and effectively, doing away with the requirement for an internal BlackBerry specialist and reducing the expense and distraction of supporting a mobile wireless workforce. Progent's BlackBerry specialists offer in-depth backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISA and GIAC-certified security professionals. This breadth of knowledge, combined with Progent's efficient remote support model, offers small and mid-size businesses an efficient option for integrating BlackBerry technology seamlessly into their information system.
Online Consulting MSP360 Managed Backup
MSP360 Managed Backup Technology Consulting Services
Progent can assist you to design, deploy and troubleshoot a backup plan based on MSP360 technology. MSP360 offers file/folder or image-based backup/restore for virtual machines and physical machines, supports all popular public clouds, and permits businesses to build a backup ecosystem with a low Recovery Time Objective and a defined Recovery Point Objective. With ProSight Data Protection Services 360 Backup, Progent can provide comprehensive monitoring and management of your backup environment to prevent data loss resulting from human miscues, system errors, malicious users, and external attacks such as ransomware. For more information, see ProSight Data Protection Services 360 Backup services.
macOS and Exchange Information Technology Consulting
On-site Technical Support Microsoft Entourage and Exchange
Exchange Servers and Macintosh computers can work together efficiently. Progent's Apple and Microsoft premier consultants can show you how to set up Microsoft Entourage and Microsoft Exchange Server so your Mac users are able to collaborate with colleagues who use Outlook. With Microsoft Exchange and Entourage 2008 for Mac, Exchange and Mac systems can collaborate, enabling Mac users to receive and send email, search the GAL, copy addresses, sync up appointments, and alert fellow workers to meetings with your Exchange account. Progent will make sure that your Microsoft Server is properly set up and that WebDAV and Outlook Web Access are working. Progent also can provide customized onsite Entourage training.
Remote Consulting 7600 Edge Router
ISR 4000 Router Online Support Services
Cisco has designed a full array of routers including routers designed to provide the protection, bandwidth, and reliability required by organizations ranging from small offices to worldwide enterprises. Cisco routers feature support for redundancy, transparent failthrough, and backup power for improved fault tolerance and system uptime. Progent can help you select and integrate Cisco routers to establish a reliable foundation for your IT system and to make it easy to grow as you support new users, open new offices, deploy new services, extend your network to clients and partners, and manage an increasingly mobile workforce. Progent offers help with a variety of routers powered by the Cisco IOS platform, such as the Cisco 800 series of small office routers, Cisco 2800 and 3800 ISR routers, Cisco 2900 and 3900 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge environments, CRS Carrier Routing System for core Networks, as well as older 3600 and 3700 Series Routers.
Microsoft Dynamics Business Central Application Consultant
Dynamics NAV ERP Designer
Dynamics Business Central (previously, formerly} branded Dynamics NAV and Navision) offers SMBs a single soultions for financials, inventory control, operations control, project management, purchasing, sales and marketing, supply chain, and advanced reporting. Progent's Dynamics 365 Business Central consultants can help company to maintain your older Dynamics NAV environment or upgrade smoothly to a cloud-hosted, local, or hybrid deployment model.
Windows Server 2019 migration Online Technical Support
Windows Server 2019 integration Outsourcing
Progent's certified Windows Server 2019 consultants can help your company to design and carry out a cost-effective migration to Windows Server 2019 using your current deployment architecture or a cloud-based or hybrid deployment model. Microsoft Windows Server 2019 delivers major enhancements in scale, speed, manageability, virtualization, cybersecurity, hybrid local/cloud deployments, availability, and Linux support.
WLAN Site Survey Help and Support
WLAN Site Survey IT Consultants
Progent's Wi-Fi site survey services assist you to design, implement and debug a Wi-Fi LAN optimized for your facilities, providing you a WLAN that delivers the coverage, speed, capacity, QoS, data protection, and roaming capability your business needs. Wi-Fi site survey services from Progent include online predictive modeling for designing a Wi-Fi LAN and onsite survey services for validating, optimizing, and debugging a functioning wireless LAN.
Consult Ubiquiti UniFi Mobile App
Ubiquiti UniFi Mobile App Consult
Ubiquiti's UniFi line of Wi-Fi network appliances includes a wide selection of Wave 2 802.11ax Wi-Fi APs, security gateways, and managed switches. Ubiquiti UniFi devices installed on multiple venues with any number of APs can be remotely provisioned and managed with free UniFi Controller software, which centralizes and streamlines deployment, discovery, management, optimization, debugging, monitoring, and analytics. Progent can provide the expertise of seasoned wireless consultants who can assist your organization to determine the benefits of Ubiquiti’s UniFi products for your business and help you to design, install, administer, and troubleshoot your UniFi ecosystem.
64-bit Upgrade Computer Consulting
Professional 64-bit Migration
Progent's Microsoft-certified consultants can help you plan, document, implement, administer, and troubleshoot a network-wide move to 64-bit server and client operating systems and applications. Progent can help you test your 64-bit environment to make sure it handles all of the important 32-bit applications that you want to keep as well as the new 64-bit editions of software you plan to run.
OS X Connectivity Remote Consulting
iPad and MobileMe Professionals
Progent's Mac support engineers can assist you with a wide range of network infrastructure areas including system architecture, remote and mobile access, internetwork compatibility, security, and emerging technologies including Voice over IP and fast wireless networking. For business networks based solely on Mac OS X or for systems incorporating a mix of Mac, Linux and Windows powered servers and workstations, Progent has the knowledge and size to deal with the challenge of designing, integrating, and supporting a network architecture that is robust, safe, productive and aligned with your corporate objectives. Progent can show you how to deploy Apple’s Xserve enterprise servers, Apple's Xserve RAID zero-downtime storage systems, and Xsan storage area network systems. Progent can also provide certified professionals to help you with Cisco routers and switches.
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