Mobile Integration Consulting Services
Online and On-premises Help for Business Networks
Support for Smartphones and Tablets
A large and growing array of portable devices are available to connect mobile workers wirelessly to vital applications such as email or to enable remote, realtime access to corporate data. Products such as Apple iPhones and iPads, Android and Windows-based smart phones and tablets, and RIM BlackBerries can dramatically enhance on-the-road productivity. Wireless handheld computers and smartphones have also created a demand for BYOD (Bring Your Own Device) support within the corporate firewall, which can be a serious challenge for network managers responsible for maintaining data consistency and tight security.
Progent's consultants offer expertise in multiple disciplines related to mobile connectivity including network infrastructure design, wireless data synchronization, security, and mobile application development. Progent's certified professionals can save your business time and money by using their wireless expertise to help you select and configure mobile connectivity solutions that make sense for your business. Progent can also optimize your IT infrastructure so that mobile data devices work better. For example, Progent can help you with a Microsoft Exchange Server 2019 upgrade or a Microsoft Exchange Server 2016 migration which include enhanced web clients (Outlook on the web or Outlook Web App). This new edition of OWA allows users to benefit the advanced features of Office Outlook 2016 via any popular web browser including Firefox and Apple Safari. OWA also allows users to synchronize from virtually all smartphones including the Apple iPhones, Google Androids, and the RIM BlackBerry.
Smartphones and Wireless Tablets
The latest generation of smartphones and tablets have revolutionized wireless connectivity but have also been the source of headaches for IT departments tasked with maintaining security and resolving synchronization and device management issues for a workforce where virtually everyone carries around a handheld computer. Progent's consultants can be a valuable resource to help you integrate Apple iPhones and iPads as well as Android and Windows-based smartphones and tablets into your IT network by offering expertise in network infrastructure, data synchronization, security, and mobile application development.
Progent's Microsoft-certified consultants and Cisco-certified CCIE network infrastructure experts can assist you in creating and administering a network infrastructure that reliably supports users who work in the office, at home or on the road. Progent's wireless specialists can help you configure handheld devices, email systems, databases and applications to synchronize seamlessly in order to keep business data consistent and readily available.
Because smartphones and tablets have large storage capacity and the ability to connect to personal, local and wide-area networks, it is critical to include them in your organization's security plan. Progent's CISSP-certified cybersecurity consultants, CISM-certified security management experts, CISA-certified security audit specialists, and GIAC-certified information assurance professionals can help you refine your security policies and procedures so you can safely support a variety of wireless handheld devices. Security issues that Progent can address include technologies for authenticating users, encrypting data and communication links, configuring Virtual Private Networks, and remotely managing volume deployments of mobile devices.
BlackBerry from Research In Motion
Research In Motion's BlackBerry was once the dominant family of wireless handhelds, providing access to a wide range of applications on a variety of ultra-portable devices. BlackBerry combines handheld computers, software and wireless services to keep mobile professionals connected to the people, data and resources that drive their day.
BlackBerry keeps you 'in-the-loop' while you're on the go with push-based technology that automatically delivers email and other data to your BlackBerry device. Versions with an integrated phone, SMS support, web browser and organizer applications allow you to manage all your information and communications from a single, integrated device.
Progent's BlackBerry-certified consultants can help you with Microsoft SQL Server configuration and Microsoft Exchange Server setup so that your database and messaging infrastructure work optimally with BlackBerry Enterprise Server. Progent can also help you migrate from previous versions of BlackBerry and Microsoft software, set up easy-to-use administration tools so you can track and manage BlackBerry devices throughout your company, recommend security policies that make sense for your business, customize wireless applications, and ensure that your network infrastructure is properly designed to accommodate your BlackBerry users. Progent can also help you plan and carry a migration from your current BlackBerry environment to a more popular and widely supported mobile communications platform.
Mobile Device Management and Security
A wealth of tools are available to help you streamline the management of mobile devices by centralizing control over keys areas like provisioning, administration, security and compliance, and backup/restore. Examples of mobile device management tools supported by Progent include:
ProSight ASM
Mobile devices are among the most susceptible and most commonly targeted components of an IT network. Progent's ProSight Active Security Monitoring services feature SentinelOne's advanced behavior-analysis technology to provide enhanced protection for client endpoints and servers. ProSight ASM offers a unified endpoint protection (EPP) platform to handle the complete lifecycle of a cyber attack including prevention, identification, recovery, and forensics. This modern approach to malware defense counteracts the new generation of cyber attacks, like ransomware, which routinely evade detection by conventional signature-based anti-virus (AV) technology. For more information about ProSight Active Security Monitoring, visit
ProSight Enhanced Security Protection (ESP)
Progent's ProSight Enhanced Security Protection (ESP) services provide multi-layer protection for mobile devices as well as physical and virtual servers, desktops, and Exchange email. ProSight ESP uses adaptive security and machine learning to monitor and react to cyber threats from all attack vectors. ProSight ESP provides firewall protection, intrusion alerts, device control, and web filtering through a combination of advanced prevention, detection, investigation, and mitigation tools built into a single, low-profile agent managed from a centralized, web-accessible console. To learn more about ProSight Enhanced Security Protection, see ProSight ESP unified network protection.
Microsoft Intune
Microsoft Intune allows you to manage devices and apps on Internet-facing mobile computers that are not domain joined to your business network. Intune provides cloud-based Mobile Device Management (MDM), Mobile Application Management (MAM), conditional access, and policy configuration control. Intune also works with System Center Configuration Manager (SCCM) to permit centralized remote management for both local and cloud-based devices. To find out more about Microsoft Intune, visit Microsoft Intune consulting services.
Contact Project for Help with Integrating and Managing Smartphones and Tablets
If you wish to ask Progent about engineering assistance for wireless networking, call
An index of content::
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Consultant Services Internet Access
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Progent offers access to the cost-effective support of online Internet connectivity experts to help your organization to assess or update your ISP services so your Internet access solution meets your business needs. Services available from Progent include assessment of your existing bandwidth use, carrier and plan comparison and selection, network provisioning, and managing a smooth switchover to a new carrier and/or service plan. Network provisioning can include enhancing current routers and deploying new ones, implementing firewalls, and designing dependable Border Gateway Protocol configurations.
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Remote Technical Support Shared Call Center Economics
Call Desk Sharing Costs On-site Support
Progent's Help Desk Call Center management and co-management services help companies to reduce costs and increase productivity.
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