Progent's Cisco Catalyst 9100 Series 802.11ax Wireless Access Point experts can provide affordable online and on-premises support for Catalyst Wi-Fi 6 wireless APs.
Progent's certified consultants can assist you to evaluate the potential advantages of Hyper-V-powered server virtualization for your business, perform test installations to verify Hyper-V's compatibility with your production applications, evaluate your network infrastructure for smooth operation with virtual server technology, assist you in migrating to Windows Server 2008 and setting up Windows Hyper-V, train your network management personnel to monitor and administer Hyper-V, offer world-class consulting help for improving the protection of your virtual servers, establish and validate business continuity procedures that optimize network uptime, and deliver ongoing consulting and technical support including affordable remote troubleshooting and comprehensive Help Desk services.
Progent's Duo service plans utilize Cisco's Duo technology to protect against stolen passwords through the use of two-factor authentication (2FA). Duo enables single-tap identity verification with iOS, Android, and other personal devices.
Cisco has designed an extensive product line of routers that includes routers built to deliver the security, performance, and reliability required by customers from small offices to worldwide enterprises and ISPs. Cisco routers include support for redundancy, automatic failover, and backup power for improved fault tolerance and system uptime. Progent can help you select and integrate Cisco routers to establish a reliable infrastructure for your IT system and to make it easy to grow as you add new users, open new offices, deploy new services, extend your network to clients and partners, and manage a more mobile workforce. Progent can provide help with a range of routers based on Cisco's IOS operating system, including Cisco's 800 family of small office routers, Cisco 1800 and 2800 Integrated Services Routers, Cisco 1900 and 4000 Generation 2 ISR routers, Cisco ASR 1000 and 9000 routers for wide area network edge applications, Cisco CRS Carrier Routing System for core Networks, as well as legacy 1700 and 2600 Routers.
For mid-size businesses who need IT consulting services, Progent can deliver an array of alternatives including local help, remote support, off-site Help Desk, round-the-clock support with automatic system monitoring, temporary staff augmentation, site relocation support, application programming, and expert consultation. For medium-size companies in California or other areas covered by Progent's field engineers, Progent provides expert on-premises support for solving technical problems quickly and economically.
Progent can help your business in any and all facets of your upgrade to Microsoft Exchange 2016 such as planning HA architecture for a local, cloud-based or hybrid deployment; server and CAL licensing compliance for Exchange 2016 and Windows Server 2012 R2 or later; moving mailboxes; Windows Hyper-V design; specifying storage requirements for your VMs, mailbox databases and logs; setting up HLB for fault-tolerant CAS services; designing, setting up and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; updating your firewall; creating SSL certs; providing client remediation with Office desktop or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).
Progent's Microsoft certified support team can help you define and deploy a smooth in-place Microsoft Exchange 2003 upgrade plan that avoids network disruption, simplifies ongoing support requirements, and makes your Exchange Server 2003 easy to manage. For complex multi-server or multi-location upgrades, Progent offers the experience to finish your move rapidly and affordably. Progent's Microsoft Exchange 2003 support, troubleshooting, and design offerings include expertise with the configuration of third-party enhancements of Microsoft Exchange Server 2003 that are in keeping with your business goals.
Progent's Cisco-Meraki Wi-Fi access point consultants can help you to design, set up, administer and debug Cisco's Meraki-based Wi-Fi networks for deployments from a branch office to a campus or a multi-site enterprise. Progent can also help clients to incorporate other Cisco appliances for centralized management.
Progent's consultants can assist you with every phase of Azure cloud migration such as requirements definition, prerequisites assessment, system design, pilot testing, implementation, centralized management, performance tuning, license management, disaster recovery strategies, security policy enforcement, and compliance assessment. Progent can assist your IT staff to configure and troubleshoot firewall appliances and VPN connections so that your clients can securely connect to Azure-based services, and Progent's Microsoft-certified consulting experts can help you set up key Microsoft technologies to work in Azure including Microsoft Windows Server, Exchange, SQL Server and SharePoint. Progent can also help you to set up a hybrid cloud ecosystem that transparently combines on-premises datacenters with Azure-based services.
For businesses that have a mix of Mac and Microsoft Windows desktops, there are two popular alternatives for running Microsoft Windows-dependent software on an Apple Mac: an external connection to an actual Windows PC or local simulation of a Windows operating system on a computer. Microsoft's Remote Desktop Connection Client for Mac enables you to connect a Mac to a networked Microsoft Windows-based computer to run Windows applications and access system resources. Virtual PC for Mac emulates Microsoft Windows on an Apple Mac system so that you are able to run Windows software locally. Progent's Mac technology consultants can help your company to manage these products for running Microsoft Windows software on your Apple Macs and can also assist you to evaluate and configure other solutions for Windows platform simulation.
If you are a network consultant with technical support experience, joining Progent and helping our clients will enhance your skills via collaboration with Progent's staff of mutually supportive, world-class consultants. Progent's concentration on offering network expertise and computer help to small companies will offer you the opportunity to consult closely with decision makers and add significantly to the growth of exciting organizations. Also, Our virtual office network provides the most advanced technology for off-site support and wireless connectivity to help you to deliver speedy solutions when you troubleshoot business-critical problems.
Progent's IT outsourcing packages provide economical computer support for small companies. Whether it includes planning system infrastructure, creating an in-house Help Desk or outsourcing a one, deploying a new e-mail platform, monitoring your network, or building a web-based eCommerce solution, outsourcing your network engineering services can contain costs and minimize risks, allowing network service budgets to grow in a more moderate and controlled fashion than is possible by building up a large, all-purpose internal IT organization. Progent's Outsourcing White Paper and flyers show how Progent can help you create a protected and highly available network foundation for your vital business software powered by Windows including Office XP, Microsoft Office 2003, and Microsoft Office 2000.
In performing consulting projects for enterprise clients, Progent uses a phased methodology driven by specified milestones so as to achieve financial, scheduling and technical goals while reducing productivity disruption. Progent's Enterprise Services Methodology follows accepted project management procedures derived from the leading practices defined by the Microsoft MSF methodology which includes requirements definition, architecture recommendations, pilots, design tuning, and expert deployment. All phases are recorded to provide a detailed description of IT services performed and to help in downstream network support.
Nagios and MRTG are useful, license-free monitoring utilities that operate under the Linux OS and can be used to analyze UNIX environments, Microsoft Windows networks, or multi-platform networks where Linux and Windows run side by side. Nagios lets network managers to monitor network services such as SMTP, HTTP, SSH, and PING. MRTG permits you to graph the bandwidth through SNMP-enabled network devices including servers, routers, and switches. Progent's network integration consultants can show you how to use both these utilities to streamline and repair your network.
Progent's ProSight Virtual Hosting service offers advanced virtual server architecture, a state-of-the-art data center facility, and the technical support expertise of Progent's Microsoft-certified engineering team to provide small and midsize businesses with a complete information technology outsourcing alternative that enhances network availability and protection, eliminates management hassle, and saves money. With Private Cloud Hosting, a small or midsize company can have each of its software platforms and key application servers supported within a secure and fault tolerant data center on a high-performance, non-stop virtual machine configured and supported by Progent's network support professionals.
Progent is a certified Altaro partner and can plan and manage an implementation of Altaro O365 Backup to back up and restore your Microsoft 365 mailboxes, files stored within your company's OneDrive Accounts and SharePoint sites, plus Teams Chats.
Progent can assist small and medium-size companies to set up endpoint device security protection systems and deliver cleanup expertise required for work-from-home employees.
Progent is an Altaro partner and can design and manage a deployment of Altaro Office 365 Backup to protect your O365 user and group mailboxes, files stored within your organization's OneDrive Accounts and SharePoint Document Libraries, plus Teams Chats.
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
Progent's Cisco Jabber consultants offer remote or onsite support to assist organizations of any size to design, deploy, manage, upgrade or troubleshoot Cisco Jabber environments and Cisco Unified Communications Manager ecosystems. Progent offers in-depth support for all the technologies that make up creating a cohesive Cisco Jabber collaboration solution including Cisco network appliances and management tools, Microsoft 365 applications, Windows and Mac computers, iOS and Android smartphones, SIP trunking, WiFi systems, cyber security, cloud integration, immersive telepresence systems, PBX products, disaster recovery preparedness, and the many other components of a cohesive collaboration solution.
In performing IT projects for corporate clients, Progent follows a phased methodology driven by specified milestones in order to meet budgetary, scheduling and engineering targets while minimizing business disruption. Progent's Enterprise Services Project Methodology follows industry project management standards based on the leading practices defined by the Microsoft Solutions Framework Project methodology which includes requirements definition, design proposals, test models, design adjustments, and professional deployment. All phases are documented to provide a detailed description of IT services delivered and to assist in downstream system maintenance.
Configuration Manager automates application and device provisioning across multiple sites, streamlines security and compliance settings control, keeps track of network resources, protects against company data leakage, provides network health monitoring, allows safe self service, and offers a common control mechanism for managing mixed-OS ecosystems based on on-prem, cloud, or hybrid deployment architectures. Progent's Microsoft-certified SCCM consulting team and Microsoft Azure cloud integration specialists can assist your organization with any aspect of planning, implementing, using and repairing a SCCM solution for local, cloud-based, or hybrid environments.
Progent can help businesses of all sizes to migrate any part of their network infrastructure to the Microsoft Azure cloud. This can simplify network administration and lower equipment expense. Microsoft Azure includes a comprehensive library of cloud services and Progent can help you to understand the advantages and restrictions of different cloud computing models you can use with Azure. Progent can help you administer cloud-resident or hybrid cloud and local applications and network infrastructure and make sure you avoid the typical mistakes small organizations make when migrating to a public cloud. Progent can assist you to configure VMs on Azure Virtual Machines, utilize cloud storage with Azure Storage, manage authentication with Azure Active Directory, and build backup-and-recovery services with Azure Backup. Progent can also show you how to configure perimeter firewalls and IPsec VPN tunnels and to manage Apple iOS devices and Android smartphones and tablets.
Internet Security and Acceleration Server 2006 is a multi-functional edge gateway that offers a fully integrated application layer firewall, virtual private network, and web caching platform for securing the Internet-facing applications of any organization against a wide variety of attacks. Progent's Microsoft Internet Security and Acceleration Server 2006 support professionals can help you design, rationalize, test, implement, configure and support the any version of ISA Server on your network.
For large businesses, Progent can supplement internal IT staffs by providing extensive background in supporting critical Microsoft and Cisco technologies. Progent's certified experts can provide Enterprise Active Directory help, Exchange Server 2010 integration, SharePoint expertise, and Microsoft SQL Server consulting. For the nationwide or global enterprise with branch offices, Progent can perform as a transparent local extension of enterprise IT management. Progent's enterprise support services include company-wide security, online branch office support, network design, Sarbox compliance, project management, and top-level support for multiple location office environments powered by Enterprise Windows. Progent can provide on-site engineers and technicians to help with a campus relocation or branch move, or a system designer to assist with setting up or using an Internet Data Center or Hosting Facility.
For custom program development, Progent can supply software design consultants to produce business applications in areas such as commercial transaction webs, web development, Microsoft Dynamics packages such as Microsoft Dynamics GP, and custom management reports based on Crystal Reports, Microsoft Access, or FRx Reports. Progent's consultants can use Internet Information Services to create custom eCommerce applications based on Microsoft ASP.NET. In addition, Progent can provide expertise in a wide range of custom program development environments including SQL Server and Delphi. For custom e-Commerce software, Progent also offers expertise in custom Microsoft Access, custom Visual Basic, custom Excel, and any other specialized programming powered by any Microsoft development platform.
Infor CloudSuite Industrial, formerly called SyteLine, is an ERP platform that incorporates more than 25 years of experience helping manufacturing and service companies to manage complex supply chains and streamline key processes in order to get products to market quickly and adhere to customer schedules dependably. Progent can provide the expertise of an ERP specialist with more than two decades of experience working with the SyteLine/CloudSuite Industrial product family. Progent can provide online or onsite services that can range from as-needed guidance to end-to-end solution planning and project management outsourcing or co-sourcing. Sample services offered by Progent for Infor CloudSuite Industrial include implementation, upgrades, business analysis, application development, Configure/Price/ Quote, web site integration, troubleshooting, data conversion, Amazon AWS integration, disaster recovery planning, and database administration.
Amazon Marketplace Web Service is a collection of APIs that allows Amazon sellers to streamline their business processes by automating key sales activities such as listings, orders, shipments, inbound and outbound fulfillment, and reports. By tapping into Amazon's vast online ecosystem and automating their sales, vendors can broaden their reach, reduce their cost of sales, improve response time to customers, and add to their profits. Progent's Amazon Marketplace Web Service developers can collaborate with your development team and provide programming, workflow integration, project management support, and training so you can cut development time and costs and expedite your ROI.
Progent makes use of the Flexential Tampa data center primarily to deliver private cloud hosting services. Progent maintains a group of network experts located in the Tampa area, and Progent can also provide remote support from Progent's countrywide roster of Microsoft-certified experts, Cisco-certified CCIE network infrastructure engineers, CISM and CISSP-certified security experts, Hyper-V and VMware virtualization specialists, and veteran disaster recovery/business continuity planning experts. Progent can also assist you to plan and carry out a move to the Flexential facility by providing services like planning system configuration, recommending hardware components, system setup and testing, troubleshooting, setting up remote management, and training your network support team.
Progent's certified Windows 2000 consulting staff can help you enhance the functionality of your existing Windows 2000 Servers and can simplify system administration, offer tech support and repair, and strengthen security. Progent can also show you how to create, rationalize, and implement a plan to migrate from Windows Server 2000 to Windows Server 2003. Progent is expert in setting up test installations to eliminate the obstacles associated with moving to Windows Server 2003 by identifying potential hardware and application compatibility problems.
Progent's Microsoft-certified consultants have more than 10 years of experience designing, deploying, enhancing and fixing SCOM environments and offer organizations of any size advanced remote or onsite consulting support for Microsoft SCOM 2012. Progent can help you to plan a topology for SCOM 2012 servers that delivers the responsiveness and availability needed to watch over your datacenter effectively, whether your datacenters are on-premises, cloud-based, or a hybrid solution. Progent's SCOM consultants can also help you to import and set up SCOM 2012 management packs according to best practices for tracking network fabric and both Microsoft and third-party applications and services. In addition, Progent can deliver responsive online or onsite troubleshooting to help you to fix serious problems uncovered by System Center 2012 Operations Manager.
Microsoft Dynamics GP 2010 accounting is a full-featured business management and analytics platform that unifies data and processes across your company, interfaces easily with other applications, and brings together workers, clients and vendors unrestricted by time or place. Created for small to mid-size companies, Dynamics GP 2010 and Dynamics GP Version 10.0 provide functionality for financials, analytics and reporting, project management, inventory and order processing, e-commerce, HRM, customer relationship management, field service, manufacturing, retail management, and online business services. Progent can help you install and maintain a robust, protected computer and network environment to support Microsoft Dynamics Great Plains, and can give you access to expert Great Plains consultants to help your business exploit the full potential of Microsoft Dynamics GP/Great Plains 2010.
Progent can provide cost-effective online access to an Oracle MySQL RDBMS administrator or application developer and can assist businesses of all sizes to configure and support MySQL within a dependable IT infrastructure that offers high levels of performance, expandability, and security. Progent also has experience helping businesses port databases from an Oracle environment to MySQL.
Remote 24x7 monitoring, proactive alerts, and actionable analytical reporting are crucial to preserving the proper operation of your IT system and avoiding unnecessary and costly disruptions. Remote Monitoring and Management (RMM) solutions have advanced to the point that companies of all sizes can afford a level of protection that was once reserved for large enterprises. Progent can provide several Remote Monitoring and Management solutions available as low-cost service packages designed to assist you to detect and resolve a most network issues before they get big enough to disrupt productivity.
Cisco has designed a full array of routers that includes routers designed to deliver the security, bandwidth, and availability required by customers ranging from small businesses to worldwide enterprises and ISPs. Cisco routers include support for redundancy, automatic failover, and redundant power for improved reliability and network uptime. Progent can help you select and configure Cisco routers to establish a reliable infrastructure for your network and to make it economical to expand as you support new users, open new offices, install new services, extend your network to clients and partners, and support a more mobile workforce. Progent can provide expertise in a range of routers powered by Cisco's IOS platform, including the Cisco 800 series of small office VPN routers, Cisco 1800 and 2800 Integrated Services Routers, Cisco 1900 and 3900 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for WAN edge applications, CRS Carrier Routing System for the network core, as well as legacy 1700 and 2600 Series Routers.
Citrix offers a powerful line of products that deliver enterprise-level manageability, scalability, and responsiveness for virtualizing servers and for server-based delivery of virtual Windows desktops and applications. For distributing virtualized Windows desktops and applications, Citrix offers Citrix XenDesktop and XenApp. For creating and administering virtual servers, Citrix offers XenServer and Citrix Essentials for Hyper-V. Progent's Citrix-certified engineers can help you to assess the strategic benefits of Citrix virtualization products and help you design, validate, implement, optimize, and maintain Citrix virtualization platforms.
Progent's certified security staff can show you how to secure your Mac environment through professional support offerings such as running security audits, clean up after virus and denial of service attacks, configuring firewalls, implementing secure off-site and mobile connectivity, deploying monitoring programs for protection against viruses, spam, and malware, and developing a company-wide security plan appropriate for the specific objectives of your business information system.
Progent's Cisco-certified CCIE network experts can assist your company to manage your existing PIX 500 or ASA 5500 firewalls and upgrade to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your organization to design, integrate, tune, administer and troubleshoot firewall solutions based on Cisco ASA 5500-X firewalls with Firepower Services
Cisco has designed an extensive product line of routers that includes appliances designed to deliver the protection, bandwidth, and availability required by customers ranging from small offices to global enterprises and service providers. Cisco routers feature support for redundancy, transparent failover, and backup power for improved reliability and network uptime. Progent can show you how to choose and configure Cisco routers to build a solid infrastructure for your IT system and to make it economical to expand as you support new users, open new offices, deploy new services, extend your network to clients and partners, and support an increasingly mobile workforce. Progent can provide help with a range of routers powered by Cisco's IOS operating system, such as Cisco's 800 series of small business VPN routers, Cisco 2800 and 3800 ISR routers, Cisco 3900 and 4000 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for wide area network edge environments, Cisco CRS Carrier Routing System for the network core, as well as older 3600 and 3700 Series Routers.
Progent is committed to information transfer from Progent's support experts to customers. By educating customers to resolve technical issues that are within their scope, Progent can focus on delivering high-value skills where Progent faces little competition. Small businesses who work with trusted independent consultants or who maintain in-house support personnel benefit when Progent transfers information about critical technology and tested processes to make their networks more robust, secure, and productive.
Progent is one of the most expert information technology consulting companies for integrating email and messaging systems based on Exchange 2000 Server. Progent specializes in helping small and mid-size companies derive the full advantages of Exchange 2000 for typical situations such as upgrading from Exchange 5.5, migration from an ISP-based or POP3 e-mail environment, and using managed services for your Microsoft Exchange 2000 Server support.