Progent's Duo services incorporate Cisco's Duo cloud technology to defend against compromised passwords by using two-factor authentication (2FA). Duo enables single-tap identity confirmation on Apple iOS, Android, and other out-of-band devices.
Progent's Linux consulting experts offer small and mid-size businesses and developers help with managing and maintaining Linux systems that coexist with Microsoft-based technology. Progent can give your business contact with Linux experts, support professionals certified by Microsoft and Cisco, and security experts with CISM credentials. This broad range of experience offers you a convenient single source to show you how to create and manage a protected and reliable cross-platform network and communications infrastructure that supports Linux and Microsoft coexistence by combining MS Windows with major Linux variations such as RedHat, SUSE, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo Linux, Mandrake, Debian GNU/Linux, and Slackware.
Microsoft Systems Management Server 2003 offers extra capability for change and configuration management of Windows-based networks via SMS Feature Packs. Feature Packs lower the overall administrative expense of managing and deploying software by making it simpler to copy system images, manage mobile computers, and operate management tools. In addition to alerting you about ways to cut management costs by deploying Microsoft SMS 2003 Feature Packs, Progent's consulting experts can help you prepare and perform IT projects involving processes that Feature Packs are intended to streamline. Progent's migration and update services can minimize spending and reduce business disruption as you move to new operating systems and programs. Progent's wireless engineers can show you how to develop efficient procedures and standards to manage handheld computers and intelligent mobile phones so your field force remains efficient and secure. Progent's CISSP-certified consultants and CISM-certified security experts can help you design a security plan that includes standards, processes and technologies to keep your IT network safe.
Progent's Cisco Jabber consultants can provide remote or onsite support to help organizations of all sizes to plan, deploy, maintain, upgrade or debug Cisco Jabber environments and Cisco Unified CM infrastructure. Progent offers in-depth expertise for all the technologies that go into creating an end-to-end Jabber solution such as Cisco network appliances and management tools, Microsoft 365 applications, Windows and Mac desktops, iOS and Android smartphones, SIP trunking, WiFi systems, security and compliance, cloud integration, immersive telepresence systems, PBX products, disaster recovery preparedness, and the many other pieces of a modern collaboration ecosystem.
Progent's Cisco-certified Wi-Fi technology experts can help organizations to deploy, manage, and debug Cisco Wi-Fi products such as Cisco's Aironet and Meraki Wave 2 Wi-Fi access points plus Cisco's Wireless Network Controllers.
Progent's qualified security and compliance consultants can run cybersecurity evaluations of company-wide security to determine your organization's cybersecurity profile adherence to key industry security standards. Progent can provide subscription-based managed services for security monitoring and response, on-demand network-wide security reviews, and targeted cybersecurity evaluations for specific areas of cybersecurity such as endpoints or cloud applications. Progent's certified security experts can also conduct extensive security tests to determine your organization's compliance with key international security standards such as FISMA, PCI, and ISO 17799.
Dynamics GP 2015 R2 (formerly Great Plains) features a new architecture that enhances cloud integration, works with popular smart phones and tablets, permits single sign-on with Azure Active Directory, and strengthens security. Microsoft Dynamics 2015 R2 also streamlines reporting, includes nine new Workflows, expands the Web Client, and adds more than 100 enhancements to its library of applications. Progent's team of Microsoft-certified and Cisco-certified consultants have the depth and breadth of technical skills and hands-on experience to address the many IT and business challenges associated with deploying and managing Dynamics GP 2015 R2 and can assist you to carry out an efficient migration that will optimize the business value of your investment in this powerful platform.
In conducting consulting tasks for corporate customers, Progent follows a phased approach driven by defined milestones in order to achieve financial, timing and engineering targets while minimizing productivity disruption. Progent's Enterprise Services Methodology utilizes accepted project management procedures derived from the leading practices described by the Microsoft Solutions Framework Project methodology which includes requirements definition, design proposals, test models, design tuning, and expert deployment. All facets are recorded to provide a detailed description of technical services delivered and to assist in ongoing network maintenance.
important features of Dynamics GP software include a modular structure that lets you buy just the components you need, a standards-based architecture based on Microsoft technologies to secure your investment and provide a highly integrated environment, advanced reporting services that allow you to monitor all operations, revenues and expenses and sales trends, compatibility with Microsoft Office to speed access to corporate data, the ability to process data from virtually any database or desktop application into Microsoft GP/Great Plains, plus an open architecture that makes it possible to develop custom programs. Progent can show you how to configure and support a reliable, protected server and communications network to support Microsoft Dynamics GP, and can provide experienced GP support professionals to show you how to turn the advanced features of Dynamics GP/Great Plains accounting into a high-value business management solution.
Progent can help you to design and implement an efficient migration from on-premises Active Directory to cloud-hosted Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid system that deploys Microsoft Entra Domain Services and Microsoft Entra Connect to centralize identity and access services across onsite and Azure resources.
Progent's Microsoft and Cisco authorized experts provide several service programs to help mid-size and large companies create an efficient and productive internal Computer Support Helpdesk. Progent's consulting services include ROI evaluation, process analysis and enhancement, executive reporting, education of internal staff, and documentation of processes. Progent's Software Selection and Integration Services help companies sift through the numerous top level Help Desk application programs on the market and decide which packages might be too expensive, lack critical features, or align poorly with your organization's corporate culture. Progent also offers temporary staffing for companies who need to reinforce their internal Help Desk staff for special projects or to fill in for vacationing or indisposed workers.
Progent is a Microsoft Certified Partner and has earned special competencies such as Information Worker Solutions. Microsoft Certified Partners are the elite organizations who earn the top customer satisfaction and enjoy the tightest operational relationship with Microsoft. The understanding, capabilities, and dedication needed to earn the status of Microsoft Certified Partner benefits Progent's clients by allowing Progent to offer your company more complete technical solutions for your information system.
Progent's Citrix-authorized engineers can assist your company to evaluate the business advantages of XenServer and other Citrix platforms, and can assist you to plan, test, execute, troubleshoot, and support a XenServer solution. Progent can in addition analyze your current Citrix technology environment and help you to enhance consolidation, responsiveness, protection, uptime, and disaster recovery.
ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and inexpensive for small and mid-sized organizations to map out, monitor, optimize and debug their networking appliances like routers, firewalls, and load balancers plus servers, printers, client computers and other networked devices. Using cutting-edge RMM technology, WAN Watch makes sure that infrastructure topology maps are always current, captures and displays the configuration information of almost all devices connected to your network, tracks performance, and generates notices when problems are detected. By automating time-consuming management activities, WAN Watch can knock hours off common tasks such as network mapping, reconfiguring your network, locating devices that require critical software patches, or resolving performance problems.
Progent offers nationwide urgent technical support and consulting services for businesses who operate Solaris networks or whose IT systems feature a mix of Sun Solaris and Microsoft Windows technology. Online technical support offers optimum leverage for your information technology dollar by preserving client productivity and limiting the time billed for network analysis and repair. Advanced remote support tools and experienced service specialists and consultants combine to enable Progent to solve the majority of network problems without wasting time and expense by going to your site. In the vast majority of situations your network issues can be remediated by telephone or via a combination of phone help and online connectivity. Progent can offer the services of Cisco CCIE network experts and CISA and CISM premier security specialists to assist you with the toughest system problems.
Progent's team of Microsoft and Cisco Premier Certified experts average more than a decade of hands-on industry background, at the forefront of IT support, performing a wide range of IT projects for an extensive array of clients. Each Progent consultant shares a proven set of personal best practices which are incorporated into shared best practices training that Progent instills in its support personnel. This means that you get not just expert technical help, but also a consultant with proven methods for using technical knowledge to repair actual network problems quickly.
Progent has a long background providing a broad range of online IT consulting and urgent repair services to local governments and schools throughout the United States. Progent is one of the pioneers in delivering expert online IT consulting and has delivered IT solutions to clients in all 50 states. Remote support saves travel expenses and solves problems more quickly than on-premises support.
If your company network mixes Linux technology technology with Microsoft Windows, Progent can help you to integrate your servers into a cohesive environment that allows all your operating systems to run side by side for easy management, seamless information exchange, high reliability, superior throughput, and tight protection. Progent's Linux and Microsoft Windows integration assistance services include IT infrastructure integration and service, support for Microsoft Windows services for UNIX (SFU), online network monitoring and management, remote technical help and repair, in-person technical support, and Helpdesk outsourcing.
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery consultant who can assist you to contain the progress of an active ransomware attack. Call 800-462-8800
Progent offers national remote technical support and troubleshooting services for businesses that run Sun Solaris networks or whose IT systems feature a combination of Solaris and Microsoft Windows products. Remote IT help offers maximum return for your information technology budget by protecting client productivity and limiting the hours billed for network repair services. Advanced online access tools and skilled service specialists and engineers combine to enable Progent to handle the majority of network issues without squandering time and money by traveling to your site. In the vast majority of cases your IT problems can be remediated by telephone or through a combination of telephone support and remote connectivity. Progent can make available Cisco certified CCIE network engineers and CISA certified security specialists to help you with the toughest network issues.
Progent's data center IT services are designed for companies with equipment located at Internet Data Centers or data center co-location hosting facilities and in need of on-demand in-person service at the co-location facility as well as off-site support from Microsoft and Cisco Premier Certified experts. Progent offers a full array of data center and data center and colo consulting services including system topology analysis, Windows and Linux server installation and maintenance, troubleshooting for server and telecommunications infrastructure, development and installation of zero-downtime systems, architecting and deploying layered security defenses, firewall configuration and troubleshooting, designing load balancing environments, and creating high-availability server clustering configurations.
Microsoft SQL Server 2016 offers major improvements in speed, capacity, data security, availability, BOYD support, plus built-in BI. Innovations include PolyBase for processing relational and non-relational databases simultaneously for big data applications, Hadoop support, Dynamic Data Masking, Mobile Reports, and seamless control over on-premises and cloud-resident resources. Progent's Microsoft-certified consultants can provide remote and on-premises expertise to assist organizations of any size to implement, manage or debug any edition of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with other core Microsoft technologies such as Windows Server, Exchange Server 2016, SharePoint, Dynamics GP, Skype for Business, and SCOM.
Progent offers expert remote support to help companies integrate their IT infrastructure with leading public clouds such as Azure and Amazon AWS. Progent can help your IT team to design and manage cost-effective environments that can include Windows and Linux systems and applications in both cloud-only systems or in hybrid network models that seamlessly combine on-premises IT assets along with public cloud services. To assist you to incorporate public cloud services with networks, Progent offers a range of cloud integration support services such as Microsoft Azure hybrid cloud planning and integration consulting, Amazon Web Services (AWS) cloud integration support, and Amazon Web Marketing Service development and troubleshooting. Progent has over 20 years of experience providing high-level consulting support remotely, and Progent can help you successfully carry out your cloud migration projects on schedule and affordably.
Infor CloudSuite Industrial, formerly called SyteLine, is an ERP platform that incorporates more than a quarter century of background assisting manufacturing and distribution organizations to simplify complicated supply chains and streamline critical business processes in order to bring products to market quickly and adhere to customer commitments dependably. Progent can provide the expertise of an ERP consultant with more than two decades of background working with the Infor CloudSuite Industrial/SyteLine product family. Progent offers online or on-premises consulting that spans from as-needed guidance to solution design and project management. Sample consulting services available from Progent for CloudSuite Industrial/SyteLine include installation, upgrades, process improvement, application development, CPQ, web site integration, technical support, ETL, Microsoft 365 integration, training, and database administration.
Progent's Jabber consultants offer remote or onsite expertise to help organizations of all sizes to plan, implement, maintain, upgrade or debug Cisco Jabber solutions and Cisco Unified CM ecosystems. Progent offers advanced expertise for the technologies that make up building a cohesive Cisco Jabber solution including Cisco network devices and management tools, Microsoft 365 applications, Windows and Mac computers, iOS and Android smartphones, SIP trunking, Wi-Fi systems, cyber security, cloud computing, immersive telepresence systems, PBX products, disaster recovery preparedness, and the many other pieces of a modern collaboration ecosystem.
If your company is developing UNIX or Linux applications in an environment that includes Microsoft Windows-based processors, PCs, and office productivity products, Progent offers comprehensive IT outsourcing that frees you to focus on your area of high-value know-how without the continual distraction of managing your company information system. Through the use of automated server monitoring and by providing remote and in-person support as your business needs it, Progent represents an affordable solution for managing an information system that features excellent availability, security, and performance. Progent's UNIX/Linux developer support offerings include full-service information technology outsourcing, virtual server infrastructure, online and on-premises support and troubleshooting, proactive network monitoring, and Help Desk support.
Progent's Microsoft-certified consulting experts have over a decade of experience designing, deploying, enhancing and troubleshooting Microsoft SCOM solutions and can provide companies of all sizes advanced remote or onsite consulting support for SCOM 2012. Progent can help your company to design an architecture for System Center 2012 Operations Manager servers that delivers the performance and resilience needed to watch over your datacenter effectively, whether your infrastructure are on-premises, in the cloud, or a mixed environment. Progent can also help you to import and customize System Center 2012 Operations Manager management packs according to industry best practices for monitoring network fabric and Microsoft and third-party applications and services. Also, Progent can provide responsive remote or onsite troubleshooting to assist you to remediate critical issues uncovered by SCOM 2012.
Progent's IT outsourcing packages offer budget-friendly computer consulting for medium-size corporations. Whether it involves planning system infrastructure, creating an in-house Help Desk or outsourcing a one, rolling out an updated email platform, monitoring your network, or creating a web-based business solution, outsourcing your IT engineering services can reduce expenses and minimize risks, permitting network support budgets to grow in a more moderate and controlled manner than is feasible by assembling a bulky, knowledgeable in-house IT staff. Progent's Outsourcing White Paper and flyers show how Progent can help you create a secure and robust system foundation for your vital Windows-based applications such as Windows 2008, Exchange Server, and SQL Server 2008.
Progent's consultants can assist you to design and implement an efficient migration from on-premises Active Directory to cloud-hosted Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid solution that uses Microsoft Entra Domain Services and Microsoft Entra Connect to centralize identity and access services across onsite and Azure assets.
Progent's Microsoft-certified ISA Server consulting experts have extensive experience configuring Microsoft ISA Server-based security installations for information systems with many offices, mobile workers, and mission-critical web applications. Progent's Microsoft Firewall experts can assist your company in designing and implementing a configuration of ISA Server 2000 or ISA Server 2004 that meets your network security requirements without overly restricting your IT system productivity. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.
Progent's Ekahau-certified Wi-Fi network design consultants can help you to design, install, enhance, manage and troubleshoot a Wi-Fi network customized for your building. Progent offers remote or on-premises expertise for Ekahau Pro for predictive Wi-Fi planning, Ekahau Sidekick for on-premises RF measurement, Ekahau Analyzer for resolving RF signal problems, and Ekahau Insights for managing the health of multiple Wi-Fi networks.
Cisco's security and offsite connectivity solutions for small to mid-size businesses offer a full array of easy-to-administer security products to let you protect your wired and wireless network infrastructure. Cisco's Virtual Private Network line includes switches, firewalls, intrusion detection systems, and Virtual Private Network access concentrators. Progent's professional consulting staff includes experienced engineers with Cisco's Certified Internetwork Expert (CCIE) and Cisco Certified Network Professional certifications who can help your organization to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, and other Cisco security technologies that fit most closely with your corporate goals.
Progent's ProSight Virtual Hosting service provides complete hosting of a small organization's servers in a solution that delivers the maximum level of availability and scalability and is in addition simple to migrate to another host. ProSight Virtual Hosting and management services are built upon mature virtualization platforms that allow small businesses with mixed- platform environments to save dramatically on the costs of capital equipment, infrastructure maintenance, and IT management while achieving enterprise-class fault tolerance and an unprecedented level of vendor independence.
Progent's Duo service plans utilize Cisco's Duo cloud technology to defend against compromised passwords by using two-factor authentication (2FA). Duo enables one-tap identity verification with Apple iOS, Android, and other personal devices.
Lync Server 2010 provides IM, Presence, audio and video conferencing, desktop collaboration, as well as IP-based and public switched telephone network calling. Lync 2010 can extend the functionality of Microsoft Exchange, SharePoint and Office desktop or cloud-based Microsoft 365 and simplify management via integration with Active Directory. Lync 2010 can also cut expenses by doing away with Voice-over-IP equipment and subscription fees, PBX systems, or conventional video conferencing technology. Progent's certified unified communications experts offer online and onsite support services to help your company to manage and troubleshoot your current Lync Server 2010 environment or evaluate the advantages of upgrading from Lync to Skype for Business, which is the renamed and revamped version of the product family. Progent can also assist your organization to design and execute a smooth Skype for Business upgrade or a migration to Microsoft Teams.
ProSight Active Security Monitoring (ASM) incorporates cutting edge behavior machine learning technology from SentinelOne to guard endpoints and physical and virtual servers against known and novel ransomware variants such as Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Nephilim.
Configuration Manager automates software deployment and updating, simplifies security and compliance settings control, keeps track of network resources, guards against corporate data leakage, provides network health monitoring, enables secure self service, and delivers a common control mechanism for managing mixed-operating system networks running on-prem, cloud, or hybrid deployment topologies. Progent's Microsoft-certified SCCM consultants and Azure cloud specialists can assist you with any facet of designing, implementing, using and repairing a System Center Configuration Manager solution for on-premises, cloud-based, or hybrid environments.
Progent's Microsoft-certified engineers can help you design, document, carry out, manage, and repair a system-wide move to 64-bit server and desktop operating systems and business applications. Progent can help you pilot your 64-bit environment to verify that it supports all of the important 32-bit programs that you want to retain plus the latest 64-bit editions of applications you wish to run.
Progent's Cisco Security/VPN consultants and CCIE and CCNP certified experts can help your small or medium sized company integrate and support Cisco's security and VPN technology including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN solutions include both remote access and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN solutions are easy to manage and offer the flexibility to expand with your changing business requirements. Progent's Cisco-Premier network experts support Cisco's comprehensive family of hardware and software aimed at eliminating information pilfering, virus and worm outbreaks, DDoS attacks, and other threats to your information system. Progent can show you how to deploy Cisco products to get secure connectivity, intrusion protection, and comprehensive Identity services based on Cisco Access Control Server using RADIUS security and TACACS to establish a central user access control framework for user authentication, authorization, and tracking from an easy-to-use Web interface.
The Progent Test and Training Lab located at the QTS (formerly Herakles) Colocation Center can be used for testing mission-critical applications, creating cost-effective migration methodologies, assessing and optimizing performance, planning or validating business continuity solutions, mitigating compatibility issues, and building training environments for new technologies. For Progent customers who lack sufficient in-house resources to assemble proper test systems, the lab cuts capital outlay and engineering risk and helps keep vital network initiatives on schedule.
Secure Application Publishing with Internet Security and Acceleration Server 2006 provides greater control over intranet resources while supporting enhanced productivity by making these resources available to authorized remote users. Internet Security and Acceleration Server 2006 helps guard business applications, services, and information throughout all network layers with application-layer filtering and powerful publishing tools. Progent's Microsoft-certified Internet Security and Acceleration Server 2006 experts can show you how to plan, install, set up, and maintain ISA Server on your system so your company achieves a highly functional and economical combination of protection, productivity, and performance.
Progent's software developers have worked for 20 years with .NET technologies and the Visual Studio development environment and are able to build or update .NET applications quickly and at low cost.
Progent's Microsoft-certified consulting experts have more than 10 years of background designing, implementing, enhancing and fixing Microsoft SCOM environments and offer companies of any size expert online or onsite consulting support for Microsoft SCOM 2012. Progent can assist you to plan a topology for SCOM 2012 servers that delivers the performance and availability needed to watch over your IT resources efficiently, whether your infrastructure are onsite, in the cloud, or a hybrid solution. Progent can also assist you to import and set up SCOM 2012 management packs based on best practices for monitoring network fabric and both Microsoft and third-party applications and services. Also, Progent can deliver responsive remote or onsite troubleshooting to help you to remediate critical issues uncovered by Microsoft SCOM 2012.
Progent's ProSight Email Guard uses the technology of leading data security vendors to deliver web-based management and world-class protection for all your inbound and outbound email. The hybrid architecture of Progent's Email Guard managed service integrates a Cloud Protection Layer with a local security gateway device to provide complete defense against spam, viruses, Dos Attacks, DHAs, and other email-borne malware. ProSight Email Guard's cloud filter serves as a preliminary barricade and blocks most unwanted email from making it to your network firewall. This reduces your vulnerability to external threats and conserves system bandwidth and storage. ProSight Email Guard's on-premises security gateway appliance adds a further layer of analysis for inbound email. For outgoing email, the local security gateway offers AV and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The local gateway can also assist Microsoft Exchange Server to monitor and protect internal email traffic that originates and ends within your corporate firewall.
Progent is a certified Hornetsecurity/Altaro partner and can design, configure, and manage an implementation of 365 Total Backup to protect your Microsoft 365 user and group mailboxes, files residing on your company's OneDrive Accounts and SharePoint sites, Teams Chats, plus files on Windows-powered laptops and desktops.
Progent's Microsoft-certified consultants can assist organizations of all sizes to evaluate Windows 10 or to migrate to Windows 10 from an earlier release of Windows. Online and onsite assessment and upgrade services for Windows 10 provided by Progent include ROI analysis, project supervision, application and driver compatibility testing, test lab systems, Hyper-V virtualization strategies, Cloud and hybrid solutions, mobile management and synchronization, teleworker access, data and identity security, streamlined deployment and management, infrastructure design, wired/wireless convergence, disaster recovery planning, custom training for IT support staff and end users, and post-migration technical help.
With the Catalyst line of switches for small and medium-sized businesses, Cisco enables organizations to realize all the benefits of bringing intelligent services into their IT infrastructures. Cisco's switching product line allows you to enable features to make your IT network sufficiently robust to accommodate real-time needs, expandable to support growth, safe enough to guard confidential information, and designed for prioritizing and managing all traffic to optimize network performance. Progent's Cisco certified engineers can show you how to pick out and integrate Cisco switches that make sense for your company. Also, Progent's CISM certified security specialists can help you develop a comprehensive security policy and set up Cisco switches so they help enforce your security strategy. Cisco Catalyst switches that Progent provides expertise for include the Cisco Catalyst 2950 switches, Cisco Catalyst 3560 switches, Cisco Catalyst 4900 switches, and Catalyst 6500 Series Switches.
Microsoft Exchange and Apple Mac computers can co-exist efficiently. Progent's Apple and Microsoft premier experts can show you how to set up Microsoft Entourage and Exchange so your Apple Macintosh users can collaborate with colleagues who use Microsoft Outlook. With Exchange and Entourage 2008 or 2004 for Mac, Exchange and Apple Macintosh software can coexist, enabling Mac users to get and send email, examine the Exchange global address list, copy addresses, sync up appointments, and alert fellow workers to meetings with your Exchange account. Progent will make sure that your Exchange Server is properly configured and that WebDAV and Outlook Web Access are working. Progent also can provide specialized one-on-one Entourage education.
For desktop and application virtualization, Progent offers the support of a Citrix-certified XenDesktop consultant who can help you to design a XenDesktop environment that improves the business impact of your IT system; integrate XenDesktop software with your servers, end-user devices, and peripherals; upgrade your existing virtual desktop software to current versions of XenDesktop; and deliver advanced online technical support. Progent can also train your network managers to follow best practices to maintain XenDesktop effectively.