Fast and Affordable Remote Troubleshooting for Modesto California Networks
For organizations in Modesto California, Progent offers remote technical support for networks based on any mix of Microsoft, Cisco, macOS and OS, or Linux platforms. Progent's Microsoft Premier consulting experts have delivered online troubleshooting to businesses in all 50 states in the United States. (Refer to recommendations from Progent's customers.) Progent also can furnish the consultation services of Cisco CCIE engineers to solve complex networking problems, plus the assistance of CISA and CISSP-certified security consultants to handle high-level security design and diagnostic issues.
Progent's remote support engineers offer excellent value due to the fact that they have the practical background and have access to the advanced technology necessary to resolve most information system problems quickly. Efficient support lowers immediate costs since service calls use up minimal chargeable minutes. Remote support also avoids the cost of dispatching an engineer to your office. Your organization benefits additionally with incidental expenses by minimizing or eliminating network outages and associated costs due to business discontinuity, upset clients, idle workers, and de-focused management. Progent's advanced remote technical support expertise is particularly valuable for organizations that are dependent on public clouds for critical network infrastructure or software such as Azure, Office 365 Exchange Online, Amazon AWA, Google Cloud Platform, or where onsite support may not be an option.
Progent's pricing policy for remote support is designed to stretch your IT service dollar. Progent charges by the minute for telephone-based consulting, so you are invoiced exclusively for the services that you receive. Unlike many remote service organizations, Progent asks for no initialization fee or minimum fees. Progent's one-minute billing unit and simple policy for billing do away with situations where speedy. minor solutions somehow end up as large bills. Progent's skill at solving technical issues quickly means you saves cash.
Progent's Remote Consulting and Troubleshooting Expertise
Through years of experience, Progent has refined an array of customized tools and field-tested methodologies that allow the highest level of efficiency for online technical support and troubleshooting for information systems of all sizes. Progent provides protected Virtual Private Network support for gateways from a variety of popular sources such as Microsoft, Cisco, SonicWall and WatchGuard. Secure VPN connectivity enables the engineers of Progent's online support team to interface to your company's network without breaching network security.
Progent's advanced technical support reporting system includes extensive documentation for the service that Progent's clients have been provided. Progent's staff consultants have access to the specifics of support provided to every Progent client by every engineer. This database of problems and responses is organized as a readily retrievable proprietary knowledge base that enables Progent's online technical engineers to share their knowledge with the whole team to ensure that the value of Progent's support improves daily. Progent's advanced accreditations and close associations with important vendors such as Cisco and Microsoft make available additional vast technical support databases and permit priority response from manufacturers' in-house engineering staff so Progent's remote consulting specialists can come up with optimal solutions promptly.
Remote technical support services offered by Progent to customers in Modesto California include:
Certified MS Windows Experts
Progent's Microsoft-certified online service experts can deliver computer repair and consulting support for the complete line of Microsoft server products. Progent is a Microsoft Certified Partner and can offer your business the expertise of consulting engineers who can help you with a wide range of platform support such as
Windows Server 2019 migration,
Windows Server 2016 integration for hybrid systems, Windows Server 2012 R2 planning and deployment,
Windows Server 2008 maintenance,
Microsoft Exchange Server 2019 integration,
Microsoft Exchange 2016 planning and deployment, Exchange Server 2013 consulting,
Microsoft Exchange Server 2010 maintenance,
SharePoint 2019 planning and integration, SharePoint Server 2016 migration and hybrid integration consulting services, Microsoft Teams expertise, Skype for Business migration consulting, Microsoft Lync Server 2013 integration, and Microsoft Office Communications Server 2007 upgrade,
Forefront TMG administration and ISA Server 2006 maintenance, MS SQL Server 2019 integration consulting, MS SQL Server 2017 consulting, Microsoft SQL Server 2016 integration and development and SQL Server 2014 support,
Systems Center Operations Manager system monitoring,
Project Server training,
Microsoft Access Programming,
Small Business Server 2011 support, and
Windows 2012 R2 Essentials cloud integration.
Progent in addition can deliver a broad array of cost-effective PC desktop services to assist your company to deploy, integrate, repair, and manage workstations and laptops based on Microsoft Windows. Progent's desktop support services cover areas such as offering Microsoft Windows 10 upgrade support plus System Center 2012 Configuration Manager (SCCM 2012) design and installation, Microsoft System Center 2016 Configuration Manager (SCCM 2016) hybrid cloud integration, and Intune integration help to streamline the administration of your PCs along with your cloud-connected tablets and smartphones.
Contact a Cisco Certified Internetwork Expert (CCIE) for Complex Network Troubleshooting
The Cisco Certified Internetwork Expert (CCIE) certification is the premier accreditation for networking engineers, and validates an individual's technical skills at the expert level. CCIEs know how to deal with even the most complex issues occurring in network design, integration, administration, security, and troubleshooting. CCIEs can cooperate on a privileged basis with Cisco's in-house support staff in analyzing anomalies with IOS network administration tools and coming up with alternate approaches or identifying software updates. Cisco CCIEs provide excellent cost-effectiveness since their deep experience allows them to fix problems quickly. In many cases, less experienced engineers can wrestle for hours or even days with identical tasks that a Cisco-qualified CCIE can resolve in minutes. Progent's Cisco CCIE certified consultants can tie into your network via advanced on-line support tools to provide fast, secure, and affordable analysis and remediation.
Sacramento Central Valley Contact Information:
Progent offers consulting services and onsite technical support throughout the Sacramento Metro Area.
Progent locations in Sacramento Central Valley
Progent's CCIEs offer assistance with the entire range of Cisco's top-selling selection of infrastructure appliances. Cisco technology expertise provided by Progent includes Cisco ASA 5500-X Next Generation firewalls with Firepower configuration and debugging, Cisco routers installation and upgrades, Cisco Catalyst switch consulting and support services, Nexus switch consulting and support services, Meraki switches integration, Cisco Unified Communications Manager/CallManager consulting and technical support, Cisco Voice over IP phones and IP video desktop phones solutions and Cisco wireless VoIP phones solutions, Cisco Meraki wireless access point planning and configuration, Aironet Access Points deployment services, Cisco WiFi controllers integration consulting, Cisco VPN and Network Security engineering services, and SIP and CUBE infrastructure solutions for SIP PSTN trunks and CUBE integration expertise. Progent can also provide online and onsite wireless site surveys to assist you to optimize your Wi-Fi infrastructure.
CISSP, ISSAP, and CISM Certified Network Security Specialists
Progent's certified CISM, CISSP, and CISSP-ISSAP cybersecurity experts can provide a range of system protection services to enhance the safety of your Windows, Apple macOS and OS X, or Linux network against assaults or help your company to clean up rapidly after a damaging penetration. Security consulting services offered by Progent cover comprehensive network security analysis utilizing tools such as GFI LANguard Network Security Scanner, AMAP Application Scanner, and software from Solar Winds tools and Hydra; fast recovery from malicious assaults; installing firewalls; building secure mechanisms for off-site and mobile access; defending your messaging system against viruses, spam and DHA attacks; and offering round-the-clock proactive monitoring.
Cloud Integration Solutions
Progent offers advanced remote consulting to help businesses of any size connect their IT infrastructure with popular public cloud platforms including Azure and Amazon Web Services. Progent can assist you to plan and administer cost-effective ecosystems that support Windows and Linux systems and applications in either cloud-based systems or in hybrid architectures that utilize on-premises IT assets along with public cloud services. To assist you to incorporate cloud services with networks, Progent can provide a variety of cloud migration support services such as Office 365 integration with on-premises Exchange,
Azure hybrid cloud design and deployment consulting, Amazon Web Services (AWS) hybrid cloud migration, Amazon Web Marketing Service (WMS) programming and troubleshooting, and Google Cloud integration consulting. Progent has over 20 years of experience providing advanced consulting expertise online, and Progent can help you complete your cloud migration initiatives on schedule and affordably.
VMware Site Recovery Manager (SRM) Planning and Deployment
VMware's Site Recovery Manager (SRM) is a component of VMware vCenter that allows you to orchestrate, automate and test a consistent process for restoring services quickly after an outage. SRM provides centrally managed and automated disaster recovery, application mobility, plus transparent site relocation, failback and re-protect. Site Recovery Manager also enables transparent testing for disaster recovery, updates and patches and can produce reports to confirm complete service recovery, validate SLAs and demonstrate DR compliance. Progent can provide the skills of a VCDX certified VMware Site Recovery Manager consulting expert to help your organization to plan, deploy, test and administer a disaster recovery solution based on VMware Site Recovery Manager.
Progent's VMware vSphere and vCloud consultants offer in-depth understanding of VMware vCloud Director (vCD), vRealize Automation, vRealize Orchestrator (vRO) and vCloud Suite used for managing private and public cloud and hybrid cloud environments that provide maximum uptime, data security, and disaster recovery. Progent can also provide advanced VMware NSX consulting from a VCDX-NV certified network architect to assist your organization to build a fully virtualized Software Defined Data Center that can be provisioned or re-purposed in minutes and administered with a high degree of automation regardless of the hardware making up the underlying IP network.
UNIX, Linux, Sun Solaris, and macOS and OS X Expertise
Progent's UNIX, Linux consultants and Apple macOS and OS X technology specialists can provide remote consulting services to address a wide array of information technologies such as network architecture, messaging systems, network and process security, plus UNIX/Linux and Microsoft Windows integration. For server consolidation and easy management in environments that include Linux-based systems with Microsoft Windows, Progent offers VMware consulting and Citrix support. Progent can also assist with transitioning from older systems to Windows or Linux solutions. Progent's team-based approach to solving network issues enables quick escalation, if necessary, to consultants with task-relevant experience to handle challenging scenarios. This accelerates solutions of critical problems, reduces network downtime, and cuts support expense.
Important Linux versions for which Progent offers expert support include:
ProSight Flat-rate Managed Services for Small and Medium Size Businesses
Progent offers a family of budget-friendly, flat-rate managed services intended to enable small and medium-size organizations to utilize the same advanced technology used by many of the world's leading corporations. Progent's ProSight line of IT management outsourcing services covers all critical facets of information technology including email content filtering, behavioral-based threat defense, automated backup/recovery, infrastructure health monitoring, virtual server hosting, and network asset documentation management. ProSight managed services include:
ProSight Network Audits
- ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
Progent's ProSight Active Security Monitoring is an endpoint protection solution that utilizes cutting edge behavior-based analysis technology to guard endpoint devices and physical and virtual servers against new malware attacks like ransomware and file-less exploits, which routinely evade traditional signature-based AV products. ProSight Active Security Monitoring protects local and cloud-based resources and offers a unified platform to automate the entire malware attack progression including filtering, identification, mitigation, remediation, and post-attack forensics. Key features include single-click rollback using Windows Volume Shadow Copy Service and automatic system-wide immunization against newly discovered threats. Find out more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense.
- ProSight Enhanced Security Protection (ESP): Endpoint Security and Exchange Email Filtering
ProSight Enhanced Security Protection services deliver economical multi-layer security for physical servers and virtual machines, workstations, smartphones, and Exchange email. ProSight ESP uses adaptive security and advanced heuristics for round-the-clock monitoring and responding to security threats from all vectors. ProSight ESP offers two-way firewall protection, intrusion alerts, endpoint management, and web filtering through cutting-edge technologies incorporated within one agent managed from a single console. Progent's security and virtualization consultants can help your business to plan and implement a ProSight ESP environment that meets your organization's specific needs and that helps you achieve and demonstrate compliance with government and industry information protection regulations. Progent will help you define and configure security policies that ProSight ESP will manage, and Progent will monitor your network and react to alarms that require urgent action. Progent can also assist you to set up and verify a backup and disaster recovery system such as ProSight Data Protection Services (DPS) so you can get back in business rapidly from a potentially disastrous security attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified endpoint protection and Microsoft Exchange filtering.
- ProSight Data Protection Services: Managed Backup and Recovery
ProSight Data Protection Services provide small and mid-sized organizations a low cost and fully managed service for reliable backup/disaster recovery (BDR). For a low monthly rate, ProSight DPS automates your backup activities and enables fast recovery of critical files, applications and VMs that have become lost or damaged as a result of component breakdowns, software bugs, disasters, human mistakes, or malware attacks like ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware images/. Critical data can be protected on the cloud, to an on-promises device, or to both. Progent's cloud backup specialists can deliver world-class support to configure ProSight DPS to be compliant with government and industry regulatory standards like HIPAA, FINRA, PCI and Safe Harbor and, when necessary, can assist you to restore your business-critical data. Read more about ProSight DPS Managed Backup and Recovery.
- ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
ProSight Email Guard is Progent's spam and virus filtering and email encryption service that uses the infrastructure of top data security companies to deliver web-based management and comprehensive security for all your inbound and outbound email. The powerful architecture of Progent's Email Guard managed service integrates cloud-based filtering with an on-premises security gateway device to provide advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. The cloud filter serves as a first line of defense and keeps most unwanted email from making it to your network firewall. This decreases your vulnerability to external threats and saves network bandwidth and storage space. Email Guard's on-premises gateway appliance adds a further layer of analysis for inbound email. For outgoing email, the on-premises security gateway offers anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The on-premises gateway can also help Microsoft Exchange Server to track and safeguard internal email that originates and ends inside your security perimeter. For more information, see ProSight Email Guard spam and content filtering.
- ProSight WAN Watch: Network Infrastructure Management
ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and affordable for small and mid-sized businesses to map out, track, reconfigure and debug their connectivity hardware like routers, firewalls, and access points as well as servers, printers, endpoints and other devices. Using state-of-the-art RMM technology, WAN Watch ensures that network diagrams are always updated, copies and displays the configuration information of virtually all devices on your network, monitors performance, and generates alerts when potential issues are detected. By automating time-consuming network management activities, ProSight WAN Watch can knock hours off common tasks such as making network diagrams, reconfiguring your network, finding appliances that need critical updates, or identifying the cause of performance issues. Find out more details about ProSight WAN Watch network infrastructure monitoring and management consulting.
- ProSight LAN Watch: Server and Desktop Remote Monitoring Services
ProSight LAN Watch is Progentís server and desktop monitoring service that incorporates state-of-the-art remote monitoring and management (RMM) techniques to help keep your IT system running efficiently by tracking the health of vital assets that drive your business network. When ProSight LAN Watch detects a problem, an alarm is sent immediately to your designated IT personnel and your assigned Progent engineering consultant so that any looming problems can be addressed before they have a chance to impact your network Learn more details about ProSight LAN Watch server and desktop monitoring consulting.
- ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
With ProSight Virtual Hosting service, a small organization can have its critical servers and applications hosted in a protected Tier III data center on a fast virtual machine host set up and managed by Progent's IT support professionals. With the ProSight Virtual Hosting service model, the customer retains ownership of the data, the OS platforms, and the apps. Since the environment is virtualized, it can be ported immediately to an alternate hardware environment without requiring a lengthy and difficult configuration procedure. With ProSight Virtual Hosting, you are not tied a single hosting service. Learn more about ProSight Virtual Hosting services.
- ProSight IT Asset Management: Infrastructure Documentation and Password Management Services
ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, update, find and safeguard information related to your IT infrastructure, procedures, business apps, and services. You can instantly locate passwords or IP addresses and be warned about impending expirations of SSL certificates or domains. By cleaning up and managing your IT documentation, you can save up to half of time wasted searching for critical information about your network. ProSight IT Asset Management includes a centralized location for storing and collaborating on all documents related to managing your business network like recommended procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for gathering and relating IT data. Whether youíre making enhancements, doing maintenance, or responding to an emergency, ProSight IT Asset Management gets you the data you need as soon as you need it. Learn more about Progent's ProSight IT Asset Management service.
Progent's ProSight Network Audits offer a quick and low-cost alternative for small and mid-size organizations to get an unbiased assessment of the health of their network. Based on a selection of the leading remote monitoring and management (RMM) platforms in the industry, and supervised by Progent's world-class team of information technology experts, ProSight Network Audits help you see how well the deployment of your essential infrastructure devices conform to industry best practices. The Basic and Advanced options for ProSight Network Audit services are offered at a low, one-time cost and deliver instant ROI like a more manageable Active Directory environment. Both versions also come with a year of cutting-edge remote network monitoring and management (RMM). Advantages can include lower-cost management, improved compliance with information security requirements, higher utilization of IT assets, quicker troubleshooting, more reliable backup and restore, and increased uptime. See more about Progent's ProSight Network Audits network infrastructure review.
Progent's ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report service is an affordable service based on a phone interview with a Progent backup/recovery consultant. The interview is designed to help evaluate your company's preparedness to block or recover rapidly after an assault by a ransomware strain like Ryuk, WannaCry, MongoLock, or Hermes. Progent will consult with you directly to collect information concerning your existing security profile and backup system, and Progent will then produce a written Basic Security and Best Practices Report document describing how you can follow best practices to build an efficient AV and backup environment that meets your company's requirements. For more information, refer to The ProSight Ransomware Preparedness Report Service.
Additional Support Programs Available from Progent
Progent can provide the services of world-class remote consulting experts for contract information technology programs. Billing rates for longer-term consulting projects are determined based on the qualifications of the engineers required. Progent's background in these special fields of information technology enables customers to execute critical initiatives within budget and on time. Progent's special online engineering solutions include:
How Your Modesto Business Can Contact Progent's Online Support Professionals
Help Desk Call Center Expertise
Progent's Call Center service options for organizations with environments that incorporate Windows, Cisco, macOS and OS X, UNIX, or Linux technology include comprehensive Help Desk Call Center services, shared Helpdesk support services, and Helpdesk operations consulting.
Progent's Standard Help Desk Services provide small businesses an end-to-end service desk solution that handles all facets of remote desktop technical support from initial requests through ticketing, remote desktop control, status tracking, problem solving, and management reports. Progent offers help desk services at a substantial discount from Progent's regular desktop support rates, and Progent can provide the option of fast on-demand escalation to Level 2 and Level 3 experts to handle challenging problems.
Progent's Help Desk Call Center consulting services can support you in building an effective new Help Desk or enhancing your existing organization, selecting or modifying Help Desk Call Center software products to address the unique requirements of your corporation, or providing temporary online personnel to reinforce your existing Help Desk Call Center resources to handle unusually busy events like software migrations, mass upgrades, or installing new applications.
Progent's Call Center staff of experienced network consultants offers your workers in Modesto California quick contact with an efficient network service resource with extensive background providing phone support and remote troubleshooting for computer environments based on Windows, Cisco, macOS and OS X, or UNIX/Linux products. Progent's concentration is to give the Call Center the reputation as a major contributor to business efficiency, and Progent's goal is to resolve rather than merely annotate IT issues.
- Business Applications Support: Training, Custom Programming, and Troubleshooting
Progent's Applications Consulting staff provides remote and in-depth engineering expertise and training in special business application areas such as ERP, Manufacturing Requirements Planning, customizing accounting packages, and Customer Relationship Management. Progent also offers expertise, custom programming, and education for Microsoft applications including Microsoft CRM, Microsoft Office Project, Microsoft Office 365 Word, and Microsoft Office 365 Excel. To read more on Progent's expertise, customization, and education offerings, visit Progent's Applications Experts Team.
- Centralized and Streamlined Management of Hybrid Cloud Networks
Microsoft System Center 2016 centralizes and automates the administration of hybrid cloud networks by offering advanced integration with Windows Server 2016 servers, Windows 10 clients; seamless integration of multi-OS networks that include various Linux distributions, Microsoft Hyper-V and VMware vSphere; and better cloud support such as tighter integration with Microsoft Intune for Apple iPhone and Google Android smartphone administration plus native integration with Microsoft Operations Management Suite for cloud-based analytics. Progent's System Center 2016 consultants can provide world-class online and on-premises expertise for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager. Progent can help organizations of any size to plan and install a new implementation of System Center 2016, expand or optimize an existing one, upgrade efficiently from a previous release of System Center, or troubleshoot your System Center solution.
- Online Hybrid Network Monitoring Services
Progent can deliver companies in Modesto California online hybrid network monitoring by providing System Center 2016 Operations Manager (SCOM) consulting and Microsoft System Center 2012 Operations Manager (SCOM 2012) support. Progent can configure SCOM to accommodate your environment so your network support is proactive and automated. By detecting emerging issues before they grow into downtime, proactive monitoring can avoid disruptive and expensive service crises. Progent can also utilize system monitoring tools like Nagios and MRTG to analyze UNIX/Linux, Sun Solaris, or macOS and OS X networks, Microsoft networks, or networks powered by a mix of OS platforms.
To contact Progent about urgent remote assistance with Microsoft, Apple macOS and OS X, or Linux environments, visit Progent's Emergency Phone-Based Help, telephone 1-800-993-9400, or see Contact Progent.
For offices and new ventures in Modesto California, Progent's online computer support engineers are ready to provide professional and affordable system support the instant your company has to have it. More than a decade of offering remote tech support has led to Microsoft Partner certification for Progent's team of engineers and has helped Progent to acquire high-end troubleshooting capability and to refine remote connectivity technology to solve IT problems rapidly while avoiding the expense and lost time that comes with on-premises service calls.
Even if your Modesto organization works with a regular independent consultant or employs a full time IT staff that know how to handle the majority of network issues, Progentís Microsoft and Cisco certified consultants are available to offer an easy and seamless virtual expansion of your on-site resources for situations when your usual IT support personnel either don't have the availability or the experience to deal with unexpected system crises or particularly complex integration problems.
Advantages of Progent's Network Help for Organizations in Modesto California
Progent's online support services allow your Modesto organization to enjoy the advantages of timely, enterprise-grade network support without the cost of maintaining a full-time IT staff. Your network will acquire added business worth by becoming more available, efficient, and secure. Benefits to your company include:
- Convenient remote extension of your on-site IT resources
With most organizations in Modesto California, nearby computer service resources, whether made up of freelance consultants or an internal maintenance staff, can solve typical network problems. However, serious problems sometimes spring up when your regular support personnel are too busy or absent, and some trouble may stem from technology that is beyond the scope of your onsite support technicians. In these situations, Progent's online support professionals offer a convenient, fast, and affordable solution to supplement your local help and to pass on valuable information to increase your capability to resolve future problems locally.
- Reduced Reliance on Individual Service Providers
For network support, smaller businesses commonly depend on independent freelance service providers. Although freelance service people carry smaller internal costs than larger consulting organizations and can afford to charge marginally less, they are sometimes overbooked, making it impossible to respond rapidly to crisis situations. If a freelance consultant is busy with another customer, sick, on a trip, or in class, the absence of reserve help may force your company to wait for help during an emergency. As your business grows, network unavailability and problems with vital software are more costly. The money you thought you were conserving on a freelancer can be consumed quickly by lost productivity. Progent offers a ready source of reserve service expertise to insure your network stays up and running.
- Create a Scalable Basis for Smooth Expansion
Businesses typically start with an information system created on a modest budget. Without a scalable infrastructure, slap-dash fixes often get piled on top of a shaky foundation. When a network grows, stability and scalability issues can hinder the productivity of the business. Such poorly designed environments need proper analysis, smart long-term planning, and wide technical expertise to upgrade to a system architecture that can provide the solid foundation to meet current business requirements and simplify future growth.
- Interact with Problem Solvers Instead of Product Resellers
Smaller businesses need guidance and technical training to negotiate an increasingly complex array of product alternatives available for accelerating business growth and improving productivity. Businesses do not need a network consultant who is motivated to sell a certain vendor's products. IT support and product selling can lead to a situation where the recommended
solution is built around a profitable product instead of the genuine needs of a client. Progent eliminates these conflicts of interest by offering just services instead of products. This enables Progent to match technical consulting with the best interests of customers.
What Makes Progent Different from Other Service Firms?
Progent is a Microsoft Partner support firm and Progent's number of employees, depth of technical background, fine tuned remote support software, and understanding of enterprise networking enable offices to escape the pitfalls associated with exclusive dependence on smaller service organizations, individual freelance consultants, or limited internal resources.
Progent stands out by providing:
How Does Our Company Begin Receiving Remote Network Help from Progent?
- In-depth Knowledge of Microsoft's Entire Family of Servers
Progent offers in-depth expertise for Microsoftís leading server platforms with services such as Windows Server 2019 migration consulting, Windows Server 2016 hybrid cloud integration, Windows 2012 R2 Server planning and integration consulting, Windows Server 2008 upgrades, Microsoft Windows Server 2003 upgrades, Microsoft Exchange 2019 planning and configuration, Microsoft Exchange 2016 Server migration, Microsoft Exchange Server 2013 integration, Exchange 2010 Server management, Microsoft Exchange 2007 Server and Exchange Server 2003 migration, plus MS SQL Server 2019 integration expertise, MS SQL Server 2017 migration, SQL Server 2016 integration and development, Microsoft SQL Server 2014 support, and SQL Server management support.
- Value Pricing
Progent's pricing model is to bill for phone service and on-premises visits by the minute. As a result, you are charged just for received services. Progent does not impose a higher rate for after-hours or emergency support, and inside California or in regions where Progent provides on-site service, Progent does not bill for travel time except for emergency support where on-site work is less than 4 hours. In addition, Progent imposes no initialization charge and asks no retainer for support services delivered during regular working hours. Many service firms demand substantial minimum payments or charge for every fifteen minutes or longer. Progent's fine granularity does away with big bills for fast fixes so you will not be tempted to allow simple problems to fester.
- Information Transfer
Progent practices knowledge transfer from Progent's consultants to clients. By educating clients to handle problems that are within their comfort zone, Progent can concentrate on delivering hard-to-find services where Progent has few competitors. Businesses who utilize familiar independent consultants or who employ internal IT staffs benefit when Progent transfers knowledge about new technology and tested methodologies to make their IT environments more robust, secure, and efficient.
- 24x7 Network Monitoring with MS System Center Operations Manager
Progent is one of the only support companies to offer round-the-clock remote monitoring services powered by MS System Center Operations Manager. Microsoft System Center Operations Manager causes your network support to be anticipatory rather than reactive. By anticipating potential problems before they cause lost productivity, network monitoring can keep your information network from stressful and costly availability disruptions.
To get started with Progent's Nationwide Remote Support offerings or to find out more about Progent's online support programs, contact Progent at 1-866-PROGENT (866-776-4368) or visit Contact Progent. If you have an urgent requirement for IT support, visit Immediate Online Support.