Server Management Consulting and Service
Microsoft Operations Manager Expertise
Staying on top of the day-to-day health of servers using manual techniques is a well understood but time-consuming process. Reviewing event logs, evaluating performance trends, checking for free disk space, making sure all disk drives are operational, are all essential elements of server management. Unfortunately, such work is not scalable, so as more servers are added the time required to manage them grows linearly.
Microsoft System Center Operations Manager (SCOM) is a powerful server management tool that helps IT administrators be more responsive to critical IT issues by alerting them to problems that need attention based on an extensive database of real problems. Operations Manager saves administration time by filtering out spurious event information that is unrelated to serious issues.
Microsoft System Center Operations Manager is 'application aware' and knows how to monitor and evaluate the health of Windows server hosted applications such as SQL Server, Systems Management Server, and Exchange Server, by not just monitoring event logs and performance counters, but by the use of specialized Visual Basic scripts that can utilize application-specific APIs to test thoroughly for the correct operation of applications.
Operations Manager allows organizations to develop a 24x7 approach to server and system management without costly round-the-clock IT resources.
Microsoft Operations Manager and Managing Virtual Servers
System Center Operations Manager integrates with System Center Virtual Machine Manager (SCVMM) to provide enterprise-class management and monitoring of virtualized resources. By using views, tasks, and reports in SCOM, an administrator can centrally monitor the health and performance of Windows Server Hyper-V, VMware vSphere, or XenServer-based virtual servers and the physical servers that host them, and can respond quickly to critical events and key performance indicators. As a result, the administrator can take action to prevent costly service outages or minimize their effects, and can reduce the resolution time for alert conditions. For information about SCVMM and to learn how Progent can help you deploy and maintain this platform, see System Center Virtual Machine Manager consulting and troubleshooting services.
An administrator can use reports in Operations Manager to analyze trends, tune performance, and balance the processing load among virtual machine hosts. Operations Manager reports also can be used to identify physical computers that are good candidates for conversion to virtual machines and to identify the virtual machine hosts that best meet the resource requirements of a new virtual machine.
Because the administrator can respond quickly to critical events and service outages, use of Operations Manager can increase the overall availability and performance of Windows operating systems running within virtual machines. As a result, Operations Manager reduces the total cost of ownership (TCO) by enabling proactive management and reducing resolution times for identified issues.
How Progent's Consultants Can Help You with Microsoft Operations Manager
Efficiently setting up Microsoft Operations Manager's server management software requires experience. With over four years of background with Microsoft Operations Manager and six years of experience with the NetIQ product upon which Operations Manager is based, Progent's Microsoft System Center Operations Manager consultants can help you pick appropriate Operations Manager components, install and configure Operations Manager, and write custom rules, Visual Basic scripts, reports, and alerts for your company. Progent's experts can also document Operations Manager's server monitoring policies and procedures so they can evolve easily with your network.
Progent's Microsoft System Center Operations Manager outsourcing services allow you to benefit from the expertise of Progent's Microsoft-certified support team. By analyzing trend reports and responding effectively to alarms, Progent can resolve emerging problems before they cause downtime or fix sudden critical problems as soon as they occur. In most cases, Progent can solve problems remotely, saving time and money. For severe problems requiring onsite service, Progent can quickly dispatch a field engineer to businesses located in areas served by Progent.
If would like a Progent consultant to help you with Microsoft Operations Manager or Microsoft Virtual Server technology, call Progent at
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24-7 Linux Phone-based Computer Consultancy Firm
Technology Professional Linux RedHat Phone-based
Progent provides nationwide remote technical support and consulting services for companies that operate environments based on versions of Linux or whose information systems include a mix of Linux platforms/Linux and Microsoft Windows products. Remote IT help offers optimum leverage for your IT dollar by preserving user productivity and shortening the hours billed for computer repair services. Advanced remote support utilities and experienced service specialists and engineers allow Progent to handle most network issues without wasting time and money by traveling to your location. In the vast majority of situations your IT issues can be dealt with by telephone or via a combination of phone help and remote access. Progent can put you in touch with Cisco CCIE network experts and CISM premier security specialists to help you with the most challenging system issues.
System Center Operations Manager Network Engineer
System Center MOM Engineers
Progent offers a selection of network support bundles for small organizations. These IT outsourcing and network monitoring solutions are based on the anticipatory problem solving abilities of Microsoft Operations Manager, a next-generation server and IT support product that monitors the reliability, performance, and security of your information system and identifies incipient troubles before they can disrupt your network. With Progent's affordably priced network service programs, small businesses can select a basic co-sourcing service program built around Microsoft Operations Manager with network monitoring, reporting, Help Desk and online troubleshooting or a comprehensive 24x7 outsourcing solution.
SBS 2011 Engineer
Network Consulting SBS 2008
Microsoft Small Business Server (SBS) is an affordable collection of essential servers that offers the basis for a powerful but manageable IT network. The IT demands of the Microsoft .NET products bundled with Microsoft Small Business Server calls for a network support expert with real-world background planning and building seamless, comprehensive business network environments. Progent's Microsoft Small Business Server consultants have an average of more than 10 years of background integrating business systems based on Microsoft products. This background assures you results in deploying, managing, and maintaining network environments that incorporate the Microsoft SBS Server package of servers and applications.
Supplemental Call Center Computer Consulting
Co-managed Service Desk Support Outsourcing
Progent's Shared Help Desk service makes it possible for your IT organization to share the load for Help Desk services seamlessly between your in-house IT staff and Progent's nationwide pool of veteran desktop support technicians and subject matter experts (SMEs). Progent's Help Desk Co-management service is a collaborative support solution based on ConnectWise Manage, the top shared professional services automation tool for handling service requests, ticketing, responsibility, progress tracking, and metrics.
MSP360 B2 Backup Storage Onsite Technical Support
MSP360 Managed Backup Consulting Services
Progent can assist you to design, deploy and manage a backupup/restore solution based on MSP360 Backup technology to protect your assets hosted on any major public cloud. Progent offers end-to-end monitoring and remote management to prevent data loss caused by human miscues, system glitches, ill-intentioned insiders, and malware assaults like ransomware.
Juniper J2350 Router Network Security Testing
Juniper J4350 Router Security Consultancy
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Windows 10 Pilot Testing IT Consulting
Engineers Microsoft Windows 10
Progent's Windows consultants can help organizations of any size to evaluate Windows 10 or to upgrade to Windows 10 from any earlier version of Microsoft Windows. Online and on-premises assessment and upgrade services for Microsoft Windows 10 provided by Progent's experts include ROI analysis, project coordination, application compatibility testing, pilot systems, virtualization strategies, Cloud and hybrid solutions, mobile device management and synchronization, telecommuter access, security and compliance, streamlined provisioning and management, network optimization, wired/wireless convergence, business continuity planning, custom training for network management staff and end users, and ongoing technical help.
CME IT Consulting
Cisco Jabber Computer Consulting
Cisco Cisco Unified Communications Manager (Unified CM), previously named CallManager, functions as the center of Cisco's collaboration solution. Cisco Unified CM and Unified CM Express provide an advanced IP-PBX by integrating closely with unified messaging apps like Unified Communications Manager IM and Presence Service, Unity Express (CUE) for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR, and Unified Contact Center Enterprise (Unified CCE) for building a highly automated customer contact solution. Progent's Cisco-certified consultants offer effective and affordable remote and on-premises expertise to assist organizations of all sizes to build and maintain CUCM environments by providing Cisco Unified Communications Manager configuration and troubleshooting consulting services that add maximum business value. Progent's consultants can help with any facet of CUCM support and debugging in areas such as integrating Cisco Voice over IP phones and desktop Video phones, designing dial plans, configuring SIP trunking and PSTN support, deploying ISR G2 routers with CUBE support, creating UCS server failover solutions for survivability, capacity planning, and integration with Exchange Server and Skype for Business.
Lync Server 2013 Front End Pool Consultant
Lync Server 2013 and Cisco Unified Communications Consultants
Progent's Microsoft-certified consultants can help you to evaluate the benefits of Lync Server 2010 for your business and can assist you to design and carry out a deployment of Microsoft Lync Server 2010 that unifies the administration of IM and Presence and increases the output of your office employees, telecommuters, and mobile workforce. Progent can also help you to carry out an efficient upgrade to Lync Server from Office Communications Server or Microsoft Live Communications Server, interface Microsoft Lync Server 2010 with Exchange Server, SharePoint Server, and Microsoft SQL Server, show you how to use Lync Server to enhance the collaborative functions of MS Office programs, and offer webinar training and continuing technical support for Microsoft Lync and other Microsoft technologies.
Technology Professional Lync Server 2013 Front End Server
Microsoft Lync Presence Technology Professional
Lync 2013, now called Skype for Business, allows organizations of any size to create a centrally managed and protected communications ecosystem that supports a BYOD computing style with instant messaging (IM), presence, audio/video and web conferencing with application sharing and whiteboard, and both IP-based and PSTN calling across a broad assortment of stationary PCs and handheld devices. Progent's Microsoft-certified Lync Server 2013 experts and system architects can help you to evaluate the advantages of Lync Server 2013, create an on-premises, cloud-based (with Lync Online) or hybrid model appropriate for your present and long-term plans, implement Lync 2013 so as to speed up your return on investment, and provide live online and on-premises training to your management staff and users. Progent offers expertise in critical components of a Lync 2013 solution including Windows Server, SQL Server Express and Exchange, and Progent can help your organization to combine Lync Server 2013 with key Microsoft 365 applications such as Outlook clients and PowerPoint.
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