Progent offers several network security service bundles designed to deliver larger institutions an independent and thorough security evaluation from a team of certified security consultants. All Progent's security assessment packages feature a collection of services including network scans from inside and from outside the corporate firewall, professional interpretation of results by accredited security consultants, creation of a paper explaining the results, plus a live concise executive summary and a detailed interactive review for in-house network engineers.
Progent's Cisco Jabber consultants offer online or on-premises support to help organizations of any size to plan, implement, manage, upgrade or debug Cisco Jabber solutions and Cisco Unified CM ecosystems. Progent can provide advanced expertise for the products, technologies and services that make up creating a cohesive Jabber solution including Cisco network appliances and management software, Microsoft Office applications, Windows and Mac computers, iOS and Android smartphones and tablets, SIP interfaces, Wi-Fi systems, security and compliance, cloud integration, telepresence systems, PBX products, disaster recovery preparedness, and the many other components of a modern collaboration ecosystem.
Progent is a Microsoft Certified Partner and has earned special competencies that include Advanced Infrastructure Solutions and Information Worker Solutions. Microsoft Certified Partners are the most successful organizations who receive the top client satisfaction and enjoy the tightest working relationship with Microsoft. The knowledge, skills, and commitment required to earn the level of Microsoft Certified Partner pays dividends to Progent's clients by enabling Progent to offer your company better technical solutions for your information network.
Progent's Sun Solaris family consulting experts offer small and mid-size businesses and developers help with managing and supporting Sun Solaris environments that operate with Microsoft-based networks. Progent can give your organization contact with Solaris consultants, support professionals premier by Microsoft and Cisco, and security experts with CISM certification. This wide array of experience offers you a convenient single source to show you how to build and manage a secure and robust cross-platform network and communications solution that allows Sun Solaris and Microsoft coexistence by combining MS Windows with popular versions of UNIX such as Apple Mac OS X, Solaris, IBM AIX, HP-UX, Berkeley UNIX (BSD), SCO, and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms such as RedHat Linux, SUSE, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo Linux, Mandriva Linux, Debian GNU/Linux, and Slackware Linux.
Progent's pricing model is to bill for phone support and on-site help by the minute. As a result, you are invoiced just for received services. Progent does not impose a higher rate for off-hours or urgent support, and within California or in regions where Progent offers on-premises service, Progent does not bill for travel time except for emergency calls where on-site time is less than four hours. Also, Progent applies no initialization fee and asks no retainer for services delivered during regular business hours. Many service firms demand large minimum fees or charge for each fifteen minutes or longer. Progent's small granularity eliminates large invoices for quick solutions so you won't be forced to allow simple problems to fester.
Progent can help companies of all sizes to migrate all or part of their computing infrastructure to Microsoft Azure. This can streamline network management and lower hardware expense. Azure includes a comprehensive library of public cloud services and Progent can assist you to evaluate the benefits and limitations of various cloud networking models you can use with Azure. Progent can show you how to manage cloud-resident or hybrid cloud and on-premises applications and resources and ensure you avoid the common mistakes small organizations make when migrating to the cloud. Progent can show you how to configure VMs on Azure Virtual Machines, use VHD storage with Azure Storage, manage user identity with Azure Active Directory, and build transparent backup mechanisms with Azure Backup. Progent can also show you how to configure perimeter firewalls and IPsec VPN connections and also to integrate iPhones and iPads and Android handhelds.
Progentís wireless professionals can help small companies plan, choose, pilot, install and support protected building-to-building wireless bridges that integrate seamlessly into your IT network while providing a degree of protection that equals or exceeds wireline connections. Progent provides expertise in wireless network technology from Cisco Aironet and Meraki, Proxim, and other office wireless providers and can help you identify and deploy the wireless link technology that fit best with your company requirements.
ProSight Data Protection Services from Progent offer small and medium-sized organizations an affordable end-to-end service for secure backup/disaster recovery. For a fixed monthly price, ProSight DPS automates your backup processes and enables fast restoration of critical files, apps and VMs that have become lost or corrupted due to component failures, software glitches, disasters, human mistakes, or malicious attacks such as ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, apps, system images, as well as Hyper-V and VMware images/. Important data can be protected on the cloud, to a local storage device, or mirrored to both. Progent's BDR consultants can deliver world-class support to configure ProSight Data Protection Services to be compliant with government and industry regulatory requirements such as HIPPA, FIRPA, PCI and Safe Harbor and, whenever needed, can help you to recover your business-critical information.
Microsoft Lync 2010 supports IM, Real Presence, voice/video conferencing, desktop collaboration, and both IP-based and PSTN voice communication. Lync 2010 can enhance the capability of Exchange Server, SharePoint and Office desktop or cloud-based Office 365 and simplify management via integration with Active Directory. Lync can also cut expenses by eliminating VoIP equipment and subscription services, PBX systems, or legacy teleconferencing technology. Progent's certified unified communications consultants can provide remote and onsite support services to help your company to maintain and repair your current Lync 2010 environment or assess the benefits of migrating from Lync Server 2010 to Skype for Business, which is Microsoft's new version of the product. Progent can also assist you to design and execute a smooth Skype for Business upgrade.
The clustering technology incorporated into the high-end editions of Windows Server 2008 is dramatically redesigned to streamline the installation, configuration, and management of server clusters that provide improved levels of network availability, security, performance, and flexibility. New or improved capabilities include cluster verification, easier setup and installation, improved cluster management, new cluster architecture for increased availability, hardened protection and quorum models, elimination of failure points, more storage and memory capacity, and improvements for multi-site clusters. Progent's clustered server consultants can help your company evaluate the business benefits of failover clusters, plan and execute a deployment, train your IT staff to manage your failover clusters, provide continuing consulting and technical help services, and create and validate a workplace recovery procedure.
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Progent's certified SQL Server 2019 experts can assist your organization to evaluate the business case for migrating to SQL Server 2019 and can deliver fast remote or onsite contact with experts in solution planning and deployment, software programming, SQL Server management, and cybersecurity.
Progent can help you to deploy Cisco's infrastructure products to create a robust foundation for your local, cloud-centric, or hybrid-cloud data center and streamline operations in vital areas such as compute and storage utilization, security and compliance, versatility, reliability, and recoverability.
Even if your business has a small network support staff and a limited technology budget, your information network can still feature the same high reliability and responsiveness that once required a substantial internal support organization. Progent's 24x7 Network Support Services for small businesses combine the experience of skilled Microsoft-expert and Cisco-premier IT consultants, the most recent network management products for 24x7 monitoring and alerts, and cost-effective service programs such as a help desk service to keep your mission-critical business applications and servers up and running.
Progent's Citrix-authorized consultants can assist your company to evaluate the business advantages of XenServer as well as additional Citrix products, and can help you to design, validate, implement, troubleshoot, and maintain a Citrix XenServer solution. Progent can also analyze your current Citrix technology environment and show you how to optimize resource utilization, responsiveness, security and compliance, availability, and disaster recovery.
ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and inexpensive for smaller organizations to map, monitor, enhance and troubleshoot their connectivity appliances like routers and switches, firewalls, and wireless controllers plus servers, client computers and other devices. Incorporating cutting-edge Remote Monitoring and Management (RMM) technology, WAN Watch makes sure that infrastructure topology diagrams are kept current, captures and displays the configuration information of almost all devices on your network, monitors performance, and generates alerts when potential issues are detected. By automating complex management and troubleshooting processes, ProSight WAN Watch can knock hours off common chores such as making network diagrams, expanding your network, locating devices that need important software patches, or identifying the cause of performance problems.
Progent's Microsoft-certified consultants have over 10 years of background planning, implementing, enhancing and troubleshooting System Center Operations Manager environments and can provide organizations of any size advanced remote or on-premises consulting support for Microsoft SCOM 2012. Progent can help your company to design an architecture for Microsoft SCOM 2012 servers that provides the responsiveness and resilience needed to watch over your datacenter effectively, whether your infrastructure are on-premises, cloud-based, or a mixed environment. Progent's SCOM consultants can also help you to import and set up Microsoft SCOM 2012 management packs based on leading practices for tracking network fabric and both Microsoft and 3rd-party applications and services. In addition, Progent can deliver responsive online or onsite technical support to help you to remediate serious problems uncovered by SCOM 2012.
Microsoft Dynamics GP 2010 accounting software is a full-featured business management solution that integrates information and processes across your company, communicates easily with other solutions, and connects workers, clients and suppliers unrestricted by time or place. Created for small to mid-size companies, MS Dynamics GP 2010 and Microsoft Dynamics GP Version 10.0 provide functionality for financials, analytics and reporting, project management, inventory and order control, e-commerce, human resource management, CRM, field service, manufacturing, retail, and online business services. Progent can show you how to set up and manage a reliable, secure server and communications environment to support Microsoft Great Plains, and can give you access to experienced Great Plains consultants to help your company exploit the full potential of Dynamics GP/Great Plains 2010.
Progent's expertise delivering Microsoft .NET services and SQL Server help, and Progent's programming experience with Microsoft VBasic, XML, and additional developer tools enable Progent to design custom mission-critical programs and eCommerce solutions that integrate transparently with Dynamics GP/Great Plains Software. Progent's Dynamics GP reporting services can help you design reports that let you track your business more thoroughly, transforming uncooked data into useful understanding of your business.
Progent can assist you to evaluate the wealth of subscription plans offered with Office 365 and integrate your information network with Office 365 in a way that delivers top business value. Progent offers expertise with cross-vendor networks that include Windows, macOS or OS X, and Linux operating systems. Progent can also help your business to build and maintain hybrid solutions that transparently integrate local and cloud-based resources.
Progent offers Windows Cluster Server expertise to help your business implement non-stop server clusters designed to deliver 100% uptime. Clustered Windows servers for fault-tolerant systems include Windows 2003 Cluster Server, SQL Cluster, and Microsoft Exchange Server Cluster. By assisting you t design high availability server clustering solutions around Windows Server 2003 Cluster, Progentís Premier Windows experts make sure that your non-stop server clusters are configured to maximize the strategic advantage of your IT network.
Progent's pricing model is to bill for remote service and on-premises help by the minute. Consequently, you owe only for received services. Progent does not impose a more expensive rate for after-hours or emergency service, and within California or in regions where Progent offers in-person service, Progent does not charge for travel time except for urgent calls where on-site work is less than four hours. Also, Progent applies no minimum fee and asks no monthly commitment for support services delivered during normal working hours. Many service organizations impose substantial minimum fees or charge for every quarter hour or longer. Progent's small granularity eliminates big bills for fast repairs so you will not be forced to permit less critical problems to stay unaddressed.