Progent offers clients the services of consultants who have earned some of the IT industry's most prized credentials. Progent believes that customers have the right to know that their IT support consultants have accredited testing plus extensive practical experience so that Progent's customers can use Progent's support with confidence. Often, vendor credentials such as the CCIE brings priority for significantly better vendor help than is offered to non-certified service providers, enabling Progent to deliver customers a higher class of IT support. In other cases, major certifications such as CISSP or ISSEP for network security can aid enterprise clients to demonstrate compliance with regulatory requirements by using the services of recognized industry professionals.
Remote server management cards offer network managers full control over a server without the need for an on-site presence. Using remote server management cards, all console screen information plus keyboard and mouse operations are exported to an off-site session to an IT expert who can be situated anywhere in the world. Progent's Microsoft and Cisco authorized consultants can assist you to design, deploy, and manage a fault-tolerant company network that incorporates remote management cards and Progent can utilize these remote management cards to provide low-cost off-site technical assistance. Progent has experience with a variety of remote server management cards including Aten IP9001 remote management cards, American Megatrends remote management cards, Dell DRAC cards, HP Lights-Out remote server management cards, and Peppercon remote management cards.
Progentís Wireless Consulting Services offer a convenient, affordable way for businesses of any size to deploy, manage, monitor and repair the latest wireless connectivity solutions. For 802.11n and the latest 802.11ac wireless environments, Progent can help you design and deploy appliances like Cisco's Aironet and Meraki wireless access points and wireless network controllers. For wireless email and online applications, Progent can help with Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.
Small to mid-sized businesses can now enjoy all the advantages of Microsoft System Center Operations Manager and in addition have quick access to Progentís Microsoft Certified network support experts. With Progent's affordably priced IT service packages, small organizations can select a basic Operations Manager 2007-based co-sourcing package with server monitoring, reporting, Help Desk and online service or a complete 24x7 outsourcing package. Progent supports System Center Operations Manager to offer small company networks world-class availability, protection, and performance.
Progent has extensive experience providing a full-spectrum of remote network support and emergency repair services to local governments and school districts across the United States. Progent is one of the pioneers in delivering expert remote IT consulting and has provided IT support to clients in all 50 states. Remote support saves travel expenses and solves problems faster than on-premises support.
By using virtual server technology, businesses are able to run many virtual machines on a single physical server. Virtual server technology allows companies to gain all the benefits of server segmentation, but without the expense that goes with purchasing additional server equipment. Virtualization is the critical technology for building private clouds, which provide major advantages including lowering the costs of capital equipment, facilities, and administration while improving information security, network reliability, and disaster recovery. Other useful server management technologies include network monitoring software, Windows Server Update Services, and remote server management cards. Progent's certified server management specialists can help you in all areas of server virtualization and management to enable your company to contain expenses and save time.
Cisco's Meraki family of switches are intended for environments that go from small branches to campuses. Progent's Cisco-certified consultants offer cost-effective online expertise to help your company to design and implement an efficient network solution based on Meraki MS switches, simplify network administration with Meraki's cloud-based management architecture, set up policies to maintain security, create and test a disaster preparedness plan, and troubleshoot technical issues related to any facet of your Meraki deployment. Progent can also assist your company to integrate Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki wireless APs to create a cohesive networking infrastructure.
Progentís ProSight WAN Watch is an infrastructure management service that makes it simple and inexpensive for small and mid-sized organizations to map out, monitor, reconfigure and troubleshoot their connectivity hardware like switches, firewalls, and access points plus servers, endpoints and other networked devices. Using state-of-the-art Remote Monitoring and Management technology, WAN Watch makes sure that network maps are kept updated, captures and displays the configuration information of virtually all devices connected to your network, monitors performance, and generates notices when issues are discovered. By automating time-consuming management and troubleshooting processes, WAN Watch can cut hours off common tasks like making network diagrams, expanding your network, finding devices that require critical software patches, or isolating performance bottlenecks.
Progent's ProSight Active Security Monitoring is an endpoint protection service that incorporates cutting edge behavior machine learning tools to defend endpoints and physical and virtual servers against modern malware assaults such as ransomware and file-less exploits, which routinely escape traditional signature-matching AV tools. ProSight ASM protects local and cloud-based resources and provides a single platform to manage the complete malware attack progression including blocking, infiltration detection, containment, remediation, and post-attack forensics. Top capabilities include single-click rollback with Windows Volume Shadow Copy Service and automatic system-wide immunization against newly discovered threats.
ProSight Active Security Monitoring is an endpoint protection (EPP) service that utilizes next generation behavior analysis technology to defend endpoint devices and physical and virtual servers against modern malware assaults such as ransomware and email phishing, which routinely evade legacy signature-based anti-virus products. ProSight Active Security Monitoring protects local and cloud-based resources and offers a unified platform to address the entire threat lifecycle including blocking, detection, mitigation, remediation, and post-attack forensics. Top capabilities include one-click rollback with Windows VSS and automatic system-wide immunization against newly discovered threats.
Progent can help businesses of any size to migrate all or part of their network infrastructure to the Microsoft Azure cloud. This can simplify IT management and lower equipment investments. Azure includes a comprehensive library of cloud services and Progent can help you to understand the advantages and limitations of various cloud computing architectures supported by Azure. Progent can show you how to manage cloud-resident or hybrid cloud and on-premises apps and resources and make sure you sidestep the typical mistakes small companies make when migrating to the cloud. Progent can help you to set up VMs on Azure Virtual Machines, use VHD storage with Azure Storage, handle authentication with Azure Active Directory, and create transparent backup mechanisms with Azure Backup. Progent can also show you how to prepare perimeter firewalls and VPN connections and to integrate iPhones and iPads and Google Android handhelds.
Microsoft supports seamless hybrid ecosystems that combine Office 365 Exchange Online and local Exchange deployments. This allows you to have some Exchange mailboxes located on your corporate datacenter or private cloud and other mailboxes hosted by Office 365. Progent's Microsoft-certified consulting team can help you with any facet of planning, implementing and troubleshooting your hybrid Exchange Online deployment. Progent's Exchange consultants can provide occasional support to help you through stubborn technical bottlenecks and also offer comprehensive project management outsourcing or co-sourcing to make sure your hybrid Office 365 initiative is successfully completed on time and within budget.
Progent's remote connectivity and smartphone synchronization specialists can assist you to plan and configure secure access solutions for remote desktop PCs, laptops, and smartphones so they integrate tightly with your information network, allowing your business to optimize the productivity of your remote workforce.
Progentís Microsoft-premier consultants can help your organization to update your application servers and/or desktops from 32 to 64 bits. Progent can help you to understand the costs and advantages of migrating to 64-bit processing, plan an affordable upgrade strategy that minimizes business interruptions, and provide inexpensive, expert remote help to aid you to configure 64-bit operating systems and application software on your existing computers.
System Center Configuration Manager automates software deployment across multiple sites, centralizes compliance settings control, keeps track of network resources, protects against company data leakage, performs network health reporting, allows secure end-user self service, and offers a common point of control for managing multi-OS ecosystems running on-prem, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified SCCM consultants and Azure cloud experts can assist your organization with any aspect of planning, implementing, operating and repairing a System Center Configuration Manager deployment for local, cloud, or hybrid environments.
Progentís team of Microsoft and Cisco Premier Certified consultants average more than a decade of hands-on industry background, at the forefront of network support, performing a broad range of technical tasks for a large mix of businesses. Each Progent support professional shares a proven collection of individual best practices which are incorporated into company-wide leading practices standards that Progent teaches its support personnel. This means that you get not just expert technical capability, but also a support engineer with proven approaches for using computer knowledge to solve actual IT problems quickly.
Application Publishing with Internet Security and Acceleration Server 2006 allows greater protection of intranet applications while enabling enhanced efficiency by making these resources accessible to authorized remote users. Internet Security and Acceleration Server helps guard business applications, services, and information across all network layers with stateful packet inspection and comprehensive publishing tools. Progent's Microsoft-certified Internet Security and Acceleration Server 2006 experts can show you how to design, install, configure, and maintain Internet Security and Acceleration Server on your network so that your company benefits from a smart and affordable combination of protection, productivity, and performance.
If your organization does not need immediate online support but you think you will need technical services with your network in the near future, you can conserve time and expenses and ensure that the appropriate IT skill will be ready when you need it by getting in touch with a Progent sales specialist and registering as a client. For more information, phone 800-993-9400 or send email to email@example.com.
The cluster feature set built into the Datacenter and Enterprise editions of MS Windows Server 2008 has been dramatically redesigned to simplify the deployment, setup, and management of server clusters that offer improved levels of network availability, security, efficiency, and flexibility. New or enhanced capabilities include automated cluster verification, revamped setup and deployment, unified cluster management, new cluster architecture for maximum availability, better protection and quorum models, minimization of failure points, more disk and memory capacity, and enhancements for geographically dispersed clusters. Progent's clustered server consultants can assist your company assess the business benefits of Windows clustering, design and implement a deployment, train your IT staff to administer your cluster environment, deliver continuing consulting and technical help services, and create and test a disaster recovery procedure.
Progent's ProSight Network Audits are a fast and affordable alternative for small and medium-size businesses to obtain an objective evaluation of the health of their network. Based on a selection of the leading remote monitoring and management (RMM) platforms available, and supervised by Progent's certified group of IT professionals, ProSight Network Audits show you how closely the deployment of your essential network devices adhere to industry best practices. Both the Basic and Advanced options for ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide immediate benefits like a more manageable and safer Active Directory environment. Both options also provide the ongoing advantages of advanced remote network monitoring and management technology. These advantages can include easier network management, better compliance with government and industry security standards, more efficient utilization of IT assets, quicker problem resolution, more reliable backup and restore, and higher availability.
ISA 2006 is a comprehensive edge gateway that offers a powerful application layer firewall, VPN, and web caching platform for securing the Internet-facing applications of any sized business against a wide variety of attacks. Progent's Microsoft-certified ISA Server support professionals can help you plan, cost-justify, pilot, install, customize and manage the any version of ISA Server 2006 on your information system.
Progent offers enterprise clients the help of a NetApp-certified consultant to deliver remote or on-premises expertise for NetApp's entire portfolio of SAN storage products including ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster array-based clustering, FlexPod private cloud infrastructure, SnapMirror data replication, SnapVault and OSSV incremental D2D backup, Virtual Storage Console for VMware, MultiStore/vFiler for storage partitioning, OnCommand Reporting and Insight analytics, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series storage products. Areas of NetApp SAN technology supported by Progent include SAN architecture, cloud integration, virtualization, migrations, non-disruptive updates, storage management, security and compliance, high availability, and troubleshooting. Progent can provide Level 3 support to help you to take care of problems with NetApp SAN storage environments quickly and affordably following best practices.
Years of experience providing Microsoft expertise and Cisco technology consulting has allowed Progent to build an unmatched ability for serving branch offices that need IT service with the responsiveness associated with with small companies but which offers professional client interaction, thorough documentation, and compliance with corporate IT standards. If your corporation has a sales office located anywhere in California or any region served by Progent's consultants, Progent can provide a broad range of in-person and off-site network support services and system design expertise.
Progent's Power BI experts can help you to design, deploy, maintain, update or troubleshoot your Power BI solution. Progent's database experts can assist you to prep your source data for Power BI reports and dashboards. Progent can show you how to build and manage an on-premises, cloud based, or hybrid environment for Power BI.
Progent offers cost-effective remote assistance to assist you to design, configure, and troubleshoot any aspect of your iOS and Windows integration efforts and is available for short-term jobs to help you through occasional technical bottlenecks or long-term engagements to help you complete business-critical projects on schedule and within budget. Progent has experience in on-premises, cloud-centric, or hybrid networks and can help you build or maintain a highly available, protected and scalable network infrastructure that is best suited to your mode of computing. Progent also offers online and onsite training for individuals or groups to show you how to manage and use your iOS devices in a secure, collaborative environment that maximizes the business value of your information system.
Progent can supply small businesses with an information management expert who can act as a part-time Chief Information Officer. This part-time CIO can offer long-term direction to help you integrate appropriate technology to improve business processes so they align better with your corporate goals. Your company can create and implement a well thought out information technology plan without incurring the expense of a full-time Chief Information Officer.
Configuration Manager automates application and device provisioning and updating, simplifies security and compliance settings management, keeps track of network assets, guards against company data leakage, provides network health reporting, enables secure end-user self service, and offers a single point of control for managing multi-operating system networks running on-prem, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager consultants and Azure cloud integration experts can help your organization with any aspect of planning, installing, operating and troubleshooting a System Center Configuration Manager deployment for on-premises, cloud-based, or hybrid networks.
Progent's Microsoft-certified SQL Server programmers and DBAs offer remote expertise to help organizations of any size to create, administer, and troubleshoot applications powered by Microsoft's SQL Server RDBMS and Microsoft's .NET architecture. Progent's SQL Server consultants can provide support for any phase of application development in environments that range from small office databases to N-tier VLDB applications and data warehousing.
SQL Server 2005 offers powerful, standardized tools to IT professionals as well as to information workers, reducing the complexity of designing, integrating, managing, and using enterprise data and analytical programs in environments ranging from handheld devices to corporate data networks. The sophistication and integration demands of Microsoft SQL Server 2005 call for an IT consultant with real-world expertise and broad knowledge in designing and building information-based, comprehensive business IT applications. The expertise of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of professional work involving Microsoft integration, ensures you success in planning, configuring and managing Microsoft SQL Server 2005 solutions that are well integrated with the Microsoft .NET platform.
Progent's Microsoft-certified information technology experts offer Windows Server 2016 integration consulting to help organizations of all sizes to plan and carry out an efficient upgrade to Windows Server 2016 and Windows Hyper-V 2016 based on an on-premises, cloud-centric, or hybrid deployment model. Progent can assist your company to assess the business value of Windows Server 2016 for your environment and can help you with any aspect of planning, configuring, administering or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can help you to take advantage of the many innovative high-availability and information assurance features of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, JIT Privileged Access Management, VM load balancing, Storage Replica for zero-data-loss disaster recovery, plus multi-domain failover clusters.
Progent can provide the cost-effective support of online Internet connectivity experts to help your organization to evaluate or enhance your ISP services so your Internet access solution meets your business requirements. Services provided by Progent's engineers include assessment of your existing bandwidth use, vendor and plan analysis and selection, network provisioning, and overseeing a smooth switchover to a new ISP and/or service arrangement. Provisioning can include optimizing current routers and configuring new ones, implementing firewalls, and designing fault-tolerant Border Gateway Protocol architectures.
Progent is one of the most experienced IT support firms for integrating email solutions based on Microsoft Exchange 2000. Progent specializes in helping small and mid-size businesses receive all the benefits of Exchange 2000 for typical scenarios including upgrading from Microsoft Exchange 5.5, migration from an ISP-managed or POP3 e-mail environment, and jobbing out your Exchange 2000 Server support.
Progent can assist you in any and all facets of your upgrade to Microsoft Exchange 2016 such as designing HA architecture for a local, cloud-based or hybrid deployment; server and CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2+; moving mailboxes; Hyper-V strategy; determining mass storage requirements for your virtual machines (VMs), databases and logs; configuring HLB for high-availability CAS services; planning, setting up and testing Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint; updating the firewall; creating SSL certs; performing client remediation with Office desktop or Office 365; and setting up Outlook on the web (formerly Outlook Web App).
Cisco's Small Business series of access points are Linux-powered units designed as value-priced wireless solutions for light workloads. Progent's Cisco CCIE Wi-Fi network experts offer remote or onsite configuration and troubleshooting support to help you to design, implement, upgrade, optimize, manage and debug Cisco Small Business Wi-Fi AP environments of any scale or architecture.
For desktop and application virtualization, Progent offers the support of a Citrix-certified XenDesktop consultant who can assist you to design a XenDesktop solution that maximizes the business impact of your information network; integrate XenDesktop technology with your servers, user computers, and printers; upgrade your older virtual desktop software to the latest versions of XenDesktop; and provide comprehensive online technical support. Progent can also train your IT staff to adhere to industry leading practices to maintain XenDesktop effectively.
Microsoft System Center Operations Manager Engineer
Progent's Microsoft-certified Windows Server 2019 experts can help your organization to design and carry out a cost-effective migration to Windows Server 2019 using existing system architecture or a new cloud-hosted or hybrid model. Windows Server 2019 offers major enhancements in scale, speed, manageability, virtualization, security and compliance, hybrid on-prem plus cloud deployments, availability, and Linux support.
Progent's ProSight Email Guard solution uses the technology of top information security vendors to provide web-based management and comprehensive protection for your inbound and outbound email. The powerful structure of Email Guard combines a Cloud Protection Layer with a local gateway device to provide complete protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based malware. The Cloud Protection Layer acts as a first line of defense and blocks most threats from reaching your security perimeter. This reduces your exposure to inbound attacks and saves network bandwidth and storage space. ProSight Email Guard's onsite gateway appliance adds a further level of analysis for inbound email. For outgoing email, the on-premises gateway provides anti-virus and anti-spam protection, policy-based Data Loss Prevention, and encryption. The on-premises gateway can also assist Exchange Server to track and safeguard internal email traffic that stays inside your security perimeter.
Progent's seasoned solution designers and software developers can assist your company to build enhancements to Microsoft GP that support the unique needs of your business while retaining the benefits of seamless Windows integration. Progent can also offer expertise with a variety of development tools that can be utilized to build integrations with Microsoft GP/Great Plains. These tools include Microsoft Dexterity, Modifier, Visual Studio for Dynamics, Extender, eConnect, Web Services for Microsoft Dynamics GP, and Integration Manager.
Progent's Mac support engineers can assist you with a wide range of system foundation areas including network architecture, remote and mobile access, internetwork compatibility, protection, and new technologies such as Voice over IP and fast wireless connectivity. For company networks built solely on Apple Mac OS X or for systems incorporating a mix of Mac, Linux/UNIX and Windows powered servers and desktops, Progent has the experience and depth to handle the challenge of designing, configuring, and maintaining a system infrastructure that is robust, safe, productive and aligned with your business goals. Progent can help you deploy Appleís Xserve enterprise servers, Apple's Xserve RAID fault-tolerant storage products, and Apple's Xsan SAN solution. Progent can also provide skilled experts to support Cisco routers and switches.
ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to create, update, find and protect information related to your network infrastructure, procedures, applications, and services. You can quickly find passwords or IP addresses and be warned about impending expirations of SSL certificates ,domains or warranties. By cleaning up and managing your IT documentation, you can eliminate as much as 50% of time wasted searching for critical information about your IT network. ProSight IT Asset Management includes a common repository for storing and sharing all documents related to managing your network infrastructure like recommended procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for collecting and relating IT data. Whether youíre planning enhancements, performing regular maintenance, or responding to an emergency, ProSight IT Asset Management delivers the information you need when you need it.
Progent can provide online and on premises consulting to help your organization with any aspect of business intelligence reporting from debugging or modernizing reports to designing and deploying an advanced business intelligence solution. Progent's management reporting experts can help you to maintain your existing reporting environment, help you to upgrade reports from a discontinued reporting product to a current solution, and provide custom online mentoring to meet your specific requirements. Progentís management reporting and analytics professionals can provide expertise in all popular business intelligence reporting platforms such as the SQL Server BI stack (SSIS, SSAS, and SSRS), Management Reporter/FRx, Office Access, Crystal Reports, Power BI, Excel BI tools such as Power Pivot and Power View, Report Designer and Report Builder.
ProSight WAN Watch is a network infrastructure management service that makes it easy and inexpensive for smaller organizations to map, monitor, optimize and debug their networking hardware like switches, firewalls, and access points plus servers, printers, endpoints and other networked devices. Using state-of-the-art Remote Monitoring and Management technology, ProSight WAN Watch ensures that infrastructure topology maps are always updated, captures and displays the configuration of almost all devices connected to your network, tracks performance, and sends alerts when potential issues are discovered. By automating time-consuming network management activities, ProSight WAN Watch can knock hours off common chores like network mapping, reconfiguring your network, locating devices that need important software patches, or resolving performance issues.