Progent's certified Office Excel and Office 365 Excel consultants can provide a wide variety of online services to assist your organization to design, develop, test, install, administer, and troubleshoot business applications based on any release of Excel, including Excel Online and Office 365 Excel. Progent can help your business to move your legacy Excel solutions to the newest releases of Excel, support Excel on Apple iOS-powered iPhones and iPads and Android smartphones and tablets, and identify and fix compatibility problems between various versions of Excel. Progent offers on-demand help to clients who need a quick solution to a specific problem related to Office Excel and Progent can also provide comprehensive project management services for migrating or creating mission-critical applications based on Excel. Progent's cost-effective online training classes for Excel can be customized to meet the special requirements of individuals or teams.
Progent's Intune consultants can help you to understand the business case for utilizing Microsoft Intune for configuring and managing your web-facing mobile devices including notebooks, smartphones, and tablets based on Windows, Apple iOS, and Android. Progent's Intune consultants can assist your company to configure policies, plan and deploy test environments to confirm the appropriateness of Intune for your environment, deploy Intune across your IT ecosystem, integrate Intune with SCCM for single-console change management, and maintain your Microsoft Intune deployment.
Progent has two decades of experience assisting small and mid-size organizations to plan, install, optimize, manage, and troubleshoot IT networks that support at-home workers.
Progent offers access to the cost-effective services of remote Internet connectivity consultants to help your company to assess or update your ISP services so your Internet access solution matches your business requirements. Services provided by Progent's engineers include assessment of your current bandwidth utilization, vendor and service plan analysis and selection, network provisioning, and managing a seamless switchover to a different ISP and/or service arrangement. Network provisioning can include enhancing current routers and deploying new ones, setting up firewalls, and designing dependable Border Gateway Protocol configurations.
The clustering feature set built into the high-end versions of Windows Server 2008 has been radically redesigned to streamline the deployment, configuration, and management of clusters that provide greater levels of network dependability, protection, efficiency, and versatility. New or improved capabilities include cluster verification, easier setup and deployment, unified cluster management, new cluster architecture for increased uptime, hardened security and quorum models, elimination of failure points, greater storage and RAM capacity, and enhancements for multi-site clusters. Progent's Microsoft-certified consultants can help you assess the advantages of failover clusters, design and implement a deployment, educate your network support personnel to administer your failover clusters, provide ongoing consulting and technical help services, and produce and test a workplace recovery procedure.
Progent can help you to understand the wealth of subscription plans available with Microsoft 365, formerly called Office 365, and integrate your information network with Microsoft 365 so you realize top business value. Progent supports multi-platform networks that include Windows, macOS, and Linux technology. Progent can also assist you to build and maintain hybrid networks that seamlessly integrate on-premises and cloud products and services.
Progent's Wireless Consulting Services offer a fast, affordable way for businesses of all sizes to configure, manage and troubleshoot the latest wireless connectivity solutions. For 802.11n and the latest 802.11ac wireless networks, Progent can show you how to design and deploy appliances such as Cisco's Aironet and Meraki wireless access points and wireless network controllers. For mobile messaging and web-based business applications, Progent supports Apple iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.
Progent has put together two low-cost service packages designed to allow small businesses to receive an objective security assessment from a premier security consultant. With Progent's External Security Inventory Scan, a security engineer administers a comprehensive test of your IT infrastructure from outside your firewalled perimeter to determine possible risks in the security posture you present to the public. With Progent's Internal Network Security Inventory Checkup, a security expert runs a system scan from an authorized computer inside your firewall to evaluate vulnerabilities to inside attacks. Both security inventory services are set up and executed from a protected external site.
MS Office Communications Server provides IM and presence as part of an extensible, enterprise-grade solution featuring enhanced security, transparent integration with popular Microsoft products, an expandable, industry-standard development environment, and compliance with regulatory mandates such as HIPAA, SOX, and GLB. Communications Server allows lower costs and improved operational efficiencies, enhanced worker output, and better intellectual property protection. Microsoft Communications Server 2007 has been replaced by Lync, which itself has been replaced by Skype for Business. Progent's certified IM and Presence experts offer remote and on-premises support and troubleshooting help for your Office Communications Server deployment and can assist you to evaluate the advantages of upgrading to Microsoft's Skype for Business. Progent can also assist you to plan and execute a smooth migration that will add significant strategic value to your information network
Progent's IT outsourcing packages offer budget-friendly computer consulting for medium-size corporations. Whether it includes designing system infrastructure, creating an internal Help Desk or using an outside one, rolling out a new email system, monitoring your network, or building a web-based eCommerce solution, outsourcing your IT technical services can smooth out costs and minimize risks, allowing network service expenses to increase in a more moderate and manageable fashion than is feasible by assembling a large, knowledgeable internal network support staff. Progent's Outsourcing White Paper and datasheets show how Progent can help you create a protected and robust system foundation for your vital Windows-based applications such as Windows Server 2008, Exchange Server, and Microsoft SQL Server.
Progent can help small and mid-size companies to implement and troubleshoot video conferencing technology to allow their at-home employees to collaborate productively with teammates and clients.
Progent can assist you to utilize Cisco's infrastructure technology to create a solid basis for your local, private cloud, or hybrid data center and streamline operations in vital areas such as compute and storage utilization, security and compliance, manageability, reliability, and recoverability.
Progent can provide fast remote access to Cisco CCIE networking experts. Progent's CCIE experts can link to your environment via powerful remote diagnostic utilities to provide fast and economical analysis and repair of urgent network problems.
Progent's Microsoft-certified Office Excel and Office 365 Excel application consultants offer a broad variety of remote services to help you to design, program, pilot test, deploy, manage, and troubleshoot applications powered by any version of Excel, including Excel 2016 and Microsoft Office 365 Excel. Progent can help you to migrate your current Excel solutions to the latest versions of Excel, integrate Excel with Apple iOS-based iPhones and iPads and Google Android smartphones and tablets, and resolve compatibility problems between various versions of Excel. Progent can provide on-demand help to clients looking for a quick fix to a specific issue associated with Excel and Progent can also provide comprehensive project management services for upgrading or developing line-of-business application software based on Excel. Progent's affordable online training classes for Office Excel can be customized to meet the special requirements of individuals or groups.
Progent's certified Windows Server 2019 consultants can help your company to design and implement a cost-effective migration to Windows Server 2019 using your current system architecture or a new cloud-based or hybrid model. Windows Server 2019 offers significant enhancements in scale, performance, manageability, Hyper-V virtualization, cybersecurity, hybrid local/cloud integration, resilience, and Linux support.
Progent's expertise providing Microsoft .NET services and SQL Server help, and Progent's programming experience with VBasic, XML, and other developer platforms make it possible to design custom mission-critical applications and eCommerce environments that operate seamlessly with Microsoft Dynamics GP Software. Progent's Microsoft Dynamics GP/Great Plains reporting consultants can help you create reports that allow you to analyze your business more thoroughly, turning raw information into useful understanding of your company and customers.
Network Consulting System Center Operations Manager
Progent offers the services of CISM Certified security consultants. The Certified Information Security Manager (CISM) organization defines the core capabilities and worldwide standards of performance that information security managers are expected to master. It provides business management the assurance that those who have qualified for their CISM credential possess the experience and knowledge to deliver efficient security administration and support consulting.
Progent can show you how to plan and implement a smooth move to Dynamics GP so that you retain your information, strengthen your protection, modernize your analytics, take complete advantage of Microsoft Office integration, and reduce productivity interruption by designing and executing a sensible migration plan. Progent can also help educate new Microsoft Dynamics GP/Great Plains users so you don't waste productivity. Progent can improve your company reports and business analytics by offering Crystal Reports consulting, FRx programming, and Microsoft Excel expertise. Progent's background with Microsoft .NET technology, Microsoft SQL Server solutions, and programming with VBasic, XML and other platforms make it possible to create specialized business software and eCommerce solutions that integrate seamlessly with Dynamics GP.
Microsoft supports transparent hybrid ecosystems that integrate Microsoft 365 and on-premises Exchange systems. This allows you to have some mailboxes hosted on your corporate datacenter and other mailboxes resident on Microsoft 365. Progent's certified Exchange consulting team can help you with any facet of planning, integrating and debugging your hybrid Microsoft 365 Exchange Online deployment. Progent's Exchange consultants can deliver occasional expertise to help you through stubborn technical bottlenecks and also offer comprehensive project management outsourcing to make sure your hybrid Microsoft 365 Exchange initiative is completed on time and on budget.
Progent's Microsoft-certified engineers can deliver low-cost remote and onsite help to carry out your migration to Exchange Server 2010, produce extensive documentation of your upgraded email system, train your IT team and users to get them ramped up rapidly on Microsoft Exchange Server 2010, and offer continuing management services and technical help. Progent can also assist you to migrate from Exchange 2010 to Exchange 2013 or Exchange 2016.
Progent's support services for software and firmware patch management offer businesses of any size a flexible and affordable solution for assessing, validating, scheduling, applying, and documenting software and firmware updates to your virtual and physical; servers, peripherals {like printers, infrastructure appliances like routers and Wi-Fi access points, and IoT devices such as alarms and health monitors.
Microsoft SQL Server 2005 offers indispensable, standardized tools to IT experts as well as to information workers, reducing the complexity of designing, integrating, managing, and accessing enterprise data and analytical programs in environments ranging from mobile devices to enterprise information networks. The complexity and integration demands of Microsoft SQL Server 2005 call for an IT consulting firm with real-world expertise and broad knowledge in designing and deploying data-driven, end-to-end business IT applications. The experience of Progent's Microsoft-certified technical team, with an average of over 10 years of background supporting Microsoft technology, assures you success in designing, deploying and managing Microsoft SQL Server 2005 applications that are well integrated with the Microsoft .NET platform.
Progent's Linux consulting experts offer small and mid-size businesses and software developers assistance with administering and supporting Linux computers that run with Microsoft-powered networks. Progent offers your business access to Linux consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISA and CISSP credentials. This wide range of expertise offers you a convenient single source to help you create and maintain a protected and reliable cross-platform network and communications environment that supports Linux and Microsoft coexistence by integrating Windows with leading Linux derivatives including RedHat Linux, SUSE, CentOS Linux, Ubuntu Linux, PCLOS, fedora, Gentoo, Mandrake/Mandriva, Debian-GNU, and Slackware.
Progent's staff of Microsoft and Cisco Premier consultants average more than a decade of hands-on professional experience, in the trenches of network support, executing a broad range of IT projects for an extensive array of customers. Every Progent support professional shares a proven set of personal best practices which are combined into company-wide best practices standards that Progent instills in its support staff. This guarantees that you get not only world-class IT capability, but also a support engineer with proven methods for applying technical knowledge to resolve real-world network problems quickly.
Progent's Duo service plans utilize Cisco's Duo cloud technology to defend against compromised passwords by using two-factor authentication (2FA). Duo enables one-tap identity verification with iOS, Google Android, and other personal devices.
Progent's data center IT services are designed for companies with equipment housed at IDCs or data center co-location hosting facilities and requiring on-demand in-person service at the colo facility as well as remote help from Microsoft and Cisco Premier Certified professionals. Progent provides a full array of data center and data center and co-location support services such as network topology analysis, Windows and UNIX server integration and support, tech support for server and telecommunications infrastructure, development and installation of non-stop systems, defining and implementing layered security defenses, firewall configuration and support, configuring load balancing solutions, and planning fault tolerant server cluster configurations.
Network monitoring commonly involves tracking a system's resource usage to help uncover throughput backups or troubleshoot hardware or software issues. Nagios and Multi Router Traffic Grapher (MRTG) are useful, free network monitoring tools that run under Linux and can be used to observe multi-OS environments where Linux and Windows coexist. Progent's system support consultants can show you how to use both these tools to tune and repair your network. Progent's Linux consulting services offer small companies and programmers help with managing and servicing UNIX and Linux systems that work with Microsoft-based products.
Microsoft Exchange Server 2013 includes significant enhancements to the functionality of its predecessor Exchange 2010 and delivers powerful new features as well as a redesigned structure. These improvements affect vital areas such as manageability, availability, compliance, cost of ownership, teamwork, extensibility, throughput, compatibility, and productivity. Progent's Microsoft-certified Exchange 2013 consulting experts can help you understand the possible business benefits of migrating to Exchange Server 2013, design an efficient validation and rollout plan, and educate your IT team to maintain your Microsoft Exchange Server 2013 environment. Progent can also provide affordable remote support and management services for Microsoft Exchange Server 2013.
Progent's certified consultants can assist you to assess the business value of Microsoft Windows Server 2012 R2 for your organization, create pilot environments and migration strategies, tune your network for on-premises, multi-location, private or public cloud-based, and hybrid datacenters, educate your IT support team, create a corporate-wide security strategy, automate network management, assist with application development, and generate and validate a disaster recovery/business continuity plan.
Progent can assist your organization to plan an upgrade to Microsoft Teams from Skype for Business and install, manage, and debug a cloud or hybrid implementation of Teams. Progent can help you to connect Teams with Microsoft 365 apps, Exchange, SharePoint Online, and your PBX.
Progent's ProSight Virtual Hosting service provides comprehensive hosting of a small or mid-size company's servers in an environment that delivers the highest degree of availability and expandability and is also easy to migrate to any data center. ProSight Virtual Hosting and management options are built upon proven virtualization technologies that allow small and midsize companies with multi- platform IT systems to economize dramatically on the costs of capital investments, infrastructure support, and IT administration while benefiting from enterprise-class fault tolerance and an unprecedented degree of vendor independence.
Progent's Support for IT Service Organizations lets you take advantage of Progent's information technology engineers while retaining your own brand as a transparent arm of your network consulting staff.
Progent's CCIE-certified network infrastructure experts offer high-level support for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can help you to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and deploy UCS server high availability solutions.
Progent is committed to knowledge transfer from Progent's consultants to customers. By educating customers to deal with problems that are within their comfort zone, Progent is able to focus on offering high-value services where Progent faces little competition. Small businesses who work with trusted independent service providers or who employ internal IT staffs benefit when Progent transfers information about critical technology and tested processes to make their IT environments more robust, secure, and productive.
ProSight LAN Watch is Progent's server and endpoint monitoring managed service that incorporates advanced remote monitoring and management techniques to help keep your IT system running at peak levels by tracking the state of vital assets that power your IT network. When ProSight LAN Watch detects a problem, an alarm is transmitted immediately to your designated IT staff and your assigned Progent consultant so that all looming issues can be resolved before they can disrupt your business.
Cisco's wireless VoIP phones are hardened wireless handsets intended for professionals who are mobile within campus, warehouse, health-care or other environments where IT management requires portable phones that provide more control, data security and durability than is possible with the Bring-Your-Own-Device style of mobile collaboration. Successful integration of Cisco's wireless VoIP phones usually demands that IT teams set up and optimize numerous key pieces of your Wi-Fi infrastructure including access points, switches, Cisco wireless LAN controllers, and management tools. Progent's certified consultants offer remote and on-premises support to help your organization build and maintain a Cisco wireless VoIP phone solution by providing services that can range from debugging the set up of a wireless IP phone or access point to providing project management outsourcing or co-sourcing for modernizing the wireless infrastructure of a campus.
VMware's market leading Site Recovery Manager (SRM) is an extension to VMware vCenter that allows you to define, automate and verify a repeatable runbook for restoring services rapidly after a breakdown. Site Recovery Manager provides centrally controlled and automated disaster recovery, application mobility, and non-disruptive site relocation, failback and site re-protect. SRM also enables non-intrusive testing for disaster recovery, upgrades and patches and can produce audit reports to confirm complete service restoration, validate SLAs and demonstrate compliance. Progent offers the skills of a VCDX certified VMware Site Recovery Manager consultant to help you to design, configure, test and manage a DR solution based on VMware Site Recovery Manager.
Progent's experienced ransomware recovery consultants can assist you to rebuild a network breached by a ransomware attack like Ryuk, Maze, Sodinokibi, Netwalker, Conti or Egregor.
ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that utilizes next generation behavior analysis tools from SentinelOne to guard endpoint devices and physical and virtual servers against new malware assaults like ransomware and file-less exploits, which routinely get by traditional signature-matching AV products. ProSight Active Security Monitoring protects local and cloud-based resources and provides a single platform to automate the complete malware attack lifecycle including filtering, identification, containment, cleanup, and post-attack forensics. Key features include single-click rollback with Windows VSS and real-time network-wide immunization against new attacks.
ProSight LAN Watch is Progent's server and endpoint monitoring managed service that incorporates advanced remote monitoring and management techniques to help keep your network running efficiently by tracking the health of vital assets that power your information system. When ProSight LAN Watch uncovers a problem, an alert is sent immediately to your specified IT personnel and your assigned Progent engineering consultant so all potential issues can be addressed before they have a chance to disrupt your business.
Windows 8.1 is engineered to run on computers ranging from smartphones and tablets to engineering workstations. A wealth of innovative capabilities, including touch screen interface and iconic tile user interface, provide a wide range of benefits for organizations who know how to put them to work. Progent's Microsoft-certified consultants can assist bring your organization up the learning curve with Microsoft Windows 8.1 and make sure you derive significant business value from the operating system's various technical enhancements.
Progent can provide affordable online consulting to help businesses to integrate Amazon AWS cloud services including Amazon EC2 for virtual server hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can assist you with every aspect of Amazon AWS migration and troubleshooting including requirements analysis, preparedness assessment, system design, pilot testing, deployment, administration, performance optimization, licensing management, backup/restore mechanisms, and security.
IT Consultants Microsoft System Center Operations Manager
Progent's proven ransomware recovery consultants can assist your business to reconstruct a network breached by a ransomware attack like Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Nephilim.
Progent has put together two low-cost service packages designed to allow small companies to receive an independent security assessment from a certified security engineer. With Progent's External Network Security Inventory Checkup, an engineer administers a comprehensive examination of your network from beyond your firewall to uncover possible risks in the security posture you present to the outside world. With Progent's Internal Security Inventory Scan, an engineer runs a network scan from an authorized machine within your firewall to uncover vulnerabilities to inside threats. The two security inventory packages are configured and executed from a protected remote location.
E-Mail Guard is Progent's economical antispam and virus defense managed service that offers small companies world-class protection from spam, viruses, directory harvesting, and other forms of e-mail-based attacks on computer systems. E-Mail Guard is built on Postini's Perimeter Manager, a full library of web-based anti-spam and antivirus services that ward off email assaults before they are able to penetrate the corporate firewall. Perimeter Manager also lets administrators track and control their email systems, regardless of server vendor, hardware type, or data center location.
Progent's computer outsourcing services for small businesses feature designing Windows XP, .NET, and BackOffice environments, managing upgrades to XP, Windows Server 2003, Active Directory, and Microsoft Exchange Server 2003, Help Desk services, remote and in-person repair, resolving stubborn IT problems, and producing a company-wide security plan. Progent can help you enhance network reliability and throughput with fault-tolerant configuration, redundant network architecture, and proactive server monitoring. Progent also offers special project help for major migrations and can assist with requirements definition, product identification, bill of materials development, sourcing selection, purchasing coordination, and full documentation. Progent's computer outsourcing help also features education for office productivity products such as Microsoft Office XP.
Progent's expertise delivering Microsoft .NET support and Microsoft SQL Server consulting, and Progent's programming experience with VBasic, XML, and additional developer tools enable Progent to create custom mission-critical applications and eCommerce environments that operate transparently with Dynamics GP Software. Progent's Microsoft Dynamics GP management reporting consultants can help you create reports that let you analyze your business more effectively, transforming raw information into valuable insights into your business.
Progent makes use of the Flexential Tampa data center primarily to provide private cloud hosting services. Progent maintains a team of IT consultants based in the Tampa area, and Progent can also provide online expertise from Progent's countrywide roster of Microsoft-certified experts, Cisco-certified CCIE network infrastructure engineers, CISM and CISSP-certified security consultants, Hyper-V and VMware professionals, and veteran disaster recover planning experts. Progent can also assist your business to plan and carry out a migration to the Flexential facility with services like designing solution configuration, recommending hardware components, system configuration and validation, troubleshooting, streamlining online network management, and educating your network staff.