For small office computer networks located in the state of Montana, Progent's Microsoft authorized technical experts can deliver phone assistance and remote troubleshooting to resolve your network troubles fast and affordably. Progent has developed enterprise-class expertise, advanced software utilities, and support databases to identify and resolve network problems while avoiding the high cost and time delays normally associated with onsite technical service calls.

If your Montana small business is located beyond the larger metropolitan areas such as Billings, Missoula, or Great Falls, your nearby network support options may be limited in skills, or unavailable during a crisis. This can result in a office network that is unusable or causing wasted time due to technical problems persisting for too long. Progent’s group of field proven network engineers average more than 12 years of real-world computer industry experience, in the trenches of computer network support, performing a extensive range of technical tasks for a extensive range of clients. This means you obtain not only the technical competency needed for the job, but a consultant with demonstrated methods for applying that expertise to assist with cost effective network solutions.

IT Support for Small Governments and School Districts
Progent has extensive experience delivering a full-spectrum of online IT support and urgent repair services to local governments and schools across the United States. Progent is among the pioneers in providing expert remote network support and has delivered IT support to clients in all 50 states. Progent's online network support for local governments eliminates travel expenses and solves issues faster than on-premises service calls.

Progent's Consulting, Development and Training Services for Office Excel and Microsoft Office 365 Excel
Progent's certified Excel and Office 365 Excel application consultants can provide a broad range of online support services to help your organization to plan, program, pilot test, deploy, administer, and debug business applications powered by any version of Microsoft Excel, including Excel Online and Office 365 Excel. Progent can assist you to upgrade your legacy Excel solutions to the latest releases of Excel, integrate Excel with iOS and Android smart phones and tablets, and fix compatibility issues between different versions of Excel. Progent can provide on-demand support to organizations who need a fast fix to a stubborn issue related to Office Excel and Progent can also provide comprehensive project management support for migrating or creating mission-critical application software based on Excel. Progent's cost-effective webinar training for Excel can be customized to meet the special requirements of individuals or teams.

ProSight LAN Watch Server and Desktop Remote Monitoring Service
ProSight LAN Watch is Progent’s server and desktop remote monitoring managed service that uses advanced remote monitoring and management (RMM) technology to keep your IT system running efficiently by tracking the health of critical assets that drive your information system. When ProSight LAN Watch uncovers an issue, an alarm is transmitted automatically to your specified IT management staff and your assigned Progent consultant so any potential problems can be addressed before they have a chance to disrupt productivity. Read about Progent's complete ProSight series of affordable network management outsourcing services for small organizations.

Remote Support for Windows Server 2008 R2
The sophistication and versatility of Microsoft Windows Server 2008 R2 requires an information technology professional with real-world experience and broad knowledge in architecting and deploying efficient end-to-end business information solutions. The professional experience of Progent's certified Windows Server 2008 engineers, with an average of over a decade of background supporting Microsoft-powered technology, helps insure your success in maintaining and troubleshooting your Microsoft Windows Server 2008 environment. Progent's certified Windows Server 2012 R2 experts can also help you to evaluate the business value of upgrading from Windows Server 2008 to Windows Server 2012 R2 or later. If you are planning on building a hybrid architecture that combines on-premises systems with public cloud services like those available on Microsoft Azure, Progent offers Windows Server 2016 hybrid cloud integration.

Email Content Filtering and Data Leakage Protection
Progent's data loss prevention (DLP) experts and data leakage protection consultants can help you to configure Progent's ProSight Email Guard Security Gateway to enforce your content policies for scanning the content of outbound email messages and attachments and blocking users from sending sensitive or unauthorized information or spam. ProSight Email Guard's email content filtering solutions can also help avoid reputation loss and stay compliant with industry privacy standards and regulatory mandates including HIPPA, Sarbanes-Oxley, PCI DSS and PHI. Learn about the complete ProSight series of affordable network management outsourcing services for small and mid-size organizations.

Planning and Migration Help for SharePoint 2013
Progent has been delivering SharePoint support since the initial SharePoint product was published more than a a dozen years, and Progent has the scope of technical knowledge to help organizations of all sizes to plan and implement a SharePoint Server 2013 deployment and develop SharePoint 2013 apps that bring significant business benefit to your IT investment. Progent's Microsoft-certified consultants can assist you to evaluate the risks and benefits of migrating to SharePoint Server or SharePoint Online from earlier releases of SharePoint or from another collaboration solution; decide whether an on-premises, Cloud-based or hybrid configuration is most sensible for your organization; and pick the most appropriate edition of SharePoint 2013 for your purposes. Progent offers full project management services or can assist in individual jobs related to your SharePoint 2013 deployment.

Design, Deployment and Support Expertise for Microsoft System center 2012 R2
Progent's Microsoft System Center 2012 consulting experts have over 15 years of experience integrating, supporting and fixing the core components included with System Center and can assist your organization to plan, deploy, maintain, and fix your Microsoft System Center 2012 R2 ecosystem to maximize the uptime and performance of your critical IT resources across a mix of Windows and Linux/Unix operating systems and local and Cloud-connected datacenters. Progent also offers System Center 2016 upgrade planning and support to assist your organization to transition to the latest version of Microsoft System Center from an earlier one or from a third-party datacenter management solution to deliver the benefits of best-in-class deployment, centralized management, security and compliance, plus infrastructure and critical application performance monitoring.

Microsoft Dynamics GP Support
Dynamics GP 2015 R2 (formerly Great Plains) introduces a new architecture that enhances cloud integration, supports popular smart phones and tablets, permits one-time login with Microsoft Azure AD, and tightens security and compliance. Progent's certified Microsoft Dynamics GP 2015 R2 consultants and developers have the broad knowledge and experience to address the critical IT and business challenges involved with upgrading to Dynamics GP 2015 R2 and can assist your organization to perform an efficient migration that will maximize the business value of your investment in this powerful platform.

Cisco Unified Messaging and Collaboration Consulting
Progent can provide online or on-premises access to a Cisco Certified Internetwork Expert (CCIE) engineer to assist you to design, install, manage and repair unified communications environments that incorporate Cisco Unified Communication products in a local, cloud-centric, or hybrid cloud environment. Progent's Cisco-certified Unified Communications consultants have in-depth backgrounds assisting organizations of any size to create collaboration solutions by delivering services such as Cisco Unified Communications Manager (CUCM) and Cisco CallManager planning and deployment, VoIP phones configuration, and Cisco wireless VoIP phone deployment. Progent can help you with Cisco's entire portfolio of Unified Communications applications like Cisco Jabber, WebEx, Unity Express, Unified Contact Center Express (CCX), and Unified Mobility.

Microsoft Active Directory Design and Troubleshooting Consulting
Progent's Microsoft-certified Active Directory experts have broad knowledge troubleshooting complex Active Directory problems such as directory replication problems, multi-domain partition configurations, damaged AD objects, removal of evaluation application configuration objects in on-line AD environment, and repair of unsuccessful setups of Active Directory and AD-integrated software. Progent is also proficient in working with “expert only” Active Directory utilities like NTDSUTIL, DCDIAG and NETDIAG. Progent can also suggest deployment techniques that address key areas such as AD naming standards, hierarchical structure, IT management structure, use and design of group policy objects, as well as security and auditing definitions. Progent can also analyze the impacts of server and service implementations on capability and speed. Progent can assist companies to design and roll out deployments of AD Domain Services by providing Windows Server 2012 R2 consulting services and Windows Server 2016 hybrid cloud integration.

Stealth Penetration Testing
Stealth penetration checking is an important component of any comprehensive network security strategy. Progent’s security experts can run extensive unannounced intrusion security tests without the awareness of your organization's internal IT staff. Unannounced penetration checking uncovers whether existing security monitoring systems such as intrusion detection warnings and event log monitoring are properly configured and consistently monitored.

Contact a Progent Network Consultant
To find out how you can access a Progent computer consultant for remote or onsite assistance in , call 1-800-993-9400 or visit Remote Computer Help.