For office computer networks located within the state ofMontana, Progent's Microsoft certified professionals can provide phone help and troubleshooting to repair your computer system problems fast and affordably. Progent has acquired top-notch skills, software tools, and support databases to identify and repair IT problems while avoiding the high cost and delays associated with onsite technical service calls.

If yourMontanabusiness is located outside of the larger metropolitan areas such asBillings, Missoula, or Great Falls, your nearby network support choices may be limited in expertise, or unavailable during urgent situations. This can result in a computer network that is unusable or causing productivity loss due to technical issues going unresolved for too long. Progentís group of network engineers average more than ten years of real-world computer industry experience, in the trenches of IT support, performing a extensive range of technical projects for a varied range of clients. This means you obtain not only the technical expertise needed for the job, but a professional with field proven methods for applying those skills to provide affordable network solutions.

Business Intelligence Reporting Consulting and Troubleshooting
Progentís business information reporting consultants offer online and onsite expertise to help you with any phase of business intelligence (BI) reporting ranging from debugging or enhancing reports to designing and implementing an advanced business intelligence environment. Progent's management reporting consultants can help your company to maintain your current reporting environment, assist you to migrate databases and applications from an outdated reporting platform to a current solution, and deliver as-needed remote training to meet your individual requirements. Progentís business reporting professionals offer expertise in the leading business analytics reporting and visualization tools such as Microsoft's SQL Server BI stack (Integration Services, Analysis Services, and Reporting Services), Management Reporter/FRx, Microsoft Access, Crystal Reports, Power BI, Excel BI tools such as Power Pivot, Power Query and Power View, Report Designer and Report Builder.

CISM-certified Cybersecurity Management Consultants
Progent offers the expertise of CISM Certified network security management experts. The Certified Information Security Manager (CISM) committee describes the basic capabilities and worldwide standards of performance that IT security managers are expected to learn. It provides executive management the confidence that those who have earned their CISM certification have the background and knowledge to provide effective cybersecurity administration and consulting services.

Immediate Help for Urgent Issues
With Progentís urgent remote computer support services, your company can receive immediate support for problems that are causing network disruption. Online help does away with the long wait and increased expense associated with in-person technical service. For day-to-day IT management tasks, Progentís online support consultants can complete the majority of jobs within a few minutes of a request, instead of forcing your company to wait for hours for on-premises support to arrive.

Progent is a Microsoft-certified Partner
Because Progent is a Microsoft Partner, each Progent consulting expert has access to the technology and training resources required to deliver the best information technology help available. Progent's outsourcing, Help Desk Call Center, Office 365 deployment expertise, and software development services allow small business customers to take advantage of the wide range of knowledge associated with the IT departments of big organizations without the high cost and hassle of building and managing a large in-house network team.

Remote Technical Support for Microsoft and Cisco-based Networks
Progentís Technical Response Center provides world-class remote technical support for Microsoft Windows and Cisco-based environments anywhere in the U.S. Progent's certified engineers have the experience to help you to troubleshoot and solve complex network problems quickly and affordably. The scope of information technology expertise represented by Progent's staff of engineers allows them to escalate even the toughest problems to the right subject matter experts as required. Whether you need one-time phone support and remote repair or ongoing availability of a Helpdesk Call Center, Progent's experts can provide your organization with enterprise-level support without the high cost and management overhead of running a large in-house IT organization.

ProSight Virtual Machine Hosting Services
Progent's ProSight Virtual Hosting and management outsourcing service provides complete hosting of a small organization's production servers in an environment that delivers the highest level of availability and scalability and is also easy to transfer to any data center. Progent's Private Cloud hosting and management options are based on proven virtualization architectures that allow small and midsize businesses with multi- platform environments to economize dramatically on the expense of capital equipment, infrastructure maintenance, and IT administration while benefiting from enterprise-class reliability and an unmatched degree of vendor independence. Learn about Progent's ProSight family of managed IT services for small organizations.

Windows Server 2016 Hyper-V Hybrid Cloud/On-premises Solutions
Windows Hyper-V 2016 incorporates core features first designed for and proven on Microsoft Azure, among the world's largest public clouds. This significantly improves the suitability of Microsoft's Windows Server platform to support private cloud as well as hybrid cloud/on-premises deployment models by enhancing security, availability, scale, manageability, reliability and recoverability. Progentís Microsoft-certified Windows Server 2016 Hyper-V consulting team can help you to evaluate the advantages of Hyper-V 2016 for your organization, set up pilot systems to confirm the ability of Hyper-V 2016 to run your vital applications, plan an efficient network topology for a cloud-based or hybrid installation, develop and carry out a smooth migration strategy, educate your IT administration and technical support staff, and provide ongoing consulting and debugging services to ensure that your Hyper-V 2016 investment gives you maximum business value.

Progent's Online Consulting and Training Support for Office Word and Microsoft Office 365 Word
Progent's certified Office Word and Office 365 Word consultants can provide a wide range of economical online consulting services to assist you to manage and troubleshoot your existing Microsoft Word environment or help you to upgrade to a current version of Office Word. Services offered by Progent's experts include VBA programming, isolating and resolving compatibility issues between various versions of Word, integrating Office Word with different Office apps like Office Excel and Outlook or with 3rd-party data sources and plug-ins,infrastructure optimization for dependable. reliable cloud access, security and compliance consulting, and smart phone synchronization, and remote Office Word training sessions tailored for your special requirements.

Security Defense Services for a Remote Workforce
Progent can help small and mid-size organizations to configure security defense systems and provide cleanup expertise required for remote workers. To find out about Progent's network security defense expertise for a remote workforce, see endpoint security defense expertise for remote workers.

64-bit Processing Migration Support Services
Progentís 64-bit upgrade experts can help your organization to update your application servers and desktop PCs affordably from 32 bits to 64 bits. Progent can assist you to understand the risks and benefits of upgrading to 64-bit processing, plan an economical upgrade strategy that minimizes business disruptions, and offer timely online help to assist your organization to install 64-bit software and applications on your current hardware. Progent's Microsoft-expert engineers can assist your company to integrate the 64-bit versions of Microsoft platforms like Windows Server, Exchange Server, Windows 10, and Microsoft Office Excel.

Online Desktop Call Center Services for Small Organizations
Progent's Standard Help Desk Services provide an end-to-end solution that handles all facets of online desktop technical support from service requests through trouble ticket generation, managing responsibility, remote desktop control, progress tracking, problem resolution, and and reporting. Designed for smaller companies with few in-house service personnel for end users, Progent's Standard Help Desk Services provide remote support at a significant discount off Progent's regular desktop service rates. Progent can also provide rapid as-needed escalation to subject matter consultants to resolve complex issues. To learn more, see Progentís remote Call Center services for small businesses.

Migration Consulting for Microsoft Skype for Business Server
Progent's Skype for Business consultants can provide online and on-premises consulting services for organizations of all sizes to assess the benefits of upgrading to Skype for Business from any version of Lync Server or Microsoft Office Communications Server. Progent can help your business to design an on-premises, cloud-based or mixed deployment; integrate Skype for Business with SQL Server,Exchange Server, SharePoint Server and Office or Office 365; set up HA mechanisms; interface Skype for Business with your PSTN gateway; and integrate third-party communication systems such as Cisco Video Interop Server. Progent's certified information security consultants can assist you create and verify a security environment for your Skype for Business deployment that meets regulatory standards.

Contact a Progent Computer Support Expert
To learn how to access a Progent computer consultant for remote or onsite support in #(state), phone 1-800-993-9400 or visit Remote Network Support.



An index of content::

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    VPN IT Services

    Cisco's security and offsite access solutions for small to medium sized businesses represent a full range of manageable security products to let you protect your entire network infrastructure. Cisco's VPN product family includes switches, firewalls, intrusion detection systems, and VPN access concentrators. Progent's expert staff of consultants includes field-proven specialists with Cisco's Certified Internetwork Expert (CCIE) and Cisco Certified Network Professional qualifications who can assist your organization to select Cisco Virtual Private Network, Cisco RADIUS Security, and additional Cisco security technologies that align best with your business objectives.

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    If you need assistance creating, improving, or troubleshooting applications for Windows, Linux, or the Web, Progentís team of program developers, database designers, and software project managers can help ensure you get the job done on time and within budget. Progent's seasoned application developers can provide affordable and efficient remote consulting for jobs as small as creating Vidual Basic scripts for Office Excel or as large as rolling out mission-critical RDBMS applications built on Microsoft SQL Server or MySQL.

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    Windows Active Directory demands significant practical experience to integrate optimally across a large corporation. Progentís Microsoft Certified consultants are experienced in planning, integrating, and troubleshooting sophisticated Microsoft Enterprise AD projects. Progentís fields of expertise with Windows Server Active Directory include replication issues, multi-domain partition design, repair of corrupted AD objects, dealing with legacy beta version configuration objects in online Active Directory environments, and fixing failed installations of AD and AD-associated programs.

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    Mac Technical Support Professional

    Progent offers nationwide remote technical support and consulting services for businesses who run Apple Mac networks or whose information systems include a mix of Mac with Microsoft Windows technology. Progent's experts can provide Mac clients a variety of IT services including desktop assistance, migration to the most recent edition of Mac OS X from legacy versions of Mac, plus expertise with Mac application software. Progent can also help you with Apple iPhone and Apple iPad support, or migrating to iCloud. Online technical support provides optimum return for your information technology budget by preserving client productivity and shortening the hours billed for network analysis and repair. Sophisticated online support tools and skilled service specialists and consultants allow Progent to handle the majority of network issues without squandering time and expense by going to your site. In the vast majority of situations your IT problems can be dealt with over the phone or through a combination of telephone help and online access. Progent can make available Cisco CCIE network engineers and CISM premier security professionals to help with the toughest network issues.

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    Progent offers three essential types of Help Desk support : Microsoft Call Center Outsourcing Support Services, Virtual Help Desk Services, and Help Desk Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk team of certified Microsoft and Cisco experts offers your customers convenient access to a reliable support group with extensive experience providing phone support and remote access repair for IT systems powered by Microsoft technology. Progent's concentration is on earning the support Call Center a respected image as a key contributor to company performance. Progent's goal is to resolve rather than simply report problems.

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    Microsoft CRM helps small businesses nurture profitable client interactions. Built-in Sales and Customer Service components allow in-house staff to share information to help improve selling success and deliver consistent, efficient customer service. Progent can configure the most sensible server and communications infrastructure, including mobile wireless access, to support Microsoft CRM, and Progent's Experts Team can supply your company with a certified MSCRM consultant who can show you how to combine Microsoft Dynamics CRM with your sales or customer support databases.

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