If your company IT network is in the state ofMontanayou now have quick online access to a UNIX or Cisco CCIE support specialist to fix the toughest issues affecting your network. Progent retains one of the largest teams of UNIX and Cisco CCIE consulting experts accessible by phone of any nationwide support firm in the country. The cost is reasonable, billing is by the minute, engagement is quick, and support is world class.
In case yourMontananetwork is situated outside of major urban areas likeBillings, Missoula, or Great Falls, help from UNIX or CCIE-certified engineers could be problematic during an emergency. This can cause a drop in revenue for your business, angry clients, unproductive employees, and defocused management. By calling Progent's online services, you have access to a Certified engineer who can provide expertise whenever you have to have it to get your information system running.
Since Progent charges for telephone-based help per minute, your company is invoiced exclusively for technical help delivered. Progent asks for no startup charge. Some online consulting organizations apply significant minimum fees or bill for every fifteen minutes or more. Progent's one-minute granularity and straightforward pricing model do away with large invoices for speedy repairs.
If your Montana business needs online support for UNIX, Linux, Solaris, Apple macOS and OS X or Cisco technology, visit Progent's online support, phone 866-776-4368, or go to Contact Progent.
Why is Progent's Remote Technical Support Program Unique?
Progent's experienced team of online consulting professionals has a broad range of in-depth information technology knowledge. This enables Progent's remote technical support specialists to resolve the most challenging technical problems more quickly than is possible with ordinary independent service organizations or with the internal support staff usually found in smaller businesses. Progent has developed the tools and experience to fix problems efficiently in many different computer configurations that incorporate mixtures of UNIX, Linux, Solaris, Apple macOS and OS X, Microsoft, and Cisco technologies. (Check out Progent's customer testimonials.)
Progent's UNIX, Linux, Sun Solaris, macOS and OS X, and CISCO CCIE engineers have earned major certifications including Certified Network Administrator for Solaris, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician, Apple ACSA, Apple Certified Support Professional, and Technical Coordinator (ACTC). Progent's remote support engineers also hold a number of high-level Cisco credentials such as Cisco CCIE in Routing and Switching and Voice, plus Cisco Certified CCNP, Network Associate, Security Professional, Voice Professional (CCVP), and Design Professional.
In order to assist companies that run networks powered by a mix of UNIX/Linux, Apple macOS and OS X, and Microsoft Windows technology, Progent's online service team makes available the help of engineers with prestigious Microsoft credentials including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Solution Developer (MCSD). For delivering advanced security consulting, Progent offers remote support from professionals who have qualified for recognized security credentials including Certified Information Security Manager consultants, Certified Information Systems Security Professional experts, and Information System Security Architecture Professional (ISSAP) consultants. The range of Progent's expertise coupled with Progent's team-oriented approach to repairing network problems streamlines service escalation, if needed, to experts with sufficient background to resolve particularly intractable problems. This speeds up remediation of emergency network problems, prevents system disruption, and reduces technical support bills.
For companies throughout Montana, Progent offers fast online communication with a UNIX/Linux, Sun Solaris, Apple macOS or OS X specialist for urgent expertise to fix information system problems that are threatening business productivity but are not within the skill set of your local IT support organization. Progent's UNIX/Linux, Sun Solaris, Apple macOS and OS X, and CCIE-Certified engineers can interface with your system using advanced remote support tools in order to provide quick and affordable diagnosis and resolution of serious IT problems.
Services Progent's Online Consulting Specialists Can Offer Your Montana Business
Progent's service specialists are qualified to deliver advanced help for a comprehensive set of UNIX, Apple, Cisco, and Windows technologies including:
Remote Expertise for UNIX/Linux, Solaris, and macOS and OS X Systems
Progent's UNIX, Linux, Solaris, and macOS and OS X phone-based network support team can help Montana small businesses with a large set of information products and technologies including system infrastructure, messaging solutions, security expertise for computer systems and business operations, Windows integration with UNIX/Linux, Sun Solaris, or Apple macOS and OS X systems, VMware technologies for processor economization and streamlined administration, and migration from outdated systems to modern environments based on updated versions of UNIX/Linux, Solaris, Apple macOS and OS X, or MS Windows.
Progent's support experts offer online technical help for systems powered by leading versions of the UNIX operating system such as:
macOS and OS X,
SCO UNIX and
SGI/Irix or familiar Linux packages including
Debian GNU/Linux and
Cisco Network Infrastructure and Security Solutions
Progent is unmatched in the IT consulting industry for providing fast and affordable communication with Cisco CCIEs. Cisco-certified CCIEs are sought-after networking engineers who earn this rare credential only after strenuous examinations supervised by Cisco. The vast majority of Cisco CCIEs work for large enterprises or nationwide ISPs, and so their services are not conveniently accessible to smaller companies.
Cisco Authorized engineers from Progent can assist your business to plan, configure, and support an integrated business network that can streamline operations, reduce expenses, and accelerate time to productivity. By offering Cisco routers expertise with Catalyst switches support and Aironet wireless products configuration assistance, Progent can dramatically increase the strategic value of your integrated network in Montana. To learn more information on Progent's expertise in Cisco network appliances, see Cisco Network Engineering Support.
Microsoft Partner for Online Technical Support for Microsoft Windows
Progent's Microsoft-certified online support professionals can provide computer repair and consulting assistance for the complete line of Microsoft server technologies. Progent is a Microsoft Certified Partner and can provide your company the expertise of consulting engineers who can help you with a broad range of platform expertise such as
Microsoft Windows Server 2019 migration consulting,
Windows Server 2016 hybrid cloud planning and deployment,
Windows Server 2012 R2 consulting,
MS Exchange Server 2019 deployment,
Microsoft Exchange 2016 Server migration, Exchange 2013 integration,
SharePoint Server 2019 design and configuration,
SharePoint Server 2016 migration support,
Microsoft Teams migration expertise,
Skype for Business Server integration support and Lync Server migration, Microsoft Forefront TMG management and ISA Server 2006 maintenance, Microsoft SQL Server 2019 integration expertise, MS SQL Server 2017 consulting,
Microsoft SQL Server 2016 integration and development, and Microsoft SQL Server 2014 support,
System Center 2016 Operations Manager hybrid cloud monitoring,
System Center 2012 Operations Manager monitoring and reporting,
Project Server and Server Online planning,
Small Business Server 2011 consulting, and
Windows Essentials migration and cloud integration.
Certified Security Professionals
Progent provides you access to certified CISM, CISSP and ISSAP security engineers who offer a range of system protection solutions that can bolster the defenses of your UNIX/Linux, Solaris, or Apple macOS and OS X network against attacks or help you to revive promptly from a breach. Security services offered by Progent include: in depth security audits using platforms such as GFI LANguard Network Security Scanner, EEYE Vulnerability Scanner, and products from Solar Winds and Nikto; rapid recovery from virus and worm attacks; setting up firewalls; establishing safe techniques for off-site and mobile connectivity; protecting your email system against spam and DHA attacks; and implementing continual proactive monitoring. For additional information on Progent's security support for small and medium-size companies, visit Progent's Engineering Support for Network Security.
Applications Support: Training, Programming, Problem Solving
Progent's Apple Mac technology experts can promote the creative facets of Macintosh computing by offering help services and education in imaging, audio, and motion video. Progent's consultants offer expertise in a range of Mac programs including Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with special jobs such as scanning or digitizing audio or video or setting up an audio/video post-production studio.
Progent's Application Experts Group can supply professional engineering support and education in specific application fields including Enterprise Requirements Planning, MRP, accounting system customization, and Customer Relationship Management. Progent also offers consulting, programming, and education for familiar Microsoft applications such as Microsoft CRM, MS Office Project, Word, and MS Office Excel. To read additional information on Progent's consulting, programming, and training offerings for UNIX/Linux, Solaris, Apple macOS and OS X, or Microsoft applications, visit Progent's Business Application Experts Group.
Call Center Support Alternatives
Progent offers three service offerings for Help Desk Call Center services : UNIX, Linux, Solaris, macOS and OS X, Cisco and Microsoft Help Desk Outsourcing Support Services, Virtual Help Desk Services, and Call Center Operations Consulting and Staffing.
Progent is a Microsoft Partner and maintains a large roster of Cisco-certified network specialists. Progent's Help Desk Call Center staff of seasoned UNIX, Linux, Solaris, macOS and OS X, Cisco and Microsoft experts are available to provide your customers easy access to a dependable support resource with years of experience in telephone-based support and online troubleshooting for small and midsize business information systems. Progent's focus is on giving the Help Desk a respected image as a significant contributor to business performance, and Progent's mission is to resolve rather than simply record problems. To find out additional information on Progent's Help Desk support and outsourcing, go to Progent's Help Desk Call Center Support.
Progent's Remote Service Technologies
Talk to a UNIX/Linux or Cisco Network Support Specialist Now
Progent's sophisticated customer support database software includes comprehensive records for all service delivered to Progent's clients. Each active Progent team consultant has the benefit of the specifics of support rendered to each customer by any staff engineer. This database of trouble tickets and solutions is organized as a conveniently retrievable internal database that permits Progent's online support experts to share their knowledge with the whole team to make sure that the efficiency of Progent's technical support grows over time. Progent's partnerships with key vendors including Cisco and Microsoft make available other extensive support databases and to manufacturers' in-house support staff that enable Progent's remote service experts to come up with the best solutions promptly.
To find out how you can ask a UNIX/Linux consultant or a Certified CCIE for urgent phone-based engineering expertise in Montana, phone 1-800-993-9400 or go to Urgent Online Network Help.