If your business computer network is in Montana you can now get fast remote contact with a UNIX, Linux, Sun Solaris, Mac OS X or CCIE-certified consultant to help with urgent problems affecting your network. Progent offers the services of among the most extensive groups of UNIX and Cisco CCIE consulting experts accessible remotely of any nationwide service organization in the country. Rates are competitive, billing is by the minute, sign-up is quick, and support is world class.
In case your Montana organization is located far from larger metropolitan neighborhoods including Billings, Missoula, or Great Falls, help from UNIX, Linux, Sun Solaris, or Mac OS X or CCIE-certified engineers may be limited when there's a crisis. This can cause lost revenue for your business, angry customers, idle workers, and defocused management. By calling Progent's remote support, you have access to a Premier consultant ready to deliver expertise when you have to have it to get your computer network running.
Because Progent charges for remote support per minute, your business owes exclusively for support received. Progent requires no initialization fee. Many online support companies apply significant minimum fees or charge for every quarter hour or more. Progent's one-minute granularity and simple billing mechanism do away with unexpectedly large bills for speedy fixes.
If your Montana company requires technical assistance for UNIX, Linux, Sun Solaris, Apple macOS and OS X or Cisco technology, visit Progent's online help, phone 866-776-4368, or go to Contact Progent.
Why is Progent's Remote Support Program Unique?
Progent's experienced staff of online support professionals has a wide array of world-class computer knowledge. This enables Progent's online technical support specialists to deal successfully with the most challenging technical problems faster than is possible with ordinary independent service organizations or with the in-house support staff commonly available to small or mid-size companies. Progent has developed the tools and skills to repair technical issues efficiently in many different computer environments that incorporate combinations of UNIX, Linux, Solaris, macOS and OS X, Microsoft Windows, and Cisco products. (Refer to Progent's client testimonials.)
Progent's UNIX, Linux, Sun Solaris, Apple macOS and OS X, and CISCO CCIE engineers have earned advanced certifications including Sun Solaris SCNA, Red Hat RHCE, Red Hat RHCT, Apple Certified System Administrator, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Progent's online support engineers also have a number of key Cisco credentials which include Cisco CCIE in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional, CCNA, CCSP, Voice Professional, CCDA and CCDP.
In order to help companies that maintain networks incorporating a combination of UNIX/Linux, macOS and OS X, and Microsoft Windows operating systems, Progent's online support group makes available the expertise of engineers with prestigious Microsoft credentials including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Solution Developer (MCSD). For delivering advanced security expertise, Progent offers online support from professionals who have earned recognized security certifications such as Certified Information Security Manager Engineers, Certified Information Systems Security Professional experts, and Information System Security Architecture Professional (ISSAP) consultants. The scope of Progent's technical knowledge combined with Progent's group approach to fixing technical difficulties allows service escalation, if appropriate, to experts with sufficient background to resolve unusually intractable jobs. This accelerates remediation of serious problems, prevents network downtime, and reduces maintenance bills.
For organizations throughout Montana, Progent offers virtually instant online access to a UNIX/Linux, Solaris, Apple macOS or OS X engineer for critical support to troubleshoot computer problems that are hurting your business and are beyond the comfort zone of your on-hand IT maintenance group. Progent's UNIX, Linux, Solaris, macOS and OS X, and CCIE-Premier support professionals can analyze your system using state-of-the-art remote support utilities that allow them to deliver fast and economical diagnosis and remediation of critical network problems.
Troubleshooting Services Progent's Online Consulting Experts Can Offer Your Montana Company
Progent's network consultants are qualified to deliver expert help for a comprehensive array of UNIX/Linux, Apple Mac, Cisco, and Microsoft Windows solutions such as:
Remote Support Services for UNIX/Linux, Solaris, and macOS and OS X Systems
Progent's UNIX/Linux, Solaris, and macOS and OS X remote network support staff can help Montana small businesses to maintain a large assortment of information products and technologies including system architecture, messaging support, security expertise for computer systems and business processes, Microsoft Windows coexistence with UNIX, Linux, Solaris, or Apple macOS and OS X platforms, VMware options for server economization and centralized management, and moving from dated systems to current environments based on updated versions of UNIX, Linux, Solaris, Apple macOS and OS X, or Windows.
Progent's service professionals offer remote troubleshooting for systems powered by leading derivatives of the UNIX platform including:
macOS and OS X,
HP-UX (Hewlett Packard UNIX),
SCO UNIX and
SGI/Irix or familiar Linux platforms such as
Debian GNU/Linux and
Cisco Network Architecture and Security Technology
Progent leads the computer support arena for offering fast and economical access to Cisco CCIEs. CCIEs are elite networking engineers who qualify for this rare certification by passing intense examinations given by Cisco. Most CCIEs are hired by large corporations or nationwide Internet service providers (ISPs), and so their expertise is not conveniently accessible to small and midsize businesses.
Progent is one of the rare network service providers that ensures that Cisco CCIEs stay accessible to assist small and medium sized organizations. Also, Progent can provide convenient communication with a CCIE via phone so you can get immediate support for urgent network problems that are impacting your business but are not within the competence of your ordinary system support resources. Progent's CCIE consultants can connect to your network via sophisticated on-line support tools to provide quick and economical diagnosis and remediation of urgent system problems. To find out additional information on Progent's services for Cisco network appliances, see Cisco Network Consulting Services.
Microsoft Partner for Phone-based Consulting for Microsoft Windows
Progent's Microsoft-premier online service experts offer computer system repair and consulting support for the complete line of Microsoft server technologies. Progent is a Microsoft Partner and can provide your company the assistance of consulting engineers who can help your company with a broad range of platform expertise such as
Windows Server 2019 migration services,
Windows Server 2016 hybrid cloud integration,
Windows Server 2012 R2 consulting,
Windows Server 2008 R2 maintenance,
MS Exchange 2016 migration, Microsoft Exchange Server 2013 integration,
Microsoft Exchange 2010 monitoring and support,
SharePoint Server 2016 migration and hybrid deployment support,
SharePoint Server 2013 application development,
Skype for Business Server planning and deployment consulting and Lync migration, Forefront TMG administration and ISA Server 2006 maintenance, Microsoft SQL Server 2017 expertise,
SQL Server 2016 integration and programming, and SQL Server 2014 support,
System Center 2016 Operations Manager (SCOM 2016) hybrid cloud infrastructure monitoring and analytics,
System Center 2012 Operations Manager (SCOM 2012) monitoring and reporting,
Project Server and Server Online planning,
SBS Server 2011 support, and
Windows 2012 R2 Essentials cloud integration.
Premier Security Professionals
Progent provides you contact with expert CISM and ISSAP security engineers who offer a variety of system protection solutions to improve the protection of your UNIX, Linux, Solaris, or Apple macOS and OS X network against internal or external threats or help your business to revive quickly from an assault. Security services provided Progent include: in depth security analysis using technologies such as GFI LANguard Network Security Scanner, NMAP Port Scanner, and products from Metasploit and Netcat; efficient recuperation from virus and worm assaults; integrating firewalls; designing secure architectures for remote and mobile access; protecting your messaging infrastructure from viruses, spam and directory harvest attacks; and setting up continual network monitoring. To read additional information on Progent's security services for small and midsize businesses, see Progent's Consulting Support for Network Security.
Applications Services: Webinar Training, Custom Development, Problem Solving
Progent's Apple Mac technology experts can support the creative aspect of Mac computing by offering help services and education in imaging, audio, and motion video. Progent's support professionals offer expertise in a variety of Mac programs including Adobe Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with special projects such as capturing or digitizing audio or video or configuring an audio/video production facility.
Progent's Application Experts Team offers in-depth consulting expertise and training in special application areas such as ERP, MRP, accounting system customization, and Customer Relationship Management. Progent also can provide consulting, custom programming, and education for popular Microsoft applications including Microsoft CRM, Microsoft Office Project, MS Word, and Microsoft Office Excel. To learn more about Progent's expertise, custom programming, and training offerings for UNIX, Linux, Solaris, Apple macOS and OS X, or Microsoft applications, refer to Progent's Business Application Experts Team.
Help Desk Support and Outsourcing Options
Progent provides three programs for Call Center assistance that include UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft Call Center Outsourcing Services, Virtual Help Desk Services, and Call Center Process Consulting and Staffing Services.
Progent's Help Desk Call Center Outsourcing Services are intended primarily for businesses who need the timely availability of a professional Call Center but who have relatively small funds and IT management resources. Progentís Virtual Help Desk is a transparent supplement to your current Call Center staff. Progent can act as a main Help Desk for your organization, represent an escalation resource for tough technical issues, or be available in overflow situations when your ordinary service providers are swamped. Progent's Call Center Consulting Services can assist you in building an effective new Help Desk or improving your current one, evaluating or programming Help Desk Call Center software products to meet the particular needs of your company, or providing supplemental staff to work online in conjunction with your internal Help Desk Call Center group to handle demanding events such as software migrations. To learn additional information concerning Progent's Call Center support and outsourcing, visit Progent's Call Center Services.
Progent's Remote Service Tools
Get in Touch with a UNIX, Linux, Solaris, Mac OS X or Cisco Network Assistance Expert Immediately
Progent's highly evolved service database application stores extensive documentation of all support delivered to Progent's clients. Each authorized Progent staff engineer has the benefit of the specifics of services rendered to each customer by any staff engineer. This database of problems and solutions is structured as an easily accessible internal knowledge base that permits Progent's online technical engineers to share their experiences with the whole team to make sure that the effectiveness of Progent's support improves over time. Progent's certifications with major industry leaders including Cisco and Microsoft permit access to additional vast support databases as well as to vendors' in-house engineering personnel that enable Progent's remote consulting specialists to arrive at the best solutions quickly.
To see how to get in touch with a UNIX, Linux, Solaris, macOS or OS X consultant or a Cisco CCIE for urgent phone-based professional support in Montana, phone 1-800-993-9400 or visit Expert Remote Computer Help.