If your business computer network is inMontanayou can depend on quick online technical support from a UNIX, Linux, Sun Solaris, Mac OS X or CCIE-certified engineer to help with emergency problems involving your computer network. Progent maintains among the largest teams of UNIX, Linux, Sun Solaris, Mac OS X and Cisco CCIE support professionals accessible remotely of any independent service organization in the country. Rates are competitive, billing is by the minute, engagement is immediate, and service is world class.
In case yourMontanasmall business is located far from larger urban areas such asBillings, Missoula, or Great Falls, help from UNIX or CCIE-certified engineers could be limited when you have an urgent situation. This can cause a loss of income for your company, upset customers, idle employees, and defocused management. By utilizing Progent's online services, you can get in touch with a Certified consultant ready to offer help when you have to have it to keep your information system running.
Since Progent bills for online support per minute, your business owes exclusively for support provided. Progent requires no startup surcharge. Many online service companies apply substantial minimum payments or bill for each quarter hour or more. Progent's one-minute granularity and straightforward billing policy avoid unexpectedly large bills for speedy solutions.
If your Montana company needs online assistance for UNIX/Linux, Solaris, Apple macOS and OS X or Cisco technology, visit Progent's phone-based help, phone 866-776-4368, or refer to Contact Progent.
What Makes Progent's Remote Technical Support Program Special?
Progent's experienced team of online consulting professionals offers a wide range of in-depth information technology knowledge. This enables Progent's online technical support experts to resolve the most challenging network trouble more quickly than is possible with ordinary independent service organizations or with the in-house IT resources commonly found in small or mid-size businesses. Progent has refined the tools and skills to repair technical issues efficiently in many different network configurations that feature mixtures of UNIX, Linux, Solaris, macOS and OS X, Microsoft, and Cisco technologies. (See Progent's client testimonials.)
Progent's UNIX/Linux, Solaris, macOS and OS X, and CISCO CCIE support experts have earned advanced certifications including Sun Certified Network Administrator, Red Hat Certified Engineer, Red Hat Certified Technician, Apple ACSA, Support Professional (ACSP), and Technical Coordinator (ACTC). Progent's online support experts also hold a number of high-level Cisco certifications which include Cisco CCIE in Routing/Switching and Security, plus Cisco Certified Network Professional, CCNA, Security Professional, Voice Professional (CCVP), and Design Professional.
To assist businesses that maintain environments based on a combination of UNIX/Linux, macOS and OS X, and Microsoft Windows technology, Progent's online service team can provide the help of support specialists who hold prestigious Microsoft credentials such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Application Developer (MCAD). For delivering advanced security expertise, Progent offers phone-based contact with engineers who hold important security credentials such as CISM consultants, Certified Information Systems Security Professional specialists, and ISSAP engineers. The scope of Progent's technical knowledge coupled with Progent's group approach to fixing technical difficulties allows service escalation, if appropriate, to experts with relevant competence to resolve unusually intractable support calls. This accelerates remediation of serious problems, avoids network disruption, and minimizes maintenance invoices.
For companies anywhere in Montana, Progent offers virtually instant online communication with a UNIX, Linux, Sun Solaris, macOS or OS X engineer for urgent support to repair network problems that are impacting your business but are outside the scope of your ordinary IT service resources. Progent's UNIX, Linux, Solaris, macOS and OS X, and CCIE-Certified consultants can interface with your computer environment by means of state-of-the-art remote troubleshooting tools in order to perform rapid and economical evaluation and repair of serious IT issues.
Services Progent's Online Consulting Specialists Can Provide Your Montana Business
Progent online professionals are qualified to provide expert help for an extensive array of UNIX/Linux, Apple OS X, Cisco, and Microsoft solutions including:
Online Support Services for UNIX, Linux, Solaris, and Apple macOS and OS X Environments
Progent's UNIX, Linux, Solaris, and Apple macOS and OS X phone-based technical service team can assist Montana companies with a comprehensive set of IT products and technologies such as network architecture, email solutions, security expertise for networks and business operations, Windows integration with UNIX, Linux, Sun Solaris, or Apple macOS and OS X platforms, virtual server products for processor consolidation and streamlined administration, and moving from dated applications to contemporary environments based on newer versions of UNIX, Linux, Sun Solaris, Apple macOS and OS X, or Windows.
Progent's support professionals offer remote troubleshooting for systems powered by leading variants of the UNIX operating system including:
macOS and OS X,
IBM AIX Operating System,
HP-UX (Hewlett Packard UNIX),
Berkeley UNIX (BSD),
SCO UNIX and
Silicon Graphics IRIX or familiar Linux packages such as
Cisco Network Infrastructure and Security Solutions
Progent is unmatched in the network support arena for providing immediate and affordable access to Cisco Certified Internetwork Experts (CCIEs). CCIEs are sought-after network professionals who earn this advanced credential by completing thorough testing administered by Cisco. In most cases Cisco CCIEs are hired by big enterprises or national Internet service providers, and so their skills are not easily accessible to small and mid-size businesses.
Progent is one of the only computer support providers that ensures that CCIEs are available to help small and mid-size companies. Also, Progent facilitates quick communication with a CCIE via phone so that you can get immediate support for critical system issues that are impacting your business but are outside the competence of your local system maintenance group. Progent's CCIE support experts can access your network using secure remote support technology to execute quick and economical diagnosis and resolution of critical system trouble.
CCIE and CCNP Authorized consultants from Progent can help you to architect, implement, and maintain a converged information system that can simplify business processes, lower expenses, and speed the path to productivity. By combining Cisco integrated services routers expertise with Cisco Catalyst switches support and Cisco wireless products integration assistance, Progent can dramatically increase the business value of your information system in Montana. To find out more information on Progent's services for Cisco infrastructure, visit Cisco Technology Engineering Support.
Microsoft Partner for Online Technical Support for Microsoft Windows
Progent's Microsoft-premier online support engineers can provide computer system troubleshooting and consulting help for the complete line of Microsoft server products. Progent is a Microsoft Certified Partner and can offer your business the expertise of support professionals who can assist you with a wide range of platform expertise such as
Windows Server 2019 migration services,
Windows Server 2016 hybrid cloud integration,
Windows Server 2012 R2 consulting,
Windows Server 2008 R2 maintenance,
MS Exchange 2019 deployment,
MS Exchange Server 2016 planning and deployment, Exchange Server 2013 consulting,
Microsoft Exchange Server 2010 maintenance,
SharePoint 2016 migration consulting,
SharePoint Server 2019 design and configuration,
Skype for Business Server planning and deployment consulting and Lync 2010 migration, Forefront Threat Management Gateway management and ISA Server 2006 migration, MS SQL Server 2019 planning and deployment consulting, Microsoft SQL Server 2017 expertise,
Microsoft SQL Server 2016 integration and development, and SQL Server 2014 support,
System Center 2016 Operations Manager (SCOM 2016) hybrid cloud infrastructure monitoring,
Microsoft System Center 2012 Operations Manager (SCOM 2012) network monitoring,
Project Server planning,
Small Business Server consulting, and
Windows Essentials migration and cloud integration.
Premier Network Security Consultants
Progent provides you contact with accredited CISM, CISSP and ISSAP security professionals who can deliver a variety of system protection solutions that can improve the resistance of your UNIX/Linux, Solaris, or Apple macOS and OS X network against assaults or help your business to recuperate quickly from an attack. Security solutions offered by Progent include: extensive security evaluation using utilities such as GFI LANguard NSS, NMAP Port Scanner, and software from Solar Winds and Nikto; quick recovery from virus and worm attacks; setting up firewalls; designing secure architectures for remote and mobile connectivity; securing your email system against viruses, spam and directory harvest attacks; and setting up continual network monitoring. To read more concerning Progent's security support for small and midsize companies, visit Progent's Consulting Expertise for System Security.
Applications Services: Webinar Training, Custom Development, Problem Solving
Progent's Apple Mac technology experts can support the creative aspect of Mac computing by offering consulting services and training in imaging, sound, and video. Progent's support professionals can provide expertise in a range of Apple Mac programs including Adobe Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with special projects such as scanning or digitizing audio or video or setting up an audio/video production studio.
Progent's Application Experts Team can supply professional engineering expertise and education in special application areas including Enterprise Requirements Planning, MRP, accounting system customization, and Customer Relationship Management. Progent also offers consulting, customization, and training for familiar Microsoft applications including Microsoft CRM, Project, Office Word, and Microsoft Office Excel. To read more information concerning Progent's expertise, custom development, and training offerings for UNIX, Linux, Sun Solaris, macOS and OS X, or Microsoft applications, go to Progent's Applications Experts Team.
Help Desk Call Center Service and Outsourcing Alternatives
Progent provides a variety of programs for Call Center assistance : UNIX/Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft Help Desk Outsourcing Support Services, Virtual Helpdesk Services, and Helpdesk Consulting and Staffing.
Progent is a Microsoft-Certified Partner and maintains a skilled roster of Cisco-authorized network infrastructure experts. Progent's Help Desk Call Center staff of seasoned UNIX, Linux, Solaris, macOS and OS X, Cisco and Microsoft experts can give your customers fast access to a dependable technical support team with years of experience delivering phone support and remote access repair service for small and medium-size business information systems. Progent's focus is on giving the Call Center a positive image as a major driver of company success, and Progent's charter is to resolve and not merely report problems. To learn additional information on Progent's Help Desk support and outsourcing, visit Progent's Call Center Support.
Progent's Remote Technical Support Tools
Talk to a UNIX/Linux or Cisco Technical Assistance Specialist Immediately
Progent's powerful customer support database system keeps comprehensive histories for all service provided to Progent's clients. Every active Progent team engineer has the benefit of the details of support rendered to each client by any staff member. This archive of issues and solutions is structured as a readily searchable proprietary database that allows Progent's remote technical engineers to communicate their knowledge with the whole team to ensure that the value of Progent's support improves daily. Progent's partnerships with key industry leaders including Cisco and Microsoft permit access to additional extensive technical support databases as well as to vendors' internal technical staff that enable Progent's online service experts to come up with the optimal solutions quickly.
To see how you can contact a UNIX, Linux, Solaris, macOS or OS X engineer or a Cisco certified CCIE for urgent remote professional expertise in Montana, phone 1-800-993-9400 or visit Urgent Remote Network Help.