If your company IT network is in Montana you can have fast remote technical support from a UNIX or Cisco CCIE engineer to fix emergency issues involving your network. Progent maintains one of the most extensive teams of UNIX, Linux, Sun Solaris, Mac OS X and Cisco CCIE consulting experts available by phone of any nationwide support firm in the United States. The cost is reasonable, charges are by the minute, sign-up is immediate, and service is world class.
In case your Montana business is located away from more populated metropolitan areas like Billings, Missoula, or Great Falls, the availability of UNIX, Linux, Solaris, or Apple Mac OS X or Cisco CCIE engineers could be limited when there's a network crash. This can result in a drop in income for your company, angry clients, idle employees, and defocused executives. By contacting Progent's online services, you have access to a Premier engineer ready to provide help whenever you have to have it to get your computer network operating.
Since Progent charges for online support per minute, your company pays exclusively for support delivered. Progent imposes no initialization surcharge. Many remote service firms demand substantial minimum time requirements or bill for every quarter hour or longer. Progent's one-minute granularity and straightforward billing policy avoid large tabs for quick fixes.
If your Montana business needs online support for UNIX, Linux, Solaris, Apple macOS and OS X or Cisco technology, go to Progent's online support, call 866-776-4368, or visit Contact Progent.
What Makes Progent's Remote Support Program Unique?
Progent's experienced team of remote consulting professionals has a broad range of in-depth computer knowledge. This allows Progent's online technical support experts to resolve the most complex technical problems more quickly than is feasible with typical third-party support organizations or with the in-house support resources commonly available to small or mid-size businesses. Progent has refined the tools and experience to repair technical issues efficiently in a wide variety of computer environments that feature mixtures of UNIX, Linux, Sun Solaris, macOS and OS X, Microsoft Windows, and Cisco technologies. (See Progent's customer testimonials.)
Progent's UNIX, Linux, Sun Solaris, Apple macOS and OS X, and CISCO CCIE support experts have earned professional certifications including Certified Network Administrator for Solaris, Red Hat Certified Engineer (RHCE), Red Hat RHCT, Apple Certified System Administrator, Support Professional (ACSP), and Technical Coordinator (ACTC). Progent's remote service experts also have a variety of high-level Cisco certifications including Cisco Certified Internet Expert (CCIE) in Routing/Switching, Security, and Voice, plus Cisco Certified CCNP, Network Associate (CCNA), Security Professional (CCSP), Voice Professional (CCVP), CCDA and CCDP.
To help businesses that operate environments featuring a combination of UNIX, Linux, Solaris, Apple macOS and OS X, and Microsoft operating systems, Progent's online service group makes available the assistance of support specialists who hold important Microsoft credentials including Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Application Developer (MCAD). To provide high-level security expertise, Progent provides phone-based contact with engineers who have qualified for a variety of security credentials including Certified Information Security Manager consultants, CISSP experts, and ISSAP consultants. The scope of Progent's expertise combined with Progent's cooperative approach to repairing technical problems streamlines service escalation, if needed, to specialists with sufficient background to resolve particularly intractable problems. This accelerates resolutions of emergency network problems, prevents system disruption, and minimizes maintenance invoices.
For organizations in the state of Montana, Progent allows virtually instant remote access to a UNIX, Linux, Sun Solaris, Apple macOS or OS X specialist for urgent expertise to fix network problems that are hurting business productivity but are not within the experience of your local IT maintenance group. Progent's UNIX/Linux, Sun Solaris, Apple macOS and OS X, and CCIE-Certified service team can interface with your network with advanced remote troubleshooting tools that allow them to provide rapid and efficient diagnosis and repair of serious computer problems.
Troubleshooting Services Progent's Phone-based Support Experts Can Offer Your Montana Business
Progent network engineers are qualified to deliver advanced help for an extensive array of UNIX/Linux, Apple Mac, Cisco, and Microsoft Windows technologies including:
Remote Troubleshooting and Consulting for UNIX/Linux, Sun Solaris, and macOS and OS X Environments
Progent's UNIX, Linux, Sun Solaris, and macOS and OS X online computer service staff can help Montana companies to maintain a comprehensive array of IT products and technologies including system architecture, email solutions, security expertise for computer systems and business operations, Windows coexistence with UNIX/Linux, Solaris, or macOS and OS X systems, VMware technologies for processor consolidation and streamlined administration, and transitioning from out-of-date systems to modern solutions based on updated versions of UNIX, Linux, Sun Solaris, Apple macOS and OS X, or MS Windows.
Progent's service experts offer remote troubleshooting for computers based on major versions of the UNIX OS including:
macOS and OS X,
Berkeley UNIX (BSD),
SCO UNIX and
Silicon Graphics IRIX or familiar Linux packages including
Cisco Network Infrastructure and Security Technology
Progent is unmatched in the IT consulting industry for providing fast and affordable communication with Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are sought-after network consultants who are awarded this advanced credential by passing thorough testing supervised by Cisco. Most CCIEs are hired by large corporations or nationwide ISPs, and so their help is not readily available to small and midsize businesses.
Progent is among the only IT support firms that makes sure that Cisco CCIEs stay accessible to assist small and mid-size organizations. Also, Progent offers fast access to a CCIE via telephone so that you can receive timely support for complex network problems that are impacting your productivity but are beyond the scope of your ordinary network support providers. Progent's CCIE consultants can tie into your network by means of state-of-the-art remote troubleshooting tools to execute quick and cost-effective analysis and remediation of urgent system trouble. To find out more on Progent's support for Cisco network appliances, refer to Cisco Technology Professional Services.
Microsoft Certified Partner for Online Expertise for MS Windows
Progent's Microsoft-premier online service professionals can provide computer system troubleshooting and consulting assistance for all Microsoft server technologies. Progent is a Microsoft Certified Partner and can provide your business the assistance of support engineers who can help your company with a wide range of platform expertise including
Windows Server 2019 migration consulting,
Windows Server 2016 hybrid cloud planning and deployment,
Windows Server 2012 R2 migration,
Windows Server 2008 maintenance,
Microsoft Exchange 2019 Server deployment,
Microsoft Exchange 2016 migration, Microsoft Exchange Server 2013 integration,
Microsoft Exchange 2010 maintenance,
SharePoint Server 2016 migration and hybrid integration consulting,
SharePoint Server 2019 planning and deployment,
Skype for Business configuration consulting and Lync Server maintenance, Forefront Threat Management Gateway 2010 management and ISA Server 2006 maintenance, MS SQL Server 2017 expertise,
Microsoft SQL Server 2016 integration and development, and Microsoft SQL Server 2014 support,
System Center 2016 Operations Manager (SCOM 2016) hybrid cloud infrastructure monitoring and analytics,
Microsoft System Center 2012 Operations Manager (SCOM 2012) monitoring and reporting,
Project Server training,
SBS Server consulting, and
Windows 2012 R2 Essentials cloud integration.
Certified Security Experts
Progent offers you access to certified CISA, CISM, and ISSAP security engineers who offer a range of security services to enhance the defenses of your UNIX/Linux, Solaris, or macOS and OS X environment against internal or external threats or help your business to recuperate quickly from an assault. Security services offered by Progent include: in depth security analysis using utilities such as GFI LANguard Network Security Scanner, AMAP Application Scanner, and utilities from Metasploit and Hydra; efficient recovery from malicious attacks; setting up firewalls; designing secure techniques for remote and mobile connectivity; securing your email system against spam and directory harvest attacks; and implementing 24x7 automated monitoring. To find out more information concerning Progent's security expertise for small and midsize businesses, visit Progent's Engineering Services for Network Security.
Applications Support: Online Classes, Programming, Integration
Progent's Apple Mac technology experts can support the creative facets of Macintosh environments by providing help services and education in graphics, sound, and motion video. Progent's support professionals can provide help in a range of Mac programs such as Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with specific jobs such as scanning or digitizing audio or video or setting up an audio/video post-production studio.
Progent's Application Experts Team can supply professional consulting support and training in special application fields including ERP, MRP, custom financial systems, and Customer Relationship Management. Progent also can provide consulting, custom development, and education for popular Microsoft business applications including Microsoft CRM, Office Project, MS Office Word, and MS Excel. For more information about Progent's consulting, custom development, and training offerings for UNIX, Linux, Solaris, Apple macOS and OS X, or Microsoft applications, see Progent's Business Application Experts Group.
Help Desk Call Center Support Options
Progent provides a variety of support programs for Help Desk services : UNIX, Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft Help Desk Outsourcing Services, Virtual Help Desk Support Services, and Help Desk Consulting and Staffing Services.
Progent's Help Desk Outsourcing Services are designed primarily for companies who need the timely availability of a professional Help Desk Call Center but who have limited funds and internal support bandwidth. Progentís Virtual Help Desk is a seamless supplement to your current Help Desk team. Progent can act as a primary Help Desk for your organization, represent an escalation alternative for the most challenging technical issues, or be available in those situations when your other service providers are swamped. Progent's Help Desk Consulting Services can aid you in establishing an efficient new Call Center or enhancing your current one, selecting or customizing Help Desk Call Center software products to address the particular needs of your company, or providing temporary personnel to work online with your internal Help Desk Call Center resources to deal with high-demand scenarios like system upgrades. For more information about Progent's Help Desk service and outsourcing, see Progent's Help Desk Call Center Services.
Progent's Online Technical Support Technologies
Progent has developed a set of customized technologies, evolved over years of field experience, dedicated to allowing the most advanced quality of service for delivering remote technical support and troubleshooting for small and midsize business information networks. Progent offers safe VPN support for gateways from a variety of leading sources such as Microsoft, Cisco, Netscreen and Watchguard. Secure VPN remote connectivity permits the consultants of Progent's online support team to connect to your system remotely without compromising corporate security.
Progent's highly evolved service database software stores comprehensive histories of all service delivered to Progent's clients. Each active Progent team engineer has the benefit of the history of services provided to each client by any staff engineer. This database of issues and fixes is structured as a readily accessible internal database that allows Progent's online support professionals to communicate their experiences with the whole team to make sure that the value of Progent's technical support grows daily. Progent's partnerships with major vendors including Cisco and Microsoft make available additional vast support knowledge bases and to vendors' internal technical staff that enable Progent's online consulting experts to come up with the best resolutions quickly.
Contact a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Technical Assistance Expert Now
To learn how to get in touch with a UNIX, Linux, Sun Solaris, Apple macOS or OS X engineer or a Cisco certified CCIE for emergency online professional expertise in Montana, call 1-800-993-9400 or visit Expert Online Computer Support.