For small office networks located within the state ofMontana, Progent's Microsoft certified engineers can deliver online support and troubleshooting to repair your computer system issues fast and affordably. Progent has developed enterprise-class expertise, advanced software tools, and support databases to identify and resolve network problems while avoiding the expense and time delays normally associated with on-site technical service visits.
If yourMontanabusiness is situated beyond the larger metro areas such asBillings, Missoula, or Great Falls, your local computer network support choices may be limited in technical capability, or not available during urgent situations. This results in a network that is unpredictable or causing productivity loss due to technical issues going unresolved for too long. Progentís group of seasoned network consultants average more than twelve years of real-world computer industry experience, in the trenches of computer network support, performing a extensive variety of technical tasks for a diverse range of clients. This means you obtain not just the technical know how needed for the task, but an expert with demonstrated methods for applying that expertise to provide efficient network solutions.
Convenient Payment Options
Progent's convenient payment options for Backup/Restore Consulting Services for a Remote Workforce
Progent can help small and mid-size businesses to plan, install, validate and troubleshoot data protection technology needed to support at-home workers. For details about Progent's data protection solutions for teleworkers, go to backup/restore consulting services for a remote workforce.
Amazon Web Services (AWS) Integration Consulting Services
Progent's Amazon AWS planning and integration consultants offer cost-effective online consulting to help companies to integrate Amazon AWS cloud services including Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon S3 for scalable high-performance storage, and Glacier for value-priced archival storage. Progent can help you with every phase of Amazon AWS migration and troubleshooting including needs analysis, preparedness evaluation, architectural design, testing, configuration, centralized administration, performance optimization, software license management, disaster recovery solutions, and security. Progent offers advanced expertise with firewall configuration and VPN technology and can help you create cloud-centric or hybrid ecosystems that seamlessly integrate Amazon AWS services. Progent offers as-needed consulting or Progent can deliver comprehensive project management outsourcing or co-sourcing to help you migrate efficiently to the Amazon AWS cloud platform.
Collaborative Platforms Support Services for Telecommuters
Progent can help small and mid-size businesses to set up collaboration software like SharePoint and Microsoft Teams to enable their at-home workers to benefit from positive interaction with colleagues and customers. To find out about ways Progent's consultants can assist businesses to install and maintain collaboration technology for a remote workforce, visit collaboration applications consulting services for remote workers.
Microsoft Teams Solution Design Consultants
Microsoft Teams is the successor to Skype for Business Online as Microsoft's flagship cloud platform for group conversation and cooperation. Progent's Teams experts can assist your business to plan an upgrade to Teams from Skype for Business Online and install, administer, and debug a cloud or mixed deployment of Microsoft Teams. Progent can assist you to integrate Teams with Microsoft 365 apps, Exchange Online, SharePoint, and your PBX.
Simple Engagement and Pricing Model
Progent's simplified per-minute billing model requires no complicated contracts, retainers or hidden fees. Many other support companies have minimum billable time or other extra fees that drive up support costs. For remote support during normal working hours, you only pay for the actual time spent working on your issue. If it only requires ten minutes to fix your issue, then you only pay for ten minutes. For advance scheduled onsite service work booked more than twenty-four hours in advance, you are charged only for the time when Progent's team member is actually on-site solving your issues. Just Progent's value priced by-the-minute rate. For urgent same-day onsite service calls, you might be charged for our consultant's travel time, but never an increased emergency rate. Because Progent has a large pool of engineers located throughout the entire service territory, an available consultant is usually near to help. Progent can also offer onsite service to the majority of zip codes in the U.S. within one business day of answering a support request. Progent's remote technical support group has provided help to small businesses in every state in the U.S (See Progent's customer testimonials.)
Progent is a Certified Microsoft Partner
Because Progent is a Microsoft Partner, every Progent support expert has access to the technical and training resources required to deliver the best IT help available. Progent's IT outsourcing, Help Desk, Office 365 integration expertise, and software development services allow small business customers to benefit from the wide array of knowledge associated with the IT departments of big companies without the significant expense and hassle of maintaining a self-sufficient in-house support team.
Android Smartphone Integration and Management
Progent's Android smartphone and tablet integration consulting services have years of background providing online and on-premises assistance for businesses of all sizes who want to incorporate Android phones into their information systems so that users can communicate and collaborate while on the go. Progent has the range of skills to resolve network problems that span numerous vendors and that represent a combination of legacy and up-to-date technology. Progent provides cost-effective online expertise to help you with any aspect of designing, implementing, managing and maintaining your BYOD solution. Progent can provide occasional technical support to assist you to handle particularly challenging technical issues, or Progent can provide comprehensive project management support to help you finish strategic IT projects on time and on budget. Progent can assist with local, cloud-centric, or hybrid network environments and offers expertise with all major operating systems, apps, management utilities and hardware infrastructure. Progent also offers customized group or individual training to show you how to manage and operate Android phones efficiently.
NetApp SAN Storage Solutions
Progent offers enterprise customers online or on-premises NetApp SAN consulting services for NetApp's entire line of SAN software and hardware products including ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster array-based clustering, FlexPod private cloud architecture, SnapMirror, SnapVauly incremental backup, Virtual Storage Console for VMware, MultiStore/vFiler for secure IP space separation, OnCommand Reporting and Insight analytics, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series hardware lines. Areas of NetApp SAN storage solutions supported by Progent include system dsign, cloud deployment, virtualization, migrations, transparent patching, storage management, information assurance, disaster recovery, and troubleshooting. Progent offers Level 3 support to help you to resolve issues with NetApp SAN storage environments quickly and affordably following leading practices.
Progent's Consulting and Training Services for Microsoft Office Word and Microsoft Office 365 Word
Progent's Microsoft Office Word and Office 365 Word consultants offer a broad range of economical remote consulting services to assist you to manage your legacy Microsoft Office Word solution or help you to migrate to a current version of Microsoft Office Word. Support available from Progent's Word experts include VBA programming, isolating and fixing compatibility issues between different versions of Office Word, interfacing Word with different Microsoft Office apps such as Office Excel and Microsoft Outlook or with 3rd-party data sources and add-ons,network optimization for dependable. reliable cloud connectivity, security and compliance support, and smart phone and tablet synchronization, and remote Office Word training customized for individuals or groups.
Windows Server 2016 Hybrid Cloud Solutions
Progent's Microsoft-certified IT experts offer Windows Server 2016 integration consulting services to help businesses of any size to plan and carry out an efficient upgrade to Windows Server 2016 and Hyper-V 2016 using a local, cloud, or hybrid architecture. Progent can assist your company to assess the benefits of Windows Server 2016 for your environment and can help you with any facet of designing, deploying, managing or debugging your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can assist your organization to benefit from the many innovative high-availability and security capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, Just In Time Privileged Access Management, VM software load, Storage Replica, plus workgroup and multi-domain clusters.
Catalyst 9100 Family of Wireless Access Points Consulting
Progent's Cisco Catalyst Wi-Fi 6 Access Point consultants can provide affordable online and on-premises help for Catalyst Wi-Fi 6 wireless APs. For more information about Progent's support for Catalyst 9100 Series Wireless APs, refer to Catalyst 9100 Wi-Fi 6 802.11ax access points solution design, configuration, and debugging services.
Design and Deployment Support for Cisco's Aironet 802.11ac Wireless Access Points
Progent's Cisco-certified consultants offer Aironet Wi-Fi AP consulting and Cisco Wi-Fi controller consulting so you can benefit from the IEEE 802.11ac Wi-Fi specification to triple the performance for your Wi-Fi network while increasing the area covered.
Talk to a Progent Network Support Expert
To learn how you can access a Progent network support expert for online or on-premises assistance, phone 1-800-993-9400 or visit Online Computer Help.