For small office network systems located within the state of Montana, Progent's Microsoft qualified engineers can deliver phone support and troubleshooting to repair your network systems troubles fast and affordably. Progent has acquired enterprise-class expertise, sophisticated utilities, and support databases to diagnose and fix computer network problems while avoiding the cost and delays associated with on-site technical service calls.
If your Montana organization is situated outside of the larger metropolitan areas such as Billings, Missoula, or Great Falls, your nearby computer network support options may be limited in technical capability, or not available during urgent situations. This can result in a computer network that is unstable or causing productivity loss due to technical problems going unresolved for too long. Progentís team of seasoned network professionals average more than ten years of real-world industry experience, in the trenches of network support, performing a extensive variety of technical tasks for a extensive range of customers. This means you get not just the technical skills needed for the job, but a professional with field proven methods for applying that expertise to assist with cost effective network solutions.
Immediate Support for Urgent Issues
With Progentís urgent remote computer support services, you can receive instant support for problems that are causing network disruption. Online help eliminates the long wait and increased cost required for on-site network support. For day-to-day network administration work, Progentís off-site support engineers can finish most jobs within minutes of a request, instead of forcing you to live with a problem for up to a day for on-site support to show up.
ProSight Network Audits for Checking Network Infrastructure Health
Progent's ProSight Network Audits offer a fast and low-cost way for small and medium-size organizations to get an unbiased assessment of the overall health of their IT system. Powered by a selection of the top remote monitoring and management tools in the industry, and supervised by Progent's world-class team of information technology professionals, ProSight Network Audits help you see how well the deployment of your core infrastructure devices adhere to industry best practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and provide immediate ROI such as a more manageable and safer Active Directory implementation. Both options also provide the ongoing advantages of advanced remote network monitoring and management (RMM) technology. These benefits can include lower-cost management, improved compliance with data security requirements, higher utilization of IT resources, faster troubleshooting, more reliable backup and restore, and less downtime. To find out more about ProSight Network Audits and to view sample reports, visit ProSight Network Audits.
Microsoft Exchange 2016 Migration Services
Progent's Microsoft Exchange Server 2016 experts can assist your business in any and all phases of your migration to Exchange 2016 including designing HA architecture for a local, Microsoft cloud connected or hybrid environment; server and CAL licensing requirements for Exchange 2016 and Windows Server 2012 R2 or later; migrating mailboxes; Windows Hyper-V design; determining storage capacity required for your virtual machines (VMs), databases and logs; setting up hardware load balancing for fault-tolerant CAS services; designing, configuring and testing Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; preparing your firewall; resolving SSL issues; providing client remediation with Office 2010 or greater or Microsoft Office 365; and configuring Outlook on the web (formerly Outlook Web App).
Disaster Recovery/Business Continuity Planning Consulting Support
Progent can provide high-level online consulting for business continuity planning, testing, and training to assist your company to respond to possible disasters, minimize service disruption for your essential IT functions, avoid data loss, and meet regulatory mandates and business requirements. Progent's business continuity experts can work closely with your executive and network administration staff to provide risk and business impact analysis, identify interdependencies, identify the assets required to operate your business, prioritize crucial network services and define acceptable restoration times, select colocation centers, configure safe offsite connectivity for key employees, implement notification systems and define duties for staff, write a comprehensive recovery plan, and provide training for key people to carry the business continuity solution. Progent's Windows Server 2016 disaster recovery/business continuity consultants can show you how to plan and deploy a cost-effective disaster recovery solution for hybrid cloud deployments using failover cluster technology field-tested in Microsoft's massive Azure cloud.
Live Online Education for Desktop Apps
Progent offers live online training for popular productivity software. Progent's Webinar training covers areas such as Microsoft Office 365 Excel and Power BI business reporting, Office 365 Word VBA development, PowerPoint co-editing, Office Outlook calendar sharing, Microsoft Office Access programming, Microsoft Dynamics GP customization, and Windows 10 management. Online training provides the benefits of conventional in-person seminars, such as instant communication between students and trainers, but eliminates the expenses of transportation and the hassle of attempting to synchronize the availability of many students.
ProSight LAN Watch Server and Desktop Remote Monitoring Service
ProSight LAN Watch is Progentís server and desktop monitoring managed service that uses advanced remote monitoring and management (RMM) technology to help keep your network running at peak levels by tracking the health of vital assets that drive your information system. When ProSight LAN Watch uncovers a problem, an alert is sent immediately to your specified IT staff and your assigned Progent engineering consultant so all potential issues can be resolved before they can disrupt productivity. Read about Progent's entire ProSight family of value-priced outsourced network management services for small organizations.
Dynamics GP Migration and System Integration Consulting
Progent has supported Microsoft Dynamics GP and Great Plains ERP software for nearly two decades and Progent has delivered system integration, software development, education, and debugging services since the product's original release. Progent offers in-depth support for updating legacy Dynamics GP deployments. Progent can assist you to plan, validate, and implement an efficient upgrade from a a legacy version of GP to the newest version of Microsoft Dynamics GP, Learn} about Progent's Dynamics GP migration and integration consulting services.
CISSP-certified Cybersecurity Consultants
Progent's CISSP-certified network security consultants can help businesses of any size with any aspect of information system security. Progent can implement efficient cybersecurity systems that guard a small office from advanced threats or Progent can plan, deploy, and monitor a comprehensive security environment for hybrid enterprise networks that accommodate local, online, and mobile users sharing network resources spread across multiple physical datacenters and various clouds.
Comprehensive Reporting of Services Delivered
Progent provides complete and meaningful reports of all support activity to make sure customers donít ever feel ďcaptiveĒ to their support company. Progent sends email accounts of services shortly after completion of each support task, and also encloses a hard copy along with monthly invoices. Comprehensive IT support documentation makes it easier for customers to transfer to a new support provider or assume more service responsibilities in house. Complete service documentation also provides management the information required to assess the quality of support services and develop better informed IT budgets.
Planning and Configuration Support for Cisco's Aironet 802.11ac Wireless Access Points
Progent's Cisco-certified Wi-Fi experts offer Cisco Aironet wireless access point consulting and Cisco Wi-Fi controller consulting so you can benefit from the IEEE 802.11ac Wave 2 WiFi standard to triple the performance for your Wi-Fi LAN while increasing the signal coverage.
Expert Wireless Consulting and Support Services
Progent's wireless technology consultants have broad expertise in the implementation and support of wireless information technology and can assist you to design, deploy, manage and troubleshoot wireless ecosystems that are secure, resilient, expandable, simple to manage and use, ready to support your vital applications, and seamlessly integrated into hybrid cloud networks. Online and onsite Consulting services provided by Progent span a selection of wireless technologies such as smartphone integration, Wi-Fi network infrastructure planning and installation, wireless site surveys, wireless VoIP phone configuration, and building-to-building wireless integration.
Get in Touch with a Progent Network Support Expert
To see how to get in touch with a Progent computer consultant for online or onsite support in , call 1-800-993-9400 or visit Online Computer Support.