For small company network systems located anywhere in the state of Montana, Progent's Microsoft and Cisco qualified engineers can provide remote phone help and troubleshooting to fix your computer system troubles quickly and affordably. Progent has developed world-class expertise, software utilities, and support databases to identify and resolve computer network problems while avoiding the expense and delays associated with onsite technical service dispatches.
If your Montana organization is located outside of the larger urban areas such as Billings, Missoula, or Great Falls, your nearby network systems support options may be limited in technical expertise, or not available during urgent situations. This results in a office network that is unpredictable or causing productivity loss due to technical problems going unresolved for too long. Progentís staff of seasoned network professionals average more than 12 years of real-world IT industry experience, in the trenches of computer network support, performing a broad range of technical projects for a varied range of customers. This means you get not only the technical competency needed for the task, but an expert with demonstrated methods for applying those skills to provide cost effective network solutions.
ProSight Network Audits for Checking Network Infrastructure Health
Prosight Network Audits offer a fast and affordable way for small and mid-size businesses to get an unbiased evaluation of the health of their information system. Based on some of the top remote monitoring and management platforms in the industry, and supervised by Progent's world-class team of information technology professionals, ProSight Network Audits show you how well the configuration of your core infrastructure devices adhere to best practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and provide immediate benefits like a cleaner and safer AD environment. Both versions also offer the ongoing advantages of state-of-the-art remote network monitoring and management technology. These advantages can include lower-cost management, improved compliance with government and industry security regulations, more efficient utilization of network resources, faster troubleshooting, more reliable backup and restore, and less downtime. For details about ProSight Network Health Checks and to see sample reports, visit ProSight Network Audits.
Planning and Support Expertise for System Center 2012 Virtual Machine Manager (SCVMM 2012)
Progent's System Center 2012 Virtual Machine Manager consultants can help organizations of all sizes to follow best practices to configure SCVMM 2012 hosts, fabric, storage systems, and libraries; plan, integrate, and manage private clouds, virtual machines, and VMM services in SCVMM 2012; and integrate SCVMM 2012 with SCOM 2012 for enterprise-class monitoring. Progent can assist your business to migrate from a legacy edition of System Center Virtual Machine Manager or from another virtualization management system, and Progent can help you to enhance and troubleshoot your current SCVMM 2012 ecosystem to make sure you realize maximum return on investment. Progent can also provide SCVMM 2016 migration expertise to assist your organization to design and carry out an efficient upgrade from Virtual Machine Manager 2012 to Virtual Machine Manager 2016 in order to take advantage of new assurance features, high availability VMM storage fabric, and other enhancements.
Temporary CIO Services
Progent can supply companies with an IT management expert who can serve as a temporary or part-time Chief Information Officer. This veteran technology executive can provide strategic direction to assist your company to integrate sensible technology to enhance business processes so they match better with your business objectives. Your company can develop and implement a well thought out information technology plan without absorbing the expense of a full-time Chief Information Officer. Important services Progent's part-time Chief Information Officer can carry out include growth strategies, rationalizing technology budgets, developing and tracking models for Return on Investment, analyzing business processes, reviewing contracts with vendors, defining security and compliance standards, monitoring service level agreements, streamlining network administration, patch tracking, IT asset documentation management, and business continuity planning.
Design and Deployment Consulting for Cisco's Meraki Cloud-managed Wi-Fi Access Points
Progent's Cisco Meraki wireless AP consultants offer online and onsite support services to assist businesses of any size to plan, deploy, manage, upgrade or debug Wi-Fi systems that utilize Cisco Meraki cloud-managed wireless access points. Progent can assist you to set up and support Cisco's Meraki-based Wi-Fi infrastructure for environments that range from a telecommuter's home or a branch office to a campus or a nationwide enterprise. Progent can also help you to configure other Cisco technology such as Catalyst, Nexus and Meraki switches, routers and ASA firewalls to build a cohesive network infrastructure that delivers the same access, responsiveness, security, manageability and availability for wired and wireless users regardless of their location or device. (Refer to Cisco Meraki switches consulting and troubleshooting services.)
Some Examples of Online Support Services Offered by Progent for Cisco Routers
Among the common online Cisco router consulting services available from Progent's certified Cisco experts are setting up hostname, IP addressing, routing tables, logging, and user accounts; setting up iBGP and HSRP, aggregate routing, static to EIGRP redistribution, and ECN gateways; fixing BGP peering arrangements, routing tables, and line settings; upgrading router's IOS image; configuring and testing router failover; troubleshooting VPN problems; producing a network diagram and documenting router setup; plus policy and fault tolerance strategy.
Online Seminars for Popular Desktop Applications
Progent offers live online training for an array of client software. Progent's Webinar training covers areas such as Microsoft Office 365 Excel and Power BI business reporting, Office 365 Word VBA macro programming, PowerPoint co-editing, Outlook calendar sharing, Office 365 Access programming, Microsoft Dynamics GP (Great Plains) migration, and Windows 10 configuration. Online education provides the advantages of traditional classroom sessions, such as instant interaction between clients and teachers, but eliminates the expenses of transportation and the hassle of attempting to accommodate the availability of many trainees.
CISA-certified Cybersecurity Audit Consultants
The Certified Information Systems Auditor (CISA) accreditation is a recognized achievement that signifies mastery in network security audit and control. Certified by the American National Standards Institute, the CISA credential requires that consultants pass an extensive examination given by the ISACA professional association. Progent offers the services of a CISA-Premier network security audit consultant able to assist businesses in the fields of information systems audit services, IT governance, network assets and architecture ROI, IT support, protection of information assets, and disaster recovery preparedness.
Windows Server 2016 Hybrid Cloud Solutions
Progent's Microsoft-certified IT experts can provide Windows Server 2016 integration consulting services to help businesses of any size to design and carry out an efficient move to Windows Server 2016 and Hyper-V 2016 using a local, cloud, or hybrid deployment model. Progent can help your company to evaluate the business value of Windows Server 2016 for your environment and can help you with any facet of designing, configuring, administering or debugging your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can assist you to benefit from the many new disaster recovery and security capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, Just In Time (JIT) Privileged Access Management, Virtual Machine software load, Storage Replica for zero-data-loss disaster recovery, plus multi-domain failover clusters.
Responsiveness of Progent's TRC for Online Technical Support
Progent's Technical Response Center (TRC) is dedicated to providing the best quality of online computer support offered anywhere for both urgent as well as non-critical issues. For emergency issues that affect multiple users, key individuals, or a line-of-business program, the TRC is set up to respond within an hour. For non-critical problems, the TRC is committed to respond within two hours. In all cases, your ticket will be generated quickly and correctly, You will receive a confirmation from the ticketing system, and the TRC will get in touch with you regarding every resolved issue to verify you are satisfied with the results and willing to close the ticket. Find out more about Progent's TRC Customer Commitment.
Barracuda Backup Multi-site and Cloud Backup and Disaster Recovery
Barracuda Backup is an affordable, subscription-based backup and disaster recovery service for small and medium-size organizations. A Barracuda Backup deployment can incorporate a custom-designed hardware appliance built by Barracuda or a virtual appliance with comparable functionality but which utilizes your existing storage hardware. Barracuda Backup protects vital business data produced on-premises, at one or more remote locations, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any location with a physical or virtual Barracuda appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consultants can provide a broad array of consulting support services to assist you to design, integrate, manage and repair a backup and disaster recovery solution built on Barracuda Backup. For more information, visit Barracuda Backup and disaster recovery consulting and management.
ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Security
ProSight Enhanced Security Protection managed services offer economical multi-layer protection for physical and virtual servers, desktops, smartphones, and Exchange email. ProSight ESP utilizes adaptive security and modern behavior analysis for continuously monitoring and reacting to security threats from all vectors. ProSight ESP delivers two-way firewall protection, penetration alarms, device management, and web filtering through cutting-edge tools packaged within one agent accessible from a single control. Progent's data protection and virtualization experts can assist you to plan and configure a ProSight ESP environment that addresses your organization's unique requirements and that allows you demonstrate compliance with legal and industry data protection regulations. Progent will assist you specify and implement policies that ProSight ESP will manage, and Progent will monitor your network and react to alarms that require immediate action. Progent can also assist you to install and verify a backup and restore solution like ProSight Data Protection Services (DPS) so you can get back in business rapidly from a destructive cyber attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified endpoint protection and Exchange email filtering.
Windows Server 2016 Hyper-V Hybrid Cloud Solutions
Hyper-V 2016 incorporates core features initially designed for and proven on Microsoft Azure, one of the world's largest public clouds. This significantly enhances the ability of the Windows Server platform to run private cloud as well as hybrid cloud/on-premises environments by enhancing security, uptime, scale, manageability, dependability and recoverability. Progentís Microsoft-certified Windows Server 2016 Hyper-V experts can help you to evaluate the advantages of Hyper-V 2016 for your business, configure pilot systems to verify the ability of Hyper-V 2016 to run your vital applications, plan a cost-effective network architecture for a cloud-based or hybrid deployment, develop and carry out a smooth migration plan, train your IT administration and technical support staff, and provide ongoing consulting and troubleshooting services to make sure that your Hyper-V 2016 solution delivers maximum business value.
Cisco ASA and PIX Firewall and Firepower Services Expertise
The current Cisco ASA 5500-X Series Next-Generation Firewalls with Firepower Services provide significantly more value than Cisco's earlier firewalls and have replaced the ASA 5500 and PIX firewalls for all new deployments. Progent's Cisco-certified CCIE network consultants can assist your company to manage your current PIX or Cisco ASA 5500 security appliances or migrate efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent's consultants offer online and onsite help with ASA 5500-X firewalls with Firepower Services and can help your company to plan, deploy, tune, administer and debug firewall solutions built on Cisco ASA 5500-X firewalls with Firepower Services.
Talk to a Progent Computer Consultant
To see how you can get in touch with a Progent network consultant for remote or onsite expertise in , phone 1-800-993-9400 or go to Online Computer Help.