Montana Computer Consulting

Strategically Headquartered in California's Silicon Valley
Progent is strategically based in the heart of California’s Silicon Valley, a region respected worldwide for innovation, technology leadership, and world-class computer engineers. Cisco is based in the city of San Jose and Microsoft’s Silicon Valley campus is Microsoft’s largest besides Redmond. Other major technology corporations headquartered in the Silicon Valley / include Google, Apple Computer, Intel, Yahoo, Sun, Juniper Networks, and Oracle. This area is in addition the site of some of the top ranked universities in the United States. Progent has assembled a world-class group of Microsoft premier consultants and Cisco CCIE network specialists from this large talent pool to make up the nucleus of Progent’s worldwide team of information technology professionals.

Ubiquiti UniFi WiFi Access Points Integration and Support Consultants
Ubiquiti's UniFi family of Wi-Fi infrastructure devices includes indoor and outdoor WiFi 6 and WiFi 6E access points, security gateways, and switches. UniFi appliances installed throughout multiple venues with any number of access points can be remotely provisioned and administered with Ubiquiti's free UniFi Controller software, which centralizes and streamlines setup, discovery, management, optimization, debugging, monitoring, and analytics. Progent offers the expertise of veteran wireless professionals who can assist you to determine the value of UniFi technology for your business and help you to design, install, manage, and maintain your UniFi solution. To learn more, visit Ubiquiti UniFi Wi-Fi APs consulting and WLAN integration services.

Ekahau-certified Wi-Fi Site Design Experts
Progent's Ekahau-certified Wi-Fi site design consultants can help you to design, install, optimize, manage and debug a Wi-Fi solution customized for your facilities. Progent offers online or onsite support for Ekahau Pro for predictive Wi-Fi planning, Ekahau Sidekick for onsite RF signal measurement, Ekahau Analyzer for resolving RF problems, Ekahau Insights for tracking the health of multiple Wi-Fi networks, and Ekahau Capture to capture Wi-Fi communication packets with the Ekahau Sidekick device in order to assist wireless experts to fix tough Wi-Fi problems.

In-depth Expertise in Microsoft's Leading Server Software
Progent's staff of IT consulting experts can help large businesses to architect, set up, and support major rollouts of key Microsoft technologies by offering services like Microsoft Active Directory and Azure Entra design, Exchange Server 2019 troubleshooting, Microsoft Exchange 2016 Server planning and deployment, Exchange 2013 integration, SharePoint Server 2019 design and installation, Microsoft SharePoint Server 2013 design and installation, Teams and Teams Premium integration, Skype for Business Server maintenance, plus SQL Server 2019 database administration and Microsoft SQL Server 2016 integration. Progent has helped some of the world's biggest organizations to integrate technology powered by Microsoft products and offers branch office support for enterprises with branch offices in larger cities across the United States.

5 Core Cybersecurity Practices on a Tight Budget
Your company doesn't need a huge security budget to shield you against cyber threats. By making a few essential decisions and by sticking to leading practices, you can substantially enhance your cybersecurity posture without going broke doing it. Progent has put together a compact playbook that outlines five crucial and budget-friendly cybersecurity solutions that can protect your company against today's most pervasive cyber threats. By focusing on these core areas, you can guard your information, systems, and good name, even with limited financial resources. See five critical and budget-friendly cybersecurity practices.

Simple Sign-on and Pricing Structure
Progent's simplified by-the-minute billing model has no complicated contracts, retainers or hidden fees. Many competitors have minimum charges or other extra fees that drive up support costs. For remote support during regular business hours, you only pay for the time spent working on your problem. If it only requires ten minutes to fix your problem, then you are only billed for ten minutes. For regularly scheduled onsite service work booked more than twenty-four hours in advance, you pay exclusively for the time when a Progent expert is actually onsite working on your problems. Just Progent's competitive per-minute rate. For emergency same-day onsite service calls, you may be charged for our engineer’s travel time, but never a higher emergency rate. Because Progent has a large pool of engineers located throughout the entire service territory, an available consultant is usually close by to assist. Progent can in addition dispatch on-premises service to most zip codes in the U.S. within 24 hours of receiving a support request. Progent's online support group has provided assistance to small businesses in every state (Refer to Progent's nationwide testimonials.)

Cisco Small Business WiFi APs System Design and Troubleshooting
Cisco's Small Business 100, 300 and 500 family of access points are Linux-based devices engineered as value-priced wireless APs for light workloads. Progent's Cisco CCIE-certified wireless network infrastructure experts offer remote or on-premises configuration and debugging services to help you to design, implement, upgrade, optimize, administer and troubleshoot Cisco Small Business Wi-Fi access point environments of any scale or topology. For details about Progent's consulting services for current and older Cisco Small Business 100, 300 and 500 series of WiFi access points, see Cisco Small Business 100, 300 and 500 WiFi access points consulting.

Security Inventory Assessment for Small and Mid-size Businesses
Progent offers two low-cost service bundles designed to enable small companies to receive an objective security evaluation from a certified security consultant. With Progent's External Security Inventory Checkup, an engineer runs an extensive test of your network from outside your firewall to determine potential risks in the security posture you expose to the outside world. With Progent's Internal Security Inventory Checkup, an engineer runs a system scan from a secure machine inside your company firewall to evaluate your exposure to inside assaults. The two security inventory services are configured and executed from a protected external site.

Consulting and Troubleshooting Expertise for System Center 2016 Operations Manager (SCOM 2016)
Microsoft System Center 2016 Operations Manager is designed to ensure consistent performance and maximum uptime for critical applications by providing unified, mixed-platform tracking of IT infrastructure installed throughout local datacenters and private and public clouds. Progent's SCOM consulting group offers world-class remote and onsite expertise to help businesses of all sizes to design, implement, optimize, update and troubleshoot SCOM 2016 deployments. Progent's Operations Manager 2016 consulting experts can help you to migrate to SCOM 2016 from older releases or from other monitoring platforms, or integrate a variety of monitoring systems into a cohesive IT management ecosystem. Progent can also help you expand your SCOM 2016 environment to include resources based in public clouds by providing Azure consulting and Amazon AWS hybrid cloud solutions. In addition, Progent can assist you upgrade from SCOM 2016 to more current releases such as SCOM 2019 and SCOM 2022 .

Consulting Support for NodeZero's PEN Test Products
NodeZero from Horizon3.ai is a leading-edge penetration test (pentest) platform that supports continuous, simultaneous, programmable assessment of your network to help you identify, prioritize, remediate, and confirm cybersecurity vulnerabilities before malicious hackers can take advantage of them. Progent can provide the talents of a NodeZero Certified Operator (NCO) to assist you to design and implement thorough penetration tests of your perimeter and your internal network so you can accurately assess your current security posture. Progent can assist you to set up and run NodeZero pentests tailored for your network environment, understand NodeZero results, and fix issues according to their potential for damaging your network. Progent can also help you to develop a cohesive cybersecurity strategy that streamlines management and provides optimum cyber defense for on-prem, cloud-based, and perimeter network assets. To learn additional information about Progent's threat analysis solutions based on on NodeZero's PEN test products, refer to consulting services for NodeZero's penetration test platform.

Cisco IOS software Update Consulting
If you incorporates Cisco routers, you may be running an old release of IOS, the network OS powering almost all Cisco router as well as current switches from Cisco. Cisco frequently publishes updates to IOS in order to correct bugs, shore up security vulnerabilities, or improve features. Unfortunately, upgrading Cisco IOS or other Cisco operating systems can be tricky, depending on your Cisco equipment and your system environment. For example, there may be limited local RAM that could cause a new OS version to execute improperly. Progent's Cisco CCIE network engineers can provide a wide variety of support services related to updating Cisco IOS or any other Cisco control software like IOS EX, CallManager or Unified Communications Manager. Progent's consultants can perform version audits of your Cisco software, propose appropriate upgrades, prepare Cisco devices, copy images/, configure and test your update, optimize performance, troubleshoot issues, and train your IT staff how to take advantage of any important new capabilities.

Get in Touch with a Progent Computer Support Expert
To learn how to access a Progent network consultant for online or on-premises help, call 1-800-993-9400 or go to Online Computer Support.