Consulting and Technical Support for BlackBerry Environments
BlackBerry mobile smartphones were at one time among the most successful solutions for maintaining mobile connectivity to messaging, scheduling, web applications, and other critical business information. Progent offers Monterey, California businesses the services of BlackBerry-certified experts who can assist businesses to maintain their BlackBerry deployments or migrate efficiently to a modern smartphone platform.
As the sophistication of small business networks has expanded, and as the need for enterprise-class protection, reliability, and disaster recovery has grown to be the standard for companies of any size, effective integration and support of RIM BlackBerry solutions has become more difficult. To address issues such as security, business continuity, and synchronization of BlackBerry smartphones with a variety of messaging systems and company databases, small businesses frequently resort to external consulting professionals who specialize in BlackBerry integration and maintenance.
Progent offers the expertise of BlackBerry-certified consultants who can assist small organizations to design, administer, and troubleshoot BlackBerry-based solutions affordably and efficiently, doing away with the necessity for an internal BlackBerry solutions expert and reducing the cost and stress of maintaining wireless work groups. Progent's BlackBerry specialists have extensive backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISM and CISA-certified network security professionals. This breadth of experience, combined with Progent's efficient online service delivery capabilities, provides small companies a budget-friendly alternative for incorporating BlackBerry products seamlessly into their IT network.
Progent's experts can assist you with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 configuration and Microsoft Exchange Server setup so that your database and email infrastructure operate optimally with BlackBerry Enterprise Server. Progent can also assist you to upgrade from previous releases of BlackBerry and Microsoft software, set up streamlined administration tools to enable you to monitor and control BlackBerry devices across your company, define security policies that are right for your business, customize wireless software, and make sure that your IT network infrastructure is properly configured to accommodate your BlackBerry users. Also, Progent's disaster recovery specialists can help make sure that your BlackBerry information is incorporated in your scheduled backup procedures in order that it can be recovered quickly and thoroughly.
Santa Cruz-Monterey Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Santa Cruz and Monterey Counties.
Progent locations in Santa Cruz-Monterey Bay Area
Integration Help for BlackBerry Enterprise Server (BES)
RIM's high-end solution for managing big groups of BlackBerry wireless handsets is the BlackBerry Enterprise Server. This sophisticated software enables Exchange Server, IBM Lotus Domino, or Groupwise clients to transmit and receive messages that stay encrypted during transit to ensure maximum data protection. BES Server also simplifies a broad selection of crucial administrative jobs ranging from BlackBerry configuration and updates to wireless security and fault tolerance.
Progent's BlackBerry-certified engineers can show you how to use BlackBerry BES Server to do basic tasks like:
- Deploy and manage applications
- Plan device, application, and policy updates
- Upgrade BlackBerry device firmware remotely
- Control user settings with BlackBerry's extensive library of policies
Progent's BlackBerry-premier consultants can also help your company to utilize BlackBerry BES Server to perform important tasks not available with the entry-level BES Server Express. These procedures include:
- Configure and manage BlackBerry's fault-tolerant infrastructure using virtual servers
- Install BlackBerry devices wirelessly
- Set custom administration roles
- Automatically track and analyze the overall health of your BlackBerry system
Progent's Remote BlackBerry-certified Consulting Services is Fast and Economical
For companies in Monterey, California who require quick and affordable help from a certified RIM BlackBerry support professional, Progent delivers efficient online help from a veteran support staff who have provided network solutions to companies in each state in the country. (Refer to Progent's client testimonials.)
Online consulting services avoids travel costs and enables specialists to resolve technical issues rapidly, allowing you to reduce wasted productivity. Progent's BlackBerry specialists have been awarded accreditations in the entire range of BlackBerry technologies and offer expert support in areas including resolving synchronization issues, setting up BlackBerry Enterprise Server, and creating a protected, fault-tolerant network architecture for RIM BlackBerry users. Certifications earned and skill sets offered by Progent's BlackBerry professionals include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can assist your business to perform basic technical functions such as setting up BlackBerry smartphones and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, choosing account configurations, setting up messaging filters, modifying user profiles, update BlackBerry smartphones, transmitting service books, and installing BlackBerry Desktop Manager to run with your corporate messaging software. Progent's seasoned experts can also assist your business to troubleshoot a wide range of issues concerning synchronization, device detection, email reconciliation, web browsing, wireless connectivity, IM, PC application installation, and BlackBerry Desktop Redirector.
As a top innovator in delivering nationwide remote consulting services for small business IT networks, Progent can provide responsive and economical contact with a BlackBerry Certified Support Specialist. Progent's remote technical support skills keeps your mobile support costs at a minimum and, by handling issues promptly, optimizes the productivity of your BlackBerry smartphone users.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level skills for deploying, managing, monitoring, and troubleshooting one or multiple BlackBerry BES Servers in an email environment powered by Microsoft Exchange Server. Progent's BlackBerry-certified consultant offers support skills in important technologies associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email architecture, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and IT policies. Progent can help you to install and delete BlackBerry smartphone clients on Exchange and Microsoft Active Directory, set up, monitor, and manage BlackBerry BES Server, administer BlackBerry smartphones and user accounts, back up and support storage groups, configure permissions, install the Mobile Data System (MDS) and Instant Messaging, implement push and pull access control lists, manage Exchange Server data flow, create, edit, and assign wireless LAN and Virtual Private Network configurations, implement SNMP traps, and generate reports to summarize SNMP data.
Progent's BlackBerry consultant can support your BlackBerry technology in a variety of settings that can include Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to utilize tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent offers the services of a BlackBerry Certified Solution Designer to help your company to plan, install, test, troubleshoot, and document a wireless solution based on the integration of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's high-level engineering support services for BlackBerry technology include business and technology needs analysis, system design, deployment strategy and implementation, performance optimization, design of a high-availability environment, information backup and business recovery consulting, and security design.
Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your functional objectives and to create a mobile wireless solution that meets your IT budget and supports your business plans. Progent can clarify the implications of your operational processes on the design of a BlackBerry Enterprise Solution, assess your current network architecture's suitability to support a BlackBerry BES Server, help you to determine which management model and hardware products match your requirements, and analyze your email and messaging environment configuration. Progent can also help you understand the performance implications that the BlackBerry Enterprise Server, Microsoft SQL Server, and Exchange Server have on each other so you can make smart choices concerning alternatives for software editions, server hardware and storage, network design, and application configuration.
To maximize system protection, Progent's BlackBerry consultant can assist you to choose and configure appropriate security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISSP and CISM-certified security specialists to perform company-wide security assessment and compliance validation and recommend enhancements to account for your BlackBerry environment.
Call or Email Progent to Get Assistance from a BlackBerry-Qualified Professional
To ask Progent about professional support for BlackBerry mobile wireless technology, phone 1-800-993-9400 or go to Contact Progent.