For companies of all sizes in Monterey California, Progent offers easy, fast, and economical access to Cisco CCIE-Premier network experts. Cisco CCIEs are world-class network engineers who earn this elite recognition by completing strenuous testing administered by Cisco. CCIEs can handle the most complex problems associated with network interfacing, troubleshooting, and optimization. Progentís CCIEs work directly with Cisco's internal engineers in analyzing problems with IOS or NX-OS utilities and developing temporary alternatives or receiving software updates to correct problems. A Cisco certified CCIE has the experience to pinpoint the origin of network difficulties stemming from network appliances or applications.

Progent offers fast and affordable online contact with a CCIE expert so you has the opportunity to receive timely assistance for complicated network issues that are affecting productivity but are outside the scope of your ordinary IT support organization. Progent's CCIE-Premier engineers can examine your system via advanced remote support tools in order to provide fast and cost-effective analysis and resolution of serious network issues.

Progent's CCIE Support Services
Most CCIEs work for big corporations or nationwide ISPs, and consequently their skills are not readily available to the general public. Progent is one of the rare support firms to make CCIEs available to support small and medium sized companies. Also, Progent can provide quick contact with a CCIE remotely so that you can get timely help for urgent network issues that are reducing worker efficiency. To learn how to contact a Progent CCIE for timely assistance with your network, go to Progent's online network assistance.

Santa Cruz-Monterey Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Santa Cruz and Monterey Counties.

Onsite IT Consulting
Progent locations in Santa Cruz-Monterey Bay Area

City Address Phone Link
Monterey 419 Webster Street
Monterey, CA 93940
(831) 824-2134 Monterey Network Support Services
Salinas 1615 Bunker Hill Way
Salinas, CA 93906
(831) 400-1300 Salinas Network Support Services
Santa Cruz 101 Cooper St, #4526
Santa Cruz, CA 95060
(831) 600-4300 Santa Cruz Network Support Services


Progent has one of the biggest teams of Cisco-premier CCIE experts of any independent consulting company in the United States. Consequently, Progent offers unbeatable expertise in delivering networking solutions based on Cisco products. Because Progent is also a Microsoft Partner and provides expert application help for a broad array of business applications, Progent can deliver comprehensive information technology solutions that optimize the competitive value of your network.

CCIEs represent an exceptional value since their deep expertise allows them to solve the most complex problems quickly. In many instances, less seasoned engineers can burn up hours or even days struggling with a problem that an experienced CCIE can resolve in just minutes. Most Progent CCIEs are not only expert at Cisco networking solutions, but have a variety of recognized industry credentials such as Microsoft Certified Systems Engineer (MCSE), and a major security certification such as CISSP or CISA. This allows Progent to offer comprehensive services that address a wide array of technologies without incurring extra expenses and interruptions managing too many consultants.

To learn more concerning Progent's consulting support for Cisco network infrastructure, select a topic:

Additional Support Expertise Available from Progent
Besides Cisco networking, Progent's consultants offer support for other major facets of computer technology, making it possible for Progent to deliver full-featured business solutions for companies of all sizes. A sampling core fields where Progent's IT consultants can provide high-level support include: By providing an efficient centralized source for IT generalists and specialists, Progent is able to tailor fast, cost-effective, and comprehensive IT solutions that match the special needs of businesses in Monterey California.



An index of content::

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    Progent offers cost-effective online and onsite consulting to help organizations of any size to move any part of their core network resources to Google Cloud Platform (GCP). This can save time and equipment costs and allow access to Google's state-of-the-art machine learning technology. Progent can assist your IT team with every phase of Google Cloud Platform migration and troubleshooting including needs analysis, preparedness assessment, architectural design, testing, deployment, centralized administration, performance optimization, licensing management, disaster recovery solutions, and security and compliance.

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  • Microsoft Project Server Workflow Training Professional
    24-7 Microsoft Project Server Expert Development

    Progent's Microsoft-certified consultants can provide advanced support in implementing, managing and debugging all versions of Project Server and can provide a broad range of cost-effective remote support services following industry best practices to assist businesses of all sizes to get all the advantages of this leading platform. Consulting support available from Progent include solution planning, software configuration and upgrades, strategies for secure file and status sharing among onsite and offsite users, network infrastructure optimization, and customized webinar training classes.

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    Emergency Microsoft Certified Best Practices Computer Consultant

    Progentís team of Microsoft and Cisco Certified experts average longer than ten years of hands-on professional experience, at the forefront of network support, performing a wide range of IT projects for an extensive mix of customers. Every Progent consultant shares a proven collection of individual best practices which are incorporated into shared best practices standards that Progent teaches its support staff. This guarantees that you get not just expert IT capability, but also a support engineer with field-tested methods for using computer knowledge to solve actual network problems rapidly.

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    Progent can provide access to a senior consultant with years of experience installing, managing, and enhancing telepresence platforms from leading vendors including Cisco, TANDBERG, Polycom, and LifeSize. Progent can work with your in-house IT support team, your ISP, and your video conferencing platform vendor to assist your company maximize the strategic value of your telepresence solution.

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  • Consultants Windows and macOS coexistence Support Apple iPhone and Windows integration
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  • Outsourcing Supplemental Helpdesk
    Service Desk Sharing IT Consultants

    Progent provides several basic types of Help Desk services including Microsoft Call Center Outsourcing Support Services, Virtual Help Desk Services, and Help Desk Process Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk team of certified Microsoft and Cisco experts gives your clients instant access to a dependable support resource with extensive experience providing phone support and online troubleshooting for IT systems based on Microsoft technology. Progent's focus is on earning the support Help Desk a respected reputation as a key contributor to company performance. Progent's goal is to resolve rather than merely record problems.

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    Top Cisco and Microsoft Certified Expert Small Office Support Outsourcing

    Progent delivers the services of Microsoft and Cisco-Premier network support experts to offer customers affordable alternatives to help organizations optimize the value of Microsoft and Cisco products. For networks that range from remote offices to nationwide enterprises, Progent's expert consultants can assist you to improve your information system's e-mail architecture, protection, reliability, throughput, and system administration.

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  • FreeBSD Consulting 24/7/365 Linux Services
  • Google Cloud hybrid cloud integration Consult Consulting Services Google Cloud hybrid cloud solutions
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    For businesses with a combination of Mac and Microsoft Windows computers, there are two popular alternatives for using Windows-dependent applications on macOS or OS X: an external connection to a physical Windows PC or local simulation of a Microsoft Windows operating system on a computer. Microsoft's Remote Desktop Connection for Apple Mac allows you to connect an Apple Mac to a remote Microsoft Windows-powered computer to run Microsoft Windows software and share network resources. Virtual PC for Mac emulates Windows on an Apple Mac system so that you are able to use Microsoft Windows programs locally. Progent's macOS and Mac OS X technology support experts can help your company to manage these products for using Microsoft Windows software on your Macs and can also assist your business to assess and install third-party products for Windows platform simulation.

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    For small and midsize companies, network security and information assurance and regulatory compliance can be too complicated to stay ahead of but too risky to ignore. The largest biggest enterprises have been hacked, and the leading cloud services have on occasion been knocked out. It seems like there's nowhere to hide. Progent makes it economical for small and midsize businesses to carry out vital security projects successfully by offering the advantage of billed time to the nearest minute without any minimum billing for remote help. You can have the help of a world-class computer expert to provide just the knowledge you need whenever you require it. Progentís CISA, CISM, GIAC, CISSP and ISSAP premier security experts can assist your business with any aspect of network security including security audits, virus defense and recovery, spam and email content filtering, email data leak prevention, regulatory compliance reporting, and creating a complete security strategy.

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  • 24x7 Branch Routers Specialist
    ASR 9000 Router Online Troubleshooting

    Cisco has designed an extensive product line of routers including appliances designed to deliver the protection, performance, and reliability required by organizations from small offices to global enterprises. Cisco routers feature support for redundancy, automatic failthrough, and redundant power for improved reliability and network uptime. Progent can help you choose and integrate Cisco routers to establish a solid foundation for your network and to make it easy to grow as you add new users, open new offices, install new services, open your network to customers and partners, and manage an increasingly mobile workforce. Progent offers help with a variety of routers powered by the Cisco IOS operating system, including the Cisco 800 series of small office VPN routers, Cisco 2800 and 3800 Integrated Services Routers, Cisco 3900 and 4000 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge applications, CRS Carrier Routing System for the network core, plus legacy 2500 and 2700 Series Routers.

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    Progent provides small organizations two low-cost security inventory scanning packages that include, at a set fee, remotely administered scans of your network security profile which are analyzed by expert information security specialists who assess the results of the remote scan, present objective evaluations of your existing network security, and make suggestions for improvements. Progent offers two complementary security evaluation packages for external and internal security scanning that are priced to meet the budgetary realities of small businesses while offering enterprise-class evaluations of your network's vulnerability to attack.

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    If you have a small business IT system with 10 to 50 network clients, Progent's network outsourcing services save your organization from dependence on an individual independent consultant while giving you cost-effective and dependable access to enterprise-class network support. By delivering IT support service when you need it, providing advanced knowledge for critical technologies, offering unique support such as automated network monitoring, and billing only for support you receive, Progent gives you an affordable way for maximizing the profitability of your small business information system. Progent is the intelligent way for small organizations to create and maintain a reliable and safe IT system and to have fast access to the skilled consulting ordinarily restricted to enterprises who are able to afford a sizeable in-house IT group.

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  • SPS Consultant
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    Progentís Microsoft-certified consultants can provide small and midsize businesses IT consulting, maintenance, and troubleshooting services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an enterprise portal solution for intelligently connecting people, groups and data. SharePoint Portal Server provides a common spot for your workers or clients to access, organize, share and manipulate relevant data, documents, and applications and to communicate with one another. It enables quicker and more intelligent decisions, more efficient access across groups and more streamlined business practices. The primary goal of SharePoint Server is to gather together, in a relevant way, all of the diverse sources of information available inside and without a business network. Windows SharePoint Services join workers, customers, teams and major tasks with the information theyíve developed in a manner that makes data easy to locate, retrieve and apply.

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    Progent has created several network security service bundles intended to provide larger enterprises an objective and thorough security audit from a group of certified security engineers. All Progent's security evaluation packages incorporate a collection of procedures like automated scans from inside and from beyond the corporate security perimeter, professional interpretation of results by certified security engineers, production of a report documenting the results, plus a live concise executive summary and an in-depth live review for in-house network managers.

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    Ubiquiti WiFi access point Consultants

    Ubiquiti's UniFi line of Wi-Fi network devices includes a wide selection of Wave 2 Wi-Fi APs, security gateways, and managed switches. Ubiquiti UniFi appliances installed on multiple sites with thousands of APs can be remotely provisioned and managed using Ubiquiti's free UniFi Controller software, which centralizes and simplifies setup, discovery, management, tuning, troubleshooting, monitoring, and reporting. Progent can provide the expertise of veteran wireless consultants who can help your organization to determine the value of Ubiquitiís UniFi technology for your business and assist you to design, install, manage, and troubleshoot your UniFi solution.

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  • Outsourcing Technical Support Cisco Monterey
  • Windows SharePoint Services On-site Support SharePoint Server 2010 Network Consultant
  • Windows and macOS coexistence Specialists Apple macOS and Windows Help and Support
  • Wireless Security Consultant Services Consultants Wireless Security

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