Enlarging your remote workforce can have a major effect on IT architecture, cybersecurity, and corporate processes. Progent has two decades of experience helping businesses of all sizes to design, configure, administer, tune, and debug IT environments that support a remote workforce. Progent can help your Monterey organization to select the appropriate tools and follow best practices in building and operating a secure virtual office ecosystem for telecommuters that facilitates collaboration and delivers top value. Progent offers services ranging from as-needed guidance for getting you over challenging technical bottlenecks to full project management to help you successfully complete business-critical initiatives.

Progent can assist Monterey, California businesses to with any aspect of building a high-functioning telecommuting ecosystem by providing infrastructure configuration services, VoIP PBX expertise, voice/video conferencing integration, collaboration platform selection and deployment, public cloud connectivity, Call Desk outsourcing, security and compliance, backup/restore solutions, and streamlined management.

Security for Remote Workers
Teleworkers commonly run their own computers and work in an unsecured space. This worsens their vulnerability to cyber threats and calls for careful deployment of security appliances, remote security monitoring, and the creation of security policies that follow best practices. Progent's seasoned roster of certified cybersecurity experts can assist your company to plan, implement and manage a modern security environment that safeguards vital information in networks that include an at-home workforce.

  • Firewalls enable companies to create a network that can be securely accessed by local users as well as by teleworkers, mobile workers, vendors, customers, and other stakeholders. Next-generation firewall appliances allow you to configure and control appropriate permissions to different groups of users and to scale your network and modify your security as your company evolves and as cyber threats grow more complex. Progent supports both new and older security devices from all major manufacturers like Cisco, Palo Alto Networks, WatchGuard, Juniper, and Fortinet. To find out more about Progent's firewall configuration expertise, go to firewall support expertise.
  • Remote Endpoint Security Monitoring makes it possible to watch over the various devices used by remote workers and either block or identify and mitigate modern cyber attacks like ransomware. With ProSight Active Security Monitoring services, a lightweight software agent is put on every secured endpoint, monitoring all activity and using advanced behavioral threat analysis to identify zero-day attacks on arrival. When an attack is discovered, ProSight Active Security Monitoring immediately disconnects the impacted endpoint from the network to contain the malware. Since the ProSight ASM agent is self-contained, endpoint devices stay protected even if they are disconnected from the Internet. For more information about ProSight ASM, refer to remote endpoint monitoring for telecommuters.
  • Security Audits can evaluate the exposure of your information system to all types of external and internal security threats for an environment that includes an at-home workforce. Progent can run remote, automated security analysis software for rapidly and economically detecting a wide variety of security holes that can be surfaced via the Internet. Progent's endpoint security assessment experts, which can be provided by network security professionals with advanced certifications such as CISM, CISSP, and GIAC, can assist your company to evaluate your procedures and governance policies and assess your WAN architecture to allow you to design top-level protection for your remote workers.

Contact Progent for At-Home Worker Expertise
To contact Progent about creating and managing a productive telecommuter environment for your Monterey, California business, call 1-800-993-9400 or refer to Contact Progent.



An index of content::

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    Medium-size businesses can derive all the benefits of Microsoft System Center Operations Manager 2007 and have fast access to Progentís Microsoft and Cisco Premier Certified network support experts. With Progent's economically priced network service programs, medium-size businesses can select a simple co-sourcing service program based on Microsoft System Center Operations Manager with network monitoring, automated alerts, in-depth system analysis, Help Desk Call Center, and online service. For companies with mission-critical applications who need zero-downtime networking, Progent offers a comprehensive round-the-clock outsourcing package. Progent offers expertise in System Center Operations Manager 2007 to offer medium-size company networks enterprise-class availability, security and productivity.

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    Expert Training Remote Consulting

    Progent is committed to knowledge transfer from Progent's support experts to clients. By educating customers to resolve technical issues that are within their comfort zone, Progent can focus on delivering high-value services where Progent faces few competitors. Small businesses who utilize familiar freelance consultants or who maintain in-house IT personnel benefit when Progent passes on information about new technology and proven processes to make their networks more reliable, secure, and efficient.

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    GIAC (Global Information Assurance Certification) was founded in 1999 to certify the knowledge of information technology security professionals. GIAC certifications are recognized by businesses and institutions all over the world including and the U.S. National Security Agency. Progent's GIAC-certified information assurance consultants can provide help with any of the network security services covered under GIAC certification including evaluating network security mechanisms, event management and response, intrusion detection, web services security and security information and event management (SIEM) solutions.

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    The service background of Progent's certified Microsoft Windows Server 2003 consultants, with an average of over 10 years of work in Microsoft integration, assures you success in selecting the version and configuration of Windows 2003 Server that aligns most closely with your company's strategy. Progent can also help you with designing, deploying, managing and troubleshooting sophisticated IT applications based on Microsoft Windows Server 2003, and can assist your upgrade from Windows 2000 Server or Microsoft Windows NT.

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    ASA Firewall with Firepower Network Consultants

    Progent's Cisco-premier CCIE network engineers can assist your company to maintain your current PIX or Cisco ASA 5500 firewalls and upgrade efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your business to plan, deploy, tune, administer and debug firewall solutions built on Cisco ASA 5500-X firewalls with Firepower Services

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    24x7 Microsoft AD Professionals

    Windows Enterprise Directory requires significant practical experience to configure optimally across a large corporation. Progentís Microsoft Premier consultants are experts in designing, deploying, and troubleshooting sophisticated Enterprise Active Directory installations. Progentís areas of proven competence with Windows Active Directory include replication problems, multi-domain partition design, correcting corrupted AD objects, dealing with residual beta software configuration objects in production AD systems, and repair of unsuccessful configurations of AD and Active Directory-associated programs.

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    Urgent Forefront Threat Management Gateway Technical Support

    Forefront Threat Management Gateway 2010 is based on the powerful security capabilities of ISA Server and offers a centrally managed web gateway that acts as a one-server solution for a variety of security features including an application and network layer firewall, URL monitoring and filtering, malware inspection, intrusion protection, reputation services, VPN management, plus HTTP and HTTPS inspection. Microsoft Forefront TMG 2010 includes advanced web security reporting features, permits custom reports powered by Microsoft SQL Server, integrates with Active Directory to simplify authentication and policy enforcement, and can be deployed as a virtual server to lower costs and improve recoverability. Progent's Microsoft-certified consultants can assist you to plan and carry out test and production deployments; integrate Forefront TMG 2010 with Windows Server 2008 R2, AD, SQL Server, Exchange Server, and Microsoft SharePoint; install Microsoft Forefront TMG 2010 to operate on a virtual server with Windows Hyper-V; and provide continuing support and troubleshooting. Progent's consultants can also help your organization to upgrade smoothly to Microsoft Forefront Threat Management Gateway 2010 from ISA Server.

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    Progent's certified security staff can help you safeguard your Mac network through expert support offerings including running security tests, clean up after virus and worm penetrations, configuring firewalls, implementing secure remote and mobile connectivity, deploying monitoring programs for protection against viruses, spam, and malware, and developing a comprehensive security strategy adapted for the specific objectives of your corporate information system.

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    Consultant Meraki Air Marshal

    Progent's Cisco-Meraki Wi-Fi access point consultants can help your organization to design, configure, administer and troubleshoot Cisco's Meraki-based Wi-Fi networks for environments from a branch office to a campus or a multi-site enterprise. Progent can also assist you to integrate other Cisco devices for centralized management.

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    Progent's Reseller Program for IT Service Firms lets you use Progent's consulting engineers under your own service brand as a seamless extension of your network consulting team.

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  • Urgent Setup and Support Exchange 2003 Upgrade 24-7 Help and Support Exchange Server 2003
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    Progent believes that a carefully designed and executed information system is a crucial factor for accelerating any company's success, and Progent applies this philosophy in our own network infrastructure. Progent has built a non-stop virtual office network that allows our in-house engineers and certified contractors to offer rapid and efficient support, cooperate easily on sophisticated projects, and experience professional and private maturity by being a member of an exciting business ethos of self motivation and freedom.

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    Expert Microsoft Certified MS CRM Online Support Services

    Microsoft CRM helps mid-market companies nurture positive client relationships. Built-in Sales and Customer Service components allow employees to share data to help promote selling success and offer consistent, effective customer service. Progent can configure the optimal server and communications environment, including local and offsite wireless access, to back Microsoft CRM, and Progent's Experts Team can provide your small business with a certified MSCRM consultant who can show you how to integrate Microsoft CRM with your sales or customer support data.

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  • Windows 2003 Server Online Support Setup and Support Windows 2003
  • Windows 2012 R2 Clustering Engineer 24-Hour Support and Integration Windows 2012 Failover Clustering

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    SharePoint 2013 Onsite Technical Support

    Progent has been delivering SharePoint support since the initial product was published over a a dozen years, and Progent has the scope of IT know-how to help businesses of any size to design and implement a SharePoint Server 2013 installation and develop SharePoint 2013 applications that bring substantial business benefit to your IT investment. Progent's Microsoft-certified consulting team can assist you to assess the business advantages of upgrading to SharePoint Server or SharePoint Online from older versions of SharePoint or from another collaboration environment; determine if an in-house, Cloud-based or hybrid configuration is best suited for your organization; and select the most appropriate edition of SharePoint 2013 for your purposes. Progent offers comprehensive project management support or can help in individual jobs related to your SharePoint 2013 migration.

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    Office Word desktop Consultancy

    Progent's Microsoft Office Word and Office 365 Word consultants can provide a wide selection of affordable remote consulting services to help you to manage and troubleshoot your legacy Microsoft Office Word environment or help you to migrate to a current version of Office Word. Services available from Progent's experts include VBA software development, identifying and fixing compatibility issues between different releases of Word, integrating Office Word with different Office applications like Excel and Outlook or with 3rd-party data sources and plug-ins,infrastructure enhancements for dependable. reliable cloud connectivity, security and compliance support, smart phone synchronization, and remote training tailored for individuals or groups.

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  • Infor SyteLine CloudSuite Data Migration Professional
    Specialists Infor SyteLine CloudSuite Financial Analysis

    Infor CloudSuite Industrial, formerly called SyteLine, is an ERP solution that incorporates more than 25 years of experience assisting manufacturing and distribution companies to simplify complex supply chains and streamline critical business processes to get products to market quickly and adhere to customer schedules consistently. Progent can provide the expertise of an ERP consultant with more than 20 years of background with the SyteLine/CloudSuite Industrial product family. Progent can provide online or on-premises consulting that spans from occasional guidance to comprehensive solution design and project management outsourcing or co-sourcing. Sample consulting services offered by Progent for CloudSuite Industrial/SyteLine include implementation, migration, business analysis, application development, CPQ, web site integration, debugging, data conversion, Office 365 integration, training, and database administration.

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  • Google Cloud Machine Learning Consulting Services
    Consultant Google Cloud Windows

    Progent offers affordable remote and onsite support to help companies to migrate any portion of their critical IT resources to Google Cloud Platform services. This can save time and equipment expense and allow the use of Google's cutting edge AI and machine learning tools. Progent can help you with every aspect of Google Cloud Platform migration and troubleshooting including requirements analysis, readiness assessment, architectural design, testing, deployment, centralized administration, performance tuning, software license management, disaster recovery mechanisms, and security and compliance.

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  • Microsoft Skype for Business Consulting Services
    Microsoft Skype for Business 2015 Remote Technical Support

    Progent's Microsoft-certified consultants can provide online and on-premises consulting services for companies of all sizes to evaluate the costs/benefits of upgrading to Microsoft Skype for Business or Skype for Business Online from any version of Lync Server or Microsoft Office Communications Server. Progent can help you to design a local, cloud or hybrid deployment; integrate Skype for Business with Microsoft SQL Server,Exchange, SharePoint and Office; set up high-availability mechanisms; interface Skype for Business with your PBX system and PSTN gateway; and interface with other collaboration platforms like Cisco UC and Cisco Video Interop Server (VIS). Progent's certified data security consultants can assist you create and verify a security strategy for your Skype for Business solution that meets regulatory standards.

  • Windows Server 2012 Cluster Management Integration Support 24x7 Windows Server 2012 R2 Cluster Management Online Support
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