Besides offering rapid access to top-tier network consultants and subject matter experts to help Monterey, California companies with discrete IT issues or longer-term initiatives, Progent offers temporary supplemental staffing to deliver more broadly defined assistance like PC help, IT administration, and Help Desk call center response. Temporary staffing makes it possible for businesses to deal with anticipated or unexpected increases in demand for network services, which may be caused by situations such as company mergers, site moves, platform upgrades, paradigm shifts like work-from-home, disaster recovery, seasonal variations, or new regulations. Temporary supplemental staffing can also fill gaps caused by the absence of full-time staff members due to scheduled vacations, health issues, termination, etc.
Advantages of Progent's Temporary IT Staffing Program
Progent's temporary staff augmentation services offer organizations the ability to react to increases in requirements for IT services without being saddled with the costs and delays associated with reviewing and recruiting professional IT help and without the risk of increasing your permanent staff size.
Key aspects of Progent's temporary staffing services include:
Progent's Shared Help Desk Program
- Fast availability of proven IT pros
- Easy initiation, termination, and resumption of services
- Transparent augmentation of your full-time IT team
- Comprehensive reporting of all services performed
- Available escalation from Tier 1 up to Tier 3 services so even the toughest problems get resolved fast
- Close working relationship with a world-class, full-spectrum source for network support
Progent's co-managed Call Center program is a specialized flexible staff expansion alternative that allows IT organizations to share the work of Help Desk Call Center support seamlessly between their full-time network staff and Progent's extensive team of IT support experts. Working as a transparent supplement of your in-house Help Desk, Progent's shared Help Desk Call Center program is a collaborative support solution based on by the leading group professional services (PSA) tool for managing, service requests, generating tickets, assigning responsibility, monitoring responses, and generating management reports.
Why Choose Progent?
Progent has two decades of experience delivering online and on-premises network expertise for organizations across the U.S. Progentís engineers have earned top certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, Palo Alto Networks, and other leading technology companies. Progent's security and compliance consultants hold advanced certifications including ISSAP, CISM, and CRISC. Learn more details about Progent's industry certifications.
Progent's Practice Areas for Monterey, California Companies
Progent's veteran roster of certified consultants and technical experts offers Monterey, California companies a broad array of online consulting and troubleshooting expertise. Practice areas covered under Progent's reseller program for network service firms include:
Contact Progent for Temporary Staffing Services for Monterey, California Businesses
To find out more details about Progent's temporary staffing services for Monterey, California organizations, call 800-993-9400 or visit Contact Progent.