Urgent Remote Consulting for Monterey California UNIX, Linux, or Solaris SystemsFor small and midsize companies in Monterey California, Progent provides technical support for networks powered by UNIX or Linux or for environments that feature a mix of UNIX-family systems and Windows platforms. Progent has delivered remote troubleshooting to companies in every state in the United States. (Refer to Progent's client recommendations). Progent also can furnish the expertise of CCIE-qualified network specialists for challenging infrastructure issues, plus the assistance of CISSP-certified security consultants to handle high-level security architecture and disaster recovery preparedness.

Progent's online technical support engineers offer excellent leverage because they have the real-world experience and the advanced technology to solve most network issues rapidly. Efficient support reduces direct costs because solutions take up fewer billable consulting minutes. Remote help also eliminates the cost of sending an engineer to your location. Your organization benefits additionally in incidental costs by minimizing or avoiding network downtime and related costs stemming from business disruption, upset clients, idle employees, and distracted executives.

Progent's pricing model for remote support is structured to maximize the impact of your IT service investment. Progent charges per minute for telephone-based assistance, so you are billed only for the support that you actually get. Unlike many remote service organizations, Progent imposes no initialization surcharge or minimum job duration. Progent's per-minute granularity and simple policy for billing prevent scenarios where speedy. minor repairs somehow end up as substantial invoices. Progent's skill at solving problems efficiently results in your business spending less cash.

Progent's Remote Support Tools
Through years of experience, Progent has fine tuned an array of optimized tools and proven methodologies which permit the maximum level of effectiveness for remote consulting and repair for small and midsize business computer systems. Progent offers secure VPN support for gateways from a variety of leading companies such as Microsoft, Cisco, Juniper Networks, Sonicwall and Checkpoint. Protected VPN access permits the engineers of Progent's Technical Response Center to link to your company's computer system without breaching system security.

Progent's powerful customer support reporting system keeps detailed documentation describing the service that Progent's clients have been provided. Progent's authorized service personnel have the benefit of the specifics of all help rendered to every customer by any engineer. This history of trouble tickets and repairs is stored as a conveniently searchable internal knowledge base that enables Progent's remote support engineers to communicate their experiences company-wide to make sure that the value of Progent's support services improves over time. Progent's advanced certifications and close associations with important vendors including Cisco and Microsoft permit access to other massive technical support knowledge bases and allow fast access to vendors' in-house product engineers with the result that Progent's remote consulting experts are able to determine the best resolutions promptly.

Get Remote UNIX/Linux, Solaris, or Apple macOS and OS X Computer Support from Progent
To get started with Progent's phone services in Monterey California or to learn additional information about Progent's phone support programs, call Progent at 1-866-PROGENT (866-776-4368) or refer to Contact Progent. If your company has a critical need for IT support, go to Immediate Emergency Support.

Online Technical Services Offered Progent
Progent's online technical service engineers possess credentials in a comprehensive array of disciplines. This wide range of IT skills allows Progent's engineers to address almost any emergency that may crop up in a small or midsize business information system. Credentials earned by Progent engineers in UNIX-family platforms include Sun Solaris SCNA, Red Hat RHCE, Red Hat Certified Technician (RHCT), Apple Certified System Administrator, Support Professional (ACSP), and Technical Coordinator (ACTC). Cisco certifications earned by Progent technical support experts include Cisco Certified Internet Expert in Routing/Switching and Security, plus Cisco Certified Network Professional (CCNP), Network Associate (CCNA), Security Professional (CCSP), Voice Professional, and Design Professional.

To support companies with multi-operating system environments, Progent also provides the services of consultants with high-level Microsoft credentials such as Microsoft Certified Systems Engineer, Desktop Support Technician, and Application Developer (MCAD). Progent's security engineers include Certified Information Security Manager (CISM) consultants, CISSP network security experts, and CISSP-ISSAP consultants.

Remote support services Offered by Progent to customers in Monterey include:

  • UNIX/Linux, Solaris, and macOS and OS X Expertise
    Progent's UNIX/Linux, Sun Solaris, and Apple macOS and OS X remote support services address a wide array of computer technology including system architecture, messaging solutions, network and operational security, UNIX and Windows coexistence, VMware products for server hardware economization and easy management, and migration from older systems to the latest Windows or Linux environments. Progent's team-oriented methodology for resolving technical problems enables quick escalation, if necessary, to engineers with appropriate experience to handle complex situations. This expedites repair of critical problems, reduces network downtime, and lowers support costs.

    Progent's UNIX and Linux support engineers can provide emergency online help for resolving problems affecting UNIX/Linux systems powered by leading variants of UNIX including:

    • macOS and OS X
    • Solaris
    • IBM AIX OS
    • HP-UX (Hewlett Packard UNIX)
    • BSD
    • SCO UNIX
    • Silicon Graphics IRIX
    Major Linux platforms for which Progent can provide expert support include:
    • RedHat Linux
    • SUSE Linux
    • Debian GNU/Linux
    • Slackware

  • Talk to a Cisco Certified Internetwork Expert for High-level Infrastructure Troubleshooting
    Cisco CCIE Consultants for Monterey CaliforniaThe Cisco Certified Internetwork Expert (CCIE) certification is the top recognition for network infrastructure engineers, and certifies a consultant's technical skills at the master level. Cisco CCIEs can resolve even the most stubborn challenges associated with network infrastructure planning, installation, administration, security, and troubleshooting. Cisco qualified CCIEs can cooperate with the highest priority with Cisco's in-house support staff in isolating anomalies with IOS network management tools and coming up with workarounds or locating program updates. CCIEs provide exceptional value because their broad experience enables them to fix even the most intractable problems quickly. In many cases, less seasoned consultants can struggle for many hours or days with the same tasks that a CCIE can resolve in a few minutes. Few consulting providers make CCIEs accessible to support small and medium sized companies. Progent offers fast phone access to a Cisco CCIE so you can receive immediate help for serious network issues that are hurting worker productivity but are beyond the scope of your local computer support resources. Progent's CCIE consultants can connect to your computer system using state-of-the-art remote support technology to perform efficient, secure, and economical diagnosis and repair. Progent's CCIEs can provide assistance with the entire range of Cisco's market leading family of infrastructure products such as PIX Series Firewalls and ASA 5500 Firewalls, the Catalyst Firewall Services Module (FWSM), secure broadband and integrated services (IS) routers, Aironet wireless access points, Meraki cloud-managed APs, Voice over IP (VoIP) phones and systems, Catalyst Series switches, as well as Virtual Private Network (VPN) products.

  • Certified Windows Support
    Windows Expertise for Monterey CaliforniaProgent's Microsoft-certified remote service experts can provide network troubleshooting and IT support for the complete line of Microsoft server technologies. Progent is a Microsoft Certified Partner and can offer your business the expertise of support professionals who can assist you with a broad range of technology support including Windows Server 2012 R2 planning and deployment, Windows Server 2008 set up, Microsoft Exchange 2019 deployment, MS Exchange 2016 planning and deployment, Microsoft Exchange 2013 integration, Exchange Server 2010 management, SharePoint 2016 migration expertise, SharePoint Server 2019 design and deployment, Microsoft Teams consulting, Microsoft Skype for Business Server migration consulting, Microsoft Lync Server 2013 management and Microsoft Office Communications Server upgrade, Forefront Threat Management Gateway management and ISA Server 2006 maintenance, MS SQL Server 2019 planning and deployment consulting, MS SQL Server 2017 expertise, SQL Server 2016 integration and development, and Microsoft SQL Server 2014 support, Systems Center Operations Manager (SCOM) network monitoring and reporting, Project Server planning, SBS Server support, and Windows 2012 R2 Essentials cloud integration.

    Progent in addition offers a broad range of online PC desktop services including Windows 7 migration support, upgrading to 64-bit desktop software, integrating Microsoft Office 2010, and automating workstation deployment.

  • CISSP and ISSAP Premier Network Security Engineers
    CISSP Certified Network Security Consultants for Monterey CaliforniaProgent's accredited CISM and CISSP security engineers offer a range of security solutions to improve the protection of your UNIX, Linux, Solaris, Mac or Microsoft Windows network against attacks or help your business to recover quickly following a damaging breach. Security consulting services offered by Progent cover thorough security audits utilizing utilities such as GFI LANguard Network Security Scanner, AMAP Application Scanner, and software from Metasploit and Nikto; fast recuperation from malicious assaults; setting up firewalls; establishing secure mechanisms for off-site and mobile communication; securing your messaging system from spam and DHA attacks; and establishing 24x7 proactive monitoring.

  • Hybrid Cloud Solutions
    Azure Integration ConsultantsProgent can provide expert remote consulting to help businesses of all sizes integrate their IT infrastructure with leading public cloud platforms including Azure and Amazon Web Services. Progent can help you to plan and manage cost-effective ecosystems that can include Windows and Linux operating systems and apps in both cloud-only solutions or in hybrid network models that combine local IT assets along with cloud services. To assist you to integrate public clouds with physical datacenters, Progent can provide a variety of public cloud migration support services that include Office 365 Exchange Online integration with on-premises Exchange, Microsoft Azure hybrid cloud integration, Amazon Web Services hybrid cloud integration support, Amazon Web Marketing Service programming and troubleshooting, and Google Cloud Platform (GCP) planning and integration expertise. Progent has more than two decades of experience delivering advanced consulting support remotely, and Progent can make sure you successfully carry out your cloud integration initiatives quickly and within your budget.
Special Consulting Services Offered by Progent
Progent offers the skills of world-class remote consulting professionals for special projects that small companies frequently need. Billing rates for longer-term development or consulting tasks are set based on the level of expertise of the consultants assigned. Progent's experience with these important fields of computer technology enables clients to execute critical projects economically and on schedule. Progent's project-based remote consulting services include:
  • Help Desk Support
    Progent's Help Desk service offerings for small organizations with environments based on UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft technology include comprehensive Help Desk Call Center outsourcing, Virtual Help Desk support services, and Call Center consulting. Progent's Standard Help Desk Call Center services are ideal for smaller organizations who lack the money or time to support an in-house Call Center but who require quick communication with an effective Call Center with professional phone support plus the available expertise to escalate the most challenging problems to high-level engineers.

    Progentís Help Desk sharing services make it possible for your IT organization to split responsibilities for Help Desk services seamlessly between your IT staff and Progent's nationwide pool of seasoned desktop support technicians and matter experts (SMEs). Progentís Help Desk Co-management service is a collaborative service desk solution built around the leading professional services automation tool for managing end-user service requests, ticketing, ownership, status tracking, and metrics.

    Progent's Help Desk consulting expertise can support you in creating an efficient new Help Desk Call Center or enhancing your established one, identifying or customizing Help Desk Call Center software products to handle the unique requirements of your corporation, or providing occasional phone support staff to supplement your existing Help Desk resources to deal with high-demand scenarios such as software transitions, mass upgrades, or installing new business software.

    Progent's Help Desk staff of veteran information technology experts offers your computer users in Monterey California quick communication with a dependable support resource with substantial experience providing phone support and online repair service for IT systems that incorporate UNIX, Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft components. Progent's mission is to give the Call Center recognition as a key driver of company success, and Progent's policy is to solve rather than merely document network issues.

  • Applications Support: Training, Customization, and Problem Solving
    Progent's Applications Consulting Group provides phone-based professional engineering support and education in special business application fields that include ERP, Manufacturing Requirements Planning, custom programming for accounting packages, and Customer Relationship Management. Progent also can provide consulting expertise, programming, and training for popular Microsoft business applications including CRM, Microsoft Project, Microsoft Word, and Microsoft Office Excel. To find out more information about Progent's consulting, customization, and education services for UNIX, Linux, Sun Solaris, macOS and OS X, or Microsoft applications, visit Progent's Business Application Experts Team.

    Progent's Apple Mac experts can support the creative elements of Mac computing by delivering phone-based help services and education in graphics, sound, and motion video. Progent's support professionals offer expertise in a variety of Macintosh creative tools including Adobe Photoshop, Illustrator, InDesign, QuarkXPress, Digidesign Pro Tools, Final Cut Pro, and Adobe After Effects. Progent's Mac experts can also help you with special procedures like capturing or digitizing audio/video or integrating an audio/video production facility.

    Remote Network and Server Monitoring Support
    Progent offers businesses in Monterey California online network and server monitoring services powered by MS System Center Operations Manager IT infrastructure monitoring, adapted by Progent to suit your business so that your IT support is proactive and automated. By anticipating potential issues before they result in network outages, remote monitoring can avoid inconvenient and costly network failures. Progent can also provide help with server and infrastructure monitoring tools such as Nagios and MRTG to analyze UNIX/Linux, Sun Solaris, or Apple macOS and OS X systems, Microsoft Windows networks, or networks that incorporate a variety of operating systems.

How Your Monterey California Company Can Contact Progent's Online Technical Support Experts
To contact Progent about urgent online expertise with UNIX/Linux, Sun Solaris, or macOS and OS X networks, visit Progent's Emergency Online Help, telephone 1-800-993-9400, or visit Contact Progent.

Santa Cruz-Monterey Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Santa Cruz and Monterey Counties.

Onsite IT Consulting
Progent locations in Santa Cruz-Monterey Bay Area

City Address Phone Link
Monterey 419 Webster Street
Monterey, CA 93940
United States
(831) 824-2134 Monterey Network Support Services
Salinas 1615 Bunker Hill Way
Salinas, CA 93906
United States
(831) 400-1300 Salinas Network Support Services
Santa Cruz 101 Cooper St, #4526
Santa Cruz, CA 95060
United States
(831) 600-4300 Santa Cruz Network Support Services

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    The knowledge and experience of Progent's certified Microsoft Windows Server 2003 consulting team, with an average of more than 11 years of support in Microsoft integration, assures you success in identifying the version and configuration of Windows 2003 Server that aligns best with your company's goals. Progent can also help you with designing, deploying, administering and troubleshooting sophisticated information technology applications based on Windows Server, and can streamline your migration from Windows 2000 Server or Microsoft Windows NT.

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    Active Directory Audit Consultancy

    Progent's ProSight Network Audits offer a quick and low-cost alternative for small and medium-size businesses to get an unbiased assessment of the overall health of their information system. Powered by some of the top remote monitoring and management (RMM) tools available, and overseen by Progent's certified team of information technology professionals, ProSight Network Audits show you how well the configuration of your core network assets adhere to best practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide instant benefits like a more manageable and safer Active Directory implementation. Both options also offer the ongoing benefits of advanced remote network monitoring and management (RMM) technology. These advantages can include simpler network management, improved compliance with government and industry security requirements, higher utilization of network assets, faster problem resolution, more reliable backup and restore, and higher availability.

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  • UNIX Specialist
    Services UNIX

    Progent's Sun Solaris platform consulting experts provide small and mid-size companies and software developers help with managing and maintaining Sun Solaris systems that run with Microsoft-powered networks. Progent offers your organization contact with Solaris consultants, support professionals certified by Microsoft and Cisco, and security experts with CISA certification. This broad range of experience offers you an easy single source to show you how to build and maintain a protected and reliable mixed-platform connectivity and communications environment that supports Sun Solaris and Microsoft interoperability by combining Microsoft Windows with major versions of UNIX including Apple Mac OS X, Solaris, IBM AIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO UNIX, and SGI/Irix or leading Linux variations such as RedHat, SUSE Linux, CentOS, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo Linux, Mandrake/Mandriva, Debian GNU/Linux, and Slackware.

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  • Computer Engineer SQL Server 2014 Backup
    Microsoft SQL Server 2014 Setup and Support

    Microsoft SQL Server 2014 includes major improvements in critical areas such as performance, availability, compliance, and cloud integration. Microsoft SQL Server 2014 is the first version of Microsoft SQL Server that includes in-memory capability that operates seamlessly with all workloads including Online Transaction Processing, enterprise data warehousing, and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consultants can deliver cost-effective remote and onsite services including planning, configuration, management, troubleshooting, and application development services to enable businesses of all sizes to achieve maximum business value from their SQL Server 2014 deployment.

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  • Outlook for Mac Consultant Office Web Apps for Mac Onsite Technical Support
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  • Power Query Design Designer Microsoft BI Stack
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  • SCCM 2016 Troubleshooting Remote Support Services Microsoft Certified Expert SCCM 2016 Cloud Management Gateway Support and Help
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  • SQL Server 2012 Security Professionals Support Services SQL Server 2012
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  • Security Audit Specialist Wireless Security Engineer
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    Remote Network Monitoring IT Consultant

    Remote continuous monitoring, proactive alerts, and actionable reports are crucial to maintaining the health of your network and eliminating unnecessary and expensive downtime. Remote Monitoring and Management solutions have advanced to the point that companies of any size can get a level of network stability that was previously reserved for enterprises. Progent offers a variety Remote Monitoring and Management (RMM) options available as economical services created to help you to identify and resolve a most IT network problems before they can disrupt your business.

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  • Windows 2003 Server Online Support
    Microsoft Windows 2003 Consultant Services

    The service background of Progent's certified Microsoft Windows Server 2003 consultants, with an average of over 11 years of support in Microsoft integration, ensures you success in identifying the edition and configuration of Windows 2003 Server that matches best with your company's strategy. Progent can also assist you with designing, installing, managing and supporting sophisticated information technology solutions powered by Windows Server, and can streamline your upgrade from Windows 2000 Server or Windows NT.

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    Catalyst 9105w Access Point Computer Consultant

    Progent's Cisco-certified Catalyst 802.11ax Wireless Access Point experts offer economical remote and on-premises support for Catalyst next-generation Wi-Fi 6 wireless access points.

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  • Microsoft SCVMM Integration Services
    Microsoft Experts Information Technology Consulting VMM and SQL Server

    Progent can help organizations of any size to follow best practices to set up System Center 2012 Virtual Machine Manager hosts, networking, storage, and libraries; plan, integrate, and administer private clouds, VMs, and services in SCVMM 2012; and integrate SCVMM 2012 with SCOM 2012 for enterprise-class reporting. Progent can assist your business to move from an earlier edition of SCVMM or from a third-party management platform, and Progent can assist you to optimize and troubleshoot your current SCVMM 2012 environment to make sure you get maximum business value.

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  • 24/7 Juniper SA Series SSL VPN Cybersecurity Contractor
    Juniper SA4500 SSL VPN Security Group

    SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.

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  • Careers Telecommuting Cisco Consulting
    Recruit Cisco Consultant Careers

    Progent is seeking a range of on-staff employees such as solutions-driven MCSEs; connectivity experts with Cisco CCDP or CCIE credentials; and specialists in fault-tolerant network architecture with experience in mobile connectivity, wireless networking, non-stop systems, disaster recovery solutions, data preservation, and server virtualization. We are also seeking workstation support experts, off-site service professionals, and CISSP or CISA accredited security professionals. We are also hiring experienced managers able to operate effectively in Progent's high-growth, virtual office environment. Progent works with freelance consultants with in-depth expertise and working experience in crucial IT areas outside Progent's primary technical focus. Our Experts Team employs independent consultants who can provide consulting and programming services for mission-critical applications that include Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management; have specialized expertise with popular operating systems such as Linux derivatives, Apple OS, or Solaris, or can provide expert help in technologies such as telecommunications, web site design, Electronic Data Interchange, web commerce, or database management. Freelance consultants certified by Progent cooperate with our full-time consultants to deliver comprehensive solutions for small company networks.

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  • System Center 2007 Consultants System Center 2007 Technology Consulting
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    Development Firm Business Analytics

    Progentís expert programmers, relational database architects, and program management consultants can help enterprise clients to carry out development projects for Microsoft Windows, Linux, or Web applications. Progent's co-sourcing services include access to veteran project managers for high-level planning and program co-ordination or Progent can help customers fill in expertise gaps by offering database designers and programmers experienced in developing RDBMS applications powered by Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint experts can assist businesses to incorporate SharePoint with other data sources such as Microsoft SQL and Excel to build data-driven intranets and portal sites. Progent also can provide experience with web development tools and can help businesses to create, expand, troubleshoot, or migrate web applications to take advantage of the most current web technology.

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    Microsoft Certified Partner SharePoint Server 2016 Computer Consulting

    Progentís Microsoft-certified consultants can provide companies of all sizes consulting, technical support, and application development services for Microsoft SharePoint Server and SharePoint Online. Microsoft SharePoint is an enterprise solution that uses web technology for intelligently connecting people, groups and data. Microsoft SharePoint provides a common spot for your workers or clients to access, manage, distribute and manipulate relevant information, documents, and software and to communicate with other people. SharePoint allows quicker and more intelligent decisions, more efficient access across groups and more streamlined business practices. Windows SharePoint Services connect workers, clients, workgroups and major tasks with the knowledge theyíve created in a manner that makes data convenient to find, download and apply. Progent's SharePoint consultants can assist your organization to maintain your existing SharePoint solution or migrate to the current release of SharePoint Server or to SharePoint Online.

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  • Security Inventory Consult
    Remote External Cybersecurity Inventory Technology Professional

    Progent provides small businesses a pair of specially designed network security inventory scanning packages that include, at a preset fee, remotely managed scans of your network security profile which are evaluated by certified information security engineers who assess the data collected by the remote scan, deliver unbiased evaluations of your existing security vulnerability, and offer recommendations for enhancements. Progent offers two complementary network security inventory scanning packages for external and internal security testing that are priced to fit the budgetary realities of small businesses while providing enterprise-quality evaluations of your IT network's vulnerability to assault.

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  • 24/7 Best Practices Computer Systems Consulting
    Microsoft Solutions Framework Project Methodology Technical Support Firm

    Progentís staff of Microsoft and Cisco Certified consultants average more than a decade of hands-on professional experience, in the trenches of IT support, executing a broad range of IT tasks for a large mix of clients. Each Progent consultant shares a refined set of personal best practices which are incorporated into shared best practices standards that Progent instills in its support personnel. This guarantees that you get not only expert IT skills, but also a support engineer with field-tested approaches for using computer knowledge to repair actual IT problems efficiently.

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  • Windows 10 MDT Services Microsoft Windows 10 Consultants
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  • Windows 2000 Technical Consultant Windows 2000 Server Onsite Technical Support
  • Windows 7 Backup and Restore Remote Troubleshooting Microsoft Windows 7 Migration Remote Support
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  • Windows Server 2012 Help 24/7 Windows 2019 Server Security Consulting Services

  • Axapta Help and Support
    ERP Contract Programming Firm

    Progent can provide you with programmers who can customize your Microsoft Business Solutions ERP, MRP, and financial system packages to match your unique company requirements. Progentís Microsoft consultants provide experience in Microsoft AX ERP Software, Microsoft Dynamics Microsoft Navision, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Business Solutions Retail Management System. Progent also provides expert e-Commerce consulting services for secure, corporate-wide resource sharing as well as integration with Customer Relationship Management programs.

  • Windows Server 2012 R2 Active Directory Engineers Windows Server 2012 R2 upgrade Technology Professional
  • Windows Server 2019 VM Load Balancing Remote Support Services Microsoft Technology Consulting Services Windows Server 2019 Information Assurance

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    Windows Server 2012 R2 IT Services

    Progent's Microsoft-certified consultants can help you to evaluate the business value of Microsoft Windows Server 2012 R2 for your company, develop pilot systems and migration plans, optimize your network for on-premises, multi-site, cloud-based, and partial-cloud environments, train your IT support, team, develop a corporate-wide security plan, automate network administration, assist with application development, and generate and test a disaster recovery/business continuity plan.

  • Windows Server 2019 Windows Time Service Onsite Technical Support Windows Server 2019 Support
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  • Monterey Gentoo Linux, Solaris, UNIX Network Consultant
  • macOS and Cisco Technical Support Technology Professional macOS Network
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