Low-cost Network Troubleshooting from Microsoft certified Consultants for Companies in Monterey, CA
By offering professional know-how when you need it, providing in-depth knowledge for critical business applications, providing high-value services such as virtual data center hosting, invoicing only for services delivered, and charging no sign-up fees or retainers for standard services, Progent allows you to increase the competitive value of your information system and minimize service costs. Progent appreciates that network protection, dependability, and performance are as critical to small businesses as to large corporations but that small companies lack the economy of scale to invest aggressively in computer technology and in-house service groups. Progent's fundamental competitive advantage is that no network support organization can match Progent's capability to provide the IT support expertise your business needs when you require it and at prices you can afford.

For medium-size and enterprise businesses, Progent can provide co-sourcing and project management services to add to the skills of your internal IT service personnel. Co-sourcing can save money and minimize technical risks for big IT initiatives like application design and development, disaster recover/business continuity planning, security audits, merging datacenters, or technology migrations and upgrades.

Progent can also offer access to certified experts to help your business to plan and execute a sensible cloud strategy.

Key Technical Areas Supported by Progent for Business Networks in Monterey, California
Progent provides the services of accredited experts for all aspects of business network technology deployed in small and midsize companies and local governments. Products and technologies supported by Progent include:

Service Delivery Options Available for Monterey, California Businesses
Progent has a variety of alternatives for providing small businesses with cost-effective IT services for troubleshooting, system architecture, hosting services, and IT administration. Progent's model for providing IT support services is based on the Help Desk Call Center structure familiar to larger IT support organizations. Progent's Contact Center Support Mechanism ensures fast response, comprehensive activity records, dependable follow-through, and strict expense monitoring for a range of network service delivery modes that include online troubleshooting, on-premises help, top-level consulting, as well as server hosting.

  • Online Service
    Progent’s Technical Response Center (TRC) offers urgent and scheduled remote support for Microsoft Windows, Linux, Apple Mac, and Cisco-powered systems in the United States and globally. Progent's seasoned support professionals can assist customers to analyze and repair network issues without the expense or time loss of on-premises service calls. The experience of Progent's IT engineers allows them to handle most network problems rapidly. For complex issues, Progent's breadth of knowledge allows the support team to escalate trouble tickets to world-class subject matter experts. Progent provides a convenient, web-accessible signup procedure for first-time clients to accommodate emergency network problems and Progent bills per minute with no startup charges or time minimums, so you are invoiced only for the help you get. Experts you can access remotely include Cisco-certified CCIEs, Microsoft-Premier MCSE consultants, and CISA-certified security professionals. Learn more details about Progent's remote computer troubleshooting expertise.

  • Onsite Service
    Progent provides onsite computer assistance for signed-up clients in larger cities in the United States. Progent's on-site support technicians can work in conjunction with Progent's remote service engineers to deliver small and midsize businesses the best of both worlds: onsite support professionals when you need them as well as the remote help of Progent's seasoned staff of IT engineers, security specialists, and business software developers. The wait time for in-person support visits is typically less than one business day. Progent requires no sign-up or retainer fee for registering as a Progent customer for onsite service. Find out more details concerning how to register for Progent's in-person network support.

  • Phone Support
    Progent's Standard Help Desk Services offer smaller businesses an end-to-end solution that manages all aspects of remote desktop support from initial requests through ticketing, remote desktop control, progress tracking, problem solving, and management reports. Progent offers help desk services at a significant discount off Progent's regular desktop service rates, and Progent offers the option of fast as-needed escalation to Level 2 and Level 3 experts to resolve challenging problems. for more information, see Help Desk Services for Small Businesses.

  • IT Consulting Expertise
    Progent provides small companies budget-friendly access to enterprise-class consultants who can deliver assistance with vital technologies such as
  • Windows Server 2019 migration consulting, Microsoft Windows 2016 Hyper-V hybrid cloud solutions, Microsoft Windows Server support, Cisco network infrastructure, network protection consulting, high availability it system consulting, virtualization solutions, plus integration, customization and support for business software such as accounting, ERP and MRP, reporting, sales automation, and office productivity software. Progent can help with one-shot projects including site relocations and major system upgrades, extended projects such as management information application programming and customization, database application development and administration support, and web development, on-going services such as System Center 2012 Operations Manager (SCOM 2012) expertise and Operations Manager 2016 consulting for IT infrastructure monitoring and network administration, or emergency services like disaster recovery and virus cleanup.

  • Application Hosting
    Progent offers hosting for key applications such as Exchange Server and Microsoft SQL Server to provide small and midsize companies with greater levels of reliability, security, and recoverability than is feasible using the type of in-house data center that is practical for most small and midsize companies. Because Progent uses the same data centers that host the gear of some of the planet's largest IT organizations, Progent can eliminate the investment in creating and managing the systems required for world-class cooling, power backup, and redundant Internet access. For hosted applications, Progent can also see to it that patches and service packs remain updated, security and efficiency is continually monitored, and systems and data files are consistently backed up and available for complete and prompt restoration. Find out additional information about Progent's hosting for Exchange and other mission-critical applications.

  • Private Cloud Hosting Services
    Progent's Private Cloud hosting service offers comprehensive hosting for the entirety of a small or midsize organization's servers in a setting that not only delivers the top level of availability and scalability but that is also simple for customers to transfer to a different service firm or to move internally whenever your situation warrants it. Progent's Private Cloud hosting is founded on mature virtual server technologies that permit businesses with multi-vendor networks to benefit dramatically on the costs of hardware, system maintenance, and network management while getting world-class availability and an unprecedented level of vendor flexibility. Unlike ordinary SaaS hosting models, Progent's Private Cloud Hosting Service covers all server-centric applications in one centrally managed service, can handle the mixed- platform and non- standardized networks common with small businesses, and keeps ownership of the software licenses in the customer's hands so that migrating to a different virtual host is quick, safe, and inexpensive. This eliminates ending up a prisoner of a single hosting provider while still offering all the savings related to SaaS hosting services.

  • Hybrid Cloud Integration Consulting Services
    Progent offers advanced online consulting services to help organizations of all sizes integrate their networks with leading public clouds including Microsoft Azure and Amazon Web Services. Progent can assist your it team to plan and administer cost-effective environments that can include Windows and Linux systems and apps in both cloud-only solutions or in hybrid architectures that seamlessly combine on-premises IT assets as well as public cloud services. To assist you to integrate cloud services with physical datacenters, Progent offers a variety of cloud integration services that include Office 365 integration solutions with on-premises Exchange, Azure design and integration services, Amazon Web Services cloud integration support, and Amazon Web Marketing Service programming and debugging. Progent has more than 15 years of experience providing high-level consulting services remotely, and Progent can help you complete your cloud migration projects quickly and within your budget.
Progent's Low-Cost Managed Services for Remote Network Management
Progent's low-cost ProSight line of managed services is intended to provide small and mid-size businesses with enterprise-class support and cutting-edge technology for all aspects of information assurance. ProSight managed services available from Progent include:
  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Recovery
    Progent's ProSight Active Security Monitoring is an endpoint protection service that incorporates cutting edge behavior analysis tools to defend endpoint devices and servers and VMs against new malware attacks such as ransomware and email phishing, which easily escape legacy signature-based anti-virus products. ProSight ASM safeguards on-premises and cloud resources and provides a single platform to manage the entire malware attack progression including blocking, detection, containment, cleanup, and forensics. Key features include single-click rollback with Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against newly discovered threats. Learn more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Security
    Progent's ProSight Enhanced Security Protection (ESP) managed services offer affordable in-depth protection for physical and virtual servers, workstations, smartphones, and Exchange email. ProSight ESP utilizes adaptive security and advanced heuristics for round-the-clock monitoring and reacting to cyber assaults from all vectors. ProSight ESP delivers firewall protection, intrusion alarms, endpoint control, and web filtering via cutting-edge tools incorporated within a single agent managed from a unified console. Progent's data protection and virtualization experts can help you to plan and implement a ProSight ESP environment that addresses your company's specific requirements and that helps you achieve and demonstrate compliance with government and industry information security standards. Progent will assist you define and implement security policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alarms that call for immediate attention. Progent can also help your company to set up and test a backup and disaster recovery solution like ProSight Data Protection Services (DPS) so you can get back in business rapidly from a destructive cyber attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection unified endpoint protection and Exchange filtering.

  • ProSight Data Protection Services: Managed Cloud Backup and Recovery
    ProSight Data Protection Services from Progent offer small and mid-sized businesses an affordable end-to-end service for reliable backup/disaster recovery (BDR). Available at a low monthly price, ProSight DPS automates your backup processes and allows fast recovery of vital files, applications and VMs that have become lost or damaged due to component breakdowns, software bugs, natural disasters, human mistakes, or malicious attacks like ransomware. ProSight DPS can help you back up, recover and restore files, folders, applications, system images, as well as Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to a local device, or to both. Progent's BDR specialists can deliver world-class expertise to configure ProSight Data Protection Services to to comply with regulatory requirements like HIPPA, FIRPA, PCI and Safe Harbor and, whenever needed, can assist you to recover your business-critical data. Learn more about ProSight Data Protection Services Managed Backup.

  • ProSight WAN Watch: Network Infrastructure Management
    ProSight WAN Watch is a network infrastructure management service that makes it simple and affordable for smaller businesses to diagram, track, reconfigure and debug their networking appliances like switches, firewalls, and access points as well as servers, endpoints and other networked devices. Using state-of-the-art Remote Monitoring and Management (RMM) technology, WAN Watch makes sure that network diagrams are always current, captures and displays the configuration information of almost all devices on your network, monitors performance, and sends alerts when issues are discovered. By automating tedious management processes, WAN Watch can knock hours off ordinary chores like network mapping, reconfiguring your network, finding devices that require critical updates, or isolating performance problems. Learn more about ProSight WAN Watch network infrastructure management services.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Email Encryption
    ProSight Email Guard is Progent's email security platform that incorporates the services and infrastructure of top information security companies to deliver centralized management and world-class protection for your inbound and outbound email. The powerful architecture of Email Guard combines cloud-based filtering with a local gateway appliance to offer complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based threats. ProSight Email Guard's cloud filter acts as a first line of defense and keeps the vast majority of threats from making it to your network firewall. This decreases your exposure to inbound attacks and saves network bandwidth and storage. ProSight Email Guard's onsite security gateway device provides a further level of inspection for inbound email. For outgoing email, the on-premises gateway offers anti-virus and anti-spam protection, DLP, and email encryption. The on-premises gateway can also help Microsoft Exchange Server to monitor and safeguard internal email traffic that stays inside your corporate firewall. Learn more about Progent's Email Guard spam filtering, virus defense, email content filtering and data loss prevention.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring and Management
    ProSight LAN Watch is Progent’s server and desktop remote monitoring managed service that uses state-of-the-art remote monitoring and management techniques to help keep your IT system operating efficiently by tracking the state of critical assets that drive your business network. When ProSight LAN Watch uncovers an issue, an alarm is transmitted automatically to your designated IT staff and your Progent engineering consultant so that any looming problems can be addressed before they have a chance to impact your network Learn more details about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and apps hosted in a protected fault tolerant data center on a fast virtual machine host configured and managed by Progent's network support experts. With the ProSight Virtual Hosting model, the customer owns the data, the operating system platforms, and the applications. Since the system is virtualized, it can be moved easily to a different hosting environment without a time-consuming and technically risky configuration procedure. With ProSight Virtual Hosting, your business is not tied one hosting provider. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, update, retrieve and safeguard information related to your IT infrastructure, processes, business apps, and services. You can quickly find passwords or serial numbers and be alerted automatically about impending expirations of SSL certificates or warranties. By cleaning up and organizing your network documentation, you can save up to half of time wasted trying to find vital information about your IT network. ProSight IT Asset Management features a centralized repository for storing and sharing all documents required for managing your business network such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports advanced automation for gathering and relating IT data. Whether you’re planning enhancements, performing maintenance, or responding to a crisis, ProSight IT Asset Management gets you the data you need the instant you need it. Learn more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and affordable way for small and medium-size businesses to obtain an objective evaluation of the overall health of their information system. Based on a selection of the top remote monitoring and management (RMM) platforms available, and overseen by Progent's certified group of IT professionals, ProSight Network Audits show you how closely the deployment of your essential network assets adhere to industry leading practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide instant ROI such as a cleaner Active Directory system. Both versions also come with one year of state-of-the-art remote network monitoring and management. Benefits can include lower-cost management, improved compliance with data security regulations, more efficient utilization of IT assets, faster problem resolution, more dependable backup and recovery, and increased uptime. Read more information about Progent's ProSight Network Audits network infrastructure assessment.

The ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report is a low-cost service based on a brief phone interview with a Progent information assurance expert. The fact-finding interview is intended to assess your company's preparedness either to block or recover quickly following an attack by a ransomware variant like Ryuk, WannaCry, NotPetya, or Locky. Progent will work with you personally to gather information about your existing security profile and backup/recovery system, and Progent will then deliver a custom Basic Security and Best Practices Report document describing how you can apply industry best practices to create a cost-effective security and backup/recovery environment that meets your business requirements. For details, see The ProSight Ransomware Preparedness Report Service.

Special Benefits of Working with Progent
As a Microsoft-certified Partner and Small Business Specialist, Progent is an acknowledged leader in supporting the fundamental network software and productivity applications used by the majority of small and mid-size businesses. As a Cisco-certified partner, Progent also can provide expertise for an ever more sophisticated collection of network technologies such as firewalls, switches, routers, VoIP options, and wireless connectivity. In addition, Progent's CISSP-Premier security experts, CISM-qualified security professionals, CISA-qualified security audit specialists and GIAC-qualified information assurance experts offer a company-wide view of network protection and can help with complex security projects like SIEM solutions to help enterprises comply with industry guidelines and statutory mandates for network data protection and incident reporting.

The scope and size of Progent's consulting team bring a unique set of advantages to clients trying to increase the productivity of their information system within a realistic budget. These advantages include:

  • Best Industry Practices
    Progent’s staff of Microsoft and Cisco Premier Certified experts average more than ten years of real-world professional background, at the forefront of IT support, performing a broad range of technical tasks for an extensive mix of customers. Each Progent consultant shares a proven collection of personal best practices which are combined into shared best practices training that Progent instills in its support team. This guarantees that you get not just expert technical capability, but also a support engineer with proven methods for repairing real-world IT problems rapidly. Read additional information concerning Progent's best practices for network consulting.

  • Efficient Pricing Structure
    Progent's pricing model is to bill for phone service and on-site visits by the minute. Consequently, you owe just for received support. Progent does not impose a more expensive rate for after-hours or urgent service, and Progent does not bill for travel except for emergency calls where on-site time is less than four hours. In addition, Progent applies no sign-up fee and requires no monthly commitment for services delivered during regular business hours. Many support firms impose substantial minimum payments or charge in increments of a quarter hour or more. Progent's small billing granularity avoids big bills for fast solutions. Another advantage of granular pricing is that you are less tempted to permit less critical problems to stay unaddressed until they grow into major problems. Learn more about Progent's value pricing for IT outsourcing.

  • Comprehensive Documentation of Delivered Services
    Progent has created a comprehensive service reporting system that stores and organizes complete documentation for all billed services. Unlike many freelance consultants or small support firms who provide minimal documentation or details of services performed, each service provided by Progent is tracked by full documentation. Every Progent staff member has use of the support reports sent by every consultant to each customer. The practice of documenting and archiving service records results in more efficient service and avoids a variety of typical problems such as when a support client is effectively held captive to a consultant who refuses to let go of vital service information. Learn more about Progent's documentation of IT outsourcing services.

  • Knowledge Transfer
    Progent practices information transfer from Progent's support experts to customers. By educating clients to resolve technical issues that are within their scope, Progent is able to focus on delivering hard-to-find skills where Progent faces few competitors. Small businesses who work with freelance consultants or who employ internal IT staffs benefit when Progent transfers information about new technology and proven methodologies to make their networks more reliable, protected, and efficient. Read more about Progent's knowledge transfer services.

How to Contact Progent
If your Monterey, California company wants to get in touch with Progent to find out about IT outsourcing, consulting, or technical support services, phone 800-993-9400 or go to Contact Progent.

Fast Online Technical Assistance
For immediate remote support, you can call Progent's Online Help Desk toll-free at 1-866-PROGENT (866-776-4368).



An index of content::

64-bit Migration Specialists 64-bit Upgrade Technical Consultant
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SharePoint Web Parts Online Help
SharePoint Server 2010 Consultant

Progent's Microsoft consultants can provide affordable remote technical support and development services to assist your business to plan, implement, manage, and troubleshoot Microsoft SharePoint 2010 environments that can feature web sites that can function as intranets, extranets, document management tools, wikis, data marts, business analytics, enterprise-wide search, Visio-driven workflows, and other utilities to promote and improve teamwork. Progent can help you integrate SharePoint 2010 with Microsoft SQL Server and with third-party data sources and with Microsoft's popular desktop applications including Excel, Word, PowerPoint, and Project. Progent can assist your business to migrate from earlier versions of SharePoint or adapt a multi-vendor mix of web applications into a consolidated and easy-to-manage SharePoint 2010 solution.

ASA and PIX Firewall Support Online Support for Cisco ASDM Firewall Management
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Alabama - Birmingham, AL, Montgomery, AL, Mobile, AL, Huntsville, AL Computer Consultancy Network Specialist for Alabama
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ASA Firepower Support

The current Cisco ASA 5500-X Family Next-Generation Firewalls with Firepower Services deliver substantially more performance than Cisco's previous firewalls and have replaced the ASA 5500 and PIX 500 firewalls for new deployments. Progent's Cisco-premier CCIE network experts can help you to manage your existing PIX or ASA 5500 firewalls and upgrade efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also help your business to plan, deploy, tune, manage and troubleshoot firewall environments based around ASA firewalls with Firepower Services.

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Microsoft Access Consult

Progent’s team of expert programmers, database designers, and project management consultants can help enterprise clients to carry out development projects for Microsoft Windows, Linux/UNIX, or Web applications. Progent's co-sourcing services include access to seasoned project managers for high-level planning and program co-ordination or Progent can assist customers plug expertise gaps by providing database designers and programmers skilled in building line-of-business applications powered by Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint Server experts can assist clients to incorporate SharePoint with additional applications such as SQL Server and Office Excel to create data-intensive intranets and portal sites. Progent also can provide experience with web development tools and can assist clients to build, enhance, repair, or port web-based applications to take advantage of the latest advances in web technology.

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iPhone and Exchange integration Information Technology Consulting
iPhone and Barracuda integration IT Consultant

Progent offers affordable remote consulting to help your business to plan, deploy, and fix any facet of your iOS and Windows integration efforts and is available for quick jobs to help you through occasional technical roadblocks or long-term engagements to help you complete large-scale projects on schedule and within budget. Progent has expertise in on-premises, cloud-based, or hybrid environments and can help you build or support a resilient, protected and scalable network infrastructure that is best suited to your mode of computing. Progent can also provide online and on-premises training for individuals or groups to show you how to manage and use your iPhones and iPads in a safe, team-oriented environment that optimizes the business value of your IT system.

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Progent's experienced ransomware recovery consultants can assist you to restore an IT network damaged by a ransomware cryptoworm such as Ryuk, Dharma, NotPetya, or MongoLock.

Computer Consultation Monterey California Winston-Salem, NC Technology Consulting Company
Computer Setup for Envisioning Phase: Requirements Definition Project Methodology Setup Service
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Configuration for Microsoft SQL Server 2005
SQL Server IT Services

Progent’s Microsoft certified professionals can provide small and mid-sized businesses advanced Microsoft SQL Server help. Microsoft SQL Server is a comprehensive, web-ready database and data analysis platform that opens the door to the rapid development of enterprise-class business programs that can give your company a competitive edge. SQL Server provides core support for XML and the ability to query over the Internet and beyond the firewall. In addition to offering consulting, maintenance and problem solving services, Progent’s SQL consultants can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the profitability of your IT network. Progent can also help you upgrade from earlier editions of SQL Server to Microsoft SQL Server 2005.

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ISA Server Consultant

Progent's certified Forefront Threat Management Server 2010 and ISA Server 2006 consultants can assist you to plan, install, and support a configuration of Forefront TMG or Internet Security and Acceleration Server 2006 on your information system that delivers the firewall protection, performance and manageability that your business needs.

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Server Consulting for Nation Wide Support

Progent’s Technical Response Center offers affordable nationwide extended hours remote assistance for IT networks based on Windows and Cisco technology. Progent's Microsoft and Cisco-Premier service engineers provide extended hours phone help and online direct network access to isolate and resolve technical problems quickly and economically.

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Progent offers cost-effective remote consulting to help companies to integrate Amazon AWS cloud services such as Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon Simple Storage Service (Amazon S3) for expandable cloud storage, and Glacier for value-priced archival storage. Progent can assist you with every phase of Amazon AWS integration including requirements analysis, preparedness evaluation, architectural design, testing, configuration, centralized administration, performance optimization, software license management, backup/restore solutions, and security strategies. Progent offers advanced expertise with firewalls and VPN access and can show you how to create cloud-based or hybrid cloud networking models that seamlessly incorporate Amazon AWS cloud services. Progent can provide as-needed expertise to help you to overcome complex technical issues or Progent can deliver comprehensive project management outsourcing or co-sourcing to help you migrate to the Amazon AWS platform on schedule and within budget.

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Windows Enterprise Directory requires extensive practical experience to integrate efficiently across an enterprise. Progent’s Microsoft Premier consultants are experts in planning, integrating, and supporting complex Microsoft Enterprise Active Directory projects. Progent’s areas of proven competence with Windows Active Directory include replication issues, multi-domain partition configurations, correcting corrupted AD objects, cleaning up legacy beta software configuration objects in production AD environments, and repair of unsuccessful configurations of Active Directory and Active Directory-integrated programs.

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Progent offers two ultra-affordable service packages intended to allow small companies to receive an independent network security evaluation from a certified security engineer. With Progent's External Network Security Inventory Scan, a security expert administers a comprehensive test of your IT infrastructure from outside your firewalled perimeter to uncover potential risks in the security posture you present to the outside world. With Progent's Internal Security Inventory Checkup, a security expert executes a network scan from a secure computer inside your company firewall to evaluate the risk to inside attacks. Both security inventory services are set up and run from a protected remote location.

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Progent's Solaris family consulting services offer small businesses and software developers support for administering and maintaining Solaris environments that coexist with Microsoft-based networks. Progent can give your business access to Solaris experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This broad array of expertise offers you a convenient one-stop source to show you how to build and maintain a secure and robust cross-platform network and communications solution that supports Solaris and Microsoft coexistence by combining Windows with major variants of UNIX including Apple Mac OS X, Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, BSD, SCO, and Silicon Graphics IRIX or leading Linux variations such as RedHat, SUSE, CentOS, Ubuntu, PCLOS, fedora Linux, Gentoo, Mandriva Linux, Debian GNU/Linux, and Slackware Linux.

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Microsoft SQL Server 2016 introduces significant enhancements in performance, capacity, security, high-availability, mobile computing support, and integrated BI. Innovations include PolyBase for handling structured and unstructured databases simultaneously for data warehousing, Hadoop integration, Row-level Security, Mobile Report Publisher, and centralized control over on-premises and cloud-based resources. Progent's Microsoft-certified consultants can deliver remote and onsite support to help organizations of all sizes to implement, administer or debug any version of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with other key Microsoft platforms such as Windows Server and Hyper-V, Exchange, SharePoint Server, Microsoft Dynamics GP, Lync or Skype for Business, and SCOM.

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Lync 2013, rebranded Skype for Business, allows businesses of any size to build a centrally managed and secure communications ecosystem that supports the modern Bring-Your-Own-Device computing model with instant messaging (IM), real-time presence, audio/video and web conferencing with application sharing and whiteboard, as well as IP-based and PSTN calling across a wide range of stationary PCs and handheld clients. Progent's certified Lync 2013 experts and network architects can help your company to evaluate the business benefits of Lync 2013, design an in-house, cloud-based (with Microsoft Lync Online) or hybrid model suitable for your present and future plans, deploy Lync Server 2013 so as to speed up your return on investment, and provide live online and on-premises training to your IT team and users. Progent has expertise in key components of a Lync 2013 solution that include Microsoft Windows Server, SQL Server and Exchange, and Progent can help you to integrate Lync Server 2013 with popular Microsoft Office and Office 365 apps such as Outlook and PowerPoint.

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Meraki MR20 Access Point Remote Support
Meraki Wi-Fi AP Support and Integration

Progent's Meraki Wi-Fi access point experts provide remote and onsite support services to assist businesses of any size to design, deploy, manage, upgrade or debug Wi-Fi networks that utilize Cisco Meraki wireless access points. Progent can assist your business to configure and support Meraki-based wireless infrastructure for sites that can range from a telecommuter's home or a remote office all the way to a campus or a multi-site enterprise. Progent can also assist you to configure other Cisco products including switches, ASR routers and firewalls to build a seamless ecosystem that provides the same connectivity, performance, security compliance, ease of management and uptime for wired and wireless clients regardless of their mobility or device.

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 Microsoft Operations Manager Online Troubleshooting

Mid-sized companies can derive all the benefits of Microsoft System Center Operations Manager and have quick access to Progent’s Microsoft and Cisco Certified IT support professionals. With Progent's economically priced IT service programs, mid-size businesses can select a basic co-sourcing service program based on Microsoft System Center Operations Manager 2007 with server monitoring, proactive warnings, in-depth reporting, Help Desk Call Center, and remote service. For businesses with line-of-business applications who need non-stop networking, Progent can provide a comprehensive round-the-clock outsourcing solution. Progent supports Microsoft System Center Operations Manager 2007 to offer mid-size company networks enterprise-class reliability, protection and performance.

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Remote continuous monitoring, proactive alarms, and periodic reports are vital to preserving the health of your IT system and eliminating unnecessary and costly disruptions. Remote Monitoring and Management technology has advanced so far that companies of any size can get a level of network stability that was once limited to enterprises. Progent offers a variety RMM solutions delivered as low-cost service packages created to help you to identify and resolve a an array of network issues before they can hurt productivity.

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Progent can deliver comprehensive online support for all major technical areas associated with small company information networks and offers an array of vital, on-demand support services including a temporary CIO to offer advanced IT design and negotiating skills, a Technical Response Center for help desk services, proactive remote monitoring, spam/virus filtering as an outside-the-firewall service, best-practices project management for major projects such as office moves orOS migrations, Cisco-certified experts for building and maintaining high-performance and reliable infrastructure, certified security engineers to ensure data safety and regulatory compliance, disaster recovery specialists to help design business continuity plans, and software developers to write, enhance, or troubleshoot business applications.

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Progent's Microsoft-certified Windows Server 2019 experts can help your company to design and implement a cost-effective migration to Windows Server 2019 using your current system architecture or a new cloud-hosted or hybrid deployment model. Microsoft Windows Server 2019 offers significant enhancements in capacity, performance, ease of management, Hyper-V virtualization, cybersecurity, hybrid local/cloud integration, availability, and Linux support.

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System Center Configuration Manager automates software deployment at scale, simplifies security and compliance settings control, keeps track of network resources, guards against company data leakage, provides network health monitoring, enables safe self service, and offers a single control mechanism for administering multi-OS ecosystems based on on-premises, cloud, or hybrid deployment models. Progent's Microsoft-certified SCCM consultants and Azure cloud specialists can assist your organization with any facet of planning, implementing, using and troubleshooting a System Center Configuration Manager deployment for local, cloud-based, or hybrid environments.

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Small to mid-sized companies can now get all the advantages of Microsoft System Center Operations Manager 2007 and in addition have fast access to Progent’s Microsoft Certified IT consulting experts. With Progent's economically priced IT support programs, small and midsize businesses can select a simple Microsoft System Center Operations Manager 2007-based co-sourcing package with server monitoring, reporting, Help Desk and online troubleshooting or a complete round-the-clock outsourcing package. Progent offers expertise in System Center Operations Manager to offer small company information systems enterprise-class availability, protection, and performance.

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Progent offers national online help and troubleshooting services for businesses who run environments based on versions of the Linux OS or whose IT systems include a mix of Linux platforms/Linux and Microsoft Windows products. Remote IT help provides maximum return for your IT budget by extending user productivity and limiting the hours billed for network repair services. Advanced online access tools and skilled service specialists and consultants combine to enable Progent to solve the majority of IT problems without squandering time and money by traveling to your location. In the vast majority of situations your IT issues can be remediated by telephone or through a mix of telephone support and online access. Progent can put you in touch with Cisco certified CCIE network engineers and CISSP and ISSAP premier security professionals to help you with the toughest network problems.

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Small Business Information Technology Consulting Companies

For small businesses interested in Progent's IT outsourcing, consulting, or troubleshooting services, call 800-993-9400 or send email to information@progent.com.

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Enterprise hybrid cloud integration Specialist
Professional for Microsoft Azure hybrid cloud integration

Progent can help your it team to design and administer cost-effective ecosystems that can include Windows and Linux systems and applications in either cloud-only systems or in hybrid topologies that combine on-premises resources as well as cloud services. To assist you to integrate public clouds with physical datacenters, Progent offers a range of cloud migration services that include Azure hybrid cloud planning and deployment consulting, Amazon Web Services cloud migration, and Amazon Web Marketing Service programming and debugging. Progent has 20 years of background delivering advanced consulting expertise remotely, and Progent can make sure you complete your cloud integration initiatives quickly and within your budget.

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For small businesses interested in Progent's network support outsourcing, consulting, or technical support services, call 800-993-9400 or send email to information@progent.com.

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ISA 2004 On-site Support

Progent's certified ISA Server consulting experts have extensive experience creating Microsoft-based security solutions for IT networks with multiple sites, remote workers, and line-of-business web-based applications. A Progent ISA 2004 Firewall consultant can help your small or mid-size business design and implement an installation of ISA Server 2004 that meets your IT protection needs without limiting your productivity.

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Consulting Services for Private Cloud Solutions

Progent's Private Cloud Hosting outsourcing offers comprehensive hosting of a small organization's servers in an environment that gives the highest degree of dependability and scalability and is also simple to migrate to another host. Progent's Private Cloud Hosting services are based on mature virtualization techniques that enable small and midsize businesses with mixed- platform IT systems to save significantly on the expense of capital equipment, infrastructure support, and network administration while benefiting from world-class fault tolerance and an unmatched level of vendor flexibility.

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Server Monitoring Network Consultants
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Remote 24x7 monitoring, automated alarms, and periodic reports are vital to maintaining the proper operation of your IT system and eliminating preventable and expensive downtime. Remote Monitoring and Management technology has advanced so far that companies of any size can afford a level of protection that was previously reserved for enterprises. Progent can provide several RMM solutions delivered as economical services designed to assist you to identify and fix a most IT network issues before they get big enough to disrupt productivity.

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Solaris Consultant Solaris Outsourcing
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Internet Security and Acceleration Server Integration Services

Progent's certified Internet Security and Acceleration Server consulting experts have extensive experience creating corporate security solutions for IT networks with many locations, remote workers, and line-of-business web-based applications. A Progent ISA Server consultant is ready to help your small business design and implement an installation of ISA Server 2004 that meets your information protection requirements without limiting your network.

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Progent provides nationwide online phone support and troubleshooting services for companies that run Solaris networks or whose IT systems include a mix of Solaris and Microsoft Windows technology. Online IT help offers maximum leverage for your IT budget by preserving client efficiency and limiting the hours charged for network analysis and repair. Advanced remote support utilities and experienced technicians and engineers combine to enable Progent to handle the majority of IT problems without squandering time and money by going to your site. In most of situations your IT problems can be remediated by telephone or via a combination of phone support and online connectivity. Progent can put you in touch with Cisco CCIE infrastructure experts and CISSP certified security specialists to assist with the toughest network problems.

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Office Excel 2007 Consultants
Excel VBA Integration Firm

Progent's Microsoft-certified Excel and Office 365 Excel consultants can provide a wide variety of online services to assist you to design, program, pilot test, install, manage, and troubleshoot applications based on any release of Microsoft Excel, including Excel Online and Office 365 Excel. Progent can help you to migrate your legacy Excel applications to the newest versions of Excel, integrate Excel with iOS-powered iPhones and iPads and Google Android smartphones and tablets, and identify and fix compatibility issues between various releases of Excel. Progent can provide as-needed support to organizations looking for a quick fix to a specific issue related to Office Excel and Progent also offers comprehensive project management services for migrating or creating mission-critical application software built on Office Excel. Progent's cost-effective webinar training classes for Office Excel can be customized to address the special requirements of individual users or groups.

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SQL Server 2012 Integration Support
SQL Server 2012 Security Consultants

Progent offers the expertise of certified engineers as well as experienced database application developers, DBAs, project management experts, network infrastructure engineers, disaster recovery/business continuity planning specialists, and certified security consultants to assist your business to assess the potential benefits of SQL Server 2012 for your organization, set up pilot systems at your datacenter or at Progent's test lab, plan and execute out an efficient migration to SQL Server 2012 from earlier releases of SQL Server or from other database platforms, and define an efficient and secure IT infrastructure that lets you realize the full strategic benefit of SQL Server 2012.

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Nagios and MRTG are powerful, free monitoring tools that operate with the Linux OS and can be deployed to monitor UNIX/Linux networks, Microsoft Windows systems, or multi-platform situations in which Linux and Windows coexist. The Nagios monitor allows system support engineers to track system services including POP3, HTTP, SSH, and NNTP. MRTG lets you graph the bandwidth through SNMP network appliances including servers, routers, and switches. Progent's system integration engineers can assist you to use both these programs to tune and troubleshoot your network.

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Consulting for Live Communications Server 2007

MS Office Communications Server provides IM and Real Presence as part of an extensible, enterprise-grade solution offering enhanced security, transparent compatibility with additional Microsoft products, an extendable, industry-standard development environment, and compliance with regulatory requirements such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. Your organization can realize cost savings and improved business efficiencies, increased individual productivity, and stronger IP protection with this simple-to-administer, highly available solution. Effective implementations of Microsoft Office Communications Server require careful planning and consideration before roll out. Progent's Microsoft-authorized consultants can provide the skill necessary to deliver all the benefits of Office Communications Server throughout your whole corporation.

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Network Consultants for SharePoint
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Progent’s Microsoft-certified experts offer organizations of any size consulting, troubleshooting, and application development expertise for Microsoft SharePoint and SharePoint Online. SharePoint is an advanced collaboration platform that uses web-based technology for intelligently coordinating people, groups and data. Microsoft SharePoint provides a common location for your employees or customers to connect to, organize, distribute and manipulate relevant data, files, and software and to interact with other people. Microsoft SharePoint allows quicker and better decisions, more effective sharing across teams and more economical business processes. Windows SharePoint Services connect workers, customers, teams and projects with the knowledge they’ve created in a way that makes data easy to locate, download and re-use. Progent's certified SharePoint experts can help your organization to manage your existing SharePoint solution or upgrade to the current version of SharePoint.

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SharePoint Business Connectivity Services Configuration

Progent's Microsoft engineers offer affordable online support and programming services to assist you to design, deploy, administer, and troubleshoot Microsoft SharePoint 2010 environments that can involve web sites able to function as portals, extranets, document management applications, wikis, data marts, business analytics, enterprise-wide search, Visio-driven workflows, and other utilities to promote and enhance collaboration. Progent can help you combine SharePoint 2010 with Microsoft SQL Server and with other databases and with Microsoft's familiar office productivity applications like Office Excel, Word, Outlook, and Project. Progent can help you to migrate from previous releases of SharePoint or move a multi-vendor mix of web applications into a unified and easily managed SharePoint 2010 solution.