Enlarging your remote workforce can have a significant impact on IT architecture, security, and company processes. Progent has two decades of experience helping businesses of all sizes to plan, deploy, administer, tune, and debug IT environments that support at-home workers. Progent can help your Monterey organization to select the appropriate technologies and adhere to best practices in creating and operating a safe virtual office ecosystem for teleworkers that promotes teamwork and returns top business value. Progent can provide support services that go from on demand guidance for getting you past occasional IT bottlenecks to comprehensive project management or co-management to help you carry out business-critical initiatives.

Progent's consultants can help Monterey, California companies to succeed with any aspect of creating a high-functioning telecommuting ecosystem by delivering network infrastructure configuration services, VoIP PBX expertise, video conferencing integration, collaboration platform selection and deployment, public cloud connectivity, Call Desk augmentation, data security, backup/restore solutions, and streamlined management.

VoIP Solutions for Telecommuters
Extending the corporate PBX system to include remote users is vital to maintaining a productive at-home workforce. A broad range of cloud-centric IP voice products are popular with SMBs to server remote users. Many enterprises rely on Cisco's current or older platforms for VoIP management. Progent can assist organizations of all sizes to plan or tune a remote IP voice environment that provides the flexibility, transparency and security required for teleworkers. Progent's Cisco-certified CCIE Voice experts offer advanced support to assist organizations optimize their current Cisco VoIP systems to support a growing at-home workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM or CUCM) delivers high-end telephony features to devices such as IP phones, media processing products, VoIP gateways, and multimedia applications deployed across the network. Unified Communications Manager supports other combined media services like messaging, video conferencing, and customer interaction networks. For more information about Progent's Cisco Unified CM or CUCM expertise, see CUCM consulting services.
  • Cisco CallManager is Cisco's legacy call-processing agent and has been replaced by Cisco Unified CM or CUCM. Progent's consultants can help your company to maintain your existing CallManager environment or migrate efficiently to Cisco's modern IP telephony solutions. For details about Progent's support services for CallManager and Cisco's other older VoIP products, refer to Cisco CallManager expertise.
  • Cisco IP Gateways provide integration with public telephony networks and with clients operating beyond the corporate firewall such as at-home workers. Progent can provide consulting expertise for Cisco's earlier generation IP gateways including the UC520, UC540 and UC560 product lines as well as for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway integration expertise.
  • Other VoIP Platforms supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can assist you to expand your WAN architecture to support these solutions and provide on-demand deployment and troubleshooting services.

Contact Progent for Remote Workforce Expertise
To contact Progent about creating and maintaining a productive telecommuter solution for your Monterey, California company, phone 1-800-993-9400 or visit Contact Progent.