Fast and Affordable Online Support for Monterey California Computer Networks
For companies located in Monterey California, Progent provides remote help for information systems based on any combination of Microsoft Windows, Cisco, Apple macOS and OS X, or Linux platforms. Progent's Microsoft Premier consulting experts have provided online troubleshooting to businesses in all 50 states in the United States. (See testimonials from Progent's customers.) In addition, Progent can furnish the consultation services of Cisco CCIE-certified engineers to handle complex networking problems, plus the services of CISA and CISSP-certified security experts to help with advanced security design and diagnostic issues.
Progent's online support engineers offer excellent value because they have the real-world background and are equipped with the advanced technology needed to solve the majority of information system issues quickly. Efficient support lowers direct expenses since service calls use up fewer billable consulting minutes. Online support also avoids the expense of sending a consultant to your office. Your company saves additionally in incidental costs by reducing or avoiding system outages and associated losses resulting from business discontinuity, upset customers and vendors, unproductive employees, and distracted executives. Progent's advanced remote consulting experience is particularly important for businesses that rely on public clouds for critical infrastructure or applications like Azure, Office 365 Exchange Online, Amazon Web Service, Google Cloud, or where on-premises IT support may not be useful.
Progent's billing model for online help is designed to stretch your network support dollar. Progent bills on a per-minute basis for telephone-based consulting, so you are invoiced only for the support that you receive. Unlike many online support organizations, Progent asks for no initialization fee or minimum job duration. Progent's one-minute billing unit and clean policy for billing eliminate situations where fast solutions somehow end up as substantial tabs. Progent's penchant for dealing with technical issues efficiently means your business saves money.
Progent's Online Consulting and Technical Support Expertise
Over time, Progent has fine tuned a set of customized tools and field-proven methodologies which allow the highest level of effectiveness for online consulting and repair for information networks of any size. Progent provides safe VPN support for VPN gateways from multiple popular vendors such as Microsoft, Cisco, SonicWall and WatchGuard. Protected VPN access enables the engineers of Progent's Technical Response Center to communicate with your system remotely without violating network security.
Progent's powerful customer support reporting application includes thorough documentation of all support that Progent's customers have been provided. Progent's authorized service personnel have access to the records of support provided to each Progent customer by any Progent engineer. This history of anomalies and fixes is structured as an easily accessible proprietary knowledge base that allows Progent's online support experts to share their experiences company-wide to ensure that the quality of Progent's support grows daily. Progent's high-level certifications and close associations with key industry leaders such as Cisco and Microsoft open up additional extensive technical support knowledge bases and allow quick response from manufacturers' internal product engineers with the result that Progent's online service specialists are able to come up with optimal solutions quickly.
Online technical services offered by Progent to businesses in Monterey California include:
Authorized MS Windows Support
Progent's Microsoft-certified remote service engineers can provide network problem solving and consulting help for the complete line of Microsoft server platforms. Progent is a Microsoft Certified Partner and can offer your company the assistance of consulting engineers who can help you with a broad variety of platform support services including
Windows Server 2019 migration,
Windows Server 2016 integration for hybrid cloud systems, Windows Server 2012 R2 integration,
Windows Server 2008 migration,
MS Exchange Server 2019 deployment,
Microsoft Exchange 2016 planning and deployment, Microsoft Exchange 2013 consulting,
Exchange Server 2010 monitoring and support,
SharePoint 2019 planning and deployment, SharePoint 2016 migration consulting, Microsoft Teams migration expertise, Microsoft Skype for Business Server planning and deployment consulting, Microsoft Lync Server 2013 integration, and Microsoft Office Communications Server upgrade,
Forefront TMG management and ISA Server migration, Microsoft SQL Server 2019 migration consulting, MS SQL Server 2017 consulting, SQL Server 2016 integration and development and Microsoft SQL Server 2014 consulting,
Systems Center Operations Manager (SCOM) system monitoring,
Project Server planning,
Microsoft Office Access Development and Training,
SBS Server support, and
Windows 2012 R2 Essentials cloud integration.
Progent also offers a broad array of cost-effective PC desktop support services to assist your business to deploy, integrate, repair, and manage workstations and notebooks based on Microsoft Windows. Progent's desktop support services include providing Windows 10 integration help plus System Center 2012 Configuration Manager (SCCM 2012) planning and deployment, System Center 2016 Configuration Manager hybrid cloud integration, and Intune integration help to streamline the administration of your PCs and web-facing tablets and smartphones.
Talk to a Cisco Certified Internetwork Expert (CCIE) for High-level Infrastructure Problem Solving
The Cisco Certified Internetwork Expert (CCIE) certification is the premier accreditation for network professionals, and certifies an individual's networking knowledge at the expert level. Cisco-qualified CCIEs can deal with even the most stubborn issues occurring in network infrastructure planning, integration, administration, compliance, and repair. CCIEs work with the highest priority with Cisco's in-house product support engineers in analyzing problems with IOS Software network management utilities and developing workarounds or identifying software patches. Cisco CCIEs are an exceptional cost-effectiveness since their depth of expertise allows them to fix problems rapidly. In typical cases, less qualified engineers can wrestle for hours or days with identical tasks that a Cisco CCIE can dispose of in minutes. Progent's Cisco CCIE consultants can communicate with your computer system by means of sophisticated on-line troubleshooting tools in order to perform fast, safe, and economical analysis and remediation.
Santa Cruz-Monterey Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Santa Cruz and Monterey Counties.
Progent locations in Santa Cruz-Monterey Bay Area
Progent's CCIEs can provide assistance with the complete line of Cisco's industry-leading family of connectivity products by providing consulting services such as:
CISSP and ISSAP Premier System Security Engineers
Progent's qualified CISM, CISSP, and CISSP-ISSAP cybersecurity experts offer a variety of security solutions that can enhance the safety of your Microsoft Windows, Apple macOS and OS X, or Linux network against attacks or help you to recover rapidly following a damaging penetration. Security solutions offered by Progent cover thorough data security and compliance evaluation using utilities such as GFI LANguard Network Security Scanner, EEYE Vulnerability Scanner, and software from Metasploit and Hydra; rapid cleanup after virus and worm attacks; installing firewalls; establishing safe mechanisms for off-site and mobile access; guarding your email infrastructure against spam and DHA attacks; and managing round-the-clock network monitoring.
Hybrid Cloud Integration Solutions
Progent can provide advanced remote support to help organizations of all sizes connect their information networks with leading public clouds such as Azure and Amazon AWS. Progent can help you to plan and manage cost-effective ecosystems that support Windows and Linux systems and apps in both cloud-based solutions or in hybrid architectures that seamlessly combine on-premises IT assets along with public cloud services. To assist you to incorporate public cloud services with physical datacenters, Progent offers a range of cloud integration services such as Office 365 integration solutions with on-premises Exchange deployments,
Azure hybrid cloud design and deployment services, Amazon AWS hybrid cloud integration, Amazon Web Marketing Service (WMS) programming and debugging, and Google Cloud Platform (GCP) planning and integration consulting. Progent has more than 20 years of experience delivering high-level consulting support online, and Progent can make sure you complete your cloud integration initiatives quickly and affordably.
VMware Site Recovery Manager Consulting
VMware's Site Recovery Manager (SRM) is an extension to VMware vCenter that allows you to specify, automate and test a repeatable runbook for restoring services quickly following a breakdown. Site Recovery Manager provides centrally managed and automated recovery, application mobility, plus non-disruptive site relocation, failback and site re-protect. Site Recovery Manager also supports non-intrusive testing for disaster recovery, updates and fixes and can generate audit reports to verify complete service restoration, validate Service Level Agreements and prove DR compliance. Progent offers the support of a VCDX certified VMware Site Recovery Manager consultant to assist you to design, deploy, test and administer a DR system based on VMware Site Recovery Manager.
Progent's VMware vSphere experts offer extensive experience of VMware vCloud Director, vRealize Automation (vRA), vRealize Orchestrator (vRO) and vCloud Suite tools for administering private and public cloud and hybrid cloud solutions that deliver maximum availability, data security, and disaster recovery. Progent can also provide world-class VMware NSX consulting from a VCDX-NV certified network architect to help your organization to plan and deploy a completely virtualized Software Defined Data Center (SDDC) that can be provisioned or re-purposed instantly and managed with a high level of automation regardless of the physical components making up the basic IP network.
UNIX, Linux, Solaris, and macOS and OS X Support Services
Progent's UNIX, Linux experts and macOS and OS X technology specialists offer remote support services to address a wide spectrum of information technologies including network infrastructure, email solutions, system and operational security, plus UNIX and Windows integration. For server hardware economization and easy administration in networks that include Linux and Microsoft Windows, Progent offers VMware vSphere consulting and Citrix XenServer support. Progent can also help with transitioning from legacy systems to Windows or Linux-based solutions. Progent's group-based approach to resolving network problems promotes fast escalation, if necessary, to consultants with task-relevant expertise to tackle complex situations. This expedites repair of critical problems, minimizes network downtime, and lowers service costs.
Progent's UNIX/Linux support engineers can provide emergency online help diagnosing anomalies within UNIX/Linux systems powered by leading derivatives of UNIX such as:
Apple Mac OS X
IBM AIX OS
Silicon Graphics IRIX (SGI/IRIX)
ProSight Fixed-price Managed IT Services for Small and Mid-size Organizations
Progent provides a selection of affordable, fixed-price services designed to enable small and mid-size businesses to benefit from the same advanced IT solutions deployed by many of the world's top enterprises. The ProSight series of outsourced network management services covers all critical areas of modern networking such as email content filtering, behavioral-based threat defense, cloud-based backup/recovery, network infrastructure management, VM cloud hosting, and IT asset documentation management. ProSight managed services offered by Progent include:
ProSight Network Audits
- ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
ProSight Active Security Monitoring is an endpoint protection (EPP) solution that incorporates next generation behavior analysis technology to defend endpoint devices as well as physical and virtual servers against new malware attacks like ransomware and file-less exploits, which routinely evade traditional signature-matching anti-virus tools. ProSight ASM safeguards local and cloud-based resources and offers a single platform to automate the entire malware attack progression including filtering, infiltration detection, containment, remediation, and post-attack forensics. Top capabilities include single-click rollback with Windows Volume Shadow Copy Service and automatic system-wide immunization against new attacks. Find out more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense.
- ProSight Enhanced Security Protection (ESP): Endpoint Security and Exchange Filtering
Progent's ProSight Enhanced Security Protection services offer economical multi-layer security for physical servers and virtual machines, desktops, mobile devices, and Microsoft Exchange. ProSight ESP uses adaptive security and advanced machine learning for round-the-clock monitoring and reacting to cyber threats from all vectors. ProSight ESP delivers two-way firewall protection, intrusion alerts, device control, and web filtering through cutting-edge tools incorporated within a single agent managed from a unified control. Progent's security and virtualization experts can assist your business to design and configure a ProSight ESP environment that addresses your organization's specific requirements and that allows you prove compliance with legal and industry information protection regulations. Progent will assist you define and configure policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alerts that call for urgent attention. Progent can also help you to set up and test a backup and restore system such as ProSight Data Protection Services (DPS) so you can get back in business rapidly from a destructive security attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified endpoint security and Exchange filtering.
- ProSight Data Protection Services: Managed Backup and Disaster Recovery
ProSight Data Protection Services from Progent offer small and mid-sized businesses a low cost end-to-end solution for secure backup/disaster recovery. For a fixed monthly price, ProSight Data Protection Services automates and monitors your backup activities and enables fast restoration of critical files, applications and VMs that have become unavailable or damaged due to hardware breakdowns, software bugs, disasters, human error, or malware attacks such as ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware images/. Important data can be protected on the cloud, to a local device, or to both. Progent's cloud backup consultants can provide world-class expertise to configure ProSight DPS to be compliant with government and industry regulatory requirements such as HIPAA, FINRA, and PCI and, when needed, can help you to recover your critical information. Find out more about ProSight Data Protection Services Managed Cloud Backup and Recovery.
- ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
ProSight Email Guard is Progent's spam and virus filtering and email encryption service that uses the infrastructure of top information security vendors to provide centralized control and world-class security for your email traffic. The powerful structure of Email Guard managed service combines a Cloud Protection Layer with a local security gateway appliance to offer advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. The Cloud Protection Layer serves as a preliminary barricade and keeps most threats from reaching your network firewall. This decreases your vulnerability to external threats and conserves system bandwidth and storage. Email Guard's onsite gateway appliance provides a deeper layer of inspection for incoming email. For outbound email, the local security gateway offers AV and anti-spam filtering, protection against data leaks, and email encryption. The on-premises gateway can also assist Microsoft Exchange Server to monitor and protect internal email that stays within your security perimeter. For more information, visit ProSight Email Guard spam filtering and data leakage protection.
- ProSight WAN Watch: Infrastructure Remote Monitoring and Management
Progentís ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and inexpensive for small and mid-sized businesses to map, track, optimize and debug their networking hardware such as routers and switches, firewalls, and access points as well as servers, client computers and other networked devices. Using cutting-edge Remote Monitoring and Management (RMM) technology, WAN Watch ensures that network maps are always updated, captures and manages the configuration of almost all devices connected to your network, monitors performance, and generates notices when issues are detected. By automating complex management and troubleshooting activities, ProSight WAN Watch can knock hours off common chores like making network diagrams, expanding your network, finding devices that need critical updates, or isolating performance issues. Find out more about ProSight WAN Watch infrastructure management consulting.
- ProSight LAN Watch: Server and Desktop Monitoring
ProSight LAN Watch is Progentís server and desktop monitoring service that uses state-of-the-art remote monitoring and management (RMM) technology to keep your IT system running efficiently by checking the health of critical computers that power your business network. When ProSight LAN Watch detects an issue, an alert is transmitted immediately to your designated IT staff and your assigned Progent consultant so all potential issues can be addressed before they have a chance to impact productivity Find out more about ProSight LAN Watch server and desktop monitoring consulting.
- ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
With ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and applications hosted in a secure Tier III data center on a fast virtual host set up and maintained by Progent's IT support experts. With Progent's ProSight Virtual Hosting service model, the customer retains ownership of the data, the OS software, and the apps. Since the system is virtualized, it can be moved easily to a different hosting environment without a lengthy and difficult configuration process. With ProSight Virtual Hosting, you are not tied one hosting provider. Learn more about ProSight Virtual Hosting services.
- ProSight IT Asset Management: Infrastructure Documentation and Password Management
ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, update, find and safeguard information about your network infrastructure, procedures, business apps, and services. You can instantly find passwords or IP addresses and be alerted about impending expirations of SSL certificates ,domains or warranties. By updating and organizing your IT documentation, you can eliminate as much as half of time wasted searching for vital information about your IT network. ProSight IT Asset Management features a centralized repository for holding and collaborating on all documents required for managing your network infrastructure like recommended procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for gathering and relating IT data. Whether youíre making improvements, doing regular maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the knowledge you need the instant you need it. Find out more about ProSight IT Asset Management service.
Progent's ProSight Network Audits are a quick and low-cost way for small and medium-size businesses to obtain an unbiased evaluation of the health of their IT system. Powered by some of the top remote monitoring and management platforms available, and overseen by Progent's world-class team of IT professionals, ProSight Network Audits show you how closely the configuration of your core network devices conform to industry best practices. The Basic and Advanced options for ProSight Network Audit services are offered at a low, one-time cost and provide instant benefits such as a cleaner Active Directory environment. Both versions also come with a year of advanced remote network monitoring and management. Benefits can include lower-cost management, improved compliance with government and industry security regulations, higher utilization of IT assets, faster troubleshooting, more dependable backup and restore, and higher availability. See more information about ProSight Network Audits IT infrastructure assessment.
The ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report is an affordable service built around a brief discussion with a Progent information assurance expert. The fact-finding interview is intended to evaluate your organization's preparedness either to block or recover rapidly after an assault by a ransomware variant such as Ryuk, WannaCry, NotPetya, or Hermes. Progent will work with you personally to collect information about your current antivirus tools and backup platform, and Progent will then produce a written Basic Security and Best Practices Report describing how you can follow best practices to deploy a cost-effective security and backup environment that meets your company's requirements. For additional information, refer to Progent's ProSight Ransomware Preparedness Report.
Special Consulting Services Offered by Progent
Progent can provide the skills of world-class remote consulting experts for contract information technology programs. Billing charges for ongoing development or consulting projects are set according to the level of expertise of the engineers required. Progent's background in these important areas of computer technology enables customers to execute major initiatives within budget and on schedule. Progent's special remote engineering solutions include:
How Your Monterey Business Can Contact Progent's Remote Technical Support Professionals
Help Desk Support
Progent's Help Desk Call Center service offerings for companies with networks that incorporate Microsoft Windows, Cisco, macOS and OS X, UNIX, or Linux technology include full-service Help Desk Call Center services, shared Help Desk support services, and Helpdesk consulting.
Progent's Standard Help Desk Services offer smaller businesses a comprehensive service desk solution that handles all aspects of online Level 1 desktop technical support from service requests through trouble ticket generation, remote desktop control, status tracking, problem resolution, and management reports. Progent offers help desk services at a substantial discount off Progent's regular desktop service rates, and Progent offers the option of fast on-demand escalation to Level 2 and Level 3 experts to handle challenging issues.
Progentís Help Desk sharing services make it possible for your IT organization to share responsibilities for Help Desk support transparently between your IT team and Progent's large roster of certified technical support engineers and matter experts (SMEs). Progentís shared Help Desk service is a collaborative service desk solution based on the top professional services automation platform for managing end-user service requests, ticketing, responsibility, status tracking, and reporting.
Progent's Help Desk Call Center staff of seasoned information technology consultants provides your workers in Monterey California fast assistance from a reliable technical support resource with substantial background delivering telephone-based consulting and online repair service for networks powered by Windows, Cisco, Apple macOS and OS X, UNIX, or Linux components. Progent's charter is to earn the Help Desk the reputation as a significant enabler of business success, and Progent's intent is to fix and not merely report IT issues.
- Applications Services: Education, Development, and Problem Solving
Progent's Applications Experts Team provides phone-based advanced engineering expertise and education in key business application areas including Enterprise Requirements Planning, MRP, customizing accounting packages, and CRM. Progent also can deliver consulting, custom programming, and education for popular Microsoft applications including CRM, Microsoft Project, Office 365 Word, and Microsoft Office 365 Excel. To learn more information about Progent's expertise, programming, and education services, visit Progent's Applications Experts Team.
- Centralized and Automated Management of Hybrid Cloud Environments
Microsoft System Center 2016 centralizes and automates the management of hybrid cloud networks by offering comprehensive integration with Windows Server 2016 servers, Windows 10 clients; seamless management of mixed-OS networks that include Linux, Microsoft Hyper-V and VMware; and better public and private cloud support including tighter integration with Microsoft Intune for Apple iPhone and Google Android smartphone administration plus built-in integration with Microsoft Operations Management Suite (OSM) for cloud-based analytics. Progent's System Center 2016 consulting experts can provide advanced online and on-premises expertise for all components of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can help you to design and install a new implementation of System Center 2016, expand or optimize an existing one, migrate smoothly from an earlier version of System Center, or troubleshoot your System Center solution.
- Online Hybrid Network Monitoring Support
Progent offers businesses in Monterey California remote hybrid network monitoring and reporting by providing Microsoft System Center Operations Manager consulting services and Microsoft System Center 2012 Operations Manager (SCOM 2012) troubleshooting and support. Progent can configure SCOM to suit your business so that your network maintenance is proactive rather than reactive. By detecting emerging issues before they expand into crashes, proactive monitoring can ward off inconvenient and expensive network failures. Progent can also provide help with system monitoring utilities like Nagios and MRTG Graphical Traffic Load Monitor to diagnose UNIX, Linux, Solaris, or macOS and OS X systems, Windows systems, or environments based on a mix of platforms.
To get in touch with Progent about urgent remote support with Microsoft, Apple macOS and OS X, or Linux/UNIX networks, visit Progent's Nationwide Phone-Based Support, telephone 1-800-993-9400, or see Contact Progent.
For organizations and new ventures in Monterey California, Progent's phone-based network support engineers are ready to provide professional and cost-effective IT help the moment your business requires it. More than a decade of delivering remote tech support has led to Microsoft Partner status for Progent's consulting experts and has enabled Progent to develop high-end troubleshooting skills and to fine tune remote connectivity tools to solve IT problems rapidly while avoiding the cost and lost productivity that comes with in-person support visits.
Even if your Monterey company relies on a regular freelance consultant or maintains an in-house IT staff that can deal with common network issues, Progentís Microsoft and Cisco certified engineers can still provide an easy and seamless virtual expansion of your on-site resources for situations when your usual IT support personnel either don't have the bandwidth or the knowledge to fix sudden system emergencies or particularly complicated integration problems.
Benefits of Progent's IT Support for Companies in Monterey California
Progent's online support services enable your Monterey business to have the benefits of immediate, expert IT support without the expense of managing a full-time IT organization. Your information system will acquire greater strategic worth by being more reliable, productive, and secure. Advantages to your company include:
- Convenient virtual extension of your on-site support resources
For most companies in Monterey California, nearby computer service resources, whether made up of independent consultants or an in-house IT staff, can resolve the majority of technical issues. On the other hand, IT crises might strike when your regular support personnel are too busy or unavailable, and some trouble may be associated with IT products that is beyond the scope of your local support technicians. In these cases, Progent's on-call support professionals provide a convenient, quick, and economical solution to supplement your local help and to transfer valuable knowledge to increase your ability to resolve future issues locally.
- Less Dependence on Freelance Service Providers
For network support, smaller businesses often depend on individual freelance consultants. Although independent service people have smaller overhead than larger support organizations and can often charge lower rates, they are often overbooked, making it impossible to respond rapidly to crisis situations. If a freelance service provider is busy with another customer, ill, on vacation, or in class, the absence of fallback personnel may require your company to go without help during an emergency. As your business grows, network unavailability and problems with critical software become more costly. The money you thought you were conserving on a freelancer can be consumed fast by reduced productivity. Progent offers an on-call source of reserve service expertise to insure your network remains available.
- Build a Solid Basis for Smooth Expansion
Organizations often start with an IT system implemented on a shoestring budget. Lacking a robust framework, slap-dash repairs can get thrown on top of a shaky foundation. When a network grows, reliability and expandability issues can impede the productivity of the organization. These poorly built systems require careful assessment, smart long-term planning, and broad-based technical expertise to upgrade to a system architecture able to provide the solid foundation to handle critical business requirements and facilitate downstream growth.
- Work with Solution Providers Instead of Technology Resellers
Smaller organizations require advice and technical education to negotiate an ever more complicated maze of product alternatives available for accelerating business success and improving productivity. Businesses hardly need a computer engineer who is attempting to resell a specific vendor's products. Network support and product selling can result in a situation where the recommended
solution is built around a predetermined technology instead of the genuine requirements of a client. Progent eliminates these conflicts of interest by offering only services rather than products. This enables Progent to match IT consulting with the best interests of clients.
What Makes Progent Different from Other Support Organizations?
Progent is a Microsoft Certified Partner consulting company and Progent's number of employees, depth of IT background, fine tuned remote support tools, and understanding of corporate IT enable companies to avoid the limitations of excessive dependence on smaller service firms, independent freelance service providers, or limited internal resources.
Progent stands out by providing:
How Does Our Company Start Receiving Remote Network Help from Progent?
- Certified Knowledge of Microsoft's Entire Line of Server Platforms
Progent can provide in-depth support for Microsoftís leading server products with services that include Microsoft Windows Server 2019 migration services, Windows Server 2016 hybrid cloud solutions, Windows 2012 R2 Server planning and deployment consulting, Windows Server 2008 R2 support, Microsoft Windows 2003 upgrades, MS Exchange 2019 integration, Microsoft Exchange 2016 migration, Microsoft Exchange 2013 integration, Exchange Server 2010 maintenance, Microsoft Exchange Server 2007 and Microsoft Exchange Server 2003 moves, plus MS SQL Server 2019 hybrid integration expertise, Microsoft SQL Server 2017 migration, Microsoft SQL Server 2016 integration and development, SQL Server 2014 consulting support, and SQL Server 2012 maintenance.
- Value Pricing
Progent's pricing policy is to bill for online support and on-site visits by the minute. As a result, you are invoiced just for delivered services. Progent does not demand a higher rate for after-hours or emergency service, and inside California or in regions where Progent offers on-premises service, Progent does not bill for travel except for urgent calls where on-site time is less than 4 hours. In addition, Progent imposes no minimum fee and requires no monthly commitment for support services delivered during normal business hours. Many service organizations impose large minimum fees or charge for every quarter hour or longer. Progent's fine granularity avoids big bills for fast fixes so you will not be tempted to allow less critical problems to stay unaddressed.
- Knowledge Transfer
Progent practices knowledge transfer from Progent's consultants to customers. By educating clients to resolve technical issues that are within their comfort zone, Progent can focus on providing hard-to-find skills where Progent faces little competition. Companies who utilize familiar freelance service providers or who employ internal IT personnel benefit when Progent transfers knowledge about critical technology and proven processes to make their networks more robust, protected, and efficient.
- Automated Network Monitoring with Microsoft Operations Manager
Progent is one of the few consulting companies to offer 24x7 system monitoring services based on MS Operations Manager. MS Operations Manager causes your computer maintenance to be proactive instead of reactive. By uncovering possible problems before they result in lost productivity, system monitoring can keep your IT network from stressful and expensive availability losses.
To initiate Progent's online help services or to learn more about Progent's online support programs, call Progent at 1-866-PROGENT (866-776-4368) or see Contact Progent. If you have an urgent need for network help, visit Immediate Online Support.