Cisco Technology Remote and Onsite Computer Network Support Services
Monterrey Business Information Network Systems
For companies of any size in Monterrey Nuevo León, Progent can provide convenient, quick, and affordable contact with CCIE-Premier engineers. CCIEs are top-level networking professionals who achieve this elite certification only after strenuous examinations administered by Cisco. CCIE-certified consultants can handle the most complex issues surrounding network interfacing, troubleshooting, and configuration. Progent’s CCIEs work directly with Cisco's in-house engineers in identifying anomalies with Cisco IOS or Cisco NX-OS utilities and developing workarounds or obtaining software updates to fix problems. A Cisco certified CCIE can isolate the cause of network problems whether from network appliances or software.
Progent can provide fast remote contact with a CCIE expert so your company has the opportunity to get timely help for complicated network problems that are impacting productivity but are beyond the scope of your local IT support resources. Progent's CCIE-Certified network experts can connect to your network via advanced remote support utilities that allow them to provide rapid and low-cost analysis and repair of serious network issues.
Progent's CCIE Support Services
The vast majority of CCIEs work for big corporations or nationwide ISPs, and consequently their services are not easily accessible to the general public. Progent is among the few support firms to make CCIEs accessible to support small and medium sized businesses. Also, Progent can provide quick contact with a CCIE remotely so that you can receive immediate support for urgent network issues that are hurting business productivity. To find out how to get in touch with a Progent CCIE for immediate assistance with your IT infrastructure, go to remote network assistance.
Monterrey Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the Monterrey Metro Area.
| City | Address | Phone | Link |
| Monterrey | Calle Washington 1400, Centro Monterrey, N.L. 64000 Mexico |
+52 81 4770 4497 | Monterrey Network Support Services |
Cisco's extensive selection of new and vintage networking appliances supported by Progent includes ASA 5500 Series Security Appliances and PIX 500 Firewalls, Catalyst Firewall Services Module, secure high-speed and IS routers, Aironet and Meraki wireless access points, Meraki cloud-managed Wi-Fi APs and switches, Voice over IP (VoIP) phones and systems, Catalyst and Nexus series switches, plus data protection and Virtual Private Network technology. With the resources of one of the largest groups of Cisco-premier CCIE experts of any independent consulting firm, Progent has priority access to Cisco's engineering experts and Cisco's advanced learning tools to keep at the leading edge of connectivity technology.
Patch Management for Cisco Network Devices
Software update management is a critical and complicated process. Prompt and correctly managed updating maximizes cybersecurity, compliance, availability, and functionality. Haphazard patch management can cause security gaps, compatibility problems, sluggish or erratic performance, unnecessary offline stretches, or unavailability of key functions. Patching entails more than occasional updates of operating systems and apps for servers and user machines. Firmware updates can be as essential for network infrastructure appliances like switches, firewalls, and Wi-Fi access points.
Progent has provided high-end help for Cisco networking appliances for more than two decades and Progent's support services for patch management provide organizations of all sizes a flexible and cost-effective solution for assessing, validating, scheduling, implementing, and tracking software and firmware updates to your ever-evolving IT system. To find out about Progent's service options for firmware update management, check out Progent's patch management solutions.
To learn more about Progent's online and on-premises support for Cisco technology, choose a subject:
Progent also offers a wide range of IT consulting services in vital practice areas to assist businesses to convert Cisco networking technology into a cohesive IT system that delivers strategic value. Some of the services offered by Progent's experts are project management support, VMware vSphere and vCloud deployment, VMware Site Recovery Manager business continuity consulting, VMware NSX network virtualization architecture and integration, Microsoft Windows Server 2019 migration consulting, Microsoft Windows Server 2016 hybrid cloud/on-premises solutions, Windows Hyper-V consulting, disaster recovery planning and testing, Windows Server 2012 R2 configuration, network security compliance scanning, database administration and database development expertise, and part-time Chief Information Officer consulting services.
Progent can also assist your IT team you to design, deploy, administer and troubleshoot enterprise hybrid cloud solutions that incorporate physical and cloud infrastructure and that utilize Cisco networking technology. (Find out about Progent's Microsoft Azure enterprise hybrid cloud solutions, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud Platform (GCP) planning and integration consulting.)
By providing an efficient full-service resource for network generalists and specialists, Progent can tailor timely, affordable, and thorough IT solutions that meet the specific requirements of companies in Monterrey Nuevo León.
An index of content::
Urgent WatchGuard Firebox T15 Firewall Forensics Services
24/7 WatchGuard Firebox T70 Firewall Network Consultant
Progent offers support services for WatchGuard Firewall/VPN security gateways including the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard professionals can help you select, configure, and manage a WatchGuard Firewall/VPN appliance that fits your network security needs and budget. Progent can assist you to maintain legacy WatchGuard firewall appliances or upgrade smoothly to current WatchGuard firewall solutions.
Project Server 2013 Design and Installation
Microsoft Certified Partner Project Server Programming Firms
Progent's Microsoft consultants offer advanced expertise in implementing, managing and debugging any edition of Microsoft Project, Project Server, and Microsoft Project Online and can provide a broad variety of affordable remote consulting services following proven best practices to assist businesses of all sizes to receive all the advantages of this powerful platform. Services offered by Progent include solution planning, software configuration and upgrades, setting up secure file and status sharing among onsite and offsite users, network infrastructure optimization, and customized webinar training.
ProSight Windows Desktop Management Setup and Support
ProSight Remote Monitoring and Reporting Computer Consulting
ProSight LAN Watch is Progent’s server and desktop remote monitoring service that incorporates advanced remote monitoring and management (RMM) technology to help keep your IT system running at peak levels by checking the health of critical devices that power your information system. When ProSight LAN Watch detects a problem, an alarm is transmitted automatically to your designated IT personnel and your assigned Progent consultant so any looming problems can be resolved before they have a chance to disrupt productivity.
24x7 Microsoft On-site Technical Support Exchange 2003
Biggest Exchange 2003 Consulting Services
Progent's expert consultants can help you design and implement a smooth in-place Exchange Server 2003 upgrade strategy that minimizes productivity disruption, simplifies ongoing service demands, and makes your Microsoft Exchange Server 2003 easy to manage. For complicated multiple server or multi-location upgrades, Progent offers the background to finish your project rapidly and economically. Progent's Exchange Server 2003 help, repair, and design services include expertise with the integration of third-party add-ons to Microsoft Exchange 2003 Server that are in keeping with your business needs.
Extended Helpdesk Online Support
Supplemental Service Desk Technical Support Services
Progent’s Co-managed Help Desk service allows your IT organization to share the load for Help Desk services transparently between your in-house IT staff and Progent's nationwide pool of seasoned technical support engineers and subject matter experts. Progent’s Help Desk Co-management service is an advanced support solution built around the leading shared professional services automation (PSA) tool for handling end-user service requests, ticketing, ownership, progress tracking, and reporting.
ProSight Remote IT Management Engineers
Small Business Managed Services Specialist
Progent's ProSight family of managed services are intended to provide organizations who have small internal network administration and support teams with low-cost help from enterprise-class management tools and consulting experts. Advantages of the ProSight line of managed services include fixed network maintenance expenses, automation of routine management processes, ongoing adoption of new information technology, smooth migration from older systems to current solutions, improved fit between information technology with business goals, guidance from veteran network experts, and allowing management to concentrate on business issues rather than fast-evolving computer technology.
Services Citrix XenDesktop
Citrix XenDesktop desktop virtualization Consultancy
For desktop and application virtualization, Progent offers the support of a Citrix XenDesktop expert who can help your company to design a XenDesktop environment that improves the strategic impact of your IT network; integrate XenDesktop software with your servers, end-user devices, and peripherals; migrate your older virtual desktop software to current versions of XenDesktop; and deliver advanced online troubleshooting. Progent can also instruct your network managers to follow best practices to manage your XenDesktop solution efficiently.
Solaris Online On-site Technical Support
Linux Online Consultancy
Progent provides nationwide online technical support and troubleshooting services for businesses who run UNIX, Linux, or Sun Solaris networks or whose IT systems feature a combination of UNIX/Linux and Microsoft products. Remote IT help provides optimum return for your IT budget by protecting user efficiency and shortening the time billed for computer analysis and repair. Sophisticated remote access utilities and skilled service specialists and engineers combine to enable Progent to solve most network problems without squandering time and expense by going to your location. In the vast majority of cases your IT problems can be remediated over the phone or via a mix of telephone support and online access. Progent can make available Cisco CCIE infrastructure experts and CISA certified security specialists to assist with the most difficult system issues.
Professional Automated Desktop Management
Remote Server Management Remote Consulting
ProSight LAN Watch is Progent’s server and endpoint monitoring managed service that uses state-of-the-art remote monitoring and management (RMM) technology to help keep your network operating efficiently by tracking the state of critical devices that power your network environment. When ProSight LAN Watch uncovers an issue, an alarm is sent immediately to your designated IT staff and your assigned Progent consultant so that all potential issues can be resolved before they can impact productivity.
Check Point Power-1 Firewall Protecting
Check Point 15000 Firewalls Security Audits
Progent's Check Point firewall consultants can help you plan, deploy, and administer firewall solutions built around Check Point NGFW security gateways and Check Point's subscription-based security services. Progent can also assist you support legacy Check Point firewall models or migrate efficiently to Check Point's next-generation firewalls.
Amazon MWS integration training Design Firms
Integration Companies Amazon Marketplace Web Service development training
Amazon Marketplace Web Service (Amazon MWS) is an integrated collection of APIs that enables Amazon sellers to improve the efficiency of their operations by automating crucial sales functions such as listings, orders, payments, fulfillment, and finances. By tapping into Amazon's extensive online selling environment and automating their sales, vendors can broaden their reach, reduce their cost of sales, improve response time to customers, and add to their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can collaborate with your development team and provide programming, workflow integration, project management support, and training so you can shorten development time and costs and get to market quickly.
Network Engineer Microsoft Windows 2000
Windows Server 2000 Upgrade Consultants
Progent's certified Windows 2000 consulting staff can help you enhance the capability of your existing Windows 2K Servers and can streamline system administration, offer tech support and troubleshooting, and strengthen security. Progent can also show you how to design, rationalize, and implement a strategy to migrate from Windows Server 2K to Microsoft Windows Server 2003. Progent is experienced in setting up pilot installations to reduce the obstacles involved with moving to Windows 2003 Server by identifying possible hardware and application compatibility issues.
Cisco VoIP Phones and Cisco Unity Support
Cisco VoIP Phones and CallManager Technical Support
Progent's Cisco CCIE-certified networking experts can provide advanced support for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can assist you to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and design UCS server high availability systems.
Emergency Case Study Proxim Tsunami Wireless
Wireless Integration Case Studies
Progent provided a wireless integration solution that allowed a school to improve productivity and eliminate the ongoing costs of a dedicated link. Progent recommended a Proxim Tsunami wireless 60Mbps bridge. The low-cost building-to-building Proxim wireless bridge is designed for connecting separate locations as far as 2.5 miles apart and can extend to even longer ranges. This wireless alternative offered better bandwidth and reliability than simply amplifying the 802.11b wireless connection, and because it utilizes the 5.8Ghz band it provided immunity to local interference.
24-7 Technology Professional Dynamics GP Development
Dynamics GP Development Engineer
Progent's seasoned application designers and programmers can assist your company to build enhancements to Microsoft GP that support the unique requirement of your business without losing the benefits of seamless Windows integration and connectivity. Progent can also provide expertise with a range of development tools that can be used to build integrations with Microsoft GP. These tools include Dexterity, Modifier, Visual Studio for Microsoft Dynamics GP, Extender, eConnect, Web Services for Dynamics GP, Integration Manager and ODBC.
Microsoft Office Network Design and Consulting
Network Help Microsoft
Progent’s IT outsourcing packages provide budget-friendly network support for small businesses. Whether it involves designing system architecture, setting up an internal Help Desk or using an outside one, deploying an updated email platform, monitoring your network, or creating an on-line business solution, outsourcing your IT engineering services can contain expenses and minimize uncertainties, permitting IT service expenses to increase in a more moderate and controlled fashion than is feasible by building up a large, all-purpose in-house IT staff. Progent’s Outsourcing White Paper and datasheets explain how Progent can enable you to build a protected and highly available network foundation for your vital business software powered by Microsoft Windows such as Microsoft Office XP, Office 2003, and Office 2000.
SCDPM 2016 Computer Consultant
Microsoft Certified Expert Data Protection Manager 2016 RCT Consultants
Microsoft System Center 2016 Data Protection Manager provides near-continuous backup and simplified restore functions for Microsoft networks. Data Protection Manager 2016 offers application-sensitive backup for key platforms such as Microsoft SQL Server, Exchange Server and SharePoint Server, protects Windows and Linux VMs, supports VMs running on Windows Hyper-V and VMware, and integrates seamlessly with Azure for easy-to-manage cloud-based backup and recovery. Progent's Microsoft-certified consultants can help businesses of any size to plan, implement, manage, and repair a multi-site backup/restore solution powered by System Center 2016 Data Protection Manager. Progent can assist you to migrate from a previous release of Data Protection Manager or from an outdated solution, and Progent can tune your SCDPM 2016 environment for on local, colocated, cloud-based or hybrid deployment models. Progent can provide remote or onsite support and can provide occasional expertise to help you through technical bottlenecks or deliver end-to-end project management services to help you finish your Data Protection Manager 2016 initiative on schedule and within your budget.
MCSE Expert Certified Windows Server 2012R2 Active Directory Consultant Services
Windows Server 2012 R2 Storage Spaces Consulting
Progent's certified professionals can help you to assess the advantages of Microsoft Windows Server 2012 R2 for your company, create test systems and migration plans, optimize your network infrastructure for on-premises, multi-site, private or public cloud-based, and hybrid environments, train your IT support team, create an enterprise-wide security plan, automate IT management, help with application development, and generate and validate a disaster recovery/business continuity plan.
Small Office Technical Support Outsource
Small Business Network Recovery
Progent provides the help of Microsoft and Cisco-Premier IT support experts to show clients affordable ways to help companies optimize the value of Microsoft and Cisco products. For networks that span from remote offices to nationwide corporations, Progent's network consultants can show you how to enhance your information system's e-mail infrastructure, security, reliability, performance, and IT management.
Microsoft Windows 2003 Network Consulting
Windows 2003 Server Support Services
Progent's certified Windows Server 2003 engineers offer network support and expert consulting services for the entire line of Microsoft .NET Enterprise Servers, Windows 2003 Server, and Windows 2000 Server. Progent's Windows 2003 upgrade, integration, administration, and maintenance services include network design, deployment, project management, on-site and remote network support and troubleshooting, Call Center outsourcing, CISM-certified security consulting, comprehensive outsourcing, and expert co-sourcing.
UNIX Technology Professional
UNIX Specialist
If your office computer system combines Sun Solaris platforms with Windows, Progent can help you to incorporate your IT resources into a unified network that permits all your operating systems to run side by side for easy administration, seamless dataflow, high availability, enhanced throughput, and tight security. Progent's Sun Solaris and Microsoft Windows integration support offerings include IT architecture configuration and service, support for Windows services for UNIX, remote server monitoring and management, online network help and repair, in-person technical support, and Help Desk support.
Online Support Citrix VHD desktops
virtual application delivery Engineer
For Windows desktop virtualization, Progent offers the expertise of a Citrix XenDesktop expert who can assist your company to plan a XenDesktop solution that maximizes the strategic impact of your IT system; configure XenDesktop software with your physical and virtual servers, end-user devices, and printers; upgrade your existing virtual desktop software to the latest releases of XenDesktop; and deliver comprehensive remote technical support. Progent can also train your IT staff to follow best practices to maintain XenDesktop effectively.
Computer Consulting Cisco Virtual Private Network
Biggest Support Remote Access
Progent’s Cisco Security/VPN professionals and CCIE and CCNP certified support staff can help your small or mid-size company deploy and support Cisco’s security and Virtual Private Network technology such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network solutions include both off-site access and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN solutions are easy to manage and offer the flexibility to evolve with your growing business requirements. Progent’s Cisco-Premier network consultants support Cisco’s comprehensive family of hardware and software targeted at preventing information pilfering, virus and worm outbreaks, Denial of Service attacks, and other security risks to your network. Progent can show you how to deploy Cisco technology to achieve safe connectivity, intrusion protection, and full Identity services based on Cisco ACS using RADIUS security and TACACS to create a central user access control framework for user certification, authorization, and tracking from an easy-to-use Web interface.
Windows 8.1 Wireless Troubleshooting
Windows 8.1 Client Hyper-V Onsite and Remote Support
Windows 8.1 is engineered to run on computers ranging from smart phones and tablets to engineering workstations. A wealth of innovative features, including touch screen support and iconic tile user interface, provide a wide range of benefits for companies who know how to put them to work. Progent's Microsoft-certified experts can assist bring your organization up to speed with Microsoft Windows 8.1 and show you how to gain maximum competitive advantage from the operating system's various new and enhanced technologies.
Unified Contact center Remote Troubleshooting
Cisco Jabber Online Support
Cisco Unified Communications Manager, previously known as CallManager, is the center of Cisco's collaboration solution. Unified Communications Manager and Unified CM Express (CME) offer a location-independent IP-PBX by integrating with unified messaging applications such as Cisco Unified CM IM and Presence Service with Jabber support, Unity Connection for voicemail, Cisco Unified Mobility for Single Number Reach, and Unified Contact Center Enterprise (UCCE) for building a highly automated customer contact solution. Progent's Cisco-certified network consultants offer effective and budget-friendly remote and onsite expertise to assist businesses of all sizes to build and maintain Unified CM deployments by providing Cisco Unified Communications Manager configuration and troubleshooting services that deliver maximum productivity. Progent's consultants can assist with any facet of Unified CM support and troubleshooting in areas such as integrating Voice over IP phones and Video phones, designing dial plans, configuring SIP trunking and PSTN support, installing ISR G2 routers with CUBE support, creating Cisco UCS server clustering solutions for survivability, performance tuning, and integration with Exchange Server and Skype for Business.
Specialist Azure hybrid cloud integration
Microsoft Azure AD configuration Contract Programming
Progent's consultants can help you with every aspect of Azure cloud migration including requirements definition, readiness evaluation, solution design, pilot testing, implementation, automated administration, performance tuning, license controls, disaster recovery strategies, security planning, and regulatory compliance validation. Progent can assist your IT staff to configure and debug firewall appliances and VPN connections so your users can securely access to Azure services, and Progent's Microsoft-certified consultants can help you set up key Microsoft platforms to run in Azure including Microsoft Windows Server, Exchange Server, SQL Server and Skype for Business. Progent can also help your organization to create a hybrid cloud environment that seamlessly integrates physical datacenters with Azure-based resources.
Remote Management Consultants
24-7 Consultants American Megatrends MegaRAC
Remote server management cards offer IT administrators full control over a server without the need for an on-site visit. Using remote server management cards, all console screen information plus keyboard and mouse operations are exported to a remote session to a support expert who can be located anywhere in the world. Progent's Microsoft and Cisco authorized engineers can assist you to design, implement, and support a fault-tolerant company network that incorporates remote server management cards and Progent can use these remote management cards to provide low-cost remote technical help. Progent has experience with a variety of remote management cards including Aten IP9001 remote management cards, American Megatrends remote server management cards, Dell remote server management cards, HP Lights-Out remote management cards, and Peppercon eRIC remote management cards.
Troubleshooting Internet Security and Acceleration Server
Professionals Internet Security and Acceleration Server
Progent's Microsoft-certified Internet Security and Acceleration Server consulting experts have extensive experience developing corporate security solutions for information systems with multiple sites, mobile users, and line-of-business web-based applications. A Progent ISA 2004 Firewall engineer can help your small company design and deploy a configuration of Microsoft ISA Server 2004 that supports your IT protection requirements without restricting your network.
Cloud Protection for Email Consult
ProSight Email Zero Hour Protection Engineer
Progent's ProSight Email Guard solution uses the services and infrastructure of top data security vendors to provide centralized control and comprehensive protection for your inbound and outbound email. The hybrid structure of Email Guard combines a Cloud Protection Layer with a local security gateway device to offer advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne threats. The cloud filter acts as a first line of defense and blocks the vast majority of unwanted email from making it to your security perimeter. This reduces your exposure to inbound attacks and saves network bandwidth and storage. ProSight Email Guard's onsite gateway device provides a deeper layer of analysis for incoming email. For outgoing email, the on-premises security gateway offers anti-virus and anti-spam filtering, DLP, and email encryption. The onsite security gateway can also assist Microsoft Exchange Server to monitor and protect internal email traffic that stays within your corporate firewall.
Network Security Evaluation Engineers
Consult Cybersecurity Vulnerability Assessment
Progent offers special network security service bundles designed to provide larger institutions an independent and thorough security assessment from a team of certified security engineers. All Progent's security assessment bundles incorporate a suite of procedures including network scans from within and from outside your network firewall, expert interpretation of captured data by accredited security consultants, creation of a report documenting the findings, plus an interactive concise executive outbrief and an in-depth live review for internal IT engineers.
Citrix Stage Manager Technology Professional
Citrix for Hyper-V Consulting
Progent's Citrix-certified experts can help your organization to evaluate the business value of the various editions of Essentials for Hyper-V, assist you to integrate Citrix management utilities in your Hyper-V environment, and show you how to deploy Citrix Essentials to enhance the performance, uptime, consistency, and recoverability of your virtual environment while lowering the cost of resources and operations and streamlining administrative tasks.
24x7x365 Hybrid Exchange Online and Exchange on-premises Consultant
Office 365 integration with on-premises environments Troubleshooting
Microsoft supports seamless hybrid ecosystems that combine Office 365 Exchange Online and on-premises Exchange systems. This permits you to have specific Exchange mailboxes hosted on your on-premises datacenter or private cloud and other mailboxes resident on Office 365. Progent's Microsoft-certified Exchange consultants can assist you with any phase of planning, integrating and debugging your hybrid Office 365 Exchange Online solution. Progent's Exchange consultants can provide as-needed support to help you through challenging technical issues and also can provide comprehensive project management outsourcing or co-sourcing to make sure your hybrid Office 365 solution is completed on time and within budget.
24 Hour Consultant Windows Server 2012R2 Active Directory
Microsoft Windows Server 2012R2 Integration Support
Progent's Microsoft-certified professionals can assist you to assess the business value of Windows Server 2012 R2 for your company, create test systems and migration plans, tune your network for on-premises, multi-location, cloud-based, and hybrid datacenters, train your IT management team, develop an enterprise-wide security strategy, streamline IT administration, help with creating applications, and generate and test a disaster recovery/business continuity plan.
Award Winning Solaris Engineers
Solaris Computer Network Consulting
Progent's UNIX platform support services offer small companies and developers help with administering and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-powered technology. Progent offers your organization access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISM certification. This broad range of expertise provides you with a convenient single source to help you build and manage a protected and reliable mixed-platform network and communications environment that allows UNIX and Microsoft coexistence by combining Windows with major versions of UNIX including Apple macOS and OS X, Solaris, IBM AIX, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO UNIX and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms such as RedHat Linux, SuSE, Debian-GNU and Slackware.
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