Immediate Online Troubleshooting for Monterrey Nuevo León Information Networks
Fast Phone Support for Monterrey NetworksFor companies located in Monterrey Nuevo León, Progent provides online help for computer systems based on any mix of Microsoft, Cisco, Apple macOS and OS X, or Linux platforms. Progent's Microsoft Premier engineers have delivered remote troubleshooting to businesses in every state in the United States. (Refer to recommendations from Progent's customers.) Progent also offers the consultation services of Cisco CCIE-qualified network specialists to handle complex infrastructure issues, plus the services of CISA and CISSP-accredited security consultants to help with high-level security design and troubleshooting issues.

Progent's remote technical support experts provide excellent value because they have the practical experience and have access to the sophisticated tools required to resolve most information system problems rapidly. Efficient support lowers immediate expenses because solutions use up minimal chargeable minutes. Remote help also eliminates the expense of sending a consultant to your location. Your company saves even more in indirect costs by reducing or eliminating system outages and related losses resulting from business discontinuity, upset clients, idle employees, and de-focused executives. Progent's advanced remote consulting experience is particularly helpful for businesses that rely on public clouds for vital network infrastructure or applications such as Microsoft Azure, Exchange Online, Amazon AWA, Google Cloud, or where on-premises support may not be an alternative.

Progent's billing model for online support is designed to stretch your IT service investment. Progent charges by the minute for phone consulting, so you owe exclusively for the support that you receive. In contrast to many remote service firms, Progent requires no initialization charge or minimum payments. Progent's one-minute granularity and simple policy for billing avoid situations where speedy. minor repairs somehow end up as substantial invoices. Progent's penchant for dealing with problems efficiently means your business saves money.

Progent's Remote Consulting and Troubleshooting Services
Over time, Progent has refined a set of customized technologies and proven processes which ensure the maximum level of efficiency for online technical support and repair for IT systems of any size. Progent provides safe VPN support for gateways from a variety of leading sources such as Microsoft, Cisco, SonicWall and Checkpoint. Protected VPN technology allows the experts of Progent's remote service group to connect to your computer system without breaching corporate security.

Progent's powerful service database system stores detailed documentation for the service that Progent's clients have been provided. Progent's team service personnel have the benefit of the records of services delivered to each Progent client by every Progent engineer. This archive of trouble tickets and repairs is structured as a conveniently exploitable support knowledge base that allows Progent's remote technical engineers to communicate their experiences company-wide to ensure that the efficiency of Progent's support services improves over time. Progent's advanced accreditations and working associations with key technology companies including Cisco and Microsoft make available other vast technical knowledge bases and allow fast response from vendors' in-house engineering staff with the result that Progent's remote consulting experts can find optimal resolutions quickly.

Online support services offered by Progent to clients in Monterrey Nuevo León include:

Progent's ProSight Flat-rate Managed Services for Small and Medium Size Organizations
Progent offers a family of budget-friendly, fixed-price services intended to allow small and medium-size businesses to benefit from the same best-of-breed IT solutions deployed by some of the world's top corporations. The ProSight line of network management outsourcing services covers all critical aspects of modern networking including email content filtering, threat defense based on machine leaning, cloud-based backup and disaster recovery, network infrastructure management, VM hosting, and IT asset documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) service that incorporates cutting edge behavior analysis tools to defend endpoints as well as physical and virtual servers against modern malware assaults such as ransomware and file-less exploits, which routinely get by traditional signature-matching anti-virus products. ProSight ASM protects local and cloud-based resources and provides a single platform to manage the entire malware attack progression including protection, infiltration detection, containment, cleanup, and post-attack forensics. Key features include one-click rollback with Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against newly discovered attacks. Learn more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection: Physical and Virtual Endpoint Protection and Microsoft Exchange Email Filtering
    ProSight Enhanced Security Protection managed services deliver ultra-affordable multi-layer protection for physical and virtual servers, desktops, smartphones, and Exchange email. ProSight ESP utilizes contextual security and advanced machine learning for continuously monitoring and responding to security assaults from all vectors. ProSight ESP offers two-way firewall protection, intrusion alerts, endpoint control, and web filtering through cutting-edge technologies incorporated within a single agent managed from a unified console. Progent's data protection and virtualization consultants can help your business to design and implement a ProSight ESP deployment that addresses your organization's specific requirements and that helps you achieve and demonstrate compliance with legal and industry data protection standards. Progent will help you specify and implement policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alerts that require immediate attention. Progent's consultants can also help you to install and verify a backup and disaster recovery solution like ProSight Data Protection Services so you can get back in business rapidly from a destructive cyber attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint security and Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services from Progent provide small and medium-sized businesses an affordable and fully managed solution for secure backup/disaster recovery. Available at a low monthly price, ProSight DPS automates your backup activities and enables rapid restoration of critical files, applications and virtual machines that have become unavailable or corrupted as a result of component failures, software bugs, natural disasters, human mistakes, or malicious attacks such as ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware images/. Critical data can be protected on the cloud, to an on-promises device, or mirrored to both. Progent's cloud backup specialists can deliver world-class support to set up ProSight DPS to be compliant with government and industry regulatory requirements such as HIPAA, FIRPA, and PCI and, when necessary, can help you to restore your critical data. Learn more about ProSight Data Protection Services Managed Backup.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering and email encryption service that uses the technology of leading information security vendors to provide centralized management and world-class security for your email traffic. The powerful structure of Email Guard integrates cloud-based filtering with an on-premises security gateway device to offer advanced defense against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-based malware. The cloud filter acts as a first line of defense and blocks most unwanted email from reaching your network firewall. This decreases your vulnerability to external threats and saves network bandwidth and storage space. Email Guard's onsite security gateway appliance adds a deeper layer of analysis for inbound email. For outgoing email, the local security gateway provides AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The onsite gateway can also assist Exchange Server to track and protect internal email that originates and ends inside your security perimeter. For more information, see ProSight Email Guard spam and content filtering.

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is a network infrastructure management service that makes it simple and affordable for smaller businesses to map out, track, reconfigure and troubleshoot their networking hardware like routers and switches, firewalls, and load balancers plus servers, printers, endpoints and other networked devices. Using cutting-edge RMM technology, ProSight WAN Watch makes sure that network maps are kept current, captures and manages the configuration information of almost all devices connected to your network, monitors performance, and sends alerts when potential issues are discovered. By automating complex network management activities, ProSight WAN Watch can cut hours off ordinary tasks like making network diagrams, expanding your network, locating devices that need important updates, or resolving performance problems. Find out more details about ProSight WAN Watch infrastructure monitoring and management consulting.

  • ProSight LAN Watch: Server and Desktop Monitoring
    ProSight LAN Watch is Progent’s server and desktop remote monitoring service that uses advanced remote monitoring and management (RMM) technology to help keep your IT system operating efficiently by checking the state of vital assets that power your business network. When ProSight LAN Watch detects an issue, an alert is transmitted automatically to your specified IT management staff and your Progent engineering consultant so any looming issues can be addressed before they have a chance to disrupt productivity Learn more details about ProSight LAN Watch server and desktop monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size business can have its key servers and apps hosted in a secure fault tolerant data center on a high-performance virtual host configured and maintained by Progent's IT support experts. With the ProSight Virtual Hosting model, the customer owns the data, the operating system software, and the applications. Because the environment is virtualized, it can be moved immediately to a different hosting solution without a time-consuming and difficult reinstallation process. With ProSight Virtual Hosting, you are not locked into one hosting provider. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management Services
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, maintain, retrieve and protect data about your IT infrastructure, processes, business apps, and services. You can instantly locate passwords or serial numbers and be warned automatically about impending expirations of SSL certificates ,domains or warranties. By updating and organizing your IT documentation, you can eliminate up to 50% of time thrown away looking for critical information about your IT network. ProSight IT Asset Management includes a common repository for holding and sharing all documents related to managing your business network like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports advanced automation for gathering and relating IT data. Whether you’re planning enhancements, performing maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the data you need the instant you need it. Find out more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and low-cost way for small and mid-size businesses to obtain an unbiased assessment of the overall health of their IT system. Powered by some of the top remote monitoring and management tools available, and supervised by Progent's certified team of IT professionals, ProSight Network Audits help you see how well the configuration of your essential network assets adhere to industry best practices. The Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and deliver immediate ROI like a more manageable Active Directory environment. Both versions also include a year of state-of-the-art remote network monitoring and management (RMM). Benefits can include simpler management, improved compliance with information security requirements, higher utilization of network assets, quicker problem resolution, more reliable backup and recovery, and increased uptime. Read more about Progent's ProSight Network Audits IT infrastructure assessment.

The ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report service is an affordable service based on a brief discussion with a Progent information assurance expert. The fact-finding interview is intended to help evaluate your company's ability either to block or recover rapidly following an assault by a ransomware strain like Ryuk, WannaCry, MongoLock, or Hermes. Progent will work with you personally to collect information concerning your current antivirus tools and backup platform, and Progent will then produce a custom Basic Security and Best Practices Report describing how you can follow industry best practices to create a cost-effective AV and backup environment that aligns with your company's requirements. For more information, visit Progent's ProSight Ransomware Preparedness Report Service.

Additional Support Services Available from Progent
Progent offers the skills of world-class online consulting professionals for contract information technology programs. Progent's charges for longer-term development or consulting projects are determined according to the qualifications of the engineers involved. Progent's experience with these special fields of information technology enables customers to execute critical projects within budget and on time. Progent's special online consulting solutions include:

  • Call Center Support
    Progent's Call Center service options for companies with environments that incorporate Windows, Cisco, Apple macOS and OS X, or UNIX/Linux technology include comprehensive Help Desk services, shared Help Desk support services, and Helpdesk consulting. Progent's Standard Help Desk Services offer small businesses an end-to-end solution that handles all aspects of online desktop support from initial requests through ticketing, remote desktop control, status tracking, problem resolution, and reporting. Progent offers call desk services at a significant discount from Progent's normal desktop service rates, and Progent can provide the option of fast as-needed escalation to subject matter experts to resolve the most problems.

    Progent’s Help Desk sharing services make it possible for your business to share responsibilities for Help Desk services transparently between your IT staff and Progent's large roster of seasoned technical support technicians and matter experts (SMEs). Progent’s Co-managed Help Desk service is an advanced service desk solution based on the leading PSA tool for managing end-user service requests, ticketing, responsibility, status tracking, and reporting.

    Progent's Call Center staff of experienced network professionals offers your customers in Monterrey Nuevo León rapid assistance from a large technical support group with extensive experience providing phone consulting and online troubleshooting for IT systems that incorporate Windows, Cisco, Apple macOS and OS X, UNIX, or Linux products. Progent's charter is to earn the Call Center perception as a key driver of business efficiency, and Progent's intent is to solve and not just document IT problems.

  • Applications Services: Education, Programming, and Problem Solving
    Progent's Applications Experts Group offers online and in-depth consulting expertise and training in specific application fields that include ERP, Manufacturing Requirements Planning, customizing accounting packages, and Customer Relationship Management. Progent also offers consulting expertise, custom programming, and training for popular Microsoft business applications including Microsoft CRM, Office Project, Office 365 Word, and Office 365 Excel. To find out additional information on Progent's consulting, programming, and training services, go to Progent's Applications Experts Group.

  • Centralized and Streamlined Administration of Hybrid Cloud Networks
    System Center 2016 centralizes and automates the management of hybrid cloud networks by offering advanced integration with Windows Server 2016, Windows 10; cohesive management of multi-OS environments that incorporate Linux, Hyper-V and VMware; and better public and private cloud support including closer integration with Microsoft Intune for Apple iPhone and Android smartphone management plus built-in integration with Microsoft Operations Management Suite (OSM) for cloud-based analytics and reporting. Progent's System Center 2016 consulting experts can provide advanced remote and on-premises expertise for all components of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can assist organizations of any size to design and install a new deployment of Microsoft System Center 2016, expand or optimize your current one, migrate smoothly from a prior release of System Center, or troubleshoot your System Center environment.

  • Online IT Infrastructure Monitoring and Reporting Services
    Progent can deliver businesses in Monterrey Nuevo León remote IT infrastructure monitoring by providing Microsoft System Center 2016 Operations Manager consulting and System Center 2012 Operations Manager (SCOM 2012) troubleshooting and support. Progent can configure SCOM to suit your environment so that your network support is proactive rather than reactive. By spotting emerging issues before they result in crashes, automated monitoring can minimize inconvenient and costly service failures. Progent can also utilize system monitoring utilities like Nagios and MRTG Graphical Traffic Load Monitor to troubleshoot UNIX/Linux, Solaris, or macOS and OS X environments, Microsoft environments, or networks based on multiple OS platforms.
How Your Monterrey Company Can Contact Progent's Online Support Experts
To get in touch with Progent about urgent online support with Microsoft, macOS and OS X, or Linux computer systems, go to Progent's Emergency Online Help, phone 1-800-993-9400, or visit Contact Progent. For offices and new ventures in Monterrey Nuevo León, Progent's phone-based computer support specialists can provide professional and affordable system support the instant your business needs it. More than 15 years of delivering online technical assistance has earned Microsoft Partner certification for Progent's consultants and has helped Progent to develop world-class troubleshooting capability and to refine online connectivity tools to repair computer problems quickly while eliminating the expense and lost time that comes with on-site service calls.

Even if your Monterrey organization relies on a local independent support technician or employs a full time IT staff that know how to deal with ordinary network issues, Progent’s Microsoft certified engineers can provide an easy and transparent remote extension of your local resources for situations when your regular IT support personnel either don't have the availability or the knowledge to fix unexpected system emergencies or especially tough integration problems.

Features of Progent's Online Computer Support for Monterrey Nuevo León
Progent's phone support, Internet-based troubleshooting, network security consulting, and system administration services offer businesses in Monterrey Nuevo León the greatest leverage for your IT budget. Whether you need occasional phone help and remote network repair or ongoing Help Desk call center support and network administration, Progent's professionals can provide your organization world class network support while allowing you to eliminate the cost and administration overhead of carrying a full-service in-house IT staff. Highlights of Progent's National Remote Support services include:

What Makes Progent Unique from Other Support Firms?
Progent is a Microsoft Certified Partner support firm and Progent's staff size, range of IT experience, fine tuned remote support software, and familiarity with corporate IT allow businesses to avoid the limitations associated with excessive dependence on smaller service organizations, independent freelance consultants, or over-stretched internal IT help.

Progent adds value by offering:

  • Proven Methodology
    Progent’s staff of Microsoft and Cisco Certified consultants average longer than ten years of hands-on professional background, in the trenches of network service, performing a wide variety of IT tasks for a large mix of businesses. Every Progent consultant shares a proven collection of personal best practices which are incorporated into company-wide best practices training that Progent instills in its support personnel. This means that you get not just world-class IT skills, but also a support engineer with field-tested approaches for applying computer knowledge to repair real-world IT problems quickly.

  • Value Pricing
    Progent's pricing model is to charge for remote support and in-person help by the minute. As a result, you owe exclusively for delivered support. Progent does not demand a more expensive rate for off-hours or urgent service, and inside California or in regions where Progent provides on-premises support, Progent does not bill for travel except for emergency support where on-site time is less than 4 hours. Also, Progent imposes no minimum fee and requires no monthly commitment for support services delivered during regular business hours. Many support organizations demand substantial minimum payments or charge for every fifteen minutes or longer. Progent's one-minute granularity eliminates big bills for fast solutions so you won't be tempted to allow minor problems to stay unaddressed.

  • Full Documentation of IT Services
    Progent has created a sophisticated support reporting system that records and organizes complete documentation for all billed services. Unlike many independent consultants or local service organizations who offer minimal documentation or specifics of services done, every service delivered by Progent is tracked by comprehensive documentation. Every Progent staff member has use of the service reports transmitted by each consultant to each customer. The practice of detailing and organizing service activity allows more efficient support and eliminates a variety of typical problems such as when a service customer is virtually held captive to a consultant who won’t release vital service information.

  • 24x7 Server Monitoring with MS Operations Manager
    Progent is one of the few consulting firms to offer round-the-clock system tracking services based on MS System Center Operations Manager. MS System Center Operations Manager causes your computer maintenance to be proactive instead of reactive. By anticipating possible issues before they result in downtime, system monitoring can keep your IT network from stressful and expensive service losses.
How Does Our Company Begin Receiving Remote Computer Help from Progent?
To get started with Progent's Nationwide Remote Support offerings or to find out more about Progent's phone support programs, contact Progent at 1-866-PROGENT (866-776-4368) or refer to Contact Progent. If you have an urgent requirement for IT support, visit Immediate Online Support.



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    Microsoft Office for Mac allows Apple Macintosh users to receive the benefits of the world's most familiar office productivity programs. Progent's Apple-certified Mac experts can help you configure Microsoft Office for Macintosh on a multi-vendor network combining Apple OS X and Windows-powered computers so that Mac users can access the latest capabilities of Microsoft Word, Excel, PowerPoint and Entourage in order to share data and system resources with co-workers who use Windows. Progent's consultants have experience with both Apple Macintosh and Windows platforms and can support networks that combine Apple Macintosh with Windows systems with complete resource sharing, or networks which intentionally limit collaboration between Apple Mac and Windows users.

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    Progent's application experts can provide in-depth support, custom programming, deployment assistance, and webinar classes for leading business applications that address vital areas including ERP and MRP, financials, business analytics, web application design, and the Microsoft Office suite of business productivity solutions. As a Microsoft Partner with years of background providing advanced consulting services online, Progent can assist small businesses anywhere in the U.S. to save the time and fees associated with travel and on-premises activity without compromising the high quality of technical support.

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    Progent can provide the services of CISM Certified security professionals. The Certified Information Security Manager (CISM) organization defines the core capabilities and worldwide standards of skill that information security professionals are expected to master. It gives executive management the assurance that consultants who have qualified for their CISM certification have the background and knowledge to deliver effective security management and support services.

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    Progent's Microsoft-certified consultants can help you to support System Center 2007 Configuration Manager to simplify administration, improve security, and boost productivity by ensuring that critical applications stay current, managing licensing, and reporting resource usage profiles to help you make informed buying decisions. When you are ready to upgrade your SCCM 2007 change management ecosystem, Progent can help you to plan and carry out an efficient migration to SCCM 2012.

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    Progent's Cisco-certified wireless networking consulting experts can help businesses of any size to design, deploy, administer and repair Cisco Aironet Wi-Fi AP environments to provide the throughput, range, capacity, expandability, security and ease of management needed for transparent connectivity between Wi-Fi and wired network infrastructure. Progent can provide affordable online and onsite support for both legacy and new-generation 802.11ac Aironet APs and Progent can help you plan and maintain wireless solutions that include indoor and outdoor Aironet Wi-Fi access points.

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    Progent is among the most expert information technology support firms for integrating email and messaging solutions powered by Microsoft Exchange 2000 Server. Progent specializes in helping small companies derive all the benefits of Exchange Server 2000 for common situations including updating from Exchange 5.5, migration from an ISP-managed or POP3 e-mail environment, and using managed services for your Microsoft Exchange 2000 support.

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    Progent's UNIX family support services offer small businesses and developers assistance with managing and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-based networks. Progent can give your business access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This broad range of experience offers you a convenient single source to help you create and manage a secure and robust cross-platform network and communications environment that allows UNIX and Microsoft coexistence by integrating Windows with popular variants of UNIX including macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.

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    The Helpdesk service delivery model used by Progent's Technical Response Center gives small organizations an affordable alternative to dependence on freelance service individuals by offering broad expertise accessible to numerous engineering groups, optional 24x7 availability of emergency help, fast escalation to appropriate experts for solving the most difficult problems, service consistency and reliability, quick follow through enforced by veteran support managers, a variety of easy-to-use mechanisms for requesting service jobs, plus a high level of progress transparency enabled by trouble ticket updates and accessible via a web-based portal.

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    Progent's Microsoft-certified consultants offer online or onsite support to assist organizations of any size to plan, implement, administer, and repair a backup/restore system based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent can help you to migrate from earlier versions of SCDPM or from another backup/recovery system, and Progent can integrate your Data Protection Manager deployment for on premises, cloud, or hybrid datacenters. Progent can provide as-needed help for resolving especially challenging problems, or comprehensive project management services. Progent's consultants can also assist you to incorporate SCDPM 2012 into an enterprise-class disaster recovery plan.

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    Progent’s Wireless Site Survey helps you to design and install an 802.11a/b/g/n or 802.11ac (Wi-Fi) wireless network customized for your environment, offering you a wireless solution that has the coverage, performance, capacity, Quality of Service, data protection, and hand-off capability your company needs. Progent's Wireless Site Survey services are available either as an economical online service or as a more detailed onsite service.

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    Progent’s Wireless Consulting Services offer a convenient, economical option for companies of any size to integrate, manage, monitor and repair cutting edge wireless network technology. For 802.11n and the latest 802.11ac wireless environments, Progent can show you how to design and deploy appliances such as Cisco's Aironet and Meraki wireless access points and wireless controllers. For wireless email and web-based applications, Progent can help with Apple iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.

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    Progent's Microsoft certified consultants can help you define and implement an efficient in-place Microsoft Exchange 2007 upgrade strategy that avoids network downtime, simplifies ongoing support requirements, and makes your Microsoft Exchange 2007 Server easy to administer. For complicated multi-server or multi-location migrations, Progent has the knowledge and experience to finish your move quickly and affordably. Progent's Microsoft Exchange Server 2007 help, repair, and design services include assistance with the configuration of third-party add-ons to Microsoft Exchange 2007 Server and the creation of unified messaging solutions powered by Microsoft Exchange 2007 Server.

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    Progent believes that a carefully designed and implemented network can be a crucial piece for accelerating any company's growth, and we apply this credo in our own network environment. Progent has built a zero-downtime virtual office infrastructure that allows Progent's in-house consultants and certified contractors to offer fast and efficient service, cooperate easily on challenging projects, and gain from career and private growth by being a member of a dynamic business ethos of personal drive and freedom.

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    Progent can provide cost-effective online consulting to help businesses of any size to integrate Amazon AWS cloud services such as Amazon EC2 for virtual machine hosting, Amazon S3 for expandable cloud storage, and Amazon Glacier for low-cost archival storage. Progent can assist you with every phase of Amazon AWS integration including requirements analysis, readiness evaluation, architectural design, testing, configuration, administration, performance optimization, software license management, backup/restore solutions, and security strategies. Progent can provide advanced expertise with firewall configuration and VPN access and can help you create cloud-based or hybrid cloud ecosystems that efficiently integrate Amazon AWS cloud services. Progent offers as-needed support to assist you to resolve technical roadblocks or Progent can provide comprehensive project management outsourcing to help you migrate to the Amazon AWS platform on time and on budget.

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    Progent's certified consultants can assist you to pilot Windows 7 to verify application and driver compatibility and to check its performance and reliability working in your environment. Progent's consultants can also show you how to estimate the potential business benefits of adopting Windows 7. If Microsoft Windows 7 fits your business, Progent can help you to design and implement a non-disruptive migration to Microsoft Windows 7 from a your current version of Windows.

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    Progent's Microsoft-certified Windows Server 2000 experts can provide network help and IT consulting services for the entire line of .NET Servers, Windows Server 2000, and Windows 2003 Server. Progent's Microsoft Windows Server 2000 configuration, update, and troubleshooting offerings include system planning, deployment, project management, on-site and remote support, Call Center outsourcing, professional security consulting, turn-key outsourcing, and cost-effective co-sourcing.

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    Progent’s Wireless Site Survey makes it easy to plan and implement a WiFi network customized for your facilities, offering your business a wireless solution that has the coverage, speed, load-handling capability, Quality of Service, data protection, and roaming ability your business needs. Progent's Wireless Site Survey services are offered either as an affordable online service or as a more detailed onsite service.

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    Secure Application Publishing with Internet Security and Acceleration Server 2006 provides greater control over intranet resources while enabling increased efficiency by making these applications available to legitimate remote users. Internet Security and Acceleration Server can guard corporate applications, services, and data across all network layers with stateful packet inspection and comprehensive publishing wizards. Progent's Microsoft-certified ISA Server experts can help you design, deploy, set up, and maintain Internet Security and Acceleration Server on your system so your business benefits from a highly functional and affordable balance of protection, productivity, and performance.

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    Progent can provide comprehensive online support for all technical areas common to today’s small business information networks and offers an array of strategic, on-demand support services including a temporary Chief Information Officer to provide senior-level IT design and negotiating skills, a Technical Response Center for help desk support, proactive remote monitoring, spam and email-borne virus filtering as an outside-the-firewall service, best-practices project management help for critical projects such as site moves orOS migrations, connectivity consultants for designing fast and robust network infrastructure, security specialists to ensure information protection and compliance, disaster recovery experts to help design business continuity strategies, and software developers to write, enhance, or troubleshoot mission-critical applications.

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  • Windows 2008 R2 Consultant Services Windows Server 2008 Active Directory Technical Support
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