Consulting and Technical Support for BlackBerry Environments
RIM BlackBerry Support ServicesBlackBerry wireless smartphones were at one time one of the most successful solutions for maintaining mobile access to messaging, calendars, web-based applications, and other vital business information. Progent offers Montgomery, Alabama companies support from BlackBerry-qualified professionals who can assist companies to manage existing BlackBerry deployments or migrate efficiently to a current smartphone platform.

As the complexity of small company IT technology has expanded, and as the demand for enterprise-class security, dependability, and recoverability has grown to be the norm for businesses of any size, effective integration and support of BlackBerry solutions has become increasingly difficult. To deal with areas like security, disaster recovery, and synchronization of BlackBerry PDAs with diverse email servers and shared databases, small organizations often turn to outside support firms who specialize in BlackBerry integration and maintenance.

Progent can provide the expertise of BlackBerry-qualified engineers who can help small organizations to plan, administer, and repair BlackBerry-based solutions economically and efficiently, dispensing with the necessity for an internal BlackBerry solutions expert and reducing the expense and stress of supporting mobile work groups. Progent's BlackBerry specialists have in-depth experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISA and GIAC-certified security professionals. This range of experience, coupled with Progent's efficient online support capabilities, gives small businesses an economical solution for incorporating RIM BlackBerry technology productively into their IT network.

Progent's experts can help your company with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 configuration and Microsoft Exchange Server setup so that your database and messaging infrastructure function optimally with BlackBerry Enterprise Server. Progent can also help you to upgrade from older releases of BlackBerry and Microsoft software, configure easy-to-use administration tools to help you track and control BlackBerry devices throughout your company, define security policies that are right for your company, customize mobile software, and make sure that your IT network infrastructure is properly configured to handle your BlackBerry clients. In addition, Progent's disaster recovery specialists can help make sure that your BlackBerry data is incorporated in your regular backup processes in order that it can be restored rapidly and safely.

Technical Support for BlackBerry Enterprise Server (BES)
RIM's high-end solution for administering large groups of BlackBerry wireless handsets is the BlackBerry Enterprise Server (BES). This sophisticated tool allows Exchange, IBM Lotus Domino, or Novell GroupWise users to send and receive emails that stay encrypted during wireless transit to provide optimum security. BlackBerry Enterprise Server also streamlines a broad variety of critical administrative tasks ranging from BlackBerry setup and updates to mobile security and high availability.

BlackBerry Enterprise Server Troubleshooting Support

Progent's BlackBerry-certified engineers can assist you to use BlackBerry BES Server to do routine jobs like:

  • Deploy and manage applications
  • Plan smartphone, application, and IT policy updates
  • Upgrade BlackBerry smartphone software remotely
  • Control client settings with BES Server's extensive selection of policies

Progent's BlackBerry-qualified consultants can also assist your company to utilize BlackBerry BES Server to perform key procedures not available with the entry-level BlackBerry Enterprise Server Express. These tasks include:

  • Configure and manage BlackBerry's high-availability architecture using virtual servers
  • Deploy BlackBerry devices wirelessly
  • Establish specialized administration roles
  • Monitor and report on the health of your solution

Progent's Online BlackBerry-Qualified Support is Fast and Affordable
For businesses in Montgomery, Alabama who require fast and affordable access to a qualified BlackBerry support professional, Progent delivers efficient remote assistance from a seasoned network support team who have provided network solutions to organizations in each state in the country. (See Progent's client testimonials.)

Online support avoids travel costs and enables specialists to solve problems rapidly, allowing you to reduce lost productivity. Progent's BlackBerry consultants have earned accreditations in all BlackBerry technologies and can provide professional support in fields such as fixing synchronization issues, configuring BlackBerry Enterprise Server, and designing a protected, high-availability system infrastructure for BlackBerry users. Certifications earned and practice areas mastered by Progent's BlackBerry experts include:

BlackBerry Certified Support Specialist
Blackberry ConsultingProgent's BlackBerry Certified Support Specialist can help you to carry out common technical operations such as setting up BlackBerry smartphones and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, selecting account configurations, setting up messaging filters, editing user accounts, update BlackBerry smartphones, sending service books, and installing BlackBerry Desktop Manager to work with your corporate email software. Progent's seasoned service professionals can in addition assist your business to troubleshoot a wide array of issues concerning synchronization, handset detection, email consistency, web browsing, wireless connections, Instant Messaging, PC software configuration, and Desktop Redirector.

As a top innovator in delivering nationwide remote support for small company IT networks, Progent can provide responsive and affordable contact with a BlackBerry Certified Support Specialist. Progent's remote support skills keeps your mobile support costs at a minimum and, by solving issues quickly, maximizes the efficiency of your BlackBerry clients.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer HelpProgent offers the services of a BlackBerry Certified Solution Designer to assist you to plan, deploy, validate, repair, and produce documentation for a mobile wireless solution built on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's world-class engineering support services for BlackBerry include business and technology requirements analysis, system architecture, deployment strategy and implementation, performance optimization, configuration of a fault-tolerant architecture, information backup and business recovery planning, and security infrastructure engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to define your technical goals and to create a wireless solution that meets your information technology budget and supports your business strategy. Progent can clarify the impact of your organizational policies on the design of a BlackBerry Enterprise Solution, assess your existing network architecture's suitability to accommodate a BlackBerry Enterprise Server, help your organization to decide which administration approach and physical components meet your requirements, and analyze your messaging system configuration. Progent can also explain the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Exchange Server have on one another so you can make informed choices about alternatives for software versions, server hardware and mass storage, network architecture, and application set up.

To optimize system security, Progent's BlackBerry consultant can help you to select and enable sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and CISM-certified security specialists to run company-wide security vulnerability and compliance testing and suggest improvements to account for your BlackBerry solution.

Contact Progent for Assistance from a BlackBerry-Certified Professional
To ask Progent about consulting assistance for BlackBerry mobile wireless solutions, call 1-800-993-9400 or refer to Contact Progent.
















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