Consulting Support for BlackBerry Environments
BlackBerry ConsultantsBlackBerry mobile smartphones were once one of the most popular solutions for maintaining location-independent connectivity to messaging, scheduling, web-based applications, and other critical business data. Progent can provide Montgomery, Alabama companies support from BlackBerry-certified experts who can assist businesses to maintain existing BlackBerry environments or transition efficiently to a current mobile solution.

As the complexity of small business IT technology has increased, and as the need for enterprise-class security, dependability, and disaster recovery has grown to be the norm for organizations regardless of size, effective deployment and maintenance of BlackBerry technology has become increasingly challenging. To handle issues such as security, business continuity, and synchronization of BlackBerry handhelds with a variety of email servers and company databases, small businesses often resort to outside support professionals who specialize in RIM BlackBerry integration and troubleshooting.

Progent can provide the services of BlackBerry-qualified engineers who can assist small organizations to plan, administer, and troubleshoot BlackBerry solutions economically and effectively, doing away with the necessity for an in-house BlackBerry technology expert and reducing the cost and stress of supporting wireless workers. Progent's BlackBerry technology engineers have extensive backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and GIAC-certified network security professionals. This breadth of experience, coupled with Progent's efficient remote support model, provides small businesses a budget-friendly solution for incorporating RIM BlackBerry products seamlessly into their business information network.

Progent's engineers can assist your company with SQL Server 2016 integration and development support, Microsoft SQL 2014 configuration and Exchange setup so that your database and email infrastructure function optimally with BlackBerry BES Server. Progent can also help you to migrate from previous editions of BlackBerry and Microsoft technology, configure easy-to-use administration utilities to enable you to monitor and control BlackBerry smartphones across your company, define security policies that make sense for your business, develop custom wireless applications, and ensure that your network architecture is properly designed to handle your BlackBerry clients. Also, Progent's business continuity specialists can help ensure that your BlackBerry information is included in your regular backup procedures so that it can be recovered quickly and thoroughly.

Consulting Support Services for BlackBerry Enterprise Server
RIM's high-end solution for administering large collections of BlackBerry smartphones is the BlackBerry Enterprise Server (BES). This powerful tool enables Microsoft Exchange Server, Lotus, or Groupwise clients to transmit and receive messages that stay encrypted during wireless transit to ensure maximum security. BlackBerry Enterprise Server also streamlines a broad variety of key administrative jobs ranging from smartphone configuration and updates to mobile security and fault tolerance.

BlackBerry BES Server Troubleshooting Help

Progent's BlackBerry-qualified engineers can show you how to use RIM BlackBerry BES Server to perform basic jobs like:

  • Deploy and manage applications
  • Plan smartphone, application, and policy updates
  • Update BlackBerry device software wirelessly
  • Manage user configurations with BlackBerry's vast library of policies

Progent's BlackBerry-certified engineers can also help you to use BlackBerry Enterprise Server to implement important tasks not available with the less advanced BlackBerry Enterprise Server Express. These procedures include:

  • Configure and support BlackBerry's fault-tolerant infrastructure based on VMware
  • Install BlackBerry smartphones wirelessly
  • Set specialized administration roles
  • Monitor and analyze the health of your system

Expert RIM BlackBerry Technical Services Offered Remotely from Progent
Progent's authorized RIM BlackBerry engineers are accessible by phone to deliver expert assistance to businesses in the Montgomery region or anywhere in the state of Alabama. Progent's experienced online technical support team has helped businesses solve network problems and cut support costs in each state in the country and built a large base of loyal customers. (Refer to Progent's client testimonials.)

Progent offers remote assistance for a wide selection of technologies related to BlackBerry products such as synchronization, configuration with Microsoft Exchange, setting up BlackBerry BES Server, and strengthening wireless security. Important RIM BlackBerry credentials awarded to Progent's support professionals include:

BlackBerry Certified Support Specialist
RIM BlackBerry Support ServicesA Progent BlackBerry Certified Support Specialist can assist your business to carry out basic technical functions such as setting up BlackBerry handsets and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, choosing account settings, launching e-mail filters and auto-signature, editing user accounts, upgrading BlackBerry smartphones, sending service books, and installing BlackBerry Desktop Manager to work with your corporate email solution. Progent's certified service professionals can also assist your business to troubleshoot a broad array of issues associated with synchronization, device recognition, messaging reconciliation, web browsing, wireless connectivity, IM, workstation application configuration, and BlackBerry Desktop Redirector.

As a leader in providing nationwide online consulting services for small business networks, Progent can provide quick and affordable access to a BlackBerry Certified Support Specialist. Progent's remote technical support expertise keeps your wireless support costs low and, by solving issues quickly, optimizes the efficiency of your BlackBerry users.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level knowledge for deploying, administering, monitoring, and troubleshooting one or multiple BlackBerry Enterprise Servers in an email system powered by Microsoft Exchange. Progent's BlackBerry-certified engineer offers expertise in key areas related to BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, database structure, Microsoft Outlook, firewalls, proxy servers, DMZ, and network policies. Progent can show you how to install and remove BlackBerry smartphone users on Exchange Server and Microsoft Active Directory, set up, monitor, and administer BlackBerry BES Server, administer BlackBerry devices and client accounts, back up and manage storage groups, configure permissions, set up the MDS and Instant Messaging, deploy push and pull access control lists, control Microsoft Exchange data flow, generate, edit, and apply wireless LAN and Virtual Private Network configurations, set up SNMP traps, and generate management reports based on SNMP data.

Progent's BlackBerry expert can help you with your BlackBerry technology in a variety of settings that can include Microsoft Windows 2K, 2003 or 2008 platforms, Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to utilize utilities such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and SNMP.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer ExpertsProgent offers the services of a BlackBerry Certified Solution Designer to help you to design, deploy, validate, troubleshoot, and document a mobile wireless environment based upon the combination of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's world-class consulting support services for BlackBerry include business and technology requirements assessment, solution architecture, installation strategy and execution, performance optimization, design of a fault-tolerant environment, data backup and disaster recovery consulting, and system-wide security design.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your operational goals and to create a wireless solution that fits within your information technology budget and aligns with your business plans. Progent can explain the implications of your organizational processes on the design of a BlackBerry Enterprise Solution, assess your existing network architecture's ability to support a BlackBerry BES Server, assist your organization to determine which management model and physical components match your needs, and analyze your email and messaging system configuration. Progent can also help you understand the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on each other so you can arrive at smart decisions about options for software editions, processors and mass storage, network topology, and application set up.

To maximize system security, Progent's BlackBerry-certified consultant can assist your company to choose and configure appropriate security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and CISM-certified security specialists to perform company-wide security vulnerability and compliance validation and recommend improvements to account for your BlackBerry solution.

Call or Email Progent to Get Assistance from a BlackBerry-Certified Consultant
In order to ask Progent about consulting help for BlackBerry mobile wireless solutions, call 1-800-993-9400 or see Contact Progent.