Consulting Support Services for BlackBerry Environments
BlackBerry Support ServicesBlackBerry wireless PDAs were at one time one of the most popular solutions for achieving mobile connectivity to email, scheduling, web programs, and other vital business data. Progent offers Montgomery, Alabama businesses the expertise of BlackBerry-certified experts who can assist companies to maintain their BlackBerry environments or transition smoothly to a modern smartphone solution.

As the sophistication of small business networks has expanded, and as the need for world-class security, dependability, and recoverability has grown to be the norm for organizations of any size, successful integration and support of RIM BlackBerry technology has become increasingly difficult. To handle issues such as data protection, disaster recovery, and synchronization of BlackBerry PDAs with diverse messaging servers and corporate databases, small businesses frequently resort to outside support firms who offer expertise in RIM BlackBerry integration and troubleshooting.

Progent offers the services of BlackBerry-premier engineers who can assist small organizations to design, manage, and troubleshoot BlackBerry-based solutions economically and efficiently, dispensing with the necessity for an in-house BlackBerry technology specialist and reducing the cost and hassle of maintaining wireless work groups. Progent's BlackBerry engineers have extensive experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISA and GIAC-certified network security specialists. This breadth of knowledge, combined with Progent's proven online support model, gives small businesses an economical alternative for incorporating RIM BlackBerry technology seamlessly into their information system.

Progent's engineers can assist your business with SQL Server 2016 integration support, Microsoft SQL 2014 configuration and Exchange Server setup so that your database and messaging systems work efficiently with BlackBerry Enterprise Server. Progent can also assist you to upgrade from older releases of BlackBerry and Microsoft software, configure easy-to-use management tools to help you monitor and support BlackBerry devices throughout your business, define security policies that make sense for your business, customize mobile software, and make sure that your IT network architecture is appropriately configured to accommodate your BlackBerry clients. In addition, Progent's business continuity consultants can help ensure that your BlackBerry data is incorporated in your scheduled backup procedures so that it can be recovered quickly and safely.

Technical Support for BlackBerry Enterprise Server (BES)
BlackBerry BES Server simplifies management and support of BlackBerry devices, offering a centralized solution for controlling critical tasks such as device deployment, updates, and deactivation and also providing a strong infrastructure for data protection and high availability. BlackBerry Enterprise Server delivers transparent integration between Exchange, Novell GroupWise, or IBM Lotus Domino messaging servers and BlackBerry smartphones and supports remote synchronization.

BlackBerry BES Server Integration Help

BlackBerry BES Server includes a variety of security options starting with advanced data encryption of information sent between a BlackBerry wireless handset and BES Server based on Advanced Encryption Standard (AES) or Triple Data Encryption Standard. BlackBerry BES Server also allows great versatility in selecting degrees of protection to meet the special needs of your environment. Progent's BlackBerry certified consultants can help you to select powerful security functions and activate them wirelessly. Examples of these wirelessly selectable security features are:

  • Lock down a smartphone
  • Wipe data from a missing smartphone
  • Disable Bluetooth
  • Enable internal defenses against malware

BlackBerry BES Server also provides flexibility in determining how to keep users from loading or executing unsecure or prohibited software. Progent can assist you to choose blocking techniques such as:

  • List precisely which applications are allowed on the device
  • Block external software from allocating persistent memory on the smartphone
  • Determine which resources third-party applications can access on the smartphone
  • Limit the types of access external programs running on the smartphone can establish
  • Prevent all third-party applications from being loaded or run on the BlackBerry device

Progent's Online BlackBerry-premier Consulting Services is Quick and Economical
For businesses in Montgomery, Alabama who want fast and affordable access to a qualified BlackBerry support professional, Progent provides effective remote assistance from a seasoned support team who have provided network solutions to organizations in every state in the country. (See Progent's customer testimonials.)

Remote support eliminates travel costs and enables specialists to fix problems rapidly, allowing you to reduce wasted productivity. Progent's BlackBerry specialists have earned accreditations in the entire range of BlackBerry technologies and offer professional help in areas such as troubleshooting synchronization problems, configuring BlackBerry Enterprise Server (BES), and creating a protected, fault-tolerant system infrastructure for BlackBerry users. Certifications held and practice areas offered by Progent's BlackBerry specialists include:

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers high-level skills for installing, administering, monitoring, and maintaining one or multiple BlackBerry BES Servers in a messaging environment based on Exchange Server. Progent's BlackBerry-certified engineer offers expertise in important areas associated with BlackBerry integration including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email structure, Outlook, firewalls, proxy servers, MAPI, and network policies. Progent can show you how to add and remove BlackBerry device clients on Exchange Server and Windows Active Directory, set up, track, and administer BlackBerry Enterprise Server, manage BlackBerry smartphones and client accounts, archive and manage storage groups, apply permissions, set up the Mobile Data System and IM, deploy access control lists, manage Microsoft Exchange data flow, generate, update, and apply wireless LAN and Virtual Private Network configurations, implement SNMP traps, and generate reports to summarize SNMP data.

Progent's BlackBerry-certified consultant can help you with your BlackBerry technology in a number of settings such as Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to use utilities such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer Consulting FirmProgent can provide the services of a BlackBerry Certified Solution Designer to help your company to design, deploy, test, troubleshoot, and document a mobile wireless solution based on the combination of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's high-level engineering support services for BlackBerry technology include business and network requirements assessment, solution architecture, roll-out strategy and implementation, performance optimization, configuration of a high-availability architecture, data backup and business recovery consulting, and system-wide security engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to understand your functional objectives and to create a mobile wireless environment that fits within your information technology budget and supports your business plans. Progent can explain the impact of your operational policies on the design of a BlackBerry Enterprise Solution, evaluate your current network architecture's suitability to accommodate a BlackBerry BES Server, assist you to decide which management approach and physical components match your requirements, and analyze your messaging environment topology. Progent can also help you understand the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Exchange Server have on one another so you can make informed choices concerning options for software editions, processors and mass storage, network topology, and application set up.

To maximize network security, Progent's BlackBerry-certified expert can help you to choose and enable sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and GIAC-premier security engineers to run network-wide security vulnerability and compliance validation and recommend improvements to support your BlackBerry environment.

Call or Email Progent to Get Help from a BlackBerry-Certified Consultant
In order to get in touch with Progent about professional help for BlackBerry mobile wireless solutions, phone 1-800-993-9400 or visit Contact Progent.