Consulting and Technical Support Services for BlackBerry Environments
BlackBerry mobile PDAs were at one time among the most popular products for achieving mobile connectivity to email, calendars, web-based applications, and other vital business information. Progent can provide Montgomery, Alabama companies the expertise of BlackBerry-certified professionals who can assist businesses to manage existing BlackBerry environments or migrate smoothly to a current smartphone solution.
As the complexity of small company IT technology has expanded, and as the need for world-class protection, reliability, and disaster recovery has grown to be the standard for businesses regardless of size, successful integration and maintenance of BlackBerry technology has grown more challenging. To deal with areas like security, disaster recovery, and synchronization of BlackBerry handhelds with diverse messaging systems and corporate databases, small organizations often turn to outside support professionals who specialize in BlackBerry integration and maintenance.
Progent can provide the expertise of BlackBerry-certified engineers who can help small businesses to design, administer, and repair BlackBerry environments economically and effectively, doing away with the necessity for an in-house BlackBerry technology expert and lowering the cost and stress of maintaining wireless work groups. Progent's BlackBerry technology engineers have in-depth backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISA and GIAC-certified network security professionals. This breadth of experience, coupled with Progent's efficient remote service delivery model, provides small businesses an affordable alternative for incorporating RIM BlackBerry technology productively into their business information system.
Progent's engineers can assist your business with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 configuration and Exchange setup so that your database and email systems operate optimally with BlackBerry Enterprise Server. Progent can also help you to migrate from older editions of BlackBerry and Microsoft software, configure easy-to-use management tools so you can monitor and support BlackBerry smartphones throughout your company, recommend security policies that make sense for your company, develop custom wireless software, and ensure that your network architecture is appropriately designed to handle your BlackBerry clients. In addition, Progent's disaster recovery consultants can help make sure that your BlackBerry data is incorporated in your regular backup procedures in order that it can be restored quickly and thoroughly.
Alabma State Contact Information:
Progent offers consulting services and onsite technical support throughout Alabama.
Progent locations in Alabma State
Integration Support for BlackBerry BES Server
RIM's high-end platform for administering large groups of BlackBerry smartphones is the BlackBerry Enterprise Server (BES). This sophisticated tool allows Microsoft Exchange, IBM Lotus Domino, or Novell GroupWise clients to send and receive messages that stay encrypted during wireless transit to ensure optimum security. BES Server also streamlines a broad selection of critical management tasks that span from smartphone setup and upgrades to mobile security and fault tolerance.
Progent's BlackBerry-certified consultants can assist you to utilize RIM BlackBerry Enterprise Server to perform routine tasks such as:
- Deploy and manage applications
- Plan smartphone, program, and IT policy updates
- Upgrade BlackBerry device firmware remotely
- Manage client settings with BlackBerry's vast selection of policies
Progent's BlackBerry-premier engineers can also help your company to utilize BlackBerry Enterprise Server to perform key tasks not available with the entry-level BlackBerry Enterprise Server Express. These procedures include:
- Set up and support BES Server's high-availability architecture based on virtual servers
- Install BlackBerry devices wirelessly
- Set custom administration roles
- Monitor and analyze the overall health of your BlackBerry system
Progent's Online BlackBerry-premier Technical Support is Fast and Economical
For businesses in Montgomery, Alabama who need fast and affordable access to an authorized RIM BlackBerry support expert, Progent offers effective online assistance from a seasoned network support team who have delivered IT solutions to organizations in every state in the U.S. (See Progent's customer testimonials.)
Online consulting services eliminates travel expense and lets engineers solve problems rapidly, so you reduce wasted productivity. Progent's RIM BlackBerry consultants have earned certifications in all BlackBerry technologies and can provide professional help in fields including fixing synchronization issues, setting up BlackBerry Enterprise Server (BES), and creating a protected, fault-tolerant network infrastructure for BlackBerry users. Credentials held and practice areas offered by Progent's BlackBerry professionals include:
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the skills required to install and troubleshoot the BlackBerry Enterprise Server in an Exchange Server environment. Progent's BlackBerry-certified expert can show you how to utilize tools such as BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BlackBerry Utilities to perform important procedures including troubleshooting enterprise activation problems, adding and removing BlackBerry device clients, activating passwords, configuring wireless software loading and setup, implementing and troubleshooting the BlackBerry Smart Card Reader, and setting up database backup and restore processes.
Progent's BlackBerry engineers can also help you to use administration tools such as the BlackBerry Administration Service for role-based administration, troubleshooting file attachment and data flow issues, and using WiFi for enterprise activation. In addition, Progent can help you understand the role of IT policies in the BlackBerry BES system and assist your company to define and implement appropriate security configurations.
Progent's Microsoft-certified Microsoft Exchange Server experts can team with Progent's BlackBerry Certified Server Support Specialist to help your company to optimize your existing Exchange architecture for working in conjunction with BlackBerry BES Server or move your BlackBerry solution to the latest edition of Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level knowledge for deploying, administering, monitoring, and troubleshooting one or multiple BlackBerry BES Servers in an email system powered by Microsoft Exchange. Progent's BlackBerry-certified consultant has expertise in key areas associated with BlackBerry management including the BlackBerry Enterprise Solution, Windows permissions, email and database architecture, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and IT policies and scheduling. Progent can help you to install and delete BlackBerry device users on Microsoft Exchange and Active Directory, configure, monitor, and administer BlackBerry BES Server, manage BlackBerry devices and user accounts, back up and support storage groups, configure permissions, install the Mobile Data System and Instant Messaging, install access control lists, control Exchange data flow, create, edit, and assign wireless LAN and VPN configurations, set up SNMP traps for alerts, and produce reports to summarize SNMP data.
Progent's BlackBerry-certified expert can help you with your BlackBerry solution in a variety of environments such as Windows 2000, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to utilize tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent offers the services of a BlackBerry Certified Solution Designer to help your company to plan, install, test, repair, and produce documentation for a wireless environment based on the combination of the BlackBerry Enterprise Solution, Exchange, and Active Directory. Progent's world-class consulting services for BlackBerry technology include business and network needs assessment, solution architecture, installation planning and execution, performance tuning, design of a fault-tolerant environment, information backup and business recovery planning, and security infrastructure engineering.
Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to define your operational goals and to create a wireless system that fits within your IT budget and supports your business strategy. Progent can explain the impact of your operational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your current connectivity architecture's ability to support a BlackBerry Enterprise Server, help you to determine which administration approach and equipment match your requirements, and analyze your messaging environment configuration. Progent can also help you understand the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on one another so you can arrive at informed choices about alternatives for software editions, server hardware and storage, network architecture, and application set up.
To maximize network security, Progent's BlackBerry-certified expert can help your company to select and enable appropriate security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISSP and GIAC-premier security engineers to run company-wide security assessment and compliance validation and recommend improvements to accommodate your BlackBerry solution.
Contact Progent for Help from a RIM BlackBerry-Certified Professional
If you wish to contact Progent about professional support for BlackBerry wireless solutions, call 1-800-993-9400 or refer to Contact Progent.