Consulting and Technical Support Services for BlackBerry Technology
RIM BlackBerry Consulting ServicesBlackBerry wireless smartphones were at one time among the most successful solutions for maintaining mobile connectivity to email, scheduling, web applications, and other vital business data. Progent can provide Montgomery, Alabama businesses support from BlackBerry-premier experts who can help companies to maintain existing BlackBerry deployments or migrate efficiently to a modern mobile platform.

As the sophistication of small business IT technology has expanded, and as the demand for enterprise-class security, dependability, and disaster recovery has become the norm for companies of any size, successful deployment and support of RIM BlackBerry technology has grown more challenging. To address areas like data protection, disaster recovery, and synchronization of BlackBerry handhelds with diverse messaging systems and shared databases, small organizations often turn to external support professionals who offer expertise in BlackBerry installation and maintenance.

Progent offers the services of BlackBerry-certified engineers who can assist small businesses to design, manage, and troubleshoot BlackBerry-based environments economically and effectively, eliminating the requirement for an internal BlackBerry technology specialist and lowering the cost and hassle of supporting wireless workers. Progent's BlackBerry technology specialists have in-depth backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and CISM-certified security professionals. This range of experience, combined with Progent's efficient online service delivery model, gives small companies a budget-friendly solution for incorporating BlackBerry products seamlessly into their business information network.

Progent's consultants can help you with SQL Server 2016 integration support, Microsoft SQL Server 2014 configuration and Exchange setup so that your data and messaging infrastructure function optimally with BlackBerry BES Server. Progent can also help you to migrate from previous releases of BlackBerry and Microsoft technology, set up streamlined administration tools to enable you to track and support BlackBerry smartphones throughout your business, define security policies that are right for your business, customize wireless software, and make sure that your IT network architecture is properly configured to handle your BlackBerry users. Also, Progent's disaster recovery consultants can help make sure that your BlackBerry information is included in your scheduled backup procedures in order that it can be restored rapidly and thoroughly.

Alabma State Contact Information:
Progent offers consulting services and onsite technical support throughout Alabama.

Onsite IT Consulting
Progent locations in Alabma State

City Address Phone Link
Birmingham Eagle Point Business Center, 4000 Eagle Point Corporate Drive
Birmingham, AL 35242
United States
(205) 882-5100 Birmingham Network Support Services
Mobile 202 Government St
Mobile, AL 36602
United States
(251) 303-8282 Mobile Network Support Services
Montgomery 8436 Crossland Loop, Suite 204
Montgomery, AL 36117
United States
(334) 557-8818 Montgomery Network Support Services

Integration Help for BlackBerry BES Server
BlackBerry Enterprise Server simplifies management and maintenance of BlackBerry devices, offering a centralized platform for controlling key jobs like device deployment, updates, and retirement and offering a solid infrastructure for security and high availability. BlackBerry Enterprise Server (BES) supports transparent communication between Microsoft Exchange, Groupwise, or IBM Lotus Domino messaging servers and BlackBerry handsets and supports wireless synchronization.

BlackBerry Enterprise Server Troubleshooting Help

BlackBerry BES Server offers a wealth of security capabilities beginning with automatic encryption of messages transmitted between a BlackBerry wireless handset and BES Server based on Advanced Encryption Standard (AES) or Triple Data Encryption Standard (Triple DES). BlackBerry Enterprise Server also allows excellent flexibility in adjusting levels of security to meet the specific needs of your company's environment. Progent's BlackBerry authorized consultants can help you to choose advanced security functions and activate them wirelessly. Samples of these over-the-air configurable security settings are:

  • Lock down a smartphone
  • Erase information from a missing BlackBerry device
  • Lock out Bluetooth functionality
  • Activate built-in protection against malicious attacks

BES Server also offers flexibility in determining ways to prevent mobile users from installing or running unsafe or unauthorized software. Progent can assist you to select protective techniques such as:

  • Specify precisely what programs are permitted on the device
  • Block third-party applications from allocating persistent memory on the device
  • Select which functions external software can use on the smartphone
  • Limit the kinds of access external applications running on the BlackBerry smartphone can establish
  • Prevent all external software from being installed or executed on the smartphone

How Progent Can Help Your Business to Manage and Troubleshoot Your BlackBerry Environment
Progent can provide a seasoned BlackBerry support who has been awarded accreditations from RIM in all key facets of BlackBerry technology. Progent's BlackBerry support skills span areas from troubleshooting synchronization issues to architecting wireless workforce solutions based on BlackBerry Enterprise Server (BES). These BlackBerry certifications and their respective skill sets include:

BlackBerry Certified Support Specialist
Blackberry HelpProgent's BlackBerry Certified Support Specialist can assist your business to perform basic support functions such as configuring BlackBerry handsets and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, selecting account configurations, launching messaging filters and auto-signature, modifying user accounts, update BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to run with your corporate email software. Progent's seasoned service professionals can in addition help your company to troubleshoot a wide array of problems concerning synchronization, handset recognition, email consistency, web browsing, mobile connectivity, IM, PC software configuration, and Desktop Redirector.

As a leader in providing countrywide remote support for small business networks, Progent offers responsive and affordable access to a BlackBerry Certified Support Specialist. Progent's remote consulting expertise keeps your mobile technical support expenses at a minimum and, by handling problems quickly, improves the productivity of your BlackBerry clients.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer Support ServicesProgent can provide the support of a BlackBerry Certified Solution Designer to assist your business to plan, install, validate, troubleshoot, and document a mobile wireless solution based on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's world-class consulting services for BlackBerry technology include business and network requirements assessment, solution design, installation strategy and execution, performance optimization, design of a high-availability environment, information backup and business recovery planning, and system-wide security design.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your functional objectives and to create a mobile wireless environment that fits within your information technology budget and supports your business plans. Progent can clarify the impact of your operational processes on the design of a BlackBerry Enterprise Solution, assess your existing connectivity infrastructure's suitability to accommodate a BlackBerry Enterprise Server, help your organization to determine which management model and hardware products match your requirements, and evaluate your email and messaging environment configuration. Progent can also help you understand the performance impact that the BlackBerry BES Server, SQL SQL Server, and Exchange Server have on one another so you can make informed choices about options for software versions, server hardware and storage, network topology, and application configuration.

To maximize system security, Progent's BlackBerry-certified consultant can assist you to choose and activate appropriate security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISA and GIAC-certified security specialists to perform company-wide security assessment and compliance testing and suggest improvements to support your BlackBerry solution.

Contact Progent for Support from a BlackBerry-Certified Consultant
If you wish to contact Progent about technical assistance for BlackBerry mobile wireless integration, phone 1-800-993-9400 or visit Contact Progent.

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    Progentís Cisco Security/VPN professionals and CCIE and CCNP certified support staff can help your small or medium sized business integrate and maintain Ciscoís security and Virtual Private Network products such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network solutions include both remote access and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN solutions are easy to manage and offer the versatility to evolve with your changing business requirements. Progentís Cisco-Certified network experts support Ciscoís comprehensive family of products aimed at eliminating data theft, virus and worm assaults, Denial of Service attacks, and other security risks to your information system. Progent can help you integrate Cisco technology to achieve secure connectivity, intrusion protection, and comprehensive Identity services based on Cisco ACS using RADIUS security and TACACS to establish a central user access control foundation for user certification, authorization, and tracking from a graphical Web interface.

  • iPad and Outlook Web App Remote Technical Support Network Consulting Spotlight and Outlook for Mac

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