Consulting Support for BlackBerry Environments
BlackBerry Support ServicesBlackBerry wireless PDAs were at one time one of the most popular solutions for achieving location-independent connectivity to messaging, scheduling, web programs, and other vital business information. Progent offers Montgomery, Alabama businesses support from BlackBerry-premier professionals who can help organizations to maintain their BlackBerry deployments or migrate efficiently to a more popular smartphone platform.

As the complexity of small company networks has expanded, and as the need for world-class protection, reliability, and recoverability has become the norm for businesses of all sizes, effective deployment and support of RIM BlackBerry solutions has become increasingly difficult. To address areas such as data protection, disaster recovery, and synchronization of BlackBerry PDAs with diverse messaging systems and company databases, small businesses frequently resort to external support professionals who specialize in RIM BlackBerry installation and maintenance.

Progent offers the services of BlackBerry-premier consultants who can help small businesses to design, manage, and troubleshoot BlackBerry-based environments affordably and efficiently, dispensing with the necessity for an in-house BlackBerry solutions expert and lowering the expense and hassle of supporting mobile workers. Progent's BlackBerry technology engineers have extensive experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISA and GIAC-certified security professionals. This breadth of experience, coupled with Progent's proven remote service delivery capabilities, provides small companies an economical solution for integrating BlackBerry products seamlessly into their IT system.

Progent's consultants can assist you with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 configuration and Microsoft Exchange Server setup so that your data and email infrastructure work optimally with BlackBerry BES Server. Progent can also show you how to migrate from previous releases of BlackBerry and Microsoft software, set up easy-to-use management tools to help you monitor and support BlackBerry smartphones across your company, recommend security policies that are right for your company, develop custom wireless software, and make sure that your network infrastructure is appropriately designed to handle your BlackBerry clients. Also, Progent's disaster recovery specialists can help make sure that your BlackBerry information is incorporated in your scheduled backup procedures so that it can be restored quickly and safely.

Alabma State Contact Information:
Progent offers consulting services and onsite technical support throughout Alabama.

Onsite IT Consulting
Progent locations in Alabma State

City Address Phone Link
Birmingham Eagle Point Business Center, 4000 Eagle Point Corporate Drive
Birmingham, AL 35242
205-882-5100 Birmingham Network Support Services
Mobile 202 Government St
Mobile, AL 36602
251-303-8282 Mobile Network Support Services
Montgomery 8436 Crossland Loop, Suite 204
Montgomery, AL 36117
334-557-8818 Montgomery Network Support Services


Consulting and Technical Support for BlackBerry BES Server
RIM's high-end platform for administering large groups of BlackBerry wireless handsets is the BlackBerry Enterprise Server (BES). This powerful tool allows Microsoft Exchange, Lotus Domino, or Novell GroupWise users to send and receive messages that are encrypted during transit to ensure optimum security. BlackBerry BES Server also streamlines a broad selection of critical management jobs ranging from smartphone configuration and updates to wireless security and high availability.

RIM BlackBerry Enterprise Server Configuration Help

Progent's BlackBerry-certified consultants can help you use RIM BlackBerry BES Server to do basic tasks like:

  • Deploy and manage applications
  • Schedule smartphone, application, and policy updates
  • Upgrade BlackBerry smartphone software remotely
  • Manage user settings with BES Server's extensive selection of policies

Progent's BlackBerry-premier consultants can also help your company to utilize BES Server to perform key procedures not supported by the entry-level BlackBerry Enterprise Server Express. These procedures include:

  • Set up and manage BES Server's fault-tolerant architecture based on virtualization
  • Deploy BlackBerry devices wirelessly
  • Set custom management roles
  • Automatically track and analyze the overall health of your solution

Professional RIM BlackBerry Consulting and Technical Services Offered Online from Progent
Progent's certified BlackBerry support specialists are available online to provide expert technical help to companies in the Montgomery area or anywhere in the state of Alabama. Progent's seasoned online consulting experts have helped businesses solve computer problems and reduce support costs in each state in the U.S. and built a large base of loyal customers. (Refer to Progent's client testimonials.)

Progent can provide online consulting support for a broad array of issues related to RIM BlackBerry software and devices including wireless synchronization, integration with Exchange Server, setting up BlackBerry Enterprise Server, and strengthening wireless security. Major BlackBerry certifications awarded to Progent's consulting professionals include:

BlackBerry Certified Support Specialist
RIM BlackBerry Support ServicesA Progent BlackBerry Certified Support Specialist can assist your business to perform common technical operations such as configuring BlackBerry smartphones and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, selecting account configurations, setting up messaging filters, modifying user accounts, update BlackBerry handsets, sending service books, and installing BlackBerry Desktop Manager to run with your corporate messaging software. Progent's certified service professionals can in addition assist your business to resolve a broad array of problems concerning synchronization, handset recognition, email consistency, web access, mobile connections, Instant Messaging, workstation application installation, and Desktop Redirector.

As a leader in providing countrywide remote help for small company networks, Progent offers fast and economical contact with a BlackBerry Certified Support Specialist. Progent's online support skills keeps your BlackBerry technical support expenses low and, by solving problems promptly, improves the output of your BlackBerry users.

BlackBerry Certified Server Support Specialist
Blackberry EngineersProgent's BlackBerry Certified Server Support Specialist has the skills needed to install and support the BlackBerry Enterprise Server in an Exchange environment. Progent's BlackBerry-certified expert can assist you to use tools such as BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to perform important tasks such as troubleshooting enterprise activation problems, registering and deleting BlackBerry smartphone users, activating passwords, implementing wireless program installation and setup, deploying and troubleshooting the BlackBerry Smart Card Reader, and setting up database backup and recovery mechanisms.

Progent's BlackBerry engineers can also assist you to use administration software such as the BlackBerry Administration Service for role-based management, resolving attachment and data flow issues, and using WiFi for activation. In addition, Progent can explain the function of operational policies in the BlackBerry BES environment and help your company to define and implement sensible security configurations.

Progent's certified Exchange Server experts can cooperate with Progent's BlackBerry Certified Server Support Specialist to assist you to enhance your existing Microsoft Exchange Server infrastructure for operating smoothly with BlackBerry Enterprise Server or migrate your BlackBerry solution to the latest edition of Microsoft Exchange Server.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers high-level skills for installing, administering, monitoring, and troubleshooting one or multiple BlackBerry Enterprise Servers in an email system powered by Microsoft Exchange. Progent's BlackBerry consultant offers expertise in important areas associated with BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database architecture, Outlook, firewalls, proxy servers, MAPI, and IT policies. Progent can assist you to add and delete BlackBerry device clients on Exchange and Active Directory, set up, track, and manage BlackBerry BES Server, administer BlackBerry handhelds and client accounts, back up and maintain storage groups, configure permissions, set up the Mobile Data System and Instant Messaging, implement push and pull access control lists, control Microsoft Exchange Server data flow, generate, edit, and apply WLAN and Virtual Private Network configuration sets, implement SNMP traps, and produce management reports based on SNMP results.

Progent's BlackBerry-certified consultant can support your BlackBerry solution in a number of environments that can include Microsoft Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to use tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer ConsultingProgent can provide the support of a BlackBerry Certified Solution Designer to assist you to plan, deploy, validate, repair, and document a wireless solution based on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's high-level engineering services for BlackBerry include business and technology needs analysis, solution design, installation planning and implementation, performance optimization, design of a fault-tolerant environment, data backup and disaster recovery planning, and security infrastructure engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to understand your operational objectives and to create a wireless environment that meets your information technology budget and supports your business strategy. Progent can clarify the implications of your operational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your current network architecture's suitability to accommodate a BlackBerry BES Server, assist your organization to determine which management approach and hardware products match your needs, and analyze your messaging system configuration. Progent can also help you understand the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can make informed choices about options for software versions, processors and mass storage, network design, and application configuration.

To optimize network protection, Progent's BlackBerry expert can help you to choose and configure appropriate security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISSP and CISM-certified security engineers to run network-wide security vulnerability and compliance testing and suggest improvements to account for your BlackBerry solution.

Contact Progent to Get Support from a RIM BlackBerry-Qualified Consultant
In order to ask Progent about engineering assistance for BlackBerry wireless integration, call 1-800-993-9400 or see Contact Progent.



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    Support Outsourcing Online Wireless Site Survey

    Progentís Wireless Site Survey assists you to plan and implement a WiFi LAN optimized for your environment, offering your business a WLAN that delivers the reception, performance, capacity, QoS, security, and hand-off capability your business needs. Progent's Wireless Site Survey services are available either as an affordable online service or as a more comprehensive on-premises service.

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    Progentís Disaster Recovery/Business Continuity specialists have extensive experience assisting small and mid-size organizations to minimize network downtime by offering affordable online consulting for disaster recovery/business continuity (DR/BC) planning, fault-tolerant network architecture, backup/restore solutions, and non-disruptive system maintenance. Progentís business continuity consultants can assist you to plan and test an efficient business continuity plan that aligns with your business goals and budget. Progentís disaster recovery engineers can help you to architect, deploy, and manage resilient technologies such as redundant Internet access, virtualization, clustering, load balancing, continual online backup, and geographically dispersed hot backup centers.

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  • Solaris-Windows Migration Consultants Sun Solaris Migration Consultant
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  • Specialist Lync Server 2013 certificate management Immediate Specialists Lync Server 2013 Reverse Proxy Server

  • Amazon SQS Programming Firms
    Largest Amazon cloud integration Programming Firm

    Progent offers affordable online consulting to assist companies to access Amazon AWS cloud services including Elastic Compute Cloud (EC2) for virtual server hosting, Amazon Simple Storage Service (Amazon S3), and Amazon Glacier. Progent can help your IT team with every aspect of Amazon AWS migration and troubleshooting including needs analysis, readiness evaluation, system design, pilot testing, configuration, administration, performance optimization, licensing management, disaster recovery solutions, and security strategies.

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  • Technical Consultant Comprehensive Event Management Microsoft Comprehensive Event Management Support Services
  • Technical Support Services Microsoft Project Server 2013 Microsoft Project Server 2010 Design and Installation
  • Technology Professional Exchange 2003 to Exchange 2010 Upgrade Microsoft Expert Consult Exchange 2003 to Exchange 2010 Upgrade
  • Teleworker Security Information Technology Consulting Offsite Workforce Security Computer Consultants
  • Top 64-bit Server Consultant Award Winning 64-bit Migration Engineers
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    Progent's consultants have delivered support for Dynamics GP and Great Plains ERP software for nearly 20 years and Progent has delivered system integration, software development, education, and debugging services since the platform's original release. Progent can provide top-tier expertise for updating legacy Dynamics GP ERP systems. Progent can help you to design, pilot, and carry out an efficient upgrade from a an outdated version to the current edition of Dynamics GP.

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  • Exchange 2007 to Exchange 2010 Upgrade Consultant
    Technology Professional Exchange 2010 Migration

    Progent's Microsoft-certified network engineers can assist you to determine the benefits of Microsoft Exchange Server 2010 for your business and can help your IT staff to design and carry out an efficient upgrade to Exchange 2010 from Exchange Server 2003 or Microsoft Exchange 2007 that will offer fast payback by improving your workers' efficiency, lowering the expense of hardware and support, streamlining administration, and integrating your key communications platforms.

  • UNIX Auditing Sun Solaris Security Firm
  • Ubuntu Linux Professional Slackware Linux Consultant Services
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  • Urgent Wi-Fi VoIP phone integration On-site Technical Support 802.11ac Access Point Computer Consultants
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  • Outsourcing Aironet 802.11ac AP
    CCIE Certified Network Consulting Aironet Wave 2 Wi-Fi Access Point

    Progent's Cisco CCIE Wi-Fi network experts offer remote or onsite integration and troubleshooting services to help your organization to design, configure, upgrade, tune, manage and debug Aironet wireless AP deployments of any scale or topology. Progent's Cisco wireless controller consultants can also help you to combine your wireless ecosystem with your wired network and cloud-based resources to create a seamless enterprise-wide connectivity solution that is easy to manage and scale. Progent also offers affordable wireless site surveys to assist you to determine the most appropriate selection, placement and configuration of Aironet Wi-Fi access points to accommodate your unique office design, construction, and anticipated network traffic.

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  • Extended Call Center Setup and Support
    Consulting Services Supplemental Help Desk

    Progent provides several basic types of Helpdesk services : Microsoft Helpdesk Outsourcing Services, Virtual Help Desk Services, and Help Desk Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of trained Microsoft professionals gives your customers instant access to a reliable technical group with years of experience delivering phone support and online repair for networks based on Microsoft products. Progent's focus is on giving the support Help Desk a positive reputation as a key contributor to business performance. Progent's target is to fix and not merely record problems.

  • Windows 2012 R2 Remote Consulting 24x7x365 Windows 2012 R2 Online Support Services
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  • Windows Server 2012R2 Hyper-V Troubleshooting After Hours IT Services Windows Server 2012R2 Private Cloud
  • Windows Server 2012R2 Virtual Fibre Channel Support and Setup Windows Server 2012 R2 Data Deduplication Technology Consulting Services
  • Windows Server 2016 Hybrid Integration IT Services 24/7/365 MCSE Expert Certified Windows Server 2016 Disaster Recovery Professionals
  • Windows Server 2016 Security and Compliance Technical Consultant Windows Server 2016 Fault Domains Integration Support

  • Google Cloud App Migration Professionals
    Google Cloud IAM Consultants

    Progent can provide affordable online and onsite consulting to assist businesses to migrate all or part of their critical IT infrastructure to Google Cloud Platform services. This can save time and hardware costs and enable the use of Google's state-of-the-art machine learning tools. Progent can help your IT team with every aspect of Google Cloud Platform integration including needs analysis, preparedness assessment, system design and review, testing, deployment, centralized administration, performance tuning, software license management, disaster recovery mechanisms, and security.

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  • Branch Office Technical Support
    Branch Office Professional

    Years of experience providing Microsoft support and Cisco technology consulting has allowed Progent to develop an unmatched ability for serving branch offices that need IT help with the flexibility associated with with small organizations but which includes effective communications, complete documentation, and adherence to enterprise IT protocols. If your corporation maintains a branch office located anywhere in California or any region covered by Progent's engineers, Progent can provide a broad array of on-premises and on-line IT support services and system architecture expertise.

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