Expanding your telecommuter workforce can have a major impact on IT infrastructure, security, and corporate processes. Progent has two decades of background assisting businesses of all sizes to plan, deploy, administer, optimize, and troubleshoot IT networks that support a remote workforce. Progent can help your Montgomery company to pick the appropriate technologies and follow leading practices in building and operating a secure virtual solution for teleworkers that promotes collaboration and delivers maximum value. Progent offers services ranging from as-needed guidance for helping you over occasional IT bottlenecks to comprehensive project management to help you carry out business-critical tasks.

Progent's consultants can assist Montgomery, Alabama businesses to succeed with any facet of creating a high-functioning work-from-home environment by providing network infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing integration, collaboration platform selection and deployment, public cloud connectivity, Call Desk augmentation, security and compliance, data protection solutions, and centralized management.

Public Cloud Integration Services for Teleworkers
Progent offers advanced online assistance for enabling organizations to build, manage and repair cohesive hybrid network models that combine internal data centers, at-home workers, branch offices, and public cloud services. Progent can provide expertise for all types of public cloud service such as Infrastructure as a Service (IaaS), Platform as a Service, and Software as a Service (SaaS). Progent can help at-home workers fix problems with cloud access, identity, and cybersecurity.

Microsoft Azure Integration Services for At-Home WorkersMicrosoft Azure is a popular family of public cloud software and services that enables you to utilize IT infrastructure, servers, and key apps running on Microsoft's massive cloud. Azure features more than 100 cloud-based services including hosting for Windows and Linux-based VMs, on-demand cloud storage, messaging, app development with Visual Studio, and backup/restore. Progent can assist you to deploy virtual machines on Azure Virtual Machines, integrate cloud-based storage on Azure Storage services, streamline identity management with Azure Active Directory, and design data backup and restore solutions with Azure Backup. Progent's cloud experts can also show you how to create protected connections to Azure services for teleworkers by setting up and debugging firewall appliances and VPN tunnels. For details about Progent's consulting services for Azure, go to Microsoft Azure expertise.

Microsoft 365 Integration for TeleworkersOffice 365, rebranded Microsoft 365, is Microsoft's popular suite of business productivity software and cloud services available on a subscription basis. Microsoft apps and cloud services are marketed in a selection of plans designed for customers ranging from individuals and households to large enterprises. Progent can provide quick and easy online contact with experts familiar with Microsoft 365-compatible clients running Windows, Mac, iOS, and Google Android technology. Progent's experts can assist your business to assess the numerous subscription plans offered with Microsoft 365 and deploy 365 apps for your teleworkers in a way that delivers maximum business value. For details about Progent's support services for Microsoft Office 365, refer to Office 365 consulting expertise.

Microsoft 365 Exchange Online Integration for TelecommutersOffice 365 Exchange Online is one of the most widely used applications in Azure-hosted Microsoft 365 product product suite. Microsoft 365 Exchange Online offers the advantages of lower costs for data center infrastructure, simplified management, on-demand scaling, high availability, and other benefits associated with cloud computing. Microsoft has designed Office 365 Exchange Online to operate smoothly with on-premises Exchange environments, allowing you to build hybrid cloud/onsite information systems. Progent's certified Exchange experts are available for as-needed help to guide you through challenging IT bottlenecks and also offer comprehensive project management outsourcing to make sure your at-home workers have convenient and secure access to your Microsoft 365 Exchange Online environment. To find out Progent's support services for Exchange Online, refer to Exchange Online configuration and troubleshooting consulting.

Amazon AWS Integration Services for At-Home WorkersAmazon Web Services (AWS) is a trailblazer in the public cloud arena and is the world's biggest provider of cloud services. Progent can provide fast and affordable online contact with cloud integration experts who can help your organization to design, deploy, manage, and debug hybrid information networks that incorporate Amazon AWS cloud services with on-premises resources and with other popular cloud platforms such as Azure. Progent also offers the skills of Cisco-certified CCIE networking experts to help you to create a high-availability network model to make sure your users have a consistent computing environment regardless of whether they are working from your main office, a remote branch, from home, or on the road. To learn about Progent's consulting services for Amazon AWS, see Amazon AWS integration support.

Google Cloud Platform Integration Services for Remote WorkersGoogle Cloud (GCP) is a popular collection of cloud computing services that offers Infrastructure-as-a-Service and Platform-as-a-Service (PaaS) products. Progent's certified Microsoft, Linux, and Cisco consulting experts can help your business to expand your current IT assets with the Google Cloud Platform, and Progent's database experts can show you how to make your critical apps cloud friendly so your teleworkers can take full advantage of Google Cloud services. Progent's consultants can assist you to set up VMs on Google Cloud Compute Engine, plan a cost-effective storage system with GCP Storage, and streamline access control for teleworkers with Google Cloud Identity. Progent's consultants can also assist your business to utilize GCP's unified management technology to control and track your GCP environment. For details, visit Google Cloud Platform integration services.

Contact Progent for Telecommuter Support Services
To contact Progent about creating and managing an efficient work-from-home solution for your Montgomery, Alabama organization, call 1-800-993-9400 or refer to Contact Progent.

An index of content::

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    Progent provides clients the services of engineers who have earned some of the computer industry's most prestigious certifications. Progent believes that clients have the right to be sure that their computer service providers have accredited testing as well as broad real-world experience so that Progent's clients can use Progent's service with confidence. Often, vendor certifications such as the CCIE confers privileges for substantially better vendor assistance than is available to non-certified service providers, allowing Progent to deliver clients a better class of IT service. In other cases, recognized certifications such as CISM or CISSP for network security can help enterprise customers to show compliance with regulatory requirements by engaging the assistance of accredited IT experts.

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    Microsoft Mac Office allows Mac users to receive the benefits of the world's most familiar business applications. Progent's Apple-certified Macintosh consultants can help you set up Microsoft Office for Macintosh on a mixed-platform environment that incorporates Apple OS X and Windows-powered platforms so that Macintosh users can access the latest capabilities of Word, Excel, PowerPoint and Entourage in order to share data and network resources with colleagues who use Microsoft Windows. Progent's engineers have experience with both Apple Macintosh and Windows platforms and can provide service for networks that mix Apple Macintosh with Windows computers with extensive resource sharing, or networks which carefully restrict collaboration between Mac and Windows users.

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    SQL Server 2008 offers indispensable, familiar tools to IT experts as well as to network users, reducing the difficulty of designing, deploying, administering, and using company data and analytical programs on platforms ranging from mobile devices to corporate information systems. The complexity and integration demands of Microsoft SQL Server 2008 require an IT consulting firm with real-world expertise and wide knowledge in planning and building data-driven, end-to-end business technology applications. The expertise of Progent's Microsoft-certified engineering staff, with an average of over 10 years of background involving Microsoft integration, ensures you success in planning, deploying and supporting Microsoft SQL Server 2008 applications that are seamlessly integrated with the Microsoft .NET environment.

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    Progent offers expert support for every step of your Microsoft Exchange Server 2010 migration including outsourced or co-sourced project management services, site prep, project planning, cost estimates of new software and equipment needed, recommended vendor sourcing, pilot verification at customer site or at Progent's test lab, setting up transitional coexistence of Exchange Server 2010 and Exchange Server 2003 or 2007, implementation of the production system, deactivating the old servers, and webinar training for customer's IT staff and users.

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    Progent's Microsoft engineers offer advanced expertise in deploying, using and troubleshooting all versions of Microsoft Project, Microsoft Project Server, and Project Online and can provide a broad variety of affordable remote consulting services following proven best practices to assist businesses of any size to receive all the benefits of this leading project management solution. Consulting support available from Progent include solution design, software configuration and upgrades, setting up secure collaboration among local and remote or mobile users, network optimization, and specialized webinar training.

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    Systems Management Server 2003 provides extra functionality for change and configuration management of Windows-based networks via introducing Feature Packs. Feature Packs reduce the net administrative costs of managing and configuring software by making it easier to copy system images, control mobile computers, and operate management tools. In addition to alerting you about ways to cut management costs by installing Microsoft SMS 2003 Feature Packs, Progent's consulting experts can help you prepare and implement IT tasks involving areas that Feature Packs are designed to make more efficient. Progent's adoption and upgrade services can lower cost and eliminate business disruption as you transition to new operating systems and applications. Progent's wireless engineers can show you how to define efficient processes and standards to manage handheld computers and smart mobile communication devices so your mobile workforce remains efficient and secure. Progent's CISSP-certified consultants and CISM-certified security experts can help you design a security strategy that incorporates policies, procedures and technologies to keep your IT network protected.

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    The CISA accreditation is a recognized qualification that indicates mastery in IS security auditing. Certified by the American National Standards Institute (ANSI), the CISA credential has candidates undergo a comprehensive examination administered by the ISACA international professional group. Progent can provide the expertise of a CISA-Premier network security audit professional able to help companies in the fields of information systems audit services, information technology administration, network assets and infrastructure ROI, IT support, safeguarding of data assets, and business continuity planning.

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    If you have a company IT system with 10 to 50 network users, Progent's network outsourcing services save your company from over-reliance on an individual freelance service provider while giving you affordable and dependable access to enterprise-class network support. By providing network support help when you require it, offering specialized expertise for critical technologies, offering unique services such as automated server monitoring, and billing only for support you use, Progent offers you an economical solution for optimizing the productivity and profitability of your small office information system. Progent is the smart way for small businesses to create and maintain a reliable and safe IT network and to benefit from quick access to the experienced support ordinarily restricted to enterprises who can support a sizeable internal IT organization.

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    The Progent Test and Training Lab at the QTS Colocation Center is available for piloting line-of-business applications, creating efficient system upgrade procedures, evaluating and optimizing performance, planning or validating business continuity solutions, mitigating compatibility problems, and establishing training environments for the latest products and technologies. For Progent customers without adequate in-house resources to assemble proper test systems, the lab reduces capital costs and technical risk while keeping vital network projects on schedule.

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    Progent's certified Microsoft Office and Office 365 experts can assist businesses of any size to integrate Office desktop and Microsoft Office 365 applications including Excel, Word, PowerPoint, Outlook, Microsoft Access, Project and OneNote into a seamless productivity solution that provides quick return on investment and enables improved business results. Progent can help you to interface Microsoft Office or Office 365 apps with each other and with other key Microsoft platforms such as SharePoint, Microsoft Exchange Server and Microsoft SQL Server running locally or in the cloud. Progent's consultants can also help you to resolve compatibility problems with different releases of Office and offers live online training to individual users and teams.

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    Stealth penetration testing is an important part of any comprehensive IT system security strategy. Progentís security professionals can run extensive intrusion tests without the awareness of your organization's internal network support resources. Unannounced penetration testing uncovers whether existing security defense tools such as intrusion incident warnings and event log analysis are properly set up and consistently monitored.

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    Progent's Juniper Networks-authorized NetScreen consultants can assist your company to configure and integrate NetScreen 5000 series routers, upgrade from previous NetScreen devices to the latest Juniper products, and troubleshoot network infrastructure issues in all-Juniper or mixed-vendor environments.

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    Progent can provide quick access to the skills of veteran wireless specialists who can assist organizations to determine the advantages of Ubiquiti UniFi wireless access points for your business and help you to design, install, maintain, and troubleshoot your UniFi network. Progent can also conduct a wireless site survey to help you to select, configure, and position UniFi Wi-Fi access points for your required signal coverage and performance.

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    Progent's Microsoft-certified engineers can assist your company to automate desktop PC change and update management by providing support for administration platforms such as System Center Configuration Manager, SMS 2003, and WSUS.

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    Progentís IT outsourcing services offer economical network consulting for medium-size companies. Whether it includes designing network architecture, setting up an in-house Help Desk or outsourcing a one, deploying an updated e-mail platform, monitoring your network, or building an on-line business application, outsourcing your IT technical services can reduce expenses and minimize risks, permitting IT support budgets to grow in a more linear and controlled fashion than is possible by amassing a large, knowledgeable internal network support staff. Progentís Outsourcing White Paper and flyers show how Progent can enable you to build a protected and highly available network architecture for your vital Windows-powered applications including Windows 2008, Microsoft Exchange Server, and Microsoft SQL Server 2008.

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    Progent's expert consultants can show you how to define and deploy an efficient in-place Microsoft Exchange 2007 upgrade plan that avoids network disruption, simplifies ongoing support demands, and makes your Exchange 2007 Server easy to administer. For complex multiple server or multi-location upgrades, Progent has the knowledge and experience to finish your move quickly and economically. Progent's Exchange 2007 support, troubleshooting, and design offerings include assistance with the configuration of outside vendor add-ons to Exchange Server 2007 and the creation of unified messaging solutions powered by Microsoft Exchange Server 2007.

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    The service background of Progent's certified Microsoft Windows Server 2003 consulting team, with an average of more than 10 years of support in Microsoft integration, assures you success in selecting the version and set up of Windows 2003 Server that aligns best with your company's strategy. Progent can also help you with designing, installing, managing and supporting sophisticated IT solutions powered by Microsoft Windows Server 2003, and can assist your upgrade from Windows 2000 or Microsoft Windows NT.

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    Progentís Wireless Site Survey assists you to plan and install a wireless network adapted to your facilities, offering you a WLAN that delivers the reception, performance, capacity, Quality of Service, security, and roaming capability your business needs. Progent's Wireless Site Survey services are offered either as an affordable online service or as a more comprehensive onsite service.

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    Progent is seeking to hire fulltime, results-driven Microsoft certified engineers with Microsoft Certified Systems Engineer credentials; Cisco certified network consultants who have Cisco CCNP or CCIE certification; security consultants who have CISSP or CISM or equivalent security certification; and advanced system design experts with experience in mobile solutions, wireless connectivity, high availability, business continuity, information preservation, and server virtualization. Progent also is hiring employees who can join Progent's staff of help desk support specialists and off-site troubleshooting experts. In addition, Progent is seeking experienced administrators who can operate effectively in our high-growth, virtual office environment.

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    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection service that incorporates cutting edge behavior-based analysis technology to guard endpoint devices and physical and virtual servers against new malware attacks such as ransomware and email phishing, which routinely get by traditional signature-based AV products. ProSight Active Security Monitoring protects local and cloud resources and offers a single platform to automate the entire malware attack lifecycle including filtering, infiltration detection, mitigation, cleanup, and post-attack forensics. Key features include single-click rollback using Windows Volume Shadow Copy Service and automatic system-wide immunization against new attacks.

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    Progent's Microsoft consultants can assist you to assess the value of Lync Server 2010 for your environment and can help you to plan and carry out an installation of Microsoft Lync Server 2010 that centralizes the control of Instant Messaging and Presence and increases the productivity of your in-house employees, telecommuters, and mobile workforce. Progent's consultant's can in addition assist your company to carry out a smooth upgrade to Microsoft Lync Server from Microsoft Office Communications Server or from Live Communications Server, integrate Microsoft Lync Server 2010 with Exchange, SharePoint Server, and Microsoft SQL Server, show you how to run Microsoft Lync Server 2010 to enhance the team-computing functions of MS Office programs, and offer training and continuing technical support for Lync Server and other Microsoft technologies.

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    Progent's Cisco CCIE-certified networking consultants can assist your organization to maintain older PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X firewalls. Progent can also help you to configure, administer, upgrade and troubleshoot Cisco ASA 5500-X security appliances with Firepower Services.

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    Nagios and MRTG are powerful, Open Source monitoring tools that operate with Linux and can be used to monitor UNIX/Linux environments, Microsoft Windows networks, or multi-OS systems in which Linux and MS Windows coexist. The Nagios monitor lets network managers to monitor network services including SMTP, HTTP, SSH, and PING. Multi Router Traffic Grapher allows you to graph the bandwidth through SNMP-enabled network appliances such as servers, routers, and switches. Progent's system integration consultants can assist you to utilize both these programs to streamline and troubleshoot your computer network.

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    Progent offers the support of CISM Premier security professionals. The Certified Information Security Manager (CISM) organization defines the basic competencies and global standards of skill that IT security managers are expected to learn. It provides business management the assurance that those who have earned their CISM credential possess the background and knowledge to provide efficient security management and support consulting.

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    If your business computer system combines Linux technology platforms with MS Windows, Progent can show you how to integrate your IT resources into a cohesive network that allows all your OS platforms to run side by side for easy management, transparent dataflow, high reliability, superior throughput, and tight protection. Progent's UNIX/Linux and MS Windows coexistence support offerings include network architecture integration and service, support for Microsoft Windows services for UNIX (SFU), online server monitoring and management, remote network help and troubleshooting, in-person technical support, and Contact Center support.

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    Progent is a leader in affordably delivering enterprise-class IT support to small companies. Progent's achievement in handling the network service requirements of the historically underserved small business market is the cumulative outcome of major technical and process breakthroughs that have removed a great deal of the traditional expenses out of managing network support, added unprecedented technical expertise into the support system, and significantly accelerated the repair cycle.

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    Progent offers the support of CISM Premier security consultants. The Certified Information Security Manager (CISM) committee defines the basic competencies and worldwide standards of skill that information security professionals are required to master. CISM provides executive management the assurance that consultants who have earned their CISM certification possess the background and capability to provide efficient security management and consulting services.

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    Progent offers cost-effective remote support to assist companies to integrate Amazon AWS cloud services such as Elastic Compute Cloud (EC2) for virtual server hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can assist you with every aspect of Amazon AWS integration including needs analysis, preparedness evaluation, architectural design and review, testing, configuration, centralized administration, performance optimization, licensing management, disaster recovery solutions, and security strategies.

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    Progent can help small and mid-size companies to provision their at-home employees with seamless integration with cloud applications and services.

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    Urgent Exchange 2003 to Exchange 2010 Upgrade Professionals

    Progent offers comprehensive help for every phase of your Exchange Server 2010 migration with services that include end-to-end project management services, site prep, project planning, cost estimates of new software and equipment needed, suggested vendor sourcing, pilot verification at client location or at Progent's test lab, managing temporary coexistence between Microsoft Exchange 2010 and Exchange Server 2003 or 2007, deployment of the solution, decommissioning the old servers, and webinar training for client's support group and users.

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    MS Office Communications Server provides Instant Messaging and Real Presence in an extensible, world-class package featuring enhanced protection, seamless integration with other Microsoft software, an expandable, industry-standard development environment, and support for regulatory requirements such as HIPAA, Sarbanes-Oxley, and GLB. Your organization can benefit from cost savings and elevated business efficiencies, enhanced worker productivity, and better IP security with this easy-to-manage, fault-tolerant solution. Effective implementations of Microsoft Office Communications Server require extensive planning and thought prior to roll out. Progent's Microsoft-certified consultants can deliver the expertise needed to realize all the advantages of Office Communications Server across your whole corporation.

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