Montgomery Telecommuters Connectivity Consulting
System Design, Implementation, Administration and Help Desk Consulting
Expanding your telecommuter workforce may have a significant impact on network infrastructure, security/compliance, and corporate processes. Progent has 20 years of background helping businesses of all sizes to plan, configure, administer, optimize, and debug IT environments that incorporate work-from-home employees. Progent can assist your Montgomery organization to select the right tools and adhere to best practices in building and operating a safe virtual office ecosystem for telecommuters that promotes teamwork and delivers maximum business value. Progent can provide services ranging from on demand guidance for getting you past occasional IT roadblocks to full project management or co-management to help you carry out business-critical initiatives.
Progent's consultants can assist Montgomery, Alabama companies to succeed with any facet of creating a high-performing telecommuting ecosystem by providing infrastructure configuration services, VoIP PBX expertise, video conferencing support, collaboration platform selection and deployment, cloud connectivity, helpdesk augmentation, data security, backup/restore solutions, and centralized management.
Infrastructure for Teleworkers
Integrating the network infrastructure needed for an at-home workforce can be particularly complex if you must accommodate a mix of personal equipment like desktop computers and notebooks, routers, and wireless APs from an assortment of manufacturers and with a mix of operating systems and firmware levels. Progent's experience providing online support for both outdated and modern IT products in virtual office venues allows you to make cost-effective use of your available infrastructure and provides you with fast access to expertise for making necessary updates. Services available from Progent to assist your company to implement a high-functioning work-at-home infrastructure include:
- VPN connectivity makes it possible to create a safe connection for authenticated at-home employees to use IT assets located at your corporate datacenter or in a public cloud. Progent's consultants can assist you to deploy and maintain VPN access between your at-home workforce and your various IT resources by providing online VPN integration support. For organizations using Cisco's ASA security appliances, Progent's Cisco-certified ASA experts can help your telecommuters to utilize Cisco's popular AnyConnect software to provide secure VPN connections for a broad selection of endpoint devices including Microsoft Windows, Mac, iOS, Linux, and Android.
- Virtual Desktop Infrastructure products enable an at-home worker to see and use a data center computer's desktop. This gives IT managers significant control over the computing environment of at-home employees and offers remote users a consistent and more productive experience. Progent's VDI consulting services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI solutions.
- Routers attach at-home computer networks to the Internet and support VPN tunnels, home Wi-Fi networks, and firewalls. Progent can provide top-tier online support for setting up routers from a variety of manufacturers. See router configuration services from Cisco-certified experts.
- Home Wireless networks, typically shared by families and visitors, are frequently used by telecommuters to access their router for work. This can cause throughput as well as cybersecurity issues. Progent can assist you to resolve these issues by delivering services like Aironet integration consulting, Cisco-certified Meraki WiFi installation consulting, and Ubiquiti wireless AP setup assistance.
- Internet access methods affect the speed and reliability of connections between telecommuters and the corporate data center. Line-of-business applications may demand backup Internet connections in the event the primary connection fails. Progent can provide guidance for selecting Internet service providers, choosing appropriate bandwidth and data volume offerings, and setting up redundant Internet access. See Internet access integration services.
IP Voice Solutions for At-Home Workers
Extending the business PBX system to include teleworkers is critical to maintaining an effective at-home workforce. A broad range of cloud-based VoIP products are popular with SMBs to support telecommuters. Many larger organizations depend on Cisco's current or older products for VoIP solutions. Progent can help organizations of any size to design or maintain a remote VoIP environment that delivers the versatility, convenience and security required for at-home workers. Progent's Cisco-certified CCIE Voice experts offer advanced support to assist organizations tune their current Cisco IP voice environments to handle an expanding remote workforce.
- Cisco Unified Communications Manager (Cisco Unified CM) delivers advanced IP telephony capabilities to devices such as IP phones, media processing products, Voice over IP gateways, and mixed media applications used across the network. CUCM manages additional mixed media services like unified messaging, voice/video conferencing, and customer interaction networks. For more information about Progent's Unified Communications Manager support, see CUCM consultants.
- Cisco CallManager is Cisco's earlier call-processing software and has been replaced by Cisco Unified CM. Progent can help you to maintain your current CallManager deployment or upgrade efficiently to Cisco's modern IP telephony products. To learn about Progent's support services for CallManager and Cisco's other older IP voice platforms, visit Cisco CallManager consulting.
- Cisco IP Gateways enable integration with public telephony networks and with clients operating outside the corporate perimeter such as telecommuters. Progent can provide expert support for Cisco's legacy IP gateways including the UC520, UC540 and UC560 products as well as for current Cisco SIP gateways. See Cisco SIP gateway configuration consulting.
- Additional VoIP Platforms supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can assist you to enhance your wide area network architecture to work with these VoIP solutions and deliver as-needed configuration and debugging expertise.
Video Conferencing for Teleworkers
A broad range of video conferencing products from leading technology companies support virtual meetings, video and voice conferencing, chat sessions, and content sharing for both onsite workers and teleworkers. Many organizations utilize multiple conferencing products to meet the needs of their various partners and clients. Progent's communications experts can help you to maintain your existing conferencing environment and enhance the engagement of your at-home workforce.
- Skype for Business is Microsoft's leading unified communications platform that supports presence, IM, voice and video conferencing plus the seamless integration of these capabilities within Office desktop and Microsoft 365 applications such as PowerPoint, Word, Excel and Outlook. Progent can provide the skills of Microsoft-certified specialists who can assist your company to set up and manage Skype for Business clients to accommodate your remote employees. To learn more about Progent's support services for Skype for Business, visit Skype for Business integration experts.
- FaceTime is Apple's multiuser video phone platform for iOS, iPadOS, iPod and Mac devices. FaceTime runs over Wi-Fi or cellular Internet connections. Newer editions of FaceTime support as many as 32 simultaneous users for video calls. To learn more about Progent's consulting expertise for Apple FaceTime, refer to Progent's FaceTime configuration expertise.
- Webex Meeting Center provides online conferencing for most computing devices. Delivered through Cisco's Webex Cloud, Webex capabilities include sharing specific content or screens, presentations that incorporate rich media such as Microsoft PowerPoint and Flash videos, session recording, plus revision and playback for training. For details about Progent's consulting services for Cisco Webex as well as for additional IP video solutions from Cisco, visit Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams provides a hub for conferencing, contacts, and content with features that include video calling, threaded chat, plus data sharing. For details about Progent's support services for Microsoft Teams and for additional Office 365 products, refer to Progent's Microsoft Teams consulting services.
- Additional Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and debugging services for these conferencing platforms and help your business to tune your network infrastructure to run them.
Microsoft Integrated Collaboration Platforms for At-Home Workers
Microsoft's collaboration platforms are closely integrated with Microsoft's familiar Office and Microsoft 365 families, offering a rich environment of productivity apps that create a consistent user experience for exchanging information across multiple sites and on a wide selection of endpoint devices. Progent has delivered remote consulting services for Microsoft SharePoint and Exchange Server since their first releases and can assist businesses to deploy these critical collaboration platforms to maximize the effectiveness of your at-home workforce.
SharePoint uses web entities to facilitate collaboration and knowledge sharing by offering policy-driven access to content, workflow, and tools for searching through enterprise-wide business data. SharePoint allows you to build protected portals that permits remote workers to see and edit consolidated business intelligence via Intranets (Wikis), Blogs, social sites, and Web Parts (Widgets). For information about Progent's SharePoint consulting expertise, refer to SharePoint integration and development expertise.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. To learn about Progent's Exchange consulting expertise, go to planning and configuration consulting services for Microsoft Exchange Server.
OneDrive is Microsoft’s collaborative cloud storage service, similar to GoogleDrive. At-home users can save files to the OneDrive service, and co-workers can access them safely via a browser. Included with Office 365, OneDrive allows home workers to co-edit documents. Edits made offline are synced when you reconnect to the Internet. For information about Progent's support services for OneDrive, refer to Onedrive configuration consulting.
Cloud Integration Services for Teleworkers
Progent can provide affordable online assistance for enabling organizations to build, maintain and repair cohesive hybrid network architectures that incorporate physical data centers, at-home workers, branch offices, plus cloud resources. Progent can provide top-tier consultant for all types of public cloud service delivery including Infrastructure as a Service (IaaS), Platform as a Service, and Software as a Service. Progent can help telecommuters fix problems with cloud access, identity, and cybersecurity.
Microsoft Azure is a popular platform for cloud software and services that allows you to use infrastructure, servers, and key applications running on Microsoft's massive cloud. Microsoft Azure offers over one hundred cloud-based services such as the ability to host Windows and Linux-powered virtual machines, on-demand cloud storage, messaging, application development with Visual Studio, and backup/restore. Progent can assist you to set up virtual machines on Azure Virtual Machines, configure cloud-based storage on Azure Storage services, streamline identity management with Azure Active Directory, and plan data backup and restore solutions with Azure Backup. Progent can also show you how to establish protected connections to Azure for remote workers by configuring and troubleshooting firewalls and VPN IPsec tunnels. For information about Progent's consulting expertise for Azure, go to Microsoft Azure consulting services.
Office 365, now called Microsoft 365, is Microsoft's growing suite of client productivity software and cloud services available by subscription. Microsoft applications and services are marketed in a variety of plans intended for customers ranging from students and households to large corporations. Progent can provide quick and affordable remote access to experts knowledgeable about Office 365-compatible endpoints running Windows, Mac, iOS, and Google Android operating systems. Progent can assist you to assess the numerous subscription bundles offered with Office 365 and configure 365 applications for your telecommuters to achieve top business value. For details about Progent's support services for Microsoft Office 365, see Office 365 consulting expertise.
Microsoft 365 Exchange Online is one of the most popular cloud-based applications in the Office 365 product product suite. Office 365 Exchange Online offers the advantages of lower costs for physical infrastructure, simplified management, on-demand scaling, high reliability, and additional advantages inherent with cloud computing. Microsoft has designed Exchange Online to run seamlessly with local Exchange environments, allowing customers to build hybrid cloud/onsite networks. Progent's Exchange experts can provide occasional help to guide you through tough technical bottlenecks and can also provide comprehensive project management outsourcing to ensure your teleworkers have convenient and secure access to your Exchange Online environment. For information Progent's consulting expertise for Office 365 Exchange Online, visit Office 365 Exchange Online configuration and troubleshooting consulting.
Amazon Web Services (AWS) is a pioneer in the public cloud market and is the industry's leading provider of cloud-based services. Progent offers fast and affordable online contact with cloud integration experts who can help your organization to design, deploy, manage, and troubleshoot hybrid information networks that incorporate Amazon AWS cloud-based services with on-premises resources and with other public clouds like Microsoft Azure. Progent also can provide the skills of Cisco-certified CCIE networking experts to help your company to build a high-availability network architecture so your employees have a productive computing experience whether they are working from your headquarters, a branch office, at home, or on the road. For information about Progent's consulting expertise for Amazon AWS, see Amazon AWS consulting services.
Google Cloud (GCP) is a leading set of cloud services that offers Infrastructure-as-a-Service and Platform-as-a-Service products. Progent's Microsoft, Linux, and Cisco experts can help you to scale your current IT assets with the Google Cloud, and Progent's DBA consultants can help you make your key apps cloud friendly so your remote workers can take full advantage of Google Cloud Platform services. Progent's consultants can help you to deploy virtual machines on GCP Compute Engine, design an efficient storage system with Google Cloud Storage services, and simplify identity management for remote workers with GCP Cloud Identity. Progent's consultants can also assist your business to utilize GCP's management technology to administer and track your Google Cloud ecosystem. To find out, visit Google Cloud Platform consulting expertise.
Help Desk Support for At-Home Workers
A sudden, enterprise-wide changeover to a from-home business model, which could be activated by an epidemic or as an element of a disaster recovery/business continuity plan, can overwhelm even the most efficient internal Support Desk. Progent's Help Desk Call Center services allow businesses to outsource or augment their Call Desk with Progent's online Technical Response Center (TRC) team.
- Progent's Standard Help Desk Call Center support services leverage Progent's nationwide team of remote technical support experts combined with world-class trouble ticketing and follow-up technology to offer an affordable, modern Call Desk. Progent's Standard Help Desk Services provide an end-to-end solution that addresses all facets of remote Level 1 desktop support from initial service requests through trouble ticket creation, desktop sharing, problem resolution, and incident reporting. A web-based User's Service Portal allows at-home employees to track or edit the status of their active trouble tickets, enter information, and upload screenshots and attachments. Support services are delivered at a substantial price reduction off Progent's ordinary Level 1 technical support rates, and Progent makes available the option of rapid hand-off to Level 2 and Level 3 support specialists to deal with advanced issues. To find out more, go to Progent's Standard Helpdesk Services for small and mid-size businesses.
- Progent's Call Desk Augmentation Service allows your business to expand your existing Help Desk Call Center team by sharing responsibilities for Help Desk support services transparently between your regular support staff and Progent's nationwide roster of desktop support engineers and subject matter experts. Progent's shared Help Desk service is based on a co-sourcing support model based on the number one professional services automation platform for handling help requests and ticketing, establishing ownership, tracking progress, and producing reports. For details about how Progent's Help Desk Supplementation Services can help your business to deliver best-in-class IT support to your from-home workers, refer to Progent's Help Desk Call Center supplementation Services.
Security for Remote Workers
At-home workers commonly run their own equipment and work in a physically unsecured area. This worsens their exposure to cyber attacks and demands judicious use of firewalls, remote monitoring, and the enforcement of policies that adhere to leading practices. Progent's seasoned team of certified cybersecurity professionals can help you to plan, implement and manage a compliant security environment that safeguards critical data in networks that include telecommuters.
- Firewalls allow companies to create a network that can be securely accessed by local users as well as by at-home workers, mobile users, suppliers, customers, and other stakeholders. Next-generation firewall appliances permit you to assign and control appropriate access rights to various classes of users and to scale your network and adjust your security as your business evolves and as cyber threats grow increasingly complex. Progent works with both new and older security appliances from all major vendors including Cisco, Palo Alto Networks, Check Point, Juniper, and Fortinet. To learn more about Progent's firewall configuration services, refer to firewall support services.
- Online Endpoint Security Monitoring makes it possible to watch over the various devices utilized by an at-home workforce and either block or identify and mitigate the latest cyber attacks such as ransomware. With Progent's ProSight Active Security Monitoring (ASM) services, a small-footprint software agent is installed on each protected endpoint, monitoring all activity and utilizing state-of-the-art machine learning to detect new attacks at inception. When an attack is discovered, ProSight Active Security Monitoring instantly isolates the targeted endpoint from the corporate network to contain the threat. Because the ProSight ASM software agent is autonomous, endpoint devices stay protected even when they are not connected to the Internet. For details about ProSight Active Security Monitoring, go to remote endpoint monitoring for remote workers.
- Security Audits can evaluate the vulnerability of your network to all classes of external and local security attacks for an environment that incorporates at-home workers. Progent can run online, automated cybersecurity inventory scanning for quickly and affordably detecting a wide variety of security gaps that can be found over the Internet. Progent's endpoint security assessment consulting services, which can be provided by security professionals with advanced certifications including CISA, CISSP, and GIAC, can help your business to evaluate your operations and policies and review your IT architecture to enable you to design the highest level of protection for your remote workers.
Data Protection for Telecommuters
Data Protection involves saving and recovering vital data in order to prevent data loss and minimize restoration time in case of storage problems due to hardware breakdowns, software glitches, user error, malware, or other causes. Dependable data protection strategies can be particularly challenging to design and manage in hybrid environments that combine private data centers, public clouds, and at-home workers.
- Backup/Restore strategies for remote workers must cover multiple kinds of personally owned endpoints. Progent can provide fast online access to consultants knowledgeable about a broad array of platforms for backing up Windows, Apple Mac and Linux/UNIX powered servers and desktop computers as well as notebooks, iOS and Android tablets and handhelds. Leading backup/recovery solutions supported by Progent's data protection consultants include Barracuda Backup, Azure Backup, DoubleTake Software, CrashPlan, Retrospect, and Time Machine. To protect data spread across a hybrid network, Progent offers ProSight Data Protection Services, a managed backup/recovery subscription service that uses cloud-based storage and features granular restore and centralized management.
- Disaster Recovery/Business Continuity (DR/BC) strategies often anticipate circumstances that require a rapid switch to a work-at-home environment. Progent's expert disaster recovery preparedness experts and business continuity planning consultants can assist you to produce, document and validate a DR/BC plan that includes the logistics of moving to telecommuting.
Unified Management for Telecommuters
Microsoft has rebranded and reshuffled its endpoint management products under the title Endpoint Manager, which includes Intune for cloud management of mobile and remote endpoints and Configuration Manager for managing on-premises computers. Microsoft Endpoint Manager features a unified solution for safeguarding critical data by controlling local, mobile, and at-home endpoints.
Microsoft Intune
Intune is a component of Microsoft's Endpoint Management suite that also includes Configuration Manager. Intune is a cloud service for managing and securing off-premises devices and applications. Remote endpoint computers can be user owned or company owned. IT administrators managing the endpoint computers of at-home workers can utilize Intune to provision and authenticate apps on managed devices, push patches and certificates, set up policies for accessing information and networks, manage passwords, establish VPN tunnels, determine how telecommuters share information, establish threat defense, verify security compliance, and wipe sensitive data from missing, stolen or decommissioned endpoint devices. Intune runs with iOS/iPadOS, Android, Windows, and macOS/OS X devices. For information about Microsoft Intune and to find out how Progent can help your company to use Microsoft's Endpoint Management to manage the devices of your telecommuters, go to Intune mobile endpoint management consultants.
VMware Workspace ONE
VMware Workspace ONE is a feature-rich unified Mobile Device Management (MDM) platform that allows network administrators to keep offsite endpoints up to date and protected. Workspace ONE uses VMware AirWatch for centralized endpoint management plus VMware's Horizon virtual application delivery platform for authorization control, app management, and configuration management of endpoint devices. Workspace ONE runs with devices based on Windows 10, macOS, iOS, Android, Chrome OS, or leading distributions of Linux. VMware Workspace ONE is offered by subscription as a cloud-based service or as an on-premises product through a one-time purchase. Key capabilities of VMware Workspace ONE include fast remote provisioning of out-of-the-box notebooks, immediate onboarding of new employees, policy set up and enforcement for all categories of devices, aggregated reporting and performance analytics, an email encryption gateway, and integration with Microsoft apps and cloud products. To find out about Progent's support for VMware Workspace ONE, visit VMware Workspace ONE mobile endpoint management consultants.
Contact Progent for At-Home Worker Expertise
To contact Progent about creating and maintaining an efficient telecommuter solution for your Montgomery, Alabama business, phone
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Small Business Specialists
24-Hour Small Office Small Business IT Outsourcing Company
Progent is a leading innovator in cost-effectively providing world-class network support to small businesses. Progent's success in addressing the IT service requirements of the historically underserved small company sector is the cumulative outcome of major technical and process breakthroughs that have eliminated much of the conventional expenses out of managing IT support, injected unmatched professional expertise into the support system, and dramatically accelerated the solution cycle.
Windows Server 2008 Active Directory Online Consulting
Consult Microsoft Windows Server 2008 R2
Windows Server 2008 is a major step forward in making information networks more protected and available, simpler to virtualize and manage, faster, and able to offer a better environment for web hosting and development. Progent can help your company get the most from the improvements incorporated into Windows Server 2008 by providing Microsoft-certified consulting, tech support, education, staffing, monitoring, and security engineering services.
24/7 Exchange Server 2010 Upgrade Professional
Consultant Exchange Server Upgrade
Progent's Microsoft and Cisco-certified consulting experts can help your organization to assess the value of Microsoft Exchange 2010 for your business and can help your IT staff to plan and carry out a smooth migration to Microsoft Exchange Server 2010 from Exchange 2003 or Microsoft Exchange Server 2007 that will offer quick payback by improving your productivity, lowering the expense of hardware and service, streamlining administration, and integrating your vital communications platforms.
Zero Downtime Data Center Engineer
Emergency Data Center Technology Professional
Progent's Data Center professionals can help you find fault-tolerant data centers that match the particular requirements of your company. Fault tolerant Internet Data Centers are particularly appealing to small businesses due to of their low cost and simplified logistics compared to pursuing a do-it-yourself strategy. Trying to build an on-site data center with even a minimum degree of fault tolerance is too costly for the majority of small organizations. Progent can help you get all the advantages of non-stop data centers and 24x7 colo sites by providing a full range of engineering and support services.
Online Help Project Planning
Branch Office System Consultants
For enterprises with branch offices in California or any area served by Progent's engineers, Progent's Microsoft-Certified network support experts and certified Cisco system specialists offer a variety of network support services such as project planning, SOX compliance, office moves, enterprise security, system design, local or phone-based emergency support, and troubleshooting for co-location hosting environments. A Progent IT architect can show you how to plan a multi-site information system that makes smart use of co-location facilities and Internet hosting sites. Progent’s Microsoft Certified consultants can help major enterprises plan, integrate and maintain massive rollouts of updated releases of Microsoft products including Active Directory, Microsoft Exchange Server, SharePoint Server, Microsoft SQL, and Enterprise editions of Windows. Progent’s CCIE and Cisco Certified Network Professional consultants can assist you to deploy Cisco products for connection solutions that combine simple, high-performance, integrated, and remote networking.
IT Outsourcing Advantages Article
IT Outsourcing White Papers
Progent’s IT outsourcing packages offer economical computer support for medium-size companies. Whether it involves designing network architecture, setting up an in-house Help Desk or using an outside one, rolling out a new e-mail system, monitoring your system, or creating an on-line business application, outsourcing your IT technical services can smooth out costs and eliminate risks, allowing network service expenses to grow in a more linear and controlled fashion than is possible by assembling a large, knowledgeable in-house IT staff. Progent’s Outsourcing White Paper and flyers show how Progent can help you create a protected and highly available network foundation for your vital Windows-based business software such as Windows Server 2008, Exchange Server, and Microsoft SQL Server 2008.
Microsoft SQL Server Security Consulting Firm
Coding SQL
Progent's certified SQL Server developers and DBAs can provide online consulting to assist businesses of any size to create, manage, and maintain applications based on the Microsoft SQL Server platform and .NET architecture. Progent's SQL Server experts offer help with any phase of the application life cycle in environments that can include small business or departmental databases to VLDB applications and enterprise-class data warehousing.
Professionals Exchange 2007 Server
Remote Computer Consulting Exchange Server 2007
Progent's expert support team can help you design and implement a smooth in-place Exchange Server 2007 upgrade strategy that avoids productivity downtime, simplifies long-term service requirements, and makes your Exchange 2007 Server easy to manage. For complex multi-server or multi-location migrations, Progent offers the background to complete your move rapidly and economically. Progent's Microsoft Exchange 2007 support, troubleshooting, and design offerings include expertise with the configuration of outside vendor enhancements of Exchange Server 2007 that are in keeping with your business goals.
Windows 8.1 Work Folders Consultant
Consultant Services Windows 8.1 Work Folders
Microsoft Windows 8.1 is engineered to run on computers from smartphones and tablets to power-user desktops. An abundance of new and improved features, such as its touchscreen support and iconic live tiles user interface, offer a broad selection of benefits for organizations who know how to put them to work. Progent's Windows experts can assist get your organization up the learning curve with Windows 8.1 and show you how to gain maximum competitive value from the operating system's various technical enhancements.
Linux Backup Consultants
vSphere Data Protection, Specialists
Progent can provide economical online support from IT engineers with expertise in a wide array of products and technologies that deliver solutions for backing up Microsoft Windows, Apple Mac, and Linux/UNIX physical and virtual servers and workstations plus notebooks and handhelds. Progent can provide consulting support for leading backup products including Acronis, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist Software, CrashPlan PRO, Double-Take, Mozy, Retrospect, Apple Time Machine, VMware Data Recovery (VDR), and FLARs. Progent's consultants can assist you to design, upgrade, or troubleshoot data backup systems for a range of environments including local, edge to datacenter, cloud-based, or a mix.
After Hours IT Consultant Exchange Online Archiving
Hybrid Exchange Online and Exchange on-premises Outsourcing
Microsoft Office 365 Exchange Online allows you to utilize cloud-resident servers, mailboxes and associated email components to reduce capital expense and administrative hassle. You can use Office 365 Exchange Online to run all your Exchange mailboxes, or you can run a hybrid architecture that combines both local as well as cloud-resident mailboxes. Progent's Microsoft-certified consulting experts can provide affordable online technical support to help your organizations to evaluate the benefits of Exchange Online, design a network topology that makes sense for your functional requirements and budget, implement a non-disruptive move from your existing Exchange organization to one that includes Exchange Online, train your IT team and end users, and deliver ongoing consulting and technical support.
Technology Consulting Services Microsoft Intune Migration
Intune Endpoint Protection IT Services
Progent's Intune consultants can help your company to understand the business value of adopting Intune for administering your web-facing mobile devices including laptops, phones, and tablets based on Windows, iOS, and Android. Progent's Intune consultants can assist your company to define policies, plan and deploy pilot systems to confirm the appropriateness of Microsoft Intune for your network, deploy Intune throughout your enterprise, integrate Intune with System Center Configuration Manager for unified change management, and provide ongoing support for your Intune solution.
Network Consultants ISA 2000 Server
ISA 2000 Server Specialist
Progent's certified ISA Server consultants have long backgrounds developing Microsoft ISA Server-based security solutions for IT networks with multiple sites, mobile workers, and line-of-business eCommerce applications. Progent's Microsoft Firewall experts can assist your small business in planning and deploying a configuration of ISA 2000 Server or ISA Server 2004 that meets your network protection requirements without overly limiting your network accessibility. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.
Internal Security Inventory Professional
Network Security Scan Consultant
Progent offers two low-cost service bundles designed to allow small companies to receive a professional security assessment from a certified security engineer. With Progent's External Network Security Inventory Scan, a security engineer administers a comprehensive examination of your IT infrastructure from beyond your firewalled perimeter to determine potential risks in the security posture you present to the public. With Progent's Internal Network Security Inventory Scan, a certified security professional runs a system scan from a secure computer within your firewall to evaluate the risk to inside threats. The two security inventory packages are set up and executed from a protected external location.
Signature-based Virus Protection Consultant Services
ProSight Next Generation Endpoint Protection Help and Support
ProSight Active Security Monitoring is an endpoint protection service that utilizes cutting edge behavior-based analysis tools to defend endpoint devices and servers and VMs against modern malware assaults like ransomware and file-less exploits, which easily get by traditional signature-based anti-virus products. ProSight Active Security Monitoring protects on-premises and cloud-based resources and provides a single platform to manage the entire malware attack progression including filtering, infiltration detection, mitigation, cleanup, and post-attack forensics. Top features include single-click rollback using Windows Volume Shadow Copy Service and automatic network-wide immunization against newly discovered attacks.
Oracle RDBMS Contract Programmer
Oracle Database Resource Manage Specialist
Progent offers fast and affordable online access to an authorized Oracle database administration expert or an Oracle software developer. Progent offers advanced DBA services for any version of Oracle's RDBMS platform and can also assist you to plan, create, update, or troubleshoot Oracle database applications based on SQL and PL/SQL. Progent also can provide support for Streams replication tools and ASM file/volume manager.
SonicWall NSA 2650 Firewall Security Auditor
SonicWall Capture ATP Cybersecurity Organizations
Progent's certified SonicWall firewall experts can help you configure, maintain, and troubleshoot SonicWall firewall/VPN devices including the current SonicWall TZ and NSa Series of firewalls and the legacy SonicWall PRO 1260 Secure Switch products. Progent's CISM and GIAC-certified network security consultants can show you how to incorporate SonicWall security gateways into a complete network protection plan and design security into your corporate processes.
Lync Server 2013 Front End Pool Pairing Specialist
Microsoft Certified Expert Lync Server 2013 PSTN Gateway Specialists
Progent's Microsoft consultants can assist your company to evaluate the benefits of Microsoft Lync Server 2010 for your business and can assist you to plan and execute a deployment of Microsoft Lync Server that consolidates the administration of IM and Presence and increases the output of your office staff, at-home workers, and mobile workforce. Progent's consultant's can also assist your company to perform an efficient upgrade to Microsoft Lync Server from Office Communications Server or Microsoft Live Communications Server, interface Microsoft Lync Server with Exchange, SharePoint Server, and Microsoft SQL Server, show you how to use Microsoft Lync Server to enhance the team-computing capabilities of Microsoft Office programs, and offer training and ongoing support for Microsoft Lync Server 2010 and other Microsoft products.
Microsoft SBS 2003 Remote Support
Microsoft Small Business Server 2011 Configuration
Microsoft Small Business Server is an affordable suite of server products that offers the basis for a powerful but manageable IT network. The IT sophistication of the Microsoft .NET products included with Small Business Server 2011 calls for a network consultant with real-world experience planning and building seamless, comprehensive business network environments. Progent's SBS Server professionals have an average of over a decade of experience supporting business networks founded on Microsoft technology. This experience ensures you results in deploying, administering, and maintaining IT solutions that incorporate the Microsoft SBS Server package of servers and applications.
Top Ranked Exchange Server Hosting Consulting
Microsoft Exchange Hosting Engineer
Progent's Microsoft Exchange Server Hosting and Management Services provide a world-class data center that features backed-up electrical and environmental control systems,
Cisco ASA and VMware Support Services
Consultant Services Cisco ASA Firewall AVC Configuration
The new Cisco ASA 5500-X Family Next-Generation Firewalls with Firepower Services deliver substantially more bang for the buck than Cisco's previous PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX 500 firewalls for new deployments. Progent's Cisco-premier CCIE network consultants can help you to maintain your current PIX or ASA 5500 security appliances and migrate to ASA 5500-X firewalls with Firepower Services. Progent can also help you to plan, integrate, optimize, manage and troubleshoot firewall solutions built around Cisco ASA 5500-X firewalls with Firepower Services.
Award Winning SQL Server 2014 In-memory ColumnStore Engineer
Top SQL Server 2014 Cluster Shared Volumes Remote Consulting
SQL Server 2014 incorporates major enhancements in key areas including performance, availability, compliance, and cloud readiness. Microsoft SQL Server 2014 is the first version of SQL Server that incorporates in-memory technology that operates seamlessly across all types of applications including OLTP, enterprise data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consultants can deliver cost-effective online and onsite consulting services such as system design, configuration, management, remediation, and application development services to help organizations of any size to realize fast return from their SQL Server 2014 deployment.
SCCM 2007 Software Inventory Technical Consultant
SCCM 2007 Device Management IT Services
Progent's Microsoft-certified consultants can assist your organization to maintain Microsoft System Center 2007 Configuration Manager to streamline operations, enhance compliance, and boost productivity by ensuring that critical applications stay up to date, managing product licenses, and monitoring usage patterns to help you make informed purchasing decisions. Once your organization is set to update your SCCM 2007 change management ecosystem, Progent can help you to prepare for and carry out a smooth migration to System Center 2012 Configuration Manager.
Exchange 2016 Migration Support and Integration
Microsoft Expert Exchange 2016 Mailbox migration Technical Consultant
Progent can help your business in all phases of your upgrade to Microsoft Exchange Server 2016 such as planning HA infrastructure for an on-premises, cloud-based or hybrid environment; server and CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2 or later; migrating mailboxes; Windows Hyper-V strategy; specifying mass storage requirements for your virtual machines, databases and logs; configuring hardware load balancing for high-availability client access services; planning, setting up and testing Exchange and Windows Servers and DAG groups; integration with SharePoint; preparing the firewall; creating SSL certs; providing client remediation with Office desktop or Microsoft Office 365; and configuring Outlook on the web (formerly Outlook Web App).
IT Services SQL Server 2016 Azure Backup
Technical Support Services SQL Server 2016 Data Mining
SQL Server 2016 offers major enhancements in speed, capacity, data security, availability, BOYD integration, and built-in analytics and reporting. New features include PolyBase for processing SQL and NoSQ databases simultaneously for data warehousing, Jason integration, Always Encrypted mode, Mobile Report Publisher, and seamless management of on-premises and cloud-based resources. Progent's Microsoft-certified consulting team can deliver remote and onsite expertise to help businesses of any size to implement, manage or debug any version of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with all core Microsoft platforms including Windows Server, Exchange, SharePoint Server, Dynamics CRM and GP, Skype for Business, and System Center Operations Manager (SCOM).
Consultant Windows Server 2012 R2 Failover Cluster
Remote Troubleshooting Windows 2012 Cluster Server
Progent's Microsoft-certified failover clustering experts can assist you to assess the advantages of adopting Windows Server 2012 clustering to build a powerful fault-tolerant/disaster recovery solution, assist your organization to design and deploy a Windows Server 2012 system, provide online and on-premises consulting expertise and technical support for failover clusters composed of physical servers or virtual machines, and help you to streamline the management of clustered servers.
Telepresence Network Consultants
Top Tandberg Telepresence Technology Professional
Progent offers the services of a certified consultant with an extensive background integrating products from the major video conferencing/telepresence providers such as Cisco/Tandberg, Polycom, and LifeSize and can assist your company to plan, configure, upgrade, or troubleshoot a video conferencing environment that protects your investment and maximizes the business value of your IT network. Progent also offers the services of infrastructure engineers who can help businesses of any size to create and troubleshoot a communications network that provides the performance, dependability, protection, and expandability required to support your telepresence solution.
Services Documentation On-site Support
Immediate CISSP Certified Expert Services Documentation Remote Consulting
Progent uses an enterprise-class service reporting system that stores and formats detailed documentation for all billed services. Unlike some independent consultants or local support organizations who offer minimal documentation or details of services performed, each service provided by Progent is tracked by comprehensive documentation. Every Progent consultant has use of the support reports sent by every staff member to every customer. The discipline of documenting and archiving service activity allows more effective service and eliminates a slew of common misfortunes such as when a support customer is virtually held captive to a consultant who won’t let go of vital service information.
Top Computer Consultants Windows Server 2016 Stretch Clusters
Support and Help Windows Server 2016 VM Load Balancing
Progent's Microsoft-certified IT consultants offer Windows Server 2016 migration consulting services to help businesses of any size to plan and carry out an efficient upgrade to Windows Server 2016 and Windows Hyper-V 2016 using a local, cloud, or hybrid deployment model. Progent can assist your company to evaluate the value of Windows Server 2016 for your enterprise and can help you with any aspect of designing, deploying, managing or debugging your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can help your organization to benefit from the many innovative high-availability and security features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, Just In Time (JIT) Privileged Access Management, VM load balancing, Storage Replica, plus workgroup and multi-domain clusters.
Remote Support MRTG
Urgent Nagios Network Consultant
Nagios and MRTG are powerful, Open Source monitoring utilities that run on the Linux OS and can be deployed to monitor UNIX/Linux environments, Microsoft Windows systems, or mixed-platform systems in which Linux and MS Windows run side by side. The Nagios monitor lets system managers to track network services including SMTP, HTTP, SSH, and NNTP. Multi Router Traffic Grapher allows you to graph the traffic in and out of SNMP-enabled network devices such as servers, routers, and switches. Progent's network integration engineers can help you utilize both these tools to tune and repair your system.
Security Incident Response Consultants
Consultant Security Information and Event Management
Global Information Assurance Certification was established in 1999 to validate the knowledge of IT security professionals. GIAC accreditations are recognized by companies and government organizations all over the world including and the U.S. NSA. Progent's GIAC-certified information assurance specialists offer expertise with any of the network security capabilities addressed under GIAC certification such as evaluating network security mechanisms, event handling, intrusion detection, web-based application security and security information and event management (SIEM) solutions.
Meraki Outdoor APs On-site Support
Meraki Wi-Fi AP Management Computer Engineer
Progent's Meraki Wi-Fi AP consultants offer online and on-premises support services to help organizations of all sizes to design, install, manage, expand or troubleshoot Wi-Fi networks that include Cisco Meraki APs. Progent can assist your business to configure and support Meraki-based Wi-Fi infrastructure for sites that can range from a telecommuter's home or a remote office to a large campus or a nationwide enterprise. Progent can also help you to integrate additional Cisco technology including Catalyst and Nexus switches, routers and firewalls to create a cohesive ecosystem that delivers the same connectivity, responsiveness, security, manageability and uptime for wired and Wi-Fi users regardless of their mobility or computing device.
CCNP Expert Certified Firepower Management Center On-site Technical Support
Cisco Firepower Integration Services
Cisco's Firepower Next Generation Firewalls provide a major performance boost over Cisco's previous-generation ASA 5500-X firewalls and offer centralized management of advanced cybersecurity features like application visibility, next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection, URL filtering, and multi-node sandboxing. Progent's Cisco CCIE firewall experts can assist you to plan and carry out a smooth migration to Cisco Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and help you integrate Firepower firewalls with Cisco's subscription-based security services to build and centrally control network environments that span local offices, data centers, and cloud resources.
Monitoring and Reporting Network Engineer
Online Consulting Remote Monitoring and Reporting
Small to mid-sized businesses can now get all the advantages of Microsoft System Center Operations Manager and also have fast access to Progent’s Microsoft and Cisco certified IT support professionals. With Progent's economically priced IT support programs, mid-size organizations can choose a basic co-sourcing service program based on System Center Operations Manager 2007 with network monitoring, reporting, Help Desk and online service or a complete 24x7 outsourcing package. Progent supports Microsoft Operations Manager 2007 to provide small company networks enterprise-class availability, protection and productivity.
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