Fast Remote Support for Montgomery Alabama IT Networks
Immediate Online Technical Support for Montgomery SystemsFor companies in Montgomery Alabama, Progent provides remote help for computer systems powered by Microsoft, Cisco, macOS and OS, or Linux technology. Progent's Microsoft Premier engineers have delivered online support to businesses in every state in the United States. (Refer to recommendations from Progent's clients.) In addition, Progent can furnish the expertise of Cisco CCIE-qualified engineers to help with challenging infrastructure problems, as well as the services of CISA and CISSP-accredited security consultants to handle advanced security architecture and diagnostic issues.

Progent's online support engineers offer exceptional leverage due to the fact that they possess the practical background and have access to the advanced tools needed to resolve the majority of information system issues quickly. This lowers direct costs since service calls accumulate minimal billable minutes. Remote support also eliminates the expense of dispatching an engineer to your office. Your organization benefits additionally in indirect costs by reducing or avoiding system downtime and related costs resulting from business disruption, disgruntled clients, unproductive employees, and de-focused management. Progent's advanced remote technical support know-how is particularly helpful for organizations that rely on public clouds for critical infrastructure or applications like Microsoft Azure, Exchange Online, Amazon AWA, Google Cloud Platform, or where on-premises support may not be an option.

Progent's billing policy for remote support is designed to leverage your IT service investment. Progent bills by the minute for telephone-based assistance, so you are charged only for the support that you actually get. Unlike many online service companies, Progent imposes no startup surcharge or minimum fees. Progent's one-minute granularity and simple policy for billing do away with scenarios where speedy. minor solutions somehow end up as large invoices. Progent's penchant for solving technical issues quickly means your business saves cash.

Progent's Online Consulting and Troubleshooting Expertise
Through years of experience, Progent has mastered an arsenal of optimized tools and field-tested processes which ensure the highest level of effectiveness for remote help and troubleshooting for information systems of all sizes. Progent provides secure VPN support for gateways from multiple popular companies such as Microsoft, Cisco, SonicWall and WatchGuard. Protected VPN access allows the experts of Progent's online support team to link to your company's network remotely without compromising system security.

Progent's sophisticated service reporting application includes detailed histories for the support that Progent's clients have received. Progent's authorized engineers have access to the records of support provided to every Progent customer by any Progent engineer. This database of trouble tickets and fixes is stored as a quickly exploitable proprietary knowledge base that permits Progent's remote support professionals to share their knowledge company-wide to make sure that the value of Progent's support improves over time. Progent's advanced accreditations and working relationships with major industry leaders such as Cisco and Microsoft make available additional massive technical support databases and allow quick response from manufacturers' in-house support staff so Progent's online service specialists can arrive at the best solutions quickly.

Online support provided by Progent to clients in Montgomery Alabama include:

ProSight Flat-rate Managed Services for Small and Medium Size Organizations
Progent offers a family of affordable, fixed-price managed services designed to allow small and medium-size businesses to utilize the same best-of-breed technology deployed by many of the world's top enterprises. The ProSight portfolio of outsourced network management services covers all critical aspects of modern networking such as email protection, security and compliance, cloud-based backup and disaster recovery, network infrastructure monitoring and management, virtual server cloud hosting, and IT asset documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection service that incorporates cutting edge behavior-based machine learning technology to guard endpoint devices as well as physical and virtual servers against modern malware assaults like ransomware and email phishing, which easily evade legacy signature-matching anti-virus tools. ProSight ASM protects local and cloud-based resources and provides a single platform to automate the entire malware attack progression including protection, identification, containment, remediation, and forensics. Top features include one-click rollback using Windows Volume Shadow Copy Service (VSS) and automatic network-wide immunization against newly discovered attacks. Read more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection (ESP): Endpoint Security and Exchange Email Filtering
    Progent's ProSight Enhanced Security Protection managed services offer ultra-affordable multi-layer security for physical servers and virtual machines, desktops, mobile devices, and Exchange email. ProSight ESP uses contextual security and advanced heuristics for continuously monitoring and responding to cyber threats from all attack vectors. ProSight ESP delivers two-way firewall protection, intrusion alerts, endpoint control, and web filtering via leading-edge tools packaged within a single agent accessible from a unified control. Progent's data protection and virtualization consultants can help your business to design and configure a ProSight ESP deployment that meets your organization's unique needs and that allows you prove compliance with legal and industry information protection standards. Progent will assist you define and implement policies that ProSight ESP will manage, and Progent will monitor your network and react to alerts that call for immediate action. Progent can also help you to install and test a backup and disaster recovery solution such as ProSight Data Protection Services so you can recover rapidly from a potentially disastrous cyber attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint protection and Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    ProSight Data Protection Services from Progent offer small and medium-sized businesses a low cost end-to-end service for secure backup/disaster recovery (BDR). Available at a fixed monthly price, ProSight Data Protection Services automates and monitors your backup processes and allows fast restoration of vital data, applications and VMs that have become lost or damaged due to component breakdowns, software bugs, disasters, human error, or malicious attacks like ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to a local device, or to both. Progent's cloud backup specialists can deliver advanced support to set up ProSight DPS to to comply with regulatory requirements such as HIPAA, FIRPA, and PCI and, whenever needed, can assist you to recover your business-critical data. Read more about ProSight Data Protection Services Managed Backup and Recovery.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering and email encryption service that incorporates the technology of leading data security vendors to provide web-based management and comprehensive protection for your inbound and outbound email. The hybrid structure of Progent's Email Guard integrates cloud-based filtering with an on-premises security gateway appliance to offer complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. The Cloud Protection Layer acts as a preliminary barricade and blocks most threats from making it to your security perimeter. This reduces your exposure to external threats and conserves system bandwidth and storage space. Email Guard's on-premises gateway appliance adds a further level of analysis for inbound email. For outgoing email, the on-premises gateway provides anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The local gateway can also assist Exchange Server to track and safeguard internal email traffic that stays within your corporate firewall. For more details, visit Email Guard spam and content filtering.

  • ProSight WAN Watch: Network Infrastructure Management
    Progent’s ProSight WAN Watch is an infrastructure management service that makes it simple and affordable for smaller businesses to map, track, enhance and debug their connectivity hardware like switches, firewalls, and access points as well as servers, printers, client computers and other devices. Using cutting-edge Remote Monitoring and Management technology, ProSight WAN Watch ensures that infrastructure topology diagrams are kept updated, captures and displays the configuration of virtually all devices connected to your network, tracks performance, and generates notices when problems are detected. By automating time-consuming management and troubleshooting processes, WAN Watch can knock hours off common tasks such as network mapping, reconfiguring your network, locating devices that require important updates, or resolving performance problems. Learn more about ProSight WAN Watch infrastructure management consulting.

  • ProSight LAN Watch: Server and Desktop Monitoring
    ProSight LAN Watch is Progent’s server and desktop monitoring managed service that incorporates advanced remote monitoring and management technology to help keep your network running efficiently by checking the state of vital computers that drive your information system. When ProSight LAN Watch detects an issue, an alert is transmitted automatically to your designated IT staff and your Progent engineering consultant so that all looming problems can be resolved before they can impact productivity Learn more about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and applications hosted in a protected Tier III data center on a high-performance virtual host set up and maintained by Progent's network support professionals. With the ProSight Virtual Hosting service model, the client retains ownership of the data, the operating system software, and the applications. Since the system is virtualized, it can be moved easily to a different hosting environment without a time-consuming and technically risky reinstallation process. With ProSight Virtual Hosting, your business is not locked into one hosting provider. Learn more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Infrastructure Documentation and Password Management
    ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, maintain, find and protect data about your network infrastructure, processes, business apps, and services. You can instantly locate passwords or serial numbers and be warned automatically about upcoming expirations of SSL certificates ,domains or warranties. By updating and managing your network documentation, you can save up to half of time wasted searching for critical information about your network. ProSight IT Asset Management features a common location for storing and sharing all documents required for managing your network infrastructure like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports advanced automation for gathering and associating IT information. Whether you’re planning improvements, doing regular maintenance, or responding to a crisis, ProSight IT Asset Management gets you the knowledge you need when you need it. Learn more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and low-cost alternative for small and mid-size organizations to get an objective evaluation of the overall health of their information system. Based on a selection of the top remote monitoring and management tools in the industry, and supervised by Progent's certified group of IT professionals, ProSight Network Audits help you see how closely the deployment of your essential infrastructure devices conform to best practices. Both the Basic and Advanced options for ProSight Network Audit services are offered at a low, one-time cost and provide instant benefits such as a more manageable Active Directory environment. Both versions also come with a year of cutting-edge remote network monitoring and management. Benefits can include simpler network management, better compliance with government and industry security standards, higher utilization of IT resources, quicker problem resolution, more dependable backup and restore, and increased uptime. Learn more information about Progent's ProSight Network Audits IT infrastructure review.

The ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report service is a low-cost service centered on a brief phone discussion with a Progent backup/recovery consultant. The interview is designed to help assess your company's preparedness either to stop or recover quickly after an assault by a ransomware strain such as Ryuk, WannaCry, MongoLock, or Locky. Progent will work with you personally to gather information about your current antivirus tools and backup/recovery system, and Progent will then deliver a written Basic Security and Best Practices Report describing how you can follow best practices to build an efficient AV and backup/recovery environment that aligns with your company's requirements. For details, refer to The ProSight Ransomware Preparedness Report Service.

Special Support Services Available from Progent
Progent can provide the skills of world-class remote consulting professionals for special IT projects. Billing rates for longer-term development or consulting tasks are set based on the level of expertise of the consultants assigned. Progent's experience with these important areas of information technology allows clients to complete critical projects within budget and on schedule. Progent's project-based online engineering solutions include:

  • Help Desk Call Center Support
    Progent's Help Desk support alternatives for businesses with networks based on Windows, Cisco, macOS and OS X, UNIX, or Linux products include comprehensive Help Desk Call Center services, co-managed Help Desk support services, and Helpdesk consulting. Progent's Standard Help Desk Services provide small businesses an end-to-end solution that manages all facets of online Level 1 desktop technical support from initial requests through ticketing, screen sharing, status tracking, problem solving, and reporting. Progent provides call desk services at a significant discount off Progent's regular Level 1 desktop service rates, and Progent can provide the option of fast as-needed escalation to subject matter experts to handle the most problems.

    Progent’s Help Desk Co-management services make it possible for your business to split the load for Help Desk support transparently between your in-house IT staff and Progent's large roster of seasoned desktop support engineers and subject matter experts. Progent’s Help Desk Co-management service is an advanced support solution based on the top PSA platform for handling end-user service requests, ticketing, responsibility, progress tracking, and metrics.

    Progent's Help Desk Call Center staff of seasoned network professionals offers your clients in Montgomery Alabama instant assistance from an effective network service resource with extensive background delivering telephone-based consulting and online troubleshooting for IT systems powered by Microsoft, Cisco, macOS and OS X, or UNIX/Linux components. Progent's charter is to earn the Call Center the reputation as a key enabler of company efficiency, and Progent's aim is to solve instead of simply report technical issues.

  • Applications Support: Education, Development, and Troubleshooting
    Progent's Applications Consulting staff offers remote advanced engineering expertise and education in special application areas such as Enterprise Requirements Planning, MRP, custom financial systems, and Customer Relationship Management. Progent also can provide consulting, custom programming, and education for familiar Microsoft business applications including CRM, MS Office Project, Office 365 Word, and Microsoft Office 365 Excel. To learn additional information about Progent's expertise, custom development, and training services, refer to Progent's Applications Experts Team.

  • Unified and Automated Administration of Hybrid Cloud Environments
    System Center 2016 unifies and automates the management of hybrid cloud environments by offering comprehensive support for Windows Server 2016 servers, Windows 10; cohesive integration of mixed-OS networks that incorporate Linux, Hyper-V and VMware vSphere; and better public and private cloud support such as closer integration with Microsoft Intune for iPhone and Google Android smartphone administration plus built-in integration with Operations Management Suite (OSM) for cloud-based analytics. Progent's System Center 2016 consulting experts can provide advanced remote and on-premises expertise for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can assist organizations of any size to design and configure a new implementation of System Center 2016, expand or tune your current one, upgrade efficiently from a previous version of System Center, or debug your System Center solution.

  • Remote IT Infrastructure Monitoring Services
    Progent offers organizations in Montgomery Alabama online IT infrastructure monitoring and reporting by providing Microsoft System Center 2016 Operations Manager (SCOM) expertise and Microsoft System Center 2012 Operations Manager support. Progent can configure SCOM to suit your environment so that your IT maintenance is proactive and automated. By uncovering emerging issues before they expand into full-scale emergencies, proactive monitoring can avoid inconvenient and costly network breakdowns. Progent can also provide help with system monitoring utilities like Nagios and MRTG to diagnose UNIX, Linux, Sun Solaris, or macOS and OS X environments, Windows systems, or networks that support a mix of platforms.
How Your Montgomery Company Can Contact Progent's Online Support Professionals
To get in touch with Progent about emergency phone-based help with Microsoft Windows, Apple macOS and OS X, or Linux computer systems, go to Progent's Emergency Online Support, call 1-800-993-9400, or visit Contact Progent. For companies and new ventures in Montgomery Alabama, Progent's online computer support specialists are ready to provide professional and affordable IT help whenever your business has to have it. More than a decade of providing remote repair services has earned Microsoft Partner certification for Progent's team of engineers and has helped Progent to acquire world-class troubleshooting skills and to fine tune remote connectivity tools to fix network problems rapidly while avoiding the expense and lost time that comes with on-premises service visits.

Even if your Montgomery office deals with a local independent consultant or maintains an in-house IT staff that can handle the majority of network issues, Progent’s Microsoft and Cisco certified engineers are available to offer a convenient and seamless virtual extension of your on-site resources in cases when your regular IT support personnel either lack the time or the experience to fix unexpected system emergencies or particularly complex integration projects.

Benefits of Progent's IT Support for Companies in Montgomery Alabama
Progent's online IT consulting services enable your Montgomery organization to experience the benefits of immediate, enterprise-class network support without the expense of maintaining an in-house IT staff. Your information system will acquire greater strategic worth by becoming increasingly reliable, efficient, and secure. Benefits to your business include:

  • Convenient virtual extension of your local support resources
    For most businesses in Montgomery Alabama, local network support resources, whether consisting of outside consultants or a full-time IT staff, can solve typical technical problems. On the other hand, serious problems can spring up when local resources are overstretched or absent, and some problems may stem from technology that is beyond the scope of your local support people. In these cases, Progent's on-call service specialists offer a convenient, fast, and affordable way to supplement your regular help and to convey valuable knowledge to increase your capability to handle downstream problems locally.

  • Less Dependence on Freelance Service Providers
    For IT support, smaller companies commonly depend on individual freelance consultants. While freelance service people have less internal costs than big support firms and can afford to charge marginally less, they are sometimes stretched too thin, making it difficult to respond quickly to crisis situations. If a freelance consultant is busy with another client, sick, on a trip, or in training, the absence of backup help may force your business to wait for help during an IT crisis. As your business expands, system downtime and problems with critical applications are more costly. The money you thought you were saving on an independent can be consumed quickly by lost productivity. Progent offers a ready source of backup service experts to insure your IT system remains up and running.

  • Build a Solid Basis for Smooth Expansion
    Organizations typically begin with an IT system created on a shoestring budget. Lacking a scalable framework, slap-dash repairs often get thrown on top of an unstable foundation. As a network grows, stability and expandability issues can impede the success of the organization. These poorly built environments require proper analysis, smart long-term planning, and wide technical expertise to evolve to a system infrastructure able to offer the solid foundation to handle current business demands and simplify downstream expansion.

  • Work with Problem Solvers Instead of Technology Resellers
    Smaller businesses need advice and technical training to navigate through an ever more complicated array of technology options capable of promoting business success and improving productivity. They do not need a computer engineer who is motivated to earn a commission on a certain vendor's products. IT consulting and product sales can result in a situation where the proposed solution is built around a profitable product rather than the genuine needs of a client. Progent avoids these conflicts of interest by offering just services instead of products. This allows Progent to align IT expertise with the real needs of clients.

How Is Progent Unique from Other Service Firms?
Progent is a Microsoft Partner consulting company and Progent's staff size, breadth of technical expertise, fine tuned support software, and understanding of corporate IT allow offices to avoid the limitations of excessive reliance on smaller consulting firms, individual freelance consultants, or over-stretched internal IT help.

Progent stands out by providing:

  • Best Practices
    Progent’s team of Microsoft and Cisco Premier Certified experts average more than a decade of real-world industry experience, at the front lines of network support, executing a wide range of IT projects for a large mix of businesses. Each Progent support professional shares a proven collection of personal best practices which are incorporated into company-wide best practices training that Progent instills in its consulting personnel. This guarantees that you get not only expert IT capability, but also a consultant with field-tested approaches for using computer knowledge to solve real-world network problems rapidly.

  • Value Pricing
    Progent's pricing model is to charge for remote service and in-person visits by the minute. Consequently, you are invoiced only for received support. Progent does not impose a more expensive rate for off-hours or priority service, and within California or in areas where Progent offers on-site support, Progent does not charge for travel time except for emergency calls where on-site work is less than four hours. In addition, Progent applies no minimum fee and asks no monthly commitment for support services delivered during normal working hours. Many service firms impose large minimum fees or charge for each fifteen minutes or longer. Progent's fine granularity avoids large bills for fast repairs so you will not be forced to permit minor problems to stay unaddressed.

  • Full Documentation of Delivered Services
    Progent has developed a sophisticated service reporting system that stores and formats complete documentation for all delivered services. Unlike some freelance consultants or small support firms who provide scant documentation or specifics of services performed, every service provided by Progent is tracked by full documentation. Every Progent consultant has use of the support documentation transmitted by each consultant to every customer. The practice of detailing and archiving service records results in more effective service and avoids a slew of typical problems such as when a support customer is effectively held captive to a consultant who won’t let go of the keys to the kingdom.

  • 24x7 Server Monitoring with Microsoft Operations Manager
    Progent is one of the only consulting firms to offer round-the-clock remote monitoring services based on Microsoft System Center Operations Manager. MS Operations Manager causes your network maintenance to be anticipatory rather than reactive. By uncovering potential problems before they result in lost productivity, system monitoring can keep your information network from painful and costly service losses.
How Does Our Company Begin Getting Online Technical Support from Progent?
To get started with Progent's online help services or to learn more about Progent's online support options, call Progent at 1-866-PROGENT (866-776-4368) or go to Contact Progent. If you have an urgent requirement for IT support, go to Immediate Technical Support.



An index of content::

  • 24/7 Microsoft Teams PSTN integration Engineer Microsoft Teams video conferencing Consultancy
  • Montgomery, Alabama Computer Network Support
  • 24/7/365 Montgomery Remote Workers Cloud Integration Systems Expertise Montgomery Mobile Montgomery At Home Workforce Cloud Systems Consultants Montgomery
  • 64-bit Migration Professional 64-bit Upgrade Remote Technical Support

    • Windows 2000 Computer Consulting
    Windows 2000 Support and Help

    Progent's certified Windows 2000 consultants can show you how to optimize the functionality of your current Windows 2000 Servers and can streamline network administration, offer technical support and troubleshooting, and strengthen security. Progent can also show you how to design, justify, and execute a plan to migrate from Windows Server 2K to Windows Server 2003. Progent is expert in designing test programs to eliminate the technical risk involved with moving to Windows Server 2003 by uncovering potential hardware and application compatibility problems.

  • 802.11 Wireless LAN Consulting Services 24/7/365 Wi-Fi Network Integration Support
  • After Hours Microsoft ISA Server Specialist ISA Server Consultants
  • Migration Company Montgomery, AL
  • After Hours Security Consulting VPN Security Firewall Security Intrusion Detection
  • Anti-Virus Consultant Immediate Postini Setup and Support
  • At Home Employees Helpdesk Technology Consulting Services Offsite Workers Helpdesk Specialist
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  • At Home Workers Expertise in Montgomery - Integration Consulting Experts Montgomery, AL Montgomery Work from Home Employees Infrastructure Consulting Services Montgomery, AL
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  • CRISC Certified Information Risk and Information Systems Control Officer Consulting Services CRISC Certified Risk and Information Systems Control Manager Consultant Services
  • Cisco CCIE Online Support services Cisco Security Network Consulting
  • Cisco Experts Small Office System Repair Small Office Computer Companies
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  • Cisco Remote Access Computer Network Service Company Consulting Group Cisco VoIP
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  • Cisco Remote Support Services Montgomery Mobile 24/7/365 Cisco IT Outsource Montgomery Huntsville
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  • Computer Consulting Employment 24x7x365 Microsoft MCP Employment
  • Computer Security Security Audit Services Information Security Network Security Audit
  • Online Support Montgomery, Alabama
  • Configuration Meraki AP Management Professional Meraki Outdoor Wi-Fi Access Point
  • Consolidation Cisco Certified CCIE Cisco Router Computer Network Support Company

    • Exchange 2010 Migration Services
    Exchange Migration Consultant

    Progent's Microsoft-certified network experts can assist your organization to assess the value of Exchange Server 2010 for your business and can help your IT staff to design and carry out a smooth upgrade to Exchange Server 2010 from Exchange 2003 or Microsoft Exchange Server 2007 that will offer fast return on investment by increasing your productivity, cutting the cost of equipment and service, simplifying administration, and consolidating your key communications technologies.

  • Consult System Testing QoS Test Lab Specialists
  • Consultant Exchange Server 2000 Exchange 2000 Server Upgrade Computer Consulting
  • Consultant Microsoft Dynamics GP Business Portal for Dynamics GP Consultant
  • Consultant Services CISSP-ISSAP Cybersecurity Architecture CISSP-ISSAP Security Architecture Specialists

    • Security Contractor ISSAP
    ISSAP Certified Cybersecurity Consultants

    Progent's ISSAP Certified security experts, or Information Systems Security Architecture Professionals, are consultants who have earned ISSAP status through rigorous testing and extensive experience with information security architecture. ISSAP security experts possess comprehensive understanding of access control systems and techniques, telecommunications and network infrastructure protection, cryptography, needs evaluation, business continuity planning (BCP) and disaster recovery planning (DRP), and physical security. Progent's ISSAP-premier security experts can help your business with all phases of architecture security.

  • Consultant Services Windows Server 2012R2 24x7 Windows Server 2012R2 Private Cloud Consultant Services
  • Consultants for Network Service Organizations near Montgomery - Transparent Short-Term Support Staff Help Consulting Services for Network Service Organizations in Montgomery - Temporary Support Staff Augmentation Montgomery
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  • Expert Microsoft Certified Dynamics GP Software IT Consultant Dynamics GP Great Plains Accounting IT Consultant
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  • Forefront Threat Management Gateway Professional Threat Management Gateway 2010 Consultant
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  • Google Cloud Kubernetes Services Consultancy Google Cloud VPN

    • Emergency Support Outsourcing Office 365 Exchange migration
    Office 365 Single Sign On IT Consultant

    Office 365 is Microsoft's expanding suite of productivity apps and cloud-hosted services available on a subscription basis. Office 365 applications and cloud-based services are offered in a variety of subscription plans intended for customers from students and households to global enterprises. Progent can provide fast and easy online access to specialists with expertise in Microsoft, Mac, Apple iOS, and Google Android technology. Progent can help your business to evaluate the wealth of subscription plans available with Office 365 and integrate your information network with Office 365 so you realize top business value. Progent supports cross-vendor environments that incorporate Windows, macOS or OS X, and Linux software. Progent can also assist you to create and maintain hybrid ecosystems that transparently integrate on-premises and cloud-based products and services.

  • Google Cloud Machine Learning Consultants Google Cloud Kubernetes Professional

    • SMS Server Upgrade IT Consultants
    SMS Server Upgrade Professionals

    Progent’s Microsoft certified consultants provide small and mid-size businesses enterprise-class consulting support for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's solution for change and configuration management. SMS 2003, a component of Microsoft System Center 200, allows companies to deliver critical software quickly and automatically to specified users, reduce product expense and stay compliant by understanding patterns of usage, improve Windows protection by increasing your awareness of vulnerability and by installing critical updates, manage your external workforce through industry standards independent of connection or geography, and reduce operational costs by efficiently utilizing the management capabilities incorporated into Windows. Progent’s SMS consulting professionals can help you use SMS economically for automated software and application deployment, security patch administration, and asset tracking management including software and appliance inventory.

  • Hyper-V 3.0 Virtual Server Technology Professional Microsoft Hyper-V 3.0 Server Virtualization Consultant
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    • 24x7 Help Desk Sharing Remote Troubleshooting
    On-site Support Extended Help Desk

    Progent's Standard Help Desk Services offer an end-to-end solution that handles all facets of online desktop technical support from service requests through trouble ticket generation, remote desktop control, progress tracking, problem resolution, and reporting. Help Desk services are provided at a significant discount from Progent's normal desktop service rates, and Progent can provide the option of rapid as-needed escalation to Level 2 and Level 3 experts to handle complex issues.

  • ISA 2006 Firewall Technology Professional Microsoft Certified Expert ISA Server 2006 Computer Consultant
  • IT Consultant Server Management Server Virtualization IT Services

    • Exchange 2007 Edge Server Online Consulting
    Consultant Microsoft Exchange 2007

    Progent's Microsoft certified consultants can show you how to define and implement an efficient in-place Microsoft Exchange 2007 upgrade strategy that avoids network downtime, reduces ongoing support requirements, and makes your Exchange Server 2007 easy to manage. For complicated multi-server or multi-site upgrades, Progent offers the knowledge and experience to finish your move quickly and economically. Progent's Exchange 2007 support, troubleshooting, and design services include assistance with the configuration of outside vendor enhancements of Microsoft Exchange 2007 Server and the design of unified messaging solutions powered by Exchange Server 2007.

  • IT Consulting Microsoft Office Communications Server Microsoft VoIP Online Support Services
  • IT Outsourcing Advantages White Paper IT Outsourcing Best Practices White Papers
  • IT Outsourcing White Papers IT Outsourcing Article
  • Integration Microsoft Project Server 2013 Microsoft Project Server Reporting Consult
  • Integration Support SMS Server Upgrade Award Winning Systems Management Server 2003 On-site Support
  • Internet Connection Consultants Professionals ISP Service Plan Selection
  • Microsoft Azure AD configuration Design Azure cloud integration Outsourced Programming
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    • Colocation Center Migration Online Troubleshooting
    Emergency Computer Consultants Data Center Colocation

    Colocation data centers make it possible for businesses to share world-class facilities for housing computer hardware that supports critical applications. Progent's Microsoft and Cisco premier IT experts can help your business with all facets of your colocation program such as selecting and migrating to a colocation site, creating system architecture, specifying hardware, on-site and on-line troubleshooting, establishing offsite system management, and education your IT personnel.

  • Microsoft Certified Azure and SharePoint integration Specialist Azure and SQL Server integration Technology Professional
  • Microsoft Certified Expert Remote Backup and Restore Service Technical Consultant MCSE Expert Certified Data Protection Manager Backup Service Specialist
  • Microsoft Certified Office Word for Android Specialist Microsoft Office Word Consulting Services
  • Microsoft Certified Partner Exchange Server Migration Specialist Engineer Microsoft Exchange Server 2010 Upgrade
  • Microsoft Dynamics Contract Programming Firm Reporting Microsoft Dynamics
  • Microsoft Dynamics GP ERP Online Help Dynamics GP/Great Plains IT Consultants

    • Services IT Outsourcing
    IT Outsourcing Consulting

    Progent is organized deliver in-depth remote consulting for all technical areas common to small company information systems and offers a variety of strategic, on-demand services such as a part-time Chief Information Officer to provide advanced IT design and budgeting capability, a Technical Response Center for help desk services, 24x7 server monitoring, spam and email-borne virus protection as a managed service, project management for major projects such as office relocations orOS migrations, connectivity consultants for building and maintaining fast and robust network infrastructure, security engineers to ensure data protection and compliance, disaster recovery specialists to create business continuity strategies, and software developers to create, enhance, or repair business applications.

  • Microsoft Exchange 2010 Network Consulting Service Exchange 2010 Server Small Business Network Consultants Montgomery Mobile
  • Microsoft Expert Remote Consulting ISA Server 2006 Online Support ISA Server 2006

    • 24 Hour Microsoft Windows 7 Upgrade Small Business IT Consulting
    Windows 7 Security Technical Consultant

    Progent's certified consultants can assist your company to assess Microsoft Windows 7 to verify application compatibility and to determine its speed and stability operating in your environment. Progent's consultants can also show you how to assess the potential strategic value of adopting Microsoft Windows 7. If you decide that Windows 7 makes sense for your business, Progent can assist your IT organization to design and carry out a smooth upgrade to Microsoft Windows 7 from a your current version of Windows.

  • Microsoft Expert SCDPM 2012 Troubleshooting IT Consulting SCDPM 2012 Compliance IT Consultant
  • Microsoft Experts Windows Server 2012R2 Hyper-V Integration Services Windows Server 2012 R2 Cloud Engineer
  • Microsoft SBS Server Professional Microsoft SBS 2003 Outsourcing
  • Microsoft SQL 2008 Server Configuration SQL 2008 Setup and Support
  • Microsoft Solutions Framework Project Methodology Small Business IT Outsourcing 24-Hour Small Office Network Consultant Microsoft Consulting Best Practices
  • Microsoft T-SQL Programming Expert Microsoft Certified MS SQL Firewall Setup
  • Microsoft Windows 2008 Security Consulting Services Largest Windows Server 2003 Integration Specialists
  • Microsoft Windows 7 Migration Support Online Help Windows 7
  • Microsoft Windows Small Business Server 2008 Services Consulting Services Windows Small Business Server
  • Midsize Business Professionals Midsize Business Remote Support

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    Lync Server 2010 provides Instant Messaging, Presence, voice/video conferencing, desktop collaboration, as well as IP-based and traditional PSTN voice communication. Microsoft Lync Server 2010 can enhance the capability of Microsoft Exchange, SharePoint and Office or Office 365 and simplify management through integration with Windows AD. Lync 2010 can also cut expenses by doing away with VoIP hardware and subscription fees, PBX systems, or legacy video conferencing solutions. Progent's Microsoft-certified IM and Presence consultants can provide online and onsite support to assist your company to maintain and repair your current Lync Server 2010 environment or evaluate the benefits of upgrading from Lync to Skype for Business, which is the renamed and revamped release of the product. Progent can also assist your organization to plan and carry out an efficient Skype for Business migration.

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    Progent's Cisco VoIP phone and video IP phone consultants can assist you to configure, maintain, and troubleshoot Cisco VoIP phones, video IP phones and wireless IP handsets. Progent offers support for all models of Cisco's IP phones from discontinued VoIP products to the newest HD media phones. Progent's IP telephony experts can also help your organization to integrate your IP phones with Cisco Unified Communications Manager, previously branded CallManager, or with Cisco Unified Communications Manager Express to build a state-of-the-art IP-PBX ecosystem for unified messaging and collaboration. Progent can also help you to configure Cisco Unified Communications Manager applications such as Cisco Unified CM IM and Presence Jabber, Unity Express for voicemail management, Mobile Connect for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for building an advanced customer contact solution. Progent can provide expertise with all aspects of Cisco VoIP Phone integration including designing dial plans, setting up SIP trunking, deploying Cisco ISR routers with CUBE internetworking capability, and designing Cisco UCS server clustering and Cisco Survivable Remote Site Telephony (SRST) solutions for survivability.

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    Progent's Microsoft-certified failover clustering experts can help companies of all sizes to evaluate the advantages of deploying Windows Server 2012 clustering to create an advanced fault-tolerant/disaster recovery strategy, help you to plan and install a Windows Server 2012 system, provide online and on-premises consulting services and technical support for clusters composed of physical servers or virtual machines, and show you how to streamline the management of clustered servers.

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    Microsoft System Center 2016 delivers major improvements in the management of hybrid cloud environments by offering comprehensive support for Windows Server 2016, Windows 10; unified management of multi-OS environments that include Linux, Microsoft Hyper-V and VMware; and expanded public and private cloud support such as tighter integration with Intune for iPhone and Google Android smartphone management plus built-in integration with Microsoft Operations Management Suite for cloud-enhanced analytics and reporting. Progent's Microsoft-certified consulting team can provide advanced online and onsite expertise for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can help you to plan and install a new deployment of Microsoft System Center 2016, expand or tune an existing one, upgrade smoothly from a previous release of System Center, or troubleshoot your System Center environment.

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    Remote 24x7 monitoring, proactive alarms, and actionable reports are vital to maintaining the health of your IT system and avoiding preventable and costly disruptions. Remote Monitoring and Management (RMM) solutions have advanced to the point that companies of all sizes can get a level of network stability that was previously reserved for large enterprises. Progent can provide several Remote Monitoring and Management options available as economical service packages designed to assist you to detect and resolve a most IT network problems before they get big enough to hurt your business.

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    Progent's ISSAP Certified security experts, or Information Systems Security Architecture Professionals, are consultants who have been awarded ISSAP Certification through rigorous testing and significant experience with network security architecture. ISSAP security experts possess in-depth understanding of access control systems and methodologies, telecommunications and network security, cryptography, needs evaluation, business continuity and disaster recovery, and physical security. Progent's ISSAP-premier security specialists can assist your business with all aspects of architecture security.

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