Fast Remote Technical Support for Montgomery Alabama Information Networks
Urgent Remote Help for Montgomery SystemsFor businesses in Montgomery Alabama, Progent provides remote help for computer systems based on any mix of Microsoft, Cisco, Apple macOS and OS X, or Linux/UNIX platforms. Progent's Microsoft Premier consulting experts have delivered remote support to businesses in all 50 states in the U.S. (Check out recommendations from Progent's customers.) In addition, Progent offers the consultation services of Cisco CCIE-qualified engineers to solve challenging infrastructure issues, plus the assistance of CISA and CISSP-certified security experts to help with high-level security architecture and diagnostic jobs.

Progent's online technical support experts offer exceptional value because they possess the real-world background and have access to the sophisticated tools necessary to resolve the majority of information system problems rapidly. Efficient support reduces immediate costs since service calls accumulate minimal chargeable minutes. Online support also eliminates the expense of sending a consultant to your location. Your organization saves even more in indirect costs by minimizing or avoiding network downtime and related losses due to business disruption, upset customers and vendors, unproductive workers, and de-focused executives. Progent's extensive remote consulting experience is particularly helpful in environments that depend on public clouds for vital infrastructure or software like Azure, Office 365 Exchange Online, Amazon Web Service, Google Cloud Platform, or where on-premises support may not be useful.

Progent's pricing policy for online help is designed to stretch your IT service dollar. Progent bills per minute for phone assistance, so you are charged just for the services that you actually get. Unlike many remote service companies, Progent imposes no service activation charge or minimum payments. Progent's one-minute granularity and simple policy for billing do away with scenarios where speedy. minor fixes manage to end up as large bills. Progent's penchant for dealing with problems efficiently means your business saves money.

Progent's Remote Consulting and Technical Support Services
Over the years, Progent has refined an arsenal of customized technologies and proven methodologies that allow the highest level of effectiveness for online consulting and repair for computer networks of any size. Progent provides safe Virtual Private Network support for VPN gateways from multiple leading sources including Microsoft, Cisco, SonicWall and Checkpoint. Secure VPN connectivity permits the consultants of Progent's Technical Response Center to link to your company's environment remotely without breaching corporate security.

Progent's advanced technical support database system maintains thorough records for all support that Progent's clients have been provided. Progent's staff service personnel have the benefit of the details of services provided to every customer by every engineer. This database of problems and resolutions is structured as a quickly exploitable support knowledge base that enables Progent's remote technical engineers to share their experiences company-wide to make sure that the value of Progent's technical support grows over time. Progent's advanced certifications and working associations with major industry leaders including Cisco and Microsoft open up additional extensive technical knowledge bases and permit fast access to vendors' in-house engineering staff with the result that Progent's online consulting experts can find the most efficient solutions promptly.

Online technical services offered by Progent to customers in Montgomery Alabama include:

Progent's ProSight Fixed-price Managed IT Services for Small and Medium Size Businesses
Progent offers a family of affordable, fixed-price managed services intended to allow small and medium-size organizations to utilize the same advanced technology deployed by many of the industry's leading enterprises. Progent's ProSight suite of network management outsourcing services addresses all critical facets of information technology including email protection, security and compliance, cloud-based backup and disaster recovery, infrastructure management, virtual server hosting, and IT asset documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) service that utilizes cutting edge behavior-based analysis tools to defend endpoint devices as well as physical and virtual servers against new malware attacks such as ransomware and email phishing, which routinely evade traditional signature-matching anti-virus tools. ProSight Active Security Monitoring safeguards on-premises and cloud resources and offers a single platform to automate the entire malware attack lifecycle including filtering, identification, containment, cleanup, and post-attack forensics. Top capabilities include one-click rollback using Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against newly discovered threats. Read more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection (ESP): Endpoint Security and Microsoft Exchange Email Filtering
    Progent's ProSight Enhanced Security Protection managed services offer economical multi-layer security for physical servers and VMs, desktops, smartphones, and Exchange Server. ProSight ESP uses contextual security and advanced heuristics for round-the-clock monitoring and reacting to security threats from all attack vectors. ProSight ESP offers firewall protection, intrusion alerts, device control, and web filtering through leading-edge tools packaged within a single agent accessible from a single control. Progent's security and virtualization consultants can help your business to design and implement a ProSight ESP environment that meets your company's specific needs and that allows you demonstrate compliance with legal and industry information security regulations. Progent will assist you specify and implement policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alerts that call for urgent action. Progent's consultants can also help you to install and verify a backup and restore solution like ProSight Data Protection Services so you can recover quickly from a potentially disastrous cyber attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint security and Microsoft Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    ProSight Data Protection Services from Progent offer small and mid-sized organizations a low cost and fully managed service for reliable backup/disaster recovery. Available at a low monthly cost, ProSight DPS automates and monitors your backup processes and enables rapid recovery of vital files, apps and virtual machines that have become lost or damaged due to component failures, software glitches, natural disasters, human error, or malicious attacks such as ransomware. ProSight DPS can help you protect, recover and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to a local storage device, or to both. Progent's cloud backup consultants can provide world-class expertise to set up ProSight Data Protection Services to be compliant with regulatory requirements like HIPAA, FIRPA, PCI and Safe Harbor and, when needed, can help you to recover your critical data. Find out more about ProSight Data Protection Services Managed Backup.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering and email encryption service that uses the infrastructure of top data security companies to provide web-based management and comprehensive protection for your email traffic. The powerful architecture of Email Guard combines a Cloud Protection Layer with an on-premises gateway appliance to offer advanced defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne threats. The cloud filter acts as a preliminary barricade and blocks most threats from making it to your network firewall. This reduces your exposure to external attacks and saves system bandwidth and storage space. Email Guard's onsite security gateway device adds a further layer of inspection for incoming email. For outbound email, the onsite gateway provides AV and anti-spam protection, DLP, and email encryption. The on-premises security gateway can also help Microsoft Exchange Server to track and protect internal email traffic that stays within your security perimeter. For more details, visit ProSight Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    Progentís ProSight WAN Watch is a network infrastructure management service that makes it easy and inexpensive for smaller organizations to map, monitor, reconfigure and troubleshoot their networking appliances like switches, firewalls, and load balancers as well as servers, client computers and other networked devices. Incorporating cutting-edge RMM technology, WAN Watch makes sure that network diagrams are kept current, copies and manages the configuration of virtually all devices connected to your network, tracks performance, and sends alerts when potential issues are discovered. By automating time-consuming management and troubleshooting processes, WAN Watch can knock hours off ordinary chores such as making network diagrams, expanding your network, finding appliances that require important updates, or identifying the cause of performance issues. Find out more details about ProSight WAN Watch network infrastructure management services.

  • ProSight LAN Watch: Server and Desktop Monitoring Services
    ProSight LAN Watch is Progentís server and desktop monitoring managed service that incorporates advanced remote monitoring and management technology to help keep your IT system operating efficiently by checking the state of critical assets that drive your business network. When ProSight LAN Watch detects an issue, an alarm is transmitted automatically to your specified IT management personnel and your Progent engineering consultant so that all potential issues can be resolved before they have a chance to impact productivity Learn more about ProSight LAN Watch server and desktop monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size business can have its key servers and applications hosted in a secure Tier III data center on a high-performance virtual host set up and maintained by Progent's network support professionals. With Progent's ProSight Virtual Hosting service model, the customer owns the data, the OS software, and the applications. Because the environment is virtualized, it can be ported immediately to an alternate hosting solution without a time-consuming and technically risky configuration process. With ProSight Virtual Hosting, your business is not tied a single hosting provider. Learn more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Infrastructure Documentation and Password Management
    ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, update, retrieve and protect data related to your IT infrastructure, procedures, business apps, and services. You can quickly find passwords or IP addresses and be warned about impending expirations of SSL certificates or warranties. By updating and organizing your IT documentation, you can save up to 50% of time thrown away trying to find critical information about your network. ProSight IT Asset Management features a centralized repository for holding and collaborating on all documents required for managing your business network such as standard operating procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for gathering and relating IT information. Whether youíre planning improvements, doing maintenance, or responding to a crisis, ProSight IT Asset Management delivers the data you need as soon as you need it. Find out more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and low-cost alternative for small and medium-size businesses to obtain an unbiased assessment of the health of their information system. Based on some of the leading remote monitoring and management (RMM) tools available, and overseen by Progent's certified group of IT professionals, ProSight Network Audits help you see how well the configuration of your essential network devices adhere to industry best practices. The Basic and Advanced options for ProSight Network Audit services are offered at a low, one-time cost and deliver immediate benefits such as a cleaner Active Directory environment. Both also come with one year of state-of-the-art remote network monitoring and management (RMM). Benefits can include simpler management, improved compliance with data security standards, more efficient utilization of IT resources, faster troubleshooting, more reliable backup and recovery, and less downtime. See more about Progent's ProSight Network Audits network infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report service is an affordable service centered on a phone discussion with a Progent information assurance consultant. The interview is designed to evaluate your company's ability either to stop or recover quickly following an attack by a ransomware variant such as Ryuk, WannaCry, NotPetya, or Locky. Progent will consult with you directly to gather information concerning your existing antivirus tools and backup/recovery platform, and Progent will then produce a custom Basic Security and Best Practices Report detailing how you can apply best practices to build a cost-effective security and backup/recovery system that meets your business needs. For more information, visit Progent's ProSight Ransomware Preparedness Report Service.

Special Support Programs Available from Progent
Progent offers the services of world-class remote consulting professionals for special IT projects. Progent's charges for longer-term development or consulting tasks are determined based on the qualifications of the consultants required. Progent's background in these important areas of information technology allows clients to execute major projects economically and on time. Progent's special remote engineering services include:

  • Call Center Expertise
    Progent's Help Desk service offerings for companies with environments that incorporate Windows, Cisco, Apple macOS and OS X, UNIX, or Linux products include comprehensive Call Center services, co-managed Helpdesk services, and Call Center process consulting. Progent's Standard Help Desk Services offer small organizations a complete solution that manages all aspects of remote Level 1 desktop support from service requests through trouble ticket generation, remote desktop control, progress tracking, problem resolution, and management reports. Progent offers call desk services at a significant discount off Progent's regular desktop service rates, and Progent can provide the option of rapid as-needed escalation to subject matter experts to handle challenging issues.

    Progentís Help Desk Co-management services make it possible for your IT organization to split responsibilities for Help Desk services seamlessly between your IT staff and Progent's large roster of seasoned desktop support engineers and subject matter experts. Progentís Help Desk Co-management service is an advanced support solution built around the top professional services automation (PSA) platform for managing service requests, ticketing, ownership, progress tracking, and metrics.

    Progent's Help Desk team of veteran information technology professionals offers your customers in Montgomery Alabama immediate access to a large support group with extensive experience providing phone help and remote diagnostics for IT systems that incorporate Microsoft Windows, Cisco, Apple macOS and OS X, UNIX, or Linux products. Progent's focus is to give the Call Center the reputation as a significant contributor to business performance, and Progent's goal is to solve and not simply document IT issues.

  • Applications Services: Training, Custom Development, and Problem Solving
    Progent's Applications Consulting Team offers online and in-depth consulting support and education in specific application areas including ERP, MRP, custom programming for accounting packages, and Customer Relationship Management. Progent also can deliver expertise, programming, and training for popular Microsoft applications such as CRM, Project, Microsoft Office 365 Word, and Office 365 Excel. To read more about Progent's consulting, programming, and training services, visit Progent's Applications Experts Group.

  • Centralized and Streamlined Administration of Hybrid Cloud Environments
    System Center 2016 centralizes and automates the administration of hybrid cloud environments through advanced support for Windows Server 2016 servers, Windows 10 clients; cohesive integration of mixed-OS environments that incorporate Linux, Hyper-V and VMware; and better public and private cloud support such as tighter integration with Intune for iPhone and Google Android smartphone management plus native integration with Microsoft Operations Management Suite (OSM) for cloud-based analytics. Progent's System Center 2016 consulting experts can provide advanced online and onsite expertise for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can help you to design and configure a new deployment of System Center 2016, expand or tune your current one, migrate efficiently from a previous release of System Center, or debug your System Center environment.

  • Remote IT Infrastructure Monitoring Services
    Progent can deliver companies in Montgomery Alabama online hybrid network monitoring and reporting by providing System Center Operations Manager expertise and System Center 2012 Operations Manager (SCOM 2012) troubleshooting and support. Progent can tune SCOM to suit your environment so your network support is proactive rather than reactive. By uncovering possible trouble spots before they evolve into network outages, automated monitoring can avoid disruptive and costly service breakdowns. Progent can also provide help with network monitoring products such as Nagios and MRTG to analyze UNIX/Linux, Solaris, or macOS and OS X environments, Microsoft environments, or environments powered by a variety of platforms.
How Your Montgomery Company Can Contact Progent's Online Technical Support Experts
To get in touch with Progent about emergency phone-based help with Microsoft Windows, Apple macOS and OS X, or Linux environments, go to Progent's Emergency Online Support, call 1-800-993-9400, or visit Contact Progent. For offices and new ventures in Montgomery Alabama, Progent's online network support specialists are ready to provide professional and affordable system help the instant your organization has to have it. Long experience providing remote tech support has led to Microsoft Partner status for Progent's consultants and has helped Progent to acquire high-end troubleshooting skills and to refine online connectivity technology to fix network problems quickly while eliminating the expense and lost time associated with on-premises support visits.

Even if your Montgomery organization relies on a local independent support technician or maintains a full time IT staff that know how to deal with typical network issues, Progentís Microsoft certified engineers can still provide a convenient and seamless remote expansion of your local resources for situations when your regular IT support personnel either don't have the time or the experience to handle sudden network emergencies or particularly tough integration problems.

Advantages of Progent's Network Help for Organizations in Montgomery Alabama
Progent's online IT consulting services enable your Montgomery organization to experience the advantages of timely, world-class IT support without the cost of managing a full-time IT organization. Your network will derive added strategic worth by being more reliable, efficient, and secure. Benefits to your business include:

  • Convenient remote expansion of your on-site support resources
    For most companies in Montgomery Alabama, nearby network service providers, whether made up of independent consultants or an in-house IT staff, can handle the majority of technical issues. However, major troubles might spring up when local support personnel are overstretched or absent, and some trouble may stem from IT products that is unfamiliar to your local service personnel. In these instances, Progent's online support professionals provide an easy, fast, and budget-friendly solution to supplement your local resources and to convey valuable information to increase your capability to deal with downstream issues in-house.

  • Less Dependence on Individual Consultants
    For network support, smaller offices commonly rely on independent freelance consultants. Although independent consultants carry smaller internal costs than big service firms and can often charge marginally less, they are occasionally overextended, making it difficult to respond quickly to crisis situations. If an independent service provider is occupied with another customer, sick, on a trip, or in class, the absence of backup help may require your business to wait for help during an IT crisis. As your network expands, system downtime and problems with vital software are more costly. The money you thought you were saving on an independent can be eaten up quickly by lost productivity. Progent offers an on-call source of backup service experts to insure your network is always up and running.

  • Create a Scalable Foundation for Seamless Expansion
    Businesses typically start with an information system implemented on a shoestring budget. Lacking a strong framework, slap-dash fixes often get thrown onto an unstable foundation. When a company grows, stability and scalability problems can impede the productivity of the organization. Such badly designed environments require proper analysis, smart long-term planning, and broad-based technical knowledge to evolve to a network infrastructure that can deliver the solid foundation to meet vital business demands and facilitate downstream expansion.

  • Work with Problem Solvers Instead of Product Sellers
    Smaller companies need guidance and technical training to navigate through an ever more complicated maze of product alternatives available for accelerating business growth and improving productivity. They do not need a network engineer who is motivated to sell a certain vendor's products. Network support and product selling can result in a scenario where the recommended solution is designed around a profitable technology rather than the genuine requirements of a business. Progent eliminates these dilemmas by selling only services instead of products. This enables Progent to align technical consulting with the real needs of clients.

How Is Progent Different from Other Support Firms?
Progent is a Microsoft Partner consulting company and Progent's number of employees, depth of technical experience, refined support tools, and understanding of enterprise networking enable companies to escape the pitfalls associated with excessive reliance on smaller service firms, individual freelance consultants, or over-stretched in-house resources.

Progent stands out by providing:

How Does My Business Begin Getting Remote Computer Support from Progent?
To initiate Progent's Nationwide Remote Support services or to find out more about Progent's phone support options, call Progent at 1-866-PROGENT (866-776-4368) or see Contact Progent. If you have an urgent requirement for IT support, visit Immediate Technical Support.

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    The Helpdesk support delivery model adopted by Progent's Technical Response Center offers small businesses an dependable option to dependence on independent consultants by offering broad expertise accessible to numerous support groups, optional round-the-clock availability of emergency help, escalation capability to top-level experts for handling the most difficult problems, support consistency and dependability, prompt follow-up overseen by veteran support managers, a variety of easy-to-use mechanisms for initiating service tasks, plus excellent process transparency enabled by ticket updates and available via a web portal.

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    Linux RedHat Phone-based Consulting

    Progent provides nationwide urgent help and troubleshooting services for companies who run environments based on variants of Linux or whose information systems include a combination of Linux platforms/Linux and Microsoft technology. Online network consulting offers optimum leverage for your IT dollar by extending user efficiency and shortening the hours charged for network analysis and repair. Sophisticated online access tools and experienced technicians and consultants allow Progent to solve the majority of IT problems without squandering time and expense by traveling to your site. In most of situations your IT problems can be remediated by telephone or via a mix of telephone support and online network analysis. Progent can put you in touch with Cisco certified CCIE infrastructure engineers and CISM premier security specialists to help with the most challenging network problems.

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    Progent can help small and medium-size companies to plan, deploy and debug the infrastructure required for teleworkers.

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    If your organization does not need urgent online help but expects to need technical services with your network soon, you can save time and expenses and guarantee that the right IT skill will be ready when you require it by getting in touch with a Progent sales specialist and registering as a customer. For details, phone 800-993-9400 or email

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    Progent's pricing policy is to charge for online support and on-site visits by the minute. Consequently, you are charged just for received services. Progent does not demand a more expensive rate for after-hours or emergency service, and inside California or in areas where Progent provides in-person service, Progent does not bill for travel except for urgent support where on-site time is less than four hours. In addition, Progent imposes no initialization fee and requires no monthly commitment for support services provided during normal working hours. Many service firms impose substantial minimum fees or charge for each fifteen minutes or longer. Progent's one-minute granularity eliminates large invoices for quick fixes so you will not be tempted to permit less critical problems to fester.

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    Microsoft Windows Server 2008 represents a major step forward in making information networks more secure and fault tolerant, easier to virtualize and manage, faster, and able to offer an improved environment for web publishing. Progent can assist your company benefit fully from the improvements built into Microsoft Windows Server 2008 by delivering certified consulting, tech support, education, staffing, monitoring, and security expertise.

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    Progent offers nationwide urgent phone support and consulting services for companies who run Solaris environments or whose information systems feature a mix of Sun Solaris and Microsoft Windows products. Remote network consulting provides maximum return for your IT budget by preserving client productivity and limiting the hours charged for network repair services. Advanced remote access tools and skilled service specialists and consultants combine to enable Progent to handle most IT issues without squandering time and money by going to your site. In most of cases your IT issues can be dealt with by telephone or through a mix of telephone support and remote connectivity. Progent can put you in touch with Cisco CCIE infrastructure experts and CISA certified security specialists to assist with the most difficult network issues.

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    Global Information Assurance Certification was founded in 1999 to certify the knowledge of network security professionals. GIAC accreditations are acknowledged by companies and government organizations throughout the world including and the U.S. NSA. Progent's GIAC-certified information assurance consultants offer expertise with all of the security capabilities covered under GIAC accreditation including evaluating infrastructure vulnerability, security incident handling, intrusion detection, web-based application security and security information and event management (SIEM) solutions.

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    Forefront Threat Management Gateway is based on the proven security capabilities of Microsoft ISA Server 2006 and offers a centrally managed Internet gateway that acts as a one-server solution for an array of security functions including an multi-layer firewall, URL filtering, malware inspection, IPS, application proxy, VPN management, and HTTP and HTTPS inspection. Microsoft Forefront Threat Management Gateway includes advanced web security reporting features, allows customized reporting powered by Microsoft SQL Server, works with Active Directory to streamline authentication and policy enforcement, and can be deployed as a virtual server to cut costs and enhance availability. Progent's Microsoft consultants can assist your company to design and carry out pilot and production deployments; interface Forefront Threat Management Gateway 2010 with Windows 2008, AD, SQL Server, Exchange Server 2010, and Microsoft SharePoint; set up Forefront Threat Management Gateway to run on a virtual machine with Windows Hyper-V; and deliver ongoing consulting and troubleshooting. Progent can also assist you to upgrade smoothly to Microsoft Forefront TMG 2010 from ISA Server.

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    ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that uses state-of-the-art remote monitoring and management (RMM) techniques to keep your IT system running efficiently by checking the health of critical assets that drive your information system. When ProSight LAN Watch detects an issue, an alarm is transmitted immediately to your specified IT staff and your assigned Progent consultant so all looming problems can be addressed before they can disrupt productivity.

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    Progent provide organizations of any size world-class network online or onsite consulting services for information systems powered by Windows technology and Microsoft's .NET platform including MS Exchange Server 2013 and MS SQL Server 2012. Progent's Microsoft and Cisco Premier Certified network consulting experts also can provide security expertise for businesses varying in size from the small office to the worldwide enterprise.

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    Exchange 2013 includes significant enhancements to the capabilities of its predecessor Microsoft Exchange 2010 and delivers powerful new features plus a redesigned structure. These enhancements affect key areas including manageability, high availability (HA), security and compliance, cost of ownership, collaboration, expandability, throughput, compatibility, and productivity. Progent's Microsoft-certified Exchange 2013 consulting experts can help you understand the possible advantages of migrating to Exchange Server 2013, design an efficient test and rollout strategy, and educate your IT staff to maintain your Microsoft Exchange Server 2013 solution. Progent also offers ongoing remote consulting and management services for Microsoft Exchange 2013.

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    Cisco's Small Business 100, 300 and 500 series of access points are Linux-based units designed as value-priced wireless APs for small offices. Progent's Cisco CCIE wireless network consultants offer remote or onsite integration and troubleshooting support to assist your organization to plan, configure, update, optimize, administer and troubleshoot Cisco Small Business wireless AP environments of any scale or topology.

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    Microsoft Dynamics Customer Relationship Management helps small businesses build profitable customer interactions. Built-in Sales and Customer Service modules enable in-house staff to share information to help promote sales success and offer steady, efficient customer service. Progent can set up the most sensible network environment, including mobile wireless connectivity, to support Microsoft CRM, and Progent's Experts Team can provide your company with a certified MSCRM professional who can show you how to integrate Microsoft Dynamics CRM with your marketing or customer service databases.

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    Progent's Microsoft-certified relational database developers offer small and midsize businesses online support for leading database products such as MS SQL Server, Oracle, MySQL, and Office Access. Support services available from Progent include installation and integration, database architecture and coding, administration support, replication and synchronization strategies, storage management, tuning, data migration, security and compliance, backup and recovery options, problem solving, and training.

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    ProSight Active Security Monitoring is an endpoint protection (EPP) solution that utilizes next generation behavior-based machine learning tools to guard endpoint devices as well as physical and virtual servers against new malware assaults like ransomware and email phishing, which easily evade traditional signature-matching anti-virus tools. ProSight ASM safeguards local and cloud-based resources and offers a single platform to address the entire threat progression including filtering, infiltration detection, mitigation, cleanup, and forensics. Top capabilities include single-click rollback using Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against newly discovered threats.

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    The complexity and integration requirements of Microsoft Windows Servers calls for an IT consulting firm with practical expertise and broad knowledge in planning and building cohesive, comprehensive business technology systems. The experience of Progent's Microsoft-certified experts, which averages more than 10 years working with Microsoft technology, assures you success deploying Windows Server 2008 and Windows Server 2003 to align closely with your strategic goals. Progentís consulting services can assist you with designing, installing, administering, and supporting Windows Server solutions that maximize the business value of your computer system. Progentís consultants can assist you with Microsoft Windows 2008 Server, Microsoft Windows 2003 Server, Microsoft Windows 2000 Server, or Windows NT Server plus Windows 8, Windows 7, Windows Vista and other desktop clients.

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    Progent's compensation structure is based on contribution, so similar to working as a freelance contractor, your earnings are entirely tied to your work effort. Certain Progent consultants stress lifestyle issues and choose to consult at an easy pace, using our self-determined schedule to follow individual enthusiasms such as hiking, motorcycle racing, snow boarding, fishing, travel, or spending free time with relatives and acquaintances. Others use the chance to earn big bucks through hard work and extended days. Progent fully supports both ends of the spectrum and everything in the middle.

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    Altaro VM Backup software provides small and mid-size businesses a reliable and affordable platform for backing up and recovering Hyper-V and VMware-based virtual machines. Altaro VM Backup can be used for on-premises, remote, distributed, and cloud environments and also supports cost-effective cloud backup to Azure Block Blob storage. Headline features include industry-leading Augmented Inline Deduplication to cut backup storage needs, Continuous Data Protection with backup spacing as short as five minutes for reducing your Recovery Point Objective, military-grade encryption, item-level restore capability for specific files and emails, extensive support for Windows Server Cluster Shared Volumes (CSV) and for vCenter for managing larger deployments, and support for Microsoft VSS technology to back up live virtual machines without downtime. Progent is an Altaro partner and can provide a broad range of services to assist you to plan, deploy, optimize and troubleshoot a backup and disaster recovery system based on Altaro VM Backup software.

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    Progentís Microsoft-certified consultants offer small and medium sized businesses computer consulting, maintenance, and troubleshooting services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an enterprise portal platform for efficiently connecting people, groups and data. SharePoint Portal Server offers a central location for your workers or clients to access, organize, share and interact with useful information, files, and applications and to interact with one another. It enables quicker and better decisions, more effective sharing across groups and more streamlined business practices. The main objective of SharePoint Server is to gather together, in a productive way, all of the many sources of knowledge available within and without an organization. Windows SharePoint Services join employees, customers, teams and projects with the information theyíve created in a manner that makes data easy to find, retrieve and apply.

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    Cisco's Small Business 100, 300 and 500 series of APs are Linux-powered devices engineered as entry-level wireless solutions for light workloads. Progent's Cisco CCIE-certified Wi-Fi infrastructure consultants offer online or on-premises integration and troubleshooting support to assist you to plan, configure, upgrade, optimize, manage and troubleshoot Cisco Small Business Wi-Fi AP environments of any scale or topology.

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    Progent's consultants offer Apple macOS and Mac OS X users a variety of services such as workstation support, Apple macOS and OS X consulting, Mac integration with Windows networks, Microsoft Entourage and Exchange Server expertise, security services, and custom training. Progent can help businesses to upgrade to macOS from Mac OS X or other earlier versions of Apple OS X and Progent can offer help with Apple macOS and Mac OS X applications. Progent's specialists in Apple technology can also assist your business with Apple iPhone support and Apple iPad management, or migrating to iCloud services. For business environments based solely on Mac OS X or for networks incorporating a combination of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to handle the difficulty of designing, integrating and maintaining a network environment that is reliable, secure, efficient and aligned with your company's objectives.

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    Progentís high availability system consultants offer reliability consulting, disaster recovery planning, system load balancing, non-stop interoffice access, high-availability Internet architecture design, non-stop data center support, and other 24x7 operations consulting to help your small business configure a non-stop network for mission-critical applications. Progent possesses the background to design affordable, high-availability networks by deploying the evolving suite of Windows Cluster servers including Windows 2003 Cluster Server, SQL Server Cluster, and Microsoft Exchange Cluster. Progentís Microsoft and Cisco authorized consultants can help you build a high-availability mutli-location network with a completely redundant Internet interface and intelligent system load balancing.

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