Enlarging your telecommuter workforce may have a major impact on IT infrastructure, security/compliance, and corporate workflows. Progent has two decades of background assisting businesses of all sizes to plan, deploy, administer, tune, and troubleshoot IT environments that incorporate work-from-home employees. Progent can assist your Montgomery organization to select the appropriate technologies and follow best practices in building and operating a safe virtual ecosystem for telecommuters that promotes teamwork and returns maximum business value. Progent offers services ranging from on demand guidance for helping you past occasional technical roadblocks to full project management to help you carry out mission-critical initiatives.
Progent can assist Montgomery, Alabama organizations to with any aspect of building a high-functioning work-at-home environment by providing network infrastructure design and configuration services, IP voice expertise, video conferencing support, collaboration platform customization and training, cloud connectivity, helpdesk outsourcing, data security, data protection solutions, and centralized management.
VoIP Solutions for Teleworkers
Expanding the company PBX environment to accommodate remote users is critical to supporting an effective at-home workforce. A variety of cloud-based VoIP platforms are used by small and mid-size businesses to server remote users. Many larger organizations rely on Cisco's modern or legacy platforms for IP voice solutions. Progent can help organizations of all sizes to design or maintain a remote IP voice environment that delivers the flexibility, transparency and protection required for remote users. Progent's Cisco-certified CCIE IP Voice consultants can provide high-level support to help organizations tune their existing Cisco VoIP environments to support an expanding remote workforce.
- Cisco Unified Communications Manager (CUCM) delivers advanced IP telephony capabilities to devices such as VoIP phones, media processing platforms, Voice over IP gateways, and mixed media apps deployed throughout the network. CUCM manages other combined media services such as messaging, video conferencing, and customer interaction networks. For details about Progent's Cisco Unified CM or CUCM support, see Cisco Unified CM expertise.
- Cisco CallManager is Cisco's earlier call-processing agent and has been superseded by CUCM. Progent can help your company to maintain your existing CallManager environment or upgrade efficiently to Cisco's current IP telephony solutions. To learn about Progent's support services for CallManager and Cisco's other older IP voice products, visit Cisco CallManager expertise.
- Cisco IP Gateways provide connectivity with public telephony networks and with users operating outside the corporate perimeter
like at-home workers. Progent offers expert support for Cisco's legacy IP gateways such as the UC520, UC540 and UC560 product lines and for modern Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration expertise.
- Additional VoIP Products supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can help you to enhance your WAN infrastructure to support these solutions and deliver online configuration and troubleshooting services.
Contact Progent for Telecommuter Support Services
To contact Progent about building and managing a productive work-from-home solution for your Montgomery, Alabama company, phone 1-800-993-9400 or refer to Contact Progent.