Enlarging your telecommuter workforce may have a major impact on IT infrastructure, security/compliance, and corporate workflows. Progent has two decades of background assisting businesses of all sizes to plan, deploy, administer, tune, and troubleshoot IT environments that incorporate work-from-home employees. Progent can assist your Montgomery organization to select the appropriate technologies and follow best practices in building and operating a safe virtual ecosystem for telecommuters that promotes teamwork and returns maximum business value. Progent offers services ranging from on demand guidance for helping you past occasional technical roadblocks to full project management to help you carry out mission-critical initiatives.

Progent can assist Montgomery, Alabama organizations to with any aspect of building a high-functioning work-at-home environment by providing network infrastructure design and configuration services, IP voice expertise, video conferencing support, collaboration platform customization and training, cloud connectivity, helpdesk outsourcing, data security, data protection solutions, and centralized management.

VoIP Solutions for Teleworkers
Expanding the company PBX environment to accommodate remote users is critical to supporting an effective at-home workforce. A variety of cloud-based VoIP platforms are used by small and mid-size businesses to server remote users. Many larger organizations rely on Cisco's modern or legacy platforms for IP voice solutions. Progent can help organizations of all sizes to design or maintain a remote IP voice environment that delivers the flexibility, transparency and protection required for remote users. Progent's Cisco-certified CCIE IP Voice consultants can provide high-level support to help organizations tune their existing Cisco VoIP environments to support an expanding remote workforce.

  • Cisco Unified Communications Manager (CUCM) delivers advanced IP telephony capabilities to devices such as VoIP phones, media processing platforms, Voice over IP gateways, and mixed media apps deployed throughout the network. CUCM manages other combined media services such as messaging, video conferencing, and customer interaction networks. For details about Progent's Cisco Unified CM or CUCM support, see Cisco Unified CM expertise.
  • Cisco CallManager is Cisco's earlier call-processing agent and has been superseded by CUCM. Progent can help your company to maintain your existing CallManager environment or upgrade efficiently to Cisco's current IP telephony solutions. To learn about Progent's support services for CallManager and Cisco's other older IP voice products, visit Cisco CallManager expertise.
  • Cisco IP Gateways provide connectivity with public telephony networks and with users operating outside the corporate perimeter like at-home workers. Progent offers expert support for Cisco's legacy IP gateways such as the UC520, UC540 and UC560 product lines and for modern Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration expertise.
  • Additional VoIP Products supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can help you to enhance your WAN infrastructure to support these solutions and deliver online configuration and troubleshooting services.

Contact Progent for Telecommuter Support Services
To contact Progent about building and managing a productive work-from-home solution for your Montgomery, Alabama company, phone 1-800-993-9400 or refer to Contact Progent.

An index of content::

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  • Exchange 2016 Migration Planning Consultants
    After Hours Exchange 2016 Mailbox migration Setup and Support

    Progent can assist you in all facets of your upgrade to Exchange 2016 including designing HA architecture for an on-premises, cloud-based or hybrid environment; licensing compliance for Exchange 2016 and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V virtualization design; specifying storage capacity required for your VMs, mailbox databases and log files; setting up hardware load balancing for high-availability client access services; planning, setting up and testing Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint; preparing the firewall; creating SSL certs; providing client remediation with Office desktop or Microsoft Office 365; and configuring Outlook on the web (formerly Outlook Web App).

  • ProSight Hosting for Virtual Servers Professional ProSight VM Hosting Specialists
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  • Online Technical Support Windows Server 2016 Hybrid Solutions
    Windows Server 2016 Storage Spaces Direct Information Technology Consulting

    Progent's Windows Server 2016 disaster recovery/business continuity consultants can assist your organization to plan and deploy a disaster recovery system based on Microsoft's most advanced Failover Clustering tools such as Cluster OS Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for crash-consistent Recovery Point Objective (RPO), Storage Spaces Direct for high-performance storage clusters using industry-standard hardware, Virtual Machine Load Balancing for improving the performance and resilience of Failover Clusters while reducing TCO and operational expenses, and Cloud Witness for fast, affordable creation of a failover cluster quorum witness.

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  • Desktop and Mobile Device Management Computer Tech
    Immediate Endpoint Management IT Support

    Progent's network engineers can help you to streamline desktop update and patch management by providing support for management solutions such as Configuration Manager, Systems Management Server, and Windows Server Update Services.

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  • SQL Server 2014 Capacity Planning Network Consulting 24/7 Microsoft Experts SQL Server 2014 Cardinality Estimation Technical Consultant
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  • Remote Monitoring and Reporting Network Consulting
    Network Consultant Remote Monitoring and Reporting

    Small to middle size businesses can now enjoy all the benefits of Microsoft Operations Manager 2007 and also have quick access to Progentís Microsoft and Cisco certified network support experts. With Progent's affordably priced network support programs, mid-size businesses can choose a simple co-sourcing service program built around Microsoft System Center Operations Manager 2007 with server monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive round-the-clock outsourcing solution. Progent supports System Center Operations Manager to offer small business information systems enterprise-class availability, security and performance.

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  • Top Ranked Wave 2 Wi-Fi controller Support
    Wave 2 Wi-Fi controller Remote Technical Support

    Progent can assist you to deploy Cisco wireless LAN controller appliances to manage and monitor Wi-Fi networks of all sizes. Progent can assist you to maintain and troubleshoot your existing Cisco Wi-Fi solution or implement a smooth upgrade to Cisco's modern Wi-Fi controller technology.

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  • Technical Support Services Online Help Desk
    Microsoft Help Desk Support Services

    The Help Desk Call Center service delivery structure used by Progent gives small organizations an effective alternative to dependence on freelance consultants by offering extensive expertise shared by multiple engineering groups, optional round-the-clock access to emergency help, fast escalation to top-level experts for handling the most complex issues, service consistency and reliability, prompt follow through enforced by veteran support administrators, a variety of convenient mechanisms for initiating support jobs, plus a high level of process transparency enabled by trouble ticket tracking and accessible through a web-based portal.

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    Progent's certified database application consultants can provide small and midsize businesses remote support for popular RDBMS products such as Microsoft SQL Server, Oracle, MySQL, and Microsoft Access. Support services offered by Progent include installation and configuration, database design and programming, management support, replication and synchronization solutions, storage management, performance tuning, migration, information security, backup/restore options, troubleshooting, and training.

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  • Top Cisco Firepower 9300 Series Firewalls Support 24-Hour Cisco Firepower integration Online Support Services
  • Top Quality Exchange 2013 Compliance Help and Support Exchange 2013 Backup and Restore IT Services

  • Email Allow Lists Engineer
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    Progent's ProSight Email Guard solution uses the technology of top data security vendors to provide web-based management and comprehensive security for all your inbound and outbound email. The powerful architecture of Progent's Email Guard combines a Cloud Protection Layer with a local gateway appliance to offer complete defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-based malware. The Cloud Protection Layer acts as a preliminary barricade and keeps most threats from making it to your security perimeter. This reduces your exposure to inbound attacks and saves network bandwidth and storage. ProSight Email Guard's onsite security gateway appliance provides a further level of analysis for incoming email. For outbound email, the local gateway offers AV and anti-spam protection, DLP, and encryption. The onsite security gateway can also assist Exchange Server to monitor and protect internal email traffic that stays within your security perimeter.

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  • Ubiquiti's UniFi XG AP WiFi access points Engineer Award Winning Consult Ubiquiti UniFi XG Security Gateway

  • Professional Cisco Firepower AMP
    Immediate Professional Cisco Firepower AMP

    Cisco's Firepower Next Generation Firewalls (NGFWs) provide a major performance improvement over Cisco's previous-generation ASA 5500-X security appliances and offer unified management and automation of advanced security capabilities like application visibility and control, next-generation intrusion protection (NGIPS) with risk prioritization, advanced malware protection (AMP), URL filtering, and sandboxing. Progent's Cisco CCIE-certified firewall consultants can help your organization to plan and carry out an efficient upgrade to Cisco Firepower Series firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX appliances and help you integrate Firepower appliances with Cisco's security services to create and centrally manage network environments that span branch offices, data centers, private clouds and public clouds.

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  • ISA 2004 Enterprise Edition Server Information Technology Consulting
    ISA Server Specialists

    Progent's certified Internet Security and Acceleration Server consulting experts have broad backgrounds developing Microsoft-based security solutions for information systems with many locations, remote workers, and mission-critical web-based applications. A Progent ISA 2004 Firewall engineer can help your small company design and implement an installation of ISA Server 2004 that meets your IT protection requirements without restricting your productivity.

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  • Remote Employees Video Conferencing IT Consultant
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    Progent can help small and mid-size organizations to set up and debug conferencing solutions to enable their at-home workforce to interact productively with colleagues and customers.

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    Progent provides small and medium size organizations expert support for Intrusion Protection products and IPsec VPN technology from leading firewall and VPN security vendors such as Check Point Software, Juniper Networks, and Symantec. Progent can help you design a comprehensive security plan and select appropriate products from a variety of suppliers to support your security goals while sticking within your budget limits.

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  • Infor SyteLine CloudSuite CPQ Consulting
    Infor SyteLine CloudSuite Conversion from SyteLine 6 to CloudSuite 9 Consulting

    Infor CloudSuite Industrial, formerly called SyteLine, is an ERP solution that incorporates more than 25 years of background helping manufacturing and service companies to simplify complex supply chains and streamline key processes to get products to market quickly and adhere to customer commitments dependably. Progent offers the expertise of an ERP consultant with more than two decades of experience working with the SyteLine/CloudSuite Industrial platform. Progent can provide online or on-premises consulting that spans from occasional advice to end-to-end solution design and project management. Sample consulting services offered by Progent for CloudSuite Industrial/SyteLine include installation, upgrades, process improvement, application development, Configure/Price/ Quote, web site integration, technical support, ETL, Amazon AWS integration, training, and DBA services.

  • Windows Server 2016 Fault Domains Consulting Services 24 Hour Windows Server 2016 High Availability Network Consulting

  • Red Hat Linux IT Services
    Redhat Linux Consultants

    Progent's Linux consulting services provide small and mid-size companies and developers help with administering and supporting Linux systems that operate with Microsoft-powered technology. Progent can give your business contact with Linux experts, support professionals certified by Microsoft and Cisco, and security experts with CISA credentials. This wide range of experience provides you with a convenient one-stop source to help you create and manage a protected and robust cross-platform connectivity and communications infrastructure that supports Linux and Microsoft interoperability by combining Windows with leading Linux derivatives including RedHat, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora, Gentoo, Mandrake/Mandriva, Debian-GNU, and Slackware.

  • Windows Server 2019 upgrade Technical Support Technical Support Services Windows Server 2019 Hyper-V
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  • 24-Hour Internet Security and Acceleration Server 2006 Technology Consulting
    Specialist ISA 2006 Firewall

    Internet Security and Acceleration Server 2006 is a comprehensive edge gateway that offers a fully integrated application layer firewall, virtual private network, proxy, and Web caching platform for securing the Internet-facing networks of any organization against a wide range of attacks. Progent's Microsoft Internet Security and Acceleration Server 2006 engineers can show you how to design, rationalize, pilot, install, configure and manage the any edition of ISA Server 2006 on your network.

  • Windows, UNIX, Solaris Technology Consulting Windows and Solaris Consultant Services
  • Wireless Access Point Integration Support Building-to-building Wireless Technical Consultant
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  • XenApp and Citrix Access Gateway On-site Technical Support Citrix Virtual Windows Applications Technology Professional
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  • After Hours Technical Consultant Wave 2 wireless controller
    Remote Consulting Flex Series Wireless Controller

    Progent's Cisco-certified Wi-Fi experts can help your organization to evaluate the benefits of adopting Cisco Wi-Fi controllers to manage wireless deployments of any scale. Progent can help you to maintain and troubleshoot your current wireless environment or help you design and implement an efficient migration from outdated Wi-Fi controllers to current models.

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