Expanding your at-home workforce may have a significant impact on network infrastructure, cybersecurity, and company workflows. Progent has 20 years of background assisting SMBs to design, configure, administer, tune, and troubleshoot IT environments that support work-from-home employees. Progent can assist your Montgomery organization to pick the right tools and adhere to best practices in creating and operating a secure virtual office ecosystem for teleworkers that promotes teamwork and returns top business value. Progent can provide support services ranging from as-needed expertise for getting you past occasional IT roadblocks to comprehensive project management or co-management to help you successfully complete business-critical tasks.

Progent's consultants can assist Montgomery, Alabama organizations to with any aspect of building a high-functioning work-from-home environment by providing network infrastructure configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform selection and deployment, public cloud integration, Call Desk services, cybersecurity, data protection solutions, and centralized management.

Network Infrastructure for an At-Home Workforce
Configuring the network infrastructure needed to support an at-home workforce can be particularly challenging if you have to manage a combination of worker-owned equipment like desktop computers and notebooks, routers, and Wi-Fi APs from different vendors and with a mix of operating systems and firmware levels. Progent's background delivering online support for both outdated as well as modern technologies in virtual office venues allows you to make cost-effective use of your existing network infrastructure and offers fast access to expertise for making necessary updates. Support services available from Progent to assist your company to implement a high-functioning telecommuting ecosystem include:

  • Virtual Private Network technology makes it possible to establish a safe tunnel for authenticated at-home workers to use IT assets located at your company datacenter or in the cloud. Progent's consultants can help you to configure and maintain VPN connections between your teleworkers and your various network resources by providing online VPN configuration support. For organizations with Cisco's ASA firewalls, Progent's Cisco-certified ASA experts can help your telecommuters to set up Cisco's AnyConnect software for secure VPN connections for a wide range of endpoint devices such as Windows, macOS, iOS, Linux, and Android.
  • Virtual Desktop Infrastructure (VDI) platforms allow an at-home worker to see and use a remote PC's desktop. This technology provides IT managers significant control over the digital ecosystem of at-home employees and ensures them a consistent and more productive work experience. Progent's VDI consulting services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops expertise.
  • Routers connect home networks to the Internet and typically support VPN connections, local wireless connectivity, and firewalls. Progent offers expert online consulting for configuring routers from a range of manufacturers. See router integration support from Cisco-certified experts.
  • Home Wi-Fi networks, typically supporting families and guests, are frequently utilized by telecommuters to connect to their router for work. This can cause performance as well as cybersecurity problems. Progent can assist you to resolve these issues by providing services like Cisco Aironet configuration consulting, Cisco Meraki wireless installation expertise, and Ubiquiti Unifi WiFi access point integration assistance.
  • Internet connectivity solutions impact the performance and reliability of connections between telecommuters and the company network. Vital applications might demand redundant Internet access in case the normal connection breaks. Progent offers expertise for picking ISPs, choosing appropriate bandwidth and data volume packages, and configuring fault-tolerant Internet access. See Internet access integration services.

Contact Progent for Remote Workforce Support Services
To get in touch with Progent about creating and managing an efficient work-from-home environment for your Montgomery, Alabama organization, call 1-800-993-9400 or go to Contact Progent.



An index of content::

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    Progentís Cisco Security/VPN consultants and CCIE and CCNP certified experts can help your small or mid-size company deploy and maintain Ciscoís security and VPN products including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN products include both off-site connectivity and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN solutions are easy to administer and provide the flexibility to expand with your growing business requirements. Progentís Cisco-Certified network consultants support Ciscoís comprehensive line of products aimed at preventing information pilfering, virus and worm assaults, Denial of Service attacks, and other threats to your information system. Progent can help you deploy Cisco products to get safe access, intrusion protection, and full Identity services based on Cisco ACS using RADIUS security and TACACS to establish a centralized user access control framework for user authentication, permissions, and accounting from an easy-to-use Web interface.

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    Progent offers a selection of network support bundles for small companies. These information technology outsourcing and network monitoring services are built around the anticipatory problem solving abilities of Operations Manager 2007, a state-of-the-art server and IT support software platform that tracks the reliability, performance, and safety of your information system and isolates potential problems before they can disrupt your system. With Progent's affordably priced network service packages, small organizations can choose a simple co-sourcing service program based on System Center Operations Manager 2007 with network monitoring, reporting, Help Desk and online troubleshooting or a complete 24x7 outsourcing solution.

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    If your company is producing Linux-based applications in an environment that has Windows-based servers, PCs, and office applications, Progent can provide full-service network support outsourcing that frees you to concentrate on your field of strategic expertise without the constant distraction of maintaining your company information system. Through the use of smart server monitoring and by delivering remote and in-person assistance as your business needs it, Progent represents an affordable way for supporting an information network that provides high dependability, protection, and performance. Progent's UNIX/Linux developer support offerings feature full-service information technology outsourcing, virtual infrastructure, remote and on-site service and repair, network monitoring, and Contact Center outsourcing.

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    NetApp MetroCluster is a high-availability and disaster recovery software suite that uses failover storage clustering with continual replication to deliver rapid, zero data loss disaster recovery (DR) between sites located up to 300km apart. Progent's roster of seasoned network consultants can help you to plan, deploy, manage, update, test and troubleshoot a disaster recovery solution built around NetApp MetroCluster. Progent can assist you to choose an architecture for your MetroCluster environment that meets your functional requirements and budget. Progent can make sure you adhere to leading practices for configuring your MetroCluster solution by delivering guidance with procedures such as assigning disk pools and shelf IDs, arranging plexes layout, provisioning FlexVol volumes, setting up Data ONTAP configuration replication service, installing Cisco and Brocade switches, designing a tiebreaker mechanism, setting up a configuration replication network, and testing your MetroCluster DR system to prove compliance with information assurance standards and government requirements.

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    Hyper-V 2016 utilizes core features first designed for and proven on Azure, one of the world's biggest public clouds. This pedigree significantly enhances the suitability of the Windows Server platform to support private cloud as well as hybrid cloud/on-premises environments by enhancing data security, availability, scale, manageability, reliability and disaster recovery. Progentís Microsoft-certified consulting team can assist you to evaluate the advantages of Hyper-V 2016 for your organization, configure test environments to verify the ability of Hyper-V 2016 to run your critical applications, plan an efficient network architecture for a cloud-based or hybrid deployment, develop and carry out a non-disruptive upgrade strategy, educate your IT management and support personnel, and deliver ongoing consulting and troubleshooting services to ensure that your Hyper-V 2016 investment delivers the highest possible business benefit.

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    By using virtual server technology, businesses are able to run multiple virtual servers on a single actual server. Virtual server technology allows businesses to gain all the benefits of server segmentation, but without the expense associated with buying additional server equipment. Virtual servers are the enabling technology behind private clouds, which provide important advantages such as lowering the costs of capital equipment, facilities, and management while improving data protection, system availability, and disaster recovery. Other important server management technologies include network monitoring utilities, Windows Server Update Services, and remote system management cards. Progent's professional server management consultants can assist you in all areas of server consolidation and administration to enable your company to contain costs and conserve time.

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    Progent provides IT services for medium size businesses who have 100 to 250 network clients. The medium size business or office has typically been an overlooked segment of the market for network support services. The cost structures and service delivery practices of large outside service firms make them too expensive for the ordinary mid-size business or small medium business (SMB), which commonly relies on a minimal IT budget with which to support an IT system whose advanced technology and sophistication are frequently comparable to the information systems of far larger companies. Progent's support delivery model, which takes full advantage of remote support, virtual office infrastructure and proactive server monitoring, significantly lowers the network support costs of an SMB while offering the mid-size company with big-company support from certified, IT experts knowledgeable in a wide array of small business network solutions. If your medium size organization or small business is searching for the quality of network help needed by a medium size organization without budgeting big-company prices, contact Progent.

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    Progent's Microsoft-certified consultants can provide remote or in-person support to assist organizations of any size to plan, implement, manage, and repair a backup/recovery solution based on System Center 2012 Data Protection Manager. Progent's consultants can assist you to upgrade from earlier releases of SCDPM or from another backup/recovery system, and Progent can optimize your Data Protection Manager deployment for on premises, cloud, or hybrid environments. Progent offers as-needed support for resolving especially challenging issues, or comprehensive project management services. Progent's consultants can also assist your business to incorporate SCDPM 2012 into an enterprise-class disaster recovery strategy.

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    Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.

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    Progent provides live online training for popular client applications and operating systems such as Microsoft Office Excel, Word, PowerPoint and Outlook plus Adobe Acrobat Writer, Adobe Photoshop, Crystal Reports, and Windows 10. Online training offers the benefits of conventional physical classroom seminars, such as instant interaction between students and teachers, but avoids the costs of transportation and the hassle of trying to accommodate the schedules of many students. Offered to single students or groups of any size, Progent's live online instruction permits the instructor to run the class from a remote office while the students can be spread across a campus or across the the U.S. Virtual training supports powerful learning tools such as broadcast white boards, real-time questions, and shared applications. Classes can be brief and targeted to specific subjects or extended in time and wider in coverage.

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    Progent offers the services of RIM BlackBerry-premier consultants who can assist small businesses to design, manage, and repair BlackBerry technology affordably and effectively, doing away with the requirement for an in-house BlackBerry specialist and reducing the expense and distraction of maintaining a mobile workforce. Progent's BlackBerry engineers offer in-depth experience cooperating with Progent's Microsoft-expert consultants, Cisco CCIE network engineers, and CISA and GIAC-certified security engineers. This wide range of expertise, combined with Progent's efficient remote service delivery model, offers small and mid-size businesses an efficient solution for integrating BlackBerry devices and software seamlessly into their IT network.

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