Fast Remote Help for Montgomery Networks
For organizations in Montgomery or anywhere in Alabama, Progent provides online technical support for computer systems based on Microsoft, Cisco, Apple macOS and OS X, or Linux platforms. Progent's Microsoft Certified professionals have delivered online troubleshooting to businesses in all 50 states in the U.S. (Check out recommendations from Progent's customers.) Progent also offers the consultation services of Cisco CCIE-qualified engineers to solve challenging networking issues, as well as the services of CISA and CISSP-qualified security experts to handle high-level security architecture and diagnostic jobs.
Progent's online support engineers provide exceptional value due to the fact that they have the real-world background and have access to the advanced tools necessary to resolve most information system problems rapidly. This reduces direct expenses since solutions accumulate minimal chargeable consulting minutes. Online help also avoids the expense of dispatching a consultant to your location. Your company benefits additionally with indirect costs by reducing or eliminating network downtime and associated costs resulting from business discontinuity, upset customers and vendors, unproductive workers, and distracted executives. Progent's advanced online consulting know-how is especially valuable for businesses that are dependent on public clouds for critical network infrastructure or applications such as Microsoft Azure, Amazon Web Service, or Exchange Online, where onsite tech support may not be an alternative.
Progent's billing model for remote support is designed to stretch your IT service investment. Progent charges per minute for phone assistance, so you pay only for the support that you receive. Unlike many online support organizations, Progent imposes no startup charge or minimum job duration. Progent's one-minute billing unit and clean policy for billing prevent situations where fast solutions manage to end up as large invoices. Progent's skill at disposing of problems efficiently means you spends less cash.
Progent's Online Consulting and Troubleshooting Services
Over the years, Progent has refined a collection of optimized tools and field-tested processes that promote the highest degree of effectiveness for remote engineering help and troubleshooting for computer networks of all sizes. Progent offers secure Virtual Private Network support for gateways from a variety of leading sources including Microsoft, Cisco, SonicWall and Checkpoint. Protected VPN connectivity permits the engineers of Progent's Technical Response Center to communicate with your company's system remotely without compromising network security.
Progent's proven customer support database application stores thorough documentation of the service that Progent's customers have been provided. Progent's authorized engineers have the benefit of the details of services rendered to every Progent customer by any Progent consultant. This history of trouble tickets and responses is stored as a readily accessible internal database that allows Progent's online technical experts to communicate their experiences company-wide to make sure that the quality of Progent's support services grows over time. Progent's high-level accreditations and close relationships with key industry leaders such as Cisco and Microsoft make available additional vast technical support databases and permit fast response from manufacturers' internal support staff with the result that Progent's online service specialists can arrive at the most efficient solutions promptly.
Online technical support services offered by Progent to businesses in Montgomery and anywhere in the state of Alabama include:
Certified Microsoft Windows Experts
Progent's Microsoft-certified online service professionals can deliver computer system problem solving and consulting help for the complete line of Microsoft server platforms. Progent is a Microsoft Certified Partner and can offer your company the expertise of consulting engineers who can help your company with a wide variety of technology support services such as
Windows Server 2019 migration,
Windows Server 2016 integration for hybrid environments, Windows Server 2012 R2 planning and deployment,
Windows Server 2008 R2 migration,
MS Exchange 2016 Server migration, Microsoft Exchange Server 2013 configuration,
Exchange 2010 management,
SharePoint Server application development,
Skype for Business Server migration support, Microsoft Lync Server management, and Microsoft Office Communications Server troubleshooting,
Forefront TMG administration and ISA Server migration, Microsoft SQL Server 2017 consulting,
SQL Server 2016 migration and development and SQL Server 2014 consulting,
Systems Center Operations Manager (SCOM) network monitoring,
Project Server planning,
Microsoft Access Development and Training,
SBS Server 2011 consulting, and
Windows Essentials cloud integration.
Progent also offers a broad range of affordable PC desktop support services to help your business to deploy, configure, repair, and manage desktop PCs and notebooks powered by Windows. Progent's PC desktop support services include providing Microsoft Windows 10 upgrade help as well as System Center 2012 Configuration Manager (SCCM 2012) planning and installation, Microsoft System Center 2016 Configuration Manager hybrid cloud integration, and Intune integration help to streamline the administration of your PCs along with your cloud-connected mobile devices.
Contact a Cisco Certified Internetwork Expert for High-level Network Problem Solving
The Cisco Certified Internetwork Expert certification is the highest recognition for network infrastructure professionals, and indicates an individual's networking knowledge at the master level. CCIEs can handle the most difficult issues occurring in network infrastructure design, installation, maintenance, security, and repair. Cisco CCIEs can cooperate with the highest priority with Cisco's in-house support staff in isolating problems with Cisco IOS network management utilities and coming up with alternate approaches or identifying software patches. Cisco qualified CCIEs are an exceptional value since their deep expertise permits them to fix problems quickly. In typical instances, less qualified service providers can wrestle for hours or days with identical problems that a Cisco-qualified CCIE can fix in a few minutes. Progent's Cisco CCIE consultants can interface to your environment using advanced remote troubleshooting tools in order to provide quick, safe, and affordable analysis and repair.
Progent's Cisco CCIEs can provide expertise in the complete line of Cisco's popular family of networking appliances. Cisco infrastructure consulting provided by Progent includes ASA 5500-X Next Generation firewalls with Firepower Services configuration and debugging, Cisco routers planning and management, Catalyst switch consulting services, Nexus switch consulting and support, Cisco Meraki switches consulting and troubleshooting services, Cisco Unified Communications Manager/CallManager configuration and troubleshooting, Cisco Voice over IP phones and IP video phones support and Cisco wireless VoIP phones integration, Cisco Meraki wireless access point layout and configuration, Cisco Aironet Wireless Access Points consulting support, Cisco wireless controllers consulting, Cisco VPN and Network Security Consulting support, and SIP and CUBE infrastructure solutions for SIP trunks and Cisco CUBE integration expertise. Progent can also provide online and onsite wireless site surveys to help you to fully integrate your Wi-Fi infrastructure.
CISSP, ISSAP, and CISM Premier System Security Specialists
Progent's certified CISM, CISSP, and CISSP-ISSAP security and compliance experts offer a range of security services that can bolster the defenses of your Microsoft Windows, Apple macOS and OS X, Linux environment against assaults or assist your business to recover quickly after a serious penetration. Security services available from Progent include: thorough data security and compliance assessment utilizing tools such as GFI LANguard NSS, EEYE Vulnerability Scanner, and software from Metasploit and Netcat; quick recovery from malicious attacks; integrating firewalls; establishing secure architectures for remote and mobile connectivity; defending your messaging infrastructure against spam and directory harvest attacks; and offering 24x7 network monitoring.
Hybrid Cloud Integration
Progent can provide advanced remote support to help businesses of all sizes integrate their IT infrastructure with popular public cloud platforms including Microsoft Azure and Amazon Web Services. Progent can assist you to plan and manage cost-effective ecosystems that can include Windows and Linux systems and applications in either cloud-centric systems or in hybrid network models that combine physical resources along with cloud services. To help you to incorporate cloud services with networks, Progent offers a range of cloud migration support services that include Office 365 Exchange Online integration solutions with on-premises Exchange,
Azure hybrid cloud planning and integration services, Amazon AWS hybrid cloud integration, and Amazon Web Marketing Service (WMS) development and debugging. Progent has more than 15 years of background providing advanced consulting services remotely, and Progent can make sure you complete your cloud migration projects on schedule and within your budget.
VMware Site Recovery Manager (SRM) Consulting
VMware's Site Recovery Manager (SRM) is a component of VMware vCenter that allows you to specify, automate and test a repeatable process for recovering services quickly following an outage. Site Recovery Manager provides centrally controlled and automated recovery, application mobility, and non-disruptive site migration, failback and site re-protect. SRM also supports non-disruptive testing for disaster recovery, upgrades and fixes and can generate audit reports to verify complete service restoration, validate SLAs and prove compliance. Progent offers the skills of a VCDX certified VMware Site Recovery Manager consultant to assist your organization to plan, configure, test and administer a DR system powered by VMware Site Recovery Manager.
Progent's VMware vSphere and vCloud experts have in-depth understanding of VMware vCloud Director, vRealize Automation, vRealize Orchestrator (vRO) and vCloud Suite used for managing private and hybrid cloud solutions that deliver high availability, security, and disaster recovery. Progent can also provide advanced VMware NSX expertise from a VCDX-NV certified network architect to help your organization to plan and deploy a completely virtualized Software Defined Data Center (SDDC) that can be provisioned or migrated in minutes and managed with a high level of automation regardless of the hardware making up the basic network infrastructure.
UNIX, Linux, Solaris, and Apple macOS and OS X Expertise
Progent's UNIX/Linux consultants and Apple macOS and OS X specialists offer phone-based consulting services to address a broad array of information technologies including system architecture, email systems, system and operational security, plus UNIX/Linux and Microsoft Windows coexistence. For server hardware consolidation and easy administration in networks that combine Linux-based systems with Windows, Progent offers VMware vSphere consulting and Citrix XenServer support. Progent can also assist with migration from older systems to Microsoft Windows or Linux environments. Progent's team-oriented approach to solving network problems promotes quick escalation, if necessary, to consultants with task-relevant expertise to handle challenging scenarios. This accelerates solutions of urgent problems, minimizes network downtime, and lowers support expense.
Progent's UNIX and Linux consultants can offer emergency phone-based assistance diagnosing anomalies affecting UNIX, Linux, or Solaris networks based on leading variants of UNIX including:
Apple Mac OS X
IBM AIX Open UNIX
Silicon Graphics IRIX (SGI/IRIX)
Progent's ProSight Flat-rate Managed IT Services for Small and Medium Size Businesses
Progent provides a family of budget-friendly, fixed-price services intended to enable small and mid-size businesses to utilize the same advanced technology used by some of the world's leading enterprises. The ProSight portfolio of IT management outsourcing services covers all critical facets of modern networking including email protection, security and compliance, automated backup/recovery, network infrastructure monitoring and management, virtual server hosting, and IT resources documentation management. ProSight managed services include:
ProSight Network Audits
- ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection solution that incorporates next generation behavior machine learning technology to defend endpoints as well as physical and virtual servers against modern malware assaults like ransomware and email phishing, which easily get by traditional signature-based AV tools. ProSight Active Security Monitoring safeguards on-premises and cloud resources and offers a unified platform to manage the entire threat lifecycle including protection, infiltration detection, mitigation, cleanup, and post-attack forensics. Key features include single-click rollback using Windows VSS and automatic system-wide immunization against newly discovered threats. Read more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense.
- ProSight Enhanced Security Protection (ESP): Endpoint Protection and Exchange Email Filtering
Progent's ProSight Enhanced Security Protection managed services deliver ultra-affordable in-depth security for physical servers and VMs, workstations, smartphones, and Exchange Server. ProSight ESP uses adaptive security and modern behavior analysis for continuously monitoring and responding to security assaults from all vectors. ProSight ESP provides firewall protection, intrusion alarms, device control, and web filtering through cutting-edge technologies packaged within one agent accessible from a unified console. Progent's data protection and virtualization consultants can assist you to design and implement a ProSight ESP deployment that meets your company's unique requirements and that allows you achieve and demonstrate compliance with government and industry data security regulations. Progent will assist you specify and configure security policies that ProSight ESP will manage, and Progent will monitor your network and respond to alerts that call for urgent action. Progent's consultants can also help you to install and test a backup and restore solution such as ProSight Data Protection Services so you can recover quickly from a potentially disastrous security attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint protection and Exchange email filtering.
- ProSight Data Protection Services: Managed Backup and Recovery
ProSight Data Protection Services from Progent provide small and medium-sized businesses a low cost end-to-end service for reliable backup/disaster recovery. Available at a fixed monthly price, ProSight Data Protection Services automates your backup processes and allows fast recovery of vital files, apps and VMs that have become unavailable or corrupted as a result of hardware failures, software bugs, disasters, human error, or malware attacks such as ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, applications, system images/, as well as Hyper-V and VMware images/. Critical data can be protected on the cloud, to an on-promises storage device, or mirrored to both. Progent's backup and recovery consultants can provide advanced support to configure ProSight DPS to be compliant with government and industry regulatory requirements such as HIPPA, FIRPA, and PCI and, whenever needed, can assist you to recover your business-critical data. Read more about ProSight Data Protection Services Managed Backup.
- ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
ProSight Email Guard is Progent's spam and virus filtering service that incorporates the technology of top information security companies to provide web-based control and comprehensive protection for your email traffic. The hybrid architecture of Email Guard integrates a Cloud Protection Layer with a local security gateway appliance to provide advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. The cloud filter acts as a first line of defense and keeps most threats from reaching your network firewall. This reduces your vulnerability to inbound attacks and conserves system bandwidth and storage. Email Guard's on-premises security gateway device provides a further level of inspection for incoming email. For outbound email, the on-premises security gateway offers anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The local security gateway can also help Microsoft Exchange Server to monitor and protect internal email traffic that originates and ends within your security perimeter. For more information, see ProSight Email Guard spam and content filtering.
- ProSight WAN Watch: Network Infrastructure Management
Progentís ProSight WAN Watch is a network infrastructure management service that makes it easy and affordable for smaller businesses to map, monitor, enhance and debug their networking hardware like routers and switches, firewalls, and load balancers as well as servers, printers, endpoints and other networked devices. Incorporating state-of-the-art Remote Monitoring and Management technology, ProSight WAN Watch ensures that infrastructure topology diagrams are kept current, captures and manages the configuration information of virtually all devices connected to your network, tracks performance, and sends notices when issues are discovered. By automating tedious management activities, ProSight WAN Watch can cut hours off common chores such as network mapping, reconfiguring your network, locating devices that require important software patches, or isolating performance bottlenecks. Learn more about ProSight WAN Watch infrastructure management consulting.
- ProSight LAN Watch: Server and Desktop Remote Monitoring Services
ProSight LAN Watch is Progentís server and desktop remote monitoring service that incorporates advanced remote monitoring and management (RMM) technology to keep your network running efficiently by checking the state of vital computers that power your business network. When ProSight LAN Watch uncovers an issue, an alarm is transmitted automatically to your designated IT management staff and your Progent consultant so any potential issues can be resolved before they have a chance to impact your network Find out more about ProSight LAN Watch server and desktop monitoring consulting.
- ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
With ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and applications hosted in a protected fault tolerant data center on a high-performance virtual host configured and managed by Progent's network support professionals. Under Progent's ProSight Virtual Hosting service model, the client retains ownership of the data, the operating system software, and the applications. Since the system is virtualized, it can be moved immediately to a different hardware solution without a lengthy and technically risky configuration process. With ProSight Virtual Hosting, you are not locked into a single hosting service. Find out more details about ProSight Virtual Hosting services.
- ProSight IT Asset Management: Infrastructure Documentation and Password Management
Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, maintain, retrieve and safeguard data about your IT infrastructure, processes, applications, and services. You can quickly find passwords or serial numbers and be alerted automatically about upcoming expirations of SSL certificates or warranties. By cleaning up and organizing your IT infrastructure documentation, you can eliminate as much as half of time thrown away trying to find vital information about your network. ProSight IT Asset Management includes a common location for holding and collaborating on all documents required for managing your business network such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers advanced automation for gathering and relating IT information. Whether youíre planning improvements, doing regular maintenance, or responding to an emergency, ProSight IT Asset Management gets you the knowledge you require the instant you need it. Learn more about ProSight IT Asset Management service.
Progent's ProSight Network Audits are a fast and affordable alternative for small and mid-size organizations to obtain an objective assessment of the overall health of their IT system. Based on some of the top remote monitoring and management platforms available, and supervised by Progent's world-class team of information technology experts, ProSight Network Audits help you see how well the configuration of your core infrastructure assets adhere to industry leading practices. The Basic and Advanced options for ProSight Network Audit services are offered at a low, one-time cost and provide instant ROI such as a cleaner Active Directory (AD) environment. Both versions also come with a year of advanced remote network monitoring and management. Benefits can include lower-cost network management, improved compliance with information security regulations, more efficient utilization of network resources, quicker problem resolution, more dependable backup and recovery, and higher availability. See more about ProSight Network Audits network infrastructure review.
Progent's ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report service is an affordable service based on a phone interview with a Progent information assurance expert. The fact-finding interview is designed to help evaluate your organization's ability either to block or recover rapidly following an assault by a ransomware strain like Ryuk, WannaCry, MongoLock, or Hermes. Progent will consult with you personally to gather information about your current antivirus tools and backup platform, and Progent will then produce a custom Basic Security and Best Practices Report detailing how you can follow industry best practices to deploy a cost-effective security and backup system that meets your business needs. For additional information, visit Progent's ProSight Ransomware Preparedness Report Service.
Special Support Services Offered by Progent
Progent offers the services of world-class online consulting professionals for special information technology projects. Progent's rates for longer-term development or consulting tasks are determined according to the level of expertise of the engineers required. Progent's experience with these important areas of information technology allows customers to complete major initiatives within budget and on schedule. Progent's project-based online consulting services include:
How Your Montgomery Company Can Contact Progent's Online Support Professionals
Call Center Support
Progent's Help Desk support programs for companies with environments that incorporate Windows, Cisco, Apple macOS and OS X, UNIX, or Linux technology include full-service Help Desk Call Center outsourcing, virtual Help Desk support services, and Call Center operations consulting. Progent's Help Desk Call Center outsourcing services are a convenient solution for organizations who lack the budget to support an internal Help Desk Call Center but who need fast response from a dependable Help Desk with professional telephone assistance as well as the ability to escalate complex trouble tickets to high-level consultants.
Progentís Virtual Help Desk is designed for larger companies and serves as a transparent reinforcement of your existing Helpdesk resources. Progent's Virtual Help Desk Call Center can act as a an escalation option to resolve the toughest technical problems, or be ready in hectic circumstances when your ordinary service providers are too busy.
Progent's Help Desk Call Center team of seasoned information technology professionals offers your computer users in Montgomery or anywhere in the state of Alabama fast assistance from a dependable technical support resource with extensive experience delivering telephone-based support and remote troubleshooting for networks that incorporate Windows, Cisco, macOS and OS X, UNIX, or Linux products. Progent's concentration is to give the Help Desk Call Center the reputation as a solid contributor to business performance, and Progent's intent is to solve rather than merely report technical issues.
- Business Applications Services: Training, Custom Programming, and Integration
Progent's Applications Consulting Group provides online and in-depth consulting expertise and education in specific application fields that include ERP, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also can provide consulting expertise, custom development, and education for familiar Microsoft business applications including Microsoft CRM, Project, Office 365 Word, and Office 365 Excel. To learn more information concerning Progent's consulting, custom development, and education offerings, visit Progent's Business Application Experts Services.
- Unified and Automated Management of Hybrid Cloud Networks
System Center 2016 centralizes and automates the management of hybrid cloud environments by offering advanced support for Windows Server 2016 servers, Windows 10; cohesive management of multi-OS networks that include Linux, Hyper-V and VMware; and better cloud support such as closer integration with Microsoft Intune for Apple iPhone and Google Android smartphone administration plus native integration with Microsoft Operations Management Suite (OSM) for cloud-enhanced analytics. Progent's System Center 2016 consulting experts can provide advanced remote and on-premises support for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager. Progent can assist organizations of any size to plan and configure a new deployment of Microsoft System Center 2016, extend or tune an existing one, migrate smoothly from a previous version of System Center, or troubleshoot your System Center solution.
- Online IT Infrastructure Monitoring Support
Progent can deliver companies in Montgomery, or anywhere in the state of Alabama, online hybrid network monitoring by providing Microsoft System Center Operations Manager (SCOM) consulting and Microsoft System Center 2012 Operations Manager support. Progent can tune SCOM to accommodate your environment so that your IT support is proactive and automated. By spotting looming problems before they expand into downtime, system monitoring can ward off stressful and costly network crises. Progent can also use system monitoring utilities like Nagios and MRTG Graphical Traffic Load Monitor to troubleshoot UNIX/Linux, Sun Solaris, or Apple macOS and OS X systems, Microsoft Windows environments, or systems powered by a combination of platforms.
To contact Progent about emergency online help with Microsoft, macOS and OS X, or Linux/UNIX computer systems, visit Progent's Nationwide Phone-Based Help, call 1-800-993-9400, or go to Contact Progent.
For companies and new ventures in Montgomery or throughout the state of Alabama, Progent's phone-based network support engineers are ready to deliver professional and economical system help the instant your business needs it. Long experience offering remote tech support has earned Microsoft Partner status for Progent's consultants and has allowed Progent to acquire world-class troubleshooting skills and to refine remote connectivity tools to solve network problems quickly while avoiding the expense and lost productivity that comes with on-site service calls.
Even if your Montgomery business works with a regular independent support technician or employs an in-house IT staff that can deal with the majority of network issues, Progentís Microsoft and Cisco certified consultants are available to provide a convenient and transparent remote expansion of your local resources in cases when your usual IT support personnel either don't have the bandwidth or the knowledge to resolve unexpected system crises or particularly challenging integration projects.
Advantages of Progent's Network Help for Businesses in Montgomery
Progent's remote technical help services allow your Montgomery company to experience the advantages of immediate, expert network support without the cost of managing an in-house IT staff. Your information system will acquire added strategic worth by becoming more reliable, efficient, and secure. Advantages to your business include:
- Convenient remote extension of your local IT resources
For most organizations in Montgomery or anywhere in Alabama, nearby computer service providers, whether consisting of outside consultants or an in-house maintenance staff, can take care of typical network issues. On the other hand, major troubles might spring up when your regular support personnel are overstretched or absent, and some problems may be associated with technology that is unfamiliar to your usual support personnel. In these cases, Progent's on-call service professionals give you a convenient, fast, and affordable solution to supplement your local help and to convey valuable information to improve your capability to deal with downstream problems in-house.
- Reduced Dependence on Freelance Service Providers
For network support, smaller companies often rely on individual freelance service providers. While freelance service people carry smaller internal costs than larger support companies and can often charge marginally less, they are occasionally overextended, making it impossible to respond rapidly to urgent situations. If a freelance service provider is busy with another customer, sick, on a trip, or in training, the lack of fallback help may force your business to wait for help during an emergency. As your network grows, system downtime and trouble with critical software become more costly. The budget you thought you were conserving on a freelancer can be consumed fast by reduced productivity. Progent offers a reliable source of reserve service expertise to make sure your network is always up and running.
- Build a Solid Basis for Seamless Expansion
Businesses typically begin with an IT architecture implemented on a shoestring budget. Lacking a proper framework, slap-dash fixes often get thrown onto an unstable foundation. When a network grows, reliability and expandability problems can hinder the productivity of the organization. Such poorly built environments need careful assessment, intelligent long-term planning, and extensive technical expertise to evolve to a system infrastructure that can provide the stable foundation to handle current business requirements and ease future expansion.
- Work with Solution Providers Rather Than Technology Resellers
Smaller organizations need advice and technical education to navigate through an increasingly complicated maze of product options available for promoting business success and enhancing efficiency. They do not need a computer engineer who is attempting to resell a certain vendor's technology. Network support and product sales can result in a scenario where the proposed
solution is designed around a predetermined technology rather than the genuine needs of a business. Progent avoids these dilemmas by selling only services rather than products. This enables Progent to align IT consulting with the real interests of clients.
What Makes Progent Different from Other Service Organizations?
Progent is a Microsoft Certified Partner consulting firm and Progent's head count, breadth of technical background, refined support software, and familiarity with corporate IT enable companies to escape the limitations associated with exclusive reliance on smaller consulting organizations, independent freelance service providers, or over-stretched internal IT help.
Progent adds value by providing:
How Does My Business Start Getting Online Computer Support from Progent?
- In-depth Expertise in Microsoft's Full Line of Server Platforms
Progent can provide in-depth expertise for Microsoftís powerful server products with services that include Windows Server 2019 migration services, Windows Server 2016 hybrid cloud solutions, Windows 2012 R2 Server planning and deployment support services, Windows Server 2008 migration, Microsoft Windows 2003 upgrades, MS Exchange 2016 migration, Microsoft Exchange Server 2013 integration, Microsoft Exchange Server 2010 management, Exchange 2007 Server and Microsoft Exchange Server 2003 moves, plus Microsoft SQL Server 2017 migration, Microsoft SQL Server 2016 integration and development, SQL Server 2014 consulting support, and SQL Server management and troubleshooting.
- Value Pricing
Progent's pricing model is to bill for remote support and on-premises help per minute. As a result, you are charged just for received support. Progent does not demand a more expensive rate for off-hours or priority support, and within California or in areas where Progent offers on-site support, Progent does not charge for travel except for urgent calls where on-site time is less than four hours. Also, Progent applies no startup fee and asks no retainer for services delivered during regular business hours. Many service organizations demand large minimum fees or charge for every quarter hour or longer. Progent's one-minute granularity avoids big bills for fast solutions so you will not be tempted to permit less critical problems to fester.
- Knowledge Transfer
Progent is committed to knowledge transfer from Progent's support experts to customers. By educating clients to resolve technical issues that are within their comfort zone, Progent can focus on providing hard-to-find skills where Progent has few competitors. Businesses who utilize familiar independent consultants or who maintain in-house IT personnel benefit when Progent transfers information about critical technology and tested methodologies to make their networks more reliable, protected, and efficient.
- Automated Network Monitoring with Microsoft System Center Operations Manager
Progent is one of the only IT service firms to provide round-the-clock system tracking services based on MS Operations Manager. Microsoft Operations Manager causes your network maintenance to be proactive rather than reactive. By revealing potential problems before they result in downtime, network monitoring can save your information network from painful and expensive availability disruptions.
To initiate Progent's Nationwide Remote Support offerings or to learn more about Progent's online support options, call Progent at 1-866-PROGENT (866-776-4368) or see Contact Progent. If you have an urgent need for network support, visit Immediate Network Support.