Consulting and Technical Support Services for BlackBerry Technology
BlackBerry Support ServicesBlackBerry wireless smartphones were once among the most successful solutions for maintaining location-independent connectivity to email, calendars, web programs, and other critical business data. Progent can provide Montreal, Québec companies support from BlackBerry-certified consultants who can assist companies to maintain existing BlackBerry environments or transition efficiently to a more popular smartphone solution.

As the complexity of small business IT technology has expanded, and as the need for enterprise-class security, reliability, and recoverability has become the standard for businesses of all sizes, effective integration and support of RIM BlackBerry solutions has grown increasingly difficult. To deal with issues like data protection, disaster recovery, and synchronization of BlackBerry PDAs with diverse email servers and shared databases, small organizations frequently resort to external consulting professionals who offer expertise in RIM BlackBerry installation and troubleshooting.

Progent offers the expertise of BlackBerry-certified engineers who can help small businesses to design, manage, and repair BlackBerry-based solutions affordably and efficiently, dispensing with the necessity for an in-house BlackBerry technology expert and reducing the cost and hassle of supporting wireless work groups. Progent's BlackBerry engineers have extensive experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and CISM-certified security specialists. This breadth of knowledge, coupled with Progent's proven remote service delivery model, provides small businesses a budget-friendly alternative for integrating RIM BlackBerry products seamlessly into their business information system.

Progent's engineers can help your business with SQL Server 2016 integration and development support, Microsoft SQL 2014 deployment and Exchange Server setup so that your data and email systems work efficiently with BlackBerry Enterprise Server. Progent can also help you to migrate from older releases of BlackBerry and Microsoft software, set up streamlined administration utilities to help you track and support BlackBerry smartphones across your company, recommend security policies that are right for your company, develop custom wireless applications, and make sure that your network infrastructure is appropriately designed to accommodate your BlackBerry clients. In addition, Progent's disaster recovery specialists can help ensure that your BlackBerry information is incorporated in your regular backup processes so that it can be restored rapidly and safely.

BlackBerry Enterprise Server (BES) Consulting Services
The BlackBerry Enterprise Server (BES) offers businesses a single and safe source for incorporating BlackBerry smartphones into their email, collaboration, and software application infrastructure. BlackBerry Enterprise Server allows mobile BlackBerry users to connect to Microsoft Exchange Server, Domino, or Novell GroupWise email and to synchronize BlackBerry smartphones with workstations to ensure data consistency for collaborative programs like schedules, address books, tasks, IM, and specialized business programs. Thanks to BlackBerry BES Server integration with Microsoft Exchange, mobile workers with BlackBerry smartphones can have push-based access to Exchange messages as well as to instant messaging-enabled software via Microsoft Live Communications Server and Microsoft Lync Server 2010 support.

BlackBerry Enterprise Server Support

Progent's BlackBerry-certified consultants can show you how to plan, implement, and support BlackBerry Enterprise Server (BES) so you can improve the efficiency of BlackBerry clients, streamline the administration of a BlackBerry solution, and reduce the cost of maintaining mobile workers.

Progent's Remote BlackBerry-premier Support is Fast and Economical
For businesses in Montreal, Québec who need fast and economical help from a certified RIM BlackBerry support professional, Progent provides effective remote assistance from a seasoned support staff who have provided IT solutions to organizations in every state in the country. (See Progent's client testimonials.)

Online support avoids travel costs and enables specialists to resolve technical issues rapidly, so you minimize wasted productivity. Progent's BlackBerry consultants have been awarded certifications in the entire range of BlackBerry technologies and offer expert help in fields such as fixing synchronization problems, configuring BlackBerry Enterprise Server (BES), and creating a secure, high-availability system architecture for BlackBerry users. Credentials earned and skill sets offered by Progent's BlackBerry experts include:

BlackBerry Certified Support Specialist
RIM BlackBerry ExpertsProgent's BlackBerry Certified Support Specialist can assist your business to perform common technical operations such as setting up BlackBerry smartphones and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, establishing account configurations, launching e-mail filters, changing user profiles, update BlackBerry smartphones, transmitting service books, and installing BlackBerry Desktop Manager to operate with your company email software. Progent's certified experts can also assist your business to troubleshoot a broad array of problems associated with synchronization, device detection, messaging consistency, web browsing, mobile connectivity, IM, desktop application installation, and Desktop Redirector.

As a leader in providing nationwide online support for small office networks, Progent can provide responsive and affordable access to a BlackBerry Certified Support Specialist. Progent's online technical support skills keeps your mobile technical support costs at a minimum and, by resolving issues promptly, maximizes the output of your BlackBerry users.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level knowledge for installing, managing, tracking, and troubleshooting one or multiple BlackBerry BES Servers in a messaging system powered by Exchange Server. Progent's BlackBerry consultant offers support skills in important areas related to BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, email structure, Outlook, firewalls, proxy servers, DMZ, and network policies and scheduling. Progent can help you to install and remove BlackBerry device users on Microsoft Exchange Server and Microsoft Active Directory, configure, monitor, and administer BlackBerry BES Server, administer BlackBerry smartphones and user accounts, back up and maintain storage groups, configure permissions, set up the Mobile Data System and IM, deploy push and pull access control lists, control Microsoft Exchange Server data flow, create, update, and assign WLAN and VPN configuration sets, implement SNMP traps for alerts, and generate reports based on SNMP data.

Progent's BlackBerry consultant can help you with your BlackBerry technology in a number of settings such as Windows 2K, 2003 or 2008 platforms, Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to utilize utilities such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer ConsultingProgent can provide the support of a BlackBerry Certified Solution Designer to assist you to design, install, validate, troubleshoot, and document a wireless solution based upon the integration of the BlackBerry Enterprise Solution, Exchange, and Active Directory. Progent's world-class engineering services for BlackBerry include business and technology requirements assessment, system architecture, roll-out planning and implementation, performance optimization, design of a high-availability environment, data backup and business recovery planning, and system-wide security design.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your functional objectives and to design a mobile wireless environment that fits within your IT budget and aligns with your business plans. Progent can explain the impact of your operational processes on the configuration of a BlackBerry Enterprise Solution, assess your current connectivity architecture's suitability to accommodate a BlackBerry Enterprise Server, help you to determine which management approach and physical components match your requirements, and analyze your messaging environment configuration. Progent can also help you understand the performance implications that the BlackBerry BES Server, SQL SQL Server, and Exchange Server have on each other so you can arrive at informed decisions about options for software versions, server hardware and mass storage, network topology, and application set up.

To optimize system security, Progent's BlackBerry-certified expert can help you to select and enable sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISSP and GIAC-certified security engineers to perform network-wide security assessment and compliance validation and suggest enhancements to account for your BlackBerry solution.

Contact Progent to Get Support from a BlackBerry-Qualified Consultant
To contact Progent about technical support for BlackBerry wireless technology, call 1-800-993-9400 or go to Contact Progent.



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  • UNIX, Windows Consultant Services
    24x7 Windows and Solaris Help and Support

    Progent can assist your company to design and execute a smooth migration from a UNIX-powered IT system to a network powered by MS Windows and capable of supporting Microsoft's familiar office productivity products, business applications, and software development tools. Progent's UNIX, Windows and Cisco consultants and application specialists can show you how to preserve your information and reduce productivity disruption by designing an effective migration strategy that protects your current assets in UNIX application and technology. UNIX-to-Windows transition consulting services offered by Progent include analysis of current environment, migration planning and testing, Microsoft Exchange migration services, data and application software migration, and server and storage transition and consolidation.

  • SQL Server Replication Engineer Programmer MS SQL Server
  • RIM BlackBerry Network Design and Configuration Quebec
  • SharePoint Web Parts Outsourcing SharePoint Server 2010 Support Outsourcing
  • Skype for Business and SQL Server Consultancy Emergency Microsoft Skype for Business Presence Consultancy

  • Microsoft Azure hybrid cloud solutions Specialist
    Microsoft Azure cloud integration Contract Development

    Progent can help small businesses to migrate any part of their computing infrastructure to Microsoft Azure. This can simplify IT administration and reduce equipment investments. Azure includes a wealth of cloud services and Progent can assist you to evaluate the benefits and restrictions of different cloud networking architectures you can use with Azure. Progent can help you administer cloud-based or hybrid cloud and local applications and resources and make sure that you avoid the typical errors small organizations make when moving to a public cloud. Progent can show you how to configure cloud servers on Azure Virtual Machines, use cloud storage with Azure Storage, manage user identity with Azure Active Directory, and automate transparent backup mechanisms with Azure Backup. Progent can also help you to configure firewalls and VPN connections and also to integrate Apple iOS devices and Android handhelds.

  • Small Office Small Business IT Support Small Offices Support Consultants
  • Solaris Remote Consultant Open Now Consulting Services Solaris Remote
  • BlackBerry Email Consultancy Services Montreal, Quebec
  • Solaris-Windows Upgrade Consultant Urgent Solaris-Windows Upgrade Help
  • BlackBerry Professional Software Computer Consultant Montreal, QC
  • Specialist BlackBerry BES Express BlackBerry Enterprise Server Express Integration Support

  • Setup and Support Cisco ASA Firewall IPS
    Cisco ASA and VMware Computer Consultant

    The current ASA 5500-X Series Next-Generation Firewalls with Firepower Services provide substantially more value than Cisco's earlier firewalls and have superseded the ASA 5500 and PIX security appliances for all new deployments. Progent's Cisco-certified CCIE network consultants can assist you to maintain your legacy PIX or ASA 5500 security appliances and upgrade to ASA 5500-X firewalls with Firepower Services. Progent can also help your company to design, deploy, optimize, administer and debug firewall solutions built around Cisco ASA 5500-X firewalls with Firepower Services.

  • Supplemental Helpdesk Online Technical Support Supplemental Support Desk Online Troubleshooting

  • Citrix Stage Manager Consultants
    Professionals Citrix StorageLink

    Progent's Citrix consultants can assist your organization to evaluate the strategic value of the various editions of Essentials for Hyper-V, help you to use Citrix administration utilities with your Hyper-V environment, and show you how to deploy Citrix Essentials for Hyper-V to enhance the performance, uptime, flexibility, and fault tolerance of your virtualized network while lowering the cost of equipment and operations and simplifying administrative processes.

  • Support Outsourcing Fault Tolerant Inter-Office Connection CCIE Expert Certified Fault Tolerant Internet Connection IT Consulting
  • Support and Integration Exchange 2010 Configuration Microsoft Exchange 2010 Upgrade Network Engineer

  • Microsoft, Cisco and Security Certified Experts Integration Firm Amazon Marketplace Web Service development
    Amazon MWS programming Design Firm

    Amazon Marketplace Web Service is an integrated library of APIs that allows Amazon sellers to streamline their operations by automating key sales activities such as listings, orders, shipments, inbound and outbound fulfillment, and reports. By leveraging Amazon's extensive online ecosystem and automating their sales, merchants can broaden their reach, lower their operating costs, accelerate reaction time to customers, and increase their profits. Progent's Amazon Marketplace Web Service developers can work with your development staff and provide programming, workflow integration, project management support, and training so you can cut development time and get to market quickly.

  • System Consulting Services Consultant Cost Consultant Prices Migration Consulting
  • Technology Consulting WatchGuard Firebox M-Series Firewall WatchGuard Firebox M370 Firewall Cybersecurity Organizations
  • Technology Professional XenApp Windows Application Delivery XenApp Application Virtualization Services

  • ProSight VM Hosting Consultants
    ProSight Virtual Machine Hosting Consulting Services

    Progent's ProSight Virtual hosting services provide small businesses a variety of benefits including reduced capital costs, reductions in operational costs, better executive focus, enterprise-class security, enhanced availability, and regulatory compliance.

  • Top Amazon Marketplace Web Service programming Programming After Hours Amazon MWS integration Integration

  • Linux Support and Help
    CentOS Linux Consultants

    Progent's Linux support experts provide small and mid-size companies and software developers help with administering and maintaining Linux computers that coexist with Microsoft-based networks. Progent offers your organization contact with Linux consultants, support professionals premier by Microsoft and Cisco, and security specialists with CISM credentials. This wide array of expertise offers you an easy one-stop consulting firm to show you how to build and maintain a secure and reliable cross-platform connectivity and communications solution that supports Linux and Microsoft coexistence by combining Windows with leading Linux variations including RedHat, SUSE Linux, CentOS, Ubuntu Linux, PCLOS, fedora, Gentoo Linux, Mandriva Linux, Debian GNU/Linux, and Slackware.

  • UNIX Upgrade Solaris-Windows Migration Consulting

  • 24 Hour Wireless Network Services
    Wireless LAN On-site Technical Support

    Progent can show you how to plan, configure, manage, monitor, and repair a viable Wireless network infrastructure, recommend appropriate components, and integrate wireless access points, wireless bridges, radio antennas, wireless controllers, and various wireless products. Progent can also help you put together a thorough 802.11x network security strategy that is well aligned with the security plan for your entire corporate network.

  • UNIX Upgrade Consulting Solaris to Windows Migration
  • UNIX with Windows Engineer Biggest Engineers Windows and UNIX
  • Unified CM and Exchange Online Online Support Emergency Computer Engineer Unified Contact Center Express (Unified CCX)
  • Upgrade Consulting Solaris to Windows Solaris to Windows Upgrade Consultants

  • Microsoft Exchange 2010 Migration Technology Professional
    Microsoft Exchange Server 2010 Migration Consultant

    Progent's Microsoft-certified consultants can provide affordable remote and onsite support to implement your migration to Exchange Server 2010, produce thorough documentation of your upgraded messaging system, educate your network support staff and end users to get them ramped up quickly on Microsoft Exchange Server 2010, and offer continuing management consulting and technical support. Progent's consultants can also help you upgrade from Microsoft Exchange Server 2010 to Exchange 2013 or Exchange 2016.

  • Urgent 64-bit Migration Consultant 64-bit Migration Engineer
  • Urgent Debian Linux, Sun Solaris, UNIX Online Technical Support Quebec Debian Linux, Solaris, UNIX Support and Integration Quebec
  • VMware NSX Architecture Engineers VMware vCloud Suite Specialist
  • VPN Consultants Cisco RADIUS Security Integration Services
  • VPN Support and Help Troubleshooting Cisco VPN
  • Wave 2 Wi-Fi controller Network Consultants 5520 wireless controller Professional
  • Windows 2000 Server Network Consultant Support and Setup Windows 2000

  • WLAN Support and Integration
    Computer Consulting Wireless Internet

    Progent's Wireless Consulting Services provide a fast, affordable way for companies of any size to deploy, manage, monitor and repair the latest wireless network solutions. For 802.11n and the latest 802.11ac Wi-Fi networks, Progent can show you how to plan and deploy hardware such as Cisco's Aironet and Meraki wireless access points and wireless controllers. For mobile email and online business applications, Progent can help with Apple IOS iPhones, Apple iPads, Google Androids, and Windows phones and tablets.

  • Windows Server 2012R2 Live Migration Setup and Support Windows Server 2012 R2 upgrade Consultant Services
  • Wireless LAN Support Building-to-building Wireless On-site Support
  • Word 2016 Setup Service Microsoft Expert Office 365 Security Network Consulting Group

  • Exchange Server 2016 Migration Planning Remote Troubleshooting
    24x7 Exchange 2016 Migration Planning Technology Consulting

    Progent can assist your business in all facets of your migration to Microsoft Exchange Server 2016 such as planning high availability architecture for an on-premises, cloud-based or hybrid environment; server and CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2+; moving mailboxes; Windows Hyper-V design; specifying storage capacity required for your VMs, databases and logs; configuring hardware load balancing for fault-tolerant CAS services; planning, building and testing Exchange and Windows Servers and DAG groups; integration with SharePoint; preparing the firewall; creating SSL certs; providing client remediation with Office 2010 or greater or Microsoft Office 365; and setting up Outlook on the web (formerly Outlook Web App).

  • Work at Home Employees Expertise near Montreal - Data Protection Solutions Consultants Montreal, QC Montreal Work from Home Employees Backup/Recovery Systems Consultants Montreal

  • SMS Server 2003 Upgrade Remote Consulting
    Computer Consulting SMS Server 2003 Upgrade

    Progent’s Microsoft certified consultants offer small and mid-size businesses enterprise-grade consulting services for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's standard tool for change and configuration management. SMS 2003, a component of Microsoft System Center 200, allows you to install important applications rapidly and reliably to specified users, lower product expense and stay compliant by determining usage profiles, improve Windows protection by improving your knowledge of weak points and by installing critical updates, manage your external workforce through accepted standards independent of connection or location, and reduce operational expenses by fully utilizing the management functions built into Windows. Progent’s SMS engineers can show you how to use SMS economically for automated software and application deployment, security patch administration, and resource monitoring management including program and appliance inventory.

  • Montreal BlackBerry BPS Support Firms
  • Workspace ONE Endpoint Management Consulting Company Integration Companies VMware Workspace ONE Endpoint Management
  • certificate expiration management Specialist Consultancy ProSight IT asset documentation management
  • iPhone 5 Consultant Apple iPhone Online Support Services

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