Montreal Telecommuters Solutions Support
Help Desk Call Center Solutions Consultants
Expanding your telecommuter workforce can have a significant effect on network architecture, cybersecurity, and corporate processes. Progent has two decades of background helping small and mid-size businesses to design, configure, administer, optimize, and troubleshoot IT networks that incorporate a remote workforce. Progent can help your Montreal organization to select the appropriate tools and follow leading practices in building and operating a secure virtual office solution for telecommuters that promotes collaboration and delivers maximum value. Progent can provide services ranging from as-needed guidance for helping you over occasional IT bottlenecks to full project management to help you carry out business-critical initiatives.
Progent can assist Montreal, Quebec organizations to succeed with any facet of creating a high-performing work-from-home ecosystem by delivering infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing integration, collaboration platform customization and training, cloud integration, helpdesk outsourcing, security and compliance, backup/restore solutions, and streamlined management.
Help Desk Support for Telecommuters
A rapid, organization-wide transition to a from-home workforce, which could be activated by an epidemic or as an element of a disaster recovery/business continuity plan, can overstretch even the most efficient internal Help Desk. Progent's Help Desk Call Center services make it possible for businesses to outsource or supplement their Support Desk with Progent's online Technical Response Center services.
- Progent's Standard Help Desk support services leverage Progent's nationwide team of remote IT support experts along with enterprise-class ticketing and follow-up technology to provide an affordable, modern Help Desk Call Center. Progent's Standard Help Desk Services provide an end-to-end solution that addresses all aspects of remote Level 1 desktop technical support from initial help requests through ticket generation, desktop sharing, problem resolution, and incident reporting. A web-based User's Service Portal enables telecommuters to monitor or edit the status of their current trouble tickets, add information, and append screen captures or relevant files. Desktop support services are provided at a significant discount off Progent's ordinary Level 1 technical support rates, and Progent makes available the option of rapid escalation to Level 2 and Level 3 support specialists to deal with complex problems. To find out more, visit Progent's Standard Helpdesk Services for small businesses.
- Progent's Call Center Augmentation Service enables you to augment your current Help Desk staff by splitting delivery of Support Desk services transparently between your in-house IT support organization and Progent's extensive pool of PC support engineers and subject matter experts. Progent's shared Support Desk service is based on a collective support solution based on the number one professional services automation tool for handling service requests and ticketing, assigning responsibility, monitoring progress, and producing reports. To learn how Progent's Support Desk Supplementation Services can enable your company to provide best-in-class IT support to your telecommuters, refer to Progent's Call Center augmentation Services.
Contact Progent for Telecommuter Support Services
To get in touch with Progent about creating and maintaining a productive work-from-home environment for your Montreal, Quebec organization, call
An index of content::
Top High-Availability Failover Clustered Servers Network Consultant
Windows Cluster Server 2008 Network Consultants
The server cluster technology built into the high-end editions of MS Windows Server 2008 has been radically re-engineered to streamline the installation, configuration, and administration of clusters that offer improved levels of system availability, protection, efficiency, and versatility. New or enhanced features include automated cluster Validation, easier configuration and installation, unified cluster management, redesigned cluster architecture for increased uptime, hardened protection and quorum structure, elimination of failure points, more storage and RAM capacity, and enhancements for geographically dispersed clusters. Progent's consultants can help your company evaluate the business benefits of failover clusters, plan and execute a deployment, train your network support personnel to administer your failover clusters, provide continuing consulting and technical help services, and create and test a business continuity procedure.
Technology Professional Internal Security Inventory
Information Risk Evaluation Engineers
Progent offers two low-cost service packages designed to enable small companies to receive an impartial security assessment from a certified security engineer. With Progent's External Network Security Inventory Scan, a security engineer administers a comprehensive examination of your network from outside your firewalled perimeter to uncover possible weaknesses in the security profile you present to the outside world. With Progent's Internal Security Inventory Checkup, a security expert executes a network scan from an authorized computer inside your company firewall to assess vulnerabilities to internal assaults. The two security inventory services are set up and executed from a protected external location.
Skype for Business IM Consulting Services
Skype for Business certificate management Consultant
Progent's Microsoft-certified consultants can provide remote and onsite expertise for organizations of any size to evaluate the benefits of upgrading to Skype for Business or Skype for Business Online from any version of Microsoft Lync Server or Office Communications Server. Progent can assist you to plan an on-premises, cloud-based or mixed topology; integrate Skype for Business with SQL Server,Exchange Server, SharePoint and Office or Office 365; configure high-availability mechanisms; interface Skype for Business with your PSTN gateway; and interface with other communication platforms such as Cisco Video Interop Server. Progent's certified information security consultants can help you create and validate a security environment for your Skype for Business solution that meets regulatory standards.
Consultants Windows Server Essentials and Exchange
Windows Server Essentials and Exchange Specialists
Windows Server 2012 R2 Essentials is an affordable, entry-level platform that enables small businesses to make the move from the traditional physical on-premises datacenter to the contemporary hybrid networking paradigm that combines local and cloud-hosted software and infrastructure. Progent's Microsoft-certified consultants offer budget-friendly online consulting and technical support for Microsoft Windows Server Essentials. Progent can help you to evaluate the possible business benefits of moving to Essentials and implementing a hybrid on-premises/cloud model for your network ecosystem. Progent can provide comprehensive project management support so you can plan and carry out a smooth move to Microsoft Windows Server 2012 R2 Essentials, Office 365, and other Microsoft Cloud platforms and services. Progent can also provide ongoing consulting help, technical support, and customized training.
Small Business 500 Access Point Online Consulting
Small Business WAP321 Setup and Support
Cisco's Small Business 100, 300 and 500 series of access points are Linux-powered units engineered as entry-level Wi-Fi solutions for light workloads. Progent's Cisco CCIE-certified Wi-Fi network infrastructure experts offer remote or on-premises integration and debugging support to assist you to design, configure, upgrade, tune, manage and troubleshoot Cisco Small Business Wi-Fi AP environments of any scale or topology.
MySQL development Engineer
Microsoft Certified Partner Specialists MySQL and Windows
Progent offers cost-effective remote access to an Oracle-certified MySQL RDBMS DBA or software developer and can help organizations of all sizes to configure and maintain MySQL in a dependable network infrastructure that offers high levels of speed, expandability, and security. Progent also has proven skill assisting companies migrate databases from Oracle to MySQL.
Consultant Services ransomware preparedness review
ransomware response and recovery Consultant
The ProSight Ransomware Preparedness Report is a low-cost service based on a phone interview with a Progent information assurance expert. The interview is intended to assess your organization's ability either to block ransomware or recover rapidly from a ransomware attack. Progent will work with you directly to collect information about your existing antivirus tools and backup/recovery procedures, and Progent will then deliver a written Basic Security and Best Practices Report document describing how you can apply industry best practices to build a cost-effective security and backup/recovery environment that reduces your vulnerability to a ransomware attack and meets your company's needs.
UNIX, Windows Consulting
UNIX, Windows Services
Progent can help your business to design and execute a smooth migration from a UNIX-powered IT environment to a network powered by MS Windows and capable of supporting Microsoft's familiar office productivity products, commercial applications, and developer platforms. Progent's UNIX, Windows and Cisco consultants and software development experts can help you guard your information and reduce business discontinuity by designing an effective transition plan that preserves your existing investments in UNIX application and infrastructure. UNIX-to-Windows transition support services offered by Progent include evaluation of existing infrastructure, migration planning and validation, Microsoft Exchange migration support, information and application migration, and processor and storage system migration and consolidation.
Microsoft Technical Consultant System Center 2016 Virtual Machine Manager
Microsoft Certified Network Consulting SCSM 2016
Small to mid-sized businesses can now get all the benefits of System Center Operations Manager 2007 and in addition have fast access to Progent’s Microsoft Premier IT support experts. With Progent's economically priced IT service packages, small and midsize businesses can choose a simple System Center Operations Manager-based co-sourcing service program with server monitoring, reporting, Help Desk and online troubleshooting or a comprehensive round-the-clock outsourcing solution. Progent offers expertise in Operations Manager 2007 to offer small company networks world-class availability, security, and performance.
SQL 2008 Online Technical Support
SQL 2008 Reporting Services Specialists
Progent's Microsoft-Certified SQL Server consultants offer a range of services to assist small companies to plan, configure, administer, and repair SQL 2008 solutions so that they receive the maximum business advantage from Microsoft's advanced RDBM platform. Also, Progent offers expertise for network architecture, enterprise-wide protection, and software programming to optimize the business advantage of your IT investment.
Backup Engineer
BackupAssist Consultancy
Progent can provide affordable remote access to IT engineers skilled in a broad range of utilities and technologies that provide solutions for backing up Windows, Mac, and Linux/UNIX physical and virtual servers and workstations plus laptops and smartphones. Progent can provide help for all major backup products including Acronis, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist Software, CrashPlan PRO, Double-Take Software, Mozy, Retrospect for Macintosh, Time Machine, VMware Data Recovery, and FLARs. Progent's consultants can help your company to design, enhance, or maintain backup systems for a variety of environments such as local, remote, cloud-based, or hybrid.
Windows 7 64-bit Upgrade Network Repair Service
Top Windows 7 Help Desk Integration Services
Progent's certified consultants can assist your company to pilot
Consulting Firm Sharepoint
Information Technology Outsource Microsoft Windows 2012 R2 Server
Progent's Microsoft-certified experts can provide network support and IT consulting services for Microsoft .NET Servers and applications and for Microsoft Windows Server 2012 R2, Windows Server 2008 R2 and Windows Server 2003. Progent’s consulting professionals can help you design, integrate, maintain and administer the entire family of Windows .NET Servers including Microsoft SQL Server 2012, ISA Server, Small Business Server, Exchange Server, SharePoint Server, Hyper-V, Microsoft Lync Server, Project Server, and Microsoft System Center Operations Manager.
24-7 Office Access database Programming Firm
Custom Software Integration Firm
Progent’s expert programmers, database architects, and project managers can assist large businesses to carry out development programs for Windows, Linux, or Web applications. Progent's enterprise co-sourcing services include fast access to seasoned project managers for advanced planning and project co-ordination or Progent can help customers plug expertise gaps by offering relational database architects and software programmers experienced in building line-of-business applications based on Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint Server consultants can assist businesses to incorporate SharePoint with additional applications such as Microsoft SQL and Excel to build data-driven intranets and portal sites. Progent also offers expertise with web development tools and can help businesses to build, expand, repair, or port web-based applications to take advantage of the most current web technology.
Cisco VoIP Phones and CUBE IT Consultant
VoIP Phone System Support and Help
Progent's Cisco CCIE-certified network infrastructure consultants can provide advanced support for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can help you to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and design UCS server high availability solutions.
Aironet 3800 Access Point Support and Setup
24x7 Consultant Services Aironet 802.11ac AP Migration
Progent's Cisco certified wireless networking experts can provide affordable remote and onsite support for legacy and current 802.11ac Aironet Wi-Fi APs and Progent can assist you to plan and manage wireless solutions that incorporate indoor and outside/ruggedized Aironet APs.
IT Consultant Remote Desktop Connection for Apple Mac
Computer Consultants VirtualPC for Mac
For businesses with a combination of Mac and Microsoft Windows desktops, there are two basic alternatives for using Windows-dependent software on a Mac: remote access to an actual Windows PC or local emulation of a Windows environment on a computer. Microsoft's Remote Desktop Connection Client for Apple Mac enables you to attach a Mac to a remote Windows-powered computer to use Microsoft Windows software and share network resources. Virtual PC for Apple Mac emulates Windows on a Mac system so that you can use Microsoft Windows software locally. Progent's Mac technology support experts can assist your company to maintain these solutions for running Windows software on your Macs and can also help your organization to evaluate and install third-party products for Windows platform emulation.
Support and Help SQL Server 2014 AlwaysOn
SQL Server 2014 Backup Technical Support
Microsoft SQL Server 2014 includes major improvements in critical areas including speed, uptime, compliance, and cloud readiness. SQL Server 2014 is the first version of Microsoft SQL Server that includes in-memory technology that operates seamlessly across all workloads including Online Transaction Processing, enterprise data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can provide cost-effective online and onsite services that include planning, configuration, management, troubleshooting, and software development services to enable businesses of any size to realize fast return from their SQL Server 2014 deployment.
Specialists PCLinuxOS Linux
Consulting Services Ubuntu Linux
Progent's Linux consulting experts offer small and mid-size companies and developers support for managing and supporting Linux systems that run with Microsoft-powered networks. Progent offers your organization contact with Linux experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISM credentials. This broad array of expertise provides you with an easy single consulting firm to show you how to create and manage a protected and reliable cross-platform connectivity and communications solution that supports Linux and Microsoft coexistence by combining Microsoft Windows with leading Linux platforms including RedHat Linux, SUSE, CentOS, Ubuntu Linux, PCLOS, fedora, Gentoo, Mandrake, Debian GNU/Linux, and Slackware Linux.
24 Hour Remote Technical Support SCCM 2012 Reporting
SCCM 2012 Migration Remote Troubleshooting
Progent can help your business to prepare for, implement, and operate System Center 2012 R2 Configuration Manager. Progent can assist you to upgrade smoothly to Configuration Manager 2012 from a legacy change management platform or assist you to enhance your existing SCCM 2012 environment to support your changing business requirements. Also, Progent can assist you to build a software foundation that extracts the most value from SCCM by providing advanced consulting support for related Microsoft technologies such as Active Directory Domain Services, SQL Server and SQL Server Reporting Services, and Internet Information Services (IIS).
Apple iCloud Network Engineer
Apple iPhone Integration Support
Progent's experts can provide Apple macOS and Mac OS X users a range of services including desktop support, Apple macOS and OS X consulting, Apple Mac integration with Windows networks, Entourage and email expertise, network protection services, and one-on-one education. Progent can help businesses to upgrade to macOS from Mac OS X or other earlier editions of Mac OS X and Progent can provide help with macOS and Mac OS X applications. Progent can also assist your business with Apple iPhone support and Apple iPad management, or migrating to iCloud. For computer environments built solely on Mac OS X or for systems with a combination of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to handle the difficulty of planning, integrating and maintaining a network infrastructure that is available, secure, efficient and able to achieve your organization's business goals.
Remote IPsec VPN Firewall Configure
Firewall Setup VPN Security
Progent provides small and mid-size businesses expert consulting for Intrusion Protection products and IPsec VPN solutions from leading firewall and Virtual Private Network security companies including WatchGuard, Juniper Networks, and SonicWall. Progent can help you create a comprehensive security strategy and select the right products from multiple vendors to achieve your security goals while staying within your budget restraints.
Open Now Teleworker Data Protection Support and Integration
Consultant Services Remote Workforce Data Protection
Progent can assist small and medium-size companies to design, deploy, verify and maintain backup solutions to support a remote workforce.
Consultancy Microsoft Lync Server 2013
Lync Server 2013 Web Apps Server Consult
Lync 2013, renamed Skype for Business, enables businesses of any size to build a centrally managed and secure communications ecosystem that supports a Bring-Your-Own-Device computing style with IM, presence, audio/video and web meetings with app sharing and whiteboard, and both IP-based and PSTN telephony across a broad assortment of desktop and handheld endpoints. Progent's certified Lync 2013 consultants and network integrators can assist you to assess the advantages of Lync 2013, design an in-house, cloud-based (via Lync Online) or hybrid model suitable for your current and long-term goals, deploy Lync Server 2013 in a way that expedites your ROI, and deliver live webinar and onsite training to your management staff and end users. Progent has expertise in key components of a Lync Server 2013 deployment that include Windows Server, SQL Server and Exchange Server, and Progent can help your organization to combine Lync 2013 with key Office and Office 365 applications including Outlook clients and PowerPoint.
SharePoint Portal Server Technology Consulting
Windows SharePoint Services Computer Engineer
Progent's Microsoft-authorized experts can show you how to evaluate the business justification for implementing SharePoint Server 2007, consult with you on the appropriate version of SharePoint for your application, provide configuration and integration expertise, assist you to install MS SQL Server as a supporting DBM, optimize your network infrastructure, integrate your off-the-shelf and customized application programs to operate with SharePoint Server 2007, design a company-wide security strategy that encompasses portal technology, and provide troubleshooting and Help Desk services.
Microsoft Experts SCCM 2016 Boundary Groups Integration
Network Consultant SCCM 2016 Troubleshooting
System Center Configuration Manager 2016 automates software deployment at scale, simplifies security and compliance settings management, keeps track of network resources, protects against corporate data leakage, provides network health monitoring, allows secure self service, and offers a common point of control for managing mixed-operating system ecosystems based on on-premises, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager 2016 consultants and Microsoft Azure cloud specialists can help you with any facet of planning, implementing, using and repairing a SCCM 2016 solution for local, cloud, or hybrid environments.
Content Management Server Remote Consulting
Application Center Support services
Progent's Microsoft-certified consultants offer network help and technology consulting services for Microsoft .NET Servers and programs and for Windows Server 2012, 2008 and 2003. Progent’s support professionals can help you plan, integrate, maintain and administer the entire family of Windows .NET Servers including Microsoft SQL Server 2012, Microsoft ISA Server, Microsoft Small Business Server, Microsoft Exchange Server 2013 and Exchange Server 2010, Microsoft SharePoint Server, Windows Hyper-V, Lync Server, Microsoft Project Server, and Microsoft System Center Operations Manager.
Small Business IT Consultants
Small Office Network Service
Progent offers organizations of any size enterprise-class network remote or on-premises consulting services for networks powered by Microsoft Windows technology and Microsoft's .NET platform including Microsoft Exchange Server 2013 and Microsoft SQL Server 2012. Progent's Microsoft and Cisco Certified IT consultants also offer security expertise for businesses ranging from the small office to the global enterprise.
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