Montreal Cisco CCIE Computer Technical Support
Online and Onsite Technical Support Services from
Cisco Certified CCIE Troubleshooting Professionals
For companies of all sizes in Montreal Québec, Progent offers convenient, quick, and economical contact with CCIE-Premier engineers. CCIEs are top-level networking engineers who achieve this prestigious recognition only after rigorous examinations administered by Cisco. CCIE-certified consultants can handle the most complex issues associated with network integration, troubleshooting, and configuration. Progent’s CCIE-certified support specialists operate directly with Cisco's internal engineers in identifying problems with IOS or Cisco NX-OS utilities and coming up with workarounds or obtaining program patches to fix problems. A Cisco-qualified CCIE can pinpoint the cause of computer network problems whether from network appliances or software.
Progent can provide fast and affordable online contact with a CCIE specialist so that your company can get high-level help for complex network problems that are affecting business productivity but are beyond the experience of your ordinary network maintenance organization. Progent's Cisco CCIE-Premier network experts can examine your system via advanced remote connectivity utilities that allow them to provide fast and cost-effective analysis and repair of serious network problems.
Progent's CCIE Support Services
The vast majority of CCIEs work for large corporations or national Internet providers, and consequently their skills are not easily available to the general public. Progent is one of the rare consulting providers that makes CCIEs accessible to support small and mid-size companies. Also, Progent can provide quick contact with a CCIE by telephone so you can get timely help for complex network problems that are hurting worker productivity. To learn how to get in touch with a Progent CCIE for immediate help with your network, visit Progent's online network troubleshooting.
Progent maintains one of the biggest rosters of Cisco-premier CCIE engineers of any independent consulting company in the U.S. Consequently, Progent can provide unbeatable skill in finding connectivity solutions focused on Cisco technology. Since Progent is also a Microsoft Certified Partner and provides professional application support for a wide array of popular applications, Progent can integrate comprehensive information technology solutions that optimize the strategic value of your network.
CCIEs are an exceptional value because their depth of expertise enables them to fix the most complex problems rapidly. In most scenarios, less seasoned engineers can burn up hours or days wrestling with a problem that an experienced CCIE can solve in just a few minutes. The majority of Progent CCIEs are not only expert at Cisco technologies, but also have a variety of recognized industry certifications such as Microsoft Certified Systems Engineer (MCSE), and an important network protection credential such as CISA or CISM. This allows Progent to offer complete services that address a wide range of IT products without incurring extra expenses and delays orchestrating too many specialists.
To learn more details concerning Progent's online and on-premises support services for Cisco network infrastructure, choose a topic:
- Introduction to Progent's Cisco Expertise
- Fast Online Support from a Cisco Certified Internetwork Expert (CCIE) Network Engineer
- Cisco Firepower NGFW Firewalls: Configuration and Management Services
- ASA 5500-X Firewalls with Firepower Services: Setup and Troubleshooting Expertise
- Cisco ASA 5500 Firewalls Consulting Assistance
- Cisco PIX Series Firewall Troubleshooting Support
- Cisco Routers Engineering Support
- Cisco Wireless Engineering Help
- Cisco Aironet Wireless Access Points Deployment Support
- Cisco Small Business 100, 300 and 500 Wireless APs Deployment Support
- Catalyst 802.11ax Access Points Planning, Configuration and Troubleshooting Expertise
- Cisco WiFi Controllers Consulting
- Meraki APs Consulting Expertise
- Cisco Unified Communications Manager (CUCM or Unified CM) and Cisco CallManager Integration and Technical Support
- Cisco VoIP Phones and IP Video Desktop Phones Consulting and Wireless IP Phone Integration
- Cisco Jabber Integration Services
- Cisco Catalyst Switches Engineering Services
- Cisco Nexus Switches Deployment Services
- Cisco Meraki MS Switches Deployment Services
- Cisco VPN and Network Security Engineering Support
- SIP and CUBE Integration Solutions: SIP Trunking and CUBE Integration Consulting
- Design and Support for Cisco-powered Datacenters and Colocation Centers
- Infrastructure Design Expertise for Internet Service Providers
- Centralized Network Management Strategies for Cisco Infrastructure
- NetApp and Cisco Private Cloud Platform Consulting Services
Progent can also provide a a wide array of IT consulting expertise in critical practice areas to help companies to turn Cisco networking products into a cohesive IT solution that provides competitive value. Some of the consulting services available from Progent's experts are project management expertise, VMware vSphere and vCloud planning and deployment, VMware Site Recovery Manager (SRM) application continuity planning, VMware NSX network virtualization architecture and management, Windows Server 2019 migration services, Windows Server 2016 hybrid cloud solutions, Windows Hyper-V consulting, business continuity planning and testing, Windows Server 2012 R2 configuration, network security vulnerability assessment, database administration and application services, and part-time CIO consulting services.
Progent can also help your IT team you to design, deploy, manage and troubleshoot enterprise hybrid cloud solutions that include physical and cloud infrastructure and that use Cisco technology. (Learn about Progent's Microsoft Azure enterprise hybrid cloud solutions, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud Platform (GCP) integration consulting.)
By providing an efficient full-service resource for IT generalists and application experts, Progent can deliver timely, affordable, and comprehensive IT solutions that meet the unique requirements of businesses in Montreal Québec.
An index of content::
Cisco and Microsoft Small Business Integration
Top Small Office Network Consulting
If you have a small business network with 10 to 50 network users, Progent's computer outsourcing services free your organization from dependence on single independent service provider while giving you affordable and dependable access to high-quality technical support. By providing IT support help when you need it, offering advanced knowledge for key applications, offering value-added services such as automated server monitoring, and billing only for services you use, Progent offers you an economical way for maximizing the productivity of your small office information system. Progent is the smart way for small organizations to create and maintain a robust and safe IT network and to benefit from fast access to the skilled help typically available only to enterprises who are able to afford a sizeable in-house IT organization.
Windows Server 2012 R2 Configuration Manager Network Engineer
Microsoft Certified Partner Windows Server 2012 R2 Cloud Consulting
Progent's Microsoft-certified consultants can help you to evaluate the benefits of Windows Server 2012 R2 for your company, develop test environments and migration strategies, optimize your infrastructure for on-premises, multi-location, private or public cloud-based, and hybrid datacenters, train your IT support team, create an enterprise-wide security plan, automate network administration, help with creating applications, and build and test a DR/BC plan.
Support and Setup SPS 2016
SharePoint Server 2010 Consultant Services
Progent's Microsoft-authorized experts can help you rationalize the economic case for implementing SharePoint Server 2007, consult with you on the most appropriate edition of SharePoint Portal Server for your application, provide setup and integration expertise, assist you to install MS SQL Server as a back-end DBM, improve your network integrity, integrate your off-the-shelf and customized application software to operate with SharePoint Server 2007, develop a company-wide security strategy that includes portal technology, and deliver troubleshooting and Help Desk support.
24x7 Cisco ASA 5500-X Firewall On-site Technical Support
Computer Engineer Cisco ASA and VMware
Progent’s Cisco-Certified technology experts provide experienced PIX Firewall consulting services covering design, integration and support of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls offers robust user and application policy enforcement, mutlivector threat protection, and safe connectivity services. Ranging from small, easy-to-install desktop appliances for small businesses and home offices to modular gigabit products, Cisco PIX firewalls provide a sensible combination of security, speed and availability for information networks of all sizes. PIX firewalls are build around a hardened, purpose-built platform, PIX OS, avoiding potential OS-specific security vulnerabilities. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification plus Common Criteria EAL4 evaluation status. PIX firewalls deliver multiple integrated protection and networking services, including advanced application-aware firewall services, Voice over IP and multimedia security, multi-site and remote-access IPsec VPN networking, intelligent access services, and extensive management tools. Progent’s Cisco experts can help you select and integrate any Cisco PIX 500 Series firewalls including the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Consultant Helpdesk Sharing
Virtual Call Desk Consulting
Progent's Computer Help Desk Call Center Outsourcing Services for PC desktop technical support are designed specifically for small organizations who need immediate access to a Help Desk Call Center with expert phone support and effective escalation options but who must work within a restricted information technology budget. Important features of Progent's Help Desk Outsourcing Support Services include: Help Desk Call Center Support, Secure Remote Access Support, System Evaluation, Expert Prioritization, Virtual Help Desk Call Center Services, Per Minute Billing, and Helpdesk Applications Recommendation and Integration.
Signature-based Virus Protection Configuration
24x7x365 Specialist Signature-based Virus Protection
Progent's ProSight Enhanced Security Protection (ESP) services offer economical multi-layer protection for physical and virtual servers, workstations, smartphones, and Microsoft Exchange. ProSight ESP utilizes contextual security and modern behavior analysis for round-the-clock monitoring and reacting to cyber assaults from all attack vectors. ProSight ESP offers two-way firewall protection, intrusion alerts, endpoint management, and web filtering through leading-edge tools packaged within one agent managed from a single console. Progent's data protection and virtualization consultants can help your business to design and implement a ProSight ESP deployment that meets your organization's specific requirements and that allows you demonstrate compliance with government and industry information security regulations. Progent will assist you specify and implement security policies that ProSight ESP will enforce, and Progent will monitor your network and react to alerts that call for urgent attention. Progent's consultants can also assist your company to install and test a backup and restore solution such as ProSight Data Protection Services (DPS) so you can recover rapidly from a destructive cyber attack such as ransomware.
At Home Workers Infrastructure Support Outsourcing
At Home Employees Infrastructure Specialists
Progent can assist small and mid-size companies to plan, configure and troubleshoot the network infrastructure needed to support telecommuters.
Immediate Lync Server 2013 conference bridges Specialists
Lync Server 2013 Reverse Proxy Server Consult
Progent's Microsoft-certified consultants can assist your company to assess the benefits of Lync Server 2010 for your environment and can assist you to design and carry out an installation of Microsoft Lync Server that consolidates the management of Instant Messaging and Presence and improves the productivity of your office staff, telecommuters, and mobile workforce. Progent's consultant's can in addition help your company to carry out an efficient migration to Lync Server 2010 from Office Communications Server or Microsoft Live Communications Server, interface Microsoft Lync Server 2010 with Exchange, Microsoft SharePoint, and SQL Server, show you how you can use Lync Server 2010 to enhance the team-computing capabilities of Microsoft Office programs, and offer online seminars and continuing support for Lync Server 2010 and other Microsoft platforms.
IT Services 2500 Wireless Controller
wireless controller Consulting Services
Catalyst family of wireless controllers simplify the administration of wireless LANs by unifying the configuration and management of wireless access points, optimizing wireless performance by reducing the effect of radio frequency congestion, improving wireless availability with fast failover, and hardening data security by detecting threats and analyzing traffic content based on user class and location. Progent's Wi-Fi consultants can assist you to configure Cisco Wi-Fi controller appliances to manage wireless networks of all sizes. Progent can help you to maintain and troubleshoot your current Cisco-based Wi-Fi solution or carry out a smooth transition to Cisco's modern Wi-Fi controller solutions.
Remote Information Technology Consulting Telepresence
Tandberg Video Conferencing Specialist
Progent can provide the support of a senior specialist with extensive experience configuring, managing, and upgrading video conferencing systems from top-tier suppliers including Cisco/TANDBERG, Polycom, and LifeSize. Progent's consultants can work with your internal network support team, your ISP, and your telepresence platform vendor to help your organization maximize the strategic value of your video conferencing ecosystem.
24-Hour Small Business Small Business Network Consulting Companies
Small Office Computer Outsourcing
Progent offers businesses of any size enterprise-class network online or onsite consulting services for information systems based on Microsoft Windows technology and Microsoft's .NET servers including Microsoft Exchange Server 2013 and Microsoft SQL Server 2012. Progent's Microsoft and Cisco Premier Certified network consultants also offer security consulting for businesses varying in size from the small office to the worldwide enterprise.
Amazon MWS integration training Programming Firms
Amazon Marketplace Web Service Development Firm
Amazon Marketplace Web Service is a collection of APIs that allows Amazon sellers to streamline their operations by automating crucial sales functions such as listings, orders, payments, inbound and outbound fulfillment, and reports. By tapping into Amazon's vast online selling environment and automating their sales, merchants can expand their reach, lower their operating costs, accelerate reaction time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service consultants can work with your development staff and provide application programming, workflow integration, project management support, and mentoring to help you cut development time and get to market quickly.
Helpdesk Sharing Technology Consulting Services
Supplemental Service Desk Integration
Progent's Microsoft certified Consultants provide three service programs to help mid-size and large companies create an efficient and productive internal Network Support Helpdesk. Progent's help desk consulting services include ROI evaluation, process study and enhancement, management reporting, education of internal staff, and documentation of processes. Progent's Software Evaluation and Deployment Support Services help companies sift through the numerous top level Help Desk application programs available and decide which products might be too expensive, miss critical features, or align badly with your organization's corporate culture. Progent also provides temporary staffing for companies who need to reinforce their in-house Help Desk staff for special projects or to fill in for absent or indisposed personnel.
Shared Computer Support Help Desk Information Technology Consulting
Shared Help Desk Ticketing IT Services
Progent's Standard Help Desk Services provide an end-to-end service desk solution that manages all facets of remote desktop support from service requests through ticketing, remote desktop control, progress tracking, problem solving, and management reports. Help Desk services are offered at a significant discount from Progent's regular desktop support rates, and Progent can provide the option of rapid as-needed escalation to Level 2 and Level 3 experts to handle the most problems.
Ubuntu Linux Consultant Services
Integration Support Gentoo Linux
If your company is developing UNIX or Linux applications on a network that has MS Windows-based servers, PCs, and office productivity products, Progent can provide full-service IT outsourcing that allows you to concentrate on your field of strategic expertise while avoiding the constant hassle of maintaining your company information system. By using smart server monitoring and by providing online and in-person support as your business needs it, Progent represents an economical way for supporting an information system that provides excellent reliability, security, and efficiency. Progent's UNIX/Linux developer assistance services feature full-service network support outsourcing, virtual server infrastructure, online and on-site service and troubleshooting, 24x7 monitoring services, and Helpdesk services.
24-Hour Redundant Branch office Connectivity Services
24-7 Microsoft Certified Expert Fault Tolerant Interoffice Connectivity Remote Consulting
Progent’s non-stop inter-site connectivity and fault tolerant system infrastructure consultants can help small organizations achieve fault tolerant Interoffice connectivity via fully redundant system architectures with automatic failover. Progent’s CCIE engineers can plan and implement fault tolerant Inter-office connections based on fault tolerant EIGRP routers or non-stop OSPF deployment of Cisco routers. Progent can show you how multi-path connectivity and transparent fail-over offers economical non-stop interoffice networking.
NotPetya ransomware recovery Professional
ransomware protection Consulting Services
Progent's experienced ransomware recovery experts can help your business to restore an IT network victimized by a ransomware cryptoworm like Ryuk, Dharma, Hermes, or MongoLock.
Supplemental Help Desk Consulting
Shared Help Desk Technical Consultant
Progent provides several basic types of Help Desk services including Microsoft and Cisco Help Desk Outsourcing Support Services, Virtual Help Desk Support, and Call Center Process Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of authorized Microsoft and Cisco professionals offers your clients instant access to a dependable technical group with extensive experience delivering phone support and remote access troubleshooting for IT systems based on Microsoft technology. Progent's concentration is on earning the support Call Center a respected reputation as a key contributor to company performance. Progent's goal is to fix rather than simply report problems.
Exchange 2013 Unified communications Online Support Services
Top Ranked Expert Microsoft Certified Exchange 2013 EAC IT Consultants
Exchange Server 2013 incorporates major improvements to the functionality of its predecessor Exchange Server 2010 and introduces important innovations plus a revamped structure. These improvements affect key IT areas including ease of administration, high availability (HA), compliance, operational costs, collaboration, expandability, throughput, cross-version interoperability, and productivity. Progent's certified Exchange Server 2013 consulting professionals can assist your organization to evaluate the potential business benefits of upgrading to Exchange Server 2013, create an efficient test and deployment strategy, and educate your IT staff to manage your Microsoft Exchange Server 2013 environment. Progent also offers affordable remote consulting and management for Exchange 2013.
Open Now Infor SyteLine CloudSuite Accounts Payable Specialist
Infor SyteLine CloudSuite Vendors Management Services
Infor CloudSuite Industrial, previously branded SyteLine, is an ERP solution that embodies over a quarter century of background assisting manufacturing and service companies to manage complex supply chains and streamline key processes in order to get products to market quickly and adhere to customer schedules dependably. Progent offers the expertise of an ERP consultant with more than 20 years of experience with the Infor CloudSuite Industrial/SyteLine product family. Progent can provide remote or on-premises consulting that spans from occasional guidance to end-to-end solution planning and project management. Sample services available from Progent for CloudSuite Industrial/SyteLine include implementation, upgrades, business analysis, application development, Configure/Price/ Quote, web site integration, debugging, data conversion, Amazon AWS integration, disaster recovery planning, and database administration.
Consult CISSP Certified Security Manager
CISSP-ISSEP Security Consulting Services
Progent's CISSP-premier network security experts can help organizations of any size with any aspect of IT security. Progent can help implement cost-effective security systems that protect a small business from advanced threats or Progent can design, configure, and monitor an end-to-end security strategy for hybrid enterprise networks that support local, online, and mobile clients accessing IT resources distributed over multiple physical datacenters and public and private clouds.
Urgent Private Clouds for Small Businesses Engineer
Virtual Machine Hosting Consult
Progent's ProSight Virtual Hosting and Management outsourcing offers comprehensive hosting of a small or mid-size company's servers in a solution that delivers the highest degree of availability and expandability and is also easy to migrate to another host. ProSight Virtual Hosting and management options are built upon mature virtualization techniques that allow small and midsize businesses with multi- platform IT systems to economize significantly on the costs of capital equipment, infrastructure support, and network administration while benefiting from enterprise-class fault tolerance and an unmatched level of vendor flexibility.
Contract Programming Firm SQL
Technology Consulting Services Microsoft SQL Server
Microsoft SQL Server 2000 is a complete, Web-enabled database and data analysis package that enables the fast creation of a new generation of enterprise-class applications that can provide your business a significant competitive edge. SQL Server provides core support for XML and the ability to communicate across the Internet and outside the firewall. The knowledge and experience of Progent's Microsoft-certified SQL Server 2000 consultants, with an average of more than over 10 years of work helping with Microsoft integration, assures you success in designing, deploying and supporting Microsoft SQL Server solutions that are seamlessly integrated with other applications based on Microsoft's .NET environment.
Small Office IT Consultant Small Office
Small Office IT Outsourcing Firm
Progent is a leading innovator in economically providing world-class IT help to small businesses. Progent's achievement in handling the IT service requirements of the historically underserved small company market is the combined result of key technical and process innovations that have eliminated much of the traditional expenses out of administering IT service, injected unprecedented professional skill into the IT service mechanism, and significantly streamlined the solution cycle.
Consulting Services Windows Server 2003
Microsoft Expert Windows 2003 Server Computer Consultants
The knowledge and experience of Progent's certified Microsoft Windows Server 2003 consulting team, with an average of more than 10 years of support in Microsoft integration, assures you success in identifying the edition and configuration of Windows 2003 Server that aligns most closely with your business strategy. Progent can also help you with planning, installing, managing and troubleshooting sophisticated IT solutions powered by Windows Server, and can streamline your migration from Windows 2000 Server or Microsoft Windows NT.
ProSight Email Directory Harvest Protection Specialists
Email Reputation Analysis Professional
Progent's ProSight Email Guard solution uses the technology of leading data security companies to deliver centralized management and comprehensive security for your email traffic. The powerful architecture of Email Guard managed service combines a Cloud Protection Layer with a local gateway appliance to offer complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based malware. The Cloud Protection Layer acts as a preliminary barricade and keeps most unwanted email from making it to your network firewall. This reduces your vulnerability to external threats and saves network bandwidth and storage. ProSight Email Guard's on-premises gateway device adds a deeper level of analysis for incoming email. For outbound email, the local security gateway provides AV and anti-spam protection, protection against data leaks, and encryption. The onsite gateway can also help Microsoft Exchange Server to track and protect internal email that stays inside your security perimeter.
Troubleshooting Systems Management Server
Systems Management Server 2003 Remote Support
Progent’s Microsoft certified consultants provide small and medium size companies enterprise-grade consulting support for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's solution for change and configuration management. SMS 2003, included in Microsoft System Center 200, enables you to install critical applications rapidly and reliably to appropriate workers, reduce software expense and adhere to licensing agreements by understanding usage profiles, improve Windows protection by increasing your awareness of vulnerability and by delivering targeted updates, manage your mobile workforce through industry standards independent of connection or geography, and lower operational expenses by efficiently utilizing the administrative capabilities incorporated into Windows. Progent’s SMS engineers can help you use SMS economically for automated software and application installation, security patch control, and asset tracking management including software and hardware inventory.
Open Now Failover Clusters Windows Server 2008 Technology Consulting
Help and Support Microsoft Windows Server 2008 Cluster
The server cluster technology incorporated into the Datacenter and Enterprise versions of MS Windows Server 2008 has been radically redesigned to streamline the deployment, setup, and administration of clusters that provide greater levels of system dependability, protection, performance, and versatility. New or improved features include automated cluster Validation, easier configuration and installation, unified cluster administration, new cluster architecture for maximum availability, hardened security and quorum structure, fewer failure points, greater disk and RAM capacity, and improvements for multi-site clusters. Progent's Microsoft-certified consultants can assist you assess the advantages of failover clusters, plan and implement an installation, train your network support personnel to administer your failover clusters, deliver continuing consulting and support services, and create and validate a workplace recovery procedure.
Solomon Consulting
24x7 Installation support Retail Management System
Besides offering the expertise of Microsoft Dynamics GP (Great Plains) specialists, Progent has experts in Dynamics AX, Dynamics NAV (Navision), Dynamics SL, Dynamics RMS, Macola ERP by Exact, MAS 90 ERP, and QuickBooks Pro by Intuit. Progent can provide programming, troubleshooting, management help, upgrade assistance, and 1-on-1 or group online training classes customized to address your particular requirements. Progent's consultants also can help you build and maintain a protected, robust network foundation to support your ERP, MRP and accounting applications.
Specialists Cisco VoIP phones
IP phones Computer Consultant
Progent's Cisco CCIE-certified VoIP phone and video IP phone experts can help you to configure, maintain, and troubleshoot Cisco VoIP phones, desktop video IP phones and wireless IP phones. Progent offers support for all models of Cisco's IP phones from discontinued VoIP products to the newest HD media phones. Progent's IP telephony experts can also help you to integrate your IP phones with Cisco Unified CM, formerly named CallManager, or with Unified CM Express to build a state-of-the-art IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent can also assist you to install Unified CM apps such as Unified CM IM and Presence Service with Jabber support, Unity Express for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR, and Unified Contact Center Enterprise (Unified CCE) for building a highly automated customer contact center. Progent's consultants can deliver support with all aspects of Cisco IP Phone integration including designing dial plans, configuring SIP gateways, installing Cisco ISR routers with CUBE VoIP networking capability, and designing Cisco UCS server failover and Cisco Survivable Remote Site Telephony (SRST) solutions for high availability.
On-site Support IP Communications
Cisco VoIP Phones and Jabber Support Outsourcing
Progent's Cisco-certified VoIP phone and video IP phone consultants can assist your business to integrate, manage, and troubleshoot Cisco IP phones, video IP phones and wireless IP handsets. Progent offers support for all versions of Cisco's IP phones from discontinued VoIP products to the latest HD media phones. Progent's IP telephony experts can also assist you to integrate your IP phones with Cisco Unified Communications Manager, formerly known as CallManager, or with Unified Communications Manager Express to create a state-of-the-art IP-PBX environment for unified messaging and collaboration. Progent can also help you to install Cisco Unified Communications Manager apps that include Cisco Unified Communications Manager IM and Presence Service with Jabber support, Cisco Unity Express for voicemail, Mobile Connect for Single Number Reach (SNR, and Cisco Contact Center Express (Unified CCX or CCX) for building a highly automated customer contact solution. Progent can provide support with any facet of Cisco IP Phone integration including designing dial plans, configuring SIP gateways, installing ISR G2 routers with CUBE VoIP networking support, and designing UCS server clustering and Cisco Survivable Remote Site Telephony (SRST) solutions for survivability.
Virginia Consulting Services
Biggest Tennessee Network Installation
Progent’s National Support Center offers nationwide remote troubleshooting for Windows and Cisco-based small business IT networks. Progent's Microsoft and Cisco-Certified service professionals offer phone support and remote direct computer connection to troubleshoot and resolve network problems rapidly and affordably. The scope of technical expertise represented by Progent's team of nationwide support professionals allows Progent to escalate even the most difficult network issues to qualified specialists as needed.
Professionals QTS Sacramento Colocation Center
QTS Internet Data Center Consultant
The QTS Internet Data Center facility is situated in the seismically-stable Natomas neighborhood of Sacramento, CA. If you are now utilizing the QTS data center as a colocation site or if your company is planning on moving your primary or disaster recovery equipment to Herakles/QTS, Progent can provide a variety of budget-friendly consulting services that include colocation relocation, system installation and upgrades, infrastructure improvements, comprehensive project management, virtualization configuration, remote monitoring, streamlined system management, software development, disaster recovery planning, security evaluation, and the use of Progent's Test Lab.
Sun Solaris Firewall Support
Sun Solaris information Systems Audit
If your business runs a Solaris network or a multi-OS computer system, Progent's CISM and ISSAP-premier consultants can assist your entire enterprise in a broad range of security topics such as security administration procedures, security design and strategies, connection management products and methodology, software development security, business processes security, hardware security, communications, infrastructure and Internet security, and workplace recovery preparedness. CISM and CISSP stipulate the core competencies and international standards of performance that information security managers are expected to possess. These accreditations offer executive management the confidence that those who have earned their CISM or CISSP qualification have demonstrated the experience and knowledge to deliver world-class security management and consulting services.
Clustering Windows Server 2008 Support and Help
Failover Clustering Windows 2008 Network Engineer
The server cluster feature set built into the high-end editions of MS Windows Server 2008 is dramatically redesigned to simplify the installation, setup, and administration of server clusters that offer greater levels of network dependability, protection, efficiency, and versatility. New or improved features include cluster verification, revamped setup and deployment, improved cluster management, redesigned cluster architecture for increased uptime, hardened security and quorum models, fewer failure points, greater disk and memory capacity, and improvements for multi-site clusters. Progent's Microsoft-certified consultants can help your company assess the advantages of failover clusters, design and execute a deployment, educate your IT personnel to manage your cluster environment, provide continuing consulting and technical help services, and create and validate a workplace recovery plan.
Remote Symantec Firewall Auditor
Symantec VelociRaptor Cybersecurity Firm
Progent's Symantec experts can assist you to support discontinued Symantec firewall and VPN appliances including the Raptor and VelociRaptor line or help you upgrade to current firewall technology. Progent can also enable you to create and implement a comprehensive security strategy that can incorporate firewall and VPN appliances and utilities, managed security and network defense services, server and application monitoring products, and documented policies and processes. Progent has the expertise to be your one-stop resource for on-going technical support, administration, education, and security consulting.
ISA 2004 Server Online Help
ISA Server Integration Support
Progent's Microsoft-certified Internet Security and Acceleration Server consultants have long experience configuring ISA Server-based security installations for information systems with many sites, mobile users, and mission-critical eCommerce applications. Progent's ISA Firewall experts are available to help your company in planning and implementing a configuration of ISA 2000 Server or ISA Server 2004 that meets your network protection needs without adversely restricting your IT system productivity. Progent's consultants can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.
Microsoft Office 2000 Administration
Small Office Computer Consultant Microsoft Office 2003
Progent's pricing policy is to charge for phone support and on-site visits per minute. As a result, you are charged only for delivered support. Progent does not impose a higher rate for after-hours or emergency support, and within California or in areas where Progent provides in-person service, Progent does not bill for travel except for urgent calls where on-site work is less than four hours. Also, Progent imposes no minimum fee and asks no retainer for services delivered during regular business hours. Many service organizations demand large minimum payments or charge for each fifteen minutes or longer. Progent's one-minute granularity avoids large bills for quick fixes so you won't be tempted to allow minor problems to fester.
Microsoft Operations Manager Case Study
After Hours MOM 2000 Case Study
Before Progent’s MOM-based solution, network problems were approached reactively, after users complained about them. With the help of proactive, automated warnings and trend reports sent by Microsoft Operations Manager, Progent is now able to fix system troubles before they grow to be critical enough to disrupt network uptime. Thanks to Microsoft Operations Manager, Progent can resolve looming problems before customers are aware that the problems are there. Progent has background with MOM 2005 and MOM 2000 to deliver small company IT systems enterprise-class reliability, safety and productivity.
Aironet 3800 Access Point Computer Engineer
Online Troubleshooting Aironet 2800 Access Point
Progent's certified wireless networking experts can help organizations of all sizes to design, implement, administer and repair Cisco Aironet wireless access point solutions to achieve the performance, coverage, density, expandability, security compliance and manageability required for transparent access between wireless and wired networks. Progent offers affordable remote and on-premises consulting services for legacy and current 802.11ac Aironet APs and Progent can help you plan and manage wireless solutions that include indoor and outdoor Aironet Wi-Fi access points.
Cisco Mobility Express Information Technology Consulting
CCIE Certified Aironet AP Management Remote Consulting
Progent's Cisco-certified wireless networking experts can assist organizations of all sizes to plan, deploy, administer and repair Cisco Aironet wireless access point solutions to achieve the throughput, range, density, scale, security compliance and ease of management needed for transparent connectivity between wireless and wired network infrastructure. Progent offers efficient remote and onsite consulting services for end-of-life and new-generation 802.11ac Aironet APs and Progent can assist you plan and maintain deployments of indoor and outdoor Aironet APs.
Digidesign Pro Tools Training Professional
Train Adobe Illustrator
Progent's Apple Mac experts can support the creative aspect of Macintosh environments by offering consulting services and education in graphics, sound, and motion video. Progent's support professionals can provide help in a variety of Apple Mac applications including Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with special jobs such as scanning or digitizing audio or video or configuring an audio/video production studio.
Specialists Catalyst Switch Upgrade
Catalyst 4900 Switch Remote Support Services
Progent's Cisco-certified CCIE networking experts can help organization to configure, manage, upgrade, tune and debug Catalyst switches. Progent can also assist you to enhance the security and compliance of Catalyst switches and move smoothly from outdated switches to current devices.
Emergency Cisco Router Technical Support Companies
Support Firms Cisco
Progent can assist you to utilize Cisco's infrastructure technology to create a solid basis for your local, private cloud, or hybrid-cloud data center and improve operations in vital areas including compute and storage consolidation, security and compliance, manageability, reliability, and disaster recovery.
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