Moreno Valley, CA Online Support from World-class Network Service Experts
Progent's computer tech support services can provide your Moreno Valley, CA business budget-friendly and dependable support from Microsoft and Cisco certified network experts. By providing IT support service when you require it, offering specialized expertise for critical applications, delivering unique services such as 24x7 server monitoring, and charging only for services you receive, Progent gives your Moreno Valley, California business an economical solution for maximizing the business value of small office networks. If you have an on-premises datacenter, connect to cloud resources, or have a hybrid cloud-and-local network, Progent is the smart choice for businesses to create and manage a reliable and safe IT network and to have fast access to the experienced consulting usually available only to corporations who are able to support a sizeable in-house IT group.
For mid-size and large businesses, Progent offers co-sourcing services to add to the technical skills of your internal IT service staff. Co-sourcing can cut costs and help meet schedules for major IT initiatives like application design and development, disaster recovery planning and testing, security audits, merging datacenters, or software migrations and upgrades.
Progent can also offer access to certified consultants to help your business to design and implement a sensible cloud computing strategy.
Main Technologies Supported by Progent for Office Networks in Moreno Valley, California
Progent's nationwide team of world-class consultants offers help for all facets of information systems used by businesses of all sizes. Areas served by Progent in Moreno Valley include:
Service Delivery Options Available for Moreno Valley, California Companies
Progent has a variety of alternatives for providing small companies and local governments with affordable computer services for troubleshooting, system architecture, hosting services, and network management. Progent's paradigm for delivering computer support services is based on the Help Desk Call Center structure common to larger IT groups. Progent's Contact Center Support Mechanism promotes fast response, thorough service records, reliable follow-through, and strict cost monitoring for a range of network service delivery modes that include remote troubleshooting, onsite support, high-end consulting, plus server hosting.
Progent's Fixed-price Managed Services for Remote IT Management
- Remote Support
Progentís Technical Response Center provides urgent and scheduled remote service for Microsoft Windows, Linux, Apple, and Cisco-based environments in the United States and worldwide. Progent's certified support professionals can assist clients to analyze and repair hardware and software issues without the expense or delay of travel for onsite support visits. The background of Progent's network engineers makes it possible to resolve the majority of IT issues quickly. For complex issues, Progent's breadth of expertise makes it possible to escalate support calls to advanced specialists. Progent offers a streamlined, web-based signup process for new clients to accommodate urgent network problems and Progent charges per minute with no startup charges or minimums, so you are invoiced only for the help you receive. Experts you can access remotely include Cisco-certified CCIEs, Microsoft-Certified MCSEs, and CISM-certified security professionals. Learn more information about Progent's online network troubleshooting services.
- Onsite Service
Progent provides on-site computer support for signed-up customers in major metropolitan areas in the U.S. Progent's on-site service technicians can work in tandem with Progent's remote service experts to deliver small and midsize companies the optimal solution: onsite support technicians when you need them plus the on-line expertise of Progent's worldwide staff of IT engineers, security specialists, and business application developers. The wait time for in-person support calls is usually less than one business day. Progent requires no start-up or retainer charge for becoming a Progent customer for onsite support. Learn more details about how to register for Progent's in-person network support.
- Help Desk
Progent's Help Desk Call Center Outsourcing Services are intended for all businesses and local governments who need fast and reliable support from a professional Help Desk with efficient phone support, remote repair tools, and sufficient technical depth for full escalation. Since small and midsize companies usually have tight information technology budgets and can spare scant management bandwidth for handling IT support, Progent's Helpdesk Services could be the most efficient option to make sure that business computer networks are always productive. Read more details about Progent's Help Desk services.
- IT Consulting Expertise
Progent provides small companies affordable availability of enterprise-class consultants who can deliver help with vital products and technologies including
- Windows Server 2019 migration services, Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Microsoft Windows Server expertise, Cisco network architecture, company-wide network security consulting, non-stop it system design, virtual server solutions, plus integration, programming and support for small business software such as financials, operations, business analytics, sales automation, and office productivity software. Progent can help with one-shot projects such as office relocations and major software migrations, extended initiatives such as management information software programming and customization, database application development and DBA services, and web design, continuing services such as Microsoft System Center 2012 Operations Manager (SCOM 2012) support and Operations Manager 2016 consulting services for network health monitoring and network management, or urgent response such as data restoration and virus removal.
- Application Server Hosting
Progent can host mission-critical applications like Exchange and Microsoft SQL in order to provide small and midsize companies with higher levels of reliability, protection, and performance than is feasible with the type of internal data center that is achievable for the majority of small businesses. Since Progent utilizes the same facilities that support the gear of many of the world's largest IT companies, Progent can save you the cost of creating and maintaining the systems needed for world-class cooling, electrical failover, and uninterruptible Internet connectivity. For hosted application servers, Progent can also ensure that upgrades and service packs remain current, protection and efficiency is continually tracked, and systems are regularly backed up and ready for complete and prompt restoration. Learn additional information about Progent's hosting services for Exchange and other critical applications.
- Private Cloud Hosting Services
Progent's Private Cloud hosting service provides comprehensive hosting services for all of a small organization's servers in a setting that not only delivers the top level of availability and extensibility but that is also convenient for clients to transfer to another support provider or to move in-house whenever your situation calls for it. Progent's Private Cloud hosting service is based on tested virtualization technologies that allow companies with multi-vendor networks to save dramatically on the expense of hardware, infrastructure support, and network management while getting world-class reliability and an unparalleled degree of vendor options. Unlike conventional Software as a Service hosting offerings, Progent's Private Cloud Hosting Service covers all server-based software in a single centrally administered package, can support the multi- OS and non- standardized environments common with smaller companies, and retains ownership of the software licenses in the customer's hands so that migrating to a new virtualized host is fast, reliable, and affordable. This avoids ending up a captive to a single hosting provider while still providing all the savings related to ASP and SaaS hosting alternatives.
- Hybrid Cloud Migration Services
Progent can provide advanced online consulting to help organizations of all sizes integrate their IT infrastructure with popular public clouds including Microsoft Azure and Amazon AWS. Progent can help you to design and manage hybrid environments that support Windows and Linux systems and applications in both cloud-only solutions or in hybrid network models that utilize on-premises resources as well as public clouds. To help you to integrate public clouds with networks, Progent can provide a variety of cloud migration services that include Office 365 Exchange Online integration with on-premises Exchange, Microsoft Azure design and integration services, Amazon Web Services cloud integration, and Amazon Web Marketing Service programming and debugging. Progent has more than 15 years of experience delivering high-level consulting services remotely, and Progent can make sure you successfully carry out your cloud migration initiatives quickly and within your budget.
Progent's affordable ProSight portfolio of outsourced network management services is designed to provide small and mid-size businesses with enterprise-class support and cutting-edge technology for all aspects of information assurance. ProSight managed services available from Progent include:
ProSight Network Audits
- ProSight Active Security Monitoring: Next Generation Endpoint Protection and Ransomware Recovery
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection solution that incorporates next generation behavior machine learning technology to guard endpoints and physical and virtual servers against modern malware attacks like ransomware and email phishing, which easily escape legacy signature-matching anti-virus products. ProSight Active Security Monitoring protects local and cloud resources and offers a single platform to automate the entire malware attack progression including blocking, identification, mitigation, remediation, and forensics. Key capabilities include one-click rollback using Windows VSS and automatic network-wide immunization against newly discovered attacks. Learn more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense.
- ProSight Enhanced Security Protection: Unified Endpoint Protection
ProSight Enhanced Security Protection (ESP) managed services offer economical in-depth protection for physical servers and virtual machines, desktops, mobile devices, and Exchange email. ProSight ESP uses contextual security and advanced heuristics for continuously monitoring and responding to cyber assaults from all attack vectors. ProSight ESP delivers two-way firewall protection, intrusion alerts, endpoint management, and web filtering through cutting-edge tools packaged within a single agent accessible from a single control. Progent's data protection and virtualization experts can help your business to plan and implement a ProSight ESP deployment that addresses your company's specific needs and that allows you demonstrate compliance with government and industry information protection regulations. Progent will assist you specify and implement policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alerts that require urgent action. Progent's consultants can also help you to install and test a backup and disaster recovery solution like ProSight Data Protection Services (DPS) so you can recover quickly from a destructive cyber attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified endpoint security and Exchange filtering.
- ProSight DPS: Managed Cloud Backup and Recovery
ProSight Data Protection Services from Progent provide small and medium-sized businesses a low cost end-to-end service for reliable backup/disaster recovery. Available at a fixed monthly cost, ProSight DPS automates your backup processes and enables fast restoration of critical files, applications and VMs that have become unavailable or corrupted as a result of component failures, software bugs, disasters, human error, or malware attacks such as ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, applications, system images, plus Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to a local storage device, or mirrored to both. Progent's BDR consultants can provide world-class expertise to configure ProSight Data Protection Services to be compliant with regulatory requirements like HIPPA, FINRA, and PCI and, when necessary, can help you to restore your business-critical data. Read more about ProSight Data Protection Services Managed Cloud Backup.
- ProSight WAN Watch: Infrastructure Remote Monitoring and Management
ProSight WAN Watch is an infrastructure management service that makes it simple and affordable for smaller businesses to map out, track, optimize and troubleshoot their connectivity appliances such as switches, firewalls, and access points as well as servers, endpoints and other networked devices. Incorporating state-of-the-art RMM technology, ProSight WAN Watch ensures that network diagrams are always updated, captures and manages the configuration of virtually all devices on your network, tracks performance, and sends notices when problems are discovered. By automating complex management and troubleshooting processes, WAN Watch can cut hours off ordinary chores like making network diagrams, reconfiguring your network, locating appliances that need important software patches, or isolating performance issues. Learn more details about ProSight WAN Watch network infrastructure monitoring and management services.
- ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Email Encryption
ProSight Email Guard is Progent's email filtering and encryption solution that incorporates the services and infrastructure of top data security vendors to provide web-based management and world-class security for all your email traffic. The powerful structure of Email Guard managed service integrates cloud-based filtering with a local gateway device to provide advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne threats. ProSight Email Guard's Cloud Protection Layer acts as a preliminary barricade and blocks the vast majority of unwanted email from making it to your security perimeter. This reduces your vulnerability to inbound attacks and saves network bandwidth and storage. ProSight Email Guard's on-premises gateway device adds a further layer of analysis for incoming email. For outbound email, the local security gateway provides AV and anti-spam filtering, DLP, and email encryption. The onsite security gateway can also assist Exchange Server to track and protect internal email traffic that stays within your security perimeter. Find out more about Progent's Email Guard spam filtering, virus defense, email content filtering and data loss protection.
- ProSight LAN Watch: Server and Desktop Remote Monitoring
ProSight LAN Watch is Progentís server and desktop remote monitoring service that uses state-of-the-art remote monitoring and management techniques to keep your network operating efficiently by checking the state of critical computers that drive your information system. When ProSight LAN Watch uncovers an issue, an alarm is sent automatically to your designated IT management staff and your assigned Progent engineering consultant so that any looming problems can be addressed before they have a chance to disrupt productivity Find out more about ProSight LAN Watch server and desktop monitoring consulting.
- ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
With ProSight Virtual Hosting service, a small organization can have its key servers and apps hosted in a protected Tier III data center on a fast virtual host configured and managed by Progent's network support professionals. With the ProSight Virtual Hosting model, the customer owns the data, the operating system platforms, and the apps. Since the environment is virtualized, it can be moved immediately to a different hosting environment without a lengthy and difficult reinstallation process. With ProSight Virtual Hosting, you are not tied a single hosting service. Learn more details about ProSight Virtual Hosting services.
- ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, update, retrieve and safeguard information about your network infrastructure, procedures, applications, and services. You can instantly locate passwords or IP addresses and be alerted automatically about upcoming expirations of SSLs or domains. By updating and managing your IT infrastructure documentation, you can eliminate up to 50% of time thrown away trying to find vital information about your network. ProSight IT Asset Management includes a centralized location for holding and collaborating on all documents related to managing your business network such as standard operating procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for gathering and relating IT data. Whether youíre planning enhancements, doing regular maintenance, or responding to an emergency, ProSight IT Asset Management gets you the data you require as soon as you need it. Learn more about ProSight IT Asset Management service.
Progent's ProSight Network Audits offer a fast and affordable way for small and mid-size organizations to obtain an objective assessment of the health of their information system. Based on a selection of the leading remote monitoring and management platforms in the industry, and supervised by Progent's certified group of information technology experts, ProSight Network Audits show you how well the configuration of your essential infrastructure assets conform to industry best practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and deliver instant benefits like a more manageable Active Directory environment. Both also come with a year of advanced remote network monitoring and management. Benefits can include simpler network management, better compliance with government and industry security requirements, higher utilization of network assets, quicker troubleshooting, more dependable backup and recovery, and higher availability. Learn more about ProSight Network Audits IT infrastructure review.
Progent's ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report service is an affordable service built around a phone discussion with a Progent information assurance expert. The interview is designed to evaluate your organization's ability either to block or recover quickly after an attack by a ransomware strain such as Ryuk, WannaCry, MongoLock, or Hermes. Progent will consult with you directly to gather information about your current antivirus tools and backup/recovery platform, and Progent will then produce a custom Basic Security and Best Practices Report describing how you can apply industry best practices to create a cost-effective security and backup/recovery system that meets your company's needs. For more information, visit Progent's ProSight Ransomware Preparedness Report.
Why Progent Is the Smart Alternative for Moreno Valley, California Businesses
Progent's size, breadth and depth of information technology skill, and experience with corporate network support allow small and midsize businesses to sidestep the pitfalls related to excessive reliance on small service organizations or freelance consultants.
Working with Progent's Experts enables your small business to:
- Avoid Over Dependence on Freelance Consultants
For network services, small businesses often rely heavily on independent consultants. Although individual service providers have lower overhead than more substantial support firms and can typically charge apparently smaller fees, individuals are occasionally stretched to far to respond quickly to critical situations. If an independent engineer is occupied with another customer, ill, on travelling, or in training, the absence of replacement staff may force your business to go without assistance in case of an emergency. The more your company expands, system unavailability or problems with line-of-business programs become more expensive. The money you believed you were saving on an independent consultant can disappear quickly due to lost productivity. Also, when independent engineers encounter new technologies, the unavailability of a big consulting group to depend on for assistance forces them to train with the meter running while your company ends up with the costs for their ongoing training.
- Gain Access to Experts in Advanced Network Solutions
The majority of small service organizations or independent engineers who concentrate on small company IT support may excel at delivering routine fixes but don't have the background to deal cost-effectively with complex network environments that have a variety of platforms, multiple locations, VoIP systems, mobile workers, integrated financial and analytical applications, data-driven web sites, and custom business applications. Progent's background with worldwide enterprises and Progent's large team of specialists can be valuable to your business because enterprise networks are inherently complicated, integration problems require thorough understanding of in many technical disciplines, and reaching a high level of robustness, availability, and protection requires industry-proven best practices.
- Build a Solid Basis for Seamless Growth
Small businesses typically start with a network implemented on a tight budget. Lacking a strong architecture, a sequence of improvised repairs often get piled on top of a marginal structure. As a company evolves, reliability and scalability problems can undermine the productivity of the organization. Such networks need thorough evaluation, smart business planning, and in-depth expertise to upgrade to an IT environment that can act as the reliable foundation to meet current business requirements and ease downstream expansion.
- Team with Solution Providers, Not Resellers
Small businesses need direction and education to work through an ever more complicated array of IT alternatives available for enabling growth and enhancing productivity. They do not need an IT consultant or service organization that tries to promote a product. Progent avoids conflicts of interest by not selling any products. Progent offers services and expertise exclusively. This allows Progent to align consulting support services with the real interests of customers. Mixing IT support and product selling can result in a situation where the recommended solution is built around a preselected vendor rather than being based on the actual requirements of a client.
Get in Touch with Progent
In case your Moreno Valley, California business wants to get in touch with Progent for network outsourcing, consulting, or technical support services, phone 800-993-9400 or refer to Contact Progent.
Immediate Remote Technical Help
For fast remote support, you can contact Progent's Help Desk Call Center toll-free at 1-866-PROGENT (866-776-4368).