Fast, Affordable Online Network Help for Moreno Valley, California Small Companies
For more than twenty years, Progent has specialized in providing world-class IT support services to customers with small-business IT budgets. Progent has developed a unique service solution that features a low-overhead, tightly connected virtual office infrastructure, sophisticated online troubleshooting tools, a substantial pool of engineers certified in a broad array of IT practice areas, a Help Desk service structure that promotes efficiency and ensures follow-through, a worldwide team of remote support experts, on-site support availability for the majority of most zip codes in the United States, and a company ethos committed to fixing technical problems in the shortest time and at the lowest cost to clients.

For mid-size and large businesses, Progent can provide co-sourcing support to supplement the technical skills of your in-house IT support team. Co-sourcing can reduce expenses and minimize technical risks for big projects such as software design and development, disaster recover/business continuity planning and testing, security audits, merging datacenters, or software migrations.

Progent can in addition provide the services of accredited experts to assist your business to design and implement your cloud computing strategy.

Primary Technical Areas Supported by Progent for Office Networks in Moreno Valley, California
Progent's team of certified engineers offers help for all facets of information systems found in businesses of all sizes. Technologies supported by Progent in Moreno Valley include:

Support Delivery Options Available for Moreno Valley, California Companies
Progent has a variety of options for providing small and midsize businesses and local governments with cost-effective computer services for technical support, consulting, hosting, and IT management. Progent's model for delivering IT support services is based on the Call Center structure common to larger IT organizations. Progent's Helpdesk Service Model promotes fast response, comprehensive service records, dependable follow-through, and strict expense control across an array of network service delivery alternatives that include online repairs, onsite support, top-level consulting, as well as server and application hosting.

  • Online Support
    Progent’s Technical Response Center (TRC) offers urgent and routine online service for Microsoft Windows, Linux, Apple OS X, and Cisco-based environments in the United States and globally. Progent's seasoned support professionals can help customers to troubleshoot and fix hardware and software problems without the expense or delay of travel for onsite support visits. The background of Progent's IT consultants makes it possible to resolve the majority of network problems quickly. For the toughest problems, Progent's depth of knowledge makes it possible to escalate support calls to advanced subject matter experts. Progent offers a streamlined, web-accessible registration procedure for new clients to address urgent network problems and Progent bills per minute with zero sign-up fees or minimums, so you are invoiced only for the help you get. Experts you can access remotely include Cisco-premier CCIE network engineers, Microsoft-Certified MCSE consultants, and GIAC-certified security professionals. Find out more details about Progent's online computer support expertise.

  • Onsite Service
    Progent offers on-site technical support for signed-up customers in major metropolitan areas in the United States. Progent's onsite support personnel can work in tandem with Progent's remote service experts to deliver small companies the best of both worlds: on-premises service technicians when you need them as well as the on-line expertise of Progent's worldwide staff of network engineers, security professionals, and business software developers. The response time for on-site support visits is usually under 24 hours. Progent requires no sign-up or retainer fee for registering as a Progent customer for on-premises service. Find out more details concerning how to sign up for Progent's in-person network support.

  • Phone Support
    Progent's Standard Help Desk Services offer small organizations an end-to-end service desk solution that handles all aspects of online desktop technical support from service requests through ticketing, remote desktop control, status tracking, problem resolution, and reporting. Progent provides service desk support at a significant discount from Progent's regular desktop service rates, and Progent can provide the additional option of fast on-demand escalation to subject matter experts to handle challenging problems. For details, refer to Help Desk Services for Small Businesses.

  • IT Consulting Services
    Progent offers small and midsize businesses budget-friendly availability of world-class consultants who can provide assistance with critical products and technologies such as
  • Windows Server 2019 migration services, Microsoft Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Windows Server and application expertise, Cisco network infrastructure, network protection consulting, non-stop network consulting, virtualization strategies, plus configuration, programming and training for small business programs including financials, ERP and MRP, business analytics, CRM, and office productivity software. Progent can help with one-time projects such as office relocations and major system upgrades, longer term projects such as management information software programming and customization, database software development and administration services, and web development, on-going services including Microsoft System Center 2012 Operations Manager expertise and Operations Manager 2016 consulting services for IT infrastructure health monitoring and network management, or urgent services such as data restoration and malware removal.

  • Application Hosting
    Progent offers hosting for critical business applications like Microsoft Exchange Server and SQL Server in order to provide small businesses with greater levels of reliability, security, and performance than is feasible using the type of on-site data center that is achievable for most small companies. Because Progent uses the same data centers that host the equipment of many of the planet's biggest IT companies, Progent can eliminate the expense of creating and maintaining the systems needed for world-class environmental control, power failover, and uninterruptible Internet connectivity. For managed applications, Progent can also ensure that patches and service packs stay updated, protection and efficiency is continually monitored, and systems and data files are consistently backed up and ready for complete and prompt recovery. Learn additional information about Progent's hosting for Exchange and other mission-critical applications.

  • Private Cloud Hosting
    Progent's Private Cloud hosting service offers comprehensive hosting for the entirety of a small organization's production servers in a setting that not only delivers the top degree of dependability and scalability but that is also simple for customers to transfer to another service provider or to move in-house if your business situation calls for it. Progent's Private Cloud hosting service is built around proven virtualization technologies that permit small businesses with mixed networks to benefit dramatically on the costs of hardware, system maintenance, and network management while achieving enterprise-class availability and an unparalleled level of vendor alternatives. In contrast to ordinary Software as a Service (SaaS) hosting offerings, Progent's Private Cloud Hosting Service covers all server-based software in a single centrally managed service, can handle the multi- platform and loosely standardized environments common with smaller businesses, and retains control of the licenses in the customer's possession so that migrating to a new virtualized host is quick, reliable, and affordable. This eliminates becoming a prisoner of a single hosting provider while still providing all the savings related to SaaS hosting alternatives.

  • Hybrid Cloud Integration Consulting Services
    Progent can provide expert online support services to help companies of any size connect their networks with leading public cloud platforms including Microsoft Azure and Amazon Web Services. Progent can assist your it team to plan and manage cost-effective environments that support Windows and Linux operating systems and apps in both cloud-only solutions or in hybrid architectures that seamlessly combine local resources along with public cloud services. To assist you to integrate public clouds with physical datacenters, Progent offers a variety of public cloud integration support services such as Office 365 integration with on-premises installations of Exchange, Azure planning and deployment services, Amazon Web Services (AWS) cloud integration support, Amazon Web Marketing Service programming and troubleshooting, and Google Cloud planning and integration consulting. Progent has over 20 years of background delivering advanced consulting services online, and Progent can help you successfully carry out your cloud migration initiatives on schedule and within your budget.
Progent's Fixed-price Managed Services for Outsourcing Network Management
Progent's value-priced ProSight portfolio of network monitoring and management services is intended to provide small and mid-size organizations with enterprise-class support and state-of-the-art technology for all facets of information assurance and compliance. ProSight managed services offered by Progent include:
  • ProSight Active Security Monitoring (ASM): Next Generation Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that utilizes cutting edge behavior-based machine learning technology to defend endpoints and servers and VMs against modern malware attacks like ransomware and email phishing, which easily escape traditional signature-matching anti-virus tools. ProSight ASM protects local and cloud resources and provides a single platform to automate the complete malware attack progression including filtering, infiltration detection, mitigation, cleanup, and post-attack forensics. Key capabilities include single-click rollback with Windows VSS and real-time network-wide immunization against new threats. Read more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection (ESP): Unified Endpoint Protection
    ProSight Enhanced Security Protection (ESP) services offer affordable in-depth security for physical servers and virtual machines, workstations, mobile devices, and Exchange email. ProSight ESP uses contextual security and modern behavior analysis for continuously monitoring and responding to cyber assaults from all attack vectors. ProSight ESP offers two-way firewall protection, penetration alarms, endpoint control, and web filtering through leading-edge technologies incorporated within a single agent accessible from a single console. Progent's data protection and virtualization experts can assist your business to plan and configure a ProSight ESP environment that addresses your company's unique needs and that helps you achieve and demonstrate compliance with government and industry information protection standards. Progent will help you define and implement security policies that ProSight ESP will manage, and Progent will monitor your network and react to alarms that call for urgent action. Progent's consultants can also help your company to set up and verify a backup and disaster recovery solution such as ProSight Data Protection Services (DPS) so you can recover rapidly from a potentially disastrous cyber attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified endpoint security and Microsoft Exchange filtering.

  • ProSight DPS: Managed Cloud Backup
    ProSight Data Protection Services from Progent provide small and mid-sized organizations a low cost and fully managed service for reliable backup/disaster recovery. Available at a fixed monthly cost, ProSight Data Protection Services automates your backup activities and allows fast restoration of critical files, apps and VMs that have become lost or corrupted due to hardware failures, software glitches, disasters, human mistakes, or malicious attacks such as ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware images/. Critical data can be protected on the cloud, to an on-promises storage device, or mirrored to both. Progent's cloud backup consultants can deliver world-class support to set up ProSight DPS to be compliant with government and industry regulatory requirements such as HIPAA, FINRA, and PCI and, when necessary, can assist you to recover your critical information. Find out more about ProSight Data Protection Services Managed Backup.

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is a network infrastructure management service that makes it easy and affordable for small and mid-sized organizations to diagram, monitor, enhance and troubleshoot their networking appliances such as switches, firewalls, and wireless controllers plus servers, client computers and other networked devices. Using state-of-the-art RMM technology, ProSight WAN Watch makes sure that network diagrams are kept updated, copies and displays the configuration information of almost all devices on your network, tracks performance, and sends notices when problems are detected. By automating complex management and troubleshooting processes, WAN Watch can knock hours off common tasks such as network mapping, expanding your network, locating devices that require important updates, or resolving performance bottlenecks. Learn more details about ProSight WAN Watch network infrastructure management consulting.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
    ProSight Email Guard is Progent's email security platform that uses the technology of top data security vendors to deliver web-based management and world-class security for your email traffic. The hybrid structure of Email Guard managed service combines a Cloud Protection Layer with an on-premises security gateway appliance to provide complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based malware. The cloud filter acts as a preliminary barricade and keeps the vast majority of unwanted email from reaching your network firewall. This decreases your exposure to external threats and saves network bandwidth and storage. ProSight Email Guard's onsite gateway appliance provides a deeper layer of analysis for incoming email. For outgoing email, the local security gateway offers AV and anti-spam protection, DLP, and encryption. The on-premises security gateway can also help Microsoft Exchange Server to track and safeguard internal email that stays within your corporate firewall. Learn more about Progent's Email Guard spam filtering, virus blocking, content filtering and data leakage prevention.

  • ProSight LAN Watch: Server and Desktop Monitoring and Management
    ProSight LAN Watch is Progent’s server and desktop monitoring managed service that incorporates state-of-the-art remote monitoring and management techniques to keep your network running efficiently by tracking the state of critical computers that power your business network. When ProSight LAN Watch detects an issue, an alert is transmitted immediately to your designated IT staff and your assigned Progent consultant so that all looming problems can be addressed before they can impact productivity Learn more details about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small business can have its key servers and applications hosted in a secure fault tolerant data center on a high-performance virtual host set up and managed by Progent's network support experts. Under Progent's ProSight Virtual Hosting model, the customer owns the data, the operating system platforms, and the apps. Since the system is virtualized, it can be moved immediately to a different hosting solution without requiring a time-consuming and difficult configuration procedure. With ProSight Virtual Hosting, your business is not locked into one hosting provider. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to capture, update, find and safeguard information about your network infrastructure, processes, applications, and services. You can quickly locate passwords or IP addresses and be alerted automatically about impending expirations of SSLs or domains. By cleaning up and organizing your IT infrastructure documentation, you can save up to half of time wasted trying to find vital information about your IT network. ProSight IT Asset Management includes a centralized location for storing and collaborating on all documents required for managing your business network such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers advanced automation for collecting and associating IT data. Whether you’re making enhancements, doing maintenance, or responding to an emergency, ProSight IT Asset Management gets you the information you require as soon as you need it. Learn more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and affordable alternative for small and mid-size organizations to get an unbiased assessment of the overall health of their IT system. Powered by a selection of the top remote monitoring and management (RMM) tools available, and overseen by Progent's world-class team of IT professionals, ProSight Network Audits help you see how closely the configuration of your essential network assets adhere to industry best practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and deliver instant ROI such as a cleaner Active Directory environment. Both versions also include one year of state-of-the-art remote network monitoring and management. Advantages can include simpler network management, improved compliance with information security regulations, higher utilization of IT resources, quicker problem resolution, more reliable backup and recovery, and higher availability. Learn more information about ProSight Network Audits network infrastructure review.

Progent's ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report service is a low-cost service built around a brief phone discussion with a Progent backup/recovery consultant. The fact-finding interview is intended to help evaluate your organization's ability either to block or recover rapidly after an attack by a ransomware strain such as Ryuk, WannaCry, NotPetya, or Locky. Progent will consult with you personally to gather information about your current security profile and backup/recovery platform, and Progent will then produce a custom Basic Security and Best Practices Report describing how you can apply best practices to deploy a cost-effective AV and backup system that meets your company's requirements. For more information, refer to Progent's ProSight Ransomware Preparedness Report.

Unique Benefits of Working with Progent
As a Microsoft-certified Partner and a Microsoft Small Business Specialist, Progent is an acknowledged leader in supporting the core system software and productivity applications used by most small and medium-size companies and local governments. As a Cisco-certified partner, Progent also can provide expertise for an increasingly complex collection of infrastructure technologies including PIX and ASA firewalls, routers and switches, voice-over-IP solutions, and wireless connectivity. In addition, Progent's CISSP-Certified security consultants, CISM-certified security professionals, CISA-qualified security audit specialists and GIAC-qualified information assurance professionals can provide a business-wide perspective on network security and can help with complex security programs like SIEM solutions to help companies meet business guidelines and statutory regulations for network data protection and incident reporting.

The scope and depth of Progent's engineering team bring a powerful array of advantages to companies wishing to maximize the productivity of their IT network within an affordable budget. These advantages include:

  • Best Practices
    Progent’s staff of Microsoft and Cisco Premier Certified experts average longer than ten years of hands-on professional background, in the trenches of network support, performing a wide range of technical projects for a large array of businesses. Every Progent consultant shares a proven set of personal best practices which are incorporated into shared best practices standards that Progent instills in its support personnel. This means that you get not just expert IT skills, but also a consultant with proven approaches for resolving actual IT problems rapidly. Read additional information concerning Progent's best practices for network consulting.

  • Granular Pricing Structure
    Progent's pricing policy is to bill for online service and in-person visits by the minute. As a result, you are charged only for delivered support. Progent does not demand a more expensive rate for off-hours or priority service, and Progent does not charge for travel except for emergency calls where on-site work is less than 4 hours. In addition, Progent applies no service activation charge and requires no retainer for support services delivered during normal business hours. Many support organizations demand large minimum payments or bill in increments of fifteen minutes or more. Progent's small billing granularity avoids big bills for fast solutions. An additional benefit of granular invoicing is that you are less tempted to permit minor problems to fester until they grow into big problems. Learn more details concerning Progent's value pricing for IT outsourcing.

  • Full Reporting of IT Services
    Progent has developed a comprehensive service reporting system that stores and formats complete documentation for all delivered support activities. Unlike some freelance consultants or small service firms who offer scant documentation or specifics of services done, each service delivered by Progent is tracked by comprehensive documentation. Each Progent staff member has use of the service documentation sent by every consultant to every client. The practice of detailing and archiving support records allows more effective support and avoids a variety of common misfortunes such as when a service client is effectively held captive to a consultant who won’t let go of the keys to the kingdom. Learn more details about Progent's documentation of IT outsourcing services.

  • Knowledge Transfer
    Progent is committed to information transfer from Progent's support experts to customers. By teaching clients to handle technical issues that are within their comfort zone, Progent is able to focus on delivering high-value services where Progent has few competitors. Small businesses who work with independent service providers or who maintain internal support personnel gain when Progent passes on information about new technology and tested methodologies to make their IT environments more reliable, secure, and productive. Learn more details concerning Progent's knowledge transfer services.

Contact Progent
In case your Moreno Valley, California business needs to contact Progent for IT outsourcing, consulting, or technical support, phone 800-993-9400 or visit Contact Progent.

Immediate Online Network Support
For fast online assistance, you can contact Progent's Help Desk Call Center toll-free at 1-866-PROGENT (866-776-4368).



An index of content::

  • 24 Hour Microsoft Consultants Careers Contract Network Consultants
  • 24 Hour Server Troubleshoot Expert Microsoft Desktop 24/7/365 Computer Consultancy Company Microsoft and Apple Mac Desktop
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    Emergency Troubleshooting Red Hat Linux

    Progent's Linux consulting services offer small companies and developers help with managing and supporting Linux systems that run with Microsoft-powered networks. Progent offers your business access to Linux consultants, consulting professionals premier by Microsoft and Cisco, and security experts with CISA and CISSP certification. This wide array of experience offers you an easy one-stop source to show you how to create and manage a protected and reliable cross-platform connectivity and communications infrastructure that allows Linux and Microsoft coexistence by integrating Windows with leading Linux variations such as RedHat, SUSE Linux, CentOS, Ubuntu, PCLinuxOS, fedora Linux, Gentoo Linux, Mandrake, Debian-GNU, and Slackware Linux.

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    • Consulting Services Excel 2003
    Excel and SQL Server Consultant Services

    Progent's Microsoft-certified Office Excel and Office 365 Excel application consultants can provide a broad range of remote services to assist your organization to plan, develop, pilot test, install, administer, and troubleshoot applications powered by any release of Microsoft Excel, including Excel 2016 and Microsoft Office 365 Excel. Progent can help your business to migrate your legacy Excel solutions to the newest versions of Excel, integrate Excel with iOS-based iPhones and iPads and Android phones and tablets, and resolve compatibility issues between various versions of Excel. Progent offers as-needed support to organizations who need a quick fix to a specific problem related to Office Excel and Progent also offers full project management support for migrating or creating mission-critical application software built on Excel. Progent's affordable webinar training classes for Excel can be custom tailored to meet the special requirements of individual users or groups.

  • 24/7/365 Virtual Service Desk Professional 24x7x365 Shared Call Center IT Consultants
  • 24x7 Windows 8 Specialist Microsoft and Cisco Certified Microsoft Windows 8.1 Engineer

    • At Home Employees Video Conferencing Online Help
    Work at Home Conferencing Remote Technical Support

    Progent can help small and mid-size businesses to set up and debug conferencing platforms to enable their at-home employees to communicate efficiently with colleagues and clients.

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    • Server Virtualization Support and Integration
    Virtual Server Technology Engineers

    With virtual server technology, businesses are able to run multiple virtual servers on a single physical server. Virtualization technology allows IT organizations to enjoy all the advantages of server segmentation, but without the costs associated with buying extra server equipment. Virtual servers are also the critical technology behind private clouds, which provide major benefits including reducing the costs of hardware, datacenter facilities, and administration while improving information protection, system availability, and disaster recovery. Other important server management technologies are network monitoring utilities, Windows Server Update Services, and remote system management hardware. Progent's professional server management experts can help you in all areas of server virtualization and administration to allow your business to contain costs and save time.

  • After Hours Juniper Junos BGT Firewall Configuration Juniper Junos BGT Auditor
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  • Altaro VM Backup Testing Network Consultants Altaro VM Backup Deduplication Remote Troubleshooting

    • Network Consultant At Home Workforce Collaboration
    24-Hour At Home Workers Collaboration Software Engineer

    Progent can help small and mid-size companies to deploy collaborative solutions to enable their remote workforce to engage in positive interaction with fellow workers and other stakeholders.

  • Apple iPhone Onsite Technical Support Online Support Services Apple Macintosh
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    • Network Engineer Microsoft Exchange 2016 Upgrade Planning
    24x7x365 Exchange Server 2016 Upgrade Planning Technology Consulting

    Progent can assist you in any and all phases of your upgrade to Exchange Server 2016 including planning high availability architecture for an on-premises, cloud-based or hybrid deployment; server and CAL licensing requirements for Exchange and Windows Server 2012 R2+; migrating mailboxes; Hyper-V virtualization strategy; determining mass storage capacity required for your virtual machines (VMs), mailbox databases and logs; setting up hardware load balancing (HLB) for high-availability CAS services; designing, setting up and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; preparing your firewall; creating SSL certs; providing client remediation with Office 2010 or greater or Microsoft Office 365; and configuring Outlook on the web.

  • BlackBerry BES Online Support BlackBerry BPS Consult

    • Microsoft and Mac Desktop Computer Consultancy Services
    Support Organizations Microsoft and Apple Mac Desktop

    Progent can deliver a wide array of economical remote and onsite consulting services to help you to deploy, manage, and debug desktops and handhelds based on Windows, macOS/OS X, iOS, Google Android, or Linux.

  • BlackBerry Synchronization IT Consulting MCSE Expert Certified BlackBerry Desktop Manager Consultancy
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  • CISSP Certified Cybersecurity Auditor Specialist CISSP Certified Security Architect Consultant Services
  • CRISC Certified Risk and Information Systems Control Consult CRISC Certified Risk and Information Systems Control Specialists

    • Outsourcing Internet Security and Acceleration Server
    Microsoft Proxy Server Consulting

    Progent’s Microsoft certified consultants offer small and midsize companies consulting services for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront TMG and Internet Security and Acceleration Servers include an advanced application-layer aware firewall that can protect your IT network from attack by outside and inside sources. Forefront Threat Management Gateway and ISA Server provide thorough inspection of Internet protocols such as Hypertext Transfer Protocol, which allows these security platforms to uncover many threats that can get by ordinary firewalls. The integrated firewall and VPN structure of Forefront TMG and ISA Server permit stateful filtering and inspection of all VPN traffic. ISA Servers are the centerpiece of Microsoft's system security strategy, and Progent's Microsoft-certified engineers and CISSP, CISA and CISM certified security professionals can help you enhance your network protection through expert planning and integration of Forefront TMG and Microsoft ISA Servers. Progent's Microsoft-certified consultants can assist your company to deploy Microsoft Forefront Threat Management Gateway 2010, maintain all versions of ISA Server, or migrate from ISA Server to Microsoft Forefront Threat Management Gateway.

  • Call Desk Sharing Support and Setup Virtual Service Desk Online Help
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    • Lync Server 2013 VoIP Specialist
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    Lync 2013, now called Skype for Business, allows businesses of all sizes to build a centrally managed and protected communications environment that supports a BYOD computing model with instant messaging (IM), real-time presence, audio/video and web meetings with app sharing, and both IP-based and PSTN telephony enabled for a wide range of desktop and handheld devices. Progent's Microsoft-certified Lync Server 2013 experts and system integrators can help you to assess the business benefits of Lync Server 2013, design an in-house, cloud-resident (via Microsoft Lync Online) or hybrid topology suitable for your present and future plans, implement Lync 2013 so as to speed up your return on investment, and provide custom webinar and onsite training to your IT team and end users. Progent offers expertise in key pieces of a Lync 2013 deployment that include Windows Server, SQL Server Express and Exchange Server, and Progent can assist you to integrate Lync Server 2013 with popular Microsoft Office and Office 365 applications including Outlook and PowerPoint.

  • Cisco Firepower URL Filtering Remote Technical Support Cisco ASA 5500-X with Firepower Integration Services

    • web application development Consulting
    Microsoft Access application programming Specialists

    Progent’s expert software programmers, relational database designers, and program managers can assist large businesses to carry out development programs for Microsoft Windows, Linux/UNIX, or Web applications. Progent's co-sourcing services include fast access to veteran project managers for advanced planning and program co-ordination or Progent can assist customers fill in expertise gaps by offering database architects and programmers skilled in building line-of-business applications powered by Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint Server consultants can help clients to integrate SharePoint with additional applications such as SQL Server and Excel to create data-driven intranets and portal sites. Progent also can provide expertise with multiple web development technologies and can help businesses to build, expand, repair, or migrate web-based applications to take advantage of the most current web technology.

  • Cisco SBCS Consultant Cisco CDP Consulting Services

    • SQL Server 2014 Disaster Recovery IT Consultants
    Support and Help SQL Server 2014 AlwaysOn Availability Groups

    Microsoft SQL Server 2014 incorporates significant improvements in key areas including performance, availability, security, and cloud integration. SQL Server 2014 is the first version of Microsoft SQL Server that includes in-memory capability that works transparently across all workloads including Online Transaction Processing, data warehousing (DWH), and data analytics. Progent's Microsoft-certified SQL Server 2014 consultants can provide cost-effective online and onsite consulting services that include planning, deployment, administration, troubleshooting, and application development services to enable businesses of any size to achieve fast return from their SQL Server 2014 deployment.

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    SQL 2008 Reporting Services Contract Development

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    Progent delivered a wireless integration environment that allowed a school to improve productivity and avoid the ongoing expense of a dedicated wireline connection. Progent proposed a Proxim Tsunami high-speed wireless bridge. The economical building-to-building Proxim bridge is intended for connecting separate locations up to 2.5 miles apart and can extend to even greater distances. This wireless solution offered improved bandwidth and reliability than simply amplifying the 802.11b wireless network, and because it utilizes the 5.8Ghz spectrum it offered immunity to outside interference.

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    • Remote Access Remote Consulting
    CCIE Certified Remote Access Professional

    Progent’s Cisco Security/VPN professionals and CCIE and CCNP certified experts can help your small or medium sized business integrate and support Cisco’s security and Virtual Private Network products such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network solutions include both remote connectivity and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN solutions are easy to manage and provide the flexibility to evolve with your changing business needs. Progent’s Cisco-Premier network consultants support Cisco’s comprehensive family of hardware and software targeted at eliminating data pilfering, virus and worm assaults, DDoS attacks, and other security risks to your network. Progent can show you how to integrate Cisco technology to achieve secure access, intrusion protection, and full Identity services based on Cisco ACS using RADIUS security and TACACS to create a centralized user access control framework for user certification, permissions, and accounting from an easy-to-use Web interface.

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    • Meraki Outdoor Wi-Fi AP Specialist
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    Progent's Cisco-Meraki Wi-Fi access point experts can help your organization to design, configure, manage and troubleshoot Cisco's Meraki-based Wi-Fi networks for deployments ranging from a small office to a campus or a nationwide enterprise. Progent can also help clients to incorporate other Cisco devices for centralized management.

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    Progent can assist you to configure Cisco Wi-Fi controllers to manage Wi-Fi networks of all sizes. Progent can assist you to administer and troubleshoot your current Cisco Wi-Fi environment or implement a smooth upgrade to Cisco's modern Wi-Fi controller technology.

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    Progent offers the expertise of a senior specialist with extensive hands-on experience configuring, managing, and upgrading telepresence systems from top-tier suppliers including Cisco/TANDBERG, Polycom, LifeSize, and Radvision. Progent can coordinate with your in-house network management group, your ISP, and your telepresence technology vendor to help your organization increase the strategic value of your telepresence ecosystem.

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    Progent's background delivering Microsoft .NET services and SQL Server help, and Progent's programming experience with Microsoft VBasic, XML, and other developer platforms enable Progent to design custom mission-critical programs and eCommerce solutions that operate transparently with Microsoft Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP/Great Plains management reporting services can help you design reports that allow you to track your business more effectively, turning uncooked information into valuable insights into your company and customers.

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    Microsoft supports seamless hybrid networks that integrate Office 365 Exchange Online and local Exchange deployments. This allows you to have specific Exchange mailboxes hosted on your corporate datacenter and other mailboxes hosted by Office 365. Progent's Microsoft-certified Exchange consultants can help you with any facet of planning, integrating and debugging your hybrid Exchange Online solution. Progent's Exchange specialists can provide occasional expertise to help you through challenging technical issues and also offer comprehensive project management outsourcing to make sure your hybrid Office 365 initiative is completed on schedule and within budget.

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    Engineers CRISC Certified Risk and Information Systems Control Analyst

    Progent offers the services of a CRISC-certified risk management expert to assist you to design and deploy an enterprise risk management strategy following leading practices identified by CRISC and crafted to match your organization's risk tolerance, business goals, and IT budget.

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    Progent can provide the support of certified engineers and seasoned database application developers, DBAs, project management experts, network infrastructure engineers, disaster recovery planning specialists, and data security consultants to assist you to evaluate the potential benefits of Microsoft SQL Server 2012 for your business, install pilot environments at your site or at Progent's test lab, design and execute out a smooth transition to SQL Server 2012 from previous versions of SQL Server or from legacy RDBMS platforms, and configure a cost-effective and secure network infrastructure that helps you realize the full business benefit of SQL Server 2012.

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    In conducting consulting projects for corporate clients, Progent uses a structured approach driven by defined milestones in order to meet financial, scheduling and technical targets while reducing productivity disruption. Progent's Enterprise Services Methodology utilizes industry project management standards based on the best practices described by the Microsoft MSF methodology which specifies requirements definition, design recommendations, test models, design tuning, and expert deployment. All facets are recorded to provide a comprehensive summary of technical services delivered and to help in downstream network maintenance.

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    Progent's Solaris family support services offer small and mid-size companies and developers assistance with managing and supporting Solaris environments that coexist with Microsoft-based networks. Progent offers your business access to Solaris experts, consulting professionals premier by Microsoft and Cisco, and security experts with CISA credentials. This wide array of experience offers you a convenient one-stop consulting firm to help you build and manage a secure and reliable cross-platform connectivity and communications environment that supports Solaris and Microsoft interoperability by integrating Microsoft Windows with major versions of UNIX including Apple Mac OS X, Sun Solaris, AIX UNIX from IBM, HP-UX, BSD, SCO, and Silicon Graphics IRIX (SGI/IRIX or major Linux variations such as RedHat Linux, SUSE Linux, CentOS, Ubuntu, PCLOS, fedora, Gentoo, Mandriva Linux, Debian GNU/Linux, and Slackware.

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    Progent's Microsoft-certified Internet Security and Acceleration Server consulting experts have broad experience developing Microsoft-based security designs for IT networks with multiple sites, remote workers, and line-of-business web-based applications. A Progent ISA 2004 Firewall consultant can help your small or mid-size company plan and implement an installation of ISA Server 2004 that meets your IT protection requirements without limiting your network.

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    Progent provides customers the services of engineers who have earned some of the computer industry's most prized certifications. Progent thinks that customers have the right to know that their IT service consultants have formal testing plus extensive real-world backgrounds so that Progent's clients can engage Progent's service with confidence. In many cases, vendor certifications like the Cisco Certified Internetwork Experts brings priority for substantially better vendor help than is offered to non-certified consultants, enabling Progent to deliver customers a higher class of IT service. In other cases, major credentials such as CISSP or ISSEP for IT security can aid corporate customers to demonstrate compliance with regulatory demands by using the assistance of accredited industry experts.

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    • Dynamics GP Great Plains Software Online Consulting
    Dynamics GP On-site Support

    Dynamics GP can help you grow and manage your business more efficiently by delivering easy access to strategic information and a rapid return on investment. Microsoft Dynamics GP/Great Plains confers important productivity benefits such as its ability to extend the presence of your organization, manage your accounting, computerize financial operations, standardize processes throughout your company, improve inventory control, enhance order accuracy, expand revenue and minimize lead-time, and maximize cash flow. Progent can help you set up and manage a reliable, secure server and communications foundation to support Great Plains, and can offer experienced Dynamics GP support professionals to make sure you reap the full benefits of your Dynamics GP software.

  • SQL Server 2016 Stretch Database Technical Consultant Microsoft Certified SQL Server 2016 Azure Backup Configuration
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  • SharePoint Workspace 2010 Support and Help 24x7 Technical Support SharePoint Excel Services
  • Small Office Onsite Computer Services Small Office Network Consulting
  • SonicWall VPN Security Contractors SonicWall TZ Firewall Intrusion Detection
  • Specialist iPad and MobileMe Online Support Services OS X Architecture
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  • Support Exchange 2013 Upgrade Exchange 2013 Management Online Troubleshooting

    • Microsoft Office XP Information Technology Outsourcing Company
    Information Technology Consultant Microsoft

    Progent’s IT outsourcing services for small companies include planning Windows XP, Microsoft .NET Server, and BackOffice systems, managing migrations Microsoft Windows XP, Windows Server 2003, Active Directory, and Exchange 2003 Server, Help Desk services, online and on-premises troubleshooting, resolving chronic IT issues, and producing a company-wide security strategy. Progent can show you how to enhance system reliability and throughput via zero-downtime technologies, resilient network topology, and proactive server monitoring. Progent also offers special project help for large-scale migrations and can help with requirements assessment, product inventory, BOM development, vendor qualification, purchasing logistics, and full documentation. Progent’s computer outsourcing help also features education for office productivity software such as Office XP.

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    • Urgent Microsoft VBA for Mac Configuration
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    Microsoft Mac Office allows Apple Macintosh users to receive the benefits of the world's most popular office productivity programs. Progent's Apple-certified Mac consultants can help you configure Microsoft Office for Macintosh on a multi-vendor network combining Apple OS X and Windows-powered platforms so that Macintosh users can access the new features in Word, Excel, PowerPoint and Entourage in order to share information and network resources with co-workers who use Windows. Progent's engineers have experience with both Apple Macintosh and Windows platforms and can provide service for environments that combine Apple Macintosh with Microsoft Windows systems with complete resource sharing, or networks which carefully restrict collaboration between Mac and Windows systems.

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    • CRM Online Troubleshooting
    MS CRM Network Consultants

    Microsoft CRM helps small companies nurture positive client relationships. Integrated Sales and Customer Service modules enable in-house staff to share information to help promote sales success and deliver consistent, efficient customer service. Progent can configure the optimal network infrastructure, including local and offsite wireless access, to support Microsoft CRM, and Progent's Experts Team can supply your small business with a certified MS CRM consultant who can show you how to integrate Microsoft Dynamics CRM with your sales or customer service databases.

  • Systems Management Server Consultant Services Microsoft Certified Partner SMS Server 2003 Upgrade Online Troubleshooting
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    • Microsoft ISA 2004 Server Support Services
    ISA 2004 Standard Edition Server Remote Troubleshooting

    Progent's Microsoft-certified Internet Security and Acceleration Server consultants have broad experience developing Microsoft-based security solutions for information systems with multiple sites, mobile workers, and mission-critical eCommerce applications. A Progent ISA Server engineer can help your small company plan and deploy an installation of ISA Server 2004 that supports your information security requirements without restricting your network.

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    ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to capture, update, retrieve and safeguard information about your IT infrastructure, processes, business apps, and services. You can instantly find passwords or IP addresses and be warned about upcoming expirations of SSLs ,domains or warranties. By updating and organizing your network documentation, you can save up to half of the time thrown away searching for vital information about your network. ProSight IT Asset Management features a centralized repository for storing and collaborating on all documents required for managing your business network like recommended procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for collecting and relating IT data. Whether you’re planning enhancements, doing maintenance, or responding to a crisis, ProSight IT Asset Management delivers the information you need as soon as you need it.

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    • MetaFrame Technology Consulting
    Consultants Citrix Virtual Windows Applications

    Progent's Citrix-certified consultants can assist your business to design, deploy, manage, and troubleshoot a virtual Windows application delivery system built on Citrix XenApp. Progent's Cisco CCIE network consultants can help you enhance your network for delivering server-side and client-side applications, and Progent's remote datacenter support experts can help your organization to manage and support an off-site datacenter that features high availability, enhanced protection, and fast recovery.

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    • Integration Companies MS SQL Server
    Microsoft SQL Server Remote Support

    SQL Server 2000 is a rich, web-aware database and data analysis package that enables the rapid creation of cutting-edge high-end programs that can provide your company a significant competitive advantage. SQL Server features core support for XML and the capability to query across the Internet and beyond the firewall. The knowledge and experience of Progent's Microsoft-certified SQL Server 2000 consultants, with an average of more than over 10 years of background supporting Microsoft integration, ensures you success in planning, deploying and managing Microsoft SQL Server applications that are well connected with other applications based on Microsoft's .NET environment.

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  • Windows 2003 Server Support Services Windows 2003 Configuration
  • Windows 2008 Active Directory Technical Consultant Consult Microsoft Active Directory
  • Windows Server 2012R2 Remote Support Windows Server 2012 R2 Active Directory Professional
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  • Windows Server 2016 Hybrid Solutions Configuration Setup and Support Windows Server 2016 Hybrid Solutions
  • Work from Cisco Engineers Full-Time Job 24x7 Home Based Microsoft Consultants Subcontractor Job
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