Moreno Valley, CA Online Support from World-class Network Service Experts
Progent's computer tech support services can provide your Moreno Valley, CA business budget-friendly and dependable support from Microsoft and Cisco certified network experts. By providing IT support service when you require it, offering specialized expertise for critical applications, delivering unique services such as 24x7 server monitoring, and charging only for services you receive, Progent gives your Moreno Valley, California business an economical solution for maximizing the business value of small office networks. If you have an on-premises datacenter, connect to cloud resources, or have a hybrid cloud-and-local network, Progent is the smart choice for businesses to create and manage a reliable and safe IT network and to have fast access to the experienced consulting usually available only to corporations who are able to support a sizeable in-house IT group.

For mid-size and large businesses, Progent offers co-sourcing services to add to the technical skills of your internal IT service staff. Co-sourcing can cut costs and help meet schedules for major IT initiatives like application design and development, disaster recovery planning and testing, security audits, merging datacenters, or software migrations and upgrades.

Progent can also offer access to certified consultants to help your business to design and implement a sensible cloud computing strategy.

Main Technologies Supported by Progent for Office Networks in Moreno Valley, California
Progent's nationwide team of world-class consultants offers help for all facets of information systems used by businesses of all sizes. Areas served by Progent in Moreno Valley include:

Service Delivery Options Available for Moreno Valley, California Companies
Progent has a variety of alternatives for providing small companies and local governments with affordable computer services for troubleshooting, system architecture, hosting services, and network management. Progent's paradigm for delivering computer support services is based on the Help Desk Call Center structure common to larger IT groups. Progent's Contact Center Support Mechanism promotes fast response, thorough service records, reliable follow-through, and strict cost monitoring for a range of network service delivery modes that include remote troubleshooting, onsite support, high-end consulting, plus server hosting.

  • Remote Support
    Progent’s Technical Response Center provides urgent and scheduled remote service for Microsoft Windows, Linux, Apple, and Cisco-based environments in the United States and worldwide. Progent's certified support professionals can assist clients to analyze and repair hardware and software issues without the expense or delay of travel for onsite support visits. The background of Progent's network engineers makes it possible to resolve the majority of IT issues quickly. For complex issues, Progent's breadth of expertise makes it possible to escalate support calls to advanced specialists. Progent offers a streamlined, web-based signup process for new clients to accommodate urgent network problems and Progent charges per minute with no startup charges or minimums, so you are invoiced only for the help you receive. Experts you can access remotely include Cisco-certified CCIEs, Microsoft-Certified MCSEs, and CISM-certified security professionals. Learn more information about Progent's online network troubleshooting services.

  • Onsite Service
    Progent provides on-site computer support for signed-up customers in major metropolitan areas in the U.S. Progent's on-site service technicians can work in tandem with Progent's remote service experts to deliver small and midsize companies the optimal solution: onsite support technicians when you need them plus the on-line expertise of Progent's worldwide staff of IT engineers, security specialists, and business application developers. The wait time for in-person support calls is usually less than one business day. Progent requires no start-up or retainer charge for becoming a Progent customer for onsite support. Learn more details about how to register for Progent's in-person network support.

  • Help Desk
    Progent's Help Desk Call Center Outsourcing Services are intended for all businesses and local governments who need fast and reliable support from a professional Help Desk with efficient phone support, remote repair tools, and sufficient technical depth for full escalation. Since small and midsize companies usually have tight information technology budgets and can spare scant management bandwidth for handling IT support, Progent's Helpdesk Services could be the most efficient option to make sure that business computer networks are always productive. Read more details about Progent's Help Desk services.

  • IT Consulting Expertise
    Progent provides small companies affordable availability of enterprise-class consultants who can deliver help with vital products and technologies including
  • Windows Server 2019 migration services, Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Microsoft Windows Server expertise, Cisco network architecture, company-wide network security consulting, non-stop it system design, virtual server solutions, plus integration, programming and support for small business software such as financials, operations, business analytics, sales automation, and office productivity software. Progent can help with one-shot projects such as office relocations and major software migrations, extended initiatives such as management information software programming and customization, database application development and DBA services, and web design, continuing services such as Microsoft System Center 2012 Operations Manager (SCOM 2012) support and Operations Manager 2016 consulting services for network health monitoring and network management, or urgent response such as data restoration and virus removal.

  • Application Server Hosting
    Progent can host mission-critical applications like Exchange and Microsoft SQL in order to provide small and midsize companies with higher levels of reliability, protection, and performance than is feasible with the type of internal data center that is achievable for the majority of small businesses. Since Progent utilizes the same facilities that support the gear of many of the world's largest IT companies, Progent can save you the cost of creating and maintaining the systems needed for world-class cooling, electrical failover, and uninterruptible Internet connectivity. For hosted application servers, Progent can also ensure that upgrades and service packs remain current, protection and efficiency is continually tracked, and systems are regularly backed up and ready for complete and prompt restoration. Learn additional information about Progent's hosting services for Exchange and other critical applications.

  • Private Cloud Hosting Services
    Progent's Private Cloud hosting service provides comprehensive hosting services for all of a small organization's servers in a setting that not only delivers the top level of availability and extensibility but that is also convenient for clients to transfer to another support provider or to move in-house whenever your situation calls for it. Progent's Private Cloud hosting service is based on tested virtualization technologies that allow companies with multi-vendor networks to save dramatically on the expense of hardware, infrastructure support, and network management while getting world-class reliability and an unparalleled degree of vendor options. Unlike conventional Software as a Service hosting offerings, Progent's Private Cloud Hosting Service covers all server-based software in a single centrally administered package, can support the multi- OS and non- standardized environments common with smaller companies, and retains ownership of the software licenses in the customer's hands so that migrating to a new virtualized host is fast, reliable, and affordable. This avoids ending up a captive to a single hosting provider while still providing all the savings related to ASP and SaaS hosting alternatives.

  • Hybrid Cloud Migration Services
    Progent can provide advanced online consulting to help organizations of all sizes integrate their IT infrastructure with popular public clouds including Microsoft Azure and Amazon AWS. Progent can help you to design and manage hybrid environments that support Windows and Linux systems and applications in both cloud-only solutions or in hybrid network models that utilize on-premises resources as well as public clouds. To help you to integrate public clouds with networks, Progent can provide a variety of cloud migration services that include Office 365 Exchange Online integration with on-premises Exchange, Microsoft Azure design and integration services, Amazon Web Services cloud integration, and Amazon Web Marketing Service programming and debugging. Progent has more than 15 years of experience delivering high-level consulting services remotely, and Progent can make sure you successfully carry out your cloud migration initiatives quickly and within your budget.
Progent's Fixed-price Managed Services for Remote IT Management
Progent's affordable ProSight portfolio of outsourced network management services is designed to provide small and mid-size businesses with enterprise-class support and cutting-edge technology for all aspects of information assurance. ProSight managed services available from Progent include:
  • ProSight Active Security Monitoring: Next Generation Endpoint Protection and Ransomware Recovery
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection solution that incorporates next generation behavior machine learning technology to guard endpoints and physical and virtual servers against modern malware attacks like ransomware and email phishing, which easily escape legacy signature-matching anti-virus products. ProSight Active Security Monitoring protects local and cloud resources and offers a single platform to automate the entire malware attack progression including blocking, identification, mitigation, remediation, and forensics. Key capabilities include one-click rollback using Windows VSS and automatic network-wide immunization against newly discovered attacks. Learn more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection: Unified Endpoint Protection
    ProSight Enhanced Security Protection (ESP) managed services offer economical in-depth protection for physical servers and virtual machines, desktops, mobile devices, and Exchange email. ProSight ESP uses contextual security and advanced heuristics for continuously monitoring and responding to cyber assaults from all attack vectors. ProSight ESP delivers two-way firewall protection, intrusion alerts, endpoint management, and web filtering through cutting-edge tools packaged within a single agent accessible from a single control. Progent's data protection and virtualization experts can help your business to plan and implement a ProSight ESP deployment that addresses your company's specific needs and that allows you demonstrate compliance with government and industry information protection regulations. Progent will assist you specify and implement policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alerts that require urgent action. Progent's consultants can also help you to install and test a backup and disaster recovery solution like ProSight Data Protection Services (DPS) so you can recover quickly from a destructive cyber attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified endpoint security and Exchange filtering.

  • ProSight DPS: Managed Cloud Backup and Recovery
    ProSight Data Protection Services from Progent provide small and medium-sized businesses a low cost end-to-end service for reliable backup/disaster recovery. Available at a fixed monthly cost, ProSight DPS automates your backup processes and enables fast restoration of critical files, applications and VMs that have become unavailable or corrupted as a result of component failures, software bugs, disasters, human error, or malware attacks such as ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, applications, system images, plus Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to a local storage device, or mirrored to both. Progent's BDR consultants can provide world-class expertise to configure ProSight Data Protection Services to be compliant with regulatory requirements like HIPPA, FINRA, and PCI and, when necessary, can help you to restore your business-critical data. Read more about ProSight Data Protection Services Managed Cloud Backup.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is an infrastructure management service that makes it simple and affordable for smaller businesses to map out, track, optimize and troubleshoot their connectivity appliances such as switches, firewalls, and access points as well as servers, endpoints and other networked devices. Incorporating state-of-the-art RMM technology, ProSight WAN Watch ensures that network diagrams are always updated, captures and manages the configuration of virtually all devices on your network, tracks performance, and sends notices when problems are discovered. By automating complex management and troubleshooting processes, WAN Watch can cut hours off ordinary chores like making network diagrams, reconfiguring your network, locating appliances that need important software patches, or isolating performance issues. Learn more details about ProSight WAN Watch network infrastructure monitoring and management services.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Email Encryption
    ProSight Email Guard is Progent's email filtering and encryption solution that incorporates the services and infrastructure of top data security vendors to provide web-based management and world-class security for all your email traffic. The powerful structure of Email Guard managed service integrates cloud-based filtering with a local gateway device to provide advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne threats. ProSight Email Guard's Cloud Protection Layer acts as a preliminary barricade and blocks the vast majority of unwanted email from making it to your security perimeter. This reduces your vulnerability to inbound attacks and saves network bandwidth and storage. ProSight Email Guard's on-premises gateway device adds a further layer of analysis for incoming email. For outbound email, the local security gateway provides AV and anti-spam filtering, DLP, and email encryption. The onsite security gateway can also assist Exchange Server to track and protect internal email traffic that stays within your security perimeter. Find out more about Progent's Email Guard spam filtering, virus defense, email content filtering and data loss protection.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring
    ProSight LAN Watch is Progent’s server and desktop remote monitoring service that uses state-of-the-art remote monitoring and management techniques to keep your network operating efficiently by checking the state of critical computers that drive your information system. When ProSight LAN Watch uncovers an issue, an alarm is sent automatically to your designated IT management staff and your assigned Progent engineering consultant so that any looming problems can be addressed before they have a chance to disrupt productivity Find out more about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small organization can have its key servers and apps hosted in a protected Tier III data center on a fast virtual host configured and managed by Progent's network support professionals. With the ProSight Virtual Hosting model, the customer owns the data, the operating system platforms, and the apps. Since the environment is virtualized, it can be moved immediately to a different hosting environment without a lengthy and difficult reinstallation process. With ProSight Virtual Hosting, you are not tied a single hosting service. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, update, retrieve and safeguard information about your network infrastructure, procedures, applications, and services. You can instantly locate passwords or IP addresses and be alerted automatically about upcoming expirations of SSLs or domains. By updating and managing your IT infrastructure documentation, you can eliminate up to 50% of time thrown away trying to find vital information about your network. ProSight IT Asset Management includes a centralized location for holding and collaborating on all documents related to managing your business network such as standard operating procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for gathering and relating IT data. Whether you’re planning enhancements, doing regular maintenance, or responding to an emergency, ProSight IT Asset Management gets you the data you require as soon as you need it. Learn more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and affordable way for small and mid-size organizations to obtain an objective assessment of the health of their information system. Based on a selection of the leading remote monitoring and management platforms in the industry, and supervised by Progent's certified group of information technology experts, ProSight Network Audits show you how well the configuration of your essential infrastructure assets conform to industry best practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and deliver instant benefits like a more manageable Active Directory environment. Both also come with a year of advanced remote network monitoring and management. Benefits can include simpler network management, better compliance with government and industry security requirements, higher utilization of network assets, quicker troubleshooting, more dependable backup and recovery, and higher availability. Learn more about ProSight Network Audits IT infrastructure review.

Progent's ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report service is an affordable service built around a phone discussion with a Progent information assurance expert. The interview is designed to evaluate your organization's ability either to block or recover quickly after an attack by a ransomware strain such as Ryuk, WannaCry, MongoLock, or Hermes. Progent will consult with you directly to gather information about your current antivirus tools and backup/recovery platform, and Progent will then produce a custom Basic Security and Best Practices Report describing how you can apply industry best practices to create a cost-effective security and backup/recovery system that meets your company's needs. For more information, visit Progent's ProSight Ransomware Preparedness Report.

Why Progent Is the Smart Alternative for Moreno Valley, California Businesses
Progent's size, breadth and depth of information technology skill, and experience with corporate network support allow small and midsize businesses to sidestep the pitfalls related to excessive reliance on small service organizations or freelance consultants.

Working with Progent's Experts enables your small business to:

  • Avoid Over Dependence on Freelance Consultants
    For network services, small businesses often rely heavily on independent consultants. Although individual service providers have lower overhead than more substantial support firms and can typically charge apparently smaller fees, individuals are occasionally stretched to far to respond quickly to critical situations. If an independent engineer is occupied with another customer, ill, on travelling, or in training, the absence of replacement staff may force your business to go without assistance in case of an emergency. The more your company expands, system unavailability or problems with line-of-business programs become more expensive. The money you believed you were saving on an independent consultant can disappear quickly due to lost productivity. Also, when independent engineers encounter new technologies, the unavailability of a big consulting group to depend on for assistance forces them to train with the meter running while your company ends up with the costs for their ongoing training.

  • Gain Access to Experts in Advanced Network Solutions
    The majority of small service organizations or independent engineers who concentrate on small company IT support may excel at delivering routine fixes but don't have the background to deal cost-effectively with complex network environments that have a variety of platforms, multiple locations, VoIP systems, mobile workers, integrated financial and analytical applications, data-driven web sites, and custom business applications. Progent's background with worldwide enterprises and Progent's large team of specialists can be valuable to your business because enterprise networks are inherently complicated, integration problems require thorough understanding of in many technical disciplines, and reaching a high level of robustness, availability, and protection requires industry-proven best practices.

  • Build a Solid Basis for Seamless Growth
    Small businesses typically start with a network implemented on a tight budget. Lacking a strong architecture, a sequence of improvised repairs often get piled on top of a marginal structure. As a company evolves, reliability and scalability problems can undermine the productivity of the organization. Such networks need thorough evaluation, smart business planning, and in-depth expertise to upgrade to an IT environment that can act as the reliable foundation to meet current business requirements and ease downstream expansion.

  • Team with Solution Providers, Not Resellers
    Small businesses need direction and education to work through an ever more complicated array of IT alternatives available for enabling growth and enhancing productivity. They do not need an IT consultant or service organization that tries to promote a product. Progent avoids conflicts of interest by not selling any products. Progent offers services and expertise exclusively. This allows Progent to align consulting support services with the real interests of customers. Mixing IT support and product selling can result in a situation where the recommended solution is built around a preselected vendor rather than being based on the actual requirements of a client.

Get in Touch with Progent
In case your Moreno Valley, California business wants to get in touch with Progent for network outsourcing, consulting, or technical support services, phone 800-993-9400 or refer to Contact Progent.

Immediate Remote Technical Help
For fast remote support, you can contact Progent's Help Desk Call Center toll-free at 1-866-PROGENT (866-776-4368).



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Small to middle size businesses can now enjoy all the advantages of System Center Operations Manager 2007 and in addition have fast access to Progent’s Microsoft and Cisco Certified IT consulting professionals. With Progent's affordably priced network support packages, small businesses can select a basic Microsoft System Center Operations Manager-based co-sourcing package with server monitoring, reporting, Help Desk and online service or a complete 24x7 outsourcing package. Progent offers expertise in Operations Manager to provide small business information systems enterprise-class reliability, protection, and performance.

Expert Microsoft Certified XTML Integration Firm Designer for Web Site
Firepower Management Center Consultant Services ASA Firewalls Outsourcing
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Integration Services for Project Server 2010
Microsoft Project Server Scheduling Consultant Services

Progent's Microsoft-certified engineers can provide in-depth support in deploying, operating and troubleshooting any edition of Microsoft Project Server and can deliver a wide variety of cost-effective remote support services based on proven best practices to assist organizations of all sizes to get all the benefits of this powerful project management solution. Consulting support available from Progent include system planning, installation and migration, setting up safe collaboration among onsite and remote or mobile users, network optimization, and specialized online training.

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Design for Great Plains
Development Company for Accounting System

For custom program development, Progent can provide software design experts to write line-of-business software in areas such as eCommerce, web site design, Microsoft Dynamics products such as Great Plains Software accounting system, and custom management reports produced by Crystal Reports, Access Report, or FRx Reports. Progent’s consultants can use Microsoft IIS to create company-specific eCommerce solutions based on Microsoft ASP.NET. Also, Progent can provide expertise in a wide range of custom software development environments including SQL Server and Delphi. For custom e-Commerce software, Progent also can provide expertise in custom Access, custom Microsoft Visual Basic, custom Excel, and any other specialized programming powered by any Microsoft development platform.

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Information Technology Consulting for ISA 2004 Firewall
ISA 2004 Firewall Troubleshooting

Progent's Microsoft-certified Internet Security and Acceleration Server consulting experts have broad backgrounds developing Microsoft-based security designs for information systems with multiple locations, mobile users, and mission-critical web-based applications. A Progent ISA 2004 Firewall consultant can help your small company plan and implement an installation of ISA Server 2004 that supports your IT protection requirements without limiting your productivity.

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Exchange 2003 Server Upgrade Consultant
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Progent's Microsoft certified support team can help you define and implement an efficient in-place Microsoft Exchange 2003 upgrade strategy that avoids network downtime, reduces ongoing service requirements, and makes your Microsoft Exchange 2003 Server easy to administer. For complicated multiple server or multi-location migrations, Progent has the experience to finish your move rapidly and economically. Progent's Exchange Server 2003 help, troubleshooting, and design offerings include expertise with the integration of outside vendor add-ons to Exchange 2003 Server that are in keeping with your business goals.

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Cisco SIP phones Computer Consulting
Cisco VoIP Phones and CallManager Consulting Services

Progent's Cisco CCIE-certified networking consultants can provide advanced support services for Cisco Unified Communications Manager (formerly CallManager). Progent can assist you to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server high availability solutions.

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IT Services for Hyper-V 3.0 Server
Microsoft Hyper-V 3.0 Server Consolidation IT Consulting

Microsoft Windows Server 2012 R2 Hyper-V improves virtualization in key areas including secure multitenancy, agile network infrastructure, cloud readiness, scalability and performance, and fault tolerance. Progent's Microsoft-certified consulting experts can help your business to take advantage of Windows Server 2012 R2 Hyper-V to install and manage virtual servers to reduce network costs and enhance productivity.

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Virtual Machine Hosting Specialist
Services for Private Cloud Virtual Datacenter Hosting

Progent's ProSight Virtual hosting services offer small companies a range of advantages such as lower capital expenditures, savings on operational expense, better management focus, enterprise-class security, enhanced fault tolerance, and business continuity.

MS Dynamics NAV ERP Technology Consulting Services Contract Development for Microsoft Dynamics NAV ERP
Microsoft Azure cloud integration Programming Companies Cisco and Microsoft Certified Expert Consulting
Remote Support Services for Automated Server Inventory
ProSight Remote Desktop Monitoring Network Engineer

ProSight LAN Watch is Progent’s server and endpoint remote monitoring service that incorporates state-of-the-art remote monitoring and management techniques to help keep your IT system operating at peak levels by checking the state of vital devices that power your network environment. When ProSight LAN Watch detects a problem, an alert is transmitted automatically to your designated IT personnel and your assigned Progent engineering consultant so all potential issues can be addressed before they can impact your business.

Microsoft Certified Expert 64-bit Migration Consulting 64-bit Processing Consultancy
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SQL Server Analysis Services IT Consultants
SQL Server 2016 AlwaysOn Availability Groups Computer Consulting

Microsoft SQL Server 2016 introduces major enhancements in speed, scale, security, uptime, mobile computing support, plus integrated analytics and reporting. Innovations include PolyBase for processing structured and unstructured files simultaneously for data warehousing, R language support, Always Encrypted mode, Mobile Report Publisher, and seamless management of local and cloud-based resources. Progent's Microsoft-certified consulting team can provide remote and onsite expertise to help organizations of all sizes to deploy, manage or debug any version of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with all core Microsoft products including Windows Server and Hyper-V, Exchange Server 2016, SharePoint Server, Microsoft Dynamics CRM and GP, Lync or Skype for Business, and System Center Operations Manager (SCOM).

Microsoft Exchange 2003 Support and Setup Consultant Services
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Microsoft SQL Server Consultants
Microsoft SQL Server Remote Technical Support

Microsoft SQL Server 2005 offers powerful, familiar tools to IT professionals as well as to information workers, lessening the difficulty of designing, integrating, administering, and accessing enterprise information and analytical programs in environments ranging from handheld devices to corporate data networks. The sophistication and integration demands of Microsoft SQL Server 2005 require an IT consulting firm with hands-on expertise and wide knowledge in planning and deploying data-driven, end-to-end business technology solutions. The expertise of Progent's Microsoft-certified technical team, with an average of more than 10 years of professional work involving Microsoft technology, assures you success in designing, configuring and supporting Microsoft SQL Server 2005 applications that are well integrated with the Microsoft .NET environment.

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MSSQL Help and Support
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SQL Server 2000 is a rich, web-aware database and data analysis package that enables the rapid creation of cutting-edge enterprise-class applications that can provide your business a critical competitive advantage. SQL Server provides built-in support for XML and the ability to communicate across the Internet and outside the firewall. The experience of Progent's certified SQL Server 2000 engineers, averaging more than over 10 years of background helping with Microsoft integration, assures you success in planning, deploying and administering Microsoft SQL Server applications that are well integrated with other applications based on Microsoft's .NET environment.

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On-site Support for Microsoft Proxy Server
ISA Server Online Help

Progent's certified ISA Server 2004 consultants have extensive backgrounds with Internet Security and Acceleration Server configuring Microsoft ISA Server-based security solutions for information systems with many sites, remote workers, and mission-critical web applications. Progent's Microsoft Firewall experts can assist your small business in designing and implementing an installation of ISA 2000 Server or ISA 2004 Server that supports your information security needs without overly restricting your IT system accessibility. Progent's consultants can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or any later editions of Internet Security and Acceleration Server.

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SMS Upgrade Network Consultants
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Progent’s Microsoft certified experts offer small and medium size businesses enterprise-grade consulting services for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's standard tool for change and configuration management. SMS 2003, a component of Microsoft System Center 200, allows you to deliver important software quickly and automatically to specified workers, reduce software expense and stay compliant by understanding patterns of usage, improve Windows security by improving your awareness of vulnerability and by installing critical updates, manage your external workforce through industry standards independent of connection or geography, and lower operational costs by efficiently exploiting the management capabilities incorporated into Windows. Progent’s SMS consulting professionals can help you use SMS economically for automated software and application installation, security patch control, and asset tracking management including software and hardware inventory.

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Remote Monitoring and Reporting Network Engineer
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Remote 24x7 monitoring, automated alerts, and actionable analytical reporting are vital to maintaining the health of your network and eliminating preventable and costly disruptions. Remote Monitoring and Management (RMM) technology has advanced so far that businesses of all sizes can afford a degree of network stability that was once reserved for large enterprises. Progent offers a variety Remote Monitoring and Management (RMM) solutions delivered as economical service packages designed to help you to detect and fix a an array of IT network problems before they get big enough to impact your business.

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Microsoft Expert Office Word 2010 Professionals

Progent's Office Word and Office 365 Word experts offer a broad range of affordable online consulting services to assist you to maintain your legacy Microsoft Word solution or assist you to migrate to a current release of Microsoft Office Word. Support offered by Progent's experts include VBA software development, identifying and fixing compatibility issues between various versions of Word, interfacing Office Word with other Microsoft Office applications like Office Excel and Microsoft Outlook or with third-party platforms and plug-ins,infrastructure optimization for dependable. reliable cloud access, security support, smart phone and tablet integration, and remote training classes tailored for individuals or groups.

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Progent's Microsoft certified consultants can assist you to pilot Windows 7 to confirm application and driver compatibility and to determine its speed and stability operating in your environment. Progent's consultants can also show you how to evaluate the likely business advantages of moving to Microsoft Windows 7. If you decide that Microsoft Windows 7 fits your business strategy, Progent can assist you to plan and carry out a smooth deployment of Windows 7 from a previous version of Windows.

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Windows and Linux Support Outsourcing

If your company network mixes Linux technology with Microsoft Windows, Progent can assist you to incorporate your servers into a cohesive environment that allows all your OS platforms to coexist for simple management, seamless dataflow, high availability, enhanced performance, and strong protection. Progent's Linux and Microsoft Windows integration support services include IT infrastructure configuration and service, consulting for Microsoft Windows services for UNIX (SFU), online network monitoring and administration, remote technical help and repair, on-site technical support, and Contact Center support.

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Progent's disaster recovery support and business continuity engineers can help you create a disaster recovery strategy in case of an IT system catastrophe. Progent can show you how to develop a complete disaster recovery plan that incorporates scheduled disaster recovery evaluations and testing. Progent's Microsoft and Cisco-authorized professionals can also show you how to build an affordable, high-availability system architecture that addresses reliability issues covering a broad range of infrastructure technologies and processes.

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Dynamics GP Customization Consulting Services
Dynamics GP Modifier Specialist

Progent's background providing Microsoft .NET services and Microsoft SQL Server consulting, and Progent's application development experience with VBasic, XML, and other developer platforms enable Progent to design specialized line-of-business programs and eCommerce solutions that integrate transparently with Microsoft Dynamics GP Software. Progent's Dynamics GP reporting consultants can show you how to design reports that let you track your business more effectively, transforming uncooked information into useful understanding of your company and customers.

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Citrix Virtualization Consultancy
Citrix Virtual Server Consulting Services

Citrix has developed a comprehensive line of platforms that deliver enterprise-level manageability, scalability, and performance for server virtualization and for server-based distribution of Windows desktops and Windows applications. For delivering virtualized Windows desktops and applications, Citrix has developed XenDesktop and XenApp. For making and managing virtual servers, Citrix has developed Citrix XenServer and Citrix Essentials. Progent's Citrix-certified engineers can assist you to assess the strategic advantages of Citrix technology and help you design, validate, deploy, optimize, and support Citrix solutions.

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64-bit Processing Professional
64-bit Processing Professionals

Progent’s Microsoft-premier consultants can assist you to update your desktops from 32 to 64 bits. Progent can help you to understand the costs and advantages of moving to 64-bit PC desktop computing, design an affordable migration process that minimizes business disruptions, and offer inexpensive, expert online help to aid your company to configure 64-bit desktop operating systems and application software on your existing computers.

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Internal Security Scan Consultant Services
Network Security Scan Professional

Progent offers two low-cost service packages intended to enable small businesses to receive an independent security evaluation from a certified security engineer. With Progent's External Network Security Inventory Scan, a security engineer runs a comprehensive examination of your IT infrastructure from outside your firewall to uncover potential weaknesses in the security profile you present to the public. With Progent's Internal Network Security Inventory Scan, an engineer executes a network scan from an authorized machine inside your firewall to assess vulnerabilities to internal attacks. The two security inventory packages are set up and run from a secured remote site.

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Consulting Services for Microsoft Operations Manager
Microsoft Operations Manager 2000 Online Consulting

Small to mid-sized businesses can now enjoy all the benefits of Operations Manager 2007 and in addition have fast access to Progent’s Microsoft and Cisco Premier network support experts. With Progent's affordably priced IT support packages, small organizations can select a basic Microsoft System Center Operations Manager-based co-sourcing package with server monitoring, reporting, Help Desk and online service or a comprehensive round-the-clock outsourcing package. Progent offers expertise in System Center Operations Manager 2007 to offer small company information systems world-class reliability, security, and productivity.

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MOM 2007 Online Technical Support
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Remote 24x7 network monitoring, proactive alerts, and actionable reports are crucial to preserving the proper operation of your network and avoiding unnecessary and costly downtime. Remote Monitoring and Management solutions have advanced to the point that companies of any size can afford a degree of network stability that was once reserved for enterprises. Progent offers a variety Remote Monitoring and Management (RMM) options delivered as low-cost services created to assist you to detect and fix a an array of IT network problems before they get big enough to hurt productivity.

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Windows 2003 Server Technology Consulting Services
Windows 2003 Server Technical Support

The experience of Progent's certified Windows Server consulting team, with an average of more than 10 years of support in Microsoft integration, ensures you success in identifying the edition and set up of Windows 2003 Server that matches most closely with your business strategy. Progent can also help you with designing, installing, managing and supporting powerful IT solutions based on Microsoft Windows Server 2003, and can streamline your migration from Windows 2000 or Microsoft Windows NT.

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ProSight IT documentation management Consult

ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to create, update, find and safeguard information about your network infrastructure, procedures, business apps, and services. You can quickly find passwords or serial numbers and be warned automatically about impending expirations of SSL certificates or warranties. By updating and managing your IT documentation, you can eliminate as much as 50% of time wasted looking for critical information about your IT network. ProSight IT Asset Management includes a common repository for storing and sharing all documents related to managing your network infrastructure such as recommended procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for collecting and relating IT data. Whether you’re planning enhancements, doing maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the knowledge you need as soon as you need it.

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Windows, UNIX, Solaris IT Consultant
Solaris with Windows Engineer

Progent can assist your company to design and execute a smooth transition from a UNIX-powered information environment to a network powered by MS Windows and capable of supporting Microsoft's powerful office productivity products, commercial applications, and developer platforms. Progent's UNIX, Windows and Cisco engineers and application experts can show you how to guard your data and minimize productivity disruption by designing an effective transition strategy that protects your current assets in UNIX application and technology. UNIX-to-Windows migration support services offered by Progent include analysis of existing environment, migration planning and testing, Exchange migration support, data and application porting, and processor and storage system transition and economization.

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SQL Server 2016 offers major enhancements in performance, scale, security, availability, BOYD integration, plus integrated analytics and reporting. New features include PolyBase for processing structured and unstructured files in one appliance for data warehousing, R language integration, Row-level Security, Mobile Report Publisher, and centralized management of on-premises and cloud operations and services. Progent's Microsoft-certified consultants can provide remote and on-premises expertise to assist organizations of all sizes to deploy, administer or troubleshoot any edition of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with all core Microsoft products such as Windows Server, Exchange Server 2016, SharePoint Server, Dynamics CRM, Lync or Skype for Business, and SCOM.

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Apple Mac Computer Consultants
Computer Consultant for iPad 3

Progent's experts can provide Apple macOS and OS X users a range of services such as desktop support, Apple macOS and OS X consulting, Apple Mac co-existence with Windows networks, Entourage and email help, network protection services, and one-on-one training. Progent can help clients to upgrade to macOS from OS X or other earlier versions of Apple Mac OS X and Progent can provide expertise with Apple Mac application software. Progent's specialists in Apple technology can also help your business with iPhone integration and iPad synchronization, or migrating to iCloud services. For computer networks based solely on Mac OS X or for systems with a mix of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to deal with the difficulty of designing, configuring and maintaining a network infrastructure that is reliable, safe, fast and aligned with your organization's objectives.

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Dynamics GP 2015 R2 features a new architecture that improves cloud integration, works with the most popular smart phones and tablets, permits single login with Microsoft Azure AD, and tightens security and compliance. Dynamics 2015 R2 also simplifies reporting, includes new Workflows, expands the Web Client, and delivers more than 100 improvements to its library of applications. Progent's team of Microsoft-certified and Cisco-certified consultants offer the broad technical skills and hands-on experience to resolve the critical technical and business challenges associated with upgrading to Dynamics GP 2015 R2 and can help you to carry out an efficient migration that will maximize the business value of your investment in this mission-critical product.

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Call Center Computer Engineer
Support Help Desk On-site Technical Support

Progent provides three essential types of Help Desk services including Microsoft and Cisco Help Desk Outsourcing Support Services, Virtual Help Desk Support, and Call Center Process Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of trained Microsoft and Cisco professionals offers your clients easy access to a reliable technical resource with extensive experience providing phone support and remote access troubleshooting for networks powered by Microsoft technology. Progent's concentration is on earning the support Help Desk a positive reputation as a solid contributor to business performance. Progent's target is to fix rather than simply report problems.

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The ProSight Ransomware Preparedness Report service is an affordable service centered on a brief discussion with a Progent backup/recovery consultant. The fact-finding interview is intended to help evaluate your organization's ability either to defend against ransomware or recover rapidly after a ransomware incident. Progent will consult with you personally to collect information concerning your current antivirus tools and backup/recovery system, and Progent will then produce a custom Basic Security and Best Practices Report describing how you can follow industry best practices to create a cost-effective AV and backup/recovery system that minimizes your exposure to ransomware and meets your business needs.

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Private Cloud Solutions Consultant
Small Business Private Clouds Consultancy

Progent’s private cloud hosting service allows small and midsize businesses to run mission-critical applications like SQL and Exchange from a hardened Tier III data center facility on fully redundant equipment with offsite data backup. Progent utilizes Microsoft's Hyper-V platform for server virtualization and Microsoft Data Protection Manager (DPM) for backup replication and restoration. Smaller organizations can take advantage of Progent’s private cloud hosting service to avoid major capital costs for the acquisition, upkeep, and management of network equipment and facilities while achieving the highest levels of network reliability and security.

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Windows Server 2012 R2 Essentials is an affordable, entry-level OS that enables small businesses to transition from the traditional physical in-house datacenter to the new hybrid networking model that includes local and virtualized cloud-hosted software and infrastructure. Progent's consultants offer cost-effective remote consulting and technical support services for Windows Server 2012 R2 Essentials. Progent can assist you to determine the potential productivity and cost benefits of moving to Windows Server Essentials and adopting a hybrid local/cloud-based design for your network ecosystem. Progent offers full-service project management to help you plan and execute an efficient migration to Windows Server 2012 R2 Essentials, Microsoft Office 365, and other Microsoft Online applications and services. Progent can also provide as-needed consulting, technical support, and training.

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