Moreno Valley, CA Remote Support from World-class Computer Troubleshooting Experts
Progent's network support services can deliver your Moreno Valley, CA company affordable and reliable access to Microsoft and Cisco certified network professionals. By providing IT consulting help when you require it, offering specialized expertise for vital applications, delivering value-added support such as automated server monitoring, and invoicing only for services you receive, Progent gives your Moreno Valley, California business an economical option for optimizing the productivity of small-scale office networks. Whether you have an onsite system, connect to cloud infrastructure, or have a hybrid cloud/on-premises solution, Progent is the smart way for businesses and local governments to build and support a reliable and safe information system and to have quick availability of the experienced support usually available only to enterprises who are able to afford a large in-house IT staff.

For medium-size and enterprise businesses, Progent can provide co-sourcing services to reinforce the skills of your internal IT service personnel. This can reduce expenses and help meet schedules for big IT initiatives such as application development, disaster recovery planning and testing, network security evaluations, merging datacenters, or technology migrations.

Progent can in addition offer the services of certified experts to help your company to plan and execute your cloud strategy.

Main Technical Areas Serviced by Progent for Business Networks in Moreno Valley, California
Progent's team of world-class experts offers help for all facets of information systems used by businesses of all sizes. Areas served by Progent in and around Moreno Valley include:

Support Delivery Options Available for Moreno Valley, California Companies
Progent has a variety of alternatives for providing small and midsize businesses with affordable computer services for troubleshooting, system architecture, hosting, and IT management. Progent's model for delivering IT support services is built on the Help Desk structure common to larger IT support organizations. Progent's Help Desk Call Center Service Mechanism ensures fast response, thorough activity records, consistent follow-through, and tight cost control for a range of network support delivery modes that include online troubleshooting, on-premises help, top-level consulting, plus server and application hosting.

  • Remote Support
    Progent’s Technical Response Center (TRC) provides emergency and scheduled online service for Windows, Linux, Apple, and Cisco-based environments in the U.S. and worldwide. Progent's seasoned support professionals can assist customers to troubleshoot and fix network issues without the expense or delay of on-premises support calls. The background of Progent's IT consultants allows them to handle the majority of network issues quickly. For complex problems, Progent's depth of knowledge allows the support team to escalate trouble tickets to advanced specialists. Progent offers a streamlined, web-accessible signup process for first-time clients to address emergency network problems and Progent charges per minute with no startup fees or time minimums, so you are invoiced only for the support you receive. Experts you can access remotely include Cisco-certified CCIE network engineers, Microsoft-Premier MCSE consultants, and CISA-certified security engineers. Learn more details about Progent's remote network support expertise.

  • On-site Support
    Progent provides onsite computer assistance for signed-up clients in major metropolitan areas in the United States. Progent's on-site service personnel can operate in tandem with Progent's online service engineers to give small and midsize companies the ideal combination: onsite service technicians when you require them plus the remote help of Progent's worldwide team of IT engineers, security professionals, and business software programmers. The wait time for on-site service calls is typically under one business day. There is no start-up or retainer fee for registering as a Progent client for on-premises support. Learn more details concerning how and why to register for Progent's onsite network support services.

  • Phone Support
    Progent's Standard Help Desk Services offer small businesses an end-to-end solution that handles all aspects of online Level 1 desktop technical support from initial requests through ticketing, screen sharing, status tracking, problem solving, and management reports. Progent offers service desk support at a substantial discount from Progent's regular Level 1 desktop support rates, and Progent offers the option of rapid as-needed escalation to Level 2 and Level 3 experts to resolve the most problems. To learn more, visit Online Help Desk Services for Small Businesses.

  • IT Consulting Services
    Progent provides small companies budget-friendly access to world-class IT professionals who can provide help with critical technologies such as
  • Windows Server 2019 migration consulting, Microsoft Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Windows Server and application expertise, Cisco network architecture, network protection consulting, non-stop network engineering, server virtualization solutions, plus integration, programming and training for small business software such as accounting, ERP and MRP, management reporting, CRM, and productivity suites. Progent can provide assistance with short-term projects such as site moves and major system migrations, longer term projects like business analytics software development and customization, relational database application programming and DBA support, and web design, on-going services including Microsoft System Center 2012 Operations Manager expertise and Operations Manager 2016 consulting services for IT infrastructure health monitoring and system management, or urgent response such as disaster recovery and malware removal.

  • Application Hosting
    Progent offers hosting for vital business applications such as Exchange Server and Microsoft SQL Server in order to provide small and midsize businesses with greater levels of dependability, security, and recoverability than is possible using the type of on-site data center that is achievable for most small and midsize companies. Because Progent uses the same data centers that support the equipment of many of the planet's biggest IT companies, Progent can save you the expense of creating and managing the infrastructure required for world-class environmental control, electrical backup, and redundant Internet connectivity. For managed application servers, Progent can also see to it that upgrades and revisions stay current, protection and performance is constantly monitored, and systems are consistently archived and available for complete and rapid recovery. Learn more about Progent's hosting for Microsoft Exchange Server and other critical applications.

  • Private Cloud Hosting
    Progent's Private Cloud hosting provides comprehensive hosting for all of a small organization's servers in a setting that not only delivers the top level of dependability and scalability but that is in addition convenient for clients to transfer to another support firm or to move internally when your business situation calls for it. Progent's Private Cloud hosting is based on mature virtual server techniques that allow companies with multi-vendor networks to save significantly on the costs of capital equipment, infrastructure maintenance, and IT administration while getting enterprise-class reliability and an unprecedented level of vendor flexibility. In contrast to conventional SaaS hosting offerings, Progent's Private Cloud Hosting encompasses all server-centric applications in a single centrally managed package, can support the mixed- OS and loosely standardized networks common with small businesses, and keeps control of the software in the client's hands so that migrating to a new virtual system is fast, reliable, and affordable. This avoids becoming a prisoner of a single hosting provider while still offering all the cost savings associated with ASP and SaaS hosting alternatives.

  • Hybrid Cloud Migration Consulting Services
    Progent offers advanced remote support services to help companies of any size connect their IT infrastructure with popular public clouds including Azure and Amazon Web Services (AWS). Progent can help you to design and administer hybrid ecosystems that support Windows and Linux systems and apps in both cloud-centric systems or in hybrid network models that utilize physical IT assets as well as public cloud services. To assist you to integrate cloud services with networks, Progent can provide a range of public cloud migration support services such as Office 365 integration with on-premises Exchange deployments, Azure planning and deployment services, Amazon Web Services (AWS) cloud integration, and Amazon Web Marketing Service programming and debugging. Progent has over 15 years of background providing high-level consulting support online, and Progent can make sure you successfully carry out your cloud integration initiatives on schedule and within your budget.
Progent's Flat-rate Managed Services for Remote IT Monitoring and Management
Progent's low-cost ProSight family of network management outsourcing services is intended to provide small and mid-size organizations with enterprise-class support and cutting-edge technology for all aspects of information assurance. ProSight managed services offered by Progent include:
  • ProSight Active Security Monitoring (ASM): Next Generation Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring is an endpoint protection service that utilizes cutting edge behavior-based machine learning tools to guard endpoint devices as well as physical and virtual servers against modern malware attacks like ransomware and file-less exploits, which easily get by legacy signature-matching anti-virus tools. ProSight ASM safeguards local and cloud resources and offers a unified platform to address the entire threat progression including protection, identification, containment, remediation, and forensics. Top capabilities include one-click rollback using Windows Volume Shadow Copy Service and real-time system-wide immunization against new attacks. Read more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection (ESP): Unified Endpoint Security
    ProSight Enhanced Security Protection (ESP) managed services deliver economical multi-layer protection for physical servers and VMs, desktops, mobile devices, and Microsoft Exchange. ProSight ESP utilizes adaptive security and advanced heuristics for continuously monitoring and reacting to cyber threats from all vectors. ProSight ESP offers firewall protection, intrusion alerts, endpoint control, and web filtering via leading-edge technologies incorporated within one agent accessible from a single control. Progent's data protection and virtualization consultants can help you to design and implement a ProSight ESP environment that meets your company's unique requirements and that allows you demonstrate compliance with legal and industry information protection standards. Progent will assist you specify and implement security policies that ProSight ESP will enforce, and Progent will monitor your network and react to alerts that require immediate action. Progent's consultants can also assist you to set up and verify a backup and restore system such as ProSight Data Protection Services so you can get back in business quickly from a potentially disastrous security attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint security and Microsoft Exchange filtering.

  • ProSight Data Protection Services: Managed Cloud Backup
    ProSight Data Protection Services from Progent offer small and mid-sized businesses an affordable end-to-end solution for reliable backup/disaster recovery. Available at a fixed monthly rate, ProSight Data Protection Services automates and monitors your backup activities and enables fast restoration of vital data, applications and virtual machines that have become unavailable or damaged due to component failures, software bugs, natural disasters, human error, or malicious attacks like ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, apps, system images, as well as Hyper-V and VMware images/. Important data can be protected on the cloud, to a local storage device, or mirrored to both. Progent's BDR consultants can provide advanced support to configure ProSight Data Protection Services to to comply with regulatory standards such as HIPPA, FIRPA, PCI and Safe Harbor and, whenever necessary, can assist you to recover your critical data. Find out more about ProSight DPS Managed Backup and Recovery.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    Progent’s ProSight WAN Watch is a network infrastructure management service that makes it simple and inexpensive for small and mid-sized businesses to map out, track, enhance and debug their networking hardware such as routers and switches, firewalls, and access points as well as servers, printers, endpoints and other devices. Using state-of-the-art RMM technology, ProSight WAN Watch makes sure that network maps are kept current, captures and manages the configuration of virtually all devices connected to your network, monitors performance, and sends alerts when issues are detected. By automating complex management and troubleshooting activities, ProSight WAN Watch can cut hours off ordinary chores such as making network diagrams, expanding your network, locating appliances that need critical updates, or isolating performance issues. Learn more details about ProSight WAN Watch network infrastructure monitoring and management services.

  • ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
    ProSight Email Guard is Progent's email filtering and encryption solution that incorporates the services and infrastructure of leading data security companies to deliver web-based control and comprehensive protection for your inbound and outbound email. The hybrid architecture of Progent's Email Guard managed service combines cloud-based filtering with an on-premises security gateway appliance to provide advanced defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne threats. ProSight Email Guard's Cloud Protection Layer serves as a first line of defense and keeps most unwanted email from reaching your security perimeter. This reduces your vulnerability to inbound threats and saves system bandwidth and storage space. ProSight Email Guard's on-premises gateway appliance adds a deeper level of analysis for incoming email. For outbound email, the onsite gateway provides anti-virus and anti-spam protection, policy-based Data Loss Prevention, and encryption. The local gateway can also help Exchange Server to track and protect internal email that originates and ends inside your security perimeter. Learn more about Progent's Email Guard spam filtering, virus defense, email content filtering and data loss protection.

  • ProSight LAN Watch: Server and Endpoint Monitoring
    ProSight LAN Watch is Progent’s server and desktop monitoring service that incorporates advanced remote monitoring and management (RMM) techniques to help keep your IT system operating at peak levels by checking the health of critical computers that drive your business network. When ProSight LAN Watch detects an issue, an alarm is sent automatically to your specified IT management staff and your Progent engineering consultant so that all looming problems can be addressed before they have a chance to disrupt your network Find out more details about ProSight LAN Watch server and desktop remote monitoring consulting.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and applications hosted in a secure Tier III data center on a high-performance virtual host configured and managed by Progent's network support experts. Under the ProSight Virtual Hosting model, the customer owns the data, the OS platforms, and the applications. Since the system is virtualized, it can be ported immediately to a different hardware solution without requiring a lengthy and difficult reinstallation process. With ProSight Virtual Hosting, your business is not locked into one hosting service. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to create, maintain, find and safeguard data about your IT infrastructure, processes, business apps, and services. You can instantly find passwords or serial numbers and be alerted automatically about impending expirations of SSLs or domains. By cleaning up and managing your IT infrastructure documentation, you can save as much as 50% of time thrown away trying to find critical information about your IT network. ProSight IT Asset Management includes a common location for holding and collaborating on all documents related to managing your business network such as recommended procedures and How-To's. ProSight IT Asset Management also supports advanced automation for gathering and relating IT data. Whether you’re making enhancements, doing regular maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the data you need when you need it. Learn more about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and affordable alternative for small and mid-size businesses to get an objective assessment of the health of their IT system. Based on some of the leading remote monitoring and management tools in the industry, and supervised by Progent's world-class group of IT experts, ProSight Network Audits show you how closely the configuration of your essential network devices adhere to industry leading practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and provide instant ROI such as a cleaner Active Directory environment. Both also come with one year of advanced remote network monitoring and management. Advantages can include simpler management, better compliance with information security regulations, higher utilization of network resources, faster troubleshooting, more reliable backup and recovery, and increased uptime. See more information about Progent's ProSight Network Audits network infrastructure review.

Progent's ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report is an affordable service built around a phone interview with a Progent information assurance expert. The fact-finding interview is intended to evaluate your organization's ability either to stop or recover quickly following an assault by a ransomware strain such as Ryuk, WannaCry, NotPetya, or Locky. Progent will work with you directly to gather information concerning your current antivirus tools and backup/recovery platform, and Progent will then deliver a custom Basic Security and Best Practices Report detailing how you can follow best practices to create an efficient AV and backup/recovery environment that aligns with your company's requirements. For details, visit Progent's ProSight Ransomware Preparedness Report Service.

Why Progent Is the Smart Choice for Moreno Valley, California Small Businesses
Progent's size, depth of information technology skill, and experience with enterprise network consulting enable small businesses to avoid the problems associated with excessive reliance on small service firms or independent consultants.

Working with Progent allows your business to:

  • Prevent Excessive Reliance on Individual Support Consultants
    For IT services, smaller companies often rely excessively on individual engineers. Although individual service providers have lower expenses than larger support firms and can typically bill apparently smaller rates, freelancers are sometimes too overworked to respond rapidly to critical network problems. If a freelance consultant is occupied with another customer, sick, on travelling, or in training, the lack of backup personnel may require your company to wait for help in case of a crisis. The more your company grows, system downtime or problems with line-of-business applications become more costly. The money you thought you were saving on a freelancer can evaporate quickly due to lost output. Also, when independent consultants encounter new technologies, the lack of a big engineering group to fall back on for assistance forces them to learn on the job while your organization ends up footing the bill for their continuing education.

  • Have Access to Expertise in Sophisticated Information Technology Issues
    Many smaller service organizations or freelance consultants who concentrate on small business network consulting are capable of delivering connect-the-dots solutions but don't have the seasoning to deal cost-effectively with complicated IT configurations with mixed operating systems, numerous sites, Voice over IP systems, mobile workforces, integrated financial and operational applications, eCommerce, and specialized line-of-business applications. Progent's background with global companies and Progent's extensive staff of specialists can benefit your business because big-company networks are by nature complex, integration issues require in-depth understanding of in numerous technical areas, and achieving a high degree of stability, availability, and security calls for enterprise-tested best practices.

  • Create a Solid Basis for Growth
    Small businesses typically start with an IT system implemented on a shoestring budget. Lacking a proper architecture, a series of band-aid fixes often get piled onto of a tenuous foundation. As a business evolves, reliability and scalability problems can hinder the success of the organization. These networks need proper evaluation, smart strategic analysis, and broad-based experience to upgrade to a network environment that can act as the reliable basis to meet critical business needs and support downstream expansion.

  • Partner with Solution Consultants, Not Resellers
    Small companies require guidance and education to navigate through an ever more complex array of IT alternatives offered for enabling growth and enhancing efficiency. They do not need a network consultant or support organization that tries to sell them products. Progent eliminates conflicts of interest by not reselling any products. Progent sells services and expertise exclusively. This allows Progent to match consulting support with the genuine needs of clients. Mixing IT consulting and product reselling can lead to a situation where the recommended solution is built around a preselected vendor instead of being based on the true needs of a small business.

Get in Touch with Progent
In case your Moreno Valley, California company wants to get in touch with Progent to ask about IT outsourcing, consulting, or tech support, call 800-993-9400 or see Contact Progent.

Immediate Remote Technical Assistance
For fast remote assistance, you can contact Progent's Help Desk Call Center toll-free at 1-866-PROGENT (866-776-4368).



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Progent's ProSight Email Guard solution uses the services and infrastructure of leading data security vendors to deliver web-based control and world-class security for all your inbound and outbound email. The hybrid architecture of Progent's Email Guard managed service integrates cloud-based filtering with an on-premises gateway appliance to provide advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based threats. The cloud filter serves as a first line of defense and blocks the vast majority of unwanted email from reaching your security perimeter. This reduces your exposure to external threats and saves network bandwidth and storage space. ProSight Email Guard's onsite security gateway appliance provides a deeper layer of analysis for incoming email. For outbound email, the local security gateway provides AV and anti-spam protection, protection against data leaks, and encryption. The on-premises security gateway can also help Microsoft Exchange Server to track and protect internal email that originates and ends within your corporate firewall.

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Microsoft Windows 8.1 is designed to power computers ranging from smartphones and slates to power-user desktops. A wealth of new and improved features, including its touchscreen support and iconic tile user interface, provide a wide selection of benefits for organizations who know how to put them to work. Progent's Windows experts can help bring your business up to speed with Microsoft Windows 8.1 and show you how to gain significant competitive value from the product's many new and enhanced technologies.

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Cisco Virtual Private Network Computer Consulting
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Progent’s Cisco Security/VPN professionals and CCIE and CCNP certified support staff can help your small or mid-size company integrate and support Cisco’s security and Virtual Private Network products such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network products include both remote access and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN products are simple to administer and offer the flexibility to evolve with your changing business needs. Progent’s Cisco-Premier network consultants support Cisco’s complete line of products aimed at preventing information theft, virus and worm assaults, DDoS attacks, and other security risks to your network. Progent can help you integrate Cisco products to get secure connectivity, intrusion protection, and comprehensive Identity services based on Cisco Access Control Server using RADIUS security and TACACS to establish a central client access control framework for user certification, permissions, and tracking from an easy-to-use Web interface.

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Progent Management Team Small Business Network Consulting Company
Progent Management Networking Help

Progent's management team includes industry professionals with decades of background providing computer consulting, technical support, and strategic IT planning to organizations ranging from startups to global enterprises. Great service requires great personnel, and Progent stands out by having assembled a management staff that can provide businesses with the best service value in the industry.

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Microsoft Forefront TMG 2010 Engineer

Microsoft Forefront TMG 2010 builds on the powerful security capabilities of Microsoft ISA Server and provides a easily managed web gateway that acts as a one-server platform for a variety of security features such as an multi-layer firewall, URL filtering, antimalware, IPS, reputation services, Virtual Private Network management, plus HTTP/HTTPS inspection. Microsoft Forefront Threat Management Gateway provides comprehensive web security logging and reporting capabilities, allows customized reports powered by Microsoft SQL Server, integrates with Active Directory to simplify authentication, and can be installed as a virtual server to lower costs and enhance recoverability. Progent's Microsoft engineers can assist you to plan and execute pilot and production implementations; integrate Forefront Threat Management Gateway with Windows Server 2008, AD, SQL Server, Exchange Server, and Microsoft SharePoint; set up Forefront TMG 2010 to run on a virtual machine with Microsoft Windows Hyper-V; and deliver ongoing support and troubleshooting. Progent can also help your organization to upgrade economically to Forefront Threat Management Gateway from ISA Server 2006 or ISA Server 2004.

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Best Practices Network System Support Consultant
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Progent’s team of Microsoft and Cisco Certified consultants average more than ten years of hands-on industry experience, at the forefront of network service, executing a broad range of technical projects for an extensive mix of customers. Each Progent support professional shares a proven collection of personal best practices that are incorporated into company-wide best practices standards that Progent teaches its support team. This ensures that you get not just world-class technical capability, but also a consultant with proven methods for using technical knowledge to solve actual IT problems efficiently.

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Exchange 2016 Server IT Consultants
Exchange 2016 Project Planning IT Consultant

Progent can help you in any and all phases of your upgrade to Microsoft Exchange Server 2016 including designing HA architecture for a local, cloud-based or hybrid deployment; licensing requirements for Exchange 2016 and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V strategy; specifying storage capacity required for your virtual machines, databases and log files; configuring hardware load balancing for fault-tolerant client access services; designing, setting up and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; preparing your firewall; resolving SSL issues; providing client integration with Office 2010 or greater or Microsoft Office 365; and setting up Outlook on the web (formerly Outlook Web App).

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MCSE Expert Certified Dynamics GP Software On-site Support

important characteristics of Microsoft Dynamics GP software include a modular structure that allows you to buy only the components you require, a standardized architecture built on Microsoft technologies to secure your investment and offer a highly integrated environment, enhanced reporting services that permit you to monitor all activities, revenues and expenses and sales patterns, integration with Microsoft Office to speed access to corporate data, the ability to process information from almost any db software or desktop software into Microsoft GP, plus an open design that makes it easy to create specialized applications. Progent can help you configure and support a reliable, secure server and communications infrastructure to support Microsoft Dynamics GP, and can provide expert GP/Great Plains support professionals to show you how to turn the advanced features of Microsoft Dynamics GP/Great Plains accounting into a productive business management solution.

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SMS Migration IT Consulting
Support Outsourcing for SMS Server 2003 Upgrade

Progent’s Microsoft certified experts provide small and medium size businesses enterprise-grade consulting services for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's standard tool for change and configuration management. SMS 2003, included in Microsoft System Center 200, allows you to install important applications quickly and automatically to appropriate workers, lower software costs and adhere to licensing agreements by determining usage profiles, enhance Windows protection by increasing your awareness of vulnerability and by delivering critical patches, manage your external workforce through accepted standards independent of connection or location, and lower operational expenses by fully exploiting the administrative capabilities incorporated into Windows. Progent’s SMS consulting professionals can show you how to use SMS economically for automated software and application installation, security patch control, and asset monitoring management including software and appliance inventory.

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Microsoft Windows Server 2012 R2 Clusters Specialists
Windows Server 2012 Failover Cluster Consultant Services

Progent's certified failover clustering experts can assist companies of all sizes to evaluate the advantages of deploying Windows Server 2012 clustering to build a powerful fault-tolerant/disaster recovery strategy, assist your organization to plan and install a Windows Server 2012 system, provide online and on-premises consulting expertise and engineering support for clusters composed of physical servers or virtual ones, and help you to automate the administration of clustered servers.

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RDBMS Specialist
Database Programming Remote Support Services

Progent's Microsoft-certified database consultants offer businesses of any size online DBA and programming services for popular database platforms including MS SQL Server, Oracle, MySQL, and Microsoft Access. Consulting support offered by Progent include software installation and integration, database design and coding, management support, synchronization solutions, storage management, performance tuning, data migration, security and compliance, backup and recovery systems, troubleshooting, and training.

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Small Business Server 2003 On-site Support
Online Troubleshooting for Microsoft Small Business Server 2011

Microsoft Small Business Server (SBS) is an affordable collection of server products that provides the foundation for a powerful but manageable information. The IT demands of the Microsoft .NET components bundled with Small Business Server requires a computer support expert with hands-on experience planning and integrating seamless, comprehensive business network solutions. Progent's SBS Server professionals have an average of over a decade of experience integrating business systems founded on Microsoft platforms. This experience ensures you results in deploying, managing, and maintaining IT environments that incorporate the SBS Server suite of servers and productivity software.

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CISM Security Management Consultant Services
CISM Compliance Auditor

Progent can provide the expertise of CISM Certified security consultants. The Certified Information Security Manager (CISM) organization defines the core competencies and global standards of skill that IT security professionals are expected to master. CISM provides executive management the confidence that consultants who have qualified for their CISM certification possess the experience and knowledge to provide effective security management and consulting consulting.

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MS SQL Server Engineers

SQL Server 2000 is a rich, web-aware database and data analysis package that opens the door to the fast development of a new generation of high-end programs that can provide your business a significant competitive edge. SQL Server features built-in support for XML and the ability to communicate across the Internet and beyond the firewall. The knowledge and experience of Progent's Microsoft-certified SQL Server 2000 consultants, averaging more than over 10 years of background supporting Microsoft technology, assures you success in planning, installing and administering Microsoft SQL Server applications that are seamlessly connected with other applications powered Microsoft's .NET platform.

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Progent's certified Windows 2003 Server engineers offer network support and expert consulting for the entire family of Microsoft .NET Enterprise Servers, Windows 2003 Server, and Microsoft Windows Server 2000. Progent's Microsoft Windows Server 2003 migration, configuration, administration, and maintenance services include network design, deployment, project management, on-premises and off-site network support and troubleshooting, Help Desk services, expert security consulting, comprehensive outsourcing, and expert co-sourcing.

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Progent's Microsoft-certified consulting experts can assist businesses of all sizes to assess Windows 10 or to upgrade to Windows 10 from an earlier release of Windows. Remote and onsite evaluation and migration support for Windows 10 provided by Progent's consultants include Return on Investment analysis, project coordination, application compatibility testing, test lab systems, Hyper-V virtualization strategies, Cloud and hybrid integration, mobile device management and synchronization, telecommuter access, data and identity security, automated provisioning and management, infrastructure design, Wi-Fi support, business continuity planning, webinar training for network management personnel and users, and post-migration consulting support.

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ProSight Remote IT Management Services
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Progent's ProSight portfolio of managed IT services are geared to offer businesses who maintain small internal IT support staffs with affordable access to world-class management platforms and technical experts. Advantages of the ProSight catalog of managed services include predictable IT management costs, automation of common management processes, continual absorption of the latest information technology, smooth migration from older systems to current solutions, improved fit between information technology with business objectives, access to seasoned network experts, and allowing management to concentrate on business instead of ever-changing network technology.

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Meraki Wireless AP Technology Consulting Services

Progent's Cisco Meraki Wi-Fi AP consultants offer online and on-premises support services to assist organizations of all sizes to plan, deploy, manage, expand or repair Wi-Fi systems that utilize Cisco Meraki wireless access points. Progent can assist your business to set up and support Meraki-based Wi-Fi networks for environments that can range from a telecommuter's home or a remote office all the way to a large campus or a nationwide enterprise. Progent can also assist you to integrate other Cisco products such as switches, routers and firewalls to create a seamless ecosystem that delivers the same access, responsiveness, security compliance, manageability and availability for wired and Wi-Fi clients irrespective of their location or computing device.

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Progent's certified database application consultants can provide small and midsize businesses online DBA and programming services for leading RDBMS products including Microsoft SQL Server, Oracle, MySQL, and Microsoft Access. Consulting support offered by Progent include software installation and integration, database design and coding, administration support, replication and synchronization solutions, capacity planning, performance optimization, data migration, information security, backup and recovery options, problem solving, and webinar training.

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VMware vCloud Suite Consult
VMware VirtualCenter Consulting Services

Progent can provide the support of a certified VMware VCDX expert to help your organization design, deploy, manage and troubleshoot VMware vSphere and vCloud-based virtualization ecosystem for on-premises networks, cloud environments, or hybrid cloud systems. Progent offers world-class knowledge for installing and integrating VMware Site Recovery Manager (SRM) and VMware's NSX network virtualization platform for disaster recovery. Progent offers in-depth understanding of VMware vCloud Director (vCD), VMware vRealize Automation (vRA), vRO and vCloud Suite tools for administering private and public cloud and hybrid cloud environments that deliver maximum availability, data security, and application mobility.

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Progent's Check Point Software consultants can help you choose and deploy Check Point Firewall and VPN software and hardware based on Check Point's security platform to offer an affordable and efficient security solution for your IT network. Progent can also show you how to integrate other Check Point products such as Check Point ZoneAlarm and Check Point Series 80 firewalls with security solutions from other suppliers and provide a single stop for continuing technical support, administration, education, and design services.

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Progent’s IT outsourcing packages provide economical computer consulting for small companies. Whether it involves planning network infrastructure, creating an internal Help Desk or using an outside one, rolling out a new email system, monitoring your network, or creating a web-based eCommerce solution, outsourcing your IT technical services can reduce expenses and minimize uncertainties, allowing IT service budgets to increase in a more linear and controlled fashion than is possible by building up a large, knowledgeable in-house IT staff. Progent’s Outsourcing White Paper and flyers tell you how Progent can enable you to build a secure and robust system architecture for your vital applications based on Windows including Microsoft Office XP, Microsoft Office 2003, and Office 2000.

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Cisco Video Conferencing Consulting
Cisco Telepresence Specialist

Progent offers the support of an accredited consultant with an extensive background integrating technology from the leading video conferencing/telepresence providers such as Cisco, Polycom, LifeSize and Radvision and can assist your company to design, configure, upgrade, or troubleshoot a video conferencing environment that preserves your investment and maximizes the business value of your information system. Progent also offers the services of infrastructure consultants who can help companies of any size to build and troubleshoot a network that delivers the speed, dependability, security, and expandability you need to support your video conferencing/telepresence solution.

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Progent's Standard Help Desk Services offer a comprehensive service desk solution that handles all facets of online Level 1 desktop technical support from service requests through ticketing, screen sharing, progress tracking, problem solving, and reporting. Help Desk services are offered at a substantial discount from Progent's regular desktop support rates, and Progent offers the option of rapid as-needed escalation to Level 2 and Level 3 experts to handle complex problems.

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Dynamics GP ODBC Specialists
 Outsourcing for Dynamics GP Software Development

Progent's expertise providing Microsoft .NET services and SQL Server help, and Progent's programming experience with Microsoft VBasic, XML, and additional developer platforms enable Progent to design specialized line-of-business programs and eCommerce solutions that operate transparently with Dynamics GP/Great Plains Software. Progent's Dynamics GP/Great Plains reporting services can show you how to design reports that let you track your business more effectively, turning raw information into valuable understanding of your company and customers.

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Progent's ProSight Email Guard uses the services and infrastructure of leading data security vendors to deliver centralized control and world-class protection for all your inbound and outbound email. The powerful structure of Progent's ProSight Email Guard managed service integrates a Cloud Protection Layer with an on-premises security gateway appliance to provide complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. Email Guard's cloud filter serves as a first line of defense and keeps the vast majority of unwanted email from reaching your security perimeter. This reduces your exposure to external attacks and conserves system bandwidth and storage space. Email Guard's onsite security gateway appliance provides a deeper layer of inspection for inbound email. For outgoing email, the on-premises security gateway offers AV and anti-spam protection, DLP, and encryption. The on-premises security gateway can also help Exchange Server to monitor and safeguard internal email that stays inside your corporate firewall.

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Microsoft Exchange 2016 Support and Help

Progent can help you in any and all phases of your migration to Microsoft Exchange Server 2016 including planning HA architecture for an on-premises, Microsoft cloud connected or hybrid environment; CAL licensing compliance for Exchange and Windows Server 2012 R2+; migrating mailboxes; Windows Hyper-V strategy; specifying storage capacity required for your VMs, mailbox databases and logs; configuring hardware load balancing (HLB) for high-availability CAS services; planning, building and validating Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint; updating the firewall; creating SSL certs; providing client remediation with Office 2010 or greater or Microsoft Office 365; and setting up Outlook on the web (formerly Outlook Web App).

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Windows 2003 Server Specialists Support and Integration for Windows 2003
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Windows and macOS IT Consulting

Progent's service specialists in Mac and Windows technology can show you how to integrate Mac and Windows systems into cohesive networks with full sharing and workgroup functionality. Enabling productive co-existence among a variety of servers and workstations powered by Apple Mac OS and Windows requires broad knowledge of and background with Mac and Microsoft technology. Progent's experience in Microsoft and Apple service makes it possible to provide world class support to businesses that rely on these technologies to maintain their competitive edge. Progent can also help you to integrate Apple's iPhones and iPads to operate with smoothly with your Windows environment.

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Exchange 2003 Server Upgrade Consulting
Engineer for Exchange 2003 Upgrade

Progent's Microsoft certified consultants can show you how to define and implement an efficient in-place Microsoft Exchange 2003 upgrade plan that minimizes network downtime, reduces long-term support demands, and makes your Exchange Server 2003 easy to administer. For complicated multi-server or multi-location upgrades, Progent offers the knowledge and experience to finish your move quickly and affordably. Progent's Microsoft Exchange Server 2003 help, repair, and consulting offerings include assistance with the integration of outside vendor enhancements of Exchange 2003 Server that are in keeping with your business goals.

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