Quick, Affordable Remote Computer Technical Support for Moreno Valley, California Small Companies
For over twenty years, Progent has focused on delivering enterprise-class computer support services to customers with small-business IT budgets. Progent has built a unique support solution that features a streamlined, tightly connected virtual office network, sophisticated remote repair tools, a substantial team of engineers certified in a broad array of IT practice areas, a Call Center operational structure that maximizes efficiency and ensures follow-up, a worldwide group of remote support experts, on-site service availability for the majority of most zip codes in the U.S., and a company culture committed to fixing network issues in the shortest time and at the least cost to clients.

For mid-size and large companies, Progent can provide co-sourcing services to reinforce the skills of your internal IT service team. This can reduce expenses and help meet schedules for major projects such as application programming, disaster recovery planning and testing, network security evaluations, merging datacenters, or software migrations.

Progent can in addition provide the services of accredited consultants to help your business to plan and implement your cloud computing strategy.

Primary IT Areas Supported by Progent for Business Networks in Moreno Valley, California
Progent provides the services of certified experts for all facets of business network technology found in small and midsize companies. Technologies supported by Progent include:

Support Delivery Options for Moreno Valley, California Companies
Progent offers a selection of alternatives for providing small companies and local governments with affordable IT services for troubleshooting, system architecture, hosting services, and network management. Progent's paradigm for providing computer support services is based on the Call Center operational structure familiar to larger IT groups. Progent's Help Desk Service Mechanism promotes rapid support, thorough service documentation, consistent follow-up, and strict expense monitoring across an array of network support delivery options that include remote troubleshooting, in-person help, high-end consulting, as well as server hosting.

  • Online Support
    Progentís Technical Response Center (TRC) offers emergency and scheduled remote support for Microsoft Windows, Linux, Apple OS X, and Cisco-powered environments in the U.S. and worldwide. Progent's certified service professionals can assist customers to analyze and fix network problems without the cost or delay of in-person support visits. The experience of Progent's network consultants makes it possible to resolve most network problems rapidly. For the toughest issues, Progent's breadth of expertise allows the support team to escalate support calls to advanced subject matter experts. Progent offers a convenient, web-based registration process for first-time clients to address emergency network problems and Progent charges per minute with zero startup charges or time minimums, so you pay only for the assistance you receive. Experts available remotely include Cisco-certified CCIE network engineers, Microsoft-Certified MCSEs, and CISM-certified security engineers. Learn additional information concerning Progent's online network troubleshooting expertise.

  • Onsite Service
    Progent offers onsite computer assistance for registered customers in major metropolitan areas in the U.S. Progent's on-site service technicians can work in conjunction with Progent's remote support experts to give small companies the best of both worlds: on-premises service professionals when you need them as well as the remote expertise of Progent's worldwide team of IT engineers, security specialists, and business application developers. The wait time for on-site service visits is usually under one business day. Progent requires no start-up or retainer charge for registering as a Progent client for onsite support. Learn more about how and why to register for Progent's in-person computer support.

  • Help Desk Call Center
    Progent's Standard Help Desk Services offer smaller organizations an end-to-end service desk solution that handles all facets of remote Level 1 desktop support from initial requests through ticketing, screen sharing, progress tracking, problem solving, and reporting. Progent offers service desk support at a significant discount off Progent's regular desktop support rates, and Progent can provide the option of rapid on-demand escalation to subject matter experts to handle the most issues. To learn more, see Help Desk Services for Small Businesses.

  • Consulting Services
    Progent offers small companies affordable availability of world-class consultants who can deliver assistance with critical products and technologies including
  • Windows Server 2019 migration services, Microsoft Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Microsoft Windows Server expertise, Cisco network design, network security consulting, fault tolerant network engineering, virtual server solutions, plus configuration, programming and training for business programs including accounting, ERP, management reporting, sales automation, and productivity software. Progent can help with one-shot projects such as office moves and massive system migrations, longer term initiatives such as business reporting software programming and support, relational database software programming and administration support, and web design, continuing support including System Center 2012 Operations Manager support and Operations Manager 2016 consulting for IT infrastructure monitoring and network management, or emergency services like disaster recovery and virus removal.

  • Application Server Hosting
    Progent offers hosting for mission-critical business applications such as Microsoft Exchange Server and Microsoft SQL Server in order to provide small businesses with greater degrees of reliability, security, and performance than is feasible with the class of internal data center that is achievable for most small and midsize companies. Because Progent utilizes the same facilities that support the gear of many of the planet's biggest IT organizations, Progent can save you the investment in creating and maintaining the infrastructure required for enterprise-class cooling, electrical failover, and uninterruptible Internet access. For managed application servers, Progent can also make sure that patches and revisions remain current, security and performance is constantly monitored, and systems are consistently archived and available for full and rapid recovery. Find out more about Progent's hosting services for Exchange Server and other mission-critical applications.

  • Private Cloud Hosting Services
    Progent's Private Cloud hosting service offers full hosting services for all of a small or midsize organization's production servers in a setting that not only provides the highest level of dependability and expandability but that is in addition easy for clients to transfer to a different support firm or to move internally when your circumstance warrants it. Progent's Private Cloud hosting service is structured around tested virtual server technologies that permit companies with mixed environments to benefit dramatically on the expense of hardware, infrastructure support, and IT administration while achieving enterprise-class availability and an unprecedented degree of vendor alternatives. In contrast to conventional SaaS hosting offerings, Progent's Private Cloud Hosting encompasses all server-based software in a single centrally administered solution, can handle the mixed- OS and non- standardized networks common with smaller businesses, and keeps control of the software licenses in the client's hands so that moving to a different virtual system is quick, reliable, and inexpensive. This avoids ending up a prisoner of a specific hosting service while still offering all the cost savings related to ASP and SaaS hosting services.

  • Hybrid Cloud Migration Consulting
    Progent offers expert remote support services to help organizations of all sizes connect their networks with popular public cloud platforms including Azure and Amazon Web Services. Progent can assist your it team to design and administer hybrid ecosystems that can include Windows and Linux operating systems and apps in either cloud-based solutions or in hybrid architectures that utilize local resources as well as cloud services. To help you to integrate public clouds with physical datacenters, Progent offers a variety of cloud migration support services that include Office 365 integration solutions with on-premises Exchange deployments, Azure planning and integration services, Amazon AWS cloud integration support, and Amazon Web Marketing Service (WMS) programming and troubleshooting. Progent has over 15 years of experience delivering advanced consulting support remotely, and Progent can make sure you complete your cloud integration projects on schedule and within your budget.
Progent's Low-Cost Managed Services for Outsourcing IT Monitoring and Management
Progent's value-priced ProSight portfolio of outsourced network management services is designed to provide small and mid-size organizations with enterprise-class support and cutting-edge technology for all aspects of information assurance. ProSight managed services available from Progent include:
  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring is an endpoint protection service that utilizes cutting edge behavior-based machine learning tools to guard endpoints and physical and virtual servers against new malware attacks such as ransomware and file-less exploits, which easily escape traditional signature-based AV tools. ProSight Active Security Monitoring protects local and cloud-based resources and offers a unified platform to manage the complete malware attack lifecycle including blocking, identification, mitigation, remediation, and forensics. Top features include one-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against newly discovered threats. Read more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection (ESP): Unified Endpoint Protection
    ProSight Enhanced Security Protection managed services offer ultra-affordable multi-layer security for physical and virtual servers, desktops, mobile devices, and Exchange Server. ProSight ESP utilizes contextual security and advanced heuristics for continuously monitoring and responding to security threats from all attack vectors. ProSight ESP provides firewall protection, intrusion alerts, endpoint control, and web filtering via cutting-edge technologies incorporated within one agent accessible from a unified control. Progent's security and virtualization consultants can help your business to plan and implement a ProSight ESP environment that meets your organization's specific needs and that allows you prove compliance with government and industry information security regulations. Progent will assist you define and configure policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alarms that require urgent attention. Progent's consultants can also help you to set up and test a backup and disaster recovery solution like ProSight Data Protection Services (DPS) so you can recover quickly from a destructive cyber attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint security and Exchange email filtering.

  • ProSight DPS: Managed Backup
    ProSight Data Protection Services from Progent provide small and medium-sized businesses a low cost end-to-end service for reliable backup/disaster recovery. Available at a low monthly price, ProSight Data Protection Services automates your backup activities and enables rapid recovery of vital data, apps and virtual machines that have become lost or damaged due to component failures, software bugs, disasters, human mistakes, or malware attacks like ransomware. ProSight DPS can help you back up, recover and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to a local storage device, or to both. Progent's cloud backup consultants can deliver advanced expertise to set up ProSight Data Protection Services to be compliant with regulatory standards such as HIPPA, FIRPA, and PCI and, when needed, can help you to restore your business-critical data. Read more about ProSight DPS Managed Cloud Backup.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    Progentís ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and inexpensive for small and mid-sized businesses to map, monitor, optimize and debug their networking appliances such as routers and switches, firewalls, and load balancers as well as servers, endpoints and other networked devices. Using cutting-edge Remote Monitoring and Management (RMM) technology, WAN Watch makes sure that network diagrams are kept updated, captures and manages the configuration information of almost all devices connected to your network, tracks performance, and sends notices when issues are discovered. By automating complex management processes, WAN Watch can cut hours off common tasks like making network diagrams, reconfiguring your network, finding appliances that require critical software patches, or identifying the cause of performance issues. Learn more details about ProSight WAN Watch infrastructure management consulting.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
    ProSight Email Guard is Progent's email security platform that uses the services and infrastructure of top data security vendors to provide web-based management and comprehensive protection for your email traffic. The powerful structure of Progent's Email Guard managed service combines a Cloud Protection Layer with an on-premises security gateway device to provide complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based malware. ProSight Email Guard's Cloud Protection Layer acts as a preliminary barricade and blocks most threats from reaching your security perimeter. This decreases your exposure to inbound attacks and saves system bandwidth and storage space. ProSight Email Guard's on-premises security gateway device provides a further level of analysis for incoming email. For outbound email, the on-premises security gateway offers AV and anti-spam filtering, protection against data leaks, and encryption. The onsite gateway can also help Microsoft Exchange Server to track and safeguard internal email traffic that originates and ends within your corporate firewall. Learn more about Progent's Email Guard spam filtering, virus defense, content filtering and data leakage protection.

  • ProSight LAN Watch: Server and Desktop Monitoring and Management
    ProSight LAN Watch is Progentís server and desktop monitoring managed service that uses advanced remote monitoring and management techniques to keep your network running at peak levels by checking the health of vital computers that power your information system. When ProSight LAN Watch uncovers an issue, an alert is transmitted automatically to your specified IT personnel and your Progent consultant so that all looming issues can be addressed before they have a chance to impact productivity Find out more details about ProSight LAN Watch server and desktop monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small or mid-size business can have its key servers and applications hosted in a protected Tier III data center on a fast virtual machine host configured and managed by Progent's IT support professionals. With the ProSight Virtual Hosting service model, the customer retains ownership of the data, the OS software, and the apps. Because the system is virtualized, it can be moved easily to an alternate hardware solution without requiring a lengthy and difficult configuration procedure. With ProSight Virtual Hosting, your business is not tied one hosting service. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, update, retrieve and safeguard data about your IT infrastructure, procedures, applications, and services. You can quickly find passwords or IP addresses and be warned about impending expirations of SSL certificates or warranties. By cleaning up and managing your IT infrastructure documentation, you can eliminate up to 50% of time thrown away searching for critical information about your network. ProSight IT Asset Management features a common repository for holding and sharing all documents related to managing your network infrastructure like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports a high level of automation for collecting and relating IT data. Whether youíre making enhancements, performing regular maintenance, or responding to a crisis, ProSight IT Asset Management delivers the data you need as soon as you need it. Find out more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and affordable way for small and medium-size businesses to get an unbiased assessment of the overall health of their information system. Based on a selection of the leading remote monitoring and management (RMM) tools in the industry, and overseen by Progent's certified group of information technology experts, ProSight Network Audits show you how well the configuration of your essential infrastructure devices conform to best practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a budget-friendly, one-time cost and deliver immediate benefits like a more manageable Active Directory (AD) environment. Both also include a year of advanced remote network monitoring and management (RMM). Benefits can include easier management, better compliance with data security regulations, more efficient utilization of IT resources, quicker problem resolution, more dependable backup and restore, and higher availability. See more about Progent's ProSight Network Audits network infrastructure review.

Progent's ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report is a low-cost service based on a brief phone interview with a Progent information assurance expert. The interview is intended to help assess your organization's ability to block or recover rapidly following an attack by a ransomware variant like Ryuk, WannaCry, NotPetya, or Locky. Progent will consult with you personally to collect information about your current AV defense and backup platform, and Progent will then produce a written Basic Security and Best Practices Report document describing how you can apply industry best practices to deploy a cost-effective security and backup environment that meets your company's needs. For additional information, visit The ProSight Ransomware Preparedness Report.

Special Benefits of Teaming with Progent
As a Microsoft-certified Partner and a Microsoft Small Business Specialist, Progent is a recognized leader in supporting the core system software and office productivity applications important to the majority of small and medium-size businesses. As a Cisco-certified partner, Progent also offers expertise for an increasingly sophisticated array of network technologies such as firewalls, routers and switches, voice-over-IP solutions, and wireless connectivity. Furthermore, Progent's CISSP-Premier cybersecurity consultants, CISM-qualified security engineers, CISA-certified security audit specialists and GIAC-qualified information assurance professionals can provide a business-wide perspective on network protection and can help with advanced security programs such as Security information and Event Management (SIEM) solutions to help companies comply with business standards and statutory requirements for IT data protection and incident reporting.

The breadth and depth of Progent's engineering team offer a unique array of advantages to organizations trying to increase the productivity of their IT network within a reasonable budget. These benefits include:

  • Best Service Methodology
    Progentís team of Microsoft and Cisco Certified consultants average more than a decade of real-world industry experience, at the forefront of network support, performing a wide range of technical projects for a large array of clients. Every Progent consultant shares a refined collection of personal best practices which are combined into company-wide best practices training that Progent teaches its support team. This guarantees that you get not only expert IT capability, but also a support engineer with proven methods for solving real-world network problems efficiently. Read additional information about Progent's best practices for network consulting.

  • Efficient Pricing Model
    Progent's pricing policy is to bill for phone service and in-person help per minute. Consequently, you are invoiced exclusively for received support. Progent does not demand a higher rate for off-hours or urgent service, and Progent does not charge for travel except for emergency calls where on-site work is less than four hours. In addition, Progent applies no startup fee and asks no monthly commitment for support services delivered during normal working hours. Many support firms impose large minimum payments or charge in increments of fifteen minutes or longer. Progent's one-minute pricing granularity eliminates major bills for quick fixes. An additional advantage of granular invoicing is that clients are not tempted to allow minor problems to stay unaddressed until they become big ones. Read additional information concerning Progent's value pricing for IT outsourcing.

  • Complete Documentation of Delivered Support
    Progent has developed a comprehensive support reporting system that stores and formats detailed documentation for all billed support activities. Unlike some independent consultants or local service firms who offer scant documentation or details of tasks done, every service provided by Progent is tracked by full documentation. Every Progent consultant has use of the service reports given by every staff member to every customer. The discipline of detailing and archiving support activity allows more effective service and eliminates a slew of common misfortunes such as when a service client is effectively held hostage to a consultant who refuses to let go of the keys to the kingdom. Find out more details concerning Progent's documentation of IT outsourcing services.

  • Knowledge Transfer
    Progent practices information transfer from Progent's support experts to clients. By teaching customers to resolve problems that are within their comfort zone, Progent can concentrate on offering hard-to-find services where Progent faces little competition. Small companies who utilize freelance consultants or who employ internal IT personnel benefit when Progent transfers knowledge about critical technology and proven processes to make their IT environments more reliable, secure, and efficient. Read more details about Progent's knowledge transfer services.

Get in Touch with Progent
If your Moreno Valley, California company needs to get in touch with Progent about IT outsourcing, consulting, or tech support, call 800-993-9400 or visit Contact Progent.

Fast Remote Technical Help
For immediate online help, you can call Progent's Online Help Desk toll-free at 1-866-PROGENT (866-776-4368).

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Microsoft Lync Server 2010 provides Instant Messaging, Real Presence, voice/video conferencing, desktop collaboration, and both VoIP and traditional public switched telephone network (PSTN) voice communication. Lync 2010 can enhance the capability of Exchange Server, SharePoint Server and Office or Office 365 and simplify administration through integration with Windows AD. Lync can also reduce capital and operational costs by doing away with VoIP equipment and subscription fees, PBX systems, or legacy teleconferencing solutions. Progent's certified IM and Presence experts offer online and on-premises support to assist your company to manage and repair your existing Lync Server 2010 deployment or assess the advantages of migrating from Lync to Skype for Business, which is the new version of the product. Progent can also assist your organization to design and carry out an efficient Skype for Business migration.

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Microsoft Dynamics GP/Great Plains software offers analytics and reporting features that allow you to track all business processes, sales and expenses, and market trends with built-in drill-down, inquiry, and reporting capabilities. Progent's Dynamics GP/Great Plains reporting consulting services can enable you to create reports that allow you to understand your business more completely, converting uncooked data into useful business information. Progent is able to enhance your reporting and business analysis by offering Crystal Reports consulting, FRx support, and Microsoft Excel assistance. In addition to delivering reporting help, Progent can supply Microsoft .NET consulting, Microsoft SQL Server expertise, and programming design with VBasic, XML and other tools in order to offer specialized business software development and eCommerce applications that work seamlessly with Dynamics GP.

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Exchange 2019 Security Online Technical Support
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Progent can help your organization in any facet of your upgrade to Microsoft Exchange 2019 such as deploying Windows Server 2019 as a host for Exchange; designing high availability (HA) system topology for a local, cloud-based or hybrid deployment; moving mailboxes; designing and implementing Hyper-V virtualization; setting up hardware load balancing (HLB); building DAG groups with MCDB caching; integrating with Skype for Business 2019 for voicemail services; setting up collaboration with SharePoint; updating firewalls; integration with O365; and setting up Outlook clients.

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Progent is committed to information transfer from Progent's consultants to customers. By educating customers to resolve technical issues that are within their scope, Progent can focus on providing high-value services where Progent faces little competition. Small companies who work with trusted independent service providers or who maintain in-house IT personnel benefit when Progent passes on knowledge about new technology and proven processes to make their networks more robust, protected, and productive.

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Microsoft SQL Server 2000 is a rich, web-aware database and data analysis solution that opens the door to the rapid development of cutting-edge high-end applications that can provide your company a significant competitive edge. Microsoft SQL Server 2000 features built-in support for XML and the capability to communicate across the Internet and outside the firewall. The experience of Progent's Microsoft-certified SQL Server 2000 consultants, with an average of more than over 10 years of background supporting Microsoft technology, ensures you success in planning, deploying and managing Microsoft SQL Server applications that are seamlessly integrated with other applications powered Microsoft's .NET platform.

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Progent's Experts Group offers consulting in key fields that include Macintosh networking and applications; Expertise for Linux-based, UNIX, and Sun environments; Manufacturing Resource Planning, Enterprise Resource Planning, or CRM consulting; Line-of-business and specialized program support; CIO, management information analyst, and project management services; Custom program design and deployment; Web site, electronic business, EDI, and customer information portal design and integration; SQL management and performance consulting; Management information consulting; and Telecommunications systems consulting.

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Progent's Microsoft certified support team can show you how to define and deploy an efficient in-place Exchange Server 2003 migration plan that minimizes productivity disruption, simplifies long-term service requirements, and makes your Microsoft Exchange Server 2003 easy to administer. For complicated multiple server or multi-site upgrades, Progent offers the experience to finish your project quickly and economically. Progent's Exchange Server 2003 support, troubleshooting, and design offerings include expertise with the integration of outside vendor add-ons to Microsoft Exchange 2003 Server that are best aligned to your business goals.

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Exchange Server 2019 On-site Technical Support
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Progent can help your organization in any phase of your migration to Exchange 2019 such as deploying Windows Server 2019 Core as a host for Exchange; planning high availability infrastructure for a local, cloud-based or hybrid environment; migrating mailboxes; planning and implementing Hyper-V virtualization; configuring hardware load balancing; building Database Availability Groups (DAGs) with MCDB solid-state caching; integrating with Skype for Business 2019 for voicemail; integration with SharePoint; preparing firewalls; integration with O365; and configuring Outlook clients.

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Progent's Microsoft-certified ISA Server 2004 consultants have long backgrounds with Internet Security and Acceleration Server configuring ISA Server-based security installations for IT networks with many offices, remote workers, and line-of-business eCommerce applications. Progent's ISA Firewall consultants are available to help your company in planning and deploying a configuration of ISA Server 2000 or ISA 2004 Server that supports your information protection needs without adversely limiting your network productivity. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or other up-to-date versions of Internet Security and Acceleration Server.

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Microsoft SQL Server 2005 delivers indispensable, familiar tools to IT professionals as well as to network users, reducing the complexity of designing, integrating, managing, and using company information and database programs in environments ranging from handheld devices to corporate information networks. The complexity and interconnectivity demands of Microsoft SQL Server 2005 require an IT consulting firm with hands-on experience and broad knowledge in designing and deploying data-driven, end-to-end business technology solutions. The experience of Progent's Microsoft-certified engineering staff, with an average of over 10 years of professional work involving Microsoft technology, assures you success in planning, deploying and supporting Microsoft SQL Server 2005 applications that are well integrated with the Microsoft .NET environment.

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Progent's ProSight Virtual Hosting service provides comprehensive hosting of a small or mid-size company's production servers in a solution that delivers the maximum level of dependability and expandability and is in addition simple to transfer to any data center. ProSight Virtual Hosting and management options are based upon mature virtualization architectures that enable small companies with mixed- platform IT systems to save dramatically on the costs of capital equipment, infrastructure support, and IT administration while achieving enterprise-class fault tolerance and an unprecedented level of vendor flexibility.

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Progent's Cisco-certified CCIE networking consultants can help you to configure, manage, update, tune and troubleshoot Cisco Catalyst switches. Progent can also assist you to harden the security and compliance of Catalyst switches and migrate smoothly from outdated appliances to current models.

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Progent offers fast access to the skills of veteran wireless consultants who can assist organizations to assess the benefits of Ubiquiti UniFi wireless APs for your business and help you to design, deploy, maintain, and troubleshoot your UniFi network. Progent can also carry out a Wi-Fi site survey to assist you to choose, provision, and position UniFi wireless APs for optimal signal coverage and performance.

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Progentís high availability network consultants offer reliability consulting, disaster recovery services, network load balancing, non-stop interoffice connectivity, high-availability Internet architecture design, high-availability data center consulting, and other fault-tolerant operations services to help your small business integrate a non-stop network for strategic applications. Progent possesses the experience to develop affordable, 24x7 networks by deploying the evolving suite of Windows Cluster servers including Microsoft Windows 2003 Cluster Server, SQL Cluster Server, and Microsoft Exchange Cluster Server. Progentís Microsoft and Cisco authorized consultants can show you how to you build a fault tolerant mutli-location network with a fully redundant Internet interface and efficient system load balancing.

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Small to middle size businesses can now enjoy all the benefits of Microsoft System Center Operations Manager and also have quick access to Progentís Microsoft Certified IT consulting professionals. With Progent's affordably priced IT support packages, small and midsize businesses can select a basic Operations Manager-based co-sourcing package with server monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive 24x7 outsourcing package. Progent offers expertise in System Center Operations Manager 2007 to offer small company information systems world-class reliability, security, and performance.

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Progent's Microsoft-certified consultants have over 10 years of background planning, implementing, enhancing and repairing System Center Operations Manager solutions and can provide companies of all sizes expert online or on-premises consulting services for System Center 2012 Operations Manager. Progent can assist your company to design a topology for System Center 2012 Operations Manager servers that provides the performance and resilience required to monitor your IT resources efficiently, whether your infrastructure are onsite, cloud-based, or a hybrid solution. Progent's SCOM consultants can also assist you to install and customize Microsoft SCOM 2012 management packs based on industry best practices for tracking network fabric and Microsoft and third-party apps and services. Also, Progent can provide fast online or on-premises troubleshooting to assist you to fix critical issues detected by Microsoft SCOM 2012.

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Microsoft Experts On-site Technical Support for Exchange 2016 DLP
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Progent can help you in all phases of your upgrade to Exchange 2016 such as designing high availability system topology for a local, Microsoft cloud connected or hybrid deployment; server and CAL licensing requirements for Exchange and Windows Server 2012 R2; moving mailboxes; Hyper-V virtualization strategy; specifying storage capacity required for your VMs, databases and logs; setting up hardware load balancing (HLB) for high-availability client access services; planning, building and validating Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; updating the firewall; resolving SSL issues; performing client integration with Office desktop or Microsoft Office 365; and configuring Outlook on the web (formerly Outlook Web App).

Configuration for SharePoint 2013 Nationwide Specialists
Connecticut - Bridgeport, CT, New Haven, CT, Hartford, CT, Stamford, CT Technical Support for Sun Solaris Solaris Technology Consulting
Consult for 64-bit Migration 64-bit Server Consulting
Consultant for Microsoft SQL 2014 Microsoft SQL Server 2016 Network Engineer Chicago Loop, Illinois
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Contract Network Consultants Work At Home Job Telecommuting Microsoft Consultant Jobs
Windows and Solaris Consultant Services
Support Outsourcing for UNIX with Windows

If your company is developing UNIX-based applications in an environment that has MS Windows-based servers, desktops, and office productivity products, Progent can provide comprehensive information technology outsourcing that allows you to focus on your area of high-value know-how while avoiding the constant hassle of maintaining your business network. By using smart network monitoring and by delivering remote and in-person assistance as your company needs it, Progent represents an economical solution for maintaining an IT system that features high reliability, security, and performance. Progent's developer support offerings include full-service it outsourcing, virtual server infrastructure, online and on-premises support and repair, network monitoring, and Help Desk outsourcing.

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Engineers Stamford Danbury Greenwich Cisco Computer Tech
Remote Access Computer Consultants
Technology Consulting for Remote Access

Cisco's security and remote access technology for small to medium sized companies represent a full array of easy-to-administer security hardware and software to help protect your entire network infrastructure. Cisco's Virtual Private Network product family includes switches, firewalls, intrusion detection systems, and Virtual Private Network solutions. Progent's expert consulting staff includes field-proven engineers with Cisco Certified Internetwork Expert (CCIE) and Cisco Certified Network Professional qualifications who can assist your organization to select Cisco VPN, Cisco RADIUS Security, and additional Cisco protection solutions that align best with your corporate objectives.

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Microsoft Dynamics GP On-site Technical Support
Dynamics GP Power BI Troubleshooting

Progentís Microsoft certified experts provide a range of consulting services for Microsoft Dynamics GP. Dynamics GP/Great Plains is a Microsoft financial platform and corporate management tool built, like all Microsoft financial tools, on the expandable and familiar platform of Microsoft Windows technology. Dynamics GP/Great Plains 2010, the latest version of Microsoft accounting products in the Dynamics GP/Great Plains line, provides a cost-effective solution for controlling and integrating finances, e-commerce, supply chain, manufacturing, project accounting, field service, customer relationships, and HR. Microsoft Dynamics GP is simple to deploy and integrate, and with its modular design you can license only the capability you currently require, with the option to add clients and enlarge capabilities when necessary. Progentís Microsoft Dynamics GP Software consulting engineers can help you deploy, configure and administer Microsoft Dynamics GP 2010 and also earlier versions of Microsoft Dynamics GP/Great Plains.

Exchange 2013 Security Support and Setup Exchange Server 2013 Support
Expert Microsoft Certified SCOM 2016 IT Consultants Remote Support Services for System Center 2016 Service Manager
Supplemental Call Center Troubleshooting
Shared Support Desk Technical Consultant

Progentís Help Desk Co-management service makes it possible for your business to split responsibilities for Help Desk support seamlessly between your IT team and Progent's nationwide pool of certified technical support technicians and subject matter experts. Progentís Co-managed Help Desk service is a collaborative support solution based on the leading shared professional services automation (PSA) platform for handling end-user service requests, ticketing, responsibility, progress tracking, and metrics.

Firepower Services Technical Support IT Services
ProSight Email Spoofing Protection Engineers
Email Predictive Sender Profiling Engineer

Progent's ProSight Email Guard uses the technology of top information security vendors to deliver centralized management and world-class protection for all your inbound and outbound email. The powerful architecture of Progent's ProSight Email Guard managed service combines cloud-based filtering with an on-premises security gateway appliance to offer advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. Email Guard's Cloud Protection Layer serves as a first line of defense and blocks the vast majority of unwanted email from reaching your security perimeter. This reduces your exposure to external threats and saves network bandwidth and storage. Email Guard's onsite gateway appliance provides a deeper level of inspection for incoming email. For outbound email, the onsite gateway offers anti-virus and anti-spam filtering, DLP, and email encryption. The onsite security gateway can also assist Exchange Server to monitor and safeguard internal email traffic that originates and ends inside your corporate firewall.

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Desktop Change and Update Support Group
Microsoft Intune Installer

Progent's network engineers can assist your company to streamline desktop PC software update deployment by delivering expertise with management solutions like Configuration Manager 2007, Systems Management Server, and Windows Server Update Services.

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Windows Server 2012 R2 Hyper-V IT Consulting
Windows Server 2012 R2 Private Cloud IT Consultants

Progent's certified consultants can assist you to evaluate the business value of Microsoft Windows Server 2012 R2 for your organization, develop pilot systems and rollout strategies, tune your network infrastructure for on-premises, multi-location, cloud-based, and hybrid datacenters, train your IT management team, develop an enterprise-wide security strategy, streamline IT management, assist with creating applications, and generate and test a disaster recovery/business continuity plan.

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Huntington Beach Small Business Computer Consulting Companies Networking Firms for Huntington Beach
Expert Microsoft Certified Exchange 2016 Migration Professional
Support Services for Exchange Server 2016 Migration Planning

Progent can help you in any and all facets of your upgrade to Exchange 2016 such as planning HA system topology for a local, Microsoft cloud connected or hybrid deployment; server and CAL licensing compliance for Exchange Server and Windows Server 2012 R2; moving mailboxes; Hyper-V virtualization strategy; specifying mass storage capacity required for your virtual machines, databases and logs; setting up HLB for high-availability client access services; designing, setting up and validating Exchange Servers and Windows Servers and DAG groups; integration with SharePoint; updating your firewall; creating SSL certs; performing client remediation with Office desktop or Office 365; and setting up Outlook on the web.

ISA Server 2006 Remote Troubleshooting ISA 2006 Firewall Specialists
IT Consultants for Microsoft Windows Server 2016 Online Support
IT Consultants for SPA500 Series IP Phone IP Telephony Consultant
IT Outsourcing Company for BlackBerry Smartphone Newark, NJ Technology Consulting Company for BlackBerry Wireless
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MCSE Expert Certified Support Specialist Small Business Network Consulting Group
Microsoft System Center 2012 R2 Technology Consulting
System Center 2012 R2 Support and Integration

Progent has more than 10 years of experience configuring, maintaining and troubleshooting the key components that make up Microsoft System Center and can assist you to plan, deploy, support, and fix your System Center 2012 R2 solution to maximize the availability and performance of your applications and infrastructure across multiple Windows and Linux/Unix OS environments and local and Cloud-connected fabric. Progent's consultants can help your organization to migrate to the current edition of Microsoft System Center from a previous release or from a third-party IT management solution to deliver the benefits of best-in-class deployment, centralized management, security, plus datacenter and application performance monitoring.

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Microsoft Certified Expert Network Consultants for SQL Server 2017 Mobile Reports SQL Server 2017 Analysis Services Online Technical Support
Microsoft Windows Server Recovery
Networking Consultant for Microsoft Office System

Progentís IT outsourcing services offer budget-friendly computer consulting for small businesses. Whether it involves planning network infrastructure, creating an in-house Help Desk or using an outside one, rolling out an updated e-mail platform, monitoring your system, or creating an on-line eCommerce solution, outsourcing your IT engineering services can contain costs and eliminate uncertainties, allowing network service budgets to increase in a more linear and manageable manner than is feasible by building up a bulky, knowledgeable in-house network support staff. Progentís Outsourcing White Paper and flyers show how Progent can help you build a protected and robust network foundation for your vital applications based on Microsoft Windows such as Office XP, Office 2003, and Office 2000.

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Microsoft Azure hybrid cloud solutions Consulting
Microsoft Azure integration Specialists

Progent can help small companies to move any part of their network infrastructure to Microsoft Azure. This can simplify network administration and lower equipment investments. Azure includes a wealth of cloud services and Progent can help you to understand the advantages and restrictions of various cloud computing architectures supported by Azure. Progent can show you how to manage cloud-resident or hybrid cloud and on-premises apps and resources and make sure you sidestep the typical mistakes small companies make when migrating to a public cloud. Progent can show you how to configure cloud servers on Azure Virtual Machines, use cloud storage with Azure Storage, manage user identity with Azure Active Directory, and automate backup-and-recovery services with Azure Backup. Progent can also help you to configure perimeter firewalls and IPsec VPN tunnels and also to integrate iPhones and iPads and Google Android smartphones and tablets.

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Secure for Juniper J Series Gateway
Juniper J2350 Router Security Audit Services

Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.

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Small Business Wireless IT Services
Wireless LAN Computer Consultants

Progentís wireless professionals can help small businesses design, select, pilot, install and support secure building-to-building wireless bridging products that integrate seamlessly into your existing network while offering a level of security that matches or exceeds wireline interfaces. Progent offers experience in wireless network technology from Cisco Aironet and Meraki, Proxim, and additional small business wireless providers and can show you how to select and deploy the wireless link technology that match your business requirements.

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Microsoft Exchange Integration Support Microsoft Exchange Upgrade Online Help
Microsoft Exchange Network Specialists in Athens Microsoft and Apple Support Organizations in Athens
WatchGuard Fireware Cybersecurity Group
WatchGuard Firebox Cybersecurity Organization

Progent provides support services for WatchGuard Firewall security appliances including the WatchGuard XTM and Firebox families of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can help you choose, configure, and manage a WatchGuard Firewall security appliance that aligns with your security plan and is within your computer budget. Progent can also assist you to integrate WatchGuard Firewall and SSL VPN devices with security products from other suppliers and provide a convenient source for technical help, training, and security consulting.

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Microsoft MCA Remote Consulting Job Opportunities Microsoft MCTS Remote Consultant Work From Home Job
Double-Take Software Backup Support Services
Double-Take Software Technology Consulting

DoubleTake/Carbonite Software offers a selection of products intended to provide small businesses a range of affordable alternatives for backing up and recovering business-critical applications such as Exchange, SQL, Blackberry, and Microsoft SharePoint. Progentís business continuity planning experts have in-depth backgrounds integrating DoubleTake/Carbonite products into small business IT networks to create an advanced state of fault tolerance and business continuity capability at a budget-friendly price.

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Microsoft and Mac Desktop Small Office Network Consultant
Setup for Microsoft and Apple Mac Desktop

Progent offers a wide range of affordable consulting and support services to assist your business to deploy, integrate, repair, and administer workstations and notebooks based on Microsoft Windows, Apple macOS and OS X, or popular versions of Linux. Progent can offer on-premises or remote assistance for individual computers or laptops or help you to plan and carry out a company-wide rollout of new or updated operating system software and business applications. Progent can also supply consultants and technical workers to help your company to plan for and implement a company relocation or merger designed to cause the least possible disruption of your business.

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SQL Server 2008 Technology Consulting
Microsoft Expert SQL Server Contract Programming Firm

Microsoft SQL Server 2000 is a rich, Web-enabled database and data analysis package that opens the door to the rapid creation of a new generation of enterprise-class applications that can give your company a critical competitive edge. Microsoft SQL Server 2000 features core support for XML and the capability to communicate across the Internet and beyond the firewall. The experience of Progent's Microsoft-certified SQL Server 2000 consultants, averaging more than over 10 years of work helping with Microsoft integration, assures you success in planning, deploying and managing Microsoft SQL Server applications that are seamlessly connected with other applications powered Microsoft's .NET platform.

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Microsoft SharePoint 2013 Technology Consulting Online Help for Microsoft SharePoint
EMail Virus Information Technology Consulting Firm
Wireless Email Integration Services

Progent's Microsoft-certified experts have 20 years of experience providing electronic messaging and integrated telecommunications/email solutions for companies. Progent offers affordable Microsoft Exchange Server support services to enhance email security and virus protection, achieve fault tolerant email, and facilitate remote and mobile email connectivity. Progentís Microsoft Exchange consulting and support offerings can assist you in designing and deploying a Microsoft Exchange upgrade or a migration from a legacy SMPT server or outdated Microsoft Email product such as Exchange 5.5 to Exchange Server 2010.

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Microsoft Windows 8.1 Evaluation Outsourcing Windows 8.1 Specialist
Microsoft Windows Consulting Services Windows 8.1 BitLocker Security Consulting Services
ransomware preparedness evaluation Professionals
ransomware defense Consulting

The ProSight Ransomware Preparedness Report is a low-cost service built around a brief discussion with a Progent information assurance expert. The fact-finding interview is intended to help evaluate your company's ability either to defend against ransomware or recover quickly after a ransomware incident. Progent will consult with you directly to gather information about your current security profile and backup system, and Progent will then deliver a written Basic Security and Best Practices Report describing how you can apply best practices to build an efficient AV and backup environment that reduces your vulnerability to a ransomware attack and meets your business needs.

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SQL Server 2017 Enterprise Configuration
SQL Server 2017 AlwaysOn IT Services

Progent's Microsoft-certified SQL Server 2017 experts can assist your business to assess the business advantages of upgrading to SQL Server 2017 and can help you to design and implement an efficient migration of your databases and applications to any network architecture including local, cloud-based, or hybrid. Progent's SQL Server experts can provide online or on-premises support ranging from on-demand design assessment or debugging to end-to-end project management and co-management to ensure your SQL Server 2017 initiative is carried out on time and within budget.

Mississippi Software Consultant Jackson, Mississippi Troubleshooters
ISA 2004 Standard Edition Server Computer Consultants
Professionals for ISA 2004 Server

Progent's Microsoft-certified Internet Security and Acceleration Server consultants have broad experience creating corporate security solutions for IT networks with many sites, mobile workers, and line-of-business eCommerce applications. A Progent ISA 2004 Firewall engineer is ready to help your small or mid-size business design and implement an installation of Microsoft ISA Server 2004 that supports your information protection requirements without limiting your productivity.

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Virtual Office Microsoft Consultants Contractor Jobs
Telecommuting Cisco Consulting Contract Job Opportunities

Progent is convinced that a well designed and executed information system can be a pivotal piece for enabling a firm's success, and we follow this philosophy in our own system infrastructure. We have created a non-stop virtual office infrastructure that allows Progent's in-house consultants and certified contractors to offer rapid and efficient service, collaborate easily on sophisticated projects, and experience career and private growth by being part of a dynamic company ethos of self motivation and independence.

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District of Columbia Computer Network Providers
Maryland Small Business Computer Consulting Firms

Progentís National Support Center offers nationwide remote assistance for Windows and Cisco-based small office computer networks. Progent's Microsoft and Cisco-Certified support professionals offer telephone help and online direct network connection to troubleshoot and repair technical problems rapidly and affordably. The scope of IT experience represented by Progent's team of country-wide service engineers allows Progent to escalate even the toughest network issues to competent experts as needed.

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Moreno Valley, CA Microsoft Computer Computer Consultancy Computer Service for SQL Server 2014 in Port of New Orleans
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Network Infrastructure Monitoring Engineers
Computer Consultant for Managed IT Services Consultants

Progent's ProSight family of managed IT services are geared to provide businesses who have minimal internal network administration and support teams with low-cost access to world-class management platforms and technical expertise. Benefits of Progent's ProSight catalog of managed services include fixed IT maintenance costs, smart automation of routine administrative processes, ongoing adoption of new technology, graceful transition from older technology to current solutions, improved alignment of information technology with strategic objectives, access to seasoned IT experts, and freeing up management to concentrate on business rather than ever-changing computer technology.

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Network Consulting for iPhone backup Integration Support for iPhone and SQL Server integration
Network Design and Configuration for Exchange 2003 Server in Scottsdale Microsoft Exchange Server 2007 Support Consultants Scottsdale, AZ
Network Engineers for Urgent Network Moreno Valley, Riverside County Remote Technical Support
Microsoft Certified Partner Dynamics GP Power BI Network Engineer
Dynamics GP/Great Plains Network Consultants

Microsoft Dynamics GP allows you to expand and manage your business more efficiently by delivering easy access to strategic information and a fast ROI. Microsoft Dynamics GP offers major productivity benefits such as its ability to extend the presence of your organization, handle your accounting, computerize financial processes, standardize procedures across your company, refine inventory control, enhance order accuracy, grow revenue and minimize turnaround time, and maximize free cash flow. Progent can show you how to set up and maintain a reliable, secure server and network infrastructure to support Great Plains, and can offer experienced Dynamics GP/Great Plains support professionals to help you derive all the benefits of your Dynamics GP/Great Plains business management system.

Network Recovery for Microsoft Exchange Server 2007 in West Pico Installer East Los Angeles
Solaris Security Evaluation
Solaris information Systems Audit

If your company operates a Solaris network or a multi-OS IT environment, Progent's CISM, CISSP and ISSAP-certified consultants can help your whole enterprise in a wide array of security topics including security administration procedures, security design and models, connection control products and techniques, software development security, business processes security, physical security, telecommunications, network and Internet security, and business continuity preparedness. CISM and CISSP stipulate the fundamental skills and worldwide standards of performance that information security managers are expected to possess. These accreditations give IT management the assurance that consultants who have achieved their CISM or CISSP certification have the experience and theory to offer effective security management and engineering help.

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SQL Server 2008 Information Technology Outsourcing Group
Microsoft SQL Server 2008 Computer Support Companies

Progent's Microsoft-certified experts offer network support and IT consulting services for Microsoft .NET Servers and applications and for Microsoft Windows Server 2012 R2, Windows Server 2008 R2 and Windows Server 2003. Progentís consulting team can help you design, deploy, maintain and administer the entire suite of Windows .NET Servers including SQL Server, ISA Server, Small Business Server, Microsoft Exchange Server 2013 and Exchange Server 2010, Microsoft SharePoint Server, Windows Hyper-V, Lync Server, Project Server, and System Center Operations Manager (SCOM).

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ISA 2006 Support and Setup
Onsite Technical Support for Internet Security and Acceleration Server 2006

Secure Application Publishing with ISA Server 2006 allows more control over intranet resources while enabling increased efficiency by making these applications available to legitimate remote or mobile users. ISA Server can protect business applications, services, and information throughout all network layers with stateful packet inspection and powerful publishing tools. Progent's Microsoft-expert Internet Security and Acceleration Server consultants can help you design, deploy, set up, and support Internet Security and Acceleration Server 2006 on your network so your company achieves a smart and affordable combination of security, productivity, and performance.

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wireless VoIP phone integration Support
wireless IP phone integration Consultant

Cisco's wireless IP phones are industrial-grade Wi-Fi handsets intended for workers who are on the move within office, warehouse, health-care or other environments where management requires user endpoints that offer more control, data security and ruggedness than is achievable with the Bring-Your-Own-Device style of workplace communications. Integration of Cisco's wireless IP phones typically requires that you set up and optimize many key pieces of your Wi-Fi environment including access points, switches, Cisco wireless LAN controllers, and call management tools. Progent's Cisco-certified experts can provide remote and onsite assistance to help your organization create and manage a Cisco wireless VoIP phone deployment by providing integration services that can range from debugging the set up of a wireless IP phone or AP to providing comprehensive project management outsourcing or co-sourcing for updating the wireless architecture of an entire campus.

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Windows 2003 Support
Windows 2003 Computer Consultant

The knowledge and experience of Progent's certified Microsoft Windows Server 2003 consulting team, with an average of more than 11 years of support in Microsoft technology, assures you success in selecting the edition and set up of Windows 2003 Server that aligns best with your company's goals. Progent can also assist you with planning, installing, managing and supporting sophisticated information technology solutions powered by Windows Server, and can assist your migration from Windows 2000 Server or Microsoft Windows NT.

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New Mexico Network Intrusion Penetration Testing Albuquerque, NM, Las Cruces, NM, Santa Fe, NM, Rio Rancho, NM Compliance Auditor
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Office Communications Server Release 2 Consultant Services MS Office Communications Server 2007 Services
Ohio Computer Setup Columbus, OH, Cleveland, OH, Cincinnati, OH, Toledo, OH, Arkon, OH Outsourcing
On-site Technical Support Toledo, OH Information Technology Consulting Companies for Exchange 2010 Server in Toledo, Lucas County
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Online Office 365 Excel Training Outsourcing Technology Training for Live Online Microsoft Office
Online Technical Support for Microsoft Essential Business Server Microsoft Small Business Server IT Consultants
Consulting for SCDPM 2012 Migration
On-site Support for SCDPM 2012 Planning

Progent's Microsoft-certified consultants offer remote or in-person expertise to assist businesses of any size to plan, deploy, administer, and troubleshoot a backup-and-restore system built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent can assist you to migrate from older versions of Data Protection Manager or from another backup platform, and Progent can integrate your Data Protection Manager implementation for onsite, cloud, or hybrid datacenters. Progent offers occasional support for resolving especially challenging issues, or full project management support. Progent's consultants can also help you to incorporate SCDPM 2012 into an enterprise-class disaster recovery plan.

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Oracle DBA Services Oracle PL/SQL Developer
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Engineer for MS SQL Server
Remote Technical Support for Microsoft SQL Server

SQL Server 2005 delivers indispensable, standardized tools to IT professionals and information workers, lessening the difficulty of creating, integrating, administering, and using enterprise data and database applications on platforms ranging from handheld devices to enterprise data networks. The sophistication and interconnectivity requirements of Microsoft SQL Server 2005 call for an IT consultant with real-world experience and broad knowledge in planning and building information-based, end-to-end business IT solutions. The expertise of Progent's Microsoft-certified technical team, with an average of more than 10 years of background involving Microsoft integration, assures you success in designing, configuring and supporting Microsoft SQL Server 2005 solutions that are well integrated with the Microsoft .NET environment.

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Penetration Testing Network Security Testing Consultant
Philadelphia Small Office Computer Consultant Philadelphia, Pennsylvania Computer Support
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Cisco Certified Expert Meraki Wi-Fi AP Management IT Consultants
Meraki Outdoor Wi-Fi AP Online Technical Support

Progent's Cisco-Meraki Wi-Fi access point experts can assist your organization to plan, configure, manage and troubleshoot Cisco's Meraki-based Wi-Fi networks for deployments ranging from a small office to a campus or a nationwide enterprise. Progent can also assist you to integrate other Cisco appliances for unified management.

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Power BI Security Contract Programmer Power BI and SSRS Developer Firm
Telepresence Online Support Services
Technology Professional for Tandberg Video Conferencing

Progent offers access to a veteran consultant with years of hands-on experience installing, managing, and enhancing video conferencing platforms from top-tier vendors such as Cisco, TANDBERG, Polycom, and LifeSize. Progent can work with your in-house network support group, your ISP, and your telepresence technology supplier to assist your company increase the business value of your video conferencing solution.

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Microsoft Office SharePoint Server 2007 Consultants
SharePoint Server 2010 On-site Technical Support

Progentís Microsoft-certified consultants can provide organizations of all sizes consulting, troubleshooting, and application development expertise for SharePoint Server and SharePoint Online. SharePoint is an enterprise solution that utilizes web technology for intelligently connecting people, groups and information. Microsoft SharePoint Server offers a central location for your workers or customers to access, manage, share and manipulate relevant information, documents, and software and to interact with other people. SharePoint enables faster and more intelligent decisions, more effective access across teams and more economical business processes. Windows SharePoint Services join employees, clients, workgroups and major tasks with the information theyíve developed in a manner that makes data easy to locate, retrieve and apply. Progent's SharePoint experts can assist your organization to maintain your current SharePoint solution or upgrade to the latest version of SharePoint Server or to SharePoint Online.

Project Management Consulting Consultant Services for IT Development Project
F5 Networks BIG-IP Outsourcing
F5 Networks 3-DNS Remote Troubleshooting

Progent offers fault tolerant load balancing consulting covering system load balancing, load balanced program, LAN/WAN backbone routing, and content delivery products including Cisco Content Engine. High availability load balancing vendors for which Progent can provide consulting expertise include Microsoft Windows 2003 Server Network Load Balancing Manager, Citrix Access Suite and Presentation Server, Cisco Content Services Switch, Cisco Content Distribution Manager and Cisco CDN Software, and F5 Networks BIG-IP.

Project Web App Contract Programming Firm Microsoft Expert Expert Development for Project Server
QTS Sacramento Colocation Center Consultant Consulting for QTS Sacramento Colocation Center
Solaris to Windows Migration Consulting
Upgrading for UNIX

Progent can assist your business to design and implement an efficient migration from a Sun Solaris-powered information environment to a network powered by Microsoft Windows and suited for supporting Microsoft's familiar office productivity software, business applications, and software development platforms. Progent's Sun Solaris, Windows and Cisco engineers and software development specialists can assist you to preserve your data and reduce productivity discontinuity by designing an effective transition plan that protects your existing assets in Sun Solaris software and infrastructure. UNIX-to-Windows transition consulting services available from Progent include evaluation of current environment, transition planning and validation, Exchange migration expertise, information and application transition, and processor and mass storage transition and consolidation.

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SQL Server 2016 and Excel Information Technology Consulting
SQL Server 2016 and Amazon Marketplace Web Service Outsourcing

Microsoft SQL Server 2016 offers significant improvements in performance, scale, security, high-availability, mobile computing integration, plus built-in BI. Innovations include PolyBase for handling relational and non-relational databases simultaneously for data warehousing, R language integration, Dynamic Data Masking, Mobile Report Publisher, and centralized management of on-premises and cloud-based resources. Progent's Microsoft-certified consulting team can deliver remote and onsite expertise to assist businesses of any size to deploy, administer or troubleshoot any edition of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with other core Microsoft products such as Windows Server and Hyper-V, Exchange, SharePoint, Dynamics CRM and GP, Lync or Skype for Business, and SCOM.

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Radvision XT5000 Specialists
LifeSize Telepresence Professionals

Progent offers the support of an accredited consultant with an extensive background deploying products from the leading telepresence providers such as Cisco, Polycom, LifeSize and Radvision and can assist you to plan, configure, upgrade, or troubleshoot a video conferencing solution that protects your current investment and maximizes the strategic value of your information network. Progent also offers the services of network infrastructure engineers able to help businesses of all sizes to build and troubleshoot a communications network that delivers the speed, dependability, protection, and expandability you need to support your telepresence environment.

RIM Blackberry Online Technical Support BlackBerry Synchronization IT Services
Remote Help Desk Setup Consultancy Services Migration Consultant
Trainer for Mac Office Excel
Office Entourage for Mac Learning

Progent offers onsite education designed for people who wish to broaden their knowledge of the Apple macOS and OS X operating system, Apple Mac hardware, or Mac office productivity software including Word, Excel, and Outlook for Mac. Progent also offers customized group or individual online classes for Mac application software.

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Microsoft has made a strong effort to enable transparent hybrid environments that combine Office 365 and local Exchange deployments. This allows you to have some mailboxes located at your on-premises datacenter or private cloud and other mailboxes hosted by Office 365. Progent's certified Exchange consultants can help you with any phase of planning, implementing and troubleshooting your hybrid Exchange Online deployment. Progent's Exchange specialists can deliver occasional expertise to help you through challenging technical bottlenecks and also can provide extensive project management outsourcing or co-sourcing to ensure your hybrid Office 365/Exchange initiative is completed on schedule and on budget.

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Progent's CCIE-certified network infrastructure experts offer high-level support services for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can help you to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and design UCS server failover solutions.

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SMS Server Migration Technical Support Services

Progentís certified consultants provide small and medium size companies enterprise-class consulting support for SMS Server 2003 and Configuration Manager 2007, Microsoft's standard tools for update and deployment automation. Configuration Manager is the new name for the update management platform previously known as SMS Server. Configuration Manager provides a range of new features to Systems Management Server 2003 including full automation, integrated Windows Vista Microsoft Windows Server 2008 awareness, NAP security support, and boot image management. Progentís Microsoft certified consulting professionals can help you use SMS Server or Configuration Manager 2007 effectively for streamlined OS and application deployment, security patch control, application metering, and software license reconciliation. Progent's engineers can also help you to move smoothly from Microsoft Systems Management Server to System Center Configuration Manager.

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Microsoft Communications Server delivers Instant Messaging and Real Presence in an extensible, world-class package featuring enhanced security, seamless compatibility with other Microsoft products, an extendable, standards-based development platform, and support for regulatory requirements such as HIPAA, SOX, and GLB. Communications Server allows cost savings and improved business efficiencies, enhanced worker output, and stronger IP security. MS Communications Server 2007 has been replaced by Lync, which itself has been replaced by Skype for Business. Progent's certified unified communications consultants can provide online and on-premises support and mediation help for your Office Communications Server 2007 deployment and can help your organization to evaluate the advantages of migrating to Microsoft's Skype for Business. Progent can also assist you to plan and carry out a smooth migration that will add significant strategic value to your information network

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Progent's Microsoft-certified Windows Server 2019 consultants can help your company to plan and implement an efficient migration to Windows Server 2019 using your current system architecture or a cloud-hosted or hybrid model. Windows Server 2019 offers major enhancements in capacity, performance, manageability, Hyper-V virtualization, cybersecurity, hybrid local/cloud integration, resilience, and Linux support.

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Microsoft Entourage and Exchange Computer Consultants

Exchange Servers and Apple Mac workstations can co-exist efficiently. Progent's Apple and Microsoft certified experts can show you how to install Microsoft Entourage and Microsoft Exchange Server so your Mac users can collaborate with teammates who run Outlook. With Microsoft Exchange and Entourage 2008 for Mac, Exchange and Mac software can coexist, enabling Mac users to receive and send messages, examine the GAL, copy addresses, sync up calendars, and alert people to meetings via your Exchange account. Progent will verify that your Microsoft Server is properly set up and that LDAP and Outlook Web Access are working. Progent also offers customized one-on-one Entourage training.

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Progentís Co-managed Help Desk service allows your business to share responsibilities for Help Desk support transparently between your IT team and Progent's large roster of seasoned desktop support technicians and subject matter experts. Progentís Co-managed Help Desk service is an advanced support solution based on the leading shared PSA tool for handling end-user service requests, ticketing, responsibility, status tracking, and reporting.

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IT Development Project Professional

For enterprise project management support, Progent offers the services of senior IT professionals with years of experience in technology management, application development, and process engineering for organizations from Big 4 firms to dot-com startups to state government agencies. These proven IT managers can provide project management skills to assist enterprise clients adhere to leading practices to ensure that development or deployment projects are successfully completed on schedule and within budget.

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For custom application creation, Progent can supply programming consultants to write line-of-business applications in areas such as eCommerce, web site design, Microsoft Dynamics products including Great Plains Software accounting system, and custom management reports based on Crystal Reports, Access Report, or FRx Reports. Progentís experts can use Internet Information Services to create company-specific eCommerce applications powered by Microsoft ASP.NET. Also, Progent offers experts in a broad array of custom software development platforms including SQL Server and Delphi. For custom e-Commerce software, Progent also can provide specialists in custom Microsoft Access, custom Visual Basic, custom Excel, and any other specialized development powered by any Microsoft development platform.

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Progentís Technical Response Center (TRC) offers nationwide extended hours remote assistance for IT networks powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Certified service experts offer after-hours telephone help and remote direct network connection to isolate and resolve network problems rapidly and economically. The scope of IT experience available from Progent's staff of nationwide support professionals allows Progent to escalate even the most difficult network issues to appropriate specialists as needed. For urgent problems, the TRC endeavors to respond to your call for support within one hour.

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Progent can provide rapid online access to Cisco-certified CCIE networking consultants. Progent's CCIE experts can connect to your environment via powerful remote diagnostic utilities to deliver fast and affordable troubleshooting and remediation of critical network infrastructure issues.

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Exchange 2013 incorporates significant improvements to the capabilities of Exchange 2010 and delivers powerful new features as well as a redesigned structure. These improvements favorably impact key IT areas including ease of administration, availability, security and compliance, cost of ownership, collaboration, expandability, performance, compatibility, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consulting professionals can help you evaluate the potential business benefits of upgrading to Microsoft Exchange 2013, design a cost-effective test and rollout plan, and educate your IT team to maintain your Microsoft Exchange 2013 environment. Progent also offers affordable online consulting and support and management for Microsoft Exchange 2013.

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Progent's Cisco-certified wireless networking consultants can provide remote and on-premises consulting and support services to assist you to plan, install, administer, tune, and debug Wi-Fi deployments that incorporate Cisco's Meraki access points. Progent's experts can also help you to design and implement hybrid networks that integrate local and cloud-hosted services and that provide seamless connectivity, enhanced security and compliance, streamlined management, and consistent operation for all your mobile and desktop endpoints.

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Progentís Microsoft certified consultants provide a range of consulting services for Microsoft Dynamics GP (formerly Great Plains). Microsoft Dynamics GP/Great Plains is a financial and ERP platform based, like all Microsoft financial tools, on the scalable and familiar platform of Windows technology. Microsoft Dynamics GP offers a cost-effective solution for controlling and combining finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, and human resources. Dynamics GP is simple to deploy and configure, and with its modular approach you can purchase only the capability you currently require, with the ability to add users and increase capabilities in the future. Progentís Microsoft Dynamics GP support experts can help you deploy, configure and manage the current version of Microsoft Dynamics GP or migrate smoothly from an earlier edition.

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WatchGuard XTM Firewall Audit
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Progent provides consulting services for WatchGuard Firewall/VPN security appliances such as the WatchGuard XTM and Firebox families of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can help you select, configure, and maintain a WatchGuard VPN security appliance that fits your network security plan and meets your IT budget. Progent can also assist you to integrate WatchGuard Firewall and SSL VPN products with protection products from other suppliers and provide a convenient source for network help, education, and security expertise.

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Wireless Network Services

Progent can show you how to plan, configure, manage, monitor, and troubleshoot an efficient Wi-Fi network architecture, select appropriate technology, and configure access points, wireless bridges, antennas, wireless controllers, and various wireless products. Progent can also show you how to create a complete 802.11x system security plan that is well aligned with the security plan for your entire business network.

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Wi-Fi Consultants

Progent can help you plan, configure, manage, and repair an efficient Wireless network architecture, select sensible technology, and integrate wireless access points, bridges, antennas, wireless controllers, and other wireless products. Progent can also show you how to put together a complete wireless network security plan that is well integrated with the security plan for your entire corporate network.

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Solaris Consulting
UNIX Professionals

Progent's Sun Solaris platform support experts provide small companies and developers assistance with managing and maintaining Solaris systems that coexist with Microsoft-powered networks. Progent can give your organization access to Sun Solaris experts, support professionals premier by Microsoft and Cisco, and security experts with CISM and CISA certification. This broad range of experience provides you with an easy single consulting firm to help you build and maintain a protected and reliable cross-platform network and communications infrastructure that allows Solaris and Microsoft interoperability by combining Windows with popular versions of UNIX including Mac OS X, Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX or leading Linux derivatives such as RedHat Linux, SUSE, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora, Gentoo, Mandrake/Mandriva, Debian GNU/Linux, and Slackware.

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Progent's certified information technology consultants can provide Windows Server 2016 integration consulting services to assist businesses of any size to plan and implement an efficient upgrade to Windows Server 2016 and Windows Hyper-V 2016 based on an on-premises, cloud, or hybrid deployment model. Progent can assist you to assess the business benefits of Windows Server 2016 for your environment and can help you with any aspect of designing, configuring, administering or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can assist you to benefit from the many innovative disaster recovery and security features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines, Credential Guard, Just In Time (JIT) Privileged Access Management, Virtual Machine load balancing, Storage Replica, plus workgroup and multi-domain clusters.

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VMware vCenter Orchestrator Consultants

VMware's popular Site Recovery Manager (SRM) is a component of VMware vCenter that lets you orchestrate, automate and verify a consistent workflow for recovering applications and services rapidly after an outage. Site Recovery Manager provides centrally controlled and automated disaster recovery, application mobility, plus non-disruptive site migration, failback and site re-protect. SRM also allows non-disruptive testing for disaster recovery, updates and fixes and can generate audit reports to verify full service restoration, validate Service Level Agreements and prove compliance. Progent can provide the skills of a VCDX certified VMware Site Recovery Manager consulting expert to assist you to design, deploy, test and administer a disaster recovery solution powered by VMware Site Recovery Manager.

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Microsoft Certified Partner Small Business Outsourcing

Progent is a Microsoft Certified Partner with accredited competencies that include Advanced Infrastructure Solutions. Microsoft Certified Partners are the elite organizations who receive the top customer satisfaction and enjoy the closest operational relationship with Microsoft. The knowledge, capabilities, and commitment needed to achieve the level of Microsoft Certified Partner benefits Progent's customers by enabling Progent to provide your company more complete solutions for your information system.

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Macintosh OSX Remote Troubleshooting

Progent's consultants can provide Apple macOS and Mac OS X users a variety of services including workstation support, Apple macOS and OS X consulting, Apple Mac co-existence with Windows networks, Entourage and email expertise, network protection services, and one-on-one education. Progent can assist businesses to upgrade to macOS from OS X or earlier editions of Apple Mac OS X and Progent can offer expertise with macOS and Mac OS X applications. Progent can also help you with Apple iPhone integration and iPad synchronization, or migrating to iCloud services. For business networks built solely on Apple macOS or OS X or for networks with a combination of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to handle the complexity of planning, configuring and maintaining a network environment that is available, safe, fast and aligned with your company's business goals.

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Progent's Microsoft and Cisco certified computer engineers offer advanced support for a wide array of technologies and can deliver that expertise by phone anywhere in the U.S. or onsite in major cities throughout the country and anywhere in California. Progent provides online help for information systems powered by Microsoft Windows, UNIX, Linux, Solaris, or Apple macOS and OS X, or for environments that include a combination of Microsoft and UNIX/Linux technology. Progent also can provide access to the help of Cisco CCIE infrastructure engineers for complex network problems, as well as the the assistance of CISA and CISSP-qualified security engineers to assist with complex security planning and problem solving. Progent has provided online troubleshooting to businesses in all 50 states in the U.S.

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UNIX Consulting Services

If your business operates a Sun Solaris environment or a multi-OS IT environment, Progent's CISM, CISSP and ISSAP-certified security specialists can help your whole enterprise in a wide range of security areas such as security administration procedures, security design and models, connection control products and methodology, applications development security, business processes security, physical security, telecommunications, network and Internet security, and workplace recovery preparedness. CISM and ISSAP define the core skills and worldwide standards of performance that information security professionals are expected to master. These accreditations offer executive management the confidence that consultants who have achieved their CISM or CISSP qualification have the experience and theory to offer effective security management and engineering services.

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Progent's remote connectivity and wireless synchronization experts can assist you to plan and configure connectivity solutions for remote desktops, notebooks, and wireless handhelds so they work seamlessly with your IT network, allowing your business to optimize the productivity of your remote workforce.

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Progent offers a variety of IT service packages for small businesses. These IT outsourcing and server monitoring services are based on the anticipatory problem handling capabilities of Operations Manager 2007, a next-generation network and system support product that monitors the reliability, performance, and safety of your network and isolates incipient troubles before they can disrupt your system. With Progent's economically priced network support programs, small organizations can select a basic co-sourcing service program built around Operations Manager with network monitoring, reporting, Help Desk and remote service or a comprehensive round-the-clock outsourcing solution.

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