Consulting Support for BlackBerry Technology
BlackBerry Consulting ServicesBlackBerry mobile smartphones were at one time among the most popular products for maintaining location-independent connectivity to email, scheduling, web applications, and other vital business data. Progent can provide Morgan Hill, California companies the services of BlackBerry-certified consultants who can assist businesses to manage existing BlackBerry deployments or migrate smoothly to a current smartphone platform.

As the sophistication of small business networks has expanded, and as the need for enterprise-class protection, reliability, and recoverability has grown to be the norm for businesses regardless of size, successful integration and maintenance of BlackBerry solutions has become increasingly challenging. To address issues like security, disaster recovery, and synchronization of BlackBerry PDAs with diverse email systems and corporate databases, small organizations often resort to outside support firms who offer expertise in RIM BlackBerry installation and troubleshooting.

Progent can provide the services of BlackBerry-certified consultants who can assist small businesses to plan, manage, and troubleshoot BlackBerry-based environments affordably and efficiently, dispensing with the need for an internal BlackBerry solutions specialist and reducing the cost and hassle of maintaining mobile workers. Progent's BlackBerry technology engineers have in-depth experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISA and GIAC-certified network security specialists. This range of knowledge, coupled with Progent's proven remote service delivery capabilities, gives small companies an affordable alternative for integrating BlackBerry technology productively into their business information network.

Progent's experts can assist your company with SQL Server 2016 integration and development support, Microsoft SQL 2014 configuration and Exchange setup so that your database and email infrastructure operate efficiently with BlackBerry BES Server. Progent can also show you how to upgrade from previous editions of BlackBerry and Microsoft software, configure streamlined administration tools so you can monitor and support BlackBerry smartphones across your business, define security policies that are right for your company, develop custom mobile software, and ensure that your IT network infrastructure is properly designed to accommodate your BlackBerry users. In addition, Progent's disaster recovery consultants can help ensure that your BlackBerry data is incorporated in your regular backup procedures in order that it can be restored rapidly and thoroughly.

San Francisco Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout Northern California.

Onsite IT Consulting
Progent locations in San Francisco Bay Area

City Address Phone Link
Fremont Fremont Executive Suites
Newark, CA 94560
United States
(510) 933-0400 Fremont Network Support Services
Hayward 26250 Industrial Blvd
Hayward, CA 94545
United States
(510) 300-1400 Hayward Network Support Services
Morgan Hill 18525 Sutter Blvd
Morgan Hill, CA 95037
United States
(408) 645-8400 Morgan Hill Network Support Services
Oakland 1300 Clay Street
Oakland, CA 94612
United States
(510) 899-7400 Oakland Network Support Services
Palo Alto 3790 El Camino Real
Palo Alto, CA 94306
United States
(650) 543-0400 Palo Alto Network Support Services
Pleasanton 4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
United States
(925) 621-2400 Pleasanton Network Support Services
San Francisco 388 Market Street
San Francisco, CA 94111
United States
(415) 321-5400 San Francisco Network Support Services
San Jose 2570 N. First Street, 2nd Floor
San Jose, CA 94131
United States
(408) 240-9400 San Jose Network Support Services
San Mateo 1900 S Norfolk, Suite 350
San Mateo, CA 94403
United States
(650) 931-2400 San Mateo Network Support Services
Walnut Creek 1261 Locust St
Walnut Creek, CA 94596
United States
(925) 362-2400 Walnut Creek Network Support Services


BlackBerry Enterprise Server Integration Help
The BlackBerry BES Server offers companies a centralized and secure mechanism for incorporating BlackBerry smartphones into their email, collaboration, and application infrastructure. BlackBerry Enterprise Server (BES) allows wireless BlackBerry users to connect to Exchange Server, IBM Lotus Domino, or Groupwise messaging and to synchronize BlackBerry handsets with PC desktops to ensure up-to-date information for collaborative programs such a calendars, address books, tasks, instant messaging, and custom business programs. Due to BlackBerry Enterprise Server (BES) integration with Exchange, mobile workers with BlackBerry handsets have effortless access to Exchange messages and to IM-enabled software via Microsoft Office Live Communications Server and Microsoft Lync Server integration.

BlackBerry Enterprise Server Consulting Support

Progent's BlackBerry-premier consultants can assist you to design, install, and maintain BlackBerry Enterprise Server so you can optimize the productivity of BlackBerry users, streamline the management of a BlackBerry environment, and reduce the cost of maintaining a mobile workforce.

Expert BlackBerry Technical Support Offered Online from Progent
Progent's certified RIM BlackBerry engineers are available remotely to provide prompt technical help to companies in the Morgan Hill area or throughout California. Progent's seasoned online technical support team has helped businesses solve network problems and cut support expenses in each state in the United States and built a substantial following of satisfied clients. (See Progent's customer testimonials.)

Progent can provide remote help for a broad array of technologies associated with BlackBerry products including wireless synchronization, integration with Microsoft Exchange, setting up BlackBerry BES Server, and improving mobile security. Major RIM BlackBerry certifications earned by Progent's support professionals include:

BlackBerry Certified Support Specialist
RIM BlackBerry Consulting FirmProgent's BlackBerry Certified Support Specialist can help you to perform basic support functions including setting up BlackBerry handsets and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, selecting account settings, launching messaging filters and auto-signature, editing user profiles, upgrading BlackBerry smartphones, transmitting service books, and configuring BlackBerry Desktop Manager to work with your corporate messaging solution. Progent's seasoned experts can also help you to troubleshoot a broad range of issues associated with synchronization, device recognition, email consistency, web browsing, wireless connectivity, IM, PC application configuration, and Desktop Redirector.

As a leader in providing nationwide remote support for small office IT networks, Progent can provide fast and affordable contact with a BlackBerry Certified Support Specialist. Progent's online consulting expertise keeps your BlackBerry support costs low and, by resolving issues quickly, maximizes the efficiency of your BlackBerry smartphone clients.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has advanced skills for deploying, managing, tracking, and maintaining one or several BlackBerry Enterprise Servers in an email environment based on Exchange. Progent's BlackBerry-certified consultant has support skills in important technologies associated with BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, email and database architecture, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and IT policies and scheduling. Progent can help you to add and delete BlackBerry smartphone clients on Microsoft Exchange Server and Microsoft Active Directory, set up, monitor, and manage BlackBerry BES Server, manage BlackBerry smartphones and user accounts, archive and manage storage groups, configure permissions, install the Mobile Data System (MDS) and Instant Messaging, deploy access control lists, manage Exchange Server data flow, generate, edit, and apply wireless LAN and VPN configuration sets, implement SNMP traps for alerts, and produce reports based on SNMP results.

Progent's BlackBerry expert can help you with your BlackBerry solution in a variety of settings such as Windows 2000, 2003 or 2008 platforms, Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to utilize tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and SNMP.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer ExpertsProgent offers the services of a BlackBerry Certified Solution Designer to help you to plan, deploy, validate, troubleshoot, and produce documentation for a wireless solution built on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's world-class consulting support services for BlackBerry technology include business and technology needs analysis, system design, roll-out strategy and execution, performance tuning, configuration of a high-availability environment, data backup and business recovery consulting, and system-wide security engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your technical objectives and to create a wireless system that meets your IT budget and supports your business strategy. Progent can clarify the implications of your operational processes on the configuration of a BlackBerry Enterprise Solution, assess your current connectivity infrastructure's ability to accommodate a BlackBerry BES Server, help your organization to determine which management model and equipment meet your needs, and evaluate your email and messaging system configuration. Progent can also help you understand the performance implications that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can arrive at smart choices about options for software versions, server hardware and storage, network topology, and application configuration.

To optimize network protection, Progent's BlackBerry consultant can help you to choose and enable sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and GIAC-certified security engineers to perform network-wide security vulnerability and compliance testing and recommend improvements to accommodate your BlackBerry solution.

Contact Progent for Assistance from a BlackBerry-Certified Consultant
To ask Progent about professional help for BlackBerry wireless integration, phone 1-800-993-9400 or see Contact Progent.



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    For companies with a mix of Apple Mac and Microsoft Windows computers, there exist two popular alternatives for using Microsoft Windows-only applications on an Apple Mac: remote access to an actual Windows PC or local emulation of a Windows operating system on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection Client for Apple Mac allows you to attach an Apple Mac to a networked Windows-based computer to run Microsoft Windows programs and access system resources. Microsoft's Virtual PC for Apple Mac emulates Microsoft Windows on an Apple Mac system so you can run Windows programs directly. Progent's Mac technology consultants can assist your company to maintain these solutions for running Windows programs on your Macs and can also assist you to assess and install other products for Windows PC simulation.

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    Progent offers national online phone support and consulting services for companies who run UNIX or Linux networks or whose IT systems include a mix of UNIX and Microsoft technology. Remote technical support provides maximum return for your information technology budget by protecting user efficiency and shortening the hours charged for computer repair services. Sophisticated remote support tools and experienced service specialists and consultants combine to enable Progent to solve most network issues without squandering time and expense by going to your location. In the vast majority of situations your IT issues can be remediated by telephone or via a mix of telephone support and remote access. Progent can offer the services of Cisco CCIE network experts and CISSP premier security specialists to help with the toughest system problems.

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    Remote 24x7 network monitoring, automated alerts, and actionable analytical reporting are crucial to maintaining the health of your IT system and avoiding preventable and expensive disruptions. Remote Monitoring and Management solutions have advanced to the point that companies of any size can get a level of protection that was previously reserved for large enterprises. Progent can provide several Remote Monitoring and Management (RMM) solutions available as economical service packages created to assist you to identify and fix a an array of IT network issues before they get big enough to impact productivity.

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    The current Cisco ASA 5500-X Series Next-Generation Firewalls with Firepower Services provide substantially more bang for the buck than Cisco's earlier firewalls and have superseded the ASA 5500 and PIX 500 firewalls for all new deployments. Progent's Cisco-certified CCIE network experts can help your company to maintain your existing PIX or Cisco ASA 5500 security appliances or upgrade to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your organization to plan, configure, tune, manage and troubleshoot firewall solutions based on Cisco ASA firewalls with Firepower Services.

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    SQL Server 2016 offers significant enhancements in performance, capacity, security and compliance, uptime, BOYD integration, plus built-in BI. New features include PolyBase for handling structured and unstructured files simultaneously for data warehousing, Jason integration, Dynamic Data Masking, Mobile Reports, and centralized control over local and cloud-resident operations and services. Progent's Microsoft-certified consultants can deliver remote and onsite support to assist organizations of all sizes to deploy, manage or debug any version of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with other core Microsoft technologies such as Windows Server and Hyper-V, Exchange Server 2016, SharePoint, Dynamics GP, Lync or Skype for Business, and SCOM.

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    Progent's Microsoft-certified consultants offer online or in-person support to help businesses of all sizes to plan, implement, manage, and troubleshoot a backup/recovery solution based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can assist you to migrate from earlier versions of SCDPM or from a different backup/recovery platform, and Progent can integrate your SCDPM 2012 implementation for on premises, cloud-based, or hybrid datacenters. Progent can provide as-needed help for fixing particularly challenging issues, or comprehensive project management services. Progent can also help your business to design SCDPM 2012 into a comprehensive disaster recovery strategy.

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